Bravia XBR77A9G - TV SONY - Free user manual and instructions
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USER MANUAL Bravia XBR77A9G SONY
- Images and illustrations used in the Setup Guide and this manual are for reference only and may differ from the actual product. Location of the identification label Labels for the TV Model No. and Power Supply rating are located on the rear of the TV. They can be found by removing the stand cover . CAUTION To prevent electric shock and blade exposure, do not use this AC plug with an extension cord, receptacle or other outlet unless the blades can be fully inserted. • Operate the TV only on 110 V - 240 V AC (U.S.A./Canada 120 V AC) Note Note This television includes a QAM demodulator which should allow you to receive unscrambled digital cable television programming via subscription service to a cable service provider. Availability of digital cable television programming in your area depends on the type of programming and signal provided by your cable service provider. To attach the Table- Top Stand, refer to the
tup Guide. The 77" class has a 76.7 inch (194.7 cm) viewable image size, the 65” class has a 64.5 inch (163.9 cm) viewable image size and the 55” class has a 54.6 inch (138.8 cm) viewable image size (measured diagonally). Help Find more troubleshooting and other useful information directly from your TV. Press HELP on the remote control to display a list of topics, or to search by keyword. Help Guide (Manual) For more detailed information, select [Help Guide] from the Help menu on your TV. You can also check the Help Guide from your PC or smartphone (information provided on the back cover of this manual). IMPORTANT NOTICE Owner’s Record The model and serial numbers are located at the side and/or rear of the TV. Record these numbers in the spaces provided below. Refer to them whenever you call upon your Sony dealer regarding this TV.Model NameSerial No.3
FCC Related Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
- Connect the equipment into an outlet on a circuit
ifferent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. Safety and Regulatory This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including
nterference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this dev ice is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. 5 GHz bands are restricted to indoor operations only. This equipment complies with FCC/IC radiation exposure
imits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equ ipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles). This device and its antenna(s) must not be co-located or
erating with any other antenna or transmitter except Grant condition. High-power radars are allocated as primary users (i.e.
iority users) of the bands 5250-5350 MHz and 5650- 5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices. WARNING Stability Hazard The television set may fall, causing serious personal injury or death. Never place a television set in an unstable location. A
elevision set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
- Using cabinets or stands recommended by the
nufacturer of the television set.
- Only using furniture that can safely support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for
xample, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that m ay be located between the television set and supporting furniture.
- Educating children about the dangers of climbing on furn iture to reach the television set or its controls. If your existing television set is being retained and relocated, the same considerations as above should be applied. Compatible Wall-Mount Bracket Information Use the following Sony Wall-Mount Bracket with your TV model. Use with other Wall-Mount Brackets* may cause instability
nd could result in property damage or injury.
- For instructions on using the Wall-Mount bracket with
our TV please go to http://esupport.sony.com for your TV model and download “Wall-Mount Bracket”. To Customers Sufficient expertise is required for TV installations. Be sure to subcontract the installation to a Sony dealer or licensed contractor and pay adequate attention to safety during the installation. Before setting up your TV Some TV models are packaged with a detached Table-Top Stand so you can mount your TV to a wall right away. See page 14 (Installing the TV to the Wall) if you want to mount the TV to a wall. If you are not mounting the TV to a wall,
ou will need to attach the Table-Top Stand. You will need a Phillips screwdriver (not supplied) and the supplied screws to complete the task, refer to the Setup Guide. Be sure to consider the following while setting up your TV:
- Disconnect all cables when carrying the TV.
- Carry the TV with the adequate number of people; larger
ze TVs require two or more people.
- Correct hand placement while carrying the TV is very important for safety and to avoid damage. Safety Information Supplier’s Declaration of Conformity Trade Name: SONY Model: XBR-77A9G/XBR-65A9G/XBR-55A9G Responsible Party: Sony Electronics Inc. Address: 16535 Via Esprillo, San Diego, CA 92127 U.S.A. Telephone Number: 858-942-2230 Pursuant to FCC regulations, you are cautioned that any
hanges or modifications not expressly approved in this manual could void your authority to operate this equipment. Sony TV Model No. XBR-77A9G/65A9G/55A9G Sony Wall-Mount Bracket Model No. SU-WL8554
- Ensure your TV has adequate ventilation, see page 19.
- For best picture quality, do not expose the screen to direct
lumination or sunlight.
- Avoid installing the TV in a room with reflective wall and
- Avoid moving the TV from a cold area to a warm area. Sudden room temperature changes may cause moisture condensation. This may cause the TV to show poor picture and/or poor color. Should this occur, allow moisture to evaporate completely before powering the TV on. Securing the TV Sony strongly recommends taking measures to prevent the TV from
oppling over. Unsecured TVs may topple and result in property damage, serious bodily injury or even death. Preventing the TV from Toppling
- Secure the TV to a wall and/or Stand.
- Do not allow children to play or climb on furniture and TV sets.
- Avoid placing or hanging items on the TV.
urniture that can easily be used as steps, such as a chest of drawers.
- Install the TV where it cannot be pulled, pushed, or knocked over.
- Install the TV so that the TV’s Table-Top Stand does not protrude out from the Stand (not supplied). If the TV’s Table-Top Stand protrudes out from the Stand, it may cause TV set to topple over, fall down, and cause personal injury or damage to the TV.
- Route all AC power cords and connecting cables so that
ey are not accessible to curious children. Recommended Measures to Secure the
Consider the following measures when securing your TV to a Stand (not supplied). 1 Secure the Stand for the TV. Make sure the Stand can adequately support the weight of the TV. Use two angle braces (not supplied) to secure the Stand. For each angle brace use the appropriate hardware to:
- Attach one side of the angle brace to the wall stud.
- Attach the other side to the Stand. 2 Secure the TV to the Stand. Use the optional hardware listed as follows (not supplied):
- M4 machine screw (screwed into the TV’s stand base).
- A screw or similar (attach it to the Stand).
- Rope or chain (strong enough to support the weight of the TV). Make sure that there is no excess slack in the rope or chain. Angle brace (not supplied) Stand Rope or chain (not supplied) Screw (not supplied) M4 machine screw (not supplied) Screw hole on the stand base
The length of the M4 machine screw differs depending on the rope or chain diameter. Please refer to below illustration. 3 Anchor the TV to the wall by using bolts, wall anchor and chain (or rope). Please refer to below illustration for M6 eye bolt length. Note Note
- Your TV is shipped with screws attached to the rear of the TV depending on the TV model. (They are fastened in the screw holes for wall mounting.) Be sure to remove the upper two screws prior to anchoring the TV to a wall.
- Securing the TV to the Stand without securing the TV and the Stand to the wall provides minimum protection against the TV toppling over. For further protection, be sure to follow the three measures recommended. How to care for your BRAVIA TV Safety is very important. Please read and follow the safety documentation (Safety Booklet) separately provided. Unplug the TV and other
onnected equipment from the wall outlet before you begin cleaning your TV.
- Wipe the screen gently with a so ft cloth.
- Stubborn stains may be removed with a cloth slightly
istened with a solution of mild soap and warm water.
- If using a chemically pretreated cloth, please follow the
struction provided on the package.
irectly on the TV set. It may drip to the bottom of the screen or exterior parts and enter the TV set, and may cause damage to the TV set.
- Never use strong solvents such as
thinner, alcohol or benzine for cleaning.
- Do not plug in the TV into the wall outlet until the
isture from cleaning has evaporated. The TV should also be placed on a stable surface to prevent
from toppling over (see page 4). If you have young children or pets at home, check regularly to ensure the TV is securely fastened. 6 mm - 7 mm Screw (M4) Rope or chain TV’s stand base M6 eye bolts (not supplied) Wall-mount holes Rope or chain (not supplied) Wall-anchor (not supplied) 9 mm - 13 mm TV’s rear cover M6 eye bolt Precautions6
- For details of supported formats, refer to the “Specifications” in this manual.
- For supported PC formats, refer to the Help Guide. The BRAVIA® 4K TV Experience Thank you for choosing Sony! Your new BRAVIA® TV opens the door to the “4K TV Experience”. This document will help you get the most out of your TV. Please take a moment to register your TV at: U.S.A.: http://productregistration.sony.com Canada: http://www.sony.ca/registration Four Steps to a 4K TV Experience Set, Source, Sound, and Setup.
Set Now that you have made the best selection in OLED TV technology, be sure to remove all of the accessories from the
ckaging before setting up your TV.
Source To experience the stunning detail of your BR AVIA TV, you need access to HD programming.
- Upgrade your signal or content source to high-definition (4K) by contacting your HD service provider.
- Bring the astonishing resolution of your Sony 4K Ultra HD TV to life with Sony 4K Ultra HD Blu-ray Player. (The availability depends on region)
- Receive over-the-air HD broadcasts with an HD-quality antenna connected directly to the back of your TV. Visit http://www.antennaweb.org for more information on antenna selection and setup.
- Discover the wealth of entertainment now available on super-high resolution Blu-ray Disc™ player and other Sony HD
Sound Complete the high-definition experience with a BR AVIA Sync™ surround sound system or A/V receiver from Sony.
Setup Install your TV and connect your sources. See page 11 for sample connection diagrams. To help assure the highest quality
Precautions to Protect the Screen from Damage Image retention OLED TV‘s are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended periods of time. This is not a malfunction of the TV. Avoid displaying images that may cause image retention. The following are examples of images that may cause image retention:
- Content with black bars either on the top and bottom and/or the left and right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard definition)
- Static images such as photos.
- Video games that might have static content in some part
- On-screen menus, program guides, channel logos etc.
- Static content from applications.
- On-screen tickers, such as those used for news and
adlines. To reduce the risk of image retention:
- Sony recommends that you turn off the TV normally by pressing the power button on the remote control or the TV.
- Fill the screen by changing [Wide mode] to eliminate the black bars. Select [Wide mode] other than [Normal].
- Turn off the OSD (On Screen Display) by pressing the DISPLAY button, and turn off the menus from connected equipment. For details, refer to the instruction manuals for the connected equipment.
- Avoid displaying static images with bright colors
including white), clocks or logos on any portion of the screen.
- Set the picture settings based on the ambient conditions.
he Standard Picture is recommended for home use and when viewing content that often displays the station logos, etc. The TV has following features to help reduce/prevent
mage retention. Panel refresh Panel refresh will automatically run to adjust the uniformity of the TV screen after it has been in use for long periods of time. Panel refresh can also be performed manually and should only be used if image retention is very noticeable or you see the following message: [Panel refresh did not finish…] Caution:
- The Panel refresh function may affect the panel. As a reference, perform the Panel refresh only once a year, do not perform it more than once a year as it may affect the usable life of the panel.
- Panel refresh takes about one hour to complete.
- A white line may be displayed on the screen during the
anel refresh, this is not a malfunction of the TV.
- Panel refresh will only work when the room temperature is between 50 ºF and 104 ºF (10 ºC and 40 ºC). Pixel shift Automatically moves the image on the screen to prevent image retention. Other feature The screen brightness is automatically reduced when displaying still images, clocks, bright colors or logos etc. Protecting the TV Screen (OLED TV)8
Parts and Controls (Power) / + / – When the TV is off,Press to power on.When the TV is on,Press and hold to power off.Press repeatedly to change the function, then press + or – button to:• Adjust the volume.• Select the channel.• Select the input source of TV. Remote Control sensor*
/ Illumination LED The illumination LED lights up or blinks according to the status of the TV. For more information, refer to the Help
Use the hands-free built-in microphone for the Google Assistant or voice search. To enable the built-in MIC, follow the on-screen instructions when you press the button. Built-in MIC LED The built-in MIC LED lights up in amber when the built-in MIC is enabled. The built-in MIC LED can be disabled.* *1 Do not place anything near the sensor.*2 The Google Assistant or voice search requires an Internet connection. The Google Assistant or voice search with the built-in MIC is available only on limited region/country/language. Standby power consumption will increase because the built-in MIC is always listening when the Google Assistant or voice search with the built-in MIC is enabled. *3 For more information, see the Online Help Guide (page 2). Controls and Indicators
Using Remote Control (TV standby) Turn on or turn off the TV (standby mode). Number buttons Use with the 0-9 buttons to select digital channels. APPS Display a list of installed apps. Google Play Access the “Google Play” online service. NETFLIX (Only on limited region/ country/TV model) Access the “NETFLIX” online service. Color buttons Execute corresponding function at that time. Remote Control Parts Description The remote control shape, location, availability and function of remote control buttons may vary depending on your region/country/TV model. MIC
voice search* . (e.g., Search various content by voice.) //// (Navigation D-Pad)On screen menu navigation and selection. Switch to a TV channel or input and display the TV menu. *1 Only on limited region/country/language. *2 The Google Assistant or voice search requires an Internet connection.10
GUIDE Display the digital program guide, or EPG of cable/satellite box after setting [Cable/Satellite box setup]. DVR Display the DVR's list of recorded programs after setting [Cable/Satellite box setup]. INPUT Display and select the input source, etc. (Quick settings) Display Quick Settings. BACK Return to the previous screen. HOME Display the TV Home Menu. VOL +/– (Volume) Adjust the volume. JUMP Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected. MUTE Mute the sound. Press again to restore the sound. Hint
- The accessibility shortcut service can be turned on or off by pressing and holding MUTE. CH +/– (Channel) Select the channel. AUDIO Select the sound of multilingual source or dual sound for the program currently being viewed (depend on program source). SUBTITLE/CC Turn subtitles on or off (when the feature is available). HELP Display the Help menu. Help Guide can be accessed from here.
Operate media contents on the TV and connected BRAVIA Sync-compatible device. REC Record the current program with the DVR after setting [Cable/Satellite box setup]. DISPLAY Display information about the channel/ program/input you are viewing. Note Note
- For more information about [Cable/Satellite box setup], refer to the Help Guide. Guidelines for IR Remote Control
- Point your remote control directly at the IR sensor located on your TV.
- Make sure that no objects are blocking
he path between the remote control and the IR sensor on your TV.
- Fluorescent lamps can interfere with
our remote control; try turning off the fluorescent lamps.
- If you are having problems with the
mote control, reinsert or replace your batteries and make sure that they are correctly inserted.11
Connection Diagram For more information on connections, refer to the Help Guide by pressing HELP on the remote control. Note Note
- When connecting the cable to the Cable/Antenna input, finger tighten only, over tightening the connection can damage the TV. VCR/Video game equipment/DVD player/CamcorderAudio System with Optical Audio InputHome ControllerCable/AntennaRouterHeadphoneAV ReceiverAudio System with eARC/ARC/HDMI Device< 7 mmDigital still camera/Camcorder/USB storage mediaDigital still camera/Camcorder/USB storage mediaHDMI DeviceHome ControllerHDMI DeviceHDMI Device< 1.5 mm12
- To use your TV speakers as the center speaker, connect the output of your AV receiver to the CENTER SPEAKER IN on your TV.
- Before connecting cables, disconnect the AC power cord of both TV and AV receiver.
- Make sure the [Speakers] is set to
he CENTER SPEAKER IN to an AV receiver, disable [TV center speaker mode]. For details, refer to the Help Guide.
- These jacks are for receiving the external control signal. Enables extended control of the TV using RS- 232C via the RS-232C and IR IN jacks. RS-232C: connect to the RS-232C
erminal of the home controller. IR IN: connect to the IR out terminal
- Take care to not connect to
- You cannot output sound from both
e headphone and the TV speakers at the same time. USB 1/2, USB 3
- Connecting a large USB device may interfere with other connected devices beside it.
- When connecting a large USB device,
- HDMI interface can transfer the digital video and audio on a single cable.
- To enjoy high quality 4K 60p contents, connect a Premium High Speed HDMI cable and set the [HDMI signal format] to [Enhanced format]. Do this setting individually for each connected HDMI IN terminal. For details of supported formats, refer to the “Specifications“ in this manual (page 21-22).
- H DMI IN 3 eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel) Connect your audio system to the HDMI IN 3 to route TV audio to your
dio system. An audio system that supports HDMI eARC/ARC can send video to the TV, and receive audio from the TV via the same HDMI cable. If your audio system does not support HDMI eARC/ARC, an additional connection with DIGITAL AUDIO OUT (OPTICAL) is necessary.
- Use the HDMI cable with Ethernet to con nect audio system with eARC. 10 mm
- You cannot attach the side cover while the cables are connected to side terminal.
- Be sure to store the side cover in a safe place for
Installing the TV to the Wall To Customers: For product protection and safety reasons, Sony strongly recommends that installation of
ur TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself. To Sony Dealers and Contractors: Provide full attention to safety during the installation, periodic maintenance and examination
f this product. Wall-Mount Bracket Installation Information This TV’s instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall. For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-
ount Bracket) on the Sony Customer Support website for your TV model at the following address. https://www.sony.com/am/support Preparing for Wall-Mount Installation You can use the Wall-Mount Bracket SU-WL855 (not supplied) to install the TV to the wall. Make sure to attach the Table-Top Stand before installing the TV to the wall by referring to the
- Prepare the TV for the Wall-Mount Bracket before making cable connections.
- Follow the instruction guide provided with the Wall-Mount Bracket for your model. Suf ficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.
- Be sure to entrust the attachment of this product to the wall to Sony dealers or
icensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any damage or injury caused by mishandling or improper installation.
- The screws for Wall-Mount Bracket are not supplied.
- The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount
acket thickness. Please refer to below illustration.
- Be sure to store the unused screws and Table-Top Stand in a safe place until you are
eady to attach the Table-Top Stand. Keep the screws away from small children. Note Note
- Read the supplied Safety Booklet for additional safety information. Using the optional Wall-Mount Bracket (SU-WL855 only) Wall-Mount BracketScrew (M6)9 mm - 13 mmTV’s rear cover15
Remove the screws from the rear of the TV.16
This TV’s instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall. Your TV can be mounted to a wall using a suitable Wall-Mount Bracket (not supplied). If the
able-Top Stand is attached to the TV, the TV may require detaching the Table-Top Stand; see page 18 (Detaching the Table-Top Stand from the TV). Prepare the TV for the Wall-Mount Bracket before making cable connections. For product protection and safety reasons, Sony strongly recommends that installation of
our TV on the wall be performed by qualified professionals. Do not attempt to install it yourself.
- Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.
- The screws for Wall-Mount Bracket are not supplied.
- The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount
acket thickness. Please refer to below illustration.
- Refer to the following table for wall-mount hole pattern.
- Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children. Note Note
- Read the supplied Safety Booklet for additional safety information.• For more detailed information, visit Sony Customer Support website. Using the optional Wall-Mount Bracket (Except SU-WL855) Wall-Mount Bracket Screw (M6) 9 mm - 13 mm TV’s rear cover Model Name Wall-mount hole pattern
1 Remove the stand cover and terminal covers. 2 Remove the screws from the rear of the TV. 3 Attach the Wall-Mount Bracket (not supplied) using the screws (not supplied). Note Note
- If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.
Wall-Mount Bracket (not supplied) Screw (not supplied)18
- Do not remove the Table-Top Stand for any reason other than to install corresponding accessories on the TV.
- Be sure the TV is vertical before turning on. To avoid uneven picture uniformity do not power on the TV with the panel facing down.
- When attaching the Table-Top Stand again, be sure to fasten the screws (previously removed) to the
riginal holes on the rear of the TV. Detaching the Table-Top Stand from the TV19
Installing the TV against a wall or enclosed area Ventilation
- Never cover the ventilation holes or insert anything into the cabinet.
- Leave space around the TV set as shown below. Installed with stand Installed on the wall Note Note
- Inadequate ventilation can lead to overheating of the TV and may cause damage to your TV or cause a fire. 4 inches(10 cm)4 inches(10 cm)
inches (6 cm)Leave at least this much space around the set.
inches (30 cm) 4 inches(10 cm)4 inches(10 cm)Leave at least this much space around the set.4 inches (10 cm)
inches (1 cm) Never install the TV set as follows: Air circulation is blocked. Wall Wall Air circulation Do not block the air circulation area.20
Troubleshooting General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps. 1 Restart your TV by pressing the power button on the remote control until a message appears. The TV will restart. If the TV does not recover, try unplugging the AC power cord. Then press the power button on the TV and wait for two minutes, and plug in the AC power cord. 2 Refer to the Help menu by pressing HELP on the remote control. 3 Connect your TV to the Internet and perform a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements. 4 Visit Sony support website (information provided on the front cover of this manual). 5 Perform the factory data reset. Refer to “How to reset the TV to factory settings” (page 20). When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV. It takes time to initialize the system. Wait
or about one minute, then operate it again. How to reset the TV to factory settings
WARNING: The reset will clear all of your
stomized settings including the parental lock setting. Turn on the TV. You can reset the TV to factory settings by selecting [Factory data reset]. How to select [Factory data reset], refer to the Help Guide. To force factory data reset, unplug the AC power cord. Press and hold both and – buttons on the TV, then plug in the AC power cord. Release both buttons when the illumination LED blinks in green. For security purposes, be sure to remove all personal and account information before discarding, selling or passing your TV to someone else by: unlinking/ unregistering, signing out of and deactivating all network services as well as factory reset the TV. Troubles and Solutions When the illumination LED is flashing in red. Count how many times it flashes (interval time is three seconds). Reboot the TV by disconnecting the AC
wer cord from the TV until the illumination LED stopped flashing in red, then turn on the TV. If the problem persists, disconnect the AC
ower cord, and contact Sony Customer Support (information provided on the front cover of this manual) with the number of times the illumination LED flashes. There is no picture (screen is dark) and no sound. Check the cable/antenna connection. Connect the TV to the AC power, and press the power button on the TV or the remote control. Some programs cannot be tuned. Check the cable/antenna connection. The remote control does not function. Replace the batteries. The parental lock password has been forgotten. Enter 4357 for the PIN and enter the new PIN. The restricted profile password has been forgotten. Perform the force factory data reset. Refer to “How to reset the TV to factory settings” (page 20). The TV and its surroundings become warm. When the TV is used for an extended period of time, the TV and its surroundings may become warm to the touch. This is not a malfunction of the TV. The screen becomes darker while watching TV. If the whole image or part of the image remains still, the screen brightness will be gradually reduced to prevent image retention. This is not a malfunction of the TV.21
You are concerned about image retention. If the same image is displayed repeatedly or for long periods of time, image retention may occur. To reduce image retention, we recommend that you turn off the TV normally by pressing the power button on the remote control or the TV. Note Note
- Perform Panel refresh manually only when image retention is particularly noticeable. As a reference, perform it only once a year. Avoid performing it more than once a year because it may affect the usable life of the panel.
- Images that include clocks, logos and bright colors (including white) easily cause image retention. Avoid displaying these types of images for long periods of time, otherwise image retention may occur. A white line appears on the screen. Panel refresh automatically runs after the TV has been used for long periods of time to reduce image retention. Panel refresh starts after the TV is turned off and takes about one hour to complete. A white line may be displayed on the screen during the Panel refresh. This is not a malfunction of the TV. The message [Panel refresh did not finish…] is displayed. Panel refresh automatically runs after the
V has been used for long periods of time to reduce image retention. If the TV is turned on, the AC power cord is unplugged, or the room temperature falls outside of the range between 50 ºF and 104 ºF (10 ºC and 40 ºC) during the Panel refresh, the process will not be completed and this message will appear. If Panel refresh started automatically, it will restart when you turn off the TV with the remote control. If Panel refresh initiated manually, you must select it again. Specifications System Television system NTSC: American TV standard ATSC (8VSB Terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not
nclude CableCARD functionality) Channel coverage Analog terrestrial: 2 - 69 / Digital terrestrial:
Refer to the Help Guide for details. Except eARC mode
5.1 channel linear PCM: 32/44.1/48/88.2/
Refer to the Help Guide for details. In ARC mode Two channel linear PCM: 48 kHz 16 bits,
1, 2, 3 USB port 1 and 2 support High Speed USB (USB 2.0) USB port 3 supports Super Speed USB (USB 3.1 Gen 1) LAN 10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.) Refer to the Help Guide for supported files
Less than 0.5 W with 120 V AC and less than
When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2].
To support 18 Gbps, set [HDMI signal format] to [Enhanced format].
Refer to the Help Guide for details.
eARC mode is active when [eARC mode] is set to [Auto], [Speakers] is set to [Audio system] and eARC compatible audio system is connected.
Specified standby power is reached after the TV finishes necessary internal processes.
Standby power consumption will increase when your TV is connected to the network. Note Note
- Optional accessories availability depends on countries/region/TV model/stock.
- Design and specifications are subject to change without notice.
- Subscriptions for services and applications may
required and additional terms, conditions and/or charges may apply when using the Google Assistant.23
- The terms HDMI and HDMI High- Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
he double-D symbol are trademarks of Dolby Laboratories. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright ©1992-2015 Dolby Laboratories. All rights reserved.
- “BRAVIA”, and BRAVIA Sync are trademarks or registered marks of Sony C orporation.
- Gracenote, the Gracenote logo and log otype, “Powered by Gracenote” logo are either registered trademarks or trademarks of Gracenote, Inc. in the United States and/or other countries.
ewd Software AS. All rights reserved.
ouTube, Android TV and other related marks and logos are trademarks of Google LLC.
- Wi-Fi®, Wi-Fi Alliance® and Wi-Fi
irect® are registered trademarks of Wi-Fi Alliance.
- The Wi-Fi CERTIFIED™ Logo is a
ertification mark of Wi-Fi Alliance.
- For DTS patents, see http://
tents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Digital Surround is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.
- The Bluetooth® word mark and logos
e registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
- Netflix is a registered trademark of
- TUXERA is a registered trademark of
uxera Inc. in the US and other countries.
- USB-IF SuperSpeed USB Trident logo is a r egistered trademark of USB Implementers Forum, Inc.
- All other trademarks are the property
their respective owners.24 US2
FRFor Your Convenience Online Registration: Be sure to register your TV. United States Canada http://productregistration.sony.com http://www.sony.ca/registration Software Updates: Your TV is capable of receiving software updates. For the latest information about software updates for your TV, visit: United States Canada http://www.sony.com/tvsupport http://www.sony.ca/support NOTE: If your TV is connected to the Internet, you can check for software updates by pressing HELP, and select [System software update]. Pour votre commodité Enregistrement en ligne
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