B36IT100NP - Freezer BOSCH - Free user manual and instructions

USER MANUAL B36IT100NP BOSCH

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Fridge-freezer combination

B36BT130NS B36IT100NP

[en-us] Use and Care Manual Fridge-freezer combination 2

Further information and explanations are available online:

Table of contents

1 Safety. 4
1.1 Safety definitions 4
1.2 General information 4
1.3 Intended use 4
1.4 Restrictive Use 4
1.5 Safe transport 4
1.6 Safe installation 4
1.7 Safe use 5
1.8 Damaged appliance 6
1.9 State of California Proposition 65Warnings 6

2 Preventing material damage 7

3 Environmental protection and energy-saving 7

3.1 Disposal of packaging 7
3.2 Saving energy 7

4 Installation and connection 7

4.1 Included in delivery 7
4.2 Criteria for the installation location 8
4.3 Installing the appliance.. 8
4.4 Preparing the appliance for first use.. 8
4.5 Connecting the appliance to the drinking water connection 8
4.6 Connecting the appliance to the electricity supply .... 8

5Familiarizing yourself with your appliance 9

5.1 Appliance 9
5.2 Control panel. 10
5.3 Control panel (submenu) 11

6 Features. 11
6.1 Shelf 11
6.2 Storage container 11
6.3 Cold storage container 12
6.4 Frozen food pull-out container 12
6.5 Suspended frozen food container 12
6.6 Door tray. 12
6.7 Ice storage container 12
6.8 Odor filter 12
6.9 Accessories 12

7 Before using the appliance for the first time 13
7.1 Performing initial start-up 13
8 Basic Operation 13
8.1 Switching on the appliance. 13
8.2 Operating tips 13
8.3 Switching off the appliance 13
8.4 Setting the temperature 13

8.5 Cold storage compartment storage setting 14
8.6Keylock 14

9 Basic settings. 14

9.1 Changing the basic settings 14
9.2 Overview of the basic settings 14

10 Additional functions. 16

10.1 Super cooling 16
10.2 Automatic Super freezing 16
10.3 Manual Super freezing 16
10.4 Vacation mode 17
10.5 Sabbath mode 17

11 Alarm. 17

11.1 Door alarm 17
11.2 Temperature alarm.. 17

12 Home Connect 17

12.1 Setting up Home Connect 18
12.2 Remote Diagnostics 18
12.3 Data Protection 18
12.4 Status of the Home Connect® connection 18

13 Service settings 18

13.1 Changing service settings 18
13.2 Overview of the service settings 19

14 Refrigerator compartment 19

14.1 Tips for storing food in the refrigerator compartment 19
14.2 Chill zones in the refrigerator compartment 19

15 Cold storage compartment 19

15.1 Storage recommendations for the cold storage compartment 19

16 Freezer compartment. 20
16.1 Tips for storing food in the freezer compartment .... 20
16.2 Tips for freezing fresh food 20
16.3 Defrosting methods for frozen food 20

17 Water system 20

17.1 Water filter 20
17.2 Water dispenser 21
17.3 Ice maker 22

18 Defrosting 22

18.1 Defrosting in the refrigerator compartment 22
18.2 Defrosting in the cold storage compartment 22
18.3 Defrosting in the freezer compartment 22

19 Cleaning and maintenance 22

19.1 Care instructions for stainless steel surfaces 22
19.2 Preparing the appliance for cleaning 22
19.3 Cleaning the appliance 22
19.4 Removing the fittings.. 23
19.5 Replacing the odor filter 24

20 Troubleshooting 25
20.1 Power failure 27

21 Storage and disposal 27

21.1 Taking the appliance out of operation 27
21.2 Disposal of your old appliance 28

22 Customer Service 28

22.1 Model number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.). 28
23 Technical specifications 28
23.1 Information regarding Free and Open Source Software 28

IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS

Observe the following safety instructions.

1.1 Safety definitions

Here you can find explanations of the safety signal words used in this manual.

WARNING

This indicates that death or serious injuries may occur as a result of non-observation of this warning.

CAUTION

This indicates that minor or moderate injuries may occur as a result of non-observation of this warning.

NOTICE:

This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

1.2 General information

Read this manual carefully.
- Keep the manual and the product information in a safe place for future reference or for the next owner.
- Do not connect the appliance if it has been damaged in transit.

1.3 Intended use

Only use this appliance:

for chilling and freezing food, making ice and dispensing water.
for normal household use and in enclosed spaces in a residential environment.
Up to an altitude of 2000m above sea level.

1.4 Restrictive Use

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Do not let children play with the appliance.

Cleaning and user maintenance must not be performed by children unless they are being supervised.

1.5 Safe transport

WARNING

The appliance is very top-heavy and may tip over.

The appliance must be transported by two or more people.
- Do not remove the appliance from the pallet until it is ready for installation.
- Keep the doors and drawer closed until the appliance is secured in the built-in cut-out.

WARNING

The heavy weight of the appliance may result in injury when lifted.

Do not lift the appliance on your own.

1.6 Safe installation

WARNING

To avoid risk of injury from incorrect installations, observe the following.

• Ensure all installation instructions are followed before use.
  Connect and operate the appliance only in accordance with the specifications on the rating plate.
  Connect the appliance to a power supply with alternating current only via a correctly installed socket outlet with grounding.
  The protective conductor system of the domestic electrical installation must be properly installed.
• Never equip the appliance with an external switching device, e.g. a timer or remote control.
• When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an isolating switch must be integrated into the permanent electrical installation according to the installation regulations.
• When installing the appliance, check that the power cord is not trapped or damaged.

To avoid risk of injury from damaged insulation of the power cord, observe the following.

• Never let the power cord come into contact with heat sources.

IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS

WARNING

If the appliance's ventilation openings are closed off, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

• Keep ventilation openings in the appliance casing or in the integrated casing clear of obstruction.

WARNING

To avoid risk of injury from an extended power cord and non-approved adapters, observe the following.

Do not use extension cords or multiple socket strips.
Only use adapters and power cords approved by the manufacturer.
If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted.

Portable multiple socket strips or portable power supply units may overheat and cause a fire.

• Do not place portable multiple socket strips or power supply units on the back of the appliance.

WARNING

The appliance is very top-heavy and may tip over.

The appliance must be installed by two or more people as soon as it is no longer secured and is removed from the pallet.
- Secure the unit using the supplied anti-tip bracket.
- Do not leave the appliance unattended during installation.

CAUTION

Touching sharp edges on the appliance may lead to cuts.

Wear protective gloves.

1.7 Safe use

WARNING

Moisture intrusion may cause an electric shock.

Use the appliance in enclosed spaces only.
Never expose the appliance to intense heat or humidity.
- Do not use any steam cleaners or high-pressure cleaners to clean the appliance.

WARNING

Children may pull packaging material over their heads, or wrap themselves up in it and suffocate.

• Keep packaging material away from children.
  Do not allow children to play with packaging material.

Children may breathe in or swallow small parts, causing them to suffocate.

• Keep small parts away from children.
  Do not allow children to play with small parts.

WARNING

If the cooling circuit is damaged, flammable refrigerant may escape and explode.

To accelerate the defrosting process, do not use any other mechanical devices or means other than those recommended by the manufacturer.
If food is stuck to the freezer compartment, loosen it with a blunt implement such as the handle of a wooden spoon.

Products which contain flammable propellants and explosive substances may explode, e.g. spray cans.

Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.

WARNING

Electrical devices placed inside the appliance may cause a fire, e.g. heaters or electric ice makers.
Do not operate electrical devices within the appliance.

WARNING

Containers which contain carbonated drinks may burst.

Do not store containers that contain carbonated drinks in the cold storage compartment or in the variable-temperature compartment below 34^ (1^)
- Do not store containers which contain carbonated drinks in the freezer compartment.

Injury to the eyes caused by escaping flammable refrigerant and hazardous gases.

• Do not damage the tubes of the refrigerant circuit or the insulation.

WARNING

Contact with frozen food and cold surfaces may cause burns by refrigeration.

• Never put frozen food straight from the freezer compartment into your mouth.
• Avoid prolonged skin contact with frozen food, ice and surfaces in the freezer compartment.

IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS

CAUTION

To prevent food from being contaminated, you must observe the following instructions.

Leaving the door open for an extended period of time may lead to a considerable temperature increase in the compartments of the appliance.
Regularly clean the surfaces that may come into contact with food and accessible drain systems.
If water has not been dispensed for 5 days, flush the water system.
- Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food.
If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mold. Metal or metal-style parts in the appliance may contain aluminum. If acidic food comes into contact with aluminum in the appliance, aluminum ions may pass into the food.

Do not consume soiled food.

1.8 Damaged appliance

WARNING

To avoid risk of injury from a damaged appliance or power cord, observe the following.

Never operate a damaged appliance.
- Never pull on the power cord to unplug the appliance. Always unplug the appliance at the power outlet.
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the breaker in the circuit breaker box and turn off the water tap.
- Call Customer Service. -Page 28

To avoid risk of injury from improper repairs, observe the following.

Only qualified technicians or authorized service providers should perform repairs.
Only genuine spare parts may be used to repair the appliance.
If the power cord or the appliance power cable of this appliance becomes damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or the manufacturer's Customer Service.

WARNING

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

• Keep open flames and ignition sources away from the appliance.
  Ventilate the room.
• Switch off the appliance.
  Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.
• Call Customer Service. -Page 28

1.9 State of California Proposition 65Warnings

This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

STATE OF CALIFORNIA PROPOSITION 65 WARNING: / AVENTISSEMENT ISSUE DE LA PROPOSITION 65 DE L'ETAT DE LA CALIFORNIE:

WARNING / AVERTISSEMENT

Cancer and Reproductive Harm / Cancer et dommages à la reproduction - www.P65Warnings.ca.gov.

2 Preventing material damage

NOTICE:

The high weight of the appliance or, if not rolled in a straight line, the appliance's castors may damage the floor when the appliance is moved.

Transport the appliance using a hand-cart.
- Use floor protection when moving the appliance, and do not move it in a zigzag fashion.

When the appliance door is closed, the mullion rail should be closed (flush with the door edge) or damage may occur.

• Never open the mullion rail manually.
  If the mullion rail has been opened, rotate it closed (flush with the door edge) before closing the appliance door.

Using the base, runners or appliance doors as a seat or climbing surface may damage the appliance.

Do not stand or lean on the base, runners or doors.
If the water pressure is too high or too low, this may impair functioning of the appliance.
Make sure that the water pressure in the water supply system is at least 29 psi (200 kPa) and max. 116 psi (800 kPa).
If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance.

Modified or damaged water hoses may result in material damage and damage to the appliance.

• Never kink, crush, modify or cut through water hoses.
• Never re-use water hoses that have been used before.
• Never pull on the water hose on the rear panel of the appliance.

Contamination with oil or fat may cause plastic parts and door seals to become porous.

• Keep plastic parts and door seals free of oil and grease. Metal or metal-style parts in the appliance may contain aluminum. When aluminum comes into contact with acidic foods, it corrodes and discolors.
• Only store packaged food in the appliance. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolor.
• Never clean fittings and accessories in the dishwasher.

3 Environmental protection and energy-saving

3.1 Disposal of packaging

The packaging materials are environmentally compatible and can be recycled.

• Sort the individual components by type and dispose of them separately.

3.2 Saving energy

If you follow these instructions, your appliance will use less power.

Selecting the installation location

• Keep the appliance out of direct sunlight.
  Install the appliance as far away as possible from heating elements, stoves and other heat sources: - Maintain a 114 (30 mm) clearance to electric or gas stoves.
• Maintain an 11^13 / _16 (300 mm) clearance to oil or solid-fuel stoves.
• Never cover or block the external ventilation openings.

Saving energy during use

Note: The arrangement of the fittings does not affect the energy consumption of the appliance.

• Open the appliance only briefly and then close it carefully.
• Never cover or block the interior ventilation openings on the exterior ventilation openings.
• Transport purchased food in a cooler and place quickly in the appliance.
• Allow warm food and drinks to cool down before storing them.
  Thaw frozen food in the refrigerator compartment to utilize the low temperature of the food.
  Always leave some space between the food and to the back panel.
  Vacuum the external ventilation grilles when they are dusty.

4 Installation and connection

4.1 Included in delivery

After unpacking all the parts, check for any damage in transit and for completeness of delivery.

If you have any concerns, contact your dealer or our Customer Service Page 28.

The delivery consists of the following:

Equipment and accessories
Installation material
Installation instructions
- User manual
Explanation of the limited product warranty
Warranty enclosure
Energy label
Information on energy consumption and noises
Information about Home Connect®

4.2 Criteria for the installation location

WARNING

If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

• Only install the appliance in a space with a volume of at least 35ft^3 ( 1m^3 ) per 0.3 oz ( 8g ) refrigerator. The amount of refrigerant is indicated on the rating label.

"Appliance", Fig. 115, Page 10

The weight of the appliance from factory may be up to 485 lbs (220kg) depending on the model.

The subfloor must be sufficiently stable to bear the weight of the appliance.

4.3 Installing the appliance

Install the appliance in accordance with the enclosed installation instructions.

4.4 Preparing the appliance for first use

1. Remove the information material.
2. Remove the protective film and transit bolts, e.g. remove the adhesive strips and cardboard.
3. Clean the appliance for the first time. Page 22

4.5 Connecting the appliance to the drinking water connection

Requirements

• A shut-off valve must be installed on the water connection and be freely accessible following installation of the appliance.

• Ensure that the water coming from the water connection is potable.
  The water hose has a sealing ring.

• Draw mains water from the domestic drinking water connection until the water is no longer cloudy and containers no deposits.

If the mains water is still cloudy or contains deposits, install an external water filter system.

1. Install the water hose according to the enclosed installation instructions on the appliance.

4.6 Connecting the appliance to the electricity supply

1. Insert the appliance plug of the power cord into the appliance.
2. Insert the power plug of the appliance's power cord in a socket outlet with grounding nearby.

The connection data of the appliance can be found on the rating plate. "Appliance", Fig. 115, Page 10

1. Check the power plug is inserted properly.

The appliance is now ready to use.

5 Familiarizing yourself with your appliance

5.1 Appliance

Here you can find an overview of the parts of your appliance.

Your appliance may differ from the diagrams with regard to cosmetic features and dimensions.

A	Refrigerator compartment → Page 19
B	Cold storage compartment → Page 19
C	Freezer compartment → Page 20

1	Main switch
2	Inner ventilation openings (refrigerator compartment)
3	Mullion rail with condensation protection → Page 7
4	Odor filter → Page 12
5	Water dispenser → Page 21
6	Control panel → Page 10
7	Cold storage container → Page 12
8	Ice cube maker → Page 22
9	Ice storage container → Page 12
10	Suspended frozen food container → Page 12

11	Water filter → Page 20
12	Interior lighting
13	Storage container → Page 11
14	Door tray for large bottles → Page 12
15	Rating label → Page 28
16	Frozen food pull-out container → Page 12
17	Screw foot

5.2 Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

2

1	Opens thesubmenu.
2	Allows the refrigerator compartment to be set.
3	Shows the status of Home Connect®, for example, whether Home Connect® is switched on or off.
4	Opens the :menu.

Operating logic

Some areas of the display respond to touch. You can activate settings by touching the buttons. The activated settings are highlighted on the display. You can change or deactivate the activated settings by repeatedly pressing the relevant buttons on the display.

NOTICE:

Pressing on the display with force may cause damage.

Do not apply heavy pressure on the display.
- Do not press on the display using pointed or sharp objects.

Symbol Description
←	Navigate back
①	Display additional information
○	Switch on the function
○	Switch off the function

Opening the notification center

1. To open "Settings", touch :
2. Touch "Notification Center".

You can see the current settings and navigate to them in the submenu.

3

1 Allows the cold storage compartment to be set.
2 Allows the refrigerator compartment to be set.
3 Allows ice cube production to be set.
4 Allows the freezer compartment to be set.

6 Features

The features of your appliance depend on the model.

6.1 Shelf

NOTICE:

If fitted at an angle, the hooks on the shelf can scratch the rear panel of the refrigerator compartment.

• Ensure that the shelf is horizontal and that the hooks are properly fitted in place.

To vary the shelf as desired, you can remove the shelf and re-insert it elsewhere.

"Removing the shelf", Page 23

Note

To avoid impeding the circulation of air, do not cover the inner ventilation openings.

6.2 Storage container

The temperatures in the storage container are lower than in the refrigerator compartment. Temperatures below 32^ (0^) may occur occasionally.

In order to reach temperatures close to 32^ (0^) in the storage container, set the refrigerator compartment temperature to 34^ (2^) . Page 13

Use the lower temperatures in the storage container to store highly perishable food, e.g. fish, meat and sausages.

6.3 Cold storage container

To automatically set the cold storage container to the right humidity and temperature for your food, use the different cold storage container storage settings.

Store fresh fruit and vegetables loose in the cold storage container.

Cover any chopped fruit and vegetables, or store in airtight packaging.

For hygiene reasons, do not store fruit and vegetables in a cold storage container with meat and fish.

Condensation may form in the cold storage container depending on the type and quantity of products stored.

Remove the condensation with a dry cloth.

To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approximately 46^

(8 °C) to 54 °F (12 °C), e.g. pineapple, bananas, citrus fruits, cucumbers, zucchini, bell peppers, tomatoes and potatoes.

6.4 Frozen food pull-out container

In order to achieve an improved overview and to remove frozen food more quickly, remove the frozen food pull-out container.

6.5 Suspended frozen food container

Store large frozen items in the suspended frozen food container.

6.6 Door tray

To adjust the door tray as desired, you can remove the door tray, and re-insert it elsewhere.

"Removing the door tray", Page 23

6.7 Ice storage container

If ice cube production is switched on, the ice cubes are automatically stored in the ice cube container.

NOTICE:

The ice maker may become blocked or damaged by food or objects stored in the ice storage container.

• Never store food or objects in the ice storage container.

Note: To prevent the ice cube container from being overfilled, do not manually distribute the ice cubes throughout the ice cube container.

Tip: To ensure that no ice cubes fall into the freezer compartment from the ice cube container, do not slam the freezer compartment drawer shut.

6.8 Odor filter

The odor filter filters odors in the refrigerator compartment and can be replaced if required.

"Replacing the odor filter", Page 24

6.9 Accessories

Only use genuine accessories. These are designed especially for your appliance.

The accessories for your appliance depend on the model.

Anti-slip mat

The anti-slip mat prevents bottles and food from slipping. Condensation may form on the anti-slip mat depending on the type and quantity of food stored. Where necessary, remove the anti-slip mat and wipe away the condensation with a dry cloth.

Ethylene absorber

For important safety instructions and information about installation and use, see the enclosed installation instructions for the ethylene absorber.

The ethylene absorber slows down the ripening of ethylene-sensitive fruit and vegetables to keep them fresher for longer.

Installing the ethylene absorber

Install the ethylene absorber in accordance with the installation instructions for the ethylene absorber.

Using the refill set

1. Install the components of the refill set in accordance with the installation instructions for the ethylene absorber.
2. Replace the bags at least every 6 months after resetting.

Note: Refill sets can be purchased from customer service or our website.

Ice scoop

You can use the ice scoop to remove a portion of ice cubes.

Tip

Position the ice shovel on the front side of the ice storage container.

7 Before using the appliance for the first time

7.1 Performing initial start-up

Requirements

The appliance is installed in accordance with the enclosed installation instructions.
The appliance is connected to the electricity supply. Page 8
1. Switch on the appliance at the main switch. "Appliance", Fig. 1, Page 9
2. Close the appliance doors, wait 3 minutes and reopen them.
3. Select a language and touch "Next".
4. Follow the instructions on the display for checking the water connection, then touch "Next".
5. To confirm the summary, touch "Next".
6. To complete the initialization process, touch "Finish".
- The appliance restarts and the display shows an animation.
7. Touch "Start".
8. Select a language and touch "Next".
9. To set up Home Connect®, press "Enable Home Connect" to start "Home Connect Assistant" and follow the instructions on the display, or press "Skip" to skip it.

Note: If you skip "Home Connect Assistant", further manual settings appear on the display.

• Select the temperature unit "Celsius" or "Fahrenheit".
• Select the time format "24 hours" or "12 hours".
• Set the time and touch "Next".
• Press "Activate" to activate oxidation protection or press "Skip" to skip it.

• Press "Install" to start the ethylene absorber installation and follow the instructions on the display, or press "Skip" to skip it.

• Press "Finish" to finalize the initial start-up.

8 Basic Operation

8.1 Switching on the appliance

1. Switch on the appliance at the main switch.

"Appliance", Fig. 1, Page 9

The appliance begins to cool.
2. Set the desired temperature. Page 13

8.2 Operating tips

• Once you have switched on the appliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the set temperature has been reached.
  The front and side panels of the housing heat up occasionally. This prevents condensation from forming.
• When closing the door, make sure that the door is not blocked by stored items.

• When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
  The temperature in the appliance varies due to the following conditions:

• How often the appliance is opened
  -Load capacity
  Temperature of newly stored food
  Ambient temperature

• Direct sunlight

8.3 Switching off the appliance

• Switch off the appliance at the main switch.

"Appliance", Fig. 11, Page 9

8.4 Setting the temperature

Setting the refrigerator compartment temperature

1. Touch the temperature display (refrigerator compartment).
2. In the circle, swipe to the required refrigerator compartment temperature and confirm using The recommended temperature in the refrigerator compartment is 37^ (3^)

Setting the freezer compartment temperature

1. Swipe the freezer compartment.
2. Touch the temperature display (freezer compartment).
3. In the circle, swipe to the required freezer compartment temperature and confirm using The recommended temperature in the freezer compartment is 0^(-18^)

8.5 Cold storage compartment storage setting

You can set the temperature and humidity of the cold storage container using predefined storage settings.

Tip: Further settings are available in the Home Connect® app.

Setting the cold storage compartment storage setting

1. Swipe to the cold storage compartment.
2. Touch the cold storage compartment storage setting.
3. Touch the required storage setting and confirm using

8.6 Keylock

The button lock prevents the appliance from being operated accidentally or incorrectly while running.

Note: You can permanently activate or deactivate the automatic button lock.

Switching off the keylock

1. Touch the display.

The notification "Long press to temporarily unlock" appears on the display.
2. Touch and hold the notification until the outer circle is completely filled.
The main screen is displayed and lights up.

Activating the automatic keylock

1. To open "Settings", touch :
2. Press "On" to activate "Auto-Screen Lock".

Deactivating the automatic keylock

1. To open "Settings", touch :
2. Press "Off" to deactivate "Auto-Screen Lock".

9 Basic settings

9.1 Changing the basic settings

1. To open "Settings", touch :
2. Touch Appliance Settings".
3. Change the required basic setting.

9.2 Overview of the basic settings

Here you can find an overview of the basic settings and factory settings. The basic settings depend on the features of your appliance.

"Appliance"

Setting Selection Description

Automatic-Super Function / Activate or deactivate the automatic	Super freezing. → "Automatic Super freezing", Page 16
Introduction To Appliance Get to know the appliance and	personalize settings.

三"Modes"

Setting Selection Description

Normal Mode / Switch standard mode on or off.
Vacation Mode / Switch vacation mode on or off.	→ "Vacation mode", Page 17
Eco Mode / Switch energy-saving mode on or off.
Sabbath Mode / Switch Sabbath mode on or off. Select	a preset time and follow the instructions on the display. → "Sabbath mode", Page 17
Shop Mode / Switch shopping mode on or off.

Setting Selection Description

WiFi / Switch the "Wi-Fi" on or off.	○○
Status WiFi See the information on the display.	Displays the Wi-Fi status. → Page 18
Home Connect Assistant See the information on the display.	Set up Home Connect®. → Page 18
Network Information See the information on the display. Displays the Home Connect® network information.
Delete Network Settings Delete Reset the Home Connect® settings.
≡ "Display"
Setting Selection Description
Brightness /	○○ "Level 1" - "Level 5"	Switch the automatic display lighting on or off. Set the display lighting from 1 to 5.
"Sounds"
Setting Selection Description
Volume "Level 1" - "Level 5"	Off	Set the display volume from 1 to 5. Switch off the display volume.
Notification sounds / Switch on, set or switch off the volume		for the notification sounds.
"Interior Lighting"
Setting Selection Description
Brightness /	○○ "Level 1" - "Level 5"	Switch the automatic interior lighting on or off. Set the interior lighting from 1 to 5.
Light Interaction / Switch the lighting assistant on or off.
Theater Lighting / Switch the theater lighting on or off.
"Notifications"
Setting Selection Description
Hidden Notifications Reset Display hidden notifications again.
⊗ "Language"
Setting Selection Description
Language English	François Espanol	Select the menu language.
"Time & Units"
Setting Selection Description
Time Adjustment	See the information on the display	Follow the instructions on the display and set the time. Switch the automatically set time on or off.
Time Format	"12"/"24"	Set the time format.
Temperature Unit	"°F"/"°C"	Set the temperature unit.

Setting Selection Description

Demo Mode / Switch demo mode on or off the device	appliance does not cool in demo mode. Note: Demo mode is only available for a limited time after the appliance is switched on.
Factory Settings Restore Reset the appliance to the factory	settings.

10 Additional functions

Find out which additional functions can be used for your appliance. Additional functions can be set via the Home Connect® app.

10.1 Super cooling

With Super cooling, the refrigerator compartment cools as cold as possible.

Switch on Super cooling before placing large quantities of food in the refrigerator compartment.

Note: When Super cooling is switched on, increased noise may occur.

Switching on Super cooling

1. Touch the temperature display (refrigerator compartment).
2. Touch Super Cooling".

"Super Cooling" lights up on the temperature display (refrigerator compartment).

Note: After approximately 6 hours, the appliance switches to normal operation.

Switching off Super cooling

1. Touch the temperature display (refrigerator compartment).
2. Touch Super Cooling".

"Super Cooling" goes out on the temperature display (refrigerator compartment).
The previously set temperature is displayed.

10.2 Automatic Super freezing

With automatic Super freezing, the freezer compartment cools down to a much lower temperature than in normal mode. This freezes food more quickly.

The automatic Super freezing switches on if you place fresh food in the suspended frozen food container, starting from the right-hand side.

Automatic Super freezing is activated at the factory. You can deactivate automatic Super freezing.

If automatic Super freezing is switched on, Super Freezing" lights up and increased noise may occur.

After operation, the appliance switches from automatic Super freezing to normal operation.

Note: You can find out how to activate and deactivate automatic Super freezing in the basic settings. Page 14

Canceling automatic Super freezing

1. Touch the temperature display (freeze compartment).
2. Touch Super Freezing".

"Super Freezing" goes out on the temperature display (freeze compartment).
The previously set temperature is displayed.

10.3 Manual Super freezing

With Super freezing, the freezer compartment cools as cold as possible.

Switch on Super freezing 4 to 6 hours before placing food weighing 4.4 lbs (2 kg) or more into the freezer compartment.

Use Super freezing to accelerate ice cube production.

Note: When Super freezing is switched on, increased noise may occur.

Switching on manual Super freezing

1. Touch the temperature display (freezer compartment).
2. Touch Super Freezing".

"Super Freezing" lights up on the temperature display (freeze compartment).

Note: After approximately 8 hours, the appliance switches to normal operation.

Switching off manual Super freezing

1. Touch the temperature display (freeze compartment).
2. Touch Super Freezing".
   "Super Freezing" goes out on the temperature display (freeze compartment).
   The previously set temperature is displayed.

10.4 Vacation mode

If you are going to be away for a long time, you can switch on energy-saving vacation mode on the appliance.

CAUTION

The refrigerator compartment heats up while the vacation mode is switched on. The increased temperature may cause bacteria to increase and spoil the food.

• When the vacation mode is switched on, do not store any food in the refrigerator compartment.

The appliance automatically sets the temperatures.

Refrigerator compartment 58^ (14^)

Cold storage compartment Temperature remains unchanged

Freezer compartment Temperature remains unchanged

Notes

While the vacation mode is activated, the ice cube production and the water dispenser are switched off.
- You can find out how to switch on vacation mode in the basic settings. Page 14

10.5 Sabbath mode

To ensure that you can also use the appliance on the Sabbath, the Sabbath mode switches off all non-essential functions.

During Sabbath mode, the following functions are switched off:

Super cooling
Automatic Super freezing and manual Super freezing
Alarm
Water dispensing
Ice cube production
Interior lighting
Audible signals
- Messages on the control panel

Notes

The brightness of the control panel lighting is reduced during the Sabbath mode.
- You can find out how to switch on Sabbath mode in the basic settings. Page 14

11 Alarm

11.1 Door alarm

If the appliance door is open for a while, the door alarm switches on.

A signal tone sounds and Door Alarm"appears in the display.

Switching off the door alarm

• Close the appliance door or touch
  The warning tone is switched off.

11.2 Temperature alarm

If the freezer compartment becomes too warm, the temperature alarm will switch on.

A warning tone sounds and Temperature Alarm" lights up.

CAUTION

During the thawing process, bacteria may multiply and spoil the frozen food.

Do not refreeze partly or completely thawed food.
Refreeze food only after cooking.
The frozen items should no longer be stored for the maximum storage period.

The temperature alarm can be switched on in the following cases:

The appliance is switched on.

Do not store any food until the appliance has reached the set temperature.

Large quantities of fresh food are being placed inside. Switch on Super freezing before placing large quantities of food in the appliance.
- The freezer compartment door is open for too long. Check whether the frozen food has defrosted or thawed.

Switching off the temperature alarm

• Touch "Okay".
  The warning tone is switched off.
• The display indicates the warmest temperature reached in the freezer compartment. The display will then indicate the set temperature again.
  From this time on, the warmest temperature is recalculated and saved.

12 Home Connect®

This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app.

The Home Connect® services are not available in every country. The availability of the Home Connect® function depends on the availability of the Home Connect® services in your country. You can find information on this at: www.home-connect.com.

To be able to use Home Connect®, you must first set up the connection to the WLAN home network (Wi-Fi 1) and to the Home Connect® app.

After switching on the appliance, wait at least 2 minutes until internal device initialization is complete. Only then should you set up Home Connect®.

The Home Connect® app guides you through the entire registration process. Follow the instructions, noting the information in the Home Connect® app.

Notes

Note the safety information in this instruction manual and ensure that it is also observed when operating the appliance using the Home Connect® app.
"Safety", Page 4
- Operating the appliance on the appliance itself always takes priority. It is not possible to operate the appliance using the Home Connect® app during this time.

12.1 Setting up Home Connect®

Requirement: The appliance receives signals from the WLAN home network (Wi-Fi) at its installation location.

1. Scan the following QR code.

You can install the Home Connect® app and connect your appliance via the QR code.

1. Follow the instructions in the Home Connect® app.

12.2 Remote Diagnostics

Customer Service can access your appliance via Remote Diagnostics if you ask them to do so, provided your appliance is connected to the Home Connect® server and Remote Diagnostics is available for your appliance and country. For more information on Remote Diagnostics' availability in your country, visit the Service/Support section of your local website: www.home-connect.com. Please be aware that while Remote Diagnostics can assist in troubleshooting select issues, there may be instances where an on-site service visit is required if the problem cannot be resolved remotely.

12.3 Data Protection

Please read this information on data protection.

The first time your appliance is registered on a home network connected to the Internet, your appliance transmits the following types of data to the

Home Connect® server (initial registration):

• Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module).
  Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
• The current software and hardware version of your home appliance.
  Status of any previous reset to factory settings.

This initial registration prepares the Home Connect® functions for use and is only required when you want to use the Home Connect® functions for the first time.

Note: Please note that the Home Connect® functions can only be used in conjunction with the Home Connect® app. Information on data protection can be retrieved in the Home Connect® app.

12.4 Status of the

Home Connect® connection

This is where you will find an overview of the status of the Home Connect® connection.

Symbol Description
	The appliance is connected to the Home Connect® app.
	The appliance is not connected to the Home Connect® app.
	The appliance is not connected to the Wi-Fi home network.
	The remote diagnostics is activated.

13 Service settings

You can implement various service settings.

13.1 Changing service settings

1. To open "Settings", touch :
2. Touch "Services".
3. Change the service setting.

13.2 Overview of the service settings

This is where you can find an overview of the service settings.

"How-To Guides"

Setting Selection Description

See the information on the display. Reset Appliance Water Filter Cleaning Ethylene Absorber Replacement

Shows the step-by-step instructions on the display. Touch the required instruction and follow the instructions on the display.

"Filter Management"

Setting Selection Description

Water Filter	See the information on the display. Displays the water filter status.
Air Filter	Displays the odor filter status.
Ethylene Absorber	Displays the ethylene absorber status.

① "Appliance Information"

Setting Selection Description

See the information on the display. E-Number: Serial Number: FD (Production Date): // Z Number: SSD: MAC: IPv4-address: IPv6-address:

Displays information about your apppliance.

14 Refrigerator compartment

You can keep dairy products, eggs, prepared meals, pastries, open preserves and hard cheese in the refrigerator compartment.

The temperature can be set from 33^ (1^) to 43^ (6^) .

The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the longer the food remains fresh.

14.1 Tips for storing food in the refrigerator compartment

Only store food when fresh and undamaged.
Store food covered or in air-tight packaging.
- To avoid impeding the circulation of air and to prevent food from freezing, do not place food in front of the inner ventilation openings or in direct contact with the back wall.
- Allow hot food and drinks to cool down first before placing in the appliance.
- Observe the best-before date or expiration date specified by the manufacturer.

14.2 Chill zones in the refrigerator compartment

The air recirculation cooling system allows the air to circulate evenly in the refrigerator compartment and ensures a constant temperature at all shelves.

Coldest zone

The coldest zone is in the bottom area at the back panel.

Tip: Store highly perishable food such as fish, sausages and meat in the cold storage compartment.

"Cold storage compartment", Page 19

15 Cold storage compartment

In the cold storage compartment, you can keep food fresh for up to three times longer than in the refrigerator compartment.

The temperature can be set from 32^ (0^) to 37^ (3^) using pre-defined storage settings.

Storing food in the cool-fresh compartment retains the quality of the food better. The low temperature and the optimum moisture provide ideal storage conditions for fresh food.

15.1 Storage recommendations for the cold storage compartment

Storage setting Food

Vegetables Vegetables
Fruit Fruit

Storage setting Food

Vegetables & Fruit Mixed load with fruit and vegetables

Meat Meat

Fish Fish and seafood

Deli Cold cuts and sausage

products

Cheese Cheese and dairy products

Beverages Drinks

Tip: Fruit, vegetables, drinks and snacks may freeze below 32^ (0^)

Use the and storage settings for "Meat" and "Fish" only.

16 Freezer compartment

You can store frozen food, freeze food and make ice cubes in the freezer compartment.

The temperature can be set from 3^(-16^) to -11^(-24^) .

Long-term storage of food should be at 0^(-18^) or lower.

To protect foods from freezer burn, a temperature setting of -11^(-24^) is possible.

To protect fatty foods such as fish and meat from oxidation, a permanent temperature setting of -11^ (-24^) is possible.

The freezer compartment can be used to store perishable foods long-term. The low temperatures slow down or stop the spoilage.

16.1 Tips for storing food in the freezer compartment

Store food in air-tight packaging.
- Do not bring food which is to be frozen into contact with frozen food.
- Distribute the food over a wide area in the suspended frozen food container.

16.2 Tips for freezing fresh food

• Freeze fresh and undamaged food only.
• Freeze food in portions.
  Cooked food is more suitable for freezing than food that can be eaten raw.
  Vegetables: Wash, chop up and blanch before freezing.
• Fruit: Wash, pit and perhaps peel, possibly add sugar or ascorbic acid solution.
• Food that is suitable for freezing includes baked items, fish and seafood, meat, game, poultry, eggs without shells, cheese, butter and curd cheese, prepared meals and leftovers.
• Food that is unsuitable for freezing includes lettuce, radishes, eggs in shells, grapes, raw apples and pears, yogurt, sour cream, crème fraîche and mayonnaise.

Packing frozen food

If you select suitable packaging material and the correct type of packaging, you can determine the product quality and prevent freezer burn.

1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it from losing flavor or drying out.
4. Label the packaging with the contents and the date of freezing.

16.3 Defrosting methods for frozen food

CAUTION

During the thawing process, bacteria may multiply and spoil the frozen food.

Do not refreeze partly or completely thawed food.
Refreeze food only after cooking.
The frozen items should no longer be stored for the maximum storage period.

• Defrost animal-based food, such as fish, meat, cheese, curd cheese, in the refrigerator compartment.
  Defrost bread at room temperature.
  Prepare food for immediate consumption in the microwave, in the oven, or on the cooktop.

17 Water system

Your appliance is equipped with water-carrying components.

The water system only works if a water filter or a bypass cap is installed.

Switch off ice cube production before disconnecting the appliance from the drinking water connection. Page 22

17.1 Water filter

The water filter filters particles and the taste of chlorine out of the water.

The water filter reduces further contamination, e.g. from chloramines, lead and pharmaceutical products.

Note: The water filter does not filter bacteria or microbes out of the water.

Change the water filter:

Every 6 months.
If "Clean Filter" lights up.
If the water output has visibly reduced.
If ice cube production has visibly reduced.

Tips

• A new water filter can be purchased from our customer service, your dealer or our website.
  If you do not want to use a water filter in your appliance or an external water filter system is installed, you can permanently replace the water filter with a bypass cap.

The bypass cap filters only large particles out of the water and can be cleaned as required.

A bypass cap can be purchased from customer service or our website.

Changing the water filter or replacing it with a bypass cap

1. Hinge the filter cover upwards.

1. Turn the water filter counterclockwise by 90^ and remove it ②

2. Remove the water filter with care as it is under pressure.

Note: When removing it, a small amount of water may drip out of the water filter. Remove the drips of water with a dry cloth.

Tip: You can dispose of the old water filter with your household garbage.

1. Insert the new water filter or the bypass cap all the way in the filter opening and turn it 90^ clockwise.
2. Close the filter cover.
3. Discard the ice cubes produced during the first 24 hours, and dispense water for 5 minutes and discard.

17.2 Water dispenser

Dispense cold water via the water dispenser.

Putting the water dispenser into operation

Note: Once the appliance has been connected or a new water filter has been installed, there will be air in the water system.

Requirement: The appliance is connected to the drinking water connection.

1. Keep dispensing water until it contains no more air bubbles.
   Remove any splashes of water with a dry cloth.
2. For hygiene reasons, dispense water for 5 minutes and discard.

Dispensing water

Press and hold the glass against the dispensing button ① or hold the glass under the water dispenser and press 已

Notes

After a while of continuous dispensing, the water stops being dispensed. Wait a few seconds before dispensing water again.
After water has been dispensed several times consecutively, water stops being dispensed. Wait a few minutes before dispensing water again.

Water dispenser keylock

The button lock prevents the water dispenser from being operated accidentally or incorrectly while running.

Switching on the automatic water dispenser keylock

1. To open "Settings", touch :
2. Switch on "Auto-Water Lock" "On"

Switching off the automatic water dispenser keylock

1. To open "Settings", touch :
2. Switch off "Auto-Water Lock" "Off"

17.3 Ice maker

Use the different functions of the ice cube maker to produce ice cubes.

WARNING

Rotating parts may cause injury.

• Never reach into or underneath the ice maker.

Ice Cubes Ice cube production

Quick Ice Accelerated ice cube

production

Note: Quick Ice" is only

available if ice cube

production is switched on.

Note: The ice cube maker automatically detects that the ice storage container is full and stops producing ice cubes. It may take up to 48 hours until the ice storage container is full.

Tip: If the ice cubes taste stale, dispose of the remaining ice cubes and the cubes produced over the next 24 hours. If the ice cubes still taste stale, change the water filter.

Putting the ice maker into operation

Notes

• Ice cube production starts as soon as the appliance is switched on and the freezer compartment has reached the set temperature.
  As soon as the freezer compartment reaches the set temperature, the first batch of ice cubes will be ready in approximately 4 hours.

Requirement: The appliance is connected to the drinking water connection.

• For hygiene reasons, discard the ice cubes produced within the first 24 hours.

Switching on ice cube production

1. Swipe to ice cube production.
2. Touch "On" and use to confirm.

Switching off ice cube production

1. Swipe to ice cube production.
2. Touch "Off" and use to confirm.

18 Defrosting

18.1 Defrosting in the refrigerator compartment

The refrigerator compartment in your appliance defrosts automatically.

18.2 Defrosting in the cold storage compartment

The cold storage compartment in your appliance defrosts automatically.

18.3 Defrosting in the freezer compartment

The fully automatic NoFrost system ensures that the freezer compartment remains frost-free. Defrosting is not required.

19 Cleaning and maintenance

Customer Service must clean inaccessible points.

Cleaning by Customer Service can give rise to costs.

19.1 Care instructions for stainless steel surfaces

When taking care of and cleaning stainless steel surfaces, use only cleaning cloths and cleaning agents suitable for stainless steel.

Tips

• To prevent visible scratches, wipe the stainless steel surface in the direction of the grain.
• Suitable cleaning agents and cleaning cloths are available from our customer service, your dealer or on our website.

19.2 Preparing the appliance for cleaning

1. Switch off the appliance.
2. Disconnect the appliance from the power supply. Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it in a cool place. Place ice packs (if available) onto the food.
4. Remove all fittings and accessories from the appliance. Page 23

19.3 Cleaning the appliance

WARNING

Moisture intrusion may cause an electric shock.

• Do not use any steam cleaners or high-pressure cleaners to clean the appliance.

NOTICE:

Unsuitable cleaning agents may damage the surfaces of the appliance.

• Do not use hard scouring pads or cleaning sponges.
  Do not use strong or abrasive cleaning agents.
• Do not use cleaning agents with a high alcohol content. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolor.

• Never clean fittings and accessories in the dishwasher.

• Prepare the appliance for cleaning. Page 22

• Clean the appliance, the fittings, the accessories and the door seals with a dish cloth, lukewarm water and a little pH-neutral dishwashing liquid.
• Dry thoroughly with a soft, dry cloth.
• Insert the fittings.
• Connect the appliance to the electricity supply. Page 8
• Switch on the appliance.
• Put the food into the appliance.

19.4 Removing the fittings

If you want to clean the fittings thoroughly, remove these from your appliance.

Removing the shelf

• Lift the shelf ① and remove it ②

Removing the door tray

• Lift the door tray and remove it.

Removing the storage container

1. Pull the storage container out all the way.
2. Underneath the storage container on both sides, press the pull-out rail lock outwards 1 and remove the storage container ②

Removing the cold storage container

1. Pull out the cold storage container as far as it will go.

2. Underneath the cold storage container on both sides, press the pull-out rail lock outward and remove the cold storage container ②

Note: A new odor filter can be purchased from our Customer Service or our website.

Removing the ice storage container

1. Pull out the frozen food pull-out container as far as it will go.
2. Lift the ice storage container at the front and remove it.

19.5 Replacing the odor filter

1. Remove the odor filter holder.
2. Take the used odor filter out of the odor filter holder and replace it with the new odor filter.

20 Troubleshooting

You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs.

WARNING

To avoid risk of injury from improper repairs, observe the following.

• Only qualified technicians or authorized service providers should perform repairs.

• Only genuine spare parts may be used to repair the appliance.
  If the power cord or the appliance power cable of this appliance becomes damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or the manufacturer's Customer Service.

Issue Cause and troubleshooting

The appliance is not cooling, the displays and lighting are lit.	Showroom mode is switched on. 1. Touch ... 2. Touch Appliance Settings". 3. Touch Advanced". 4. Touch "Demo Mode"
The LED lighting does not work. Various causes are possible. • Call customer service. → "Customer Service", Page 28
The refrigeration unit is switching on more frequently and for longer.	The appliance has been opened frequently. • Do not open appliance door unnecessarily.
	External ventilation openings are covered up. • Remove any obstructions from in front of the external ventilation openings.
	Not a fault. Modern refrigeration machines switch on more frequently and have different power levels to cool more efficiently. • Remove any obstructions from in front of the external ventilation openings. • Install the appliance as far away as possible from heating elements, cookers and other heat sources. Avoid prolonged exposure of the appliance to direct sunlight. • Only open the appliance door as briefly as necessary. • Allow hot food and drinks to cool down first before storing in the appliance.
A layer of frost forms on the back wall of the refrigerator compartment.	Not a fault. Modern refrigeration machines ensure a more even temperature in the refrigerator compartment. The back wall of the refrigerator compartment is defrosted automatically at regular intervals. • Only open the appliance door as briefly as necessary. • Pack the food airtight or cover it. • Allow hot food and drinks to cool down first before storing in the appliance. • Always leave some space between the food and the interior walls.
Home Connect® is not working properly.	Various causes are possible. • Go to www.home-connect.com.
A message with "D" or "E" appears on the display.	The electronics have detected a fault. 1. Switch off the appliance. 2. Disconnect the appliance from the power supply. Unplug the power plug or switch off the circuit breaker in the fuse box. 3. Reconnect the appliance after 5 minutes. 4. If the message still appears on the display, call Customer Service. → "Customer Service", Page 28
A warning tone sounds and "Door Alarm" appears. • Close the appliance door. The door alarm is switched on.
Issue Cause and troubleshooting
A warning tone sounds and "Temperature Alarm" lights up.	Various causes are possible.1. Touch "Okay".
The temperature alarm is switched on.	✓ The alarm is switched off.2. After several hours, check whether the set freezer compartment temperature has been reached again.
	Large quantities of fresh food have been placed inside.✓ Do not exceed the freezing capacity.
The temperature differs greatly from the setting.	Various causes are possible.1. Switch off the appliance.2. Switch the appliance back on after approximately 5 minutes.- If the temperature is too warm, check the temperature again after a couple of hours.- If the temperature is too cold, check the temperature again on the following day.
Water is leaking out of the appliance.	The water connection or water hose is not leak-tight.✓ Check if the water connections are fastened firmly and the water hose is undamaged.If necessary, replace the water hose.
Water output is reduced. Low water pressure.
	✓ Check the pressure of the water supply system or the external water filter system, e.g. reverse osmosis system.Connection the appliance only to a water connection with sufficient water pressure.→ Page 7
	The water filter is blocked.✓ Change the water filter.
Water is dripping from the water dispenser.	Air is in the water system.✓ Keep dispensing water until it contains no more air.
The water dispenser is not functioning.	There is no water being supplied to the appliance.✓ Ensure that there is a water supply and that the shut-off valve on the water connection is open.Contact an installer if necessary.Kink in the water hose.Turn off the water supply and straighten the kink in water hose.If necessary, replace the water hose.
Ice cube production is low. The appliance has only recently been connected.
	✓ Wait approximately 4 hours until the first batch of ice cubes is ready.
	The freezer compartment has been opened frequently or for an extended period of time.✓ Check ice cube production after a few hours.
	Low water pressure.✓ Check the pressure of the water supply system or the external water filter system, e.g. reverse osmosis system.Connection the appliance only to a water connection with sufficient water pressure.→ Page 7
	The water filter is blocked.✓ Change the water filter.
	Food or objects are blocking the fill level sensor for the ice maker.✓ Remove all food and objects from the ice storage container.

Fault in the ice maker.

Issue Cause and troubleshooting
Ice cube production is low.	1. Switch off the appliance. 2. Disconnect the appliance from the power supply. Unplug the power plug or switch off the circuit breaker in the fuse box. 3. Reconnect the appliance after 5 minutes. 4. If the fault persists, call customer service.→ Page 28
The ice maker is not functioning. Ice cube production is switched off. • Switch on ice cube production.→ Page 22
	There is no water being supplied to the appliance. • Ensure that there is a water supply and that the shut-off valve on the water connection is open. Contact an installer if necessary.
	Kink in the water hose. • Turn off the water supply and straighten the kink in water hose. If necessary, replace the water hose.
	Fault in the ice maker. 1. Switch off the appliance. 2. Disconnect the appliance from the power supply. Unplug the power plug or switch off the circuit breaker in the fuse box. 3. Reconnect the appliance after 5 minutes. 4. If the fault persists, call customer service.→ Page 28
The appliance hums, bubbles, buzzes, gargles, clicks, crackles or rumbles.	Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant is flowing through the pipes. The motor, switches, solenoid valves or water valves are switching on or off. Automatic defrosting is running. Ice cubes fall into the ice storage container. No action required.
The appliance makes noises. The appliance is not level. • Align the appliance using a bubble level and the screw feet.
	Fittings wobble or stick. • Check the removable fittings and, if required, replace these.
	Bottles or containers are touching. • Move the bottles or containers away from each other.
	Super freezing is switched on. No action required.

20.1 Power failure

During a power failure, the temperature in the appliance rises; this reduces the storage time and the quality of the frozen food.

Notes

• Open the appliance as little as possible during a power failure and do not place any other food in the appliance.

• Check the quality of the food immediately after a power failure.

• Dispose of any frozen food that has defrosted and is warmer than 41^ (5^) .
  Cook or fry slightly thawed frozen food, and then either consume it or freeze it again.

21 Storage and disposal

21.1 Taking the appliance out of operation

1. Switch off the appliance.
2. Disconnect the appliance from the power supply. Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.
3. Disconnect the appliance from the drinking water connection.
4. Remove all of the food.
5. Remove the water filter.

6. Clean the appliance. Page 22

7. To ensure the ventilation inside the appliance, leave the appliance open.

21.2 Disposal of your old appliance

Environmentally compatible disposal allows valuable raw materials to be recycled.

WARNING

Children can lock themselves in the appliance, thereby putting their lives at risk.

• Remove the appliance doors and the appliance drawer.
• To prevent children from climbing in, leave shelves and containers in the appliance.
• Keep children away from the discarded appliance.

WARNING

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

• Do not damage the tubes of the refrigerant circuit or the insulation.

• Unplug the appliance from the power supply.

• Cut through the power cord.
• Remove the appliance doors and the appliance drawer.
• Dispose of the appliance in an environmentally responsible manner.

Information about current disposal methods can be obtained from your specialist dealer or local authority.

22 Customer Service

With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. We use only genuine replacement parts for all repairs.

Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on our website.

If you contact Customer Service, you will need the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance.

USA:

1-800-944-2904

www.bosch-home.com/us/owner-support/get-support www.bosch-home.com/us/shop

CA:

1-800-944-2904

www.bosch-home.ca/en/service/get-support

www.bosch-home.ca/en/service/cleaners-and-accessories For assistance with connecting to Home Connect®, you can also view instructions here:

www.home-connect.com/us/en/help-support/set-up

22.1 Model number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.)

You can find the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate.

"Appliance", Fig. 115, Page 10

Making a note of your appliance's details and the Customer Service telephone number will enable you to find them again quickly.

23 Technical specifications

Refrigerant, cubic capacity and further technical specifications can be found on the rating plate.

"Appliance", Fig. 115, Page 10

23.1 Information regarding Free and Open Source Software

This product includes software components that are licensed by the copyright holders as free or open source software.

The applicable license information is stored on your home appliance. You can also access the applicable license information via your Home Connect® app: "Profile -> Legal information -> License Information".¹ You can download the license information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from [e-mail] or BSH Hausgeräte GmbH, CarlWery-Str. 34, 81739 Munich, Germany.

The source code will be made available to you on request. Please send your request to [e-mail] or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany.

Subject:"OSSREQUEST"

The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.

15 Compartment froid 48

A	Compartment réfrigération → Page 47
B	Compartment froid → Page 48
C	Compartment congélation → Page 48

"Compartment froid", Page 48

15 Compartment froid

16 Compartment congestion

Exigence:L'appareil est raccorded a l'eau potable.

www.bosch-home.com/us/owner-support/get-support

www.bosch-home.com/us/shop

CA:

1-800-944-2904

www.bosch-home.ca/en/service/get-support

www.bosch-home.ca/en/service/cleaners-and-accessories

www.home-connect.com/us/en/help-support/set-up

15 Compartmento fresco 78

www.bosch-home.com/us/owner-support/get-support

www.bosch-home.com/us/shop

CA:

1-800-944-2904

www.bosch-home.ca/en/service/get-support

www.bosch-home.ca/en/service/cleaners-and-accessories

www.home-connect.com/us/en/help-support/set-up

Thank you for being a Bosch customer!

Simply create a MyBosch account, then register your appliance.

You'll find a variety of customized information in MyBosch such as:

Discounts for filters, cleaners, accessories & parts
- Easy access to manuals & appliance specifications
- Easy access to part lists
- Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration)

Register here:

www.bosch-home.com/us/owner-support/mybosch

BOSCH

HOMEAPPLIANCES

SERVICE

Looking for help?

You'll find it here.

No matter what, no matter when: Bosch is here to support you.

We're here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs.

Find online resources such as FAQs, how-to-videos, manuals, warranties and authorized Bosch servicers at:

www.bosch-home.com/us/owner-support/get-support

Contact us:

Please have your Model Number (E-Nr) ready when contacting us.

1-800-944-2904

www.bosch-home.com/us/owner-support/contact-us

BSH Home Appliances Corporation

1901 Main Street, Suite 600

Irvine, CA 92614

USA

www.bosch-home.com

1-800-944-2904

© 2025 BSH Home Appliances Corporation