THERMADOR DWHD870WFM - Dishwasher

DWHD870WFM - Dishwasher THERMADOR - Free user manual and instructions

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Download the instructions for your Dishwasher in PDF format for free! Find your manual DWHD870WFM - THERMADOR and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. DWHD870WFM by THERMADOR.

USER MANUAL DWHD870WFM THERMADOR

natural_image Six empty wine glasses arranged in a symmetrical pattern on a plain background (no text or symbols visible)

Table of CONTENTS

Safety Definitions 4
IMPORTANT SAFETY INSTRUCTIONS 5
Causes of Damage 7
Getting Started 8
Home Connect™ 12
Water softening system / special salt 14
Rinse Aid 16
Loading the Dishwasher 17
Detergent 27
Dishwasher Cycles 29
Dishwasher Cycle Options 30
Operating the Dishwasher 32
Care and Maintenance 36
Troubleshooting 39
Customer Service 44
Statement of Limited Product Warranty 45

This THERMADOR Appliance is made by BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614

Questions?

1-800-735-4328

www.thermador.com

We look forward to hearing from you!

Safety Definitions

THERMADOR DWHD870WFM - Safety Definitions - 1

WARNING

This indicates that death or serious injuries may occur as a result of non-observance of this warning.

THERMADOR DWHD870WFM - WARNING - 1

CAUTION

This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

▲ IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

This dishwasher is provided with Installation Instructions and this Use and Care Manual. Read and understand all instructions before using the dishwasher.

This dishwasher is intended for use up to a maximum altitude of 13,000 ft (4,000 meters) above sea level.

To reduce the risk of fire, electrical shock, or serious injury, observe the following:

WARNING

RISK OF INJURY OR DEATH

Misuse of the dishwasher can result in serious injury or death. Do not use the dishwasher in any way not covered in this manual or for any purpose other than those explained in the following pages.

WARNING

RISK OF INJURY

Severe injury and/or product damage could result from the use of unauthorized service technicians or non-original replacement parts. All repairs must be performed by an authorized service technician using only original equipment factory replacement parts.

WARNING

RISK OF ELECTRICAL SHOCK OR FIRE

Electrical shock or fire could result if the electrical supply for the dishwasher covered in this manual is incorrectly installed or if the dishwasher has been improperly grounded. Do not use the dishwasher covered in this manual unless you are certain the electrical supply has been correctly installed and the dishwasher has been properly grounded.

WARNING

HEALTH HAZARD

Never use harsh chemicals to clean your dishwasher. Some bleach-based products can damage your dishwasher and may present health hazards!

GROUNDING INSTRUCTIONS

This appliance must be grounded to a metal, permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.

WARNING

RISK OF ELECTRIC SHOCK

This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor. Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician if you are in doubt whether the appliance is properly grounded.

Safe Operation

Use this dishwasher only for its intended function, which is the washing of household dishware and kitchenware rated as dishwasher safe.

Use only detergents or rinsing agents recommended for use in a dishwasher, and keep them out of the reach of children.

CAUTION

When loading items to be washed:

  • Locate sharp items so they are not likely to damage the door seal.
  • Load knives and other sharp utensils with their HANDLES UP to reduce the risk of cut-type injuries.
  • Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.
  • Do not operate your dishwasher unless all enclosure panels are in place.
  • Do not tamper with or override controls and interlocks.

Do not abuse, sit or stand on the door or dish racks of the dishwasher.

IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS

WARNING

RISK OF INJURY

To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.

To reduce risk of injury, do not allow children to play in or on the dishwasher.

When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.

NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.

Proper Care and Maintenance

WARNING

RISK OF EXPLOSION

Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this time.

Remove the dishwasher door to the washing compartment when removing an old dishwasher for service or discarding.

To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.

Note: To avoid dishwasher damage, do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures. Freezing temperatures can damage the water fill valve and potentially other components of your dishwasher.

NOTICE: It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the Installation Instructions or contact your installer for more information.

State of California Proposition 65 Warning:

WARNING

This product can expose you to chemicals including vinyl chloride, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Causes of Damage

NOTICES

  • Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for the possible damages or consequences.
  • To avoid possible dishwasher damage, do not use harsh chemicals, bleach-based wipes, abrasive cleaners, scouring pads (metal or plastic), or abrasive cloths/paper towels to clean your dishwashers exterior door panel. Your dishwasher's exterior door panel can be damaged by doing so.
  • To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.
  • Protect your dishwasher from the elements. Protect against freezing to avoid possible damage to the fill valve. Damage caused by freezing is not covered by the warranty.

Getting Started

Appliance overview
THERMADOR DWHD870WFM - Getting Started - 1

flowchart
graph TD
    A["Module ①"] --> B["Server"]
    C["Module ②"] --> B
    D["Module ③"] --> B
    E["Module ④"] --> B
    F["Module ⑤"] --> B
    G["Module ⑥"] --> B
    H["Module ⑦"] --> B
    I["Module ⑧"] --> B
    J["Module ⑨"] --> B
    K["Module ⑩"] --> B
    L["Module ⑪"] --> M["+"]
    N["Module ⑫"] --> M
    O["Module ⑬"] --> M
    P["Module ⑭"] --> M
    Q["Module ⑮"] --> M
    R["Module ⑯"] --> M
    S["Module ⑰"] --> M
    T["Module ⑱"] --> M
    U["Module ⑲"] --> M
    V["Module ⑳"] --> M
    W["Module ㉑"] --> M
    X["Module ㉒"] --> M
    Y["Module ㉔"] --> M
    Z["Module ㉕"] --> M

THERMADOR DWHD870WFM - Getting Started - 2

text_image Technical diagram of a refrigerator internal structure with labeled components in Chinese

The numbers stated below refer to the overview images on the previous page of this manual.

Operating panel

1On/Off button
2Wash cycles**
3Info button i
4Digital display
5Rinse aid refill indicator
6Salt refill indicator
7Selection buttons
8Delay start / < button
9Remote start / > button
10Wash cycle options**
11START button

Note: Some of the wash cycles and options will vary by model.

Dishwasher interior components

20Interior light
21Third rack*
22Upper rack
23Upper spray arm
24Detergent tab tray
25Vent hole
26StarDryTM outlet
27Lower spray arm
28Dispenser for special salt
29Filters
30Silverware basket *
31Lower rack
32Rinse aid dispenser
33Detergent dispenser
34Lock for detergent dispenser
35Rating plate

* optional feature which may or may not be included with your dishwasher.

Display indicators

8:00Cycle time remaining
Lights up when rinse aid is low
SLights up when salt is low
Lights up when wifi is connected

Info button i

The Info button i can be used to display additional wash cycle information.

  1. Press the Info button i 3.
  2. Press the wash cycle button.
    Information on the selected wash cycle is indicated on the display window at the top 4.
  3. To leave, press Info button i 3.

Switching on the appliance for the first time

When the dishwasher is switched on for the first time, you are taken directly to the settings for switching on the appliance for the first time. The following text is indicated on the display window at the top 4:

Scroll with <>

Set with + -

Leave with setup 3 sec.

The required settings for switching on the appliance for the first time are listed in the table below.

Change the setting as follows:

  1. Keep pressing button > 8 until the required setting is displayed.
  2. Make the selection with setting buttons + - 7.
  3. Press and hold the Info button i 3 for 3 seconds.
    The selected setting has now been stored.
SettingsFactory setting Infotext
Switching on the appliance for the first timeby pressing Info button i
Language American English Language selection.
Time format 24h 12h or 24h.
Time setting 12:00 Set the current time.
Water soft setting °E 0 - 8 soft Setting water hardness. When using Multitabs, select the lowest setting.
Rinse aid setting Level 5 Amount of rinse aid affects drying.

Settings

The dishwasher has been preset with certain settings for your convenience. You can change these factory setting.

Change the setting as follows:

  1. Open the door.
  2. Switch on ON/OFF switch 1.
  3. Press Info button i 3 for 3 seconds until the following text is indicated on the display window at the top 4:

Scroll with <>

Set with - +

Leave with setup 3 sec.

  1. Keep pressing button > 8 until the required setting is displayed.
  2. Make the selection with setting buttons + - 7.
  3. Press and hold the Info button i 3 for 3 seconds.

The chosen setting has now been stored.

You have the option of resetting all changed settings back to the original factory settings.

Note: When you reset your dishwasher to the factory settings, you are taken directly to the settings for switching on the appliance for the first time.

Setting Factory setting Infotext by pressing Info button i
Time setting 12:00 Set the current time.
Time format 12h 12h or 24h.
Time display Time Show end of wash cycle with display "Finish in" or "Finish at".
Language American English Language selection.
Water soft setting °E 0 - 8 soft Setting water hardness. When using Multitabs, select the lowest setting.
Rinse aid setting Level 5 Amount of rinse aid affects drying.
Sensor setting Standard Adjustment of soiling detection for optimum cleaning result.
Extra dry Off Improved drying for glasses and plasticware.
Eco forecast OffShow the water and energy consumption.
Auto Power OffOff Appliance automatically switches off at end of rinsing process.
Emotion LightOn Interior light.
Emotion Light 1*On Brightness setting for interior light.
Emotion Light 2 *On Color setting for interior light.
Emotion Light 3 *On Visual signalling of faults.
Time Remaining PowerBeam® *On While wash cycle is running, status information is projected onto floor.
Start ProgramAutoWhen switching on, Auto cycle is the default, or it can be set to 'last selected program.'
Signal volumeLevel 2 Volume of signal at end of wash cycle.
Button volumeLevel 2 Volume when using buttons.
Push 2x to open *Off Requires two presses on door to open.
WifiOff Switch current network connection.
GreetingOn When switching on the appliance, the brand logo can be dese-lected.
Network ConnectionManual or Auto.
Factory settingResetResetting to the factory setting.
* depending on the features of your dishwasher

Home Connect™

This dishwasher is Wi-Fi capable and can be remotely controlled via a mobile device.

If your dishwasher does not connect to the home network, you can also operate the dishwasher manually by pressing the buttons.

Refer to appliance overview for the location of the buttons. → "Appliance overview" on page 8

Info button

The Info button 3 can be used to display additional wash cycle information.

  1. Press the Info button 3.
  2. Press the wash cycle button.

Information on the selected wash cycle is indicated on the display window at the top 4.

  1. To leave, press Info button 3.

Setting up the app

To be able to operate the appliance via Home Connect, the Home Connect app must be installed on your mobile device.

Observe the supplied Home Connect documents with regard to this.

Follow the steps specified by the app to implement the settings.

Setting up Home Connect

You can set your dishwasher by pressing the remote start button 9 or proceed as follows:

  1. Open the door.
  2. Switch on the On/Off switch 1.
  3. Press Info button 3 for 3 seconds until the following text is indicated on the display window at the top 4:

Scroll with <>

Set with - +

Leave with Setup 3 sec.

  1. Keep pressing button > 9 until the required setting is indicated on the display window at the top 4.
  2. Make the setting with setting buttons + - 7. See table in section
  3. Press and hold the Info button 3 for 3 seconds.

The chosen setting has now been stored.

Wi-Fi

In the Wi-Fi menu you can activate the wireless network connection with "on" and deactivate it with "off".

THERMADOR DWHD870WFM - Wi-Fi - 1

Notes

  • If you have selected the Wi-Fi "off" setting, the "Network login" and "Connect to App" settings are not available.
  • Remote control of the appliance requires a stable wireless network connection.

Network login

The “Network login” menu option is not available unless you have activated Wi-Fi.

In the “Network login” menu you can select between “Autom./WPS” and “Manual” to connect the dishwasher to your home network.

THERMADOR DWHD870WFM - Network login - 1

Automatic: Connect to the home network using the WPS function of your router.

THERMADOR DWHD870WFM - Network login - 2

Manual: Connect your mobile device to the Home Connect network. The network settings are then manually entered using the Home Connect App to connect to your home network.

Refer to Home Connect leaflet for detailed instructions. Following successful connection, the following text is indicated on the display window at the top 4.

THERMADOR DWHD870WFM - Network login - 3

Connect to App

The "Connect to App" menu option is not available unless there was a connection to the home network.

The “Connect to App” setting establishes the link between the dishwasher, App and your user account.

THERMADOR DWHD870WFM - Connect to App - 1

Following successful connection, the following text is indicated on the display window at the top 4.

THERMADOR DWHD870WFM - Connect to App - 2

Refer to the Home Connect leaflet for further information.

Remote start button

Once the dishwasher is connected to the home network, press the remote start button 9 to control the dishwasher from your device.

If the dishwasher has still not logged into Home Connect, access the Home Connect settings by pressing the remote start button 9.

Follow the directions in the supplied Home Connect leaflet.

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Remote Start button 9, the operation will be paused. Press the Remote Start button 9 again and close the appliance door to resume control. Also see section

Notes

  • When the login process is complete, the Remote Start button 9 goes out.
  • To activate the remote control, press the Remote Start button 9.
  • If the Home Connect Assistant was aborted during start-up, press the Remote Start button 9 again.
  • If the connection to the router fails, 🔗 flashes on the display.

Wi-Fi without a connection to the Home Connect server 📄

You can use the Home Connect App to disconnect from the Home Connect server.

The appliance is then locally connected to your mobile device without any connection to the Home Connect server.

Note: If you did not deactivate the connection to the Home Connect server, check your Internet connection.

Remote diagnosis

Customer Service can use Remote Customer Service to access your appliance if you contact them.

Notes

  • You have to confirm Customer Service access on your appliance.
  • You can switch off Remote Customer Service using the On/Off switch 1 or deactivate Customer Service access in the Home Connect App.

Water softening system / special salt

To ensure good rinsing results, the dishwasher requires soft water, i.e. water which is low in lime, otherwise limescale will be deposited on the utensils and interior container. Tap water above 7^ dH (1.2 mmol/l) must be softened. The water is softened with special salt (regeneration salt) in the water softening system of the dishwasher. The setting and therefore the required amount of salt depends on the degree of hardness of your tap water (see following water hardness table).

Water hardness table
THERMADOR DWHD870WFM - Water softening system / special salt - 1

flowchart
graph TD
    A["Top Bar"] --> B["Step 1"]
    A --> C["Step 2"]
    A --> D["Step 3"]
    A --> E["Step 4"]
    A --> F["Step 5"]
    A --> G["Step 6"]
    A --> H["Step 7"]
    A --> I["Step 8"]

Using a water hardness test strip

The strip will be included in the use and care kit.

Sample test strip
THERMADOR DWHD870WFM - Using a water hardness test strip - 1

text_image Kurz eintauchen (1 sec), leicht abschütteln und nach 1 min ablesen. 4 grün/green/vert 1 rot/red/rouge 2 rot/red/rouge 3 rot/red/rouge 4 rot/red/rouge Dip brief y (1 sec), shake of excess water and compare after 1 min. □□□□□□□ □□□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□□ □□□□ □□□□ □□□□ □□□□ □□□ □□ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ ▢ AQUADUR® shake of excess water and compare after 1 min. <3°dH / <3.75°e/ <5.4° >4°dH / >5°e/ >7.2° >8,4°dH / >10.5°e/ >15.1° >14°dH / >17.5°e/ >25.2° >21°dH / >26.25°e/ >37.8° Teststäbchen zur Bestimmung der Wasserhärte Test stick for determination of water hardness Bandelette pour déterminer la durée de l'eau

Adjusting the water softening system

The amount of salt dispensed can be set from 0 to 62°E. Salt is not required at the set value 0-8.

Set the softening system as follows:

  1. Ask your local water utility company for the water hardness value of the tap water.
  2. Required setting can be found in the water hardness table.
  3. Open the door.
  4. Switch on ON/OFF switch 1.

  5. Press Info button i 3 for 3 seconds until the following text is indicated on the display window at the top 4:

Scroll with <>

Set with - +

Leave with setup 3 sec.

  1. Keep pressing button > 8 until the water hardness is indicated on the display window at the top 4.
  2. Make the selection with setting buttons + - 7.
  3. Press and hold the Info button i 3 for 3 seconds. The chosen setting has now been stored.

Using special salt

As soon as the low salt indicator 6 lights up on the digital display, salt should be topped off. Refilling the salt dispenser should be done before switching on the appliance. This ensures that extra salt water is washed out and will not corrode the rinsing tank.

NOTICE: Detergent will destroy the water softening system! Never pour detergent into the salt dispenser.

Top off the salt as follows:

  1. Undo the screw plug on the dispenser 28.
  2. Fill the dispenser with water (required only when switching on the appliance for the first time).
  3. Add salt as illustrated (do not use table salt or tablets).
    The water is displaced and runs out.

THERMADOR DWHD870WFM - Top off the salt as follows: - 1

natural_image Illustration of a funnel pouring granular material into a conical flask on a stovetop, with a lid and directional arrow symbol (no text or labels)

For more information about buying dishwasher salt, please contact Customer Service 1-800-944-2904.

Using detergents with salt component

If combined detergents with a salt component are used, special salt can usually be omitted up to a water hardness of 21^ dH ( 37^ fH, 26^ Clarke, 3.7 mmol/l). If the water hardness is over 21^ dH, salt must be used.

Switching off low salt indicator / water softening system

If the use of combined detergents with a salt component impairs the low salt indicator 6 on the control panel or the text on the display window at the top 4 (enough salt for x rinse cycles), the displays can be switched off. Proceed as described under “Setting water softening system” and set the value to 0-8. The water softening system and salt refill indicator are now switched off.

Rinse Aid

As soon as the low rinse aid indicator 5 lights up on the control panel, rinse aid should be topped off. The rinse aid is required for stain-free utensils and clear glasses. Use only rinse aid which the manufacturer designates as safe to use in domestic dishwashers. Combined detergents with rinse aid component may be used with soft to moderately hard water only (0-2 bands on test strip or up to an °E value of 20). For moderately hard to hard water (3 to 4 bands on test strip or °E value of 21 or higher), rinse aid must be used.

Adding rinse aid

NOTICE: To avoid oversuding or clogging, do not overfill the rinse aid dispenser [32]. Wipe up any spills with a damp cloth.

  1. Open the rinse aid dispenser 32 by pressing on the latch of the lid and pulling it open.

THERMADOR DWHD870WFM - Adding rinse aid - 1

natural_image Diagram of a device with a speaker and indicator lights, showing airflow direction (no text or symbols)
  1. Add liquid rinse aid to the dispenser 32 until it is full. Do not overfill. Avoid spilling into air vent hole.

THERMADOR DWHD870WFM - Adding rinse aid - 2

natural_image Illustration of a hand pouring liquid into a device with a lid, showing internal components and a magnified view (no text or symbols)
  1. Close the lid. Lid must be fully closed until it clicks in order to seal.
  2. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.

This prevents excessive frothing during the next wash cycle. The indicator light will go out a few moments after the dishwasher door is shut.

Tip: For easier pouring, remove lid from the rinse aid bottle.

NOTICE: Do not fill the rinse aid dispenser 32 with detergent. Doing so will damage the dishwasher.

Setting the amount of rinse aid used

The amount of rinse aid to be dispensed can be set from 0 to 6. Set the amount of rinse aid to be dispensed to 5 to obtain a very good drying result. Do not change the amount of rinse aid unless there are streaks or water stains on the utensils. Set a lower level to avoid streaks. Set a higher level to avoid water stains.

Set the amount of rinse aid as follows:

  1. Open the door.
  2. Press on ON/OFF button 1.
  3. Press Info button i 3 for 3 seconds until the following text is indicated on the display window at the top 4:

Scroll with <>

Set with - +

Leave with setup 3 sec.

  1. Keep pressing button > 8 until the rinse aid dispenser is indicated on the display window at the top 4.
  2. Make the selection with setting buttons + - 7.
  3. Press and hold the Info button i 3 for 3 seconds. The chosen setting has now been stored.

Note: Do not change the amount of rinse aid unless there are streaks (select lower setting) or water stains (select higher setting) visible on the utensils.

Switching off rinse aid refill indicator

If the use of combined detergents with a rinse aid component impairs the low rinse aid indicator 5 on the control panel (enough rinse aid for x rinse cycles), the displays can be switched off.

Proceed as described under "Setting amount of rinse aid" and select setting 0.

NOTICE: Using no rinse aid or setting the dispenser to 0 may result in longer cycle times consuming more energy and water. The higher temperatures can damage fine china or glassware.

Loading the Dishwasher

Dishware material

Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.

Recommended Precaution

Aluminum Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or spot. This can usually be removed with a soap-filled steel wool pad.
China, Crystal, StonewareSome hand-painted utensils may discolor, fade or spot. Hand wash these utensils. Position fragile glassware so that it will not topple over or come in contact with other utensils during the wash cycle.
Glass Make sure to use dishwasher-safe glass. Milk glass may discolor or become yellow.
Non-stick Coatings Apply a light coating of vegetable oil to non-stick surfaces after drying.
Plastics Make sure the plasticware is dishwasher-safe.
Stainless Steel, Sterling Silver and Silver PlatesLoad these so they do not come in contact with other metals, stainless steel dishwasher tank walls or the inner door.
Not RecommendedReason
Acrylic Crazing or small cracks through-out the acrylic, may occur.
Adhesive-Joined PiecesAdhesives that join materials such as plastic, wood, bone, steel, copper, tin, etc. may loosen.
Bone-Handled UtensilsHandles may separate.
Iron Iron will rust. Hand wash and dry immediately.
Non-Dishware ItemsYour dishwasher is intended for use in cleaning ONLY standard household dishware and kitchen-ware.
Pewter, Brass, BronzeThese items will tarnish. Hand wash and dry immediately.

Loading the racks

For best dishwashing results, observe the following when loading the dishwasher:

  • Do not pre-wash items with loosely attached food soil.
  • Remove all food particles, bones, toothpicks and excessive grease.
  • Pre-treat items having burned-on, baked-on or starchy soils.
  • Load dishes in the dishwasher racks so the insides of bowls, pots and pans are facing the spray arms.
  • Avoid nesting and contact points between dishes.
  • Separate items of dissimilar metals. Use care to not block movement of the spray arms.
  • Only wash household dishware and kitchenware rated as dishwasher-safe.
    Refer to the Dishware Materials section for more information about dishware suitability.

NOTICE: To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.

Loading the upper rack

Ensure items do not protrude through the bottom of the racks and block the spray arms.

Note: When pushing the upper rack 22 into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm 23 connects to the water supply at the back of the tub. Do not push racks in using the door.

Loading the lower rack

Place large items in the lower rack 31. Load pots, pans and bowls upside down. Do not block the vent hole 25 with tall baking sheets. Load these items on the right side of the dishwasher.

Loading patterns

For daily, regular or typical use

Loading patterns for lower rack

12 place setting suggested loading pattern

THERMADOR DWHD870WFM - Loading patterns - 1

natural_image Line drawing of a multi-tiered kitchen appliance with coiled plates and a grid tray (no text or symbols)

Alternate loading pattern
THERMADOR DWHD870WFM - Loading patterns - 2

natural_image Technical line drawing of a multi-tiered appliance or cleaning unit (no text or symbols visible)

Alternate loading pattern with pots and pans
THERMADOR DWHD870WFM - Loading patterns - 3

natural_image Illustration of a multi-tiered plastic rack with circular cutouts and a grid base (no text or symbols)

For best results, load large items face down in the lower rack.

Alternate loading with stemware *
THERMADOR DWHD870WFM - Loading patterns - 4

natural_image Technical line drawing of a multi-tiered conveyor belt system with multiple cylindrical components and a control panel (no text or symbols)

Fold down stemware supports in lower rack to load stemware as shown.

* optional feature which may or may not be included with your dishwasher.

Loading patterns for upper rack

12 place setting suggested loading pattern, with cutlery drawer

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natural_image Illustration of a multi-tiered plastic tray with cylindrical and oval objects, no text or symbols present.

12 place setting suggested loading with Entertainer's Drawer

THERMADOR DWHD870WFM - Loading patterns for upper rack - 2

natural_image Illustration of a multi-tiered plastic basket containing various cylindrical objects (no text or symbols visible)

Alternate loading pattern

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natural_image Illustration of a multi-tiered kitchen appliance with cylindrical and rectangular components (no text or symbols)

Alternate loading pattern with stemware

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natural_image Illustration of a multi-tiered kitchen appliance rack with various compartments (no text or labels)

Use supports to load stemware glasses in the upper rack.

* optional feature which may or may not be included with your dishwasher.

Loading patterns for third rack

12 place setting suggested loading pattern \*

THERMADOR DWHD870WFM - place setting suggested loading pattern \* - 1

natural_image Cross-sectional diagram of a mechanical or electrical component with layered internal structure (no text or symbols)

Third rack 21
THERMADOR DWHD870WFM - place setting suggested loading pattern \* - 2

natural_image Illustration of a metal grater containing six steamed buns arranged in a tray (no text or symbols)

* optional feature which may or may not be included with your dishwasher.

Loading the silverware basket

Place knives and sharp utensils with their handles up and forks and spoons with their handles down. If large or oddly-shaped items are loaded in the silverware basket, be sure they do not nest together.

WARNING

RISK OF INJURY

The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.

The Double Flex silverware basket

This basket splits along its length, resulting in two halves that may be placed in a variety of positions in the lower rack 31, greatly increasing the lower rack's loading versatility. The basket snaps together either side by side or back to back.

To split the Double Flex silverware basket: Grasp the basket and slide the two halves in opposite directions and then pull the two halves apart.

Side by side

THERMADOR DWHD870WFM - Side by side - 1

natural_image Technical line drawing of two identical industrial storage units with heat exchangers and ventilation ducts, no text or symbols present.

Back to back
THERMADOR DWHD870WFM - Side by side - 2

natural_image Technical illustration of a mechanical housing with airflow arrows indicating internal components (no text or symbols)

To assemble the Double Flex silverware basket: Hold the two halves side by side or back to back, so that the tab on one basket can slip into the notch on the other basket. Push the two halves in opposite directions until they click.

Note: The silverware basket lid may also be folded downward in order to leave the basket open.

THERMADOR DWHD870WFM - Side by side - 3

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Loading patterns silverware basket
THERMADOR DWHD870WFM - Side by side - 4

natural_image Row of black fork and spoon illustrations with blank square boxes below (no text or symbols)

1 Salad fork
2 Teaspoon
3 Dinner fork
4 Knife
5 Tablespoon
6 Serving spoon
7 Serving fork

Suggested loading pattern with Entertainer's Drawer - 12 place setting
THERMADOR DWHD870WFM - Side by side - 5

natural_image Pure architectural grid layout diagram with curved and rectangular panels, no text or symbols present

Alternate loading pattern
THERMADOR DWHD870WFM - Side by side - 6

natural_image Technical line drawing of a multi-compartment kitchen appliance with cutlery and utensils (no text or symbols)

Unloading the dishwasher

CAUTION

Dishes can be very hot immediately after cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading.

Note: Dishes are more likely to chip when unloading before cooling.

When unloading the dishwasher, to prevent water from dripping onto dry dishes, unload the lower rack 31 first. Next, unload the silverware basket 30 followed by the upper rack 22, and then the third rack (if equipped).

RackMatic®

The height of the upper rack 22 can be adjusted in 3 steps to create more space for larger items in the lower rack.

  1. Pull the upper rack out of the dishwasher until it stops.
  2. To lower the rack, push the RackMatic® lever inward.
  3. To raise the rack, hold the basket on the sides of the upper rack and lift it up.

THERMADOR DWHD870WFM - RackMatic® - 1

text_image 1 2 3

Note: Check spray arm for clearance after adjustment.

Adjusting the height of the rack \*

If required, the height of the upper rack 22 can be adjusted to create more space for taller utensils either in the upper or lower rack.

With silverware basketUpper rack Lower rack
Setting 1 max. ø 9.4 in (24 cm)13.4 in (34 cm)
Setting 2 max. ø 10.4 in (26.5 cm)12 in (30.5 cm)
Setting 3 max. ø 11.4 in (29 cm)11 in (28 cm)
With third rackUpper rack Lower rack
Setting 1 max. ø 7 in (18 cm) 13.4 in (34 cm)
Setting 2 max. ø 8 in (20.5 cm) 12 in (30.5 cm)
Setting 3 max. ø 9 in (23 cm) 11 in (28 cm)

Arrange large plates up to a diameter of 13.4 in (34 cm) in the lower basket [31] as illustrated.

THERMADOR DWHD870WFM - Adjusting the height of the rack \* - 1

natural_image Technical line drawing of a multi-tiered kitchen appliance with visible internal components (no text or labels)

* optional feature which may or may not be included with your dishwasher.

Rack accessories

Flip tines

Depending on the features of your dishwasher, the tines can be folded down. This facilitates arrangement of pots, bowls and glasses.

Fold down the flip tines as follows:

  1. Pull flip tine gently forward and release it from the notch (1).
  2. Push the flip tine downward to the desired position (2).

THERMADOR DWHD870WFM - Fold down the flip tines as follows: - 1

natural_image Technical diagram of a mechanical assembly with rods and gears, showing motion indicators (no text or symbols)

To fold up, push flip tines into an upright position until the holder engages in the notch.

Third rack\*

The third rack horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in third rack as illustrated.

THERMADOR DWHD870WFM - Third rack\* - 1

natural_image Interior view of a kitchen appliance drawer with open compartments containing various kitchen utensils (no text or labels visible)

Depending on the features of your dishwasher, you can fold down the side shelves to provide more room for taller items of silverware. The front rows of prongs can be folded down to provide room for wider handles.

THERMADOR DWHD870WFM - Third rack\* - 2

natural_image Isometric diagram of a multi-level industrial or warehouse structure with structural beams and internal components, showing flow arrows (no text or symbols)

THERMADOR DWHD870WFM - Third rack\* - 3

natural_image Isometric architectural diagram of a multi-level building with grid patterns and a star overlay (no text or symbols)

* optional feature which may or may not be included with your dishwasher.

Entertainer's Drawer \* 21

The third rack is ideal for small bowls, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in cutlery insert.

THERMADOR DWHD870WFM - Entertainer's Drawer \* 21 - 1

natural_image Illustration of a metal grater containing six round buns, with a side dish on the right (no text or symbols)

* optional feature which may or may not be included with your dishwasher.

Cup shelves

The cup shelves and the space underneath them can be used for small cups or for larger serving utensils.

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natural_image Diagram showing a 3D grid structure with directional arrows and a starburst symbol, no text or labels present.

Extra tall item sprinkler

If an item is too tall to be placed in the lower rack 31 even with the upper rack 22 in the raised position, remove the empty upper rack 22 by pulling it out of the dishwasher until it stops. Pull the front of the rack upward and outward until the rack will not slide out anymore. Then lift it up and away from the dishwasher, until the rollers are completely free of the roller guides (A).

Set the upper rack 22 aside and push the roller guides (A) back into the dishwasher. Insert the extra tall item sprinkler (B) into the upper rack spray outlet (C) and turn the sprinkler clockwise to lock into position.

THERMADOR DWHD870WFM - Extra tall item sprinkler - 1

text_image Diagram illustrating food delivery process with labeled components and directional arrows indicating flow or movement

THERMADOR DWHD870WFM - Extra tall item sprinkler - 2

natural_image Cross-sectional diagram of a kitchen appliance showing internal compartments and storage racks (no text or symbols)

Note: Keep the vent hole 25 on the tub's left side clear by placing tall items such as plastic cutting boards and tall baking sheets on the lower rack's right side or center.

NOTICE: To avoid dishwasher damage, do not reinstall the upper rack 22 without removing the extra tall item sprinkler (B).

Removing/Installing third rack

THERMADOR DWHD870WFM - Removing/Installing third rack - 1

natural_image Diagram of a kitchen appliance showing the interior space with a tray and rack, no text or symbols present

Removing third rack 21

  1. Pull out third rack all the way (1).
  2. Lift upper rollers over the stopper hooks of both rails (2).
  3. Pull third rack out forward and upward so that the holding hooks and the lower rollers of the rack slide over the stopper hooks of both rails (3).

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natural_image Diagram showing three sequential steps of a mechanical tool or bracket assembly with blue directional arrows indicating motion (no text or symbols present)

Installing third rack 21

  1. Pull out third rack rails all the way (1).
  2. Insert third rack at an angle. Make sure that the stopper hooks of both rails slide in between the holding hooks and the lower rollers of the third rack (2).
  3. Slide third rack in and lift the upper rollers over the front stopper hooks of both rails (3).
  4. Push in third rack (4).

THERMADOR DWHD870WFM - Installing third rack 21 - 1

natural_image Diagram showing four sequential steps of a mechanical device with blue arrows indicating motion direction (no text or symbols present)

Removing/Installing upper rack with Rackmatic®

THERMADOR DWHD870WFM - Removing/Installing upper rack with Rackmatic® - 1

natural_image Diagram of an open kitchen appliance showing internal components and a blue arrow indicating airflow or ventilation (no text or symbols present)

Removing upper rack 22

  1. Pull out upper rack all the way (1).
  2. Lift front rollers over the stopper hook of the rail (2).
  3. Pull out upper rack forwards and upwards so that the upper and lower rollers of the rack slide over the stopper hooks of both rails (3).

THERMADOR DWHD870WFM - Removing upper rack 22 - 1

natural_image Three-step diagram showing vehicle assembly with arrows indicating motion direction (no text or symbols)

Installing upper rack 22

  1. Pull out upper rack rails all the way (1).
  2. Insert upper rack at an angle. Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack (2).
  3. Slide upper rack in and lift the upper rollers over the front stopper hooks of both rails (3).
  4. Push in upper rack (4).

THERMADOR DWHD870WFM - Installing upper rack 22 - 1

natural_image Technical diagram showing three sequential mechanical assembly steps with blue arrows indicating motion direction (no text or symbols)

Detergent

Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.

NOTICE: To avoid damage to dishwasher or dishware:

  • Do not use hand dishwashing products in your dishwasher.
  • Do not use too much detergent if your water is soft. Using too much detergent with soft water may cause etching in glassware and fine china.
  • To best protect glassware, use a wash cycle with low temperatures or a specific glass-care cycle (depending on the model) and use a detergent that includes etch protection.

This dishwasher uses less water than most, therefore, less detergent is required. With soft water, 1 tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). 3 tablespoons (45 ml) of detergent will completely fill the detergent dispenser.

Note: If you do not know the hardness of your water supply, use 15 ml of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.

Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in the following table.

Wash Cycle Hard Water/Heavy SoilMediumWater/MediumSoilSoft Water/Little Soil
Pots & Pans 3 tbsp(45 ml)3 tbsp(45 ml)1.75-3 tbsp(25 - 45 ml)
Auto 3 tbsp(25 - 45 ml)1.75-3 tbsp(25 - 45 ml)1-1.75 tbsp(15 - 25 ml)
Normal 1.75-3 tbsp(25 - 45 ml)1.75 tbsp(25 ml)1-1.75 tbsp(15 - 25 ml)
Glass 1.5-2.75tbsp(22 - 40 ml)1.35-1.75tbsp(20 - 25 ml)1-1.5 tbsp(15 - 22 ml)
Hand Wash 1.5-2.75tbsp(22 - 40 ml)1.35-1.75tbsp(20 - 25 ml)1-1.5 tbsp(15 - 22 ml)
Star Speed® 1.75 tbsp(25 ml)1-1.75 tbsp(15 - 25 ml)1 tbsp(15 ml)
1 Hour 1.75-3 tbsp(25 - 45 ml)1.75 tbsp(25 ml)1-1.75 tbsp(15 - 25 ml)
Quick 1.75 tbsp(25 ml)1-1.75 tbsp(15 - 25 ml)1 tbsp(15 ml)
Rinsenonenonenone

Adding detergent

  1. If the detergent dispenser 33 is still closed, push the button 34 to open it.

Note: Make sure the detergent dispenser is dry and clear of detergent residue.

THERMADOR DWHD870WFM - Adding detergent - 1

natural_image Illustration of a hand inserting a device into a tablet device (no text or symbols visible)
  1. When using detergent tabs, lay them such that they do not come in contact with the cover, insert a detergent tab flat, not on its side.

Note: Do not place detergent tabs or utensils in the detergent tab tray [24] . Place tabs or other detergent forms directly in the detergent dispenser [33] .

THERMADOR DWHD870WFM - Adding detergent - 2

natural_image Illustration of a hand inserting a device into a device casing with heat and sparkles (no text or symbols)

Pour detergent into the detergent dispenser 33 only. Do not overfill the detergent dispenser.

THERMADOR DWHD870WFM - Adding detergent - 3

natural_image Diagram of a kitchen appliance with granular material being poured into a tray (no text or symbols)

Dosage: see manufacturer's instructions on the packaging.

  1. Close the lid by placing the finger on the lid as shown. Slide the lid closed and press down firmly until it clicks.

THERMADOR DWHD870WFM - Adding detergent - 4

natural_image Illustration of a hand pressing a device into a device with starburst effects (no text or symbols)

The detergent dispenser will open automatically at the ideal time for the set cycle. The powder or liquid detergent is distributed in the appliance and is dissolved, detergent tabs will fall into the detergent tab tray 24 where it dissolves during the cycle.

Tip: If the dishware is only lightly soiled, slightly less than the indicated amount of detergent is usually adequate.

Dishwasher Cycles

Note: In order to save energy, it is recommended to set the Auto Power Off feature to “after one minute.”

Wash cycle Recommended use Possible wash cycle option
Pots & Pans * Best for cleaning items with baked-on food or grease. These dishes would normally require soaking.all
Auto * Smartest cycle, with most flexible soil sensing, which is ideal for mixed dishware and food soils.all
Normal *(see note at bot- tom of table)Recommended for daily, regular or typical use to completely wash a full load of normally soiled dishes.allNote: : In order to obtain optimal performance with minimum energy consumption, it is recommended to disable all available options and settings, except Auto Power Off-set to “after one minute.”
Glass Best for stemware, glasses and other delicate dishes, this cycle cleans at a lower temperature to protect dishes. For best results, use less deter-gent and use only powder or liquid detergent.all except Sanitize
Hand Wash Gentle cleaning of your most precious dishes at lower temperatures. For best results, use less detergent and use only powder or liquid deter-gent.all except Sanitize
1 Hour Cleans lightly soiled dishes and reduces overall wash time to 1 hour.Delay
Star Speed®A full hot water wash cycle in 20 minutes - the fastest in the industry. Innovative water-preheating allows you to wash multiple loads, back to back, to complete your washing needs in record time. For best results, run this cycle with lightly soiled dishes.Delay
Quick Cleans lightly soiled dishes and reduces overall wash time to 30-35 minutes.Delay
Rinse Use this cycle if you need to rinse dishes to avoid odors. Place unrinsed dishes inside the dish-washer and select the Rinse cycle. Uses less water than hand rinsing and very low energy.Delay

*The cycle is sanitized when Sanitize option is used.

Note: The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser 32. A single dose of detergent was inserted into the detergent dispenser 33, with no detergent being used in the prewash. The unit was not subjected to truncated testing per the definitions in the test procedure. We recommend that dish loads such as the one in the energy certification test have the rack position set in the highest position.

Dishwasher Cycle Options

PowerBoost®

Perfect for a mixed load. You can wash very soiled pots and pans in the lower rack together with normally soiled utensils in the upper rack. The spray pressure in the lower rack is intensified, the rinsing temperature is increased slightly.

Save Time

Save Time is an option that allows saving time without sacrificing wash and dry performance. Selecting this option ensures the same final temperatures as the underlying cycle, while heating up the dishes more quickly. Selecting this option also increases energy consumption while reducing cycle time.

Half Load

Can reduce water consumption when washing small, lightly soiled loads that fill approximately half or less of the dishwasher's capacity.

Sanitize

Increases the temperatures and retains them for an extra long time to obtain a defined disinfecting performance. Continuous use of this function increases the hygiene status. This additional option is ideal for cleaning items such as chopping boards and baby bottles.

"Sanitized" will appear in the display window when sanitation requirements are met. Using the Sanitize option may also improve drying. There is a slight increase in energy consumption.

StarDry™

Star Dry with Zeolite is an exclusive Thermador drying solution, providing the ultimate results for your dishware needs.

Wash Cycle Information

To save energy, this dishwasher has EcoSense where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The “Smart Control” makes decisions that

can cause the cycle time and water usage to adjust intermittently. Wash cycle times are based on 120^ F ( 49^ C) water supply. If your household water supply is different than 120^ F ( 49^ C), your dishwasher's cycle times may be impacted.

Pots & PansAUTOGlass/ Hand WashNormal 1-Hour Star Speed®Quick Rinse
Cycle time in min.110-135105-129 75-85130-135 6020 30 9
Water cons. in L (gal)18.6-24.2(4.9-6.4)12.9-24.1(3.4-6.4)9-14.6 (2.4- -3.9)8.8-21(2.3-5.5)14.3 (3.8) 5.2 (1.4) 10.5 (2.8) 4.1 (1.1)
Wash temp. in °F (°C)151-160(66-71)127-140(53-60)113-122(45-50)113-136(45-58)122 (50) incoming 113 (45) incoming
Rinse temp. in °F (°C)151 (66)136 (58) 122(50) 136 (58)158 (70) incoming 124 (51) incoming
PowerBoost®
Cycle time in min.125-150120-145 90-100145-150 N/AN/A N/A N/A N/A
Water cons. in L (gal)16.6-24.2(4.9-6.4)13.3-24.1(3.5-6.4)9-14.6(2.4- 3.9)8.8-21(2.2-5.4)N/A N/A N/A N/A
Rinse temp. in °F (°C)151(66)136(58) 122(50) 136 (48)N/A N/A N/A N/A
Save Time
Cycle time in min.100-12090-105 70-8095-105 N/AN/A N/A N/A N/A
Water cons. in L (gal)16.3-20.5(4.3-5.4)16.1-20(4.3-5.3)9.2-12.5(2.4-3.3)16.6-21.1(4.4-5.6)N/A N/A N/A N/A
Rinse temp. in °F (°C)162 (72)153-162(67-72)145(63)162 (72) N/AN/A N/A N/A N/A
Half Load
Cycle time in min.114 95-10570-80 100-105N/AN/A N/A N/A
Water cons. in L (gal)17.9 (4.7)10.2-16.5(2.7-4.4)9-12.6(2.4- 3.3)10.8-13.9(2.9-3.7)N/A N/A N/A N/A
Rinse temp. in °F (°C)151 (66)136(58) 122(50) 136 (58)N/A N/A N/A N/A
Sanitize
Cycle time in min.125-150125-150 N/A150-155 N/AN/A N/A N/A N/A
Water cons. in L (gal)18.6-24.2(4.3-5.7)12.9-24.1(3.4-6.4)N/A8.8-21(2.3-5.5)N/A N/A N/A N/A
Rinse temp. in °F (°C)162 (72)162 (72) N/A162 (72) N/AN/A N/A N/A N/A
Star DryTM
Cycle time in min.140-165135-159 105-115160-165 N/AN/A N/A N/A N/A
Water cons. in L (gal)18.6-24.2(4.9-6.4)12.9-24.1(3.4-6.4)9-14.6 (2.4- 3.9)8.8-21(2.3-5.5)N/A N/A N/A N/A
Rinse temp. in °F (°C)153 (67)153 (67) 135(57) 153 (67)N/A N/AN/A N/A

Note: Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI 184 Standard for Residential Dishwashers for soil removal
and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.

Operating the Dishwasher

Note: With hidden controls, the door must be opened before changing settings and closed after changing settings.

THERMADOR DWHD870WFM - Operating the Dishwasher - 1

WARNING

RISK OF INJURY

To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.

To reduce risk of injury, do not allow children to play in or on the dishwasher.

When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.

Protection against unintentional operation

Your dishwasher is equipped with a function that helps to prevent unintentional operation (e.g. by children).

After starting the dishwasher, the dishwasher door has to be closed within 4 seconds, otherwise the operation will be paused. There will be a signal on the control panel advising you to press the Start button again and close the door.

This function will be activated when:

  • pressing Start to begin a wash cycle
  • setting Delay time and pressing Start
  • opening the door while Delay time is active
  • opening the door during a wash cycle.

Note: This function cannot be deactivated.

Operating the touch buttons

Buttons are sensitive and should be touched gently. Avoid any grease or food particles resting on the buttons as they could activate the dishwasher.

Wiping and cleaning can also activate the dishwasher. For best results, use bare, clean hands when touching the buttons.

To clean the touch buttons wipe them with a dry or slightly damp cloth.

Changing the settings

The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.

Change the setting as follows:

  1. Open the door.
  2. Switch on On/Off button 1.
  3. Press Info button 3 for 3 seconds until the following text is indicated in the digital display 4:

Scroll with <>

Set with - +

Leave with Setup 3 sec.

  1. Keep pressing button > 8 until the required setting is indicated in the display window at the top 4.
  2. Make the selection with setting buttons + -7.
  3. Press and hold the Info button 3 for 3 seconds. The chosen setting has now been stored.

Tip: If you change several settings, first make all changes in succession. Now press the Info button 3 for 3 seconds. This saves all set values in the appliance.

AquaSensor

The AquaSensor is an optical measuring device which measures the cleanliness of the rinse water.

The AquaSensor is used according to the wash cycle. If the AquaSensor is active, “clean” rinse water can be transferred to the next rinse and water consumption can be reduced by 0.8–1-5 gal (3–6 liters). If the rinse water is not yet clear, the water is drained and is replaced with fresh water. In the automatic wash cycles the temperature and running time can also be adjusted to the degree of soiling.

Time display

The wash cycle time is determined during the wash cycle by the water temperature, the amount of dishes, as well as the degree of soiling and may vary (depending on the selected wash cycle). You can change the time display into time of day or hours/minutes so that the remaining cycle time of the wash cycle appears in the display window “Finish at” (for example 15:20 o'clock) or “Finish in” (for example 3:25 hours).

Sensor setting

The wash cycle sequence is optimized in Auto wash cycles with the aid of sensors. The sensors adjust the wash cycle strength of Auto wash cycles depending on the amount and type of soiling. You can adjust the sensitivity of the sensors in 3 stages.

Standard: This setting is recommend for daily regular or typical use. This is the most energy efficient setting.

Sensitive: This setting adjusts the wash cycle strength for the effective removal of food remnants, even if the amount of soiling is low. The energy and water consumption is increased accordingly.

Very sensitive: This setting adjusts the wash cycle strength for difficult conditions of use, for example firmly dried on food remnants. This setting is recommended if using biological or eco detergents which contain lower amounts of active agents. The energy and water consumption is increased accordingly.

Extra Dry

The final rinse uses a higher temperature which improves the drying result. The cycle time may increase slightly. (Caution if utensils are delicate!) You can switch the Extra Dry function on or off. There is a slight increase in energy consumption.

Eco forecast

When Eco forecast is activated, the average water and energy consumption of the selected wash cycle is briefly displayed in the digital display 4.

Auto power off

This setting determines the length of time the control panel stays illuminated after the cycle is complete. To save energy, the recommended setting is “after one minute”.

Possible settings are:

  • off: The appliance does not switch off automatically.
    • After one minute: The appliance switches off after 1 minute. This is the most energy efficient setting.
    • After two hours: The appliance switches off after 2 hours.

Tone volume

The end of the wash cycle is indicated by a buzzer. You can also change this setting.

Button volume

When you are operating the dishwasher, a signal sounds whenever a button is pressed. You can control the volume of the signal. If you do not like the button volume, you can switch it off.

Greeting

When you switch on the dishwasher, the brand logo appears. You can switch off the brand logo.

Factory setting

You can reset all settings to the factory setting.

Switching the appliance on

  1. Turn the water supply on fully.
  2. Open the door.
  3. Switch on On/Off switch 1.
    The Auto wash cycle has been preset as a default whenever the appliance starts. This wash cycle remains selected if no other wash cycle button 2 is pressed.

  4. Press Start button 11.

  5. Close the door.

Wash cycle sequence starts.

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.

Delay start time

You can delay the start of the wash cycle by up to 24 hours. Depending on the setting of the time display, the end of cycle is indicated with “Finish in” (for example 3h 25m) or “Finish at” (for example 15:20 hours).

  1. Open the door.
  2. Switch on On/Off switch 1.
  3. Select wash cycle 2.
  4. Press Delay start button 8.
  5. Keep pressing the setting buttons + - 7 until the displayed time corresponds with your requirements.
  6. Press Start button 11, timer programming is activated.
  7. To delete the Delay start time, press Start button 11 for about 3 seconds.
  8. Close the door.

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.

Sapphire Glow (emotionLight™) \*

The Sapphire Glow (emotionLight™) 20 is on when the door is open irrespective of whether the On/Off switch 1 is switched on or off. When the door is closed, the emotionLight™ is off. You can switch the EmotionLight on or off.

Note: Note that when the door is open the emotionLight™ is automatically switched off after 1 hour.

Star Glow (emotionLight Pro™) \*

emotionLight™ [20] is the interior lighting for your dishwasher. You can switch the interior lighting on or off. Once you have switched on emotionLight™, you can select other settings.

Possible settings are:

  • emotionLight™ is on when the door is open and off when the door is closed.
  • emotionLight™ 1 (brightness setting for interior lighting):
    In the setting emotionLight™ 1 you can adjust the brightness of the interior lighting in 4 levels.

- emotionLight™ 2 (color setting of interior lighting): In the setting emotionLight™ 2 you can select a color for the interior lighting. With the Home Connect™ app, you can create a custom color.

- emotionLight™ 3 (visual signaling of faults): In the setting emotionLight™ 3 you can switch the visual indication of a fault on or off. If you have switched on emotionLight™ 3 and a fault occurs on your dishwasher, the interior lighting will flash.

Notes

  • Note that the interior lighting is automatically switched off after 1 hour when it is switched on and the door is open.
  • When the interior lighting is switched off, the settings for emotionLight™ 1 to emotionLight™ 3 cannot be selected.

Time Remaining Power Beam® (Optical display while the wash cycle is running)

While wash cycle is running, an optical display (time remaining alternating with cycle indicator images) is projected onto the floor under the appliance door. You can set the Time Remaining Power Beam® on or off.

All time remaining displays

Pre-wash
Cleaning
Rinsing
Drying
THERMADOR DWHD870WFM - Time Remaining Power Beam® (Optical display while the wash cycle is running) - 1

Using the Star Speed® cycle

  1. Open the door and press the ON/OFF button 1
  2. Press the Star Speed® button. The dishwasher should be empty and without detergent for the preheating period.
  3. Press the Start button 11 and close the door to begin preheating. The Time Remaining PowerBeam® will project an image of a thermometer alternating with the time remaining for preheat. Once the time reamining counts down to 0:00, the Time Remaining PowerBeam® will project an animation of dishes stacking, indicating that it's time to load the dishes.
  4. Open the door to begin loading dishes for the first Star Speed ^® wash. (Load dishes within an hour once the preheating is finished).
  5. Add detergent (use powder or liquid detergent – do not use tablets in this cycle), press Start button 11 and close the door within 4 seconds.
  6. The Time Remaining PowerBeam ^® will now show the time remaining.
  7. When the cycle is done, the Time Remaining PowerBeam® will turn off.
  8. The next Star Speed ^® cycles can run without any preheating (maximum of 60 minutes in between cycles).

Wash cycle end

The wash cycle has ended when "Finished" is indicated on the digital display 4 and 13.

Switching off the appliance

Short time after the end of the wash cycle:

  1. Press On/Off button 1.
  2. Remove the dishes when they have cooled down.

WARNING

RISK OF INJURY

To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided. To reduce risk of injury, do not allow children to play in or on the dishwasher.

When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.

Interrupting the wash cycle

THERMADOR DWHD870WFM - Interrupting the wash cycle - 1

CAUTION

Expansion (overpressure) may cause the appliance door to open and/or water to escape! If the door was opened on an appliance which has a hot water connection or is heated, always leave the door ajar for several minutes and then close.

  1. Open the door.
  2. Switch off On/Off switch 1.
    The LED's go out. The wash cycle is saved.
  3. To continue the wash cycle, switch on the On/Off switch 1 again.
  4. Close the door.

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.

Cancel a cycle (reset)

  1. Open the door and press and hold the Start button 11 for approximately 3 seconds until the digital display 4 shows: "Program was terminated".
  2. Close the door.
  3. Wait about 1 minute while the dishwasher drains.
  4. Open the door and press the On/Off switch 1.

Changing the wash cycle

When the Start button 1 has been pressed, the wash cycle cannot be changed. The only way a wash cycle can be changed is by terminating the wash cycle (Reset).

Care and Maintenance

A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.

Cleaning the dishwasher

  • Regularly wipe the front of the appliance with a damp cloth - water and a small amount of liquid soap is adequate.
  • For stainless steel appliances (excluding black stainless), use a stainless steel polish to seal and protect the surface.
  • Clean the outer edges of the inside door panel regularly to remove debris that may collect from normal loading. If spots begin to appear on the stainless steel, make sure the rinse agent is full and functioning properly.
  • Clean the door seal regularly with a damp cloth to remove food particles that may collect from normal loading and cause odor. A soiled door seal may not seal properly.

NOTICES

  • Never use a steam cleaner to clean your dishwasher. The manufacturer is not liable for any resulting damage.
  • Do not use sponges as they could scratch the surfaces.
  • Do not use bleach-based cleaners or wipes as they could damage the surface or printing.
  • Do not use stainless steel polish on a black stainless finish.

WARNING

Use caution when removing parts for cleaning as some debris may be sharp.

Filters

Filter components

The filter system 29 consists of three parts.

THERMADOR DWHD870WFM - Filter components - 1

natural_image Technical diagram of a mechanical assembly with a central hub and cylindrical shaft (no text or symbols)

A Large Object Trap

Prevents objects that should not be placed in your dishwasher from damaging the dishwasher pump system or clogging your household drain.

B Flat Fine Filter

Prevents food particles from entering the wash chamber and directs particles toward the micro filter.

C Micro Filter

Directs the smallest of particles to the household plumbing drain.

Cleaning intervals

The filter system [29] is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption. Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance.

Your filter system may need to be cleaned when:

  • You notice food soils remaining on the filter system or objects trapped in the Large Object Trap.
  • A drop in cleaning performance or a gritty film forms on the dishware.

When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned:

Cleaning interval Usage

3-6 times a year light to average use

8-12 times a year heavy use

Note: Clean the filter after washing loads with large amounts of food soils or loads with a heavy starch content to maintain optimal performance.

To check or clean the filter system:

  1. After each wash cycle check the filters for residue.
  2. Unscrew the Large Object Trap as illustrated and remove the entire filter system.

THERMADOR DWHD870WFM - To check or clean the filter system: - 1

natural_image Mechanical assembly diagram showing a rotating component with blue directional arrows indicating motion (no text or symbols)
  1. Remove the microfilter from the fine filter for easier cleaning.

THERMADOR DWHD870WFM - To check or clean the filter system: - 2

natural_image Mechanical assembly diagram showing a bolted joint inserted into a gear-like shaft with a blue arrow indicating force direction (no text or symbols present)
  1. Rinse the filters under running water and use a soft brush to clean.

Note: do not use abrasive brushes or steel wool, etc., as they may damage the filter.

  1. Reinstall the filter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align.

Spray arms

Limescale and contaminants in the rinsing water may block nozzles and bearings on the spray arms 23 and 27.

  1. Check outlet nozzles on the spray arms for blockages.
  2. Unscrew the upper spray arm 23 (1) and remove downwards (2).
  3. Remove the lower spray arm 27 upwards.

THERMADOR DWHD870WFM - Spray arms - 1

natural_image Diagram of a kitchen appliance showing a propeller with blue directional arrows indicating rotation or movement (no text or symbols present)
  1. Clean spray arms under running water.
  2. Re-engage or screw on spray arms.

Drain pump

Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:

THERMADOR DWHD870WFM - Drain pump - 1

WARNING

Use caution when removing parts for cleaning as some debris may be sharp.

  1. Disconnect the appliance from the power supply.
  2. Take out upper rack 22 and lower rack 31 .
  3. Remove the filters 29.
  4. Scoop out standing water - use a sponge if necessary.
  5. Using a spoon, pry off the pump cover (as shown) until it clicks, then grip the cover and pull upward until it resists and then pull forward (1). Remove cover completely.

THERMADOR DWHD870WFM - WARNING - 1

natural_image Mechanical assembly diagram showing a tool interacting with a circular component (no text or symbols visible)
  1. Check inner compartment and remove any foreign objects.

THERMADOR DWHD870WFM - WARNING - 2

WARNING

Use caution when removing parts for cleaning as some debris may be sharp.

  1. Place pump cover in the original position (2) and press down until it engages (3).

THERMADOR DWHD870WFM - WARNING - 1

natural_image Cross-sectional diagram of a mechanical assembly with no visible text or symbols
  1. Place cover in the original position, press down and engage.

  2. Reinstall filters.

  3. Re-insert racks.

Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.

Preparing your unit for vacation

NOTICE: Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. Do not leave soiled dishware in unit and leave door slightly open. During colder weather, please follow the instructions for winterizing your unit below.

Winterizing your unit

NOTICE: If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures (holiday home or through a vacation period), have your dishwasher winterized by a professional service.

Troubleshooting

Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.

Note:

If the appliance stops during dishwashing or does not start for any obvious reason, first run the cancel wash cycle function (Reset).

THERMADOR DWHD870WFM - Note: - 1

WARNING

IMPROPER REPAIRS OR USE OF NON-ORIGINAL REPLACEMENT PARTS MAY CAUSE

CONSIDERABLE DAMAGE AND PUT THE USER AT CONSIDERABLE RISK

Always have repairs carried out by authorized technicians. If a component has to be replaced, always use original replacement parts.

Error message

Some faults are indicated at the top of the display window 4 and on the front display * 13 and possible remedies are offered (for example Filter system soiled (E22) ->Clean filters).

* optional feature which may or may not be included with your dishwasher.

Fault table

Fault Cause Remedial action

Error code E:18 is lit.Supply hose kinked. Install supply hose without kinks.
Tap turned off. Turn on the tap.
Tap jammed or calcified. Turn on the tap.Flow rate must be min. 10 l/min. when water supply is open.
Error code E:07 is lit.Intake opening (on right inside of appliance) covered by dishes.Arrange dishes so that the intake opening is not obstructed.
Error code E:22 is lit.Filters [29] are soiled or blocked.Clean filters.
Error code E:24 is lit.Waste-water hose kinked or blocked.Install hose without kinks, remove any residue.
Siphon connection still sealed. Check connection to siphon and open if required.
Cover on the drain pump loose. Lock cover correctly.
Error code E:25 is lit.Drain pump blocked or cover on the drain pump is not locked in position.Clean pump and lock cover correctly.
Error code E:27 is lit.Supply voltage too low. Not an appliance fault, have the mains voltage and electrical installation checked.
A different error code is indicated on the digital display.(E:01 to E:30)A technical fault has probably occurred.Switch off appliances with the ON/OFF switch [1]. After a short time restart the appliance.If the problem recurs, turn off the tap and pull out the mains plug.Call customer service and mention the error code.
Refill indicator for salt [6] and/or rinse-aid [5] is lit.No rinse aid. Refill rinse aid.
No salt. Refill with special salt.
Sensor does not detect salt tablets. Use different special salt.
Refill indicator for salt [6] and/or rinse-aid [5] is not lit.Refill indicator switched off. Activation/deactivation.
There is still enough special salt/ rinse aid available.Check refill indicator, levels.
Water is left in the appliance at the end of the wash cycle.Filter system or area under the filters [29] is blocked.Clean filters and area underneath.
Wash cycle has not ended yet. Wait until wash cycle ends or reset.

Fault Cause Remedial action

Dishes not dry. No or too little rinse aid in the dispenser.Refill rinse aid.
Wash cycle selected without drying.Select wash cycle with drying.
Water collecting in depressions on the dishes and silverware.Arrange dishes in a sloping position, arrange affected dishes as sloping as possible.
THERMADOR DWHD870WFM - Fault table - 1
The combined detergent used has a poor drying performance.Use different combination detergent with better drying performance. Use of rinse aid also increases the drying performance.
extraDry to increase drying not activated.Activate extraDry.
Dishes were removed too early or drying process had not ended yet.Wait until wash cycle ends or wait until 30 min after wash cycle ends before removing dishes.
The eco rinse aid used has a limited drying performance.Use a commercial brand of rinse aid. Eco products may have limited effectiveness.
Plastic dishes not dry. Special properties of plastic. Plastics do not dry well because they do not hold heat.
Silverware not dry. Silverware not arranged properly in the silverware basket.Separate silverware if possible, prevent contact points.
Silverware not arranged properly in the third rack.
Appliance interior wet after rinse cycle.No appliance fault. Dishwashers us “condensation drying,” where humid air condenses on tub walls so it can drain and be pumped out.
Food soils on the dishes. Dishes placed too closely together, racks overfilled.Arrange dishes with adequate clearance between them ensuring that the spray jets can reach the surface of the dishes. Prevent contact points.
Spray arm rotation obstructed. Arrange dishes so that the spray arm can rotate without obstruction.
Spray arm nozzles are blocked. Clean the spray arm nozzles.
Filters [29] dirty.
Filters [29] inserted incorrectly and/or not engaged.
Rinse wash cycle too weak. Select a more intensive rinse cycle. Increase sensitivity of the sensors.
Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed.
Tall narrow containers in corner areas are not rinsed adequately.
Upper rack [22] on right and left not set to same height.

Fault Cause Remedial action

Dishwasher seems to run a long time.Incoming water is not warm enough.Before starting a cycle, run hot water faucet at the sink closest to the dishwasher.
Cycle time can vary due to soil and water conditions.Sensors in the dishwasher automatically increase the cycle time to ensure a good wash when heavy soil is detected.
Rinse aid dispenser [32] is empty.Add rinse aid.
Dishwasher connected to cold water supply.Verify dishwasher is connected to hot water supply plumbing.
Note: : Check the typical wash cycle length.
Detergent residue.Detergent dispenser cover [33] blocked by dishes and therefore does not open fully.Dishes must not be placed above the detergent tab tray [24]. These may block the lid of the detergent dispenser and prevent it from opening fully.Do not place dishes or fragrance dispenser in the detergent tab tray.
Detergent dispenser cover [33] blocked by the detergent tab.Detergent tab must be inserted flat and not upright.
Detergent tab used in the quick or short wash cycle.Dissolving time of detergent tab too long for a quick or short wash cycle.
Dissolving time of the detergent is not reached in the selected short wash cycle.Use a detergent powder or select a more intensive wash cycle.
Washing effect and dissolving performance are reduced after a prolonged storage time or detergent is very lumpy.Change detergent.
Water stains on plastic parts.Droplet formation on plastic surface is physically unavoidable. After drying, water stains are visible.Use a more intensive wash cycle (more water changes).Arrange dishes in a sloping position.Use rinse aid.If required, increase softening setting.
Washable or water-soluble coatings in the container or on the door.Detergent substances are deposited. These coatings cannot usually be removed with chemicals (appliance cleaner, ...).Change detergent brand.Clean appliance mechanically.
If there is a “white coating” on the container floor, the water softening system has been set very low.Increase softening setting and change detergent if required.
Salt dispenser cover [28] not closed.Close salt dispenser cover correctly.
Only for glasses: Initial glass corrosion - can only apparently be wiped off.See “Glass and silverware damage”.
White limescale on the dishes, tub, racks or door.White residue coats dishwasher interior and racks wheels squeak from lime scale deposits in hard water.Use dishwasher cleaner every few months.If dishwasher has a water softener, increase the setting.
Hard water kept 3 in 1 detergent or bio/eco detergent from being effective.Use separate dishwasher detergent, rinse aid and dishwasher softener salt (if dishwasher has a softener).
Underdosing of detergent. Use more detergent or change to a more effective detergent.
Rinse temperature is too low. Select a more intensive wash cycles with higher washing temperatures.

Fault Cause Remedial action

Tea or lipstick residue on the dishes.Too low rinsing temperature. Select wash cycle with higher washing temperature.
Too little or unsuitable detergent. Use suitable detergent at correct dosage.
Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed.Do not prerinse dishes. Remove only large food soils.Increase sensitivity of the sensors.Recommended wash cycle "Regular".
Colored (blue, yellow, brown), film in the dishwasher or on stainless steel cutlery/cookware.Film from mixture of food and mineral deposits.Can be partly removed with dishwasher cleaner or by mechanical cleaning.
Film formed by oxidation of silver or aluminum cookware.Can be partly removed with dishwasher cleaner or by mechanical cleaning.
Colored (yellow, orange, brown), easily removable film inside the appliance (mainly in the floor area).Soapy film from mixture of food and hard water.Use water softener* - refill with salt or increase setting where necessary. Use dishwasher detergent instead of a 3 in 1 or Eco detergent.
Plastic parts stained or discolored.Plastic parts inside the appliance may become discolored during the service life of the dishwasher.Discoloration is normal and will not impair the function of the dishwasher.
Too low rinsing temperature. Select wash cycle with higher washing temperature.
Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed.Do not prerinse dishes. Remove only large food soils.Increase sensitivity of the sensors.Recommended wash cycle "Regular".
Removable streaks on glasses, glasses with metallic appearance and silverware.Too much rinse aid. Set rinse aid amount to lower setting.
No rinse aid added or setting too low.Add rinse aid and check dosage (recommended setting 4-5).
Detergent residue in the final rinse wash cycle section. Detergent dispenser cover blocked by dishes (cover does not open fully).Detergent dispenser cover must not be obstructed by dishes.Do not place dishes or fragrance dispenser in the detergent tab tray.
Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed.Do not prerinse dishes. Remove only large food soils.Increase sensitivity of the sensors.Recommended wash cycle "Regular".
Initial or existing, irreversible clouding of glass.Glasses not dishwasher-proof, only suitable for dishwasher.Use dishwasher-proof glasses.Avoid long steam phase (standing time after wash cycle ends).Use wash cycle at lower temperature.Set water softening system according to the water hardness (if required one setting lower).Use detergent with glass protection component.
Rust spots on the silverware.Silverware not adequately rust-resistant. Knife blades are frequently more severely affected.Use corrosion-resistant silverware.
Silverware will also rust if rusting parts are rinsed at the same time (pan handles, damaged utensil baskets, etc.).Do not wash rusting parts.
Salt content in the rinsing water too high, as salt dispenser lock not fastened firmly or salt was spilled while being refilled.Fasten salt dispenser lock firmly or remove spilled salt.

Fault Cause Remedial action

Appliance cannot be switched on or operated.Malfunction. Disconnect appliance from the power supply; pull out the mains plug or switch off the fuse. Wait at least 5 seconds, then connect the appliance to the power supply.
Appliance does not start. Mains fuse may have been blown or circuit breaker tripped.Check mains fuse or circuit breaker.
Door may not be properly latched. Press the main power switch to turn unit on.
Unit may not be turned on. Shut door completely.
Delay start may be engaged. To reset, refer to “Delay start” section in this manual.
‘Push 2x to open’ is activated. Deactivate this setting. Refer to settings section in this manual if applicable.
The door may have been closed without first selecting a cycle. Select a cycle and close the door.
Power cord not inserted. Ensure that the power cord is plugged all the way into the back of the appliance and into the socket. Check that the socket functions.
The water supply may not be connected. Check and turn on water supply.
The appliance door has not been shut properly. Close the door.
The door has been open for more than 4 seconds after pressing the START button. Press the START button again and close the appliance door within 4 seconds (see “Protection against unintentional operation”).
Wash cycle starts automatically.You did not wait until wash cycle ended. Perform reset. (see “Canceling the wash cycle”).
Cover on the detergent dispenser cannot be closed.Detergent dispenser or cover guide blocked by sticky detergent residue. Remove detergent residue.
Detergent residue in the detergent dispenser [33] or in the detergent tab tray [24].Spray arms blocked by dishes, therefore detergent is not rinsed out. Ensure that the spray arms can rotate freely.
The detergent dispenser was damp when filled. Pour detergent into the dry detergent dispenser only.
Appliance stops in the wash cycle or wash cycle is interrupted.Door not closed properly. Close the door.
Do not place dishes or fragrance dispenser in the detergent tab tray. Upper rack presses against the door and prevents door from being closed securely. Check whether rear panel is being pressed in, e.g. by socket or by hose holder which has not been removed.
Power and/or water supply interrupted. Restore power and/or water supply.
Filling valves making striking noises.Depends on domestic installation, as appliance is not defective. No effect on appliance function. No remedial action possible.
Knocking or rattling noise. Spray arm strikes the dishes, dishes not positioned correctly. Position dishes so that the spray arms do not strike the dishes.
If there is a low load, the water jets strike the washing tank directly. Load the appliance with more dishes or distribute the dishes more evenly in the dishwasher.
Light dishes move during the wash cycle. Arrange light dishes securely.
Unusual foam formation. Handwash liquid in the rinse aid dispenser. Immediately refill rinse aid dispenser with rinse aid.
Rinse aid spilled. Remove rinse aid with a cloth.

Customer Service

Your dishwasher requires no special care other than that described in the Care and Maintenance section of this manual. If you are having a problem with your dishwasher, before calling for service please refer to the Troubleshooting Guide section of the manual. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.

If you are having a problem with your dishwasher and are not pleased with the service you have received, please take the following steps until the problem is corrected to your satisfaction:

  1. Contact your installer or the Thermador® authorized service provider in your area.
  2. E-mail us from the customer service section of our website, www.thermador.com (USA) or www.thermador.ca (Canada)
  3. Call us at 800-735-4328
  4. Write us:

BSH Home Appliances Corporation

1901 Main Street, Suite 600

Irvine, CA 92614

USA

Please be sure to include your model information as well as an explanation of the problem and the date it started. You will find the model and serial number information on the label located on the edge of the dishwasher door.

Please make a copy of your invoice and keep it with this manual. The customer may be required to show proof of purchase to validate warranty coverage.

Statement of Limited Product Warranty

What this Warranty Covers & Who it Applies to:

The limited warranty provided by BSH Home Appliances (Thermador ^® ) in this Statement of Limited Product Warranty applies only to the Thermador appliance (“Product”) sold to you, the first using purchaser, provided that the Product was purchased:

  • for your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes;
  • new at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use; and
  • within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply only to the first purchaser of the Product and are not transferable.

Thermador reserves the right to request proof of purchase at the time any warranty claim is submitted to confirm that the Product falls within the scope of this limited product warranty.

Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Thermador to notify you in the unlikely event of a safety notice or product recall.

How Long the Warranty Lasts

Thermador warrants that the Product is free from defects in materials and workmanship for a period of seven hundred thirty (730) days (2 years) from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.

This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish of the Product), for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, "As Is", or "B" stock appliances.

Extended Limited Warranty

BSH also provides these additional limited warranties:

  • 5 year limited warranty on electronics: BSH will repair or replace any BSH microprocessor or printed circuit board if it proves to be defective in materials or workmanship (excludes labor charges).
  • 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack (excluding rack components), if the rack proves defective in materials or workmanship (excludes labor charges).
  • Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher with the same model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges).
  • BSH will repair or replace the stainless steel door if the door should rust through (excludes labor charges).

Repair/Replace as Your Exclusive Remedy

During this warranty period, Thermador or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If a reasonable number attempts to repair the Product have been made without success, then Thermador will replace your Product (upgraded models may be available to you, in Thermador's sole discretion, for an additional charge). All removed parts and components shall become the property of Thermador at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Thermador's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Thermador-authorized service provider during normal business hours. For safety and property damage concerns, Thermador highly recommends that you do not attempt to repair the Product yourself, or use an unauthorized servicer; Thermador will have no responsibility or liability for repairs or work performed by a non-authorized servicer. If you choose to have someone other than an authorized service provider work on your Product, THIS

WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID. Authorized service providers are those persons or companies that have been specially trained on Thermador products, and who possess, in Thermador's opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Thermador).

Notwithstanding the foregoing, Thermador will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Thermador would still pay for labor and

parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.

Out of Warranty Product

Thermador is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro-rates, or Product replacement, once this warranty has expired.

Warranty Exclusions

The warranty coverage described herein excludes all defects or damage that are not the direct fault of Thermador, including without limitation, one or more of the following:

  • Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels);
  • Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed "fixing" or exploration of the appliance's internal workings);

  • Adjustment, alteration or modification of any kind;

  • A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations;

- Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product;

- Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.

In no event shall Thermador have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses. TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY,

OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BSH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.

How to Obtain Warranty Service

To obtain warranty service for your Product, you should contact the nearest Thermador authorized service center.

Table de MATIÈRES

text_image Technical diagram of a refrigerator internal structure with labeled components in Chinese
natural_image Illustration of a funnel pouring granular material into a conical flask on a stovetop, with a circular inset showing a coin and a curved arrow symbol (no text or labels)
natural_image Diagram of a device interior with blue arrows indicating directional movement or operation (no text or symbols present)
natural_image Illustration of a hand pouring liquid into a device with a water drop, showing internal components (no text or symbols)
natural_image Line drawing of a multi-tiered kitchen appliance basket with plates and fixtures (no text or symbols)

Autre configuration
THERMADOR DWHD870WFM - Table de MATIÈRES - 1

natural_image Technical line drawing of a multi-tiered cleaning or assembly machine (no text or symbols visible)
natural_image Illustration of a multi-tiered plastic kitchen unit with circular cutouts and a front drawer (no text or symbols)
natural_image Technical line drawing of a multi-tiered mechanical device with multiple cylindrical components and a central base (no text or symbols)
natural_image Illustration of a multi-tiered plastic tray with cylindrical and granular items (no text or symbols)
natural_image Illustration of a multi-tiered plastic basket containing various cylindrical objects (no text or symbols visible)

Autre configuration

THERMADOR DWHD870WFM - Autre configuration - 1

natural_image Illustration of a multi-tiered plastic or plastic container with cylindrical and cylindrical components (no text or symbols)
natural_image Illustration of a multi-tiered kitchen appliance with cutlery and dish items (no text or labels)
natural_image Cross-sectional diagram of a mechanical or electrical component with layered internal structure (no text or symbols)

Troisième panier 21
THERMADOR DWHD870WFM - Autre configuration - 2

natural_image Illustration of a basket containing six steamed buns arranged in rows (no text or symbols)
natural_image Technical illustration of two identical mechanical housing units with internal grid patterns and airflow arrows indicating movement (no text or symbols)

Dos à dos

THERMADOR DWHD870WFM - Dos à dos - 1

natural_image Technical illustration of a multi-level industrial container with airflow arrows indicating process flow (no text or symbols)
natural_image Technical line drawing of a mechanical housing or enclosure with internal grid structure and a blue arrow indicating rotation (no text or symbols)
natural_image Row of black fork and spoon illustrations with blank square indicators below (no text or symbols)
natural_image Pure architectural grid layout diagram with curved and rectangular panels, no text or symbols present

Autre configuration

THERMADOR DWHD870WFM - Autre configuration - 1

natural_image Technical line drawing of a multi-level kitchen appliance with cutlery and utensils (no text or symbols)
natural_image Technical line drawing of a multi-tiered kitchen appliance with visible dish plates and structural components (no text or labels)
natural_image Technical diagram of a mechanical assembly with vertical rods and a curved arrow indicating motion (no text or symbols)
natural_image Interior view of a kitchen drawer with open drawer containing various kitchen utensils (no text or labels visible)
natural_image Isometric technical diagram of a multi-level industrial or warehouse structure with internal grid patterns and blue arrows indicating flow or movement (no text or symbols present)

THERMADOR DWHD870WFM - Autre configuration - 2

text_image Technical diagram of a mechanical assembly with labeled components and directional arrows indicating flow or movement.
natural_image Line drawing of a metal grater containing five round buns, with a side panel showing cutlery (no text or symbols)
natural_image Diagram showing two views of a 3D mesh structure with directional arrows and a starburst symbol (no text or labels)
text_image Diagram illustrating food preparation steps with labeled components and directional arrows indicating processing or storage.

THERMADOR DWHD870WFM - Autre configuration - 3

natural_image Interior view of a kitchen appliance showing front shelves, a cylindrical container, and a plate with a spoon (no text or symbols visible)

Remarques

natural_image Diagram of a kitchen appliance showing the interior space with a tray and shelf, no text or symbols present.
natural_image Three-step diagram showing a mechanical assembly with blue arrows indicating motion direction (no text or symbols)
natural_image Diagram showing four sequential steps of a mechanical device with blue arrows indicating motion direction (no text or symbols present)
natural_image Diagram of a kitchen appliance showing internal components and a blue arrow indicating a flow or movement (no text or symbols present)
natural_image Three-step diagram showing vehicle suspension system with arrows indicating motion direction (no text or symbols)
natural_image Technical diagram showing three mechanical assembly steps with blue arrows indicating motion direction (no text or symbols)

Détergent

natural_image Illustration of a hand inserting a device into a device with a blue arrow indicating the process (no text or symbols present)
natural_image Illustration of a hand inserting a device into a device casing with no visible text or symbols
natural_image Diagram of a kitchen appliance with granular material being poured into a tray (no text or symbols)
natural_image Illustration of a hand pressing a device into a device with starburst effects (no text or symbols)

THERMADOR DWHD870WFM - Détergent - 1
Cleaning (Nettoyage)

THERMADOR DWHD870WFM - Détergent - 2
Rinsing (Rinçage)

THERMADOR DWHD870WFM - Détergent - 3
Drying (Séchage)

Utiliser le cycle Star Speed®

natural_image Technical diagram of a mechanical assembly with gears and a central hub (no text or labels)
natural_image Mechanical assembly diagram showing a rotating component with blue directional arrows indicating motion (no text or symbols)
natural_image Mechanical assembly diagram showing a gear-like component with a blue arrow indicating downward motion (no text or symbols present)
natural_image Diagram of a kitchen appliance showing a propeller with blue directional arrows indicating rotation or movement (no text or symbols present)
natural_image Mechanical assembly diagram showing a tool interacting with a circular component (no text or symbols visible)
natural_image Cross-sectional diagram of a mechanical device showing internal components and directional arrows (no text or symbols)

BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614 É-U

natural_image Empty rounded rectangle with two horizontal lines inside, no text or symbols present

THERMADOR® Support/Réparation/Servicio técnico

Service

We realize that you have made a considerable investment in your kitchen. We are dedicated to supporting you and your appliance so that you have many years of creative cooking.

Please don't hesitate to contact our STAR® Customer Support Department if you have any questions or in the unlikely event that your THERMADOR® appliance needs service. Our service team is ready to assist you.

Parts & Accessories

Parts, filters, descalers, stainless steel cleaners and more can be purchased in the THERMADOR® eShop or by phone.

USA

Service

800-735-4328

www.thermador.com/support

Parts & Accessories

www.thermador-eshop.com

Canada

Service

800-735-4328

www.thermador.ca

Parts & Accessories

AP Wagner - 800-287-1627

or

Reliable Parts - 800-663-6060

Réparation

www.thermador-eshop.com

Canada

Réparation

800-735-4328

www.thermador.ca

www.thermador-eshop.com

Canada

Servicio técnico

800-735-4328

www.thermador.ca

Piezas y accesorios

AP Wagner - 800-287-1627

0

Reliable Parts - 800-663-6060

9001282905 (9806)

Thermador

THERMADOR DWHD870WFM - Canada - 1

THERMADOR DWHD870WFM - Canada - 2

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Product information

Brand : THERMADOR

Model : DWHD870WFM

Category : Dishwasher