LG WM3360HVCA - Washing machine

WM3360HVCA - Washing machine LG - Free user manual and instructions

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Product Type Front-loading washing machine
Brand LG
Model WM3360HVCA
Dimensions (H x W x D) 98.3 x 68.6 x 75.6 cm
Net Weight 87 kg
Power Supply 120 V, 60 Hz
Water Pressure 100 - 800 kPa (14.5 - 116 PSI)
Maximum Spin Speed 1,200 rpm
Drum Type Stainless steel, super capacity
Motor Direct drive inverter
Wash Cycles Cotton/Normal, Synthetic, Delicate, Wool, Quick Wash, Steam, Sanitary, etc.
Special Features Steam, ColdWash, Stain Removal, Extra Rinse, Delay Start, Child Lock
Diagnostic System SmartDiagnosis
Drum Clean Tub Clean cycle
Detergent Type High efficiency (HE) only
Dispenser 4 compartments: pre-wash, main wash, bleach, fabric softener
Safety Door lock, mandatory grounding, child protection
Parts and Labor Warranty 1 year (motor 10 years, drum 5 years)
Included Accessories Water hoses (blue/red), anti-slip pads, caps, wrench, tie-down belt, elbow bracket
Installation Options Pedestal (WDP4C/V/W) or stacking kit (CSTK1/SSTK1/STK1)
Repairability Index High: spare parts available, accessible pump filter, SmartDiagnosis

Frequently Asked Questions - WM3360HVCA LG

How to properly install the washing machine?
Place the machine on a solid, level floor. Remove the 4 shipping bolts using the provided wrench. Connect the water hoses (blue = cold, red = hot) to the faucets and the back of the machine. Secure the drain hose according to the chosen option (vertical pipe, sink, or floor drain). Adjust the leveling feet so the machine is stable and level. Plug into a grounded 120V outlet.
What type of detergent should I use?
Use only high efficiency (HE) detergent bearing the HE logo. Regular detergents produce too much suds and can impair washing.
How to use the steam cycle?
Select a compatible cycle (SteamFresh, Sanitary, Bulky/Large, etc.) then press the Steam button. The machine automatically adjusts settings. Caution: the door becomes hot, do not touch during the cycle.
What to do if the drum does not spin?
Check that the door is properly closed and child lock is not activated. If error code dE (door) or UE (unbalance) appears, close the door correctly or redistribute the laundry. For persistent unbalance, add one or two similar items.
How to clean the drain filter?
Unplug the machine and open the drain access panel. Pull out the drain hose, place a basin, remove the cap and let the water drain. Turn the filter counterclockwise to remove and clean lint. Reinstall and close the panel.
Why is there a musty smell?
A buildup of detergent residue can cause odors. Regularly run the Tub Clean cycle: empty the drum, add bleach to the designated compartment, then start the cycle. Leave the door ajar after each wash to dry the interior.
How to use SmartDiagnosis?
In case of a problem, call LG customer service at 1-800-243-0000. Follow instructions: power on the machine, place the phone microphone near the Power button, press and hold Wash/Rinse for 3 seconds. The machine will beep. Do not move the phone for about 15 seconds.
What does the error code 'dE' mean?
Code dE indicates the door is not properly closed. Ensure no clothing is blocking closure and the door is fully latched. If the problem persists, call service.
Can I add laundry while the cycle is running?
Yes, if the display shows Add Garments, press Start/Pause, wait for the door to unlock (check that water level and temperature are low), then add items. Close the door and press Start/Pause again.
How to activate child lock?
Press and hold the Pre-Wash button for 3 seconds. The display shows 'Child Lock'. To deactivate, repeat. This function prevents changes to settings during the cycle.

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Download the instructions for your Washing machine in PDF format for free! Find your manual WM3360HVCA - LG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. WM3360HVCA by LG.

USER MANUAL WM3360HVCA LG

Please read this manual carefully before operating your washing machine and retain it for future reference.

WM3360H*CA

IMPORTANT SAFETY INSTRUCTIONS

Basic Safety Precautions 4

Grounding Instructions 4

Safety Instructions for Installation 5

Safety Instructions for Use, Care and Cleaning, and

and Disposal 6

PARTS AND FEATURES

Special Features 7

Key Parts and Components 8

INSTALLATION INSTRUCTIONS

Choose the Proper Location 9

Clearances 9

Flooring 10

Installations with Optional Pedestal Base

or Stacking Kit 10

Unpacking and Removing Shipping Bolts ...... 11

Connecting the Water Lines 12

Connecting the Drain Line 13

Leveling the Washer 14

Installation of Non-skid pads (Optional) 14

HOW TO USE

Control Panel Features 15

Operating the Washer 16

Cycle Guide 17

Sorting Wash Loads 18

Selecting detergent 19

About the Dispenser 19

Loading the Dispenser 20

The LED Display 21

Steam Cycles 22

Speed Wash Cycle 22

COLDWASH™ Cycles 23

Cycle Setting Buttons 23

Special Function Buttons 24

Secondary Functions 25

Special Care Cycles 26

CARE AND CLEANING

Regular Cleaning 27

Cleaning the Washer 28

Maintenance 29

TROUBLESHOOTING

Normal Sounds You May Hear 31

Before Calling for Service 31

Using SmartDiagnosis™ 34

SPECIFICATIONS/OPTIONAL ACCESSORIES

Key Dimensions and Specifications 34

Optional Accessories 34

WARRANTY 35

THANK YOU!

Congratulations on your purchase

and welcome to the LG family.

Your new LG Steam Washer™

combines the most advanced

washing technology with simple

operation and high efficiency.

Follow the operating and care

instructions in this manual and your

washer will provide many years of

reliable service.

Product Registration Information

Model:

Serial Number:

Date of Purchase:

The model and serial number can be located on the rating plate on the front of the washer.

Staple your receipt here for your convenience in the event you need it for warranty coverage.

LG WM3360HVCA - Date of Purchase: - 1

natural_image Silhouette of a hanger holding a garment and a bottle, both without any text or symbols.

READ ALL INSTRUCTIONS BEFORE USE

WARNING

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

Your Safety and the safety of others is very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

LG WM3360HVCA - Your Safety and the safety of others is very important. - 1

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word DANGER or WARNING.

These words mean:

DANGER:

You can be killed or seriously injured if you don't immediately follow instructions.

WARNING:

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

READ ALL INSTRUCTIONS BEFORE USE

⚠ WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

BASIC SAFETY PRECAUTIONS

⚠ WARNING: To reduce the risk of fire, electric shock, or personal injury when using this appliance, follow basic precautions, including the following.

  • Before use, the washer must be properly installed as described in this manual.
  • Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
  • Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
  • Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
  • Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
  • Before the washer is removed from service or discarded, remove the door to prevent children from climbing inside.
  • Do not install or store the washer where it will be exposed to the weather or freezing temperatures.
  • Do not tamper with controls.

  • Do not repair or replace any part of the washer or attempt any servicing other than as described in this manual. We strongly recommend that any service be performed by a qualified individual.

  • See Installation Instructions for grounding requirements.
  • ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
  • Do not place items exposed to cooking oil in your washer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
  • Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
  • This washer is not designed for maritime use or for mobile installations such as in RVs, aircraft, etc.
  • Turn off the water taps and unplug the washer if the machine is to be left for an extended period of time, such as during vacations.
  • Do not use to dry articles containing foam rubber or similarly textured rubber-like materials.
  • Packaging material can be dangerous for children. There is a risk of suffocation! Keep all packaging from children.
  • Always check the inside of the washer for foreign objects before loading laundry. Keep the door closed when not in use.
  • Do not reach into the appliance if the tub or agitator is moving.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

⚠ WARNING: Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or servicer if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. Failure to follow these warnings can cause serious injury, fire, electrical shock, or death.

READ ALL INSTRUCTIONS BEFORE USE

⚠ WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

SAFETY INSTRUCTIONS FOR INSTALLATION

⚠ WARNING: To reduce the risk of fire, electric shock, or personal injury when using this appliance, follow basic precautions, including the following.

  • Refer to INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the washer for installer's reference. If the washer is moved to a new location, have it checked and reinstalled by a qualified service person. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • Do not, under any circumstances cut or remove the third (ground) prong from the power cord. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • For personal safety, this appliance must be properly grounded. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
  • This washer must be plugged into a 120 VAC, 60 Hz grounded outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • Do not install on carpet. Install washer on a solid floor. Failure to follow this warning can cause serious leak damage.
  • Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow these warnings can cause serious injury, fire, electrical shock, or death.

  • The washer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.

  • Never unplug your washer by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • When installing or moving the washer, be careful not to pinch, crush, or damage the power cord. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • The washer must be installed and electrically grounded by a qualified service person in accordance with local codes to prevent shock hazard and assure stability during operation.
  • The washer is heavy. Two or more people may be needed to install and move the appliance. Failure to do so can result in back or other injury.
  • Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause serious leak damage.
  • Do not install the washer in humid spaces to reduce the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • To reduce the risk of personal injury, adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses. Failure to follow all of the safety warnings in this manual could result in property damage, personal injury or death.

READ ALL INSTRUCTIONS BEFORE USE

⚠ WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

SAFETY INSTRUCTIONS FOR USE, CARE AND CLEANING, AND DISPOSAL

⚠ WARNING: To reduce the risk of fire, electric shock, or personal injury when using this appliance, follow basic precautions, including the following.

  • Unplug the washer before cleaning to avoid the risk of electric shock.
  • Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.
  • Do not put oily or greasy rags or clothing on top of the washer. These substances give off vapors that could ignite the materials.
  • Do not wash items that are soiled with vegetable or cooking oil. These items may contain some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself.
  • Disconnect this appliance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • Do not combine laundry products for use in one load unless specified on the label.
  • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
  • Do not reach into the washer while parts are moving. Before loading, unloading, or adding items, press the START/PAUSE button and allow the drum to coast to a complete stop before reaching inside. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

  • Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances. Failure to comply with these warnings could result in serious personal injuries.

  • Destroy the carton, plastic bag, and other packing materials after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. Failure to comply with these warnings could result in serious personal injuries.
  • Keep laundry products out of children's reach. To prevent personal injury, observe all warnings on product labels. Failure to comply with these warnings could result in serious personal injuries.
  • Remove the door to the washing compartment to avoid the danger of children or small animals getting trapped inside before your washer is removed from service or discarded. Failure to do so can result in serious personal injury or death.

SAVE THESE INSTRUCTIONS

SPECIAL FEATURES

A DETERGENT DISPENSER DRAWER

This four-compartment drawer provides separate dispensers for pre-wash and main wash detergent, liquid bleach, and liquid fabric softener.

B EASY-ACCESS LOCKING DOOR

The extra-large door locks during operation and features a delay to prevent the door from being opened until the washer interior has cooled and the water level has lowered.

© HIGH-EFFICIENCY STEAM CYCLES

During LG's unique high-efficiency STEAM cycles, the steam nozzle injects fabrics with hot steam to gently remove tough stains.

D INVERTER DIRECT-DRIVE MOTOR

The inverter direct-drive motor eliminates the belt and pulleys found on most washers to provide improved performance and reliability while increasing energy efficiency.

E MAGNETIC DOOR PLUNGER

Safely and conveniently secure the door slightly ajar with a magnetic door plunger.

This will promote air circulation and allow the interior of the machine to dry. To use this feature, after the load has been removed, do not close the door completely. When the magnetic door plunger comes into contact with the metal washer cabinet, it will secure the door slightly open allowing the interior of the washer to dry.

F SMARTDIAGNOSISTM

Should you experience any technical difficulty with your washing machine, it has the capability of transmitting data by phone to the Customer Information Center. The call center agent records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis (refer to page 34).

LG WM3360HVCA - F SMARTDIAGNOSISTM - 1

text_image Diagram of a washing machine with labeled parts including door, fan, and control panel

LG WM3360HVCA - F SMARTDIAGNOSISTM - 2

Protocol P172 Sanitization Performance of Residential and Commercial, Family Sized Clothes Washers

KEY PARTS AND COMPONENTS

In addition to the special features and components outlined in the Special Features section, there are several other important components that are referenced in this manual.

A ULTRA-CAPACITY STAINLESS STEEL DRUM

The ultra-large stainless steel drum offers extreme durability and is tilted to improve efficiency and allow easier access for large items.

B WATER CIRCULATION AND STEAM NOZZLES

The water circulation nozzles spray the water/ detergent solution directly onto garments for super cleaning performance. During LG's unique high-efficiency STEAM cycles, the steam nozzle injects fabrics with hot steam to gently remove tough stains.

© LEVELING FEET

Four leveling feet (two in the front and two in the back) adjust to improve washer stability on uneven floors.

D DRAIN ACCESS PANEL

Provides access to the drain line and drain pump filter.

LG WM3360HVCA - D DRAIN ACCESS PANEL - 1

text_image Diagram of a washing machine with labeled parts A, B, C, D showing internal components and part opening

LG WM3360HVCA - D DRAIN ACCESS PANEL - 2

text_image Hot and Cold Water Inlets Drain Hose Rear of Washer

Included Accessories
LG WM3360HVCA - D DRAIN ACCESS PANEL - 3
Hot and Cold Water Hoses

LG WM3360HVCA - D DRAIN ACCESS PANEL - 4
Non-skid pads

LG WM3360HVCA - D DRAIN ACCESS PANEL - 5
Caps (4) (for covering shipping bolt holes)

LG WM3360HVCA - D DRAIN ACCESS PANEL - 6
Wrench (for removing shipping bolts and adjusting and locking leveling feet)

LG WM3360HVCA - D DRAIN ACCESS PANEL - 7
Tie Strap (for securing drain hose)

LG WM3360HVCA - D DRAIN ACCESS PANEL - 8
Elbow Bracket (for securing drain hose)

CHOOSE THE PROPER LOCATION CLEARANCES

WARNING

  • Washer is heavy! Two or more people are required when moving and unpacking the washer. Failure to do so can result in back or other injury.
  • Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • Properly ground washer to conform with all governing codes and ordinances. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • To reduce the risk of electric shock, do not install the washer in humid spaces. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • The base opening must not be obstructed by carpeting when the washer is installed on a carpeted floor.
  • Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

Power Outlet

  • The power outlet must be within 60 inches (1.5 m) of either side of the washer.
  • The appliance and outlet must be positioned so that the plug is easily accessible.
  • Do not overload the outlet with more than one appliance.
  • The outlet must be grounded in accordance with current wiring codes and regulations.
  • Time-delay fuse or circuit breaker is recommended.

NOTE: It is the personal responsibility and obligation of the product owner to have a proper outlet installed by a qualified electrician.

LG WM3360HVCA - Power Outlet - 1

text_image 20" (57 cm) 29½" (75.6 cm) 4" (10 cm) 51" (129.7 cm)

To ensure sufficient clearance for water lines and airflow, allow minimum clearances of at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the unit. Be sure to allow for wall, door, or floor moldings that may increase the required clearances.

LG WM3360HVCA - Power Outlet - 2

text_image 1" (2.5 cm) 27" (68.6 cm) 1" (2.5 cm)

Allow at least 24 inches (61.2 cm) in front of the washer to open the door.

FLOORING INSTALLATIONS WITH

  • To minimize noise and vibration, the washer MUST be installed on a solidly constructed floor. See the NOTE below.
  • Allowable slope under the entire washer is 1^ maximum.
  • Carpeting and soft tile surfaces are not recommended.
  • Never install the washer on a platform or weakly supported structure. Use only an approved accessory pedestal as described below.

NOTE: Please note that the floor must be strong and rigid enough to support the weight of the washer when fully loaded, without flexing or bouncing. If your floor has too much flex in it, you may need to reinforce it to make it more rigid. A floor that is adequate for a top-loading washer may not be rigid enough for a front-loading washer, due to the difference in the spin speed and direction. If the floor is not solid, your washer may vibrate and you may hear and feel the vibration throughout your house.

NOTE: Before installing the washer, make sure the floor is clean, dry and free of dust, dirt, water and oils so the washer feet can not slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor.

LG WM3360HVCA - FLOORING INSTALLATIONS WITH - 1

NOTE: If a drip pan must be used, take extra care to follow the instructions provided with the drip pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation.

LG WM3360HVCA - FLOORING INSTALLATIONS WITH - 2

OPTIONAL PEDESTAL BASE OR STACKING KIT

IMPORTANT: If you are installing your washer using an optional pedestal base or stacking kit, please refer to Optional Accessories in this manual or to the instructions for your pedestal or stacking kit before proceeding with the installation.

Required Dimensions for Installation With Pedestal
LG WM3360HVCA - OPTIONAL PEDESTAL BASE OR STACKING KIT - 1

text_image 29½" (75.6 cm) 4" (10 cm)

Required Dimensions for Installation With Stacking Kit
LG WM3360HVCA - OPTIONAL PEDESTAL BASE OR STACKING KIT - 2

text_image 77½" (196.8 cm) 1" (2.5 cm) 27" (68.6 cm) 1" (2.5 cm)

UNPACKING AND REMOVING SHIPPING BOLTS

When removing the washer from the carton base, be sure to remove the foam tub support in the middle of the carton base.

If you must lay the washer down to remove the base packaging materials, always lay it carefully on its side. Do NOT lay the washer on its front or back.

IMPORTANT: To prevent internal damage during transport, the washer is equipped with 4 shipping bolts and plastic retainers. These bolts and retainers MUST be removed before operating the washer.

- Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer. The cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place.

LG WM3360HVCA - UNPACKING AND REMOVING SHIPPING BOLTS - 1

text_image Foam Tub Support Carton Base

LG WM3360HVCA - UNPACKING AND REMOVING SHIPPING BOLTS - 2

text_image Shipping Bolts

1 Starting with the bottom 2 shipping bolts, use the included wrench to remove the 4 shipping bolts by turning them counterclockwise.

LG WM3360HVCA - UNPACKING AND REMOVING SHIPPING BOLTS - 3

text_image M M Retainer Hole Cap

2 Remove the retainers by turning them slightly while pulling. Rotate and press the hole caps into the shipping bolt holes.

NOTE: Save the bolts and retainers for future use. To prevent damage to internal components, the shipping bolts and retainers must be installed when transporting the washer.

CONNECTING THE WATER LINES

LG WM3360HVCA - CONNECTING THE WATER LINES - 1

text_image Rubber Seal Water Hose (to water inlet on washer) Rubber Seal Water Hose (to tap)

1 Check the rubber seals on both sides of the hose.

- Insert a rubber seal into the threaded fittings on each hose to prevent leaking.

LG WM3360HVCA - CONNECTING THE WATER LINES - 2

natural_image Diagram of a faucet with a valve and a valve handle, showing fluid flow direction (no text or symbols)

2 Connect the water hoses to the faucets.

  • Connect the blue hose to a cold water faucet and the red hose to a hot water faucet.
  • If there is only one faucet, connect it to the cold water faucet. In this case, the water supply may be delayed for the first 3 minutes of the supply in order to differentiate hot from cold water.

LG WM3360HVCA - CONNECTING THE WATER LINES - 3

natural_image Simple line drawing of a faucet pouring liquid into a bowl with an object inside (no text or symbols)

3 Turn on the water tap to remove foreign substance such as dirt, sand, or sawdust in the water line, and then check the water temperature.

LG WM3360HVCA - CONNECTING THE WATER LINES - 4

text_image Cold Water Inlet Hot Water Inlet

4 Connect the hoses to the water inlets. - Connect the blue hose to the cold water inlet and the red hose to the hot water inlet.

  • Check for leaks by turning on the faucets.
  • If water leaks, check steps 1 to 3 again.

NOTE

  • For your safety, and for extended product life, use only authorized components.
    The manufacturer is not responsible for product malfunction or accidents caused by the use of separately purchased unauthorized parts.
  • Use new hoses when you install the washing machine. Do not reuse old hoses.
  • Periodically check the hoses for cracks, leaks and wear, and replace the hoses every 5 years.
  • Do not stretch the water hoses intentionally, and make sure that they are not crushed by other objects.
  • Water line pressure must be between 14.5 PSI and 116 PSI (100 - 800 kPa). If the water line pressure is higher than 116 PSI, a pressure reducing valve must be installed.

INSTALLATION INSTRUCTIONS

CONNECTING THE DRAIN LINE

  • The drain hose should always be properly secured. Failure to properly secure the drain hose can result in flooding and property damage.
  • Do not install the end of the drain hose higher than 96 inches (244.8 cm) above the bottom of the washer.
  • The drain must be installed in accordance with any applicable local codes and regulations.
    • Make sure that the water lines are not stretched, pinched, crushed, or kinked.

NOTE: If the drain hose is extended more than 4 inches beyond the end of the elbow bracket, mold, or microorganisms could spread to the inside of the washer.

LG WM3360HVCA - CONNECTING THE DRAIN LINE - 1

text_image No more than 4 inches Elbow Bracket

Option 1: Standpipe
LG WM3360HVCA - CONNECTING THE DRAIN LINE - 2

text_image Elbow Bracket Laundry Tub Drain Hose Tie Strap

Clip the end of the hose into the elbow bracket. Insert the end of the drain hose into a standpipe. Use tie strap to secure the drain hose in place.

NOTE: Total height of the hose end should not exceed 96 inches (244.8 cm) from the bottom of the washer.

Option 2: Laundry Tub
LG WM3360HVCA - CONNECTING THE DRAIN LINE - 3

text_image Elbow Bracket Drain Hose

Clip the end of the hose into the elbow bracket. Hang the end of the drain hose over the side of the laundry tub. Use tie strap to secure the drain hose in place.

NOTE: Total height of the hose end should not exceed 96 inches (244.8 cm) from the bottom of the washer.

Option 3: Floor Drain
LG WM3360HVCA - CONNECTING THE DRAIN LINE - 4

text_image Drain Hose Floor Drain

Insert the end of the drain hose into the floor drain. Secure the hose in place to prevent it from moving.

LEVELING THE WASHER

The drum of your new washer spins at very high speeds, up to 1,400 RPM. To minimize vibration, noise, and unwanted movement, the floor must be a perfectly level, solid surface.

NOTE: Adjust the leveling feet only as far as necessary to level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate.

LG WM3360HVCA - LEVELING THE WASHER - 1

text_image Level Leveling Feet Leveling Feet

1 Position the washer in the final location, taking special care to not pinch, strain, or crush the water and drain lines. Place a level across the top of the washer.

LG WM3360HVCA - LEVELING THE WASHER - 2

natural_image Diagram of a mechanical device with an upward arrow and curved arrows indicating motion or force (no text or symbols)

Raise Lower

LG WM3360HVCA - LEVELING THE WASHER - 3

natural_image Diagram of a mechanical assembly with arrows indicating motion or force direction (no text or symbols)

2 Loosen the locknuts on all 4 leveling feet until you can turn the feet with the included wrench. Turn clockwise to raise the washer or counterclockwise to lower it.

- All four leveling feet must rest solidly on the floor. Rock the washer gently from corner to corner to make sure that the washer does not rock.

If you are installing the washer on the optional pedestal, you must use the leveling feet on the pedestal to level the washer. The washer's leveling feet should be fully retracted and locked into position with the locknuts.

LG WM3360HVCA - LEVELING THE WASHER - 4

LG WM3360HVCA - LEVELING THE WASHER - 5
Tighten all 4 lock nuts securely using the wrench.

3 Once the washer is level from side to side and front to back, tighten all locknuts securely. Make sure that all 4 leveling feet are in firm contact with the floor.

NOTE: To make sure that the washer is properly level, run the washer with a test load: place approximately 6 pounds of laundry in the machine. Then press POWER, select RINSE+SPIN cycle, and then press the START/PAUSE button. See the following sections for additional information on cycle selection and operation.

Verify that the washer does not rock or vibrate excessively during the spin cycle. If the washer vibrates or shakes, adjust the leveling feet until the washer is stable and retest.

INSTALLATION OF NON-SKID PADS (OPTIONAL)

Some floor surfaces are too slippery to prevent the washer from moving on the floor during heavily unbalanced loads. While it is normal for an occasional load to be out of balance, excess noise and vibration can result from the washer moving out of position. If these conditions are encountered, follow the instructions below for installation of the non-skid pads. These pads will help prevent the washer from moving during heavy out of balance conditions thereby reducing noise and vibration.

LG WM3360HVCA - INSTALLATION OF NON-SKID PADS (OPTIONAL) - 1

text_image • Non-skid pads This side up A B Stick adhesive side to floor Remove backing

※ Place the pads under both front feet.
LG WM3360HVCA - INSTALLATION OF NON-SKID PADS (OPTIONAL) - 2

natural_image Mechanical component diagram showing a bolt and ring assembly (no text or symbols)

LG WM3360HVCA - INSTALLATION OF NON-SKID PADS (OPTIONAL) - 3

natural_image Symbolic icon showing a prohibition sign over stacked blocks with letter B, no text or symbols present

CONTROL PANEL FEATURES

LG WM3360HVCA - CONTROL PANEL FEATURES - 1

text_image STEAM CYCLE PERM.PRESS BULKY/LARGE BRIGHT WHITE™ SANITARY ALLERGIENE™ STEAM FRESH™ A B C D E 18:88 PROC#15#0 PROC#15#0 18:88 PROG #15#0 PLOW WASH RINSE SPIN EXP 15#0/15#0/15# ORDER WASH RINSE SPIN DELAY WASH PRE WASH #CREES/SPIN FRESH CARE EXTRA RINSE STAIN CARE #WILE CREAM WASH/RINSE SPIN SPEED SOIL LEVEL SIGNAL OPTION - #Press & Hold Bars, No Data Functions TrueBalance™ AUTO-NOMATION SYSTEM

A POWER ON/OFF BUTTON

Press to turn the washer ON. Press again to turn the washer OFF.

NOTE: Pressing the ON/OFF button during a cycle will cancel that cycle and any load settings will be lost.

B CYCLE SELECTOR KNOB

Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard presets will be shown in the display. These settings can be adjusted using the cycle setting buttons anytime before starting the cycle.

© START/PAUSE BUTTON

Press this button to START the selected cycle. If the washer is running, use this button to PAUSE the cycle without losing the current settings.

NOTE: If you do not press the START/PAUSE button within 4 minutes of selecting a cycle, the washer automatically turns off.

D STEAM BUTTON

Press the STEAM button to add steam to the selected cycle for added cleaning power.

NOTE: Steam can be added to only the following cycles: STEAM FRESH™, ALLERGIENE™, SANITARY, BRIGHT WHITES™, BULKY/LARGE, PERM. PRESS, COTTON/NORMAL and HEAVY DUTY.

E TIME AND STATUS

The display shows the settings, estimated time remaining, options, and status messages for your washer.

F OPTION BUTTONS

The option buttons allow you to select additional cycle options and will light when selected. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds.

For detailed information about the individual options, please see the following pages.

G CYCLE SETTING BUTTONS

Use these buttons to select the desired cycle options for the selected cycle. The current options are shown in the display. Press the button for that option to view and select other settings.

⚠ WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance

LG WM3360HVCA - G CYCLE SETTING BUTTONS - 1

text_image STEAM CLEVEL PERM PRESS BICYLANGE SHORT WASH SANITARY ALLIOMINI STRAWTHRESH COTTON/DRIMAL HEAVY DUTY DELICATES AIRWING SPEED WASH SHORT DRIN WASH/WINE SPIN SPEED SOIL LEVEL BRUNAL

LG WM3360HVCA - G CYCLE SETTING BUTTONS - 2

text_image STREAM FROCKING LOAD GASAL WASH RINSE SPIN 18:88 TWO WASH* PROCESSING LOAD GASAL WASH RINSE SPIN 18:88 SET TIME REMAINING

1 SORT LAUNDRY AND LOAD THE WASHER

Different fabrics have different care requirements. See the Cycle Guide on page 17 for details. For best washing, sort clothes into loads that can be washed with the same wash cycle.

2 PUT IN DETERGENT

Open the dispenser drawer and add detergent to the main wash compartment in the dispenser drawer. Add bleach and fabric softener as desired.

3 TURN ON THE WASHER

Press the ON/OFF button to turn on the washer. The lights around the cycle selector knob will illuminate.

4 SELECT A CYCLE

Turn the cycle selector knob to the desired cycle. The display will show the preset wash/rinse temperature, spin speed, soil level, and option settings for that cycle.

5 SELECT CYCLE SETTING

If you would like to change the settings for that cycle, press the option button(s) to display additional settings for that option. Press the button again to cycle through the settings until the desired setting is shown.

NOTE: To protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle.

6 SELECT CYCLE OPTIONS

Select any additional cycle options, such as STEAM or COLDWASH™ by pressing the button for that option, or by pressing the OPTION button for additional options.

NOTE: To protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle.

7 BEGIN CYCLE

Press the START/PAUSE button to begin the cycle. To pause the cycle at any time, press START/PAUSE.

NOTE: If the temperature in the washer is too high, the door cannot be unlocked until the washer has cooled. If the water level is too high, select the Drain & Spin cycle (see the page 23 for details) to drain excess water. Do not try to force the door open.

8 CHECK CYCLE TIME

The door will latch, the display will change, and the washer will calculate the estimated time remaining. Once the washer has calculated the estimated total cycle time, the washer will start.

NOTE: Washing time can be reduced significantly for small or lightly soiled loads by selecting the Speed Wash cycle and setting the Soil Level button to Light.

NOTE: The cycle time displayed may appear much longer than that of a top loading washer. The displayed time is for the complete cycle, rather than just the agitation portion of the cycle, as is typically shown on a top-loading washer.

CYCLE GUIDE

The cycle guide below shows the options and recommended fabric types for each cycle.

= Available option

CyCIE FabriC TypEWaSH/riNSE TEmp.SpiN SpEEdSOil IEvElprE-WaSHExTra riNSESTaiN CarESTEamColdWashTMFrESH CarE
STEAM FRESHTMDress shirts, blouses
ALLERGIENETMCotton, underwear,pillow covers,bed sheets, baby wearHigh
Extra High No Spin Low/Medium
SANITARYHeavily soiledunderwear, workclothes, diapers, etc.Extra Hot/ColdNormalHigh
Extra High No Spin Low/MediumHeavy Light
BRIGHT WHITESTMWhite FabricsHot/ColdNormalHigh
Cold/Cold Warm/Cold Warm/WarmExtra High No Spin Low/MediumHeavy Light
BULKY/LARGELarge items such asblankets and comfortersWarm/ColdNormalLow
Warm/Warm Hot/Cold Cold/ColdMedium No SpinHeavy Light
PERM.PRESSDress shirts/pants,wrinkle-free clothing,poly/cotton blendclothing, tableclothsWarm/ColdNormalMediun
Warm/Warm Hot/Cold Cold/ColdHigh No Spin LowHeavy Light
COTTON/NORMALCotton, linen, towels,shirts, sheets, jeans,mixed loadsWarm/ColdNormalHigh
Hot/Cold Cold/ColdExtra High No Spin Low/MediumHeavy Light
HEAVY DUTYHeavy soiled CottonFabricsWarm/ColdHeavyExtra High
Warm/Warm Hot/Cold Cold/ColdNo Spin Low Medium/ HighLight Normal
DELICATESDress shirts/blouses,nylons, sheer or lacygarmentsCold/ColdNormalMediun
Warm/Cold Warm/WarmNo Spin LowHeavy Light
HAND WASH/WOOLItems labeled"hand-washable"Warm/ColdNormalLow
Warm/Warm Cold/ColdNo Spin Light
SPEED WASHLightly soiled clothingand small loadsHot/ColdLightExtra High
Cold/Cold Warm/Cold Warm/WarmNo Spin Low/Medium HighNormal Heavy
RINSE+SPINRinse and SpinWarm/ColdHigh
Extra High No Spin Low/Medium

NOTE: To protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle.

SORTING WASH LOADS

Fabric Care Labels

Most articles of clothing feature fabric care labels that include instructions for proper care.

Fabric Care Labels
LG WM3360HVCA - Fabric Care Labels - 1

text_image Machine wash cycle Normal Permanent press/ wrinkle resistant Gentle/ delicate Hand wash Do not wash Do not wring

Water temperature

LG WM3360HVCA - Fabric Care Labels - 2

Bleach symbols
LG WM3360HVCA - Fabric Care Labels - 3

Grouping Similar Items

For best results, sort clothes into loads that can be washed with the same wash cycle.

Different fabrics have different care requirements.

Always wash dark colors separately from light colors and whites to prevent discoloration. If possible, do not wash heavily soiled items with lightly soiled ones. The chart below shows recommended groupings.

Sort Laundry...

by Colors by Soil by Fabric by Lint
Whites HeavyDelicates Lint Producer
Lights NormalEasy Care Lint Collector
Darks Light Sturdy

Loading the Washer

  • Check all pockets to make sure that they are empty. Items such as clips, matches, pens, coins, and keys can damage both your washer and your clothes.
  • Close zippers, hooks, and drawstrings to prevent these items from snagging or tangling on other clothes.
  • Pre-treat heavily stained areas for best results.
  • Combine large and small items in a load. Load large items first.

  • Large items should not be more than half of the total wash load.

  • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily.
  • To prevent an out-of-balance load, do not wash single items. Add one or two similar items to the load. Large, bulky items, such as a blanket, comforter, or bedspread should be washed individually.
  • Do not wash or spin waterproof clothes.
  • When unloading the washer, check under the door seal for small items.

NOTE: The front loading washer rotates the wet laundry to wash it with less water. If you do not see the water during washing, it is not a problem because the laundry is sufficiently wet.

LG WM3360HVCA - Loading the Washer - 1

natural_image Black square speaker icon with white circular design and a small circle on top (no text or symbols)

SELECTING DETERGENT ABOUT THE DISPENSER

IMPORTANT: Your Steam Washer™ is designed for use with only High-Efficiency (HE) detergents. HE detergents are formulated specifically for front-load washers and contain suds-reducing agents. Always look for the HE symbol when purchasing detergent.

HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of your washer clean.

Using a regular detergent may cause excessive sudsing and unsatisfactory performance.

IMPORTANT: Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer or dryer. Wipe up any spills immediately. These products can damage the finish and controls.

LG WM3360HVCA - SELECTING DETERGENT ABOUT THE DISPENSER - 1

Designed specially to use only HE (High-Efficiency) detergent

The automatic dispenser consists of four compartments which hold:

• Liquid chlorine bleach.
- Liquid fabric softener.
- Liquid or powdered detergent for pre-wash.
- Liquid or powdered detergent and color-safe bleach for main wash.

All laundry products can be added at once in their respective dispenser compartments. They will be dispensed at the appropriate time for the most effective cleaning.

After adding the laundry products to the dispenser, close the dispenser drawer.

To add detergent, bleach, and fabric softener to the automatic dispenser:

1 pen the dispenser drawer.
② bad the laundry products into the appropriate compartments.
3 Slowly close the dispenser drawer to avoid early dispensing of the laundry products.

NOTE: It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.

LG WM3360HVCA - SELECTING DETERGENT ABOUT THE DISPENSER - 2

text_image Liquid Chlorine Bleach Compartment Liquid Fabric Softener Compartment Insert Liquid Detergent Cup Pre-wash Detergent Compartment Main Wash Detergent Compartment

LOADING THE DISPENSER

Pre-wash Detergent Compartment

Add liquid or powdered detergent to this compartment when using the pre-wash option. Always use HE (High-Efficiency) detergent with your washing machine.

- The amount of detergent added for the pre-wash option is 12 the amount recommended for the main wash cycle. For example, if the main wash cycle requires one measure of detergent, add 12 measure for the pre-wash option.

NOTE: If liquid detergent is to be used for the main wash when using the pre-wash option, the liquid detergent cup accessory must be used in main wash dispenser to prevent the main wash liquid detergent from being dispensed immediately.

Main Wash Detergent Compartment

This compartment holds laundry detergent for the main wash cycle, which is added to the load at the beginning of the cycle. Always use HE (High-Efficiency) detergent with your washing machine.

Never exceed the manufacturer's recommendations when adding detergent. Using too much detergent can result in detergent buildup in clothing and the washer. Either powdered or liquid detergent may be used.

  • When using liquid detergent, make sure the liquid detergent cup and insert are in place. Do not exceed the maximum fill line.
  • When using powdered detergent, remove the insert and liquid detergent cup from the compartment. Powdered detergent will not dispense with the liquid detergent cup and insert in place.

NOTE: Liquid or powdered color-safe bleach may be added to the main wash compartment with detergent of the same type.

LG WM3360HVCA - Main Wash Detergent Compartment - 1

Designed specially to use only HE (High-Efficiency) detergent

LG WM3360HVCA - Main Wash Detergent Compartment - 2

text_image Liquid Chlorine Bleach Compartment Liquid Fabric Softener Compartment Main Wash Detergent Compartment Pre-wash Detergent Compartment

Liquid Bleach Compartment

This compartment holds liquid chlorine bleach, which will be dispensed automatically at the proper time during the wash cycle.

  • Do not add powdered or liquid color-safe bleach to this compartment.
  • Always follow the manufacturer's recommendations when adding bleach. Do not exceed the maximum fill line. Using too much bleach can damage fabrics.
  • Never pour undiluted liquid chlorine bleach directly onto the load or into the drum. Fabric damage can occur.

Fabric Softener Compartment

This compartment holds liquid fabric softener, which will be automatically dispensed during the final rinse cycle.

  • Always follow the manufacturer's recommendations when adding fabric softener. Do not exceed the maximum fill line. Using too much fabric softener may result in stained clothes.
  • Dilute concentrated fabric softeners with warm water. Do not exceed the maximum fill line.
  • Never pour fabric softener directly onto the load or into the drum.

THE LED DISPLAY

The LED display shows the settings, estimated time remaining, options, and status messages for your washer. When the washer is turned on, the display will illuminate.

LG WM3360HVCA - THE LED DISPLAY - 1

text_image A PROCESSING LOAD SENSING WASH RINSE SPIN EST. TIME REMAINING 18:88 D

A CYCLE COMPLETION INDICATOR

This portion of the display shows which stage of the wash cycle is currently underway (LOAD SENSING, WASH, RINSE or SPIN).

B ESTIMATED TIME REMAINING

When the START/PAUSE button is pressed, the washer automatically detects the wash load (weight) and optimizes the washing time, based on the selected cycle and options. The display will then indicate the estimated time remaining for the selected wash cycle.

NOTE: The cycle time displayed may appear much longer than that of a top-loading washer. The displayed time is for the complete cycle, rather than just the agitation portion of the cycle, as is typically shown on a top-loading washer.

© DOOR LOCK INDICATOR

Indicates that the door is locked. The washer door will lock while the washer is operating. The door can be unlocked by pressing the START/PAUSE button to stop the washer.

NOTE: If the temperature in the washer is too high, the door cannot be unlocked until the washer has cooled. If the water level is too high, select the DRAIN & SPIN cycle to drain excess water. Do not try to force open the door.

D DELAY WASH INDICATOR

This indicator shows that the washer has been set for DELAY WASH. The washer will start automatically after the set delay time has passed

STEAM CYCLES

LG WM3360HVCA - STEAM CYCLES - 1

STEAM cycles include the STEAM FRESH™, ALLERGIENETM, SANITARY, BRIGHT WHITES™, BULKY/LARGE, PERM.PRESS, COTTON/NORMAL, HEAVY DUTY and cycles. Adding

the Steam option to these cycles provides superior cleaning performance while reducing energy and water consumption.

By using a hot steam spray from above and cooler water below, fabrics get the cleaning benefits of a super hot wash, without the energy usage or potential damage to fabrics.

To Add STEAM to a Standard Cycle:

1 Turn on the washer and turn the cycle selector knob to select a cycle with the STEAM option.
2 Press the STEAM button. The washer will automatically adjust the cycle settings.
3 Set any other desired options.
4 Press the START/PAUSE button to start the cycle. The washer will start automatically.

CAUTION:

Do not touch the door during steam cycles. The door surface can become very hot. Allow the door lock to release before opening the door.

Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle. Steam can cause severe burns.

IMPORTANT NOTES ABOUT STEAM CYCLES:

  • Steam may not be clearly visible during the steam cycles. This is normal. Too much steam could damage clothing.
  • Do not use steam with delicate fabrics such as wool, silk, or easily discolored fabrics.
  • Do not touch the door.

Using the Steam Fresh™ Cycle

Steam Fresh ^™ uses the power of steam alone to quickly reduce wrinkles and odor in fabrics. It brings new life to wrinkled clothes that have been stored for an extended time and makes heavily wrinkled clothes easier to iron. Steam Fresh ^™ can also be used to help reduce odors in fabrics.

To Use the Steam Fresh™ Cycle:

1 Turn on the washer and turn the cycle selector knob to select the Steam Fresh™ cycle.
2 Load up to 5 items and close the door. NOTE: If there is any moisture inside the drum, such as from a previous wash cycle, wipe the drum dry with a towel before adding clothes.
3 Press the STEAM button until the correct number of items is shown in the display. No other options need to be set.
4 Press the START/PAUSE button to start the cycle.

After the Steam Fresh™ cycle is complete, the washer will tumble the clothes for up to 30 minutes to prevent rewrinkling.

After removing clothes from the Steam Fresh™ cycle, they may feel slightly damp. Place clothes on a hanger for at least 10 minutes to allow them to dry.

  • The Steam Fresh™ cycle is not recommended for use with 100% cotton clothing.
  • Remove stains from clothing before using the Steam Fresh™ cycle; the high heat could cause stains to set permanently.
  • Do not use Steam Fresh™ with the following items: wool, blankets, leather jackets, silk, wet clothes, lingerie, foam products, or electric blankets.
  • Best results are achieved when articles are of similar size and fabric type. Do not overload.

SPEED WASH CYCLE

Use the Speed Wash cycle to quickly wash lightly soiled clothing and small load. For high wash and rinse efficiency, it is recommended to wash small loads of 2-3 lightly soiled garments.

NOTE: Use a little detergent in this cycle. If you want more rinsing, you can add extra rinse by using the option button.

COLDWASH™ CYCLES

LG WM3360HVCA - COLDWASH™ CYCLES - 1

COLDWASH™ cycles include the COTTON/NORMAL, PERM.PRESS, BULKY/LARGE, HEAVY DUTY, DELICATES, HANDWASH/WOOL, and SPEED WASH cycles.

Adding the COLDWASH ^™ option to these cycles provides reduce energy usage and same washing performance as warm wash. By using 6 different washing motion (Tumbling, Rolling, Stepping, Scrubbing, Swing, Filtration), fabrics get the cleaning benefits, without the energy usage.

To Add COLDWASH™ to a Standard Cycle:

1 Turn on the washer and turn the cycle selector knob to select a cycle with the COLDWASH™ option.
2 Press the COLDWASH™ button. The washer will automatically adjust the cycle settings.
3 Set any other desired options.
4 Press the START/PAUSE button to start the cycle. The washer will start automatically.

IMPORTANT NOTES ABOUT COLDWASH™ CYCLES:

  • When you select the COLDWASH™ option, wash time will be increased up to 10 minutes.
  • For high wash efficiency, it is recommended to use less than 8 pounds.

CYCLE SETTING BUTTONS

Each cycle has preset settings that are selected automatically. You may also customize the settings using the cycle setting buttons. Press the button for that option to view and select other settings.

The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. It may seem there is no water inside the drum in some cycles, but this is normal.

NOTE: To protect your garments, not every wash/ rinse temperature, spin speed, soil level, or option is available with every cycle. See the Cycle Guide for details.

WASH/RINSE

LG WM3360HVCA - WASH/RINSE - 1

Selects the wash and rinse temperature combination for the selected cycle. Press the WASH/RINSE button repeatedly to scroll through available settings.

  • Your washer features a heating element to boost the hot water temperature for Extra Hot settings. This provides improved wash performance at normal water heater settings.
  • Select the water temperature suitable for the type of load you are washing. Follow the fabric care label for best results.
  • Warm rinses leave the loads drier than cold rinses. Warm rinses can increase wrinkling.
  • In cold climates, a warm rinse makes the load more comfortable to handle.
  • Cold rinses use less energy.

SOIL LEVEL

LG WM3360HVCA - SOIL LEVEL - 1

Adjusts the selected cycle to allow more time for heavily soiled clothes or less time for lightly soiled clothes.

SPIN SPEED

LG WM3360HVCA - SPIN SPEED - 1

The washer drum spins at up to 1,200 RPM. This reduces drying time and saves energy.

Press the SPIN SPEED button to select the maximum spin speed. Some fabrics, such as delicates, require a slower spin speed.

The Drain & Spin cycle:

The Spin Speed button also activates the Drain & Spin cycle to drain the tub and spin clothes; for example, if you want to remove clothes before the cycle has ended.

To activate the DRAIN & SPIN cycle:

1 Press the ON/OFF button to turn on the washer.
② Press the SPIN SPEED button.
3 Select the desired spin speed. NOTE: If NO SPIN is selected, the washer will drain only.
4 Press the START/PAUSE button.

SIGNAL

LG WM3360HVCA - SIGNAL - 1

Adjusts the volume of the end-of-cycle signal, or turns it off.

SPECIAL FUNCTION BUTTONS

Your Steam Washer™ features several additional cycle options to customize cycles to meet your individual needs. Certain option buttons also feature a special function (see the following page for details) that can be activated by pressing and holding that option button for 3 seconds.

To Add Cycle Options to a Cycle:

1 Turn on the washer and turn the cycle selector knob to select the desired cycle.
2 Use the cycle setting buttons to adjust the settings for that cycle.
3 Press the cycle option button(s) for the option you would like to add. The cycle option buttons will light when selected.
4 Press the START/PAUSE button to start the cycle. The washer will start automatically.

NOTE: To protect your garments, not every wash/ rinse temperature, spin speed, soil level, or option is available with every cycle. See the Cycle Guide for details.

STEAM

LG WM3360HVCA - STEAM - 1

Use the STEAM button to add steam to the cycle for extra cleaning power and improved efficiency. See Steam Cycles section for additional details.

NOTE: The steam option cannot be used with all cycles.

DELAY WASH

LG WM3360HVCA - DELAY WASH - 1

Once you have selected the cycle and other settings, press this button to delay the start of the wash cycle. Each press of the button increases the

delay time by one hour, up to 19 hours.

STAIN CARE

LG WM3360HVCA - STAIN CARE - 1

Use this option for heavily soiled loads that need improved stain treatment. When STAIN CARE is selected, the water temperature for

the selected cycle will begin as warm water to help prevent the setting of certain types of stains. Then as the cycle progresses, the water will be heated to higher temperatures to help remove stains that require treatment at higher temperatures. This option is designed for optimum stain removal.

NOTE: If STAIN CARE is selected with the SANITARY cycle, the cycle will begin with very hot water since that is default for that cycle and cannot be changed.

COLDWASH™

LG WM3360HVCA - COLDWASH™ - 1

Use this function to save energy by using cold water while ensuring proper washing. For high wash efficiency, it is recommended to use less than 8 pounds.

FRESH CARE

LG WM3360HVCA - FRESH CARE - 1

Use this function when you are not able to unload your clothes, soon after the wash cycle ends. This function provides periodic

tumbling for up to about 8 hours to prevent wrinkle. If you press the START/PAUSE or ON/OFF button, you can unload your laundry at anytime.

EXTRA RINSE

LG WM3360HVCA - EXTRA RINSE - 1

This option will add an extra rinse cycle to the selected cycle. Use this option to help ensure the removal of detergent or bleach

residue from fabrics.

ADD GARMENTS

The add garments function will be able to add garments during the cycle.

When the display show Add Garments, press START/PAUSE button and add the garments.

NOTE: This function CANNOT be used when tub temperature or water level is high and during the spin.

SECONDARY FUNCTIONS

The special function buttons also activate secondary functions, including CHILD LOCK and Tub Clean. Press and hold the button marked with the secondary function for 3 seconds to activate.

CHILD LOCK

LG WM3360HVCA - CHILD LOCK - 1

Use this option to prevent unwanted use of the washer or to keep cycle settings from being changed while the washer is

operating. Press and hold the PREWASH button for 3 seconds to activate or deactivate the child lock function.

The child lock indicator will be shown in the display, and all buttons are disabled except the ON/OFF button.

NOTE: CHILD LOCK lasts after the end of cycle. If you want to deactivate this function, Press and hold the PREWASH button for 3 seconds.

TUB CLEAN

LG WM3360HVCA - TUB CLEAN - 1

A buildup of detergent residue can occur in the wash tub over time and can lead to a mildewy or musty smell.

The TUB CLEAN cycle is specially designed to remove this buildup. Fill the bleach dispenser to the MAX. line. Press and hold the STAIN CARE button for 3 seconds to activate this cycle. Safely and conveniently secure the door slightly ajar with a magnetic door plunger. This will promote air circulation and allow the interior of the machine to dry. Refer to Care and Cleaning of the Interior for further information.

NOTE: Do NOT use this cycle with clothes, and do NOT add detergent or fabric softener.

NOTE: If you use the TUB CLEAN cycle on a monthly basis, the wash drum will be kept clean.

SPECIAL CARE CYCLES

ALLERGIENE™

The ALLERGIENE ^™ cycle is a powerful, high temperature cycle designed specifically to reduce certain allergens.

  • Selecting the ALLERGIENE™ cycle automatically incorporates steam into the wash cycle.
  • The ALLERGIENE™ cycle can significantly reduce allergens in bedding and clothing.
  • The ALLERGIENE™ cycle helps reduce dust mite populations and helps reduce allergens.
  • Due to the higher energy and temperatures used, the ALLERGIENE™ cycle is not recommended for wool, silk, leather, or any other delicate or temperature sensitive items.

HAND WASH/WOOL

LG WM3360HVCA - HAND WASH/WOOL - 1

  • Only woolen items that are designated as Machine-Washable should be washed in this washing machine
  • Wash only small loads for optimum fabric care (less than 8 pounds)
  • Only neutral (wool safe) detergents should be used (Only a small quantity of detergent is needed due to the small load size and low volume of water in the cycle.)
  • The HANDWASH/WOOL cycle uses a gentle tumble action and low speed spin for ultimate fabric care

LG WM3360HVCA - HAND WASH/WOOL - 2
WOOLMARK

The wool wash cycle of this machine has been approved by Woolmark for the washing of machine washable Woolmark products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine, M0807

LG WM3360HVCA - HAND WASH/WOOL - 3

Certified by NSF Certificado por NSF

NSF International (formerly the National Sanitation Foundation), certifies that SANITARY cycle reduces 99.9% of bacteria on laundry, and none of bacteria will carry over onto the next laundry load.

REGULAR CLEANING

⚠ WARNING:

  • Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
  • Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.

Cleaning the Exterior

Proper care of your washer can extend its life. The outside of the machine can be cleaned with warm water and a mild, nonabrasive household detergent.

Immediately wipe off any spills with a soft, damp cloth.

IMPORTANT: Do not use methylated spirits, solvents, or similar products.

Never use steel wool or abrasive cleansers; they can damage the surface.

Care and Cleaning of the Interior

Use a towel or soft cloth to wipe around the washer door opening, door seal, and door glass. These areas should be kept clean to ensure a watertight seal. Be sure to wipe under the inside rubber seal to remove any moisture or soil.

Always remove items from the washer as soon as the cycle is completed. Leaving damp items in the washer can cause wrinkling, color transfer, and odor.

Run the TUB CLEAN cycle regularly to remove detergent buildup and other residue.

This washer has a special cycle, TUB CLEAN, to remove inside buildup of detergent residue which can occur in the wash tub or drum and lead to mildew or musty smell.

Read these instructions carefully before beginning the TUB CLEAN cycle.

① Open the door and remove any clothing in the wash drum.
2 Open the dispenser drawer.
3 Add liquid chlorine bleach or tub cleaner. Some powder or tablet tub cleaners which are manufactured for this purpose can be used.

(NOTE : Do not add any laundry detergent or fabric softener to the drawer when using TUB CLEAN.)

- If using liquid chlorine bleach

Add liquid chlorine bleach to the bleach compartment of the drawer.

(NOTE : Do not exceed the maximum fill line and do not pour undiluted liquid bleach directly into the wash drum.)

- If using powder cleaner

Remove the liquid detergent cup and add powder cleaner to the main wash compartment of the drawer.

- If using tablet cleaner

Add tablet cleaner to the wash drum directly.

(NOTE : Do not add tablet cleaner to the drawer.)

4 Close the drawer and washer door.
5 Select TUB CLEAN and press START.

NOTE : It is recommended that TUB CLEAN should be repeated monthly.

If mildew or musty smell already exists, run TUB CLEAN for 3 consecutive weeks. Safely and conveniently secure the door slightly ajar with a magnetic door plunger. This will promote air circulation and allow the interior of the machine to dry.

REGULAR CLEANING (CONT.) CLEANING THE WASHER

Storing the Washer

If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures:

1 Turn off water supply tap.
② Disconnect hoses from water supply and drain water from hoses.
3 Plug the power cord into a properly grounded electrical outlet.
4 Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty wash drum. Close door.
5 Select the spin cycle and let washer spin for 1 minute to drain out all the water.
NOTE: Not all of the RV antifreeze will be expelled.
6 Unplug the power cord, dry the drum interior with a soft cloth, and close the door.
7 Remove the inserts from the dispenser. Drain any water in compartments and dry the compartments.
8 Store the washer in an upright position.
9 To remove the antifreeze from the washer after storage, run washer through a complete cycle using detergent. Do not add laundry!

Removing lime buildup

If you live in an area with hard water, lime scale can form on internal components of the washer. Use of a water softener is recommended in areas with hard water. If a descaler is used, make sure that it is suitable for use in a washer, and run the TUB CLEAN cycle before washing clothing. Lime scale and other spots may be removed from the stainless steel drum using a stainless steel cleaner. Do NOT use steel wool or abrasive cleansers; they can damage the surface.

Notice of tub clean activation

To clean up the tub, please select the tub clean course. Please empty the tub and insert bleach into the detergent dispenser and push the tub clean button.

keep door open

It is recommended to leave the door open after finishing the laundry to keep the tub clean.

NOTE: Weekly cleaning of the detergent dispenser will ensure problem free operation.

Cleaning the Dispenser

The dispenser should be cleaned periodically to remove buildup from detergent and other laundry products.

LG WM3360HVCA - Cleaning the Dispenser - 1

natural_image Line drawing of a car interior compartment showing dashboard, air compartments, and control panel (no text or symbols)

1 Pull out the dispenser drawer until it stops. Press the button in the center of the drawer and pull to remove the drawer.

LG WM3360HVCA - Cleaning the Dispenser - 2

natural_image Line drawing of a multi-tiered plastic drawer with internal compartments and a handle (no text or symbols)

2 Remove the inserts from the drawer, and clean them with warm water and a soft cloth or brush to remove any residue or buildup. Wipe out the inside of the drawer opening with a damp cloth. Reassemble the drawer and reinstall in the drawer opening.

NOTE: Do not use anything other than water to clean the drawer, inserts, and drawer opening. If any sort of household cleaner drains into the interior of the washer, run a RINSE+SPIN cycle before washing clothes.

MAINTENANCE

Cleaning the water inlet filters

If the washer detects that water is not entering the dispenser, an error message will show on the display. If you live in an area with hard water, this may be caused by clogged inlet filters.

IMPORTANT: Use extreme care when removing and cleaning the filters. If the filters cannot be cleaned or are damaged, do NOT operate the washer without the inlet filters. Contact LG Customer Service or a qualified LG servicer.

LG WM3360HVCA - Cleaning the water inlet filters - 1

natural_image Diagram of a cable connector with two connectors and a directional arrow indicating connection (no text or symbols present)

1 Turn off both water taps completely. Unscrew the hot and cold water lines from the back of the washer.

IMPORTANT: Use ONLY the inlet hoses provided by LG with this laundry product. Aftermarket hoses are not guaranteed to fit or function correctly. Other hoses may not tighten correctly and could cause leaks. Subsequent damage to product or property will not be covered under the terms of LG's warranty.

LG WM3360HVCA - Cleaning the water inlet filters - 2

text_image Inlet Filter

2 Carefully remove the filters from the water inlets, and soak them in white vinegar or a lime scale remover, following the manufacturer's instructions. Rinse thoroughly before reinstalling.

Press the filters back into place and reattach the water lines. Do NOT operate the washer without the inlet filters.

MAINTENANCE (cont.)

Cleaning the Drain Pump Filter

Lint and other objects may accumulate and clog the drain pump filter. If the washer fails to drain properly, unplug the washer and allow the water to cool, if necessary, before proceeding.

LG WM3360HVCA - Cleaning the Drain Pump Filter - 1

natural_image Line drawing of a hand pressing down on a component with a black arrow indicating downward motion (no text or symbols)

1 Open the drain pump filter access panel.

LG WM3360HVCA - Cleaning the Drain Pump Filter - 2

text_image Plug ① ② Pump Filter

3 Remove the plug from the drain hose, and allow the water to drain completely.

Twist the pump filter counterclockwise to remove. Remove any lint and foreign objects from the pump filter.

Reverse the above steps to reinstall the drain pump filter and drain hose. Be sure to close the cover panel when finished.

LG WM3360HVCA - Cleaning the Drain Pump Filter - 3

text_image Drain Hose

2 Unclip the drain hose and pull it out. Place the end of the drain hose in a pan, bucket, or floor drain to catch water.

LG WM3360HVCA - Cleaning the Drain Pump Filter - 4

text_image Pump Filter

4 Twist the pump filter counterclockwise to remove. Remove any lint and foreign objects from the pump filter.

Reverse the procedures described in the steps above to reinstall the filter and drain plug. Be sure to close the cover.

NORMAL SOUNDS YOU MAY HEAR

The following sounds may be heard while the washer is operating. They are normal.

Clicking:

Door lock relay when the door locks and unlocks.

Spraying or hissing:

Steam or water spraying or circulating during the cycle.

Humming or gurgling:

Drain pump pumping water from the washer at the end of a cycle.

Splashing:

Clothes tumbling in the drum during the wash and rinse cycles.

BEFORE CALLING FOR SERVICE

Your Steam Washer ^™ is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service.

Problem Possible Causes Solutions
Rattling and clanking noise·Foreign objects, such as keys, coins, or safety pins, may be in drum or pump.·Stop washer and check drum and drain filter for foreign objects. If noise continues after washer is restarted, call for service.
Thumping sound·Heavy wash loads may produce a thumping sound.·Washer load may be out of balance.·This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load.·Stop and redistribute wash load.
Vibrating noise·Shipping bolts and/or packaging materials not removed.·Wash load may be unevenly distributed in the drum.·Not all leveling feet are resting firmly on the floor.·Floor not rigid enough.·See Installation Instructions for removing shipping bolts and packaging.·Stop washer and rearrange wash load.·Adjust the leveling feet. Make sure all four feet are in firm contact with the floor while the washer is in the spin cycle with a load.·Make sure that the floor is solid and does not flex. Refer to “Flooring” in the Installation section.
Water leaking around washer·Fill hose connection is loose at tap or washer.·House drain pipes are clogged.·Check hoses. Check and tighten hose connections.·Unclog drain pipe. Contact a plumber if necessary.
Excessive sudsing·Too much detergent or incorrect detergent.·Reduce detergent amount or use low-sudsing detergent.Only use detergent with the HE LG WM3360HVCA - BEFORE CALLING FOR SERVICE - 1 (High-Efficiency) logo.

BEFORE CALLING FOR SERVICE (cont.)

Problem Possible Causes Solutions
Water in the washer drains slowly or not at all, or the display shows:LG WM3360HVCA - BEFORE CALLING FOR SERVICE (cont.) - 1Drain hose is bent, pinched, or clogged.The drain filter is clogged.Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer.Clean the drain filter. See the Care and Cleaning section.
Washer fills with water slowly or not at all, or the display shows:LG WM3360HVCA - BEFORE CALLING FOR SERVICE (cont.) - 2Water supply taps are not open fully.Water line hoses are kinked, pinched, or bent.Water inlet filters are clogged.Water pressure to tap or house is too low.Make sure that the water taps are open fully.Make sure the hoses are not kinked or pinched. Be careful when moving the washer.Clean the inlet filters. See the Care and Cleaning section.Check another faucet in the house to make sure that household water pressure is adequate.
Washer will not turn onPower cord is not properly plugged in.House fuse is blown, circuit breaker has tripped, or power outage has occurred.Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60-Hz. outlet.Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
Washer won't spin, or the display shows:LG WM3360HVCA - BEFORE CALLING FOR SERVICE (cont.) - 3The door is not closed properly.Make sure that the door is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the drum begins to turn or spin. The washer will not spin unless the door is locked (DOOR LOCK will appear in the display).If the door is closed and locked and the open door error message is displayed, call for service.
Door will not unlock when cycle is stopped or pausedInterior temperature of washer is too high.Water level in washer is too high.The washer door has a safety lock to prevent burns. Allow the washer to cool until the DOOR LOCK indicator turns off in the display.Allow the washer to complete the programmed cycle, or run the DRAIN & SPIN cycle to drain the water.
Wash cycle time is longer than usualThe washer automatically adjusts the wash time for the amount of laundry, water pressure, water temperature, and other operating conditions.This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle.
Musty or mildewy odor in washerIncorrect or too much detergent has been used.Inside of tub not cleaned properly.Use only HE (High-Efficiency) detergent in accordance with the manufacturer's instructions.Run the TUB CLEAN cycle regularly. Be sure to wipe around and under the door seal frequently.Clean around door seal/glass to prevent odor or mildew:1. wipe dry the door seal/glass and the door opening area.2. wipe around the inner drum/door seal and the lower door seal.

BEFORE CALLING FOR SERVICE (cont.)

Problem Possible Causes Solutions
The display shows: LG WM3360HVCA - BEFORE CALLING FOR SERVICE (cont.) - 1Load is too small.Load is out of balance.The washer has an imbalance detection and correction system. If individual heavy articles are loaded (bath mat, bath robe, etc.) and the imbalance is too great, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and the error code will be displayed.Add 1 or 2 similar items to help balance the load.Rearrange items to help balance the load.
The display shows: LG WM3360HVCA - BEFORE CALLING FOR SERVICE (cont.) - 2Control error. Unplug the washer and call for service.
The display shows: LG WM3360HVCA - BEFORE CALLING FOR SERVICE (cont.) - 3Water level is too high due to a faulty water valve.Close the water taps, unplug the washer, and call for service.
The display shows: LG WM3360HVCA - BEFORE CALLING FOR SERVICE (cont.) - 4The water level sensor is not working correctly.Close the water taps, unplug the washer, and call for service.
The display shows: LG WM3360HVCA - BEFORE CALLING FOR SERVICE (cont.) - 5Thermal overload protection circuit in the motor has been tripped.Allow the washer to stand for 30 minutes to allow the motor to cool; then restart the cycle. If the LE error code still appears, unplug the washer and call for service.
The display shows: LG WM3360HVCA - BEFORE CALLING FOR SERVICE (cont.) - 6A power failure has occurred. Restart the cycle.
StainingAdd laundry products to the washer drum.Washer not unloaded promptly.Does not properly sort the clothes.Load the laundry products into the dispenser.Always remove items from the washer as soon as the cycle is completed.Always wash dark colors separately from light colors and whites to prevent discoloration. If possible, do not wash heavily soiled items with lightly soiled ones.
WrinklingWasher not unloaded promptly.Washer overloaded.Hot and cold water inlet hoses are reversed.Always remove items from the washer as soon as the cycle is completed.The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily.Hot water rinse can set wrinkles in garments. Check the inlet hose connections.

TROUBLESHOOTING/SPECIFICATIONS/OPTIONAL ACCESSORIES

USING SMARTDIAGNOSISTM

  • Only use this feature when instructed to do so by the call center. The transmission sounds similar to a fax machine, and so has no meaning except to the call center.
  • SmartDiagnosis™ cannot be activated if the washer does not power up. If this happens, then troubleshooting must be done without SmartDiagnosis™.
    If you experience problems with your washer, call 1-800-243-0000 (1-888-542-2623 in Canada). Follow the call center agent's instructions, and do the following steps when requested:

1 Press the POWER button to turn on the washer. Do not press any other buttons or turn the cycle selector knob.

2 When instructed to do so by the call center, place the mouthpiece of your phone very close to the POWER button.

LG WM3360HVCA - USING SMARTDIAGNOSISTM - 1

3 Press and hold the WASH/RINSE button for three seconds, while holding the phone mouthpiece to the icon or POWER button.

4 Keep the phone in place until the tone transmission has finished. This takes about 15 seconds, and the display will count down the time.

- For best results, do not move the phone while the tones are being transmitted.

- If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.

- Pressing the POWER button during the transmission will shut off the SmartDiagnosis™.

5 Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis at the call center.

KEY DIMENSIONS AND SPECIFICATIONS

The appearance and specifications listed in this manual may vary due to constant product improvements.

Steam WasherTM Model WM3360H*CA
DescriptionFront-Loading Washer
Electrical Requirements 120 VAC @ 60 Hz.
Max. Water Pressure14.5~116 PSI (100~800 kPa)
Dimensions27"(W) X 29 ^3/_4 "(D) X 38 ^11/_16 "(H), 51"(D with door open)68.6 cm (W) X 75.6 cm (D) X 98.3 cm (H), 129.7 cm (D with door open)
Net Weight192 lb. (87 kg)
Max. Spin Speed1,200 RPM

OPTIONAL ACCESSORIES

For these and other LG products, contact your local LG dealer, or visit our Web site at www.lg.com.

LG WM3360HVCA - OPTIONAL ACCESSORIES - 1

Pedestal

Give your LG washer and dryer a boost with matching 14-inch high pedestals. They feature a storage drawer for added convenience.

14" Pedestal Color

WDP4C Chardonnay Steel

WDP4V Graphite Steel

WDP4W White

LG WM3360HVCA - Pedestal - 1

Stacking Kit

If space is at a premium, use this kit to securely stack your LG front-load washer and dryer.

Bracket Kit Color

CSTK1

SSTK1

WSTK1

Chardonnay

Titanium

Whtie

LG ELECTRONICS, INC. LG WASHING MACHINE LIMITED WARRANTY - USA

LG WM3360HVCA - LG ELECTRONICS, INC. LG WASHING MACHINE LIMITED WARRANTY - USA - 1

Your LG Washing Machine will be repaired or replaced, at LG's option, if it proves to be defective in material or workmanship under normal use, during the warranty period ("Warranty Period") set forth below, effective from the date ("Date of Purchase") of original consumer purchase of the product. This warranty is good only to the original purchaser of the product and effective only when used in the United States, including Alaska, Hawaii, and U.S. Territories.

WARRANTY PERIOD:

LABOR: One Year from the Date of Purchase.

PARTS (except as listed below): One Year from the Date of Purchase.

Drum Motor(Stator, Rotor, Hall Sensor) : Ten Years from the Date of Purchase.

Stainless Steel Drum: Lifetime

Replacement Units and Repair Parts may be new or remanufactured.

Replacement Units and Repair Parts are warranted for the remaining portion of the original unit's warranty period.

HOW SERVICE IS HANDLED:

In-Home Service:

Please retain dealer's dated bill of sale or delivery ticket as evidence of the Date of Purchase for proof of warranty, and submit a copy of the bill of sale to the service person at the time warranty service is provided.

Please call 1-800-243-0000 and choose the appropriate option to locate your nearest LG Authorized Service Center.

Or visit our Web site at: http://www.lg.com.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

  • Service trips to your home to deliver, pick up, and/or install the product, instruct, or replace house fuses or correct wiring, or correction of unauthorized repairs.
  • Damages or operating problems that result from misuse, abuse, operation outside environmental specifications or contrary to the requirements of precautions in the Operating Guide, accident, vermin, fire, flood, improper installation, acts of God, unauthorized modification or alteration, incorrect electrical current or voltage, or commercial use, or use for other than intended purpose.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

CUSTOMER INFORMATION CENTER NUMBERS

To obtain Customer Assistance, Product Information, or Dealer or Authorized Service Center location:

Call 1-800-243-0000 (24 hours a day, 365 days a year), and select the appropriate option from the menu.

Or visit our Web site at: http://www.lg.com.

TO CONTACT LG ELECTRONICS BY MAIL:

LG Customer Information Center

P. O. Box 240007

201 James Record Road

Huntsville, Alabama 35824

ATTN: CIC

LG ELECTRONICS CANADA, INC. LG WASHER LIMITED WARRANTY - Canada

WARRANTY: Should your LG Washer ("Product") fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty (60) days from the date of manufacture).
WasherExtended Component Warranty (Parts Only)(Consumer will be charged for Labor after one (1) year from the date of purchase)
One (1) year from the date of original retail purchaseTen (10) years from the date of original retail purchaseFive (5) years from the date of original retail purchase
Parts and Labor (internal/functional parts only)DD Motor(Stator, Rotor, Hall Sensor)Drum TubDefine tub, ie, SS wash tub only

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
- Replacement products and parts may be new or remanufactured.
- LG Authorized Service Center warranties their repair work for thirty (30) days.

LG CANADA'S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE.

LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES, LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS, TORT, OR OTHERWISE.

This warranty gives you specific legal rights. You may have other rights which may vary from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty's terms.

THIS LIMITED WARRANTY DOES NOT COVER:

  1. Service trips to deliver, pick up, or install the product; instructing a customer on operation of the product; repair or replacement of fuses or correction of wiring, or correction of unauthorized repairs/installation.
  2. Failure of the product to perform during power failures and interruptions or inadequate electrical service.
  3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air
  4. Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product owner's manual.
  5. Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
  6. Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not approved or specified by LG Canada.
  7. Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended purpose, or resulting from any water leakage due to improper installation.
  8. Damage or Product failure caused by incorrect electrical current, voltage, commercial or industrial use, or use of accessories, components, or cleaning products that are not approved by LG Canada.
  9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
  10. Damage or missing items to any display, open box, discounted, or refurbished Product.
  11. Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.
  12. Increases in utility costs and additional utility expenses.
  13. Replacement of light bulbs, filters, or any consumable parts.
  14. Repairs when your Product is used in other than normal and usual household use (including, without limitation, commercial use, in offices or recreational facilities) or contrary to the instructions outlined in the Product owner's manual.
  15. Costs associated with removal of the Product from your home for repairs.
  16. The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including the Product owner's and installation manuals.
  17. Accessories to the Product such as door bins, drawers, handles, shelves, etc.. Also excluded are parts besides those that were originally included with the Product.

All costs associated with the above excluded circumstances shall be borne by the consumer.

For complete warranty details and customer assistance, please call or visit our website:

Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com

Write your warranty information below:

Product Registration Information:

Model:

Serial Number:

Date of Purchase:

MANUAL dE PROPiEtARiO

LAVADORA

natural_image Silhouette of a clothes hanger with a garment hanging from the front and a bottle beside it (no text or symbols)
text_image Diagram of a washing machine with labeled parts including door, fan, and control panel

LG WM3360HVCA - LAVADORA - 1

Protocolo P172

text_image Diagram of a washing machine with labeled parts A, B, C, D showing internal components and part opening
text_image 29°/4" (75,6 cm) 4" (10 cm)
natural_image Illustration of a faucet with a valve and pipe, showing fluid flow direction (no text or symbols)
natural_image Simple line drawing of a water tap with a submerged object in a bowl (no text or symbols)
natural_image Two technical diagrams showing a bolt and nut assembly with no text or symbols (A and B), no readable text or labels present.

CARACTERÍSTICAS DEL PANEL DE CONTROL
LG WM3360HVCA - LAVADORA - 2

text_image *STEAM CYCLE PERM.PRESS BULKY/LARGE BRIGHT WHITE™ SANITARY ALLERGIENE™ STEAM FRESH™ A B C D E PROCESSING 18:88 EST. TIME/EMAINING TURF MOUNT DELAY WASH PRE WASH ***#E# FRESH CARE EXTRA RINSE STAIN CARE * DUE EUNH WASH/RINSE SPIN SPEED SOIL LEVEL SIGNAL OPTION -

Power & Soil Flux,

for Auto Control TrueBalance™ ANTI-HEAVATION SYSTEM
natural_image Black square speaker icon with white circular lens (no text or symbols)
text_image A PROCESSING LOAD SENSING WASH RINSE SPIN EST. TIME REMAINING 18:88 D
natural_image Line drawing of a car interior showing the dashboard with three compartments and a directional arrow (no text or symbols)
natural_image Line drawing of a multi-tiered plastic drawer with compartments and a handle (no text or symbols)
natural_image Diagram of a device showing two cables connected to an electrical outlet with a power plug (no text or symbols)
natural_image Line drawing of a hand pressing down on a panel with a black arrow indicating downward motion (no text or symbols)

201 James Record Road

Huntsville, Alabama 35824

ATTN: CIC

text_image Diagram of a washing machine with labeled parts including door, fan, and control panel

LG WM3360HVCA - Power & Soil Flux, - 1

Protocole P172

natural_image Diagram of a faucet with a valve and a valve handle, showing fluid flow direction (no text or symbols)
natural_image Simple line drawing of a faucet pouring liquid into a bowl (no text or symbols)
text_image 10 cml maximum Support coudé
natural_image Illustration of a prohibition symbol over a document with a 'B' label (no readable text or symbols beyond the graphic)

CARACTÉRISTIQUES DU PANNEAU DE COMMANDE
LG WM3360HVCA - Power & Soil Flux, - 2

text_image STEAM CYCLE PERM.PRESS BULKY/LARGE BRIGHT WHITE™ SANITARY ALLERGIENE™ STEAM FRESH™ A b C D E PROGRESSING 18:00 EXP TERRAMING TOLD WASH™ DELAY WASH PINE WASH *COULD LUCK FRESH CARE EXTRA RINSE STAIN CARE *TRI GINGER WASH/RINSE SPIN SPEED SOIL LEVEL SIGNAL OPTION - *Power & Cold Bars for Gas Functions TrueBalance™ ANTI-CIRCULATION SYSTEM

A bOUTON DE MISE EN MARCHE/ARRÊT

© bOUTON DÉMARRER/PAUSE

natural_image Black square speaker icon with white circular design and circular head (no text or symbols)
text_image A PROCESSING LOAD SENSING WASH RINSE SPIN EST. TIME REMAINING 18:88 D

A INDICATEUR DE CYCLE TERMINÉ

natural_image Line drawing of a car interior air intake tray with control panel and directional arrow (no text or symbols)
natural_image Line drawing of a multi-tiered plastic drawer with compartments and a handle (no text or symbols)
natural_image Diagram of a device's cable connection with two connectors and a directional arrow (no text or symbols)
natural_image Illustration of a hand pressing down on a wall-mounted device with a black arrow indicating downward motion (no text or symbols)

This product qualifies for ENERGY STAR in the "factory default (Home Use)" setting.

Changing the factory default settings or enabling other features may increase power consumption that could exceed the limits necessary to quality for ENERGY STAR.

LG Customer Information Center

1-800-243-0000 USA

1-888-542-2623 CANADA

Register your product Online!

www.lg.com

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Product information

Brand : LG

Model : WM3360HVCA

Category : Washing machine