Business Inkjet 1200DTN - Printer HP - Free user manual and instructions

USER MANUAL Business Inkjet 1200DTN HP

Check the package contents.

1) Printer, 2) power adapter, 3) power cord, 4) four ink cartridges

(cyan, magenta, yellow, black), 5) four printheads (CMYB),

6) Starter CD (software and onscreen user’s guide),

7) printed documentation (setup poster and getting started guide),

8) auto-duplex unit (for automatic two-sided printing;

Step 3: Install tray 2 (HP Business Inkjet 1200dtn and HP Business Inkjet 1200dtwn). Set the printer on top of tray 2. WARNING! Be careful to keep your fingers and hands clear of the bottom of the printer. Step 4: Install the ink cartridges.

1) Press and release the ink cartridge cover to open the cover.

2) Remove each ink cartridge from its package.

HPCrickMLK_GSG_UGFDIA.book Page 5 Wednesday, May 19, 2004 4:26 PM6

3) Align each cartridge with its color-coded slot, and then insert

the cartridge into the slot. To ensure proper contact, press down firmly on the cartridges until they snap into place. Note: All four ink cartridges must be correctly installed for the printer to work. 4) Close the ink cartridge cover.Step 5: Install the printheads.

1) Open the top cover. 2) Lift the printhead latch.

3) Richten Sie die einzelnen Patronen am entsprechend farblich gekennzeichneten Schacht aus, und setzen Sie sie in den Schacht ein. Drücken Sie zur Gewährleistung des richtigen Kontakts fest gegen die Patronen, bis diese einrasten. Hinweis: Alle vier Tintenpatronen müssen für die ordnungsgemäße Funktion des Druckers richtig installiert sein. 4) Schließen Sie die Tintenpatronen- und Druckkopfabdeckung.Schritt 5: Installieren der Druckköpfe.

3) Remove each printhead from its package, and then remove the

protective tape from each printhead. 4) Insert each printhead into its color-coded slot. Press down firmly on each printhead to ensure proper contact.

5) Pull the printhead latch all the way forward and press down

to ensure that the latch is properly engaged. Note: You might have to apply some pressure to engage the latch. 6) Close the top cover.

HPCrickMLK_GSG_UGFDIA.book Page 7 Wednesday, May 19, 2004 4:26 PM8 Step 6: Load paper in the trays.

1) Pull the tray out of the printer. 2) If you are loading tray 1,

raise the output tray.

3) For paper between 11 inches and 14 inches (356 mm and

279 mm) long, move the latch on the tray to the right;

4) then lower the front of the tray.

5) Slide the guides in the tray to adjust them for the size that

you are loading. 6) Insert up to 150 sheets of paper into tray 1 or 250 sheets of paper into tray 2, print-side down along the right of the tray. Note: Tray 2 can be loaded only with plain paper.

7) Lower the output tray (if you loaded tray 1). 8) Gently reinsert

the tray. 9) Pull out the extension on the output tray.

HPCrickMLK_GSG_UGFDIA.book Page 9 Wednesday, May 19, 2004 4:26 PM10 Step 7: Connect the power cord and turn on the printer.

1) Connect the power adapter into the printer. 2) Connect the

power cord to the power adapter. 3) Connect the other end of the power cord to an alternating current (AC) power outlet.

4) Press the (power button) to turn on the printer.

Note: If other printer lights are lit during the printhead alignment process, see “Interpreting control panel lights” on page 17. If the alignment page does not print, follow these steps. 1) Check that the power cord is connected firmly. 2) Check that the printheads and ink cartridges are properly installed.

3) Make sure the rear-access panel or the auto-duplex unit is

Wireless connection: 1) Obtain the following information: the network name (SSID), communication mode (infrastructure or ad hoc), and the type of security the network uses (such as WPA, WEP, or none). For information about configuring these settings, see “Setting up the printer for wireless communication” on page 21. CAUTION: It is recommended that the printer and the computers that use the printer be on the same subnet.

2) Remove the protective cover from the network port.

3) Temporarily connect the cross cable to the printer’s network

port and the computer. 4) Install the printer software for your communication mode. (See “Installing printer software and sharing the printer (Windows)” on page 22 and “Installing printer software and sharing the printer (Mac OS)” on page 22.)

HPCrickMLK_GSG_UGFDIA.book Page 13 Wednesday, May 19, 2004 4:26 PM14 Wired network: 1) Remove the protective cover from the network port. 2) Connect the network cable (sold separately) to the printer’s network port and to an available port on the network hub, switch, or router. CAUTION: Do not plug the network cable into a port labeled WAN or Uplink in the hub, switch, or router. Do not plug the cross cable (provided with the HP Business Inkjet 1200dtwn printer) into the network hub, switch, or router. It is recommended that the printer and the computers that use the printer be on the same subnet. Note: Repeat step 2 if the Link light on the network connector does not turn on. See “Troubleshooting” on page 17 for more information.

3) Using the information on the configuration pages (such as the

HPCrickMLK_GSG_UGFDIA.book Page 15 Wednesday, May 19, 2004 4:26 PM16 Congratulations! Your printer is ready to use. For information about using the printer and troubleshooting, see the following resources:

• Sito assistenza prodotti all’indirizzo http://www.hp.com/support/businessinkjet1200 HPCrickMLK_GSG_UGFDIA.book Page 16 Wednesday, May 19, 2004 4:26 PM17 English Troubleshooting This section provides troubleshooting suggestions for some of the most common issues associated with hardware and software installation. Understanding control panel parts Interpreting control panel lights For more information about control panel lights, see the onscreen user’s guide on the Starter CD or visit the product support website at http://www.hp.com/support/businessinkjet1200.

Control panel light pattern Explanation and recommended action Configuration page button is off. The Power light is on. The printer is turned on and idle. It is connected using a USB or parallel cable. No action is required. The printer is turned on and idle. It is connected to a network using a network cable or wireless communication. If the printer is connected using a network cable, check the network connector lights to verify that the printer is connected to the network. See “Interpreting network connector lights” on page 19. If the printer is connected using wireless communication, make sure that the wireless communication settings are set correctly. See “Setting up the printer for wireless communication” on page 21. Verify that the printer is set up properly on the network. See “Problems connecting to a network” on page 20. Configuration page button is green. Power light is on. The printer is connected to a wired network. It is turned on and idle. No action is required. Note: If the printer supports wireless communication but is connected to a wired network, the Configuration page button is not on. See “Interpreting network connector lights” on page 19. HPCrickMLK_GSG_UGFDIA.book Page 17 Wednesday, May 19, 2004 4:26 PM18 Configuration page button is blue. Power light is on. The printer is connected to a wireless network. It is turned on and idle. No action is required. Power light is on. Out of Paper light blinks. Resume light blinks. The printer is out of paper. Load paper in the printer, and then press (Resume button) to continue. Power light is on. Paper Jam light blinks. Resume light blinks. Paper is jammed in the printer. Clear the paper jam, and then press (Resume button) to continue. For more information, see the “Maintaining and troubleshooting” chapter in the onscreen user’s guide.” Power light is on. Door Open light is on. A cover is not closed completely. Make sure all covers are completely closed. Power light is on. Door Open light blinks. The rear-access panel or the auto-duplex unit is not inserted completely. Make sure the rear-access panel (HP Business Inkjet 1200) or the auto-duplex unit (HP Business Inkjet 1200d/1200dn/1200dtn/1200dtwn) is inserted completely in the back of the printer. Power light is on. Printhead light is on. The printhead latch is not secured properly. Open the top cover and press down firmly on the printhead latch to ensure that it is secured properly. Also, make sure the protective tape on each printhead has been removed. The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on. One or more of the ink cartridges is missing. Install the ink cartridges and try to print. If the error persists, replace the ink cartridge or cartridges indicated. Power light is on. Printhead light and appropriate color indicator light blink. One or more of the printheads needs attention. Reinstall the printheads and try to print. Try cleaning the printhead contacts. See Maintaining the printheads. If the error persists, replace the printhead or printheads indicated. The Power light, the Printhead light, and one or more of the color indicator lights are on. One or more of the printheads is missing. Make sure that the protective tape on the printhead has been removed. Reinstall the printheads and try to print. HPCrickMLK_GSG_UGFDIA.book Page 18 Wednesday, May 19, 2004 4:26 PM19 English Understanding network connector parts Interpreting network connector lights Note: The printer’s wireless communication is turned off when the printer is connected using a network cable. Power light is on. One or more color indicator lights is on. One or more ink cartridges is low on ink and will need to be replaced soon. No action is required. Power light is on. One or more color indicator lights blinks. An ink cartridge is out of ink and must be replaced before you can continue printing. Replace the ink cartridge indicated.

Network light pattern Explanation and recommended action Link light is on. Activity light is off. The printer is connected to the network but is not receiving or transmitting data over the network. The printer is turned on and idle. No action is required. Link light is on. Activity light blinks. The printer is receiving or transmitting data over the network. No action is required. Link light is off. Activity light is off. The printer is turned off or is not connected to the network. If the printer is turned off, turn on the printer. If the printer is turned on and a network cable is connected, see “Problems connecting to a network” on page 20. HPCrickMLK_GSG_UGFDIA.book Page 19 Wednesday, May 19, 2004 4:26 PM20 Problems printing an alignment page Check the printer to ensure the following: Power light is on and not blinking. When the printer is first turned on, it takes approximately 45 seconds to warm up. No lights on the control panel are lit or blinking and that the printer is in the Ready state. If lights are lit or blinking, see Printer lights reference. Ensure power cord and other cables are working and firmly connected to the printer. All packing tapes and materials are removed from the printer. Printheads and ink cartridges are properly installed in their correct color-coded slots. Press down firmly on each one to ensure proper contact. Ensure you have removed the tape from each printhead. Printhead latch and all covers are closed. Rear access panel or auto-duplex unit is locked into place. Media is loaded correctly in the tray and is not jammed in the printer. Problems installing software Check the computer system to ensure the following: The computer meets the system requirements (see the onscreen user’s guide on the Starter CD). Verify installation preliminaries Before installing software on a Windows computer, ensure all other programs are closed. If the computer does not recognize the path to the CD drive that you type, ensure you are specifying the correct drive letter. If the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. Also, you can download the printer driver from http://www.hp.com/support/businessinkjet1200. Reinstall the printer software If you are using Windows and the computer cannot detect the printer, run the Scrubber utility (located in the Utils\Scrubber folder on the Starter CD) to perform a clean printer driver uninstallation. Restart your computer, and re-install the printer driver. Problems connecting to a network Note: After correcting any of the following, run the setup program again. General network troubleshooting If you are unable to install the printer software, verify that: All cable connections to the computer and the printer are secure. The network is operational and the network hub is turned on. All applications, including virus protection programs and personal firewalls, are closed or disabled. Make sure the printer is installed on the same subnet as the computers that will be using the printer. If the installation program cannot discover the printer, print the configuration page and enter the IP address manually in the installation program. If you are using a computer running Windows, make sure that the network ports created in the printer driver match the printer IP address:

2) From the Windows desktop, click Start, point to Settings,

and then click Printers or Printers and Faxes.

4) Select the TCP/IP port for the printer, and then click

5) Compare the IP address listed in the dialog box and make

sure it matches the IP address listed on the configuration page. If the IP addresses are different, change the IP address in the dialog box to match the address on the configuration page.

6) Click OK twice to save the settings and close the

dialog boxes. Problems connecting to a wired network If the Link light on the network connector does not turn on, make sure that all of the “General network troubleshooting” conditions listed above are met. Though it is not recommended that you assign the printer with a static IP address, you might resolve some installation problems (such as a conflict with a personal firewall) by doing so. For more information, see the onscreen user’s guide. Problems setting up wireless communication If you cannot communicate with the printer after completing the software installation and removing the network cable, then one or more of the following network settings in the printer might be wrong: Network Name (SSID) Communication Mode Channel (ad hoc networks only) Security settings and encryption key For information about correcting these settings, see “Setting up the printer for wireless communication” on page 21. Resetting printer network settings If the printer is unable to communicate with the network, reset the printer network settings: 1 While pressing the Configuration Page button, press (Resume button) three times. 2 If you have installed the printer driver, uninstall and then re-install the printer driver. Note: For late-breaking information, see the readme file and release notes or visit the product support website at http://www.hp.com/support/businessinkjet1200. HPCrickMLK_GSG_UGFDIA.book Page 20 Wednesday, May 19, 2004 4:26 PM21 English Troubleshooting and configuration tools The following tools are available for troubleshooting or configuring the printer. For more information about these tools, see the onscreen user’s guide on the Starter CD. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to verify installation of optional accessories, such as trays. The configuration page also contains a log of recent events. If the printer is connected to a network, an additional network configuration page prints; this page shows the network settings for the printer. If you need to call HP, print the configuration page before calling. To print a configuration page Press the Configuration Page button once. Embedded Web server (EWS) When the printer is connected to a network, you can use the printer’s EWS to view status information, change settings, and manage the printer at your computer. To open the EWS In a supported Web browser on your computer, type the IP address that has been assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the Web browser: http://123.123.123.123. The IP address for the printer is listed on the configuration page. After you open the EWS, you can bookmark it so that you can return to it quickly in the future. Setting up the printer for wireless communication The printer is designed for 802.11g wireless networks and is compatible with 802.11b networks. Note: For wireless communication to work successfully, the following settings must be identical on both the computer and the device. Configuring basic wireless communication settings In order to install the printer on a wireless network, you need to know the network’s communication mode and its network name (SSID). Consult the configuration utility for your computer’s network card or for your network’s wireless access point (WAP). Communication mode There are two options for a network’s communication mode. Infrastructure (recommended) When the printer is set to the infrastructure mode, the printer communicates with other devices on the network, whether the devices are wired or wireless, through a WAP. WAPs commonly act as routers or gateways on small networks. Ad hoc (advanced users only) When the printer is set to the ad hoc communication mode, the printer communicates directly with other wireless devices without the use of a WAP. For instructions on installing the printer on an existing ad hoc network, visit HP’s Web site at http://www.hp.com/support. Network name (SSID) A network name, or Service Set Identifier (SSID), identifies a particular wireless network. In order to operate on a network, a device must know the network’s network name. Configuring wireless network security settings Types of wireless security You can configure the printer to use the following security options: Open System (no security) The network does not require security for authorization or encryption. This is the printer’s factory default setting. The printer will attempt to detect and automatically associate to an Open System wireless network. Wired Equivalent Privacy (WEP) Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. Devices on a WEP-enabled network use WEP keys to encode data. If your network uses WEP, you must know the WEP key(s) it uses. Wi-Fi Protected Access (WPA) Wi-Fi Protected Access (WPA) provides security by doing the following: Encrypting data sent over radio waves from one wireless device to another wireless device Controlling access to network resources through authentication protocols WPA either requires the use of an authentication server (best suited for enterprise networks) or a pass phrase known to all devices on the network. Configuring security options You must use the printer’s embedded Web server (EWS) to configure security settings if your network uses WPA or WEP or if you were unable to install the printer software. For more information about opening the EWS, see “Embedded Web server (EWS)” on page 21. HPCrickMLK_GSG_UGFDIA.book Page 21 Wednesday, May 19, 2004 4:26 PM22 To configure security options 1 Connect a cross cable (included with the HP Business Inkjet 1200dtwn) to the printer and the computer. 2 Open the printer’s Embedded Web Server (EWS). 3 Click the Networking tab, and then click Wireless (802.11) in the left pane. 4 On the Wireless Setup tab, click Start Wizard. 5 Follow the instructions on the screen. 6 Click Apply, and then close the EWS. To add hardware addresses to a Wireless Access Point (WAP) MAC filtering is a security feature in which a Wireless Access Point (WAP) is configured ith a list of MAC addresses (also called “hardware addresses”) of devices that are allowed to gain access to the network through the WAP. If the WAP does not have the hardware address of a device attempting to access the network, the WAP denies the device access to the network. If the WAP filters MAC addresses, then the printer’s MAC address must be added to the WAP’s list of accepted MAC addresses. 1 Press the Configuration Page button to print a configuration page. 2 Open the WAP’s configuration utility, and then add the printer’s hardware address to the list of accepted MAC addresses. Installing printer software and sharing the printer (Windows) You can install the printer software using infrastructure mode (recommended) or ad hoc mode. Infrastructure mode 1 Connect the printer to the computer using network cross-over cable included with the printer. -Or- Connect the printer to the network with a network cable. 2 Insert the Starter CD in the computer’s CD drive, and then follow the onscreen instructions. 3 On the Connection Type screen, select Wireless, and then click Next. 4 Follow the onscreen instructions to complete the software installation. To share the printer with other computers You must install the printer software on each computer that will use the printer. The cable is only needed when installing the printer software and configuring its wireless settings during the first installation on the network. The cable is not required for installing the printer on other computers on the network. Ad hoc network (advanced users only) Devices on the ad hoc network must: Be 802.11b-compatible Have ad hoc as the communication mode Have the same network name SSID Be on the same subnet Be on the same channel Have the same 802.11b security settings Follow these steps to connect to the printer using its factory default ad hoc network settings: 1 Reset the printer’s network settings. See “Resetting printer network settings” on page 20. 2 Open the configuration utility for your computer’s wireless network card, then do the following: a Create a new wireless profile with the following values: Communication mode: ad hoc Network Name (SSID): hpsetup Security (encryption): disabled b Activate the profile. 3 Wait two minutes for the printer to obtain an IP address, then press the printer’s Configuration page button to print the configuration pages. 4 On the network configuration page, verify the following: The network name (SSID) is hpsetup The communication mode is ad hoc The IP address is not 0.0.0.0 If one of the above is not true, then repeat steps 1 through 5. 5 Insert the Starter CD in the computer’s CD drive, and then follow the onscreen instructions. 6 On the Connection Type screen, select Wireless, and then click Next. 7 Follow the onscreen instructions to complete the software installation. To share the printer with other computers You must install the printer software on each computer that will use the printer. Follow the steps beginning on page 10 to install the printer software on other computers that will use the printer. Advanced setup For instructions on configuring the printer to operate on ad hoc networks other than the hpsetup factory default, visit the product support website at http://www.hp.com/support/businessinkjet1200. Installing printer software and sharing the printer (Mac OS) This section contains information about installing and configuring the wireless networking software for Macintosh computers. Mac OS 9 (9.1 and later) To set wireless network settings in an infrastructure network 1 Open the Airport Admin Utility, and then do the following: a Click Base Station, and then select Equivelant Network Password. b Write down the WEP key. c Close the Airport Admin Utility. 2 Press the printer’s Configuration Page button to print the configuration pages. 3 Click the Apple menu, point to Control Panels, click TCP/IP, and then do the following: a Click File, and then click Configurations to open the Configuration dialog box. b Click Duplicate, enter HP Business Inkjet 1200, and then click OK. c Click Make Active to close the Configuration dialog box. d From the Connect via menu, select AirPort. e From the Configure menu, select Manually. f Enter the printer’s Subnet Mask and Default Gateway from the network configuration page. g Enter 169.254.0.1 in the IP address box. HPCrickMLK_GSG_UGFDIA.book Page 22 Wednesday, May 19, 2004 4:26 PM23 English 4 Open the AirPort Setup Assistant, and then follow the onscreen instructions for joining an existing wireless network. Use hpsetup as the existing network to join. You may also go to the Apple menu, select Airport, and then select hpsetup as the existing network to join. 5 Use the IP address listed on the network configuration page to open the printer’s embedded Web server, and then enter the printer’s security settings. (See “Configuring wireless network security settings” on page 21.) Use the WEP key you wrote down in step 1. 6 To return to your previous network settings, follow step 5 and selecting the name of your network instead of hpsetup. 7 Insert the Starter CD in the computer’s CD drive, and then double-click the CD desktop icon. 8 Double-click the HP Inkjet Installer icon, then restart the computer when prompted. 9 Open the Chooser, then select the hp inkjet 6.x icon. 10 When asked if you want the computer to search for the printer, click Yes. 11 Select the printer, and then close the Chooser. To set wireless network settings in an ad hoc network (advanced users only) 1 Reset the printer’s network settings. See “Resetting printer network settings” on page 20. 2 Press the printer’s Configuration Page button to print the configuration pages. 3 Open the AirPort Setup Assistant, and then follow the onscreen instructions for joining an existing wireless network. Use hpsetup as the existing network to join. You may also go to the Apple menu, select Airport, and then select hpsetup as the existing network to join. 4 Use the URL listed on the network configuration page to open the printer’s Embedded Web Server, then enter the printer’s security settings. (See “Configuring wireless network security settings” on page 21.) 5 Insert the Starter CD in the computer’s CD-ROM drive, and then double-click the CD desktop icon. 6 Double-click the HP Inkjet Installer icon, and then restart the computer when prompted. 7 Open the Chooser, then select the hp inkjet 6.x icon. 8 When asked if you want the computer to search for the printer, click Yes. 9 Select the printer, then close the Chooser. Mac OS X (10.1.5 and later) To set wireless network settings in an infrastructure network (recommended) 1 Insert the Starter CD in the computer’s CD-ROM drive, and then double-click the CD desktop icon. 2 Double-click the HP Inkjet Installer icon, then follow the onscreen instructions. 3 On the Connection Type screen, select Wireless, then click Next. 4 Follow the onscreen instructions to complete the software installation. 5 When prompted, enter the printer’s security settings. (See “Configuring wireless network security settings” on page 21.) 6 On the Add Printer screen, click Open Print Center. 7 Click Add Printer. 8 Do one of the following depending on the version of Mac OS X you are using: Mac OS X v 10.2.3 and higher: Select Rendezvous. Mac OS X (10.1.5 and 10.2.2): Select HP IP Printing, and then click Discover. 9 Select the printer, click Add, and then close the Print Center. To set wireless network settings in an ad hoc network (advanced users only) 1 Reset the printer’s network settings. See “Resetting printer network settings” on page 20. 2 Press the printer’s Configuration Page button to print the configuration pages. 3 Open the AirPort Setup Assistant, and then follow the onscreen instructions for joining an existing wireless network. Use hpsetup as the existing network to join. 4 Use the URL listed on the network configuration page to open the printer’s Embedded Web Server, then enter the printer’s security settings. (See “Configuring wireless network security settings” on page 21.) 5 Insert the Starter CD in the computer’s CD-ROM drive, and then double-click the CD desktop icon. 6 Double-click the HP Inkjet Installer icon, and then follow the onscreen instructions. 7 On the Connection Type screen, select Wireless, and then click Next. 8 Close the setup utility and install the printer driver. 9 On the Add Printer screen, click Open Print Center. 10 Click Add Printer. 11 Do one of the following depending on the version of Mac OS X you are using: Mac OS X (10.2.3 and higher): Select Rendezvous. Mac OS X (10.1.5 and 10.2.2): Select HP IP Printing, and then click Discover. 12 Select the printer, and then click the Add button. 13 Close the Print Center. Classic environment for Mac OS X (10.1.5 and later) 1 Install the printer software as specified for a computer with Mac OS X (10.1.5 and later). See “Mac OS X (10.1.5 and later)” on page 23. 2 Open the Chooser, and then select the hp inkjet 6.x icon. Note: If you do not see the hp inkjet 6.x icon, then insert the Starter CD into the computer CD drive and follow the onscreen instructions to install the Mac OS 9 printer driver. Then repeat step 1. 3 When asked if you want the computer to search for the printer, click Yes. 4 Select the printer, and then close the Chooser. HPCrickMLK_GSG_UGFDIA.book Page 23 Wednesday, May 19, 2004 4:26 PM24 Deutsch Fehlerbehebung Dieser Abschnitt enthält Hinweise zur Fehlerbehebung für allgemeine Probleme im Zusammenhang mit der Hardware- und Softwareinstallation. Elemente des Bedienfelds Bedeutung der LEDs auf dem Bedienfeld Weitere Informationen zu den LEDs auf dem Bedienfeld finden Sie im Online-Benutzerhandbuch auf der Starter-CD oder auf der Website für Produktunterstützung unter http://www.hp.com/support/businessinkjet1200.

INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED

http://www.hp.com/support/businessinkjet1200

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