NFW7300WW - Washing machine AMANA - Free user manual and instructions
Find the device manual for free NFW7300WW AMANA in PDF.
User questions about NFW7300WW AMANA
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
Download the instructions for your Washing machine in PDF format for free! Find your manual NFW7300WW - AMANA and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. NFW7300WW by AMANA.
USER MANUAL NFW7300WW AMANA
USING YOUR WASHER. 5
WASHER MAINTENANCE. 8
TROUBLESHOOTING 10
WARRANTY 17
ASSISTANCE OR SERVICEBack Cover
Table des matieres
SECURITE DE LA LAVEUSE 18
TABLEAU DE COMMANDE ET
CHARACTERISTIQUES 19
GUIDE DE PROGRAMMES 20
UTILISATION DE LA LAVEUSE 21
ENTRETIEN DE LA LAVEUSE 24
DÉPANNAGE 27
GARANTIE 35
ASSISTANCE OU SERVICE....Couverture arriere
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
DANGER
WARNING
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:
Read all instructions before using the washer.
- Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
- Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. SAVE THIS
- Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
Before the washer is removed from service or discarded, remove the door or lid. - Do not reach into the washer if the drum, tub or agitator is moving.
- Do not install or store the washer where it will be exposed to the weather.
Do not tamper with controls. - Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
See "Electrical Requirements" located in the installation instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
CONTROL PANEL AND FEATURES

Not all features and options are available on all models.
Appearance may vary.
1 WASH CYCLE KNOB
Turn the Wash Cycle knob to select a cycle for your laundry load. See "Cycle Guide" for detailed descriptions of cycles that best suit your load.
2 TEMP
Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.
- Warm and hot water will be cooler than what your previous washer provided.
- Even in a cold water wash, some warm water may be added to the washer to maintain a minimum temperature.
CYCLE SIGNAL
This cycle signal is helpful when you are removing items from the washer as soon as it stops. Select ON or OFF.
4 START/PAUSE BUTTON
Press and hold to start a cycle, or press once while a cycle is in process to pause and press again to continue the cycle. If you do not press START/PAUSE within 5 minutes of choosing a cycle, the washer automatically shuts off.
5 POWER BUTTON
Press to turn the washer on and off. Press again to STOP/CANCEL a cycle at any time.
6 STATUS INDICATORS
The Status Indicators show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.
ADD GARMENT
When Add Garment is lit, you may pause the washer, open the door, and add 2 or 3 additional items.
WASH
This is the main portion of the wash cycle. You will see the washer tumble the load. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected cycle, along with your load size.
RINSE
You will hear sounds similar to the wash cycle as the washer rinses and moves the load.
SPIN
The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.
COMPLETE
Once the cycle is complete, this light will come on. Remove the load promptly for best results.
DOOR LOCK
The Door Lock avoids unintended use of the washer. When Door Lock is lit, all buttons are disabled except for Start/Pause, Power, and Cycle Signal.
CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed.
Not all cycles and options are available on all models.
| Items to wash: | Cycle: | Temp*: | Spin Speed: | Cycle Details: |
| Sturdy fabrics, colorfast items, towels, jeans | Heavy Duty | Hot Warm Cold | High | Use this cycle for heavily soiled or sturdy items. This cycle combines fast-speed tumbling, longer wash time, and high-speed spin to shorten drying times. |
| Cottons, linens, sheets, and mixed garment loads | Normal | Hot Warm Cold | High | Use this cycle for normally soiled cottons and mixed fabric loads. This cycle combines medium-speed tumbling, high-speed spin, and a load cooling process to reduce wrinkling. |
| Machine-wash silks, lingerie, washable wools | Delicate Low | Hot Warm Cold | Use this cycle to wash lightly soiled garments indicating "Machine Washable Silks" or "Gentle" cycle on the care label. Place small items in mesh garment bags before washing. | |
| Swimsuits and items requiring rinsing without detergent | Rinse & Spin | Cold | High | Combines a rinse and high-speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only. |
| Dripping wet or hand-washed items | Drain & Spin | N/A | High | This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure. |
| No clothes in washer | Clean Washer with Affresh® | N/A | High | Use monthly with Affresh® washer cleaner to clean the interior of the washer. Make sure no clothes are in washer. |
*All rinses are cold.
USING YOUR WASHER
WARNING

Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudcing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failure and, over time, build-up of mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use.

Use only High Efficiency (HE) detergent.
First wash cycle without laundry
Before washing clothes for the first time, if not completed during the final installation step, choose the Normal cycle and run it without clothes. Use only HE detergent. Use 1/2 the manufacturer's recommended amount for a medium-size load. This initial cycle serves to ensure the interior is clean before washing clothes.
1. Sort and prepare your laundry


Sort items by recommended cycle, water temperature, and colorfastness. Separate heavily soiled items from lightly soiled. Separate delicate items from sturdy fabrics. Treat stains promptly and check for colorfastness by testing stain remover products on an inside seam.
WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
IMPORTANT:
- Empty pockets. Loose change, buttons, or any small object can plug pumps and may require a service call.
- Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
Mend rips and tears to avoid further damage to items during washing.
Turn knits inside out to prevent pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics. - Do not dry garments if stains remain after washing, because heat can set stains into fabric.
Always read and follow fabric care labels and laundry product instructions. Improper usage may cause damage to your garments.
2. Load laundry into washer

Open the washer door. Place a load of sorted clothes loosely in the washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Close the washer door by pushing it firmly until the latch clicks.
Depending on load type and cycle, the washer can be fully loaded, but not tightly packed. Washer door should close easily. See "Cycle Guide" for loading suggestions.
Mix large and small items and avoid washing single items. Load evenly.
- Wash small items in mesh garment bags. For multiple items, use more than one bag and fill bags equally.
Using the Dispenser
To use the dispenser drawer:
- Open the dispenser drawer.
- Add laundry products as described in steps 3-5.
- Slowly close the dispenser drawer. Make sure it is completely closed.
NOTE: A small amount of water may remain in the dispensers from the previous wash cycle. This is normal.
3. Add HE detergent to dispenser

Add liquid or powdered HE detergent to this compartment.
Color-safe bleach or oxi products may be added to this compartment along with the same type of detergents.
NOTE: Do not mix powdered products with liquid ones.
Do not overfill; adding too much detergent may cause detergent to be dispensed into the washer too early.

Use only High Efficiency (HE) detergent.
4. Add fabric softener to dispenser (if desired)

Pour a measured amount of liquid fabric softener into liquid fabric softener compartment. Always follow manufacturer's directions for correct amount of fabric softener based on your load size.
Fabric softener is always dispensed in the final rinse.
IMPORTANT: Do not overfill, dilute, or use more than 1/4 cup (60 mL) of fabric softener. Do not fill past the MAX line. Overfilling dispenser will cause fabric softener to immediately dispense into washer.
Do not spill or drip any fabric softener onto the clothes.
- Do not use liquid fabric softener dispenser balls in this washer. They will not dispense correctly.
5. Add liquid chlorine bleach to dispenser (if desired)

Add a measured amount of liquid chlorine bleach to the bleach compartment. Do not overfill, dilute, or use more than 2/3 cup (165 mL). Use a measuring cup with a pour spout; do not guess.
- Do not fill beyond the "MAX" level. Overfilling will cause bleach to dispense too soon and may cause garment damage.
- Do not add color-safe bleach or oxi-product to this dispenser.
6. Press POWER to turn on washer

POWER
Slowly close the dispenser drawer. Make sure the drawer is closed completely, then press and hold POWER to turn on the washer. To cancel a cycle press POWER, then the washer powers down, the door unlocks, and clothes can be removed.
7. Select CYCLE

PUSH TO SELECT
Turn cycle knob to select your wash cycle. See "Cycle Guide" for details on cycle features. Not all options are available on all cycles.
8. Select additional options, if desired
TEMP
hot
warm
cold

cycle signal

To add additional options to the cycle, press the button for the desired option until light glows to add them to the selected cycle.
NOTE: Not all options are available with all cycles. See "Cycle Guide" for available options.
9. Press and hold START/PAUSE to begin wash cycle

START/PAUSE PRESS AND HOLLD TO START
Press and hold the START/PAUSE button to start the wash cycle. To pause a cycle in progress, press the START/PAUSE button once, then press and hold again to continue the cycle. To cancel a cycle, press the POWER button.
Door Locked
Once you press and hold START/PAUSE, you will hear the door lock, unlock, and lock again. When the door locked light illuminates, the door is locked. The door is locked and unlocked automatically, depending on the stage of the wash cycle.
Unlocking the door to add garments:
If you need to open the door to add 1 or 2 missed garments, you may do so while the "Add Garment" light is lit.
Press START/PAUSE once; the door will unlock once the washer movement has stopped. This may take several minutes. Then close door and press START/PAUSE again to continue the cycle.
To add garments after the "Add Garment" period is over, the wash cycle needs to be canceled, the items added, and a new wash cycle started.
10. Remove garments promptly after cycle is finished


Promptly remove garments after cycle has completed to avoid odor and rusting of metal objects on garments. When unloading garments, pull back the door seal and check for small items between the tub and the basket.
NOTE:
After any wash cycle is completed, the door must be opened and then closed before a new cycle can begin.
A small amount of water may remain in the dispensers after the wash cycle is complete. This is normal.
This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.
WASHER MAINTENANCE
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes.
To keep washer interior odor-free, follow this recommended cleaning procedure at least once a month:
- Make sure laundry drum is empty.
- Using recommended Affresh® washer cleaner, add one tablet to washer basket
OR
If using liquid chlorine bleach, add 2/3 cup (160 mL) to liquid chlorine bleach dispenser.
IMPORTANT: Do not add detergent to Clean Washer with Affresh™ cycle. Do not use more than recommended amount of bleach to avoid damaging product over time.
- Close washer door and dispenser drawer.
- Select CLEAN WASHER with Affresh™ cycle.
- Press and hold START/PAUSE.
NOTE: The basket will rotate, then the door will unlock, lock again, and then the cycle will continue. The washer will not fill, and the basket will rotate while the washer runs a short sensing cycle. This will take approximately 3 minutes.
6. The cycle will determine whether clothing or other items are in the washer. If no items are detected in the washer, it will proceed to Step 8.
If the Wash LED light flashes, the door will unlock. Remove clothing or items in the washer. Press POWER to cancel the flashing LED light. Then repeat steps 1, 2, and 6 to start the cycle again.
- Once the cycle has started, allow cycle to complete.
- After the cycle has ended, leave the door open slightly, to allow for better ventilation and drying of washer interior.
To clean exterior:
- Use a soft, damp cloth or sponge to wipe up any spills.
- Use mild soap and water if needed.
IMPORTANT: To avoid damaging washer finish, do not use abrasive products.
CLEANING THE DISPENSER
You may find laundry product residue leftover in your dispenser compartments. To remove residue, follow this recommended cleaning procedure:
- Pull dispenser drawer out until it stops.
- Press down on the release lever and pull straight out to remove the dispenser.

- Remove the insert (the siphon from the softener and bleach compartments).

- Wash dispenser and cover panel in warm, soapy water, using a mild detergent.
- Rinse with warm water.
- Air dry or wipe with a clean towel. Replace the insert.
- Align edges of dispenser with guides in washer, then slide dispenser back into slot.
IMPORTANT: Dispenser is not dishwasher safe.

CLEANING THE DOOR SEAL
- Open the washer door and remove any clothing or items from the washer.
- Inspect the seal between the door opening and the basket for stained areas. Pull back the seal to inspect all areas under the seal and to check for foreign objects.

- If stained areas are found, wipe down these areas of the seal, using the procedure that follows.
a) Mix a dilute solution, using 3/4 cup (177 mL) of liquid chlorine bleach, and 1 gal. (3.8 L) of warm tap water.
b) Wipe the seal area with the dilute solution, using a damp cloth.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry with door open.
IMPORTANT: Wear rubber gloves when cleaning for prolonged periods. Refer to the bleach manufacturer's instructions for proper use.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:
- Unplug or disconnect power to washer.
- Turn off water supply to washer to avoid flooding due to water pressure surges.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.
To winterize washer:
- Shut off both water faucets; disconnect and drain water inlet hoses.
- Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.
- Unplug washer or disconnect power.
IMPORTANT: To reduce risk of hose failure, replace inlet hoses every five years and periodically inspect for kinks, cuts, wear, or water leaks.
HELPFUL TIP: When replacing your inlet hoses, mark replacement date on label with a permanent marker.
TRANSPORTING YOUR WASHER
- Shut off both water faucets. Disconnect and drain water inlet hoses.
- If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.
- Disconnect drain hose from drain system and from back of washer.
- Unplug power cord.
- Place inlet hoses and drain hose inside washer basket.
- Bundle power cord with a rubber band or cable tie to keep it from hanging onto the ground.
IMPORTANT: Call for service to install transport bolts. Washer must be moved with transport bolts and in the upright position. To avoid structural damage to your washer, it must be properly set up for relocation by a certified technician.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage, or moving:
- Refer to Installation Instructions to locate, level, and connect washer.
- Before using again, run washer through the following recommended procedure:
To use washer again:
- Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
- Plug in washer or reconnect power.
- Run washer through NORMAL cycle to clean washer and remove antifreeze, if used. Use only HE detergent. Use half the manufacturer's recommended amount for a medium-size load.
TROUBLESHOOTING
| First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. | ||
| If you experience | Possible Causes | Solution |
| Error Code Appears in Display | ||
| Once any possible issues are corrected, press START/PAUSE once to clear the code. Then press START/PAUSE again to restart washer. If code appears again, call for service. | ||
| Sd (Excess suds) appears in display | Excessive suds in washer. Washer is running a suds reduction routine. | Allow the machine to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer's instructions. If the dial is flashing, reselect your desired cycle using a cold wash temperature, and press START/PAUSE. Do not add detergent. |
| F8E1 (long fill - no water supply error) appears in display | Check for proper water supply. | Make sure hot and cold inlet hoses are not reversed. |
| Both hoses must be attached and have water flowing to the inlet valve. | ||
| Both hot and cold water faucets must be on. | ||
| Inlet valve screens on washer may be clogged. | ||
| Remove any kinks in the inlet hose. | ||
| Press START/PAUSE once to clear the code. Then press START/PAUSE again to restart washer. If code appears again, call for service. | ||
| F9E1 (drain pump system error) appears in display | Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm). | Check drain hose for proper installation. |
| Make sure the drain hose is not kinked, pinched, or blocked. | ||
| Remove any clogs from drain hose. | ||
| Use drain hose form and securely attach to drainpipe or tub. | ||
| Lower drain hose if the end is higher than 96" (2.4 m) above the floor. | ||
| F--E-- code (Washer problem) | System error code. | Press POWER to cancel cycle and clear the code. Then press POWER and select Drain & Spin if there is excessive water in the washer. If the code appears again, call for service. |
| Vibration or Off-Balance | ||
| Vibration, rocking, or "walking" | Feet may not be in contact with the floor and locked. | Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet. |
| Washer may not be level. | Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. | |
| See "Level Washer" in Installation Instructions. | ||
| Load could be unbalanced or too large. | Avoid tightly packing the load. Avoid washing single items. Balance a single item such as a rug or jacket with a few extra items. | |
| Use Heavy Duty cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. Other items are not appropriate for Heavy Duty cycle. See "Cycle Guide". | ||
| Item or load not suitable for selected cycle. See "Cycle Guide" and "Using Your Washer" in this Use and Care Guide. | ||
| The transport bolts are still in the back of the washer. | See "Installation Instructions." | |
TROUBLESHOOTING
| First try the solutions suggested here or visit our website at www.aman.com/help for assistance and to possibly avoid a service call. | ||
| If you experience | Possible Causes | Solution |
| Noises | ||
| Clicking or metallic noises | Door locking or unlocking. | The door will lock unlock and lock again. You will hear three clicks after pushing START/PAUSE. This is normal. |
| Objects caught in washer drain system. | Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump.It may be necessary to call for service to remove items. | |
| It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket. | ||
| Gurgling or humming | Washer may be draining water. | It is normal to hear the pump making a humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles. |
| Water Leaks | ||
| Check the following for proper installation: | Fill hoses not attached tightly. | Tighten fill-hose connection. |
| Fill hose washers. | Make sure all four fill hose flat washers are properly seated. | |
| Drain hose connection. | Check that the drain hose is properly secured to drainpipe or laundry tub. | |
| Check household plumbing for leaks or clogged sink or drain. | Water can backup out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) | |
| Water or suds leaking from door or rear of cabinet | Not using HE detergent or using too much HE detergent. | Only use HE detergent. Suits from regular detergents can cause leaking from the door or rear of cabinet. Always measure detergent and follow manufacturer's directions based on your load requirements. |
| Door opened during "Add Garment." | Water can drip off the inside of the door when the door is opened after the start of a cycle. | |
| Residue on door glass. | Periodically clean the underside of the glass window to avoid potential leaks. | |
| Washer not performing as expected | ||
| Load not completely covered in water | Water level not visible on door or does not cover clothes. | This is normal for an HE front load washer. The washer senses load sizes and adds the correct amount of water for optimal cleaning. |
| Washer won't run or fill, washer stops working | Check for proper water supply. | Both hoses must be attached and have water flowing to inlet valve. |
| Both hot and cold water faucets must be turned on. | ||
| Check that inlet valve screens have not become clogged. | ||
| Check for any kinks in inlet hoses, which can restrict water flow. | ||
TROUBLESHOOTING
WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
| First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. | ||
| If you experience | Possible Causes | Solution |
| Washer not performing as expected (cont.) | ||
| Washer won't run or fill, washer stops working (cont.) | Check proper electrical supply. | Plug power cord into a grounded 3 prong outlet. |
| Do not use an extension cord. | ||
| Ensure there is power to outlet. | ||
| Check electrical source or call an electrician to check if voltage is low. | ||
| Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. | ||
| Normal washer operation. | Door must be completely closed and latched for washer to run. | |
| Press and hold START/PAUSE for 1 second. | ||
| Washer will pause during certain phases of cycle. Do not interrupt cycle. | ||
| The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak. | ||
| Washer may be stopped to reduce suds. | ||
| The washer door is not firmly shut. | The door must be closed during operation. | |
| Washer not loaded as recommended. | Remove several items, rearrange load evenly in drum. Close door and press START/PAUSE. | |
| Do not add more than 1 or 2 additional garments after cycle has started to avoid tightly packing or unbalancing. | ||
| Do not add more water to the washer. | ||
| Not using HE detergent or using too much HE detergent. | Only use HE detergent. Suits from regular detergents can slow or stop the washer. Always measure detergent and follow manufacturers directions based on your load requirements. | |
| To remove suds, cancel cycle. Select RINSE & SPIN. Press START/PAUSE. Do not add more detergent. | ||
| Door not opened between cycles. | After any wash cycle is completed, the door must be opened and then closed before a new cycle can begin. | |
TROUBLESHOOTING
| First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. | ||
| If you experience | Possible causes | Solution |
| Washer not performing as expected (cont.) | ||
| Washer not draining/ spinning, loads are still wet | Empty pockets and use garment bags for small items. | Small items may have been caught in pump. |
| Drain hose extends into standpipe farther than 4.5" (114 mm). | Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. | |
| The drain hose is clogged, or the end of the drain hose more than 96" (2.4 m) above the floor. | Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See "Installation Requirements" in Installation Instructions. | |
| The drain hose fits too tightly in the standpipe, or is it taped to the standpipe. | The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Connect Drain Hose" in Installation Instructions. | |
| Using cycles with a lower spin speed. | Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment. | |
| Washer not loaded as recommended. | A tightly packed or unbalanced load may not allow the washer to spin correctly, leaving the load wetter than normal. See "Cycle Guide" for load size recommendations for each cycle. | |
| The load may be out of balance. | Avoid washing single items. Balance a single item such as a rug or jacket with a few extra items. | |
| Not using HE detergent or using too much HE detergent. | Use only HE detergent. Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Always measure and follow manufacturer's directions for your load. To remove extra suds, Select RINSE & SPIN. Do not add detergent. | |
| The drum has clothing stuck between spin basket and outer tub. | Rotate drum by hand to check for any binding of the spin basket and outer tub. Move open end drum up and down while holding outer tub steady and check for looseness (more than 1/4" (6.35 mm) of movement). | |
| Door locked at end of wash cycle | Water remaining in washer after cycle. | Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain. |
| Door will not unlock | Door locks when cycle has started. | If the "Add Garment" light is lit, press START/PAUSE once. The door will unlock. |
| Desired option or setting does not light | For best performance, not all settings are available with each cycle, and some options cannot be used together. | See the "Cycle Guide" for the available settings and options for each cycle. |
| Incorrect or wrong wash or rinse temperatures | Check for proper water supply. | Make sure hot and cold inlet hoses are not reversed. |
| Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. | ||
| Check that inlet valve screens are not clogged. | ||
| Remove any kinks in hoses. | ||
| Washing many loads. | Your hot water tank may not have enough hot water to keep up with the number of hot or warm washes. This is normal. | |
| Load not rinsed | Check for proper water supply. | Make sure hot and cold inlet hoses are not reversed. |
| Both hoses must be attached and have water flowing to the inlet valve. | ||
| Both hot and cold water faucets must be on. | ||
| Inlet valve screens on washer may be clogged. | ||
| Remove any kinks in the inlet hose. | ||
TROUBLESHOOTING
| First try the solutions suggested here or visit our website at www. amana.com/help for assistance and to possibly avoid a service call. | ||
| If you experience | Possible Causes | Solution |
| Washer not performing as expected (cont.) | ||
| Load not rinsed | Not using HE detergent or using too much HE detergent. | The suds from regular detergent can cause the washer to operate incorrectly. |
| Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. | ||
| Washer not loaded as recommended. | Avoid tightly packing the washer. The washer will not rinse well if tightly packed. Load with dry items only. See the "Cycle Guide" for load size recommendations for each cycle. | |
| Use cycle designed for the fabrics being washed. | ||
| Add only 1 or 2 additional garments after washer has started. | ||
| Load is wrinkled, twisted, or tangled | The washer is tightly packed. | Add load loosely. Items need to move freely to reduce wrinkling and tangling. See the "Cycle Guide" for load size recommendations for each cycle. |
| Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. | ||
| Wash action and/or spin speed too fast for load. | Select a slower spin speed. Note that items will be wetter than when using a higher speed spin. | |
| The washer is not unloaded promptly. | Unload the washer as soon as it stops. | |
| Not choosing the right cycle for the load being washed. | Use the Delicate cycle with a low spin speed to reduce wrinkling. | |
| The wash water was not warm enough to relax wrinkles. | If safe for load, use warm or hot wash water. | |
| Not cleaning or removing stains | Washer not loaded as recommended. | Add load loosely. Items need to move freely for best cleaning. See the "Cycle Guide" for load size recommendations for each cycle. |
| Add only 1 or 2 additional garments after washer has started. | ||
| Not using HE detergent or using too much HE detergent. | Use only HE detergent. Always measure detergent and follow manufacture's directions based on load size and soil level. | |
| The suds from non-HE detergent can cause a film residue. | ||
| Hard water or high level of iron (rust) in water. | You may need to install a water softener and/or iron filter. | |
| Fabric softener dispensing ball used. | Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment. | |
| Powdered detergent used for low-speed cycle. | Consider using liquid detergent. | |
| Not using correct cycle for fabric type. | Use Heavy Duty cycle for tough cleaning. | |
| Not using dispensers. | Use dispensers to avoid chlorine bleach and fabric softener staining. | |
| Load dispensers before starting a cycle. | ||
| Avoid overfilling. | ||
| Do not add products directly to load. | ||
TROUBLESHOOTING
| First try the solutions suggested here or visit our website at www. amana.com/help for assistance and to possibly avoid a service call. | ||
| If you experience | Possible Causes | Solution |
| Washer not performing as expected (cont.) | ||
| Not cleaning or removing stains (cont.) | Not washing like colors together. | Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. |
| Not enough detergent used, or hard water. | Use more detergent for washing heavy soils in cold or hard water. | |
| Odors | Monthly maintenance not done as recommended. | Run the Clean Washer with AffreshTM cycle monthly.See "Cleaning Your Washer" in Washer Maintenance . |
| Not using HE detergent or using too much HE detergent. | Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer's directions. | |
| The suds from non-HE detergent can cause a film residue which can result in odor. | ||
| See "Cleaning Your Washer" section. | ||
| Door not left open after use. | This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses. | |
| Fabric Damage | Sharp items were in pockets during wash cycle. | Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. |
| Strings and straps could have tangled. | Tie all strings and straps before starting wash load. | |
| Items may have been damaged before washing. | Mend rips and broken threads in seams before washing. | |
| Fabric damage can occur if washer is tightly packed. | Avoid tightly packing the washer. Load with dry items only. | |
| Use cycle designed for the fabrics being washed. | ||
| Add only 1 or 2 additional garments after washer is started. | ||
| Liquid chlorine bleach may have been added incorrectly. | Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. | |
| Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. | ||
| Gray whites, dingy colors | Load not sorted properly. | The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. |
| Wash temperatures too low. | Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash. | |
| Not enough detergent used, or hard water. | Use more detergent for washing heavy soils in cold or hard water. | |
| Incorrect dispenser operation | Clogged dispensers or laundry products dispensing too soon. | Do not overfill dispenser. Overfilling causes immediate dispensing. |
| Clean the dispenser compartments, see "Cleaning the Dispenser" for more information. | ||
| Load dispensers before starting a cycle. | ||
| Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. | ||
| Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load. | ||
| Liquid chlorine bleach added to wrong compartment. | Use only liquid chlorine bleach in the liquid chlorine bleach compartment. | |
| Color-safe bleach or oxi products was added to liquid chlorine bleach compartment. | Add color-safe bleach or oxi products to the HE detergent compartment or directly to the washer basket before adding the load. Do not use the chlorine bleach dispenser for color-safe bleach or oxi products. | |
| Water in dispenser after cycle has finished. | It is normal for small amounts of water to remain in dispenser at the end of the cycle. | |
TROUBLESHOOTING
| First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. | ||
| If you experience | Possible Causes | Solution |
| Washer not performing as expected (cont.) | ||
| Cycle time changes or cycle time too long | Normal washer operation. | The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The options you select will also affect the cycle times that are shown in the "Cycle Guide." |
| Excessive suds in washer. | When excessive suds are detected, a special suds routine automatically starts to remove extra suds and ensure proper rinsing of your garments. This routine will add time to the original cycle. | |
| Load may be out of balance. | When load unbalance occurs, an washing process will start to redistribute the load. This extends the cycle time. Avoid washing single items. Balance a single item such as a rug or jacket with a few extra items. | |
| Not using correct cycle for load type. | Spin time is added if an unbalanced load is detected. The washer will attempt to redistribute the load with additional tumbling. | |
| The Delicate cycle is designed for smaller load sizes (3-5 items) of lightly soiled garments. If larger loads are washed in this cycle, wash time will be increased. | ||
| When using the Delicate cycle, you should wash small loads. This ensures a gentle wash for your garments without increasing cycle times. | ||
AMANA® LAUNDRY WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Amana brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter "Amana") will pay for factory specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Amana designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCUSED FROM WARRANTY
This limited warranty does not cover:
- Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
- Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
- Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
- Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Amana.
- Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Amana within 30 days from the date of purchase.
- Pick up and delivery. This major appliance is intended to be repaired in your home.
- Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
- Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Amana servicer is not available.
- The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Amana's published installation instructions.
- Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined.
DISCLAIMER OF IMPLIED WARRANTYES
IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. AMANA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
If outside the 50 United States and Canada, contact your authorized Amana dealer to determine if another warranty applies.
If you think you need repair service, first see the "Troubleshooting" section of the Use & Care Guide. If you are unable to resolve the problem after checking "Troubleshooting," additional help can be found by checking the "Assistance or Service" section or by calling Amana. In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-607-6777. 12/08
Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.
Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product.
Dealer name
Address
Phone number.
Model number
Serial number
Purchase date

Use only High Efficiency (HE) detergent.
Before calling for assistance or service, please check "Troubleshooting" or visit www.amana.com/help. It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts or to order accessories
We recommend that you use only FSP® Factory Specified Parts.
These parts will fit right and work right because they are made with the same precision
used to build every new MAYTAG® appliance.
To locate FSP® replacement parts, assistance in your area, or accessories:
Maytag Services, LLC Customer Assistance
1-800-253-1301 www.amana.com/help
Whirlpool Canada LP
Customer eXperience Centre
1-800-807-6777
www.amana.com/help
or call your nearest designated service center or refer to your Yellow Pages telephone directory.
Our consultants provide assistance with
In the U.S.A.
Features and specifications on our full line of appliances.
Installation information.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
In the U.S.A. and Canada
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Maytag designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada.
You can write with any questions or concerns at:
Maytag Services, LLC
ATTN: CAIR Center
P.O.Box 2370
Cleveland, TN 37320-2370
Customer eXperience Centre
Whirlpool Canada LP
Unit 200-6750 Century Ave
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.