VG295114CA - Cooktop GAGGENAU - Free user manual and instructions
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| Product type | Gas cooktop |
| Brand | Gaggenau |
| Model | VG295114CA |
| Number of burners | 5 (2 normal, 2 rapid, 1 wok) |
| Burner type | Gas burners with double or triple flame rings |
| Ignition | Automatic electronic ignition |
| Flame monitoring | Electronic with automatic reignition |
| Adjustable power | Continuously from low to high heat |
| Surface material | Stainless steel |
| Grate material | Steel with rubber pads |
| Burner cap material | Brass (normal and rapid burners); enameled cast iron (wok burner) |
| Power supply | Gas (natural or LPG) and electricity (220-240 V) |
| Included accessories | Pan supports, control knobs |
| Optional accessories | Wok WP 400 001, cleaning gel (ref. 00311859), stainless steel cleaner (ref. 00311499) |
| Maintenance | Clean after each use; do not use high-pressure or steam cleaner; do not clean in dishwasher |
| Safety | Electronic flame monitoring, automatic shut-off in case of extinction, overheat protection, child safety instructions |
| Certifications | Complies with safety standards; California Proposition 65 warning |
| After-sales service | Repairs by authorized technician; toll-free CA8774424436 |
| Repairability | Spare parts available; repair by after-sales service |
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USER MANUAL VG295114CA GAGGENAU
IMPORTANT SAFETY INSTRUCTIONS 3
Fire Safety 4
Gas Safety 4
Burn Prevention 5
Child Safety 5
Cleaning Safety 6
Cookware Safety 6
Proper Installation and Maintenance 6
State of California Proposition 65Warnings 7
Your new appliance 8
Gas stovetop 8
Control knob 8
Special accessories 8
Setting up burners 9
Operating principle 9
Adjusting stovetop 10
Turning on 10
Indicator light 10
Electronic flame monitoring and automatic
re-ignition 10
Turning off 10
Settings table and tips 11
Tips for cooking and roasting 11
Wok tips 11
Information on cookware 11
Appropriate cooking vessels 11
Information for use 11
Care and cleaning 12
Cleaning appliance 12
Cleaning electrode 13
Burnt-on dirt 13
Discoloration of the burners 14
Do not use these cleaning agents 14
Troubleshooting 15
Customer service 16
Protecting the environment 16
Saving energy 16
Environmentally-friendly disposal 16
Additional information on products, accessories, replacement parts and services can be found at www.gaggenau.com and in the online shop www.gaggenau.com/zz/store
Safety Definitions
WARNING
This indicates that death or serious injuries may occur as a result of non-observation of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of non-observation of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch.
- Do not use any phone in your building.
- Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
-
If you cannot reach your gas supplier, call the fire department.
-
Installation and service must be performed by a qualified installer, service agency or the gas supplier.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Fire Safety
Save these instructions.
Set the burner control so that the flame does not extend beyond the bottom of the pan.
Do not allow aluminum foil, plastic, paper or cloth to come in contact with a hot surface element, burner or grate. Do not allow pans to boil dry.
If the cooktop is near a window, forced air vent or fan, be certain that flammable materials such as window coverings do not blow over or near the burners or elements. They could catch on fire.
Always have a working smoke detector near the kitchen.
Never leave the cooktop unattended when in use. Boilovers cause smoking and greasy spillovers may ignite.
WARNING
TO REDUCE THE RISK OF A GREASE FIRE:
a) Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
b) Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
c) Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
d) Use proper pan size. Always use cookware appropriate for the size of the surface element.
In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames.
Smother flames from food fires other than grease fires with baking soda. Never use water on cooking fires.
Take care that drafts like those from fans or forced air vents do not push the flames so that they extend beyond the edges of the pan.
Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.
WARNING
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING:
a) SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
b) NEVER PICK UP A FLAMING PAN - You may be burned.
c) DO NOT USE WATER, including wet dishcloths or towels - a violent steam explosion will result.
d) Use an extinguisher ONLY if:
- You know you have a Class ABC extinguisher, and you already know how to operate it.
- The fire is small and contained in the area where it started.
- The fire department is being called.
- You can fight the fire with your back to an exit.
Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off.
Gas Safety
To prevent carbon monoxide build-up, do not block appliance air vents.
Have the installer show you where the gas shut-off valve is located.
For proper burner performance, keep igniters clean and dry.
If a burner goes out and gas escapes, open windows and doors. Wait until gas dissipates before using the appliance.
IMPORTANT SAFETY NOTICE: Burning gas cooking fuel generates some by-products which are on the list of substances which are known by the State of California to cause cancer or reproductive harm. To minimize exposure to these substances, always operate this unit according to the instructions contained in this booklet and provide good ventilation.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING
All igniters spark when any single burner is turned on. Do not touch any of the burners when the cooktop is in use.
If you smell gas, your installer has not done a proper job of checking for leaks. If the connections are not perfectly tight, you can have a small leak and, therefore, a faint smell. Finding a gas leak is not a "do-it-yourself" procedure. Some leaks can only be found with the burner control in the ON position and this must be done by a qualified service technician. See Warning, on page 3
WARNING
To prevent flare-ups all grates must be properly positioned on the cooktop whenever the cooktop is in use. Each of the feet must be placed into the corresponding dimples in the cooktop. Do not use a grate if the rubber feet are missing or damaged.
Keep the igniter ports clean for proper lighting performance of the burners. It is necessary to clean these when there is a boilover or when the burner does not light even though the electronic igniters click.
WARNING
To prevent flare-ups do not use the cooktop without all burner caps and all burner grates properly positioned.
WARNING
Do not clean or touch any of the burners when an extra low burner (if equipped) is in use. When the extra low burner automatically reignites the ignitor at the burner will spark.
WARNING
Use this appliance only for its intended use as described in this manual. NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating the appliance. Never use the appliance for storage.
WARNING
NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard.
Burn Prevention
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS - Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing, poinholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop and areas facing the cooktop.
Do not heat or warm unopened food containers. Build-up of pressure may cause the container to burst and cause injury.
Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crèpes Suzette, Cherries Jubilee, Peppercorn Beef Flambre).
Use high heat settings on the cooktop only when necessary. To avoid bubbling and splattering, heat oil slowly, on no more than a low-medium setting. Hot oil is capable of causing extreme burns and injury.
Never move a pan of hot oil, especially a deep fat fryer. Wait until it is cool.
Secure all loose garments, etc., before beginning. Tie long hair so that it does not hang loose, and do not wear loose-fitting clothing or hanging garments, such as ties, scarves, jewelry, or dangling sleeves.
Child Safety
When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.
Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer. This can damage the appliance, and the unit may tip over, potentially causing severe injury.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Do not allow children to use this appliance unless closely supervised by an adult. Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use.
CAUTION
Items of interest to children should not be stored in an appliance, in cabinets above an appliance or on the backsplash. Children climbing on an appliance to reach items could be seriously injured.
Cleaning Safety
IMPORTANT SAFETY NOTICE: The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure to such substances. The burning of gas cooking fuel and the elimination of soil during self-cleaning can generate some by-products which are on the list. To minimize exposure to these substances, always operate this unit according to the instructions contained in this booklet and provide good ventilation.
WARNING
The burning of gas cooking fuel can create small amounts of Carbon Monoxide, Benzene, Formaldehyde and Soot. To minimize exposure to these substances the burners should be adjusted by a certified installer or agency to ensure proper combustion. Ensure proper ventilation with an open window or use a ventilation fan or hood when cooking with gas. Always operate the unit according to the instructions in this manual.
Do not block the oven vent(s) during the self-cleaning cycle. Always operate the unit according to the instructions in this manual.
After a spill or boilover, turn off the burner and allow the cooktop to cool. Clean around the burner and burner ports. After cleaning, check for proper operation.
Cookware Safety
Hold the handle of the pan when stirring or turning food. This helps prevent spills and movement of the pan.
Use Proper Pan Size.
The use of undersized cookware will expose a portion of the heating element or burner to direct contact and may result in ignition of clothing. Select cookware having flat bottoms large enough to cover the surface heating unit. This appliance is equipped with one or more surface units of different sizes. Proper relationship of cookware to heating element or burner will also improve efficiency.
Always position handles of utensils inward so they do not extend over adjacent work areas, burners, or the edge of the cooktop. This reduces the risk of fires, spills and burns.
Adjust burner flame size so that it does not extend beyond the edge of the cookware. Proper relationship of cookware to burner flame reduces safety risks.
Proper Installation and Maintenance
Have the installer show you the location of the circuit breaker or fuse. Mark it for easy reference.
This appliance must be properly installed and grounded by a qualified technician. Connect only to properly grounded outlet. Refer to Installation Instructions for details.
This appliance is intended for normal family household use only. It is not approved for outdoor use. See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer.
Do not store or use corrosive chemicals, vapors, flammables or nonfood products in or near this appliance. It is specifically designed for use when heating or cooking food. The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.
WARNING
Failure to operate knobs properly may result in personal injury and damage to the appliance.
This appliance is not intended for operation with an external time switch or external remote control.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized servicer.
Do not repair or replace any part of the appliance unless specifically recommended in this manual. Refer all servicing to a factory authorized service center.
To avoid electrical shock hazard, before servicing the appliance, switch power off at the service panel and lock the panel to prevent the power from being switched on accidentally.
State of California Proposition 65 Warnings:
WARNING
This product can expose you to chemicals including vinyl chloride, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Your new appliance
Here you will get to know your new appliance and obtain information about accessories.
Gas stovetop
Control knob Special accessories
The markings on the control knob show which burner it is for and the setting from low to full flame. Setting is steppless.
You can order the following accessories from your specialist dealer:
WP 400 001 Wok pan made of multi-layered material. With concave bottom and handle, 14% (36 cm), 6 liters, height 4^ (10 cm).
Use the accessories only as indicated. The manufacturer assumes no liability for incorrect usage of the accessories.
Setting up burners
The burner parts must be positioned evenly and so that they fit perfectly in place, otherwise malfunctions may occur with ignition or during operation. The snap-in pins must engage in the appropriate slots.
Setting up standard burners / high-output burners
Setting up wok burner
Operating principle
The gas stovetop has two standard burners (two flame rings), two high-output burners (two flame rings) and a wok burner (three flame rings).
The appliance is equipped with single-handed operation, automatic quick ignition, electronic flame monitoring and automatic re-ignition.
Turning the control knob ignites the stove. Output is stepplessly adjustable between full and low flame.
Adjusting stovetop
The markings on the control knobs show you the position of the respective burner and output from full to low flame. Output is stepplessly adjustable.
Notes
Only ignite cooking zones once the pan supports and all burner parts are correctly positioned.
- Burners and electrodes must be clean and dry.
Only use the specified accessories. Do not line stainless steel stovetop (e.g. with aluminum foil).
- Don't cover the ventilation openings on the rear side of the gas stovetop.
CAUTION
Heat damage to the range hood
Turn on a range hood when the gas cooktop is in operation. An appropriately high-output range hood must be selected for using multiple cooking zones. Provide for sufficient air supply.
Turning on
Your gas stovetop has an automatic quick start feature.
1 Place an suitable pot or pan on the desired burner.
2 Press down the appropriate control knob and turn it left to the desired position. The burner ignites automatically.
By slowly turning the control knob, the flame size can be steplessly adjusted between full and low flame.
Notes
- If you have large pots on the cooking zones, you should ignite at low flame.
-
With each activation of the stovetop, the electronics perform a self-test. All electrodes ignite and the desired burner ignites after a few seconds. If you turn on more burners, only the respective electrode ignites.
-
When turning on the stovetop, the electronics open the gas supply, which causes a small noise. This is normal.
- The appliance does not work in the event of a power failure.
Indicator light
The indicator light next to the control knob lights up when the burner is in operation and the flame is burning. The indicator light blinks in case of a malfunction.
Electronic flame monitoring and automatic re-ignition
For your safety, the stove is equipped with an electronic flame monitoring system. If the flame goes out during operation (e.g. through a draft of air), the appliance automatically re-ignites the burner.
Should the re-ignition prove unsuccessful (e.g. grime on burner due to spillage), the appliance turns off all burners and the indicator lights of the activated cooking zones flash.
Turn all control knobs to 0. The blinking indicator lights go out except for the indicator of the burner concerned. It continues blinking for a few seconds.
Wait until the appliance has cooled down sufficiently and then check if all parts of the burner are correctly in place. Check whether the burner or electrode is dirty (see malfunction table).
Note: In the event of a burner malfunction, you can continue to use the other burners, but only once all control knobs are turned to 0.
Please bear in mind if you turn the cold appliance on to maximum:
Depending on the gas type and pressure used, the electrode may ignite, even though there is already a flame, and then turn off. Turn all control knobs to 0. Then turn the control knob of the desired cooking zone to a lower position (not maximum) and wait 30 - 60 seconds until the burner has heated up. Now you can use your appliance as usual.
Turning off
Turn the desired control knob right, as far as it will go, to position 0.
If all control knobs are turned to 0, the appliance electronics close the gas supply.
Settings table and tips
| Setting range Cooking procedure | |
| Full flame | Bring to the boil Water |
| Frying Meat | |
| Heating up Grease, fluid | |
| Bring to the boil Soups, sauces | |
| Blanching Vegetables | |
| From ^ to ^ | Roasting Meat, fish, potatoes |
| Baking Pastries, egg dishes | |
| Simmering Dumplings, boiled sausage, boiled meat | |
| Whipping Creams, sausces | |
| Boiling Soups, potatoes | |
| Steaming Vegetables, fish | |
| Stewing Vegetables, fruit, fish | |
| Braising Goulash, roasts, vegetables | |
| Low flame ^ | Thawing Frozen foods |
| Soaking Rice, pulses | |
| Warming up Soups, stews, vegetables in sauce | |
Tips for cooking and roasting
The values in the settings table serve as mere guidelines, since more or less heat may be required, depending on the type and condition of the foods, as well as the size and fullness of the pot.
The high output causes grease and oil to heat up quickly. Don't leave food unattended while frying; grease can catch fire and burn the food.
The rear cooking zones should be used to prepare foods requiring longer cooking times.
For parboiling, frying and deep-frying large portions, you should use the high-output burners or wok burners.
Wok tips
We recommend woks with a concave bottom. You can order a high-quality wok as a special accessory (WP 400 001)
For cooking, only use cooking oil that can be heated up, such as peanut oil, with the wok.
Cook the ingredients at high heat while stirring constantly, for not too long. The vegetables should still be firm to the bite.
It is advisable to use a flat ladle with a long handle, made of heat-resistant material, to stir and scoop out.
Information on cookware
The following information will help you save energy and avoid damage to cooking vessels.
Appropriate cooking vessels
| Burner | Recommended diameter of pot base | Minimum diameter of pot base |
| Normal burner | 200 - 240 mm | 90 mm |
| High-output burner | 240 - 280 mm | 90 mm |
| Wok burner | 240 - 320 mm | 160 mm |
Pots with a diameter of less than 90~mm or greater than 280~mm (320 mm for wok burners) shouldn't be used. If you use larger pots, you must maintain a minimum clearance of 50~mm between the cooking vessel and surrounding flammable objects. A minimum distance of 50~mm must be maintained between the control knob or control panel and the pot or pan. The cooking vessel must touch the control panel.
Information for use
Use cooking vessels of appropriate size for the particular burner.
Don't use small cooking vessels on large burners. The flame shouldn't come in contact with the sides of the cooking vessel.
Don't use any deformed cooking vessels that don't stand solidly on the cooktop. The vessels could tip over.
Only use cooking vessels with flat and thick bottoms.
Don't cook without a lid or if the lid is not on all the way. The majority of the heat is lost.
Place the cooking vessel in the center of the burner, otherwise it may tip over.
Don't place large pots on the burners near the stove controls. They could overheat and become damaged.
Place the pots on the pan supports, never directly onto the burners.
Prior to use, ensure that the pan supports and lids of the gas burners are positioned correctly.
Handle vessels carefully on the cooktop.
Don't bang the cooktop and don't place any heavy weights on it.
Never heat a cooking vessel (e.g. roasting tin, pan, cooking stone) with multiple burners. The resulting accumulation of heat causes damage to the appliance.
Care and cleaning
In this section, you'll find tips and information about optimum care and cleaning of the cooktop.
WARNING
Risk of burns
The appliance grows hot during operation. Let appliance cool down prior to cleaning.
WARNING
Risk of electrical shock
Don't use a high-pressure cleaner or steam cleaner.
Cleaning appliance
Clean the appliance after each use, once it has cooled down. Remove spilled fluids immediately; don't let any food rests burn on.
Keep the ventilation gap on the rear side of the appliance clean. The ventilation gap must not be covered up.
The bright metallic color of the burners (burner lid, burner ring and burner head) turns darker after long use due to natural oxidation. The color change doesn't affect use.
Cleaning gas stovetops:
1 First lift up a lateral pan support with both hands and then remove the other two pan supports.
CAUTION
The stovetop can become scratched.
2 Remove burner lid, burner ring and burner head. Only clean the burner parts when cold!
3 Let burned-on residue soak in a little water and dishwashing liquid. This helps dissolve stubborn grime. Don't use abrasive cleaning agents or sponges.
4 Only use a little water to clean the stovetop. No water must penetrate into the burner parts below.
5 Slight discolorations may occur on the stainless steel surface due to heat generation. Don't try to scrub away these discolorations, as it may damage the surface. Distribute stainless steel care product evenly thin along the stovetop (not on the control
panel!). This provides for an even surface and your stovetop remains attractive-looking for a long time.
6 Dry off the burner parts. Only turn on the appliance once all parts are dry. Damp burner parts could cause problems with ignition or an unstable flame.
7 When assembling the burner ring and head, place them on the burner such that the snap-in pins engage into the appropriate slots. Make sure the burner parts are correctly positioned; they must lie straightly.
8 Important: First put the center pan support back in place (make sure it is correctly centered over the burner) and then the lateral one. The rounded-off corners of the lateral pan supports must face the side (see figure).
Appliance part/Recommended cleaning surface
| Stainless steel surfaces | Apply dishwashing liquid with a soft, damp cloth; dry off with a soft cloth. Only use a little water for cleaning; no water must penetrate penetrate into the appliance. If it is very dirty or discolored by heat, a stainless steel cleaner is available from your specialist dealer or our customer service (order number 00311499). |
| Pan supports Remove carefully for cleaning. Let soak in the sink. Clean with a dishwashing brush and dishwashing liquid. Clean carefully around the rubber buffer so that it doesn't come loose. Rinse with clear water and carefully dry it before putting it back in place. Don't wash in the dishwasher! | |
| Burner lid, burner ring, burner head (brass) | Remove coarse grime with a damp cloth and dishwashing liquid. Apply brass polish in order to attain the original, metallic gleam. Check that the openings aren't plugged. Make sure that small parts don't get lost. Don't wash in the dishwasher! |
| Appliance part / surface | Recommended cleaning |
| Wok burner head (enamed cast iron) | Clean with a dishwashing brush and dish-washing liquid and carefully dry it before putting it back in place.Don't wash in the dishwasher! |
| Control panel Clean with a soft, damp cloth and some dishwashing liquid; the cloth must not bee too wet. Dry off with a soft cloth. | |
| Control knob Clean with a soft, damp cloth and some dishwashing liquid; the cloth must not bee too wet. | |
| CAUTIONDamage to deviceDon't remove control knob for cleaning. | |
Cleaning electrode
A dirty electrode can cause malfunctions with ignition or flame monitoring.
Clean with brush included if necessary. The electrode is sensitive; clean carefully and don't twist or damage it. Don't turn on the stovetop during cleaning.
Burnt-on dirt
For hard-to-remove, burnt-on dirt, you can order a cleaning gel from our online shop, from your specialist retailer or our Customer Service (item number 00311859). It is suitable for pan supports and the stainless steel recess. If necessary, let the dirt soak overnight. Heed the instructions on the cleaning agent.
NOTICE: DAMAGE TO THE SURFACE -
Do not use the cleaning gel on the burner parts.
Discoloration of the burners
After long use, the burner parts made of brass become darker due to natural oxidation. The change in the color does not affect user benefits.
Do not use these cleaning agents
Caustic or corrosive cleaners
- Don't allow acidic cleaners (e.g. vinegar, citric acid, etc.) to get on the frame or panel
- Cleaners containing chlorine or large proportions of alcohol
Baking oven spray
- Hard, scratchy dish-washing sponges, brushes or scourers
- Thoroughly wash out new sponge cloths before using them.
Troubleshooting
You can often easily eliminate problems that may occur on your own. Before calling customer service, take into account the following information.
| Malfunction Possible cause Solution | |
| Burner doesn't ignite when turned on; indicator lights are off. | No power supply. Turn control knob to 0. Check in the fuse box whether the fuse has opened. |
| Burner doesn't ignite when turned on; indicator light of activated burner blinks. | Burner or gas supply malfunction. Turn control knob to 0. Check: • Burner parts correctly in place? • Gas stop tap open? • Burner dry and clean? • Air pocket in pipeline after first connection or cylinder change (with liquefied gas)? • Gas cylinder empty (with liquefied gas)? |
| Burner turns off during operation, indicator lights go out and only the indicator of the burner affected continues blinking for a few seconds. | Burner or gas supply malfunction. Turn all control knobs to 0. Wait until the appliance has cooled down! With this burner, check: • Burner parts correctly in place? • Electrode dirty (food remains) or damp? • Burner dirtied with spilled food? • Strong draft of air (e.g. open window directly behind the gas stovetop)? • Gas cylinder empty (with liquefied gas)? |
| Burners turn off while in operation, indicator lights go out. | Power failure Turn all control knobs to 0. Check power supply. There is no automatic re-ignition after a power failure. |
| Burners turn off while in operation; all indicator lights blink. | Overheating protection Turn all control knobs to 0. Wait until indicator lights stop blinking. |
| It smells like gas in the kitchen. Potential leak at gas cylinder connection. | Check gas cylinder connection for leaks. |
Customer service
If your appliance needs repairs, our customer service is there for you. We work hard to help solve problems quickly and without unnecessary service calls, getting your appliance back up and running correctly in the least amount of time possible.
When you call, please indicate the product number (E-Nr.) and serial number (FD-Nr.) so that we can support you in a qualified manner. You will find the type plate with these numbers on the bottom of the appliance. To avoid having to search for a long time when you need it, you can enter your appliance data and the customer support telephone number here.
E-Nr. FD-Nr.
Customer Service
Please read the use and care instructions provided with your appliance. Failure to do so may result in an error in using the appliance. This could result in a service call that instead of fixing a mechanical issue is only needed for customer education. Such calls are not covered by the appliance warranty.
WARNING
Risk of electric shock
Incorrect repairs are dangerous. Repairs may only be carried out by an authorized servicer. If the appliance is not functioning properly, unplug the power cord or switch off the fuse in the fuse box. Contact Customer Support.
Please find the contact data of all countries in the enclosed customer service list.
To book an engineer visit and product advice
USA 8774424436
toll-free
CANADA 877 442 4436
toll-free
You can rely on the manufacturer's expertise. Rest assured that the repair will be handled by trained service technicians who have the original replacement parts for your appliance.
Protecting the environment
Your new appliance is energy-efficient. Here you can find tips on how to save even more energy when using the appliance, and how to dispose of your appliance properly.
Saving energy
During cooking, ensure that there is a sufficient supply of air to enable the extractor hood to work efficiently and with a low level of operating noise.
- Adjust the fan speed to the amount of steam produced during cooking. Only use intensive mode when required. The lower the fan speed, the less energy is consumed.
If cooking produces large amounts of steam, select a higher fan speed in good time. If the cooking steam has already spread around the kitchen, the extractor hood will need to be operated for longer.
- Switch off the extractor hood if you no longer require it.
- Switch off the light if you no longer require it.
- Clean and (if required) replace the filter at regular intervals in order to increase the effectiveness of the ventilation system and to prevent the risk of fire.
Put the lid on to reduce cooking steam and condensation.
Environmentally-friendly disposal
Unpack the appliance and dispose of the packaging in line with environmental requirements.
Table de Matieres
Conservercesinstructions.
1901 Main Street, Suite 600
Irvine, CA 92614
+1-877-442-4436
www.gaggenau.com/us
© 2018 BSH Home Appliances
