F25 ACE - Vacuum Cleaner ROBOROCK - Free user manual and instructions

USER MANUAL F25 ACE ROBOROCK

Read this user manual with diagrams carefully before using this product and store it properly for future reference. Roborock F25 ACE Wet and Dry Vacuum Cleaner User Manual03 Contents 04 Safety Information 06 International Symbols Explanation 07 FCC Statement 09 Product Introduction 09 Product Installation 10 Connecting to the App 10 Instructions for Use 11 Routine Maintenance 13 Basic Parameters 14 Common Issues 15 Environmental Protection Description 15 Holiday Energy Saving Function English 03 Français 16 Español (Latinoamérica) 28 Português (Brasil) 400404

IMPORTANT SAFETY INSTRUCTIONS

WARNING Safety Information When using an electrical appliance, basic precautions should always be followed, including the following:

Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

Do not use outdoors or on wet surfaces when charging. Store indoors. Use indoor only.

Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.

Use only as described in this manual. Use only manufacturer’s recommended attachments.

Use the maintenance brush carefully to avoid injury. Keep out of reach of children.

Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.

Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

Do not handle power cord, including power cord plug, and power cord terminals with wet hands.

Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

Do not immerse. Use only on carpet moistened by cleaning process.

Brush may start unexpectedly. To reduce the risk of injury from moving parts, keep the power off before cleaning or servicing.

Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

Use extra care when cleaning on stairs.

Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.

Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

Prevent unintentional starting. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.

Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire. To reduce the risk of fire, electric shock or injury:05

When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.

Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C (265 °F) may cause explosion.

Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.

Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.

Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.

Always turn off this appliance before connecting or disconnecting motorized nozzle.

Do not use without filters in place.

Do not use a flammable or combustible liquid to clean a floor.

Please do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F) , or there is any liquid or sticky substance on the floor.

Turn off all controls before unplugging.

When self-cleaning and drying, the temperature of accessible surfaces of the charging dock, roller and vacuum cleaner will be high. Please do not touch the surfaces which are prone to getting hot during use. Only touch after the surfaces have cooled down.

This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.

Do not vacuum cords or other cables to avoid danger.

To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only roborock cleaning fluid intended for use with this appliance. See the Cleaning Fluid section of this manual.

Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.0606

SAVE THESE INSTRUCTIONS

Household use only. Battery and Charging

Please keep the power cord and docking station away from heat (such as heating plates).

The battery must be removed from the appliance before it is scrapped.

The appliance must be disconnected from the supply mains when removing the battery.

The battery is to be disposed of safely. Please do not discard waste batteries. Leave them to a professional recycling organization.

Do not wipe or clean the power cord or docking station charging contacts with a piece of wet cloth or wet hands.

Please make sure the cleaner is powered off in shipment and original packaging is advised.

If left unused for a long period, please store the cleaner in a cool and dry place afer having it fully charged and switched off, charge it at least every three months to avoid the battery being over discharged.

Do not discard waste batteries. Leave them with a professional recycling organization. International Symbols Explanation – ON-OFF (push-push) symbol [symbol IEC 60417-5010 (2009-02)] – ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)] – DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)] Battery pack charging temperature Battery pack using temperature Battery pack storage temperature Long Storage (3 months) Long Storage (6 months) 4°C ~ 40°C (39 ~ 104°F) 4°C ~ 40°C (39 ~ 104°F) -20°C ~ 45°C (-4 ~ 113 °F) -20°C ~ 20°C (-4 ~ 68 °F)07 FCC Statement Compliance Information Product Name Product Model Compliance Statement Company Address Email Correspondence of the responsible party in USA Wet and Dry Vacuum Cleaner and Accessories Wet and Dry Vacuum Cleaner Model: WD5M2A Dock Charger Model: MDS14LRR This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including inter-ference that may cause undesired operation. Roborock Technology Co. ROOM 1227, 12TH FLOOR, 1000 N. WEST STREET, WILMINGTON, DE 19801 support@roborock.com Warning Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.0808 IC Statement MPE Requirements This device contains licence-exempt transmitter(s)/receiver(s) that comply with innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.

Press and hold for 2 seconds while on standby: Power off

Flashing slowly: Waiting for connection

Flashing quickly: Connecting

Steady on: WiFi connected

Press and hold for 2 seconds while charging: Switch to Quiet Drying / Fast Drying mode

Press while charging: Start/Pause self-cleaning

LED Display B2-1—Place the charging dock upside down, connect the power cord to the socket of the charging dock, and loop the cord inside the cord storage slot as required. B2-2—Place the charging dock on a flat, hard floor and plug it in. B2-3—The maintenance brush can be placed in the groove at the back of the charging dock. B1-1—Connect the handle to the main body until it clicks into place. The buttons on the handle should face forward. Do not place the charging dock in humid locations or near any heat sources, such as bathrooms, kitchens, and radiators.Note:The power cord can exit from either the right or left cord storage slot opening.Note:To stop self-cleaning or drying, press the button while charging.Note: Product Installation

Positioning the Charging Dock B1-2—To detach the handle, hold it firmly and pull it out while inserting a hard object into the handle release hole on the back of the main body to press the release button. A1-14—Roller1010 Open the Roborock app, tap the "Add Device" or "+" button and add your device following the in-app guide. Notes:

The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.

Only 2.4 GHz WiFi is supported.

If the vacuum cleaner waits more than half an hour for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding. C1-1—Grip the clean tank handle, press the release button, and gently pull the clean tank upwards at a slight angle. Instructions for Use

Filling the Clean Tank Keep the vacuum cleaner upright, the LED display on, and the machine on standby. Press and hold the and buttons simultaneously until you hear the "Resetting WiFi" voice message. The reset is complete when the WiFi indicator flashes slowly. The vacuum cleaner will then wait for a connection. If you cannot connect to the vacuum cleaner due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your vacuum cleaner as a new device.Note:

C1-2—Open the cap of the clean tank refill port, add tap water, and then close the cap. C1-3—Open the cap of the cleaning solution refill port, add compatible cleaning solution, and then close the cap. Notes:

To avoid deforming the clean tank, only use cold water.

To prevent corrosion or damage, do not use any disinfectant and only use cleaning solutions recommended by Roborock such as Roborock Floor Cleaning Solution.

To improve cleaning performance, we suggest that you add the recommended cleaning solution to the cleaning solution refill port before use. During cleaning, the machine will automatically add cleaning solution to clean water based on the preset ratio. C1-4—Place the clean tank back to the cleaner head. Push it down gently until it clicks into place. Pull the handle to unlock the vacuum cleaner, and press the button to start it. Always lay the vacuum cleaner flat with the buttons on the handle facing up.Note:

Starting the Vacuum Cleaner

Lay-Flat Cleaning Press the button to switch between AUTO, MAX, ECO, and Sponge modes. The screen will display the icon of the current mode.

Locking and Unlocking The vacuum cleaner can be laid flat to clean under furniture. To lay it flat on the floor, lower the handle while using the machine. The available capacity of the dirty tank decreases during lay-flat cleaning. Therefore, it is recommended to empty the dirty tank before cleaning under furniture.

button during cleaning to pause the vacuum cleaner. It is now on standby. Standby and Power off C2-1—Locked C2-2—Unlocked Search for "Roborock" in the App Store or Google Play or scan the QR code to download and install the app. Connecting to the App

Lightly step on the cleaner head and hold the handle. Push it to lock the vacuum cleaner, and pull it to unlock the vacuum cleaner.11 C6-1— Light stripe in red: Error When the dirty tank is full or the clean tank is empty during use, the vacuum cleaner will provide audio and visual alerts. In this case, fill the clean tank or empty the dirty tank prior to resuming cleaning. C7-3—Reinstall the tank cover. Tilt the dirty tank, insert its bottom back in the vacuum cleaner, and then push it gently until it clicks into place.

1. Lock the vacuum cleaner while it is on

standby and place it on the charging

button to start/pause smart self-cleaning.

Charging and Self-Cleaning

Emptying the Dirty Tank C7-1—Hold the dirty tank handle, press the release button, and pull out the dirty tank. C7-2—Gently pull out the tank cover, and empty the dirty tank.

3. After self-cleaning and drying are

completed, follow the voice message and empty the dirty tank timely to prevent odors. Notes:

Make sure that the clean tank and dirty tank are in place for optimum self-cleaning and drying performance.

You can disable automatic self-cleaning in the app.

The product is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the product charged during normal use.

Always place the vacuum cleaner back on the charging dock after use to avoid leaving water stains on the floor. When self-cleaning is completed, drying will start automatically. During charging, press and hold the button for 2 seconds to switch the drying mode. Press and hold the button for 2 seconds to start/stop drying.

Drying will automatically start after self-cleaning completes. Do not often start drying manually.

You can schedule self-cleaning and drying and adjust the mode in the app.

Self-cleaning and drying are available only when the vacuum cleaner is being charged and with a high battery level. Different drying modes require different power levels. When the vacuum cleaner is set to Fast Drying mode but the battery level is low, it will automatically switch to Quiet Drying mode.

Stay away from the drying air outlets during drying.Notes:

Drying After adding your vacuum cleaner in the app, you can adjust the volume and change the language of the voice messages through the app. Voice Message Settings When the vacuum cleaner is on standby, press and hold the button and then the button for 5 seconds until you hear the "Restoring factory settings" voice message. The machine will then be restored to factory settings. Restoring Factory Settings Part Maintenance Frequency Replacement Frequency Roller 2-4 weeks 6-12 months Filter 1 month 6-12 months Cleaner head and dirty water pathway As needed N/A Dirty tank As needed N/A Charging dock As needed N/A Charging contacts As needed N/A To maintain optimal performance of the vacuum cleaner, refer to the following table for routine maintenance. Routine Maintenance

2. Lock the vacuum cleaner while on standby

so that it can stand upright on the floor.

3. If the vacuum cleaner is left idle for

5 minutes while on standby, it will automatically turn off. To manually turn the vacuum cleaner off, press and hold the button for 2 seconds while it is on standby. dock. Charging starts when you hear the "Charging started. Please start self- cleaning." voice massage.1212 D1-1—Uninstall the dirty tank, pull out the tank cover, and remove the filter on the tank cover. Use the provided maintenance brush to clean the Notes:

Allow at least 24 hours for the filter to dry thoroughly before reinstalling it.

Do not touch the filter surface with hands, brushes, or sharp objects to avoid damaging it. D1-2—Dry all the parts thoroughly before reinstalling them back in place. D2-1—Grip the clean tank handle, press the release button, and gently pull the clean tank upwards at a slight angle to uninstall the tank. D2-3—Grab the roller release tab and pull the roller out along the cleaner head. Use the provided maintenance brush to remove the dirt on the roller, then rinse it with clean water. D2-4—When you need to replace the roller, pull the roller cap out of the roller by grabbing the whole cap. Then, install the roller cap to a new roller. Notes:

Use the maintenance brush carefully to avoid injury.

When you detach the roller cap, do not pull it by its handle.

To prevent potential damage, keep the roller cap attached while cleaning the roller. If this product is left unused for a prolonged period of time, fully charge it, unplug it, and store it in a cool and dry place. Do not place it in humid locations or direct sunlight. Charge it at least once every 3 months to avoid battery overdischarge. Product Maintenance

Dirty Tank and Filter

Clean Tank and Roller Wipe and clean the vacuum cleaner with a soft, dry cloth. Before cleaning, remove the vacuum cleaner from the charging dock and power it off. Vacuum Cleaner D2-2—Rinse the tank bottom with clean water. D2-5—Reinstall the roller and clean tank.

1. Power off the vacuum cleaner and place

it in a stable position, then remove the dirty tank, clean tank, and roller.

2. Clean the roller slot and dirty water

pathway with the provided maintenance brush.

3. Reinstall the dirty tank, clean tank, and

roller. Unplug the charging dock and use a soft, dry cloth to clean its surface and the charging contacts. Clean the adaptive drive wheels regularly. Do not rinse the charging dock directly with water.Note: Do not rinse the cleaner head directly with water.Note:

Cleaner Head and Dirty Water Pathway

Adaptive Drive Wheels

The frequency of replacement may vary with the actual situation. If abnormal wear occurs, replace the parts immediately.

The vacuum cleaner must be powered off or stopped running, and the charging dock unplugged before you clean or maintain them. Notes: Part Maintenance Frequency Replacement Frequency Clean tank 2-4 weeks N/A Adaptive drive wheels As needed N/A debris on the filter. If the filter is very dirty, rinse it with cold water and shake off the remaining water.13 Model WD5M2A Rated Voltage/ Current

21.6 V/4000 mAh (TYP)

Lithium-ion battery Vacuum Cleaner Basic Parameters Dock Charger Model MDS14LRR Rated Input Voltage 120 V~ Rated Frequency 60 Hz Rated Input (Charging)

Rated Input (Drying)

Rated Output 30 V 1 A Charging Battery

21.6 V/4000 mAh (TYP)

Lithium-ion battery1414 Issue Solution There are obvious water stains on the floor, the cleaner head leaks water, or water cannot be vacuumed from the floor.

Remove the roller and dirty tank, check the dirty tank pathway and the suction port inside the roller slot for any clogging, and check if the filter is clogged or wet. Confirm that the dirty tank and filter are properly installed, then try again. The LED display does not light up and the vacuum cleaner cannot start.

Low battery level. Charge it before use. Unpleasant smell during use.

Clean the roller, dirty tank, and filter. Cleaning creates a lot of foam.

Do not add any disinfectant to the clean tank or spray it on the floor. Only use cleaning solutions recommended by Roborock in the clean tank.

Do not over-add the recommended cleaning solution. The vacuum cleaner does not charge when docked.

Clean the charging contacts on the charging dock and vacuum cleaner. The LED display is on, but the vacuum cleaner does not respond on button pressing.

Press and hold the button for 10 seconds to force a power-off, then restart the machine. Unable to connect to WiFi.

WiFi disabled. Reset the WiFi and try again.

Poor WiFi signal. Make sure that the vacuum cleaner is placed in an area with better WiFi.

Abnormal WiFi connection. Reset the WiFi, download the latest app version and retry.

Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock customer service for help with troubleshooting. Is power always being drawn when the vacuum cleaner is on the dock?

The vacuum cleaner will consume power while it is docked to maintain battery performance, but the power consumption is extremely low. Common Issues15 Environmental Protection Description Notes:

Before removing the battery, make sure that it is fully drained. Do not attempt to remove the battery if the power cable is plugged in.

When unplugging the connector, ensure that the positive and negative nodes do not come into contact to avoid a short circuit.

Remove the entire battery pack. Avoid damaging the battery pack casing to avoid a short circuit or leakage of hazardous substances.

If you come into contact with battery leakage, rinse thoroughly with plenty of water and seek medical attention immediately. The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Remove the battery before disposing of this product and hand it to a professional battery recycling facility for centralized disposal.

1. Remove the display screen cover.

2. Unscrew the inner frame screws of the indicator light panel, and remove the indicator light panel.

3. Disconnect the positive and negative flag-type terminals of the fan, and disconnect the fan communication line.

4. Disconnect the battery harness terminals.

5. Remove the battery.

How to remove the battery:

• The following information applies only when disposing of the vacuum cleaner and should not be followed for day-to-day operations. Removing the Battery Holiday Energy Saving Function In holiday mode the device will switch to Low Power mode to minimize power consumption. This includes dimming of the LED indicator, and the stopping of all non-charging related functions including cleaning, remote control over WiFi, and more. To activate holiday mode, firstly, remove the wet and dry vacuum cleaner from the charging dock and turn it off. Secondly, press and hold the Change Mode button, and at the same time, put the vacuum back to the dock and wait 10 seconds until hear “ticktack” then release the button. The wet and dry vacuum cleaner, main unit and charging dock will enter holiday mode. To deactivate holiday mode, you need two steps:

1. Remove the wet and dry vacuum cleaner from the charging dock and press and hold the Power button for 10 seconds.

2. Unplug the power cord and reconnect.1616

Manufacturer: Shenzhen Roborock Innovation Technology Co., Ltd. Address of Manufacturer: Room 1802, Building D1, Nanshan Zhiyuan, No.1001 Xueyuan Avenue, Changyuan Community, Taoyuan Street, Nanshan District, Shenzhen, P.R. China For more product information, visit our website: www.roborock.com For after-sales support, contact our support team at: support@roborock.com (United States/Canada/Non-Europe) 1-855-960-4321 (United States only) 1-833-421-1915 (Canada only) Wet and Dry Vacuum Cleaner