RF28K9580SR - Fridge SAMSUNG - Free user manual and instructions
Find the device manual for free RF28K9580SR SAMSUNG in PDF.
| Product Type | American Refrigerator (Side-by-Side) |
| Model | RF28K9580SR |
| Brand | Samsung |
| Dimensions (W x D x H) | 90.8 x 87.1 x 179.7 cm (35.75 x 34.25 x 70.75 inches) |
| Total Height (with hinges) | 182.5 cm (71.875 inches) |
| Power Supply | 115-120 V AC, 10 A |
| Energy Class | Not specified (Class B for digital emissions) |
| Refrigerant Gas | R-600a or R-134a (check label) |
| Display | Family Hub Touch LCD Screen |
| Dispenser | Chilled water, ice cubes, crushed ice |
| Ice Maker | Automatic, built-in |
| Connectivity | Wi-Fi 2.4 GHz (802.11 b/g/n), Bluetooth |
| Compatible Apps | Samsung Smart Home (Android 4.0+, iOS 7.0+) |
| Special Features | Power Cool, Power Freeze, FlexZone, SMART GRID, Energy Management |
| Water Filter | Periodic replacement (indicator on screen) |
| Maintenance and Cleaning | Clean with a soft cloth and mild cleaner; avoid benzene, thinner, Clorox |
| Safety | Dispenser lock, door alarm, self-diagnosis |
| Spare Parts | Water filter, LED lamps (authorized service) |
| Repairability | Warranty: 1 year labor, 1 year parts, 10 years inverter compressor (part) |
| General Information | Manual available in PDF; Class B (NMB-003) |
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USER MANUAL RF28K9580SR SAMSUNG
Free Standing Appliance

Contents
Safety information 4
Important safety symbols and precautions: 4
State of California Proposition 65 Warning (US only) 4
Critical installation warnings 5
Installation cautions 7
Critical usage warnings 7
Usage cautions 11
Cleaning cautions 12
Critical disposal warnings 13
- Regulatory Notice 14
Installation 16
Your refrigerator at a glance 16
Door removal for entrance 19
Step-by-step installation 27
Operations 36
User interface 36
Samsung Smart Home 44
SMART GRID Function (Demand Response) 50
Special features 54
Maintenance 59
Handling and care 59
Cleaning 63
Replacement 64
Troubleshooting 67
General 67
Samsung Smart Home 69
Smart Grid 70
LCD 71
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LIMITED WARRANTY (U.S.A.) 72
SAMSUNG REFRIGERATOR 72
Warranty Information (CANADA) 75
If your refrigerator needs service 75
Limited Warranty for Original Purchaser 75
Obligation to the Original Owner 76
Exclusions of the Warranty 76
Open Source Announcement 77
Safety information
- Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or those who lack experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
- Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual.
- If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
- R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator. If this product contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
- It is hazardous for anyone other than an Authorized Service Person to service this appliance.
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses the following safety symbols.

WARNING
Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.

CAUTION
Hazards or unsafe practices that may result in severe personal injury and/or property damage.

NOTE
Useful information that helps users understand or benefit from the refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
State of California Proposition 65 Warning (US only)
WARNING : This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
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Critical installation warnings
WARNING
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Do not install the refrigerator in a damp location or place where it may come in contact with water.
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Deteriorated insulation on electrical parts may cause an electric shock or fire.
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Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
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Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator's rating plate.
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This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard.
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If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of fire.
- Do not use a power cord that has cracks or abrasion damage along its length or at either end.
- Do not bend the power cord excessively or place heavy objects on it.
- Do not pull or excessively bend the power cord.
- Do not twist or tie the power cord.
- Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
- When moving the refrigerator, be careful not to roll over or damage the power cord.
- This may result in an electric shock or fire.
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Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
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Damage to the cord may cause a short-circuit, fire, and/or electric shock.
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Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Do not install this appliance near a heater or flammable material.
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Do not install this appliance in a location where gas may leak.
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This may result in an electric shock or fire.
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This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.
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Connect the power plug in the proper position with the cord hanging down.
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If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock.


Safety information
- Make sure that the power plug is not crushed or damaged by the back of the refrigerator.
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Keep the packing materials out of reach of children.
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There is a risk of death from suffocation if a child puts the packing materials on his or her head.
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The appliance must be positioned so that the plug is accessible after installation.
- Failing to do so may result in an electric shock or fire due to electric leakage.
- Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or to water (rain drops).
- Deteriorated insulation on electrical parts may cause an electric shock or fire.
- If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center.
- Otherwise there is a risk of fire.
- Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, fire, problems with the product, or injury.
- You need to remove all the protective plastic film before you initially plug the product in.
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Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips.
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There is risk of death by suffocation if a child swallows a snap ring or water tube clip. Keep the snap rings and water tube clips out of children's reach.
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The refrigerator must be safely grounded.
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Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.
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Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.
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You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator.
- This may result in an electric shock, fire, explosion, or problems with the product.
- Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a grounding adapter is used, make sure the receptacle box is fully grounded.
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- Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or fire.
- If the power cord is damaged, have it replaced immediately by the manufacturer or one of its service agents.
-
Only a qualified technician or service company should be allowed to change the fuse in the refrigerator.
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Failing to do so may result in an electric shock or personal injury.
Installation cautions
CAUTION
- Allow sufficient space around the refrigerator and install it on a flat surface.
- Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.
- After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
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We strongly recommend you have a qualified technician or service company install the refrigerator.
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Failing to do so may result in an electric shock, fire, explosion, problems with the product, or injury.
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Overloading one door may make the refrigerator fall, causing physical injury.
Critical usage warnings
WARNING
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Do not insert the power plug into a wall socket with wet hands.
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This may result in an electric shock.
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Do not store articles on the top of the appliance.
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When you open or close the door, the articles may fall and cause personal injury and/or material damage.
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Do not insert hands, feet or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.
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This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.

Safety information
-
Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
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This may cause frostbite.
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Do not put a container filled with water on the refrigerator.
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If spilled, there is a risk of fire or electric shock.
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Do not keep volatile or flammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator.
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This refrigerator is for storing food only.
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This may result in fire or explosion.
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Children should be supervised to ensure that they do not play with the appliance.
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Keep fingers out of "pinch point" areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
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Do not let children hang on the door or door bins. A serious injury may occur.
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Do not let children go inside the refrigerator. They could become trapped.
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Do not insert your hands into the area under the appliance.
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Any sharp edges may cause personal injury.
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Do not store pharmaceutical products, scientific materials, or temperature sensitive products in the refrigerator.
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Products that require strict temperature controls must not be stored in the refrigerator.
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Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer.
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If you smell smoke, pull out the power plug immediately, and then contact your Samsung Electronics service center.
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If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center.
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Otherwise there is a risk of fire.
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Do not let children step on a drawer.
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The drawer may break and cause them to slip.
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Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter the refrigerator.
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Do not allow babies or children go into a drawer.
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It can cause death from suffocation by entrapment or personal injury.
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Do not overfill the refrigerator with food.
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When you open the door, an item may fall out and cause personal injury or material damage.
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Do not spray volatile material such as insecticide onto the surface of the appliance.
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As well as being harmful to humans, it may also result in an electric shock, fire, or problems with the product.
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- Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
- It may cause a personal injury or material damage.
- Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
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Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator to remove bad odors.
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This may result in an electric shock or fire.
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Fill the water tank, ice tray, and water cubes with potable water only (tap water, mineral water, or purified water).
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Do not fill the tank with tea, juice, or a sports drink. They can damage the refrigerator.
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Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance.
-
If spilled, there is a risk of fire or electric shock.
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Do not use mechanical devices or any other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not damage the refrigerant circuit.
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Never stare directly at the UV LED lamp for long periods of time.
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This may result in eye strain due to the ultraviolet rays.
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Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not work.
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The glass shelf could fall and cause personal injury.
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Keep fingers out of "pinch point" areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
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If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room in which the appliance is standing for several minutes.
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Do not touch the appliance or power cord.
- Do not use a ventilating fan.
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A spark may result in an explosion or fire.
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Use only the LED Lamps provided by the manufacturer or its service agents.
- Bottles should be stored tightly together so that they do not fall over or out.
- This product is intended only for the storage of food in a domestic environment.
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Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
-
This can cause a personal injury or material damage.
Safety information
-
Do not attempt to repair, disassemble, or modify the refrigerator yourself.
-
Unauthorized modifications can cause safety problems. To reverse an unauthorized modification, we will charge the full cost of parts and labor.
-
Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
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If your refrigerator needs to be repaired or reinstalled, contact your nearest service center.
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Failing to do so may result in an electric shock, fire, problems with the product, or injury.
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If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center.
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If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
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Failing to do so may result in an electric or fire hazards.
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Pull the power plug out of the socket before changing the interior lamps of the refrigerator.
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Otherwise, there is a risk of electric shock.
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If you experience difficulty changing a non-LED light, contact a Samsung service center.
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If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.
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Contact a Samsung service center.
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Plug the power plug into the wall socket firmly.
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Do not use a damaged power plug, damaged power cord, or loose wall socket.
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This may result in an electric shock or fire.
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Usage cautions
CAUTION
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Do not re-freeze frozen foods that have thawed completely. Do not place carbonated or fizzy drinks in the freezer compartment. Do not put bottles or glass containers in the freezer.
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When the contents freeze, the glass may break and cause personal injury.
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Use only the ice maker provided with the refrigerator.
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To get the best performance from the product:
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Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the refrigerator.
- Do not put glass bottles or carbonated beverages into the freezer. They can freeze and break. Broken beverage containers can cause injury.
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Please observe maximum storage times and expiration dates of frozen goods.
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Do not put glass containers or bottles or carbonated beverages into the freezer.
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The container may freeze and break, and this may result in injury.
Service Warranty and Modification.
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Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications.
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Do not block the air vents inside the refrigerator.
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If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. If a cooling period lasts too long, the water filter may break and cause water leakage.
-
If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in.
- If large amounts of water enter the refrigerator, pull out the power plug and contact a Samsung service center.
-
Do not strike or apply excessive force to any glass surface.
-
Broken glass may result in a personal injury and/or property damage.
-
Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).
- Do not fill the tank with tea, juice, or a sports drink. They can damage the refrigerator.
- If the refrigerator is flooded, shut off the power to the refrigerator and contact your nearest Samsung service center.
- There is a risk of electric shock or fire.
Safety information
-
Do not keep vegetable oil in your refrigerator's door bins. The oil can solidify, making it foul-tasting and difficult to use. In addition, the open container can leak and the leaked oil can cause the door bin to crack. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry.
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Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
Cleaning cautions
CAUTION
- Do not spray water directly on the inside or outside the refrigerator.
- There is a risk of fire or electric shock.
- Do not use a hair dryer to dry the inside of the refrigerator.
-
Do not place a lighted candle in the refrigerator to remove bad odors.
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This may result in an electric shock or fire.
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Do not spray cleaning products directly on the display.
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Printed letters on the display may come off.
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If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest service center.
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Failing to do so may result in an electric shock or fire.
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Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug.
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Otherwise, there is a risk of fire or electric shock.
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Do not clean the appliance by spraying water directly onto it.
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Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.
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They may damage the surface of the appliance and may cause a fire.
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Never put fingers or any objects into the dispenser outlet.
-
This can cause a personal injury or material damage.
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Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in an electric shock or fire.
- Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator.
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Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets.
-
These can scratch or damage the material.
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- Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping.
Critical disposal warnings
WARNING
DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer:
- Take off the doors and door latch.
- Leave the shelves in place so that children cannot easily climb inside.
-
Children trapped inside a refrigerator can hurt themselves or suffocate to death.
-
Please dispose of the packaging material from this product in an environmentally friendly manner.
- Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
- R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator. If this refrigerator contains flammable gas (Refrigerant R-600a), contact your local authority in regard to the safe disposal of this product.
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When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance.
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If trapped inside, the child could be injured or suffocate to death.
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Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.
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Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
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If a child places a bag over his or her head, the child could suffocate.
Safety information
1. Regulatory Notice
1.1 FCC Notice
FCC CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Contains Transmitter Module FCC ID: A3LWIDT30Q, A3LWIBT30D
This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that cause undesired operation.
For products available in the US and Canadian markets, only channels 1 11 are available. You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment to an outlet that is on a different circuit than the receiver.
- Consult the dealer or an experienced radio/TV technician for help.
na
ipment and receiver
is on a different circuit than the receiver.
io/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it's antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
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radiate radio frequency energy and, if not constructions, may cause harmful interference is no guarantee that interference will not occur. It does cause harmful interference to radio oramed by turning the equipment off and on, the interference by one or more of the following
1.2 IC Notice
Contains Transmitter Module IC: 649E-WIDT30Q, 649E-WIBT30D
The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
For products available in the US and Canadian markets, only channels 1 11 are available. You cannot select other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it's antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
SAVE THESE INSTRUCTIONS
Installation
Follow these instructions carefully to prevent accidents and to ensure the proper installation of this refrigerator.
WARNING
- Use the refrigerator only for its intended purpose as described in this manual.
- Any servicing must be performed by a qualified technician.
- Dispose of the product packaging material in compliance with the local regulations.
- To prevent electric shock, unplug the power cord before servicing.
Your refrigerator at a glance
NOTE
The images of parts in this manual and the actual provided component parts of the refrigerator may differ, depending on the model and your country.

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01 Auto Ice Maker
02 EZ Fresh Vegetable & Fruit Drawers
03 Fridge Multi-Purpose Guard
04 Easy Slide-Shelf
05 Dry Food and Meat Storage Drawers
06 Freezer door Bins
07 Quick Space Shelf
08 Water filter
09 Wine Rack
- applicable models only
NOTE
- For energy efficiency, keep all shelves, drawers, and baskets in their original positions.
- When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door.
- If the vertical hinged section is reversed, put it back into the correct position, and then close the door.
- Moisture may form at times on the vertical hinged section.
If you close a door by force, the other door may open. - When the door opens, the interlock switch automatically disables the auger motor of the ice maker for safety reasons.
- If the internal or external LED lamp is out of order, contact a local Samsung service center.
Installation
Door bins
Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly.
The number of door bins provided may differ with the model.

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Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 27 for the installation instructions.
Tools required (not provided)



Phillips screwdriver Flat-heat screwdriver Socket wrench (10 mm)



Pliers Allen wrench (4 mm) Allen wrench (5 mm)
Detaching the fridge doors

- With the door closed, use a Phillips screwdriver to remove the screws (x3) from the top cover. Pull up and remove the top cover with the connectors.
Installation



- Disconnect the two wire connectors on the left door. The position of the connectors differs with the model.
CAUTION
- Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury.
Make sure the refrigerator is off before disconnecting the connectors. - Disconnect the water tube from the coupler on the left door as shown.
- Gently draw up the clamp in several steps. To prevent finger injuries, do not apply a sudden force to the clamp.
- Pull up the clamp to remove.
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- Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.
- Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury.
- Lay the door down on a flat surface.
- Repeat the steps above for the other door, except for Step 3. There is no water tube on the right side door.
Installation
Detaching the freezer doors
CAUTION
- Be sure to remove the fridge doors before removing the freezer doors.
- Use caution when disconnecting the bottom connectors.

- With the freezer door open, use a Phillips screwdriver to remove the screw holding the cover (A) of the adjustable leg.

- Disconnect the wire connectors.

- Locate the hinge shaft. While holding the door with one hand, use a flat-head screwdriver or wrench to press the shaft down. Make sure to hold the door to prevent the door from falling.
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To prevent contact with the middle hinge, slightly tilt the door to the front, and then lift it up to remove.
-
Repeat the steps above for the other door.
Re-attaching the freezer doors
CAUTION
- Before re-attaching the doors, make sure all the electrical connectors are properly connected.
- The freezer doors must be re-attached before the fridge doors.
- Be careful not to damage or step on the wires during this process.

- Insert the freezer door into the bottom hinge while pushing the freezer door in the direction of the arrow.
CAUTION
- Be careful not to damage or step on the wires during this process.
Installation




- While pressing the hinge shaft down, position the door so that the hinge shaft is below the shaft hole in the middle hinge. Release the hinge shaft so that it enters the shaft hole.
- With the door open, connect the bottom connectors in the direction of the arrows.
- Attach the levelling foot cover using a Phillips screwdriver. Be careful not to damage or step on the connectors.
- Repeat the steps above for the other door.
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Re-attaching the fridge doors




- While holding the door open by more than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door.
- Put the top hinge into position on the top of the refrigerator, and then insert the hinge shaft into the top hole of the door. Make sure the wires from the door pass through the hole in the hinge shaft.
- Insert the clamp in the direction of the arrow.
- Push back the clamp as shown.
Installation


- Connect the wire connectors.
CAUTION
- Make sure the wire connectors are connected properly. Otherwise, the display will not operate.
- Connect the water tube.
CAUTION
- To prevent water leaks, make sure the red clips tighten the coupler properly.
-
Keep the clips out of children's reach.
-
Repeat the above steps for the other door, except for Step 6. The right door does not have a water tube.
- Attach the top cover with the front side first, and then press down on its back to get it into position. Then, tighten the screws (x3).
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Step-by-step installation
STEP 1 Select a site
The site must:
- Have a solid level surface without carpeting or flooring that may obstruct ventilation
- Be out of direct sunlight
- Have adequate room for opening and closing the door
- Be away from any heat source
- Provide room for maintenance and servicing
- Have a temperature range between 50^ F( 10^ C) and 110^ F( 43^ C)
Clearance
See the pictures and table below and on the next page for installation space requirements.

| Model RF2 | 2K* RF28K* | |
| Depth "A" | 287/8"(733 mm) | 341/4"(871 mm) |
| Width "B" | 353/4"(908 mm) | 353/4"(908 mm) |
| Height "C" | 703/4"(1797 mm) | 703/4"(1797 mm) |
| Overall Height "D" | 717/8"(1825 mm) | 717/8"(1825 mm) |
Installation

| RF22K* RF28K* | ||
| 01 2" (50 mm) 2" (50 mm) | ||
| 02 1° 25° | ||
| 03 | 59 5/8"(1515 mm) | 59 5/8"(1515 mm) |
| 04 | 11 7/8"(303 mm) | 11 7/8"(303 mm) |
| 05 1" 2" (305 mm) 12" (305 mm) | ||
| 06 | 35 3/4"(908 mm) | 35 3/4"(908 mm) |
| 07 2" 4" (610 mm) | 29 3/8"(748 mm) | |
| 08 2" 3/4" (70 mm) 2 | 3/4" (70 mm) | |
| 09 1" 3/4" (43 mm) 1 | 3/4" (43 mm) | |
| 10 | 42 5/8"(1083 mm) | 48 1/8"(1221 mm) |
NOTE
The measurements of your refrigerator may differ from those listed above, depending on the measuring method.
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STEP 2 Flooring

- The surface of the installation location must support a fully loaded refrigerator.
- To protect the floor, put a large piece of cardboard under each leg of the refrigerator when you move it for installation.
- To protect the floor once the refrigerator is in its final position, do not move it unless necessary. If you have to move it, place thick paper or cloth such as an old carpet, along the movement path.
NOTE
If the refrigerator cannot pass through entrance to your home or kitchen due to its size, see Door removal for entrance on page 19.
Installation
STEP 3 Adjust the levelling feet
CAUTION
- When installed, the refrigerator must be level on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury.
- Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
- For safety reasons, adjust the front side a little higher than the rear side.
You can level the refrigerator using the front legs. The front legs have a special screw (leveller) for levelling purposes. Use a flat-head screwdriver for levelling.

- To adjust the height of the left side: Insert a flat-head screwdriver into the leveller of the left side front leg. Turn the leveller clockwise to raise, or turn it counter clockwise to lower.
- To adjust the height of the right side: Insert a flat-head screwdriver into the leveller of the right side front leg. Turn the leveller clockwise to raise, or turn it counter clockwise to lower.
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STEP 4 Adjust the door height as well as the door gap

Snap ring
The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
To adjust the height of a door

- Check the height difference between the doors, and then raise and hold the lower door.

- Insert a suitable-sized snap ring (A) between the door and the hinge as shown.
CAUTION
- Insert only one snap ring for this purpose. If you insert two or more snap rings, the rings may slip out or make a rubbing noise.
- Keep the snap rings out of children's reach, and keep them for future use.
- Do not raise the door too much. The door can contact and damage the top cover.

Installation
To correct the door gap

Door gaps can be corrected using the gap bolt on the top right corner of the refrigerator.

- With the door closed, use a Phillips screwdriver to remove 6 screws on the top cover with the wire connectors.

-
Use a 4 mm Allen wrench (not provided) to correct the door gap between two doors.
-
To widen the gap, turn the gap bolt clockwise.
-
To narrow the gap, turn the gap bolt counterclockwise.
-
When done, reinsert the top cover.
CAUTION
The electrical connectors must be left intact during this process. Use caution so you don't tangle the connector wires or peel off the coating.
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STEP 5 Connect the water dispenser line
A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
The water line also connects to the ice maker. For the ice maker to operate properly, a water pressure of 20-125 psi is required.
If the refrigerator is installed in an area with low water pressure (below 20 psi), you can install a booster pump to compensate for the low pressure.
After you have connected the water line, make sure the water storage tank inside the refrigerator is properly filled. To do this, press the water dispenser lever until the water runs from the water outlet.
NOTE
- Water line installation kits are available at extra cost from your retailer. We recommend using a water line installation kit that contains copper tubing and a 6 mm (1/4") compression nut.
- Use the new hose-sets supplied with the appliance only. Do not re-use an old hose set.


- Shut off the main water source.
- Insert the pipe clamp (B) and the shut off valve (C) into the cold water line (A).
- Connect the water line installation kit (A) to the shut off valve (B).
Installation
Connect the water supply line to the refrigerator
There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store.
| Copper Tubing | ·1/4" copper tubing ·1/4" compression nut (1 pc) ·Ferrule (2 pc) |
| Plastic Tubing | ·1/4" plastic tubing → Molded end (Bulb) ·1/4" compression nut (1pc) |


A. Refrigerator
B. Household water supply line
C. Water Line: must be kept straight.
01 Compression Nut (1 / 4^ ) (Assembled)
02 Ferrule (Not supplied)
03 Copper tubing (Not supplied)
04 Plastic Tubing (Assembled)
05 Compression Fitting (Assembled)
06 Molded end (Bulb)
07 Compression nut (B) (1/4) (Not supplied)
08 Plastic Tubing (A) (Not supplied)

NOTE
If you have to relocate the refrigerator after connecting the water line (C), make sure the joined section of the water line must be straight.
-
Connect the household water line to the assembled compression fitting.
-
If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
- If you are using plastic tubing (A), insert the molded end (Bulb) of the plastic tubing (A) into the compression fitting.
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CAUTION
If you use plastic tubing, (A) do not use it without the molded end (Bulb).
- Tighten the compression nut (B) onto the compression fitting. Do not over-tighten the compression nut (B).
- Turn the water on and check for any leakage. If you find water drops or leakage in the connection areas, turn off the main water supply. Check the connections and, if necessary, tighten.
- Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) To flush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it, and then repeat.
- After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that period of time, throw out the first 1 or 2 buckets of ice the ice maker makes to ensure all impurities have been removed from the water line.
NOTE
Only connect the water line to a potable water source.
- If you have to repair or disassemble the water line, cut off 1/4 of the plastic tubing to make sure you get a snug, leak-free connection.
- You can test the water line quickly using a paper cup. Under normal conditions, the water dispenser can fill a 5 3/4 oz. (170 cc) cup in about 10 seconds.
STEP 6 Initial settings
After you complete the following steps, the refrigerator should be fully functional.
- Plug the power cord into the wall socket to turn the refrigerator on.
- Open the door, and check if the interior light lights up.
- Set the temperature to the coldest setting, and then wait for about an hour. Then, the freezer will be slightly chilled, and the motor should be running smoothly.
- Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready to use.
STEP 7 Final check
When installation is complete, confirm that:
- The refrigerator is plugged into an electrical outlet and grounded properly.
- The refrigerator is installed on a flat, level surface with appropriate clearance between it and any walls or cabinets.
- The refrigerator is level and is sitting firmly on the floor.
- The door opens and closes freely, and the interior light turns on automatically when you open the door.
Operations
User interface
NOTE
- For detailed information about the refrigerator's functions, and apps, see the on-screen user manual available on the LCD display of your refrigerator.
- The content of apps and widgets, or their design is subject to change. Support for apps and widgets may be discontinued without notice, depending on the content provider's policy.
- Underage transactions with the services must be supervised by adults.
The PANDORA apps are only available in the United States.

01 Home screen
02 Task bar
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01 Home screen
| 01 Apps & Widgets | ·Tap a desired app or widget to launch it. ·Tap and hold an app or widget to enter Edit mode. A grid appears. In Edit mode, you can drag and drop an app or widget to a new position on the grid. When you move the app or widget to a new grid location, the location turns blue if it is available. If it is not available, it turns red. |
| 02 Status bar | ·Bluetooth (®): Indicates Bluetooth connection status. ·USB (®) Indicates USB connection status. ●NOTE The refrigerator supports USB memory that is formatted in FAT32 or exFAT file system. NTFS is not supported. Be sure to convert NTFS to FAT32 or exFAT before use. ·Network (®): Indicates network connection status in 5 levels (Off, 1-4). |
Operations
02 Task bar

| 01 Microphone | Tap to turn on or off the voice recognition function. The microphone icon turns red when it is turned off. |
| 02 Menu | Tap to display the menus available. |
| 03 Home | • Tap to open the Home screen. • Tap and hold to open the Task Manager. See the Task Manager section for details. |
| 04 Return | Tap to return to the previous screen. |
| 05 Notification | Tap to display the Quick Panel. |
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Fridge Manager
To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget.

- On the Fridge Manager widget, the current fridge and freezer temperatures as well as active special functions are displayed.
- For detailed settings, tap the widget to open the Fridge Manager.
Operations

The Fridge Manager is a graphical representation of your refrigerator. The top half represents the refrigerator compartment, the bottom left the freezer compartment, and the bottom right the FlexZone. The temperature or mode settings for each are displayed over each section.
Fridge Manager At a Glance
01 Temperature
Change the set temperature in the fridge, freezer, and FlexZone. You can also turn on and turn off the refrigerator's Power Cool function and the freezer's Power Freeze function.
- Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for several hours and then returns to the previous temperature.
- To freeze large amounts of food, activate Power Freeze for at least 20 hours before putting food in the freezer.

NOTE
Using Power Freeze increases power consumption. Make sure you turn it off to return to the previous temperature if you do not intend to use it.
02 Special Features
View a short explanation of some of the refrigerator's special features.
03 Fridge Settings
Change many of the fridge's settings including settings for ice making, the door alarm, and the temperature units (°F or °C). See the next page for details.
04 External Conditions
Displays the external (ambient) temperature and humidity.

NOTE
The displayed conditions may differ from the actual temperature and humidity.
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NOTE
Also displayed is the Ice Off (ice making off) indicator at the top, center. When the indicator displays Ice Off, the refrigerator's ice maker is turned off.
| Ice Making | Turns the icemaker on and off. Tap and drag the button to turn on or off. Note that if the ice bucket is full of ice, the refrigerator does not start making ice at the press of this button (turning the Ice Maker on), but displays the Ice Making Off indicator on the main screen. |
| Dispenser Lock | Turns the ice and water dispensers on and off. Tap and drag the button to turn on or off. |
| Door Alarm | The door alarm sounds if you leave the door open. Tap and drag the button to turn on or off. |
| Temp. Unit | Switch the temperature scale between Celsius and Fahrenheit. Touch °F or °C to change the scale. |
| Water Filter | Provides a water filter replacement tutorial and lets you reset the water filter replacement indicator. Tap to open. NOTE After installing the water filter for the first time, tap Water Filter, and then tap RESET. Tapping RESET initializes the time remaining until the water filter needs to be replaced. |
| Self Check | Self Check is a self diagnoses function. Tap to open. Tap START to run. |
| Demand Response | Works with the Smart Grid energy saving manager. Tap to open. Tap and drag the button to turn on or off. See the Smart Grid section in this manual for more information. |
| Cooling Off | Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop floor. In Cooling Off mode, the refrigerator's fan motor and lights work normally, but the compressors do not run, and the refrigerator and freezer do not get cold. If Cooling Off is turned on, all cooling controls will turn to OFF on the Fridge Manager. Tap and drag the button to turn on or off. |
Operations
Settings
| Display | • You can adjust the screen brightness, screen automatic wake-up, and screen saver including the theme and duration. |
| Volume | • Adjust the volume, and turn on or off the key tone and keyboard feedback. |
| Wi-Fi | • Turn on or off a Wi-Fi connection. The current Wi-Fi network is listed first in the access point (AP) list. • To add an AP, press Menu on the task bar, and then add the AP with Wi-Fi turned on. |
| Bluetooth | • Up to 4 recently paired Bluetooth devices are listed. • To add a new device, first unpair a paired device from the device list. • Available devices are Bluetooth-enabled headsets, headphones, and speakers. |
| Date and Time | • Make sure the Automatic Time Update function is on with a proper Wi-Fi network connection. Open the fridge door and locate the display reset button on the inner side of the door. Press the button and press again to reset the display. Then, the date and time will be synced from the time server. • You can change the time zone through the Time Zone menu. |
| Language | • Select a preferred language. Available languages depend on the sales region. |
| Learn more about Family Hub | • Tap Learn more about Family Hub to open the demo mode app. This app will walk you through a wide variety of Family Hub menus and functionality by separating them into 3 categories: Family Communication, Food Management, and Entertainment. |
| Online Manual | • The online manual will walk you through various menus and apps that the refrigerator provides directly on the display. |
| About Device | • Make sure the Software Update function is on with a proper Wi-Fi network connection. • When updates are available, the UPDATE button becomes active. When updates are complete, the refrigerator restarts automatically. • Legal information displays the Open Source License Agreement. Tap the list item to open the Open Source Announcement. |
| Easy Connection | • Easy Connection can be used with Samsung Smartphone apps, and allows you to connect your device to the same home Wi-Fi network that your smartphone is connected to. |
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| Device Authentication | ·Device Authentication can be used with Samsung Smart TV apps where the privacy information on the refrigerator can be shared to the TV. ·Availability of this function depends on the device model. |
| Factory Data Reset | ·Tap Reset to restart the refrigerator in Factory Data Reset mode. All user data will be removed permanently. Data to be removed includes account information, memos, photos, and user settings. ▲CAUTION Once factory reset is complete, no user data can be recovered. |
Display reset (applicable models only)
If the display is not working correctly, try resetting the display. This may resolve the problem.


- Open the right-side fridge door and locate the switch cover on the top right corner of the door.
- Push up the cover to reveal the power switch.
- Turn the switch off, and then turn it on again.
- Reinsert the switch cover to the end until you hear a clicking sound.

Operations
Samsung Smart Home
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for "Samsung Smart Home". Download and install the Samsung Smart Home app provided by Samsung Electronics to your smart device.
NOTE
- The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 7.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
- For improved performance, the Samsung Smart Home app is subject to change without notice or discontinued support according to the manufacturer's policy.
- Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or non-standard Wi-Fi authentication protocols are not supported.
- Wireless networks may be affected by the surrounding wireless communication environment.
- If your Internet service provider has registered the MAC address of your PC or modem for identification, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.
- The firewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.
- To configure the wireless access point (AP) settings, see the user manual of the AP.
Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.) - Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.
Samsung account
You are required to register your Samsung account to use the app. If you don't have a Samsung account, follow the app's onscreen instructions to create a free Samsung account.
Getting started
- Run the Samsung Smart Home app and log in with your Samsung account. iPhone users are required to provide the login information each time they access the app.
- Select Devices > the + (plus) icon, and then tap Refrigerator.
- Follow the onscreen instructions to provide the necessary information about the router, and then tap Next.
- On the display of the refrigerator, access Settings, and then select Easy Connection.
- When device registration is complete, the refrigerator icon will appear on the Samsung Smart Home app.
- Tap the refrigerator icon to open the refrigerator page.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
- Tap the refrigerator icon in the Samsung Smart Home to open the Refrigerator page.
- Check the operation status or notifications related to your refrigerator, and then change options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
Operations
Key App features
Register Samsung Smart Home appliances to the Samsung Smart Home server for remote access.
App menu overview
NOTE
For improved performance and design, the content of the Samsung Smart Home App is subject to change without notice.

- Tap Refrigerator to open the settings page of the refrigerator.
- Swipe to move to the next page.
| Chat control | You can control your Samsung Smart Home appliances remotely and check the operating status. |
| Home view (applicable models only) | By using the built-in camera of a Samsung Smart Home appliance, you can monitor your kitchen. This is available only with applicable models. |
| Customer service | Lets you download the user manual and provides contact information for customer support. |
| Settings | You can check the connected device as well as the software information (version and open-source licenses), and add devices or select a country. You can simulate the operation of the current device for demonstration purposes. |
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| View Inside | View Inside displays the inner view of the refrigerator by taking a picture of it or receiving the food list created by the user. |
| Shopping List Shopping | List displays a shopping list created by the user. |
| Photo Album | You can send photos in the refrigerator's Photo Album to your smartphone, or vice versa. |
| White Board | Create a new white board memo using the refrigerator's White Board and send to your smartphone, or vice versa. |
Operations
Refrigerator settings

A:Disabled(black)
B:Enabled (blue)
| Fridge | 01 Displays the currently set fridge temperature. 02 You can turn on or turn off Power Cool and check the current settings. The Power Cool function lowers the fridge temperature and speeds up the cooling process. In the Power Cool mode, the fridge runs at full power for several hours and then returns to normal operation and the previous temperature setting. |
| Freezer | 03 Displays the currently set freezer temperature. 04 You can turn on or turn off Power Freeze and check the current settings. Power Freeze lowers the freezer temperature and speeds up the freezing process. In Power Freeze mode, the freezer runs at full power for several hours and then returns to normal operation and the previous temperature setting. |
| FlexZone™ | 05 Displays the current mode setting. |
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Ice Maker
06 You can turn on or turn off the Ice Maker and check the current settings as well as the ice making status.

Self Check
Are you worried if the home appliance that is expected to operate for long just breaks down? From now on, you don't need to contact the service personnel or look up the user manual each time you encounter a problem.
The smart home electronics performs self-diagnosis to find out the cause of trouble, and informs you how to take a counter action on your smart phone. How about checking it now?
Start Now
Freezer Temperature Sensor Check out the freezer temperature sensor. It is correct working but when delay for a long time, there may be problems with stored food.
Service Center Dialing

Energy Monitor
Day
Week
Month
< Nov 2015
Kyy

Aug

Sep 0

Oct Nov
Settings
07 On the Settings screen, you can monitor the energy usage status of your refrigerator in a preferred format. Supported formats are daily, weekly, or monthly cumulative energy consumption reports covering a maximum of the last 180 days.
About Device
08 Displays the product information including the current software version, tutorial, Self Check function, and Help Desk function. Lets you download the user manual and provides contact information for customer support.
Self Check
By accessing Self Check, you can view the diagnostic test results for your refrigerator. If the refrigerator detects an issue, it displays detailed information about the issue that can be used by customer service.
Operations
SMART GRID Function (Demand Response)
When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest.
NOTE
- You can deactivate the SMART GRID (Demand Response) function at any time using the Override On/Off function.
- To use the SMART GRID (Demand Response) function, you need a separate contract with your electric utility company.
In addition, to use the Smart Grid (Demand Response) function, you must register for the service with your electric company. The company must have an EMS (Energy Management System) that supports SEP (Smart Energy profile).
Using the SMART GRID (Demand Response) Function
This feature monitors energy prices and demand information from your utility company and sends notifications to the refrigerator to run high energy consuming tasks during off-peak times when electricity costs and demand are lower.
If the refrigerator receives a control signal from the utility company, the refrigerator will display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power consumption according to the level.
Exception condition: The DAL and TALR control signals from a utility company work as long as product performance is maintained.
If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the refrigerator will operate in Delay Appliance Load or Temporary Appliance Load Reduction mode.
-
Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period. This function controls functions that consume a lot of energy such as adjusting the Cooling system, running the defrost cycle, and making ice.
-
DAL mode is automatically deactivated after it lasts for the amount of time stipulated by the DAL signal (max. 4.5 hours) or when the Override function is turned on.
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-
Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice.
-
TALR (L4) mode is automatically deactivated after it lasts for the received duration (max. 15 minutes), or when the Override function is turned on. The mode is immediately deactivated and the refrigerator returns to the normal state when the door is opened or closed, or the dispenser is used.
To check the MAC address
- Tap the Settings icon on the Home screen.
- Scroll down to and open About Device.
- The screen displays (among others) the Wi-Fi MAC address.
Override Mode
When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can activate OVERRIDE mode.
When you activate OVERRIDE mode, the refrigerator ignores the SMART GRID (Demand Response) signal and is not controlled by the utility company.
Activating and deactivating Override mode
- Tap the Fridge Manage icon.
- On the bottom of the Fridge Manager screen, tap the Fridge Settings icon.
- Tap Demand Response.
- Slide the DAL/TALR override button to the ON or OFF position.
NOTE
- Alternatively, you can activate or deactivate OVERRIDE mode using the Samsung Smart Home app and the Energy Management function. See the next page.


Operations
Using the Energy Management Function
The Energy Management function enables you to control and monitor your Energy Management refrigerator using the Smart Home app for your convenience.
NOTE
-
To use the Energy Management refrigerator functions, you have to install the corresponding app first.
-
Operational Status
-
You can check the DR and Override status.
-
Energy Consumption Reporting
-
Shows the accumulated power consumption. Power consumption data is updated every 5 minutes.
NOTE
The energy consumption report may differ from the power consumption specifications of the product depending on the operating environment and the quantity and type of stored food.
-
Delay Defrost Capability
-
The Delay Defrost Capability function saves energy by delaying the defrost operation to a time specified by the user. You can configure the time and this function will save energy during the specified period in a 24 hour cycle. If the time is not set, the function works with the default time settings. The default time settings are below:
- 6 am to 10 am: November 1st to April 30th.
- 3 pm to 7 pm: May 1st to October 31st.
To change the time setting for the Delay Defrost Capability
You can change the time setting for the Delay Defrost Capability on the app.
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Provision for Open Access to the Connected Product Requirements
-
SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/)
-
Energy Consumption Reporting
-
Demand Response
-
Samsung OPEN API
-
Operational Status, User Settings & Messages
- ICE Maker Status: GET /devices/0/fridge/iceMaker
- Door Open Alarm: GET /devices/0/Door/openState
- DR Status: GET /devices/0/drlc
- Delay Defrost Capability
- Set Schedule of the Defrost Delay: POST /devices/0/fridge/defrostreservations
- Get Schedule of the Defrost Delay : GET /devices/O/fridge/defrostreservations
- Delete Schedule of the Defrost Delay: DELETE /devices/0/fridge/defrostreservations/
> - Defrost Delay On/OFF: PUT /devices/0/fridge
Operations
Special features
The refrigerator has many convenient features.
Water dispenser
With the water dispenser, you can dispense water without opening the fridge door.

The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. If you do not want to dispense ice, simply press the water lever (B).
With the Ice Maker enabled,
- Press to select an ice type.
- Put a water glass on the ice lever (A) and push it. Ice is dispensed from the dispenser.
- If you want water, put the glass on the water lever (B) and push it. Water is dispensed from the dispenser.
NOTE
- To get ice and water, push the ice lever (A) first for ice, then move your glass down and press the water lever (B) for water.
- If you push both levers at once, only the first pushed lever operates.
- To prevent spills, wait 1 second before removing the glass after dispensing.
- Make sure the glass is in line with the dispenser to prevent the dispensed water from spilling out.
- If you do not use the water dispenser for 2-3 days, the dispensed water may have an abnormal smell or taste. This is not a system failure. Discard the first 1-2 glasses of water.
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Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:
- Let the refrigerator run at least 24 hours without dispensing ice for optimal performance.
- Dispense the first 4 to 6 ice cubes into a glass.
- Wait another 8 hours and dispense another 4 to 6 ice cubes.
- Then, wait another 16 hours and dispense the first glass-full of ice.
NOTE
- If you consume all the ice at once, you must wait 8 hours before dispensing the first 4 to 6 cubes. This ensures that the ice bucket is filled with ice properly.
- Ice cubes generated rapidly may look white, which is normal.
Diagnosis

If ice does not dispense, first check the ice maker.
To check the ice maker
- Press Test on the side of the ice maker. You will hear a chime (ding-dong) when you press the button.
- You will hear another chime if the ice maker is operating properly.
CAUTION
- If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center.
- Do not press Test repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may jam.
- Do not put food in the ice bucket. The frozen food may damage the ice maker, especially when you open or close the door.
- When the refrigerator recovers power after a power failure, the ice bucket may contain a mix of melted and jammed ice cubes, which can prevent the ice maker from working properly. To prevent this, make sure to empty the ice bucket before using the refrigerator.
Operations
- Do not put fingers or any objects into the dispenser outlet or the ice maker. This can cause physical injury or property damage.
- When reinserting the ice maker tray, make sure that the tray is properly centered at the entrance. Otherwise, the tray can get stuck.
Ice Maker Off
To disable the icemaker, tap Fridge Manager > Fridge Settings > Ice Making on the Home screen, and then select Off. Make sure to empty the ice bucket.
Remaining ice cubes may clump together, making it difficult to remove them.
To remove the ice bucket

- Hold the bottom of the ice bucket with one hand and hold the side with the other hand.
- Gently lift it up and pull out.
- Remove the remaining ice cubes and put the ice bucket back into place.


If the ice bucket is not firmly inserted, turn the ice screw 90 degrees, and then try again.
NOTE
- Removal of the ice bucket does not affect the thermal and mechanical performance of the refrigerator.
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Water clouding
Water supplied to the refrigerator flows through a core alkaline filter. During this filtering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed. This is normal and the water will look clear after a few seconds.
Wine Rack
The refrigerator ships with the wine rack, which can be positioned in one of 3 positions: under the shelf, in the partition guide or on top of the sliding shelf of the FlexZone. Availability of the position depends on the model.
CAUTION
To remove or insert the wine rack, make sure that the wine rack is empty.
Under the shelf

In the partition guide

Insert the wine rack under the shelf of the fridge. Make sure to insert it to the end as marked in the figure.
Insert the wine rack in the partition guide of the FlexZone.
- Make sure the front of the wine rack fits in the partition guide on the inner left-hand side of the FlexZone.
- Set the temperature of the FlexZone to White Wine.
Operations


On the sliding shelf
Insert the wine rack on top of the sliding shelf of the FlexZone, normally below the partition guide.
- Set the temperature of the FlexZone to White Wine.
CAUTION
- Do not store wine bottles in the freezer. The bottles freeze and break, causing physical injury.
- Do not store wine bottles in two rows. The bottles may fall, causing physical injury.
- Do not store the wine bottles taller than 330mm in height. The bottles may break when you close the door, causing physical injury.
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Maintenance
Handling and care
Ice bucket
If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket.


- To remove the ice bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other hand.
- Empty the bucket.
- When done, put the bucket back into position. If the bucket does not fit in, turn the helix screw 90 degrees, and then try again.
CAUTION
- Do not apply excessive force to the bucket cover. The cover may break.
- Do not forcefully close the door. Water may spill over the ice maker.
- To prevent injury, make sure to clean up any ice or water that has fallen on the floor.
- To prevent accidents or injury, do not let children play with the water dispenser or the ice maker.
- Do not put your hand or an object into the ice chute. This may cause physical injury or product damage.
- Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
- Use only potable water that is connected to the water supply line.
NOTE
- The water pressure required for ice making is between 20 psi and 125 psi.
- Noise from the ice maker as it produces ice during the ice making process is normal.
While the door is open, neither the ice maker nor the water dispenser operates.
Maintenance
Tempered glass shelves (fridge)



- To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out.
- To insert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch.
CAUTION
The tempered glass shelves are heavy. Use caution when removing them.
- The shelf must be inserted correctly. Do not insert upside down.
Glass containers may scratch the surface of glass shelves.
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Door bins
The top door bin section has a marked line to ensure easy removal and proper reinsertion.

Lift up the door bin, and then pull out straight.
CAUTION
Do not allow children to play with the bins. Sharp-edged corners may cause injury.
Vegetable & fruit drawers (EZ fresh zone)

Gently lift up the front of the drawer and slide out.
We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins.
Maintenance
Vegetable shelf

- Slide out the left-side vegetable drawer.

- Slide in the right-side foldable shelf.

- While supporting the vegetable shelf with one hand, slide it out with the other hand.
NOTE
To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf.
To reinsert, follow the steps above in the reverse order.
Ice bucket
To remove the ice bucket, see the Maintenance section on page 59.
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Cleaning
Interior and exterior
WARNING
- Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning. They may damage the surface of the refrigerator or cause a fire.
- Do not spray water onto the refrigerator. This may cause electric shock.
- Do not put fingers or any objects into the dispenser outlet.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
To clean the refrigerator
- Unplug the power cord.
- Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator's interior and exterior.
- When done, use a dry cloth or paper towel to dry well.
- Plug in the power cord.
Inner-view camera


NOTE
Use a cotton swab or microfiber cloth to clean the camera on the left-side door of the fridge.
Maintenance
Replacement
Water filter

WARNING
- Do not use third-party water filters. Use only Samsung-provided or -approved filters.
- Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
The filter indicator (¶) turns red to let you know it is time to replace the water filter. Before replacing the filter, make sure the water supply line is shut off.

-
Open the filter cover.
-
Some models may not have the filter cover. In this case, skip this step.

- Turn the knob of the filter cartridge counter clockwise 90 degrees (1/4 turn). The filter cartridge unlocks.
-
Pull out to remove the cartridge.
-
If the water filter is severely contaminated, the cartridge may not be easy to remove. If that is the case, use force to remove the cartridge.
- To prevent water leaks from the filter opening, keep the cartridge straight while removing it.
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NOTE
To prevent overflow, empty and dry the water filter tray.
- Insert a new filter cartridge. Use only Samsung-provided or approved filters.
- Turn the cartridge knob clockwise to lock into place.
- On the Home screen, tap Fridge Manager > Fridge Settings > Water Filter, and then select RESET. The filter indicator turns off.
- When you are done replacing the filter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line.

NOTE
- A newly installed filter may cause the water dispenser to spurt water briefly. This is because air has entered the waterline.
- The replacement process may cause the water dispenser to drip for a short period of time. If it drips, simply wipe up any water on the floor with a dry towel.
Maintenance
Reverse osmosis water filtration system
The water pressure of the water supply system to a reverse osmosis water filtration system must be between 35 psi and 120 psi (241 kPa and 827 kPa).
The water pressure of the reverse osmosis water filtration system to the refrigerator's cold water line must be at least 40 psi (276 kPa). If the water pressure is below these specifications:
- Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
- Refill the water tank in the reverse osmosis system with water.
- If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new filter
To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web.
LED Lights
To replace the LED lights on the refrigerator, contact a local Samsung service center.
WARNING
The LED lights are not user-serviceable. Do not attempt to replace an LED light yourself. This can cause electric shock.
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Troubleshooting
If you encounter a problem with the refrigerator, first check the tables starting below, and then try the suggested actions.
General
| Symptom Action | |
| The refrigerator does not operate or cool. | ·Make sure the power cord is connected properly. ·Make sure the temperature control is set correctly. Try setting to a lower temperature. ·Make sure the refrigerator is not being exposed to direct sunlight and is not near a heat source. Failing to do so may affect the cooling performance. ·Make sure the refrigerator is far enough away from rear walls, side walls, or cabinets to allow proper ventilation. Failing to do so may affect the cooling performance. ·Too much food can block the internal ventilation of the refrigerator. To keep the refrigerator operating normally, do not put too much food inside. |
| Food in the fridge freezes. | ·Check if the temperature control is set to the lowest temperature. If so, change to a higher temperature. ·This can happen if the ambient room temperature is too low. Set the room temperature higher. ·Check if food containing a high proportion of water has been put in the coldest area of the fridge or near the cooling vent. If so, move the food to other shelves in the fridge. |
| You hear unusual noises or sounds. | ·Make sure the refrigerator is installed on a stable, flat surface. ·Make sure the refrigerator is far enough away from rear walls, side walls, and cabinets to allow proper ventilation. ·Make sure that there are no foreign objects (coins, keys, cutlery, etc.) inside or underneath the refrigerator. ·The refrigerator may produce a ticking sound from inside. This occurs when the various accessories contract or expand as the temperature inside changes. This is normal. |
Troubleshooting
| Symptom Action | |
| The front corners and sides become warm and form condensation. | ·To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure. ·Make sure the door is closed properly. Condensation may form if you leave the door open for an extended period of time. ·Condensation may form on the exterior surface of the refrigerator if humid air comes into contact with the cool surface of the refrigerator. |
| The ice maker does not make ice. | ·If you have used all the ice in the ice bucket, you must wait for 12 hours for the refrigerator to make more ice. ·Check if the Ice Off indicator is lit. If it is, activate the Ice Maker function so that the Ice Off indicator turns off. See Fridge Setting for details. ·Make sure the freezer is set below 32 °F (0 °C) (or 23 °F (-5 °C) in warm ambient air). ·Make sure the water line is properly connected and the shut-off valve is open. ·Check if the ice bucket contains ice clumps. If it does, empty the ice bucket and try again. |
| The water dispenser is not functioning. | ·Make sure the water line is properly connected and the shut-off valve is open. ·Make sure the water supply line tubing is not damaged such as crushed or kinked. ·Make sure the water filter is installed properly. |
| You hear a bubbling sound. | ·This is normal. The bubbling sound comes from refrigerant circulating through the refrigerator. |
| A bad smell comes from inside the refrigerator. | ·Check for any spoiled food. We recommend cleaning the refrigerator on a regular basis and removing any spoiled or suspect food items. ·Make sure strong smelling food is wrapped tightly or stored in air tight containers. |
| Frost forms on the interior walls. | ·Make sure the air vents are not blocked by food or any other objects so that the air can circulate freely. For efficient air circulation, it is recommended to arrange food items evenly. ·Make sure the door is closed properly. |
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Samsung Smart Home
| Symptom Action | |
| Could not find "Samsung Smart Home" in the app market. | ·The Samsung Smart Home app is available for smartphones that run Android 4.0 (ICS) or higher, or iOS 7.0 or higher. |
| The Samsung Smart Home app fails to operate. | ·The Samsung Smart Home app is available on applicable models only. ·The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. |
| The Samsung Smart Home app is installed but is not connected to my refrigerator. | ·You must log into your Samsung account to use the app. ·Make sure that your router is operating normally. ·If you have not connected your refrigerator to the Samsung Smart Home App after the app was installed, you must make connection using the device registration function of the app. |
| Could not log into the app. | ·You must log into your Samsung account to use the app. ·If you don't have a Samsung account, follow the app's onscreen instructions to create one. |
| An error message appears when I try to register my refrigerator. | ·Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again. |
| The Samsung Smart Home app is successfully connected to my refrigerator but does not run. | ·Exit and restart the Samsung Smart Home app or disconnect and reconnect the router. ·Unplug the power cord of the refrigerator, and then plug it in again after 1 minute. |
Troubleshooting
Smart Grid
| Symptom Action | |
| What Do I Need to use the Energy Management and Smart Grid functions? | To use the Smart Grid (Demand Response) and Energy Management functions on your refrigerator, you need the following: Devices ·A wireless access point (router) ·A Samsung Energy Management-supported refrigerator ·A smartphone Registration ·Connect your refrigerator to your home Wi-Fi network. ·Register for the EMS service with your electric company that has an EMS (Energy Management System) supporting SEP (Smart Energy profile). App ·Download the Samsung Smart Home app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. ·Install and run the Samsung Smart Home app on your smartphone. |
| Why isn't the Energy Management function working normally? | ·Make sure that your home router is operating normally with proper Internet service and connection. ·Make sure that the refrigerator is connected to the AP (router). Checkpoints ·Connect your smartphone to the router (AP, Access Point), and then check if you can browse the Internet on the smartphone. |
| Why isn't the Delay Defrost Capability working normally? | ·Make sure that your home router is operating normally with proper Internet service and connection. |
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LCD
| Symptom Action | |
| Cannot connect to my TV. | ·This refrigerator can connect only with Samsung Smart TV 6400 series or higher models released since 2015. Please check the model name of your TV first. ·Network connections may suffer temporarily. Turn your TV off, and then try again. |
| The inner view picture looks bulged. | ·The edges of the inner view may look bulged, which is attributed to the convex lens. ·The inner view may be incomplete due to the blind spots on the left and right corners or screened depending on the layout of food items. Make sure to place food items in the front center. |
| The displayed measurement on the Fridge Manager is not correct. | ·The displayed conditions may differ from the actual temperature and humidity. |
LIMITED WARRANTY (U.S.A.)
SAMSUNG REFRIGERATOR
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer's geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product's warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
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This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product's finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer's responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTY
IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
LIMITED WARRANTY (U.S.A.)
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG'S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
If your refrigerator needs service
Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly.
Limited Warranty for Original Purchaser
This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred to as SECA) against manufacturing defects in material or workmanship for the following periods:
Labor: 1 year (in-home)
Parts:1 year
Inverter Compressor : 10 years (Part only)
SECA further warrants that if this product fails to operate properly within the specified warranty period and the failure is due to improper workmanship or defective material, SECA will repair or replace the product at its option. In-home service is not available in all areas. Contact us to find out if in-home service is currently available in your area by using the contact information at the back of this warranty.
All warranty repairs or part replacements must be performed by a SECA Authorized Service Center. (To find the nearest SECA Service Center, call 1-800-SAMSUNG (7267864) or visit our web site at www.samsung.com/ca)
Warranty Information (CANADA)
Obligation to the Original Owner
The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are rendered. On all carry-in models, transportation to and from the Authorized Service Center is the responsibility of the customer.
Exclusions of the Warranty
This warranty does not cover damage due to accident, fire, flood, and/or other Acts of God, misuse, incorrect line voltage, improper installation, improper or unauthorized repairs, commercial use, or damage that occurs during shipping. Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty. This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in Canada.
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9
Canada
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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Open Source Announcement
The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com.
It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/F_HUB/seq/0 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information.

Memo


Memo



Scan this with your smartphone
Scan the QR code* or visit www.samsung.com/spsn to view our helpful How-to Videos and Live Shows
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.
| Country Contact Center Web Site | ||
| U.S.A | 1-800-SAMSUNG (726-7864)1-844-SAM-PAYS (726-7297) | www.samsung.com/us/support |
| CANADA | 1-800-SAMSUNG (726-7864)1-844-SAM-PAYS (726-7297) | www.samsung.com/ca/support (English)www.samsung.com/ca_fr/support (French) |
Refrigerador
Manual del usuario
1.1 Aviso de la FCC (Federal Communications Commission)
PRECAUCION de la FCC:
Are you worried if the home appliance that is expected to operate for long just breaks down? From now on, you don't need to contact the service personnel or look up the user manual each time you encounter a problem.
The smart home electronics performs self-diagnosis to find out the cause of trouble, and informs you how to take a counter action on your smart phone. How about checking it now?
Start Now

Self Check
中
Freezer Temperature Sensor Check out the freezer temperature sensor. It is correct working but when delay for a long time, there may be problems with stored food.
Service Center Dialing

Energy Monitor
Day
Week
Month
< Nov 2015
KWH

Aug

Sep

Oct Nov
Settings (Ajustes)
-
Samsung OPEN API
-
Operational Status, User Settings & Messages
- ICE Maker Status: GET /devices/O/fridge/iceMaker
- Door Open Alarm: GET /devices/0/Door/openState
- DR Status: GET /devices/0/drlc
- Delay Defrost Capability
- Set Schedule of the Defrost Delay: POST /devices/0/fridge/defrostreservations
- Get Schedule of the Defrost Delay : GET /devices/0/fridge/defrostreservations
- Delete Schedule of the Defrost Delay: DELETE /devices/0/fridge/defrostreservations/
> - Defrost Delay On/OFF: PUT /devices/0/fridge
Funcionamento
Ridgefield Park, NJ 07660
Samsung Electronics Canada Inc.
2050 Derry Road West,
Mississauga, Ontario L5N 0B9
Canada
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
Service has never been SMARTer

Samsung Smart Service
ELITE
SERVICE
USA VIP Hotline 1-888-480-5674
Available Monday to Friday 8AM - 12MIDNIGHT ET
Saturday to Sunday 9AM - 11PM ET
Register your product online at www.samsung.com/eliteservice
to receive Samsung Elite Service*
With Samsung Elite Service you will receive:
Complimentary Technician Home Visit
Complimentary VIP Hotline and VIP Website
*Available in Samsung Branded Engineer coverage USA markets only.
Please visit Elite Service website or contact VIP Hotline for eligibility and more details.
Subject to certain restrictions/limitations.