WF45M5500AP - Washing machine SAMSUNG - Free user manual and instructions

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USER MANUAL WF45M5500AP SAMSUNG

Washer User manual WF45M5500A*/WF45M5100A* WF5500M_DC68-03773A-05_EN.indd 1 3/15/2019 4:54:33 PMContents English2 Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols 4 Important safety precautions 5 California proposition 65 warning 6 Critical installation warnings 6 Installation cautions 8 Critical usage warnings 8 Usage cautions 10 Critical cleaning warnings 13 Installation 14 Unpacking your washer 14 What’s included 15 Installation requirements 17 Step-by-step installation 22 Before you start 28 Initial settings 28 Laundry guidelines 28 Detergent drawer guidelines 30 Operations 33 Feature panel 33 Simple steps to start 36 Cycle overview 37 WF5500M_DC68-03773A-05_EN.indd 2 3/15/2019 4:54:33 PMContents English 3 Maintenance 43 Self Clean+ 43 Smart Care 44 Emergency drain 45 Cleaning 46 Recovery from freezing 49 Care against an extended time of disuse 49 Cleaning the exterior 50 Cleaning the interior 50 Troubleshooting 51 Checkpoints 51 Information codes 55 Specications 57 Fabric care chart 57 Protecting the environment 58 Declaration of conformity 58 Specication sheet 59 Cycle chart 60 WF5500M_DC68-03773A-05_EN.indd 3 3/15/2019 4:54:33 PMSafety information

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English4 Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benets and features. What you need to know about the safety instructions Please read this manual thoroughly to ensure that you know how to safely and efciently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washer. Because the following operating instructions cover various models, the characteristics of your washer may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or nd help and information online at www.samsung.com. Important safety symbols What the icons and signs in this user manual mean: WARNING Hazards or unsafe practices that may result in severe personal injury, death and/or property damage. CAUTION Hazards or unsafe practices that may result in personal injury and/or property damage. NOTE Indicates that a risk of personal injury or material damage exists. These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it. WF5500M_DC68-03773A-05_EN.indd 4 3/15/2019 4:54:33 PMSafety information

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English 5 Important safety precautions WARNING To reduce the risk of re, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked

in, or spotted with gasoline, dry-cleaning solvents, other ammable or explosive substances as they give off vapors that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is

necessary when the appliance is used near children.

4. Before the appliance is removed from service or discarded, remove the door to the

washing or drying compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to the weather.

7. Do not tamper with controls.

8. Do not repair or replace any part of the appliance or attempt any servicing unless

specically recommended in the user-maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances

to the wash water. These substances give off vapors that could ignite or explode.

10. Under certain conditions, hydrogen gas may be produced in a hot water system

that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this time. WF5500M_DC68-03773A-05_EN.indd 5 3/15/2019 4:54:33 PMSafety information

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CALIFORNIA PROPOSITION 65 WARNING

WARNING Cancer and Reproductive Harm - www.P65Warnings.ca.gov. Critical installation warnings WARNING The installation of this appliance must be performed by a qualied technician or service company.

• Failure to do so may result in electric shock, re, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it. Plug the power cord into a wall socket that meets local electrical specications. Use the socket for this appliance only, and do not use an extension cord.

• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result in electric shock or re.

• Ensure that the voltage, frequency, and current supplied to the washer matches those listed in the product specications. Failure to do so may result in electric shock or re. Plug the power plug into the wall socket rmly. Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failure to do so may result in electric shock or re. Plug the power plug into the wall socket so that the cord is running towards the oor.

• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or re. Keep all packaging materials out of the reach of children as these may be dangerous.

• If a child places a plastic bag over his or her head, he or she can suffocate. WF5500M_DC68-03773A-05_EN.indd 6 3/15/2019 4:54:34 PMSafety information

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English 7 If the appliance, power plug, or power cord is damaged, contact your nearest service center. This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, re, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly. Make sure that the socket is in accord with local and national regulations. Do not install this appliance near a heater or any ammable material. Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops). Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst. Do not install this appliance in a location where gas may leak.

• This may result in electric shock or re. Do not use an electric transformer to power the washer.

• This may result in electric shock or re. Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or re. Do not pull or bend the power cord excessively. Do not twist or tie the power cord. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or re. Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by pulling the plug.

• Failure to do so may result in electric shock or re. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible. WF5500M_DC68-03773A-05_EN.indd 7 3/15/2019 4:54:34 PMSafety information

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English8 Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock or re due to electric leakage. Install your appliance on a solid, level oor that can support its weight.

• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product. Critical usage warnings WARNING If the appliance is ooded, turn off the water & power supplies immediately and contact your nearest service center.

• Do not touch the power plug with wet hands.

• Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service center.

• Failure to do so may result in electric shock or re. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.

• A spark may result in an explosion or re. Do not let children play in or on the washer. In addition, when disposing of the appliance, remove the washer door lever.

• Children can suffocate to death if trapped inside the product. Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using it. Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol, or other inammable or explosive substances in the washer.

English 9 Do not open the washer door by force while it is operating (high-temperature washing/ drying/spinning).

• Water owing out of the washer may result in burns or cause the oor to be slippery. This may result in injury.

• Opening the door by force may result in damage to the product or injury. Do not insert your hand under the washer while an operation is in progress.

• This may result in injury. Do not touch the power plug with wet hands.

• This may result in electric shock. Do not turn the appliance off by unplugging the power plug while an operation is in progress.

• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or re. Do not let children or the inrm use this washer without proper supervision. Do not let children climb in or onto the appliance.

• This may result in electric shock, burns, or injury. Do not insert your hand or a metal object under the washer while it is operating.

• This may result in injury. Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and pull it straight out of the outlet.

• Damage to the power cord may cause a short-circuit, re, and/or electric shock. Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

• When the appliance needs to be repaired or reinstalled, contact your nearest service center.

• Failure to do so may result in electric shock, re, problems with the product, or injury. If the water supply hose comes loose from the faucet and oods the appliance, unplug the power plug.

• Failure to do so may result in electric shock or re. Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.

• Failure to do so may result in electric shock or re. WF5500M_DC68-03773A-05_EN.indd 9 3/15/2019 4:54:34 PMSafety information

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English10 If any foreign substance enters the appliance, unplug the power plug and contact your nearest Samsung Customer Service.

• This may result in electric shock or re. Do not let children (or pets) play in or on your washer. The washer door does not open easily from the inside and children may be seriously injured if trapped inside. Usage cautions CAUTION If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp, soft cloth.

• Failure to do so may result in discoloration, deformation, damage, or rust. The front glass may be broken by a strong impact. Take care when using the washer.

• If the glass is broken, it may result in injury. After a water supply failure or when reconnecting the water supply hose, open the faucet slowly. Open the faucet slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak. If a draining error occurs during an operation, check if there is a draining problem.

• If the washer is used when it is ooded because of a draining problem, it may result in electric shock or re. Insert the laundry into the washer completely so that the laundry does not get caught in the door.

• If laundry gets caught in the door, it may result in damage to the laundry or the washer, or result in a water leak. Turn the water supply off when the washer is not being used.

• Ensure that the water supply hose connectors are properly tightened. Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread, hair, etc.).

• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leak. WF5500M_DC68-03773A-05_EN.indd 10 3/15/2019 4:54:34 PMSafety information

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English 11 Open the faucet and check if the water supply hose connectors are rmly tightened and that there are no water leaks before using the product.

• If the connectors on the water supply hoses are loose, it may result in a water leak. The product you have purchased is designed for domestic use only. Using the product for business purposes qualies as a product misuse. If the product is used for business purposes, it will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse. Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, re, problems with the product, or injury. Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, this may result in electric shock, re, or problems with the product. Do not place objects that generate electromagnetic elds near the washer.

• This may result in injury due to a malfunction. Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.

• This may result in burns or injury. Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items. (*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc.

• Do not wash thick or hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, oor, or clothing due to abnormal vibrations.

• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error. Do not operate the washer when the detergent drawer is removed.

• This may result in electric shock or injury due to a water leak. WF5500M_DC68-03773A-05_EN.indd 11 3/15/2019 4:54:34 PMSafety information

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English12 Do not touch the insides of the drum during or just after drying as it is hot.

• This may result in burns. Do not insert your hand into the detergent drawer.

• This may result in injury as your hand may be caught by the detergent input device.

• Do not use the liquid detergent container (on applicable models only) for powdered detergent. Remove the container and put powdered detergent directly into the Main wash compartment. Do not place any objects (such as shoes, food waste, animals) other than laundry into the washer.

• This may result in damage to the washer, or injury and death in the case of pets, due to the abnormal vibrations. Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.

• This may result in electric shock or injury. Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops or massage clinics.

• This may cause the rubber seal to become deformed and result in a water leak. Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.

• Doing either may cause the drum to rust.

• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and use a sponge to clean it. Never use a metal brush. Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.

• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil. Do not use water from water cooling/heating devices.

• This may result in problems with the washer. Do not use natural hand-washing soap for the washer.

• If it hardens and accumulates inside the washer, it may result in problems with the product, discoloration, rust, or bad odors. WF5500M_DC68-03773A-05_EN.indd 12 3/15/2019 4:54:34 PMSafety information

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English 13 Place socks and brassieres in a washing net and wash them with the other laundry. Do not wash large laundry items such as bedding in the washing net.

• Failure to do so may result in injury due to abnormal vibrations. Do not use hardened detergent.

• If it accumulates inside the washer, it may result in a water leak. Make sure that the pockets of all the clothing items to be washed are empty.

• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance. Do not wash clothing with large buckles, buttons, or other heavy metal objects in the washer. Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature, and additional functions.

• Failure to do this may result in discoloration or fabric damage. Take care that children’s ngers are not caught in the door when you close it.

• Failure to do so may result in injury. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use a strong acidic cleaning agent. Do not use benzene, thinner, or alcohol to clean the appliance.

• This may result in discoloration, deformation, damage, electric shock, or re. Before cleaning or performing maintenance, unplug the appliance from the wall socket.

• Failure to do so may result in electric shock or re. WF5500M_DC68-03773A-05_EN.indd 13 3/15/2019 4:54:34 PMInstallation English14 Installation Follow these instructions carefully to ensure proper installation of your washer and to prevent accidents when doing laundry. WARNING Certain internal parts are intentionally not grounded and may present a risk electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve and pump. Unpacking your washer Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown below. If your washer was damaged during shipping, or you do not have all of the items, call 1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit. WARNING Packing materials can be dangerous to children; Keep all packing material (plastic bags, polystyrene, etc.) well out of children’s reach. CAUTION When unpacking the washer, a 2 person collaboration is needed. To remove the cushion bottom of the packing materials, do not tip the washer over on its front side. When you lay the washer down to remove the carton base, protect the side of the washer and lay it down carefully. Never lay your washer on its back or front. WF5500M_DC68-03773A-05_EN.indd 14 3/15/2019 4:54:35 PMInstallation English 15 What’s included Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or the retailer.

01 Release lever 02 Detergent drawer 03 Door 04 Drum 05 Filter cover 06 Pump lter 07 Emergency drain tube 08 Worktop 09 Control panel 10 Power plug 11 Drain hose 12 Levelling feet WF5500M_DC68-03773A-05_EN.indd 15 3/15/2019 4:54:35 PMInstallation Installation English16 Parts supplied Bolt caps Hose guide Tie straps Parts not supplied Water hoses (sold separately) Anti-slip pads (sold separately) Tools needed for installation Wrench Phillips screwdriver Level Adjustable Plier Measuring tape NOTE

• Bolt caps: The number (3 to 6) of bolt caps provided depends on the model.

• The appearance of the washer and provided accessories may differ with the model.

• To purchase an accessory or lost part, contact a local Samsung service center or the retailer. CAUTION

• Do not reuse old water hoses, which may leak or burst, causing ooding and/or property damage.

• Make sure rubber washers are inserted in each coupling of both water hoses. WF5500M_DC68-03773A-05_EN.indd 16 3/15/2019 4:54:38 PMInstallation English 17 Installation requirements Electrical supply and grounding

• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.

• Use an individual branch circuit. Connect only the washer to the circuit. To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet. Check with a qualied electrician or service person if you are not sure about the grounding. Do not modify the provided plug. If it does not t the outlet, call a qualied electrician to install a proper outlet. WARNING

• Do NOT use an extension cord.

• Use only the power cord that comes with the washer.

• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.

• Improperly connected grounding conductors may cause electric shock.

• To prevent unnecessary risk of re, electrical shock, or personal injury, all wiring and grounding must be done in accordance with local codes, or in the absence of local codes, in accordance with the National Electrical Code, ANSI/ NFPA No. 70-Latest Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 – Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate electrical service for your washer. Water supply Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to ll the drum, causing the washer to turn off. Faucets must be within 4 feet (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer. To reduce the risk of leaks:

• Make sure faucets are easily accessible.

• Turn off the taps when the washer is not in use.

• Check for any leaks at the water inlet hose ttings on a regular basis. CAUTION Before using the washer for the rst time, check all connections at the water valve and taps for any leaks. WF5500M_DC68-03773A-05_EN.indd 17 3/15/2019 4:54:38 PMInstallation Installation English18 Drain Samsung recommends a standpipe 18 in (46 cm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. Flooring For best performance, the washer must be installed on a solid oor. Wood oors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good resistance to vibrations and may cause the washer to move slightly during the spin cycle. CAUTION Do NOT install the washer on a platform or a poorly supported structure. Water temperature Do not install the washer in areas where water may freeze as the washer always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washer. Alcove or closet installation Minimum clearance for stable operation: Sides 1 in. (25 mm) Top 17 in. (432 mm) Rear 5.9 in. (150 mm) Front 2 in. (51 mm) If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have two unobstructed air openings for a combined minimum total area of 72 in² (465 cm²). Your washer alone does not require a specic air opening. WF5500M_DC68-03773A-05_EN.indd 18 3/15/2019 4:54:38 PMInstallation English 19 Undercounter installation

A 39 in. (991 mm) C 27 in. (686 mm) B 1 in. (25 mm) D 1 in. (25 mm) Installation on a pedestal

A 54.6 in. (1387 mm) D 27 in. (686 mm) B 34 in. (864 mm) E 38.7 in. (984 mm) C 5.9 in. (150 mm) F 53.4 in. (1356 mm) WF5500M_DC68-03773A-05_EN.indd 19 3/15/2019 4:54:39 PMInstallation Installation English20 Side by side installation

A* 1 in. (25 mm) D 34 in. (864 mm) B 27 in. (686 mm) E 2 in. (51 mm) C 17 in. (432 mm) F 5.9 in. (150 mm) *This clearance is not applicable to stand-alone washers. WF5500M_DC68-03773A-05_EN.indd 20 3/15/2019 4:54:39 PMInstallation English 21 Stacked installation (Model: SKK-7A)

A 3 in. (76 mm) G 1 in. (25 mm) B 48 in². (31000 mm²) H 27 in. (686 mm) C 24 in². (15500 mm²) I 5 in. (127 mm) D 3 in. (76 mm) J 3 in. (76 mm) E 6 in. (152 mm) K 34 in. (864 mm) F 78.5 in. (1994 mm) L 8 in. (203 mm) WARNING

• Samsung’s washers and dryers can be stacked to maximize usable space.

• The dryer legs need to be removed to stack the washer and dryer. You can purchase an optional stacking kit from your Samsung retailer. WF5500M_DC68-03773A-05_EN.indd 21 3/15/2019 4:54:39 PMInstallation Installation English22 Step-by-step installation STEP 1 Select a location Location requirements:

• A solid, level surface without carpeting or ooring that may obstruct ventilation

• Adequate room for ventilation and wiring

• Ambient temperature always higher than the freezing point (32 ˚F / 0 ˚C)

• Away from heat sources STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts.

1. Loosen all shipping bolts on the rear of

the machine using the spanner. NOTE An adjustable wrench or 10 mm open- end wrench is required for removing the shipping bolts.

2. Fill the holes with the supplied plastic

bolt caps. Keep the shipping bolts for future use. WARNING Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. WF5500M_DC68-03773A-05_EN.indd 22 3/15/2019 4:54:40 PMInstallation English 23 STEP 3 Adjust the levelling feet

1. Gently slide the washer into position.

Excessive force may damage the levelling feet.

2. Level the washer by manually adjusting

3. When levelling is complete, tighten the

nuts using the spanner. NOTE An adjustable wrench or 17 mm open- end wrench is required to loosen or tighten the leveling feet. STEP 4 Connect the water hose

• Make sure you use a new water hoses, and there are rubber gaskets (B) inside the couplings (A) at either end of each water hose. A water hose without the gasket may leak.

• If there is a water leak, stop using the washer and contact a local Samsung service center. A water leak may cause electric shock.

• Do not stretch the water hoses by force. If a hose is too short, replace the hose with a longer, high-pressure hose.

• To prevent leaks, make sure both water hoses are not bent or kinked. A water leak may cause electric shock. WF5500M_DC68-03773A-05_EN.indd 23 3/15/2019 4:54:41 PMInstallation Installation English24 To connect the water hoses to the faucets:

1. Connect one end of each water hose to

the Hot or Cold tap.

2. Turn the ttings by hand until they are

tight, and then tighten them by just an additional two-thirds of a turn with a pliers. Do not overtighten the ttings. You can damage them.

3. When done, pull the water hoses up

and down to check if they are properly connected.

4. Put the other ends of the hoses into

a bucket and open the taps for 10-15 seconds to remove impurities. When done, close the taps. WF5500M_DC68-03773A-05_EN.indd 24 3/15/2019 4:54:42 PMInstallation English 25

5. Connect the other ends of the water

hoses to the corresponding inlets on the rear of the machine as specied. Make sure the hot water hose is connected to the hot inlet, and the cold water hose to the cold inlet.

6. Repeat step 2 above on the other

ttings. Make sure both water hoses are connected properly. See the “4C” information code for troubleshooting.

7. Open both faucets, and check if there is

a leak. NOTE If you do not want to use the hot water hose, insert the inlet cap into the hot water inlet. In this case, you must select Tap Cold for the water temperature. All other water indicators turn off. CAUTION To prevent water hoses from being bent or kinked, make sure there is at least a 6 inch (150 mm) space between the washer and the rear wall. WF5500M_DC68-03773A-05_EN.indd 25 3/15/2019 4:54:43 PMInstallation Installation English26 STEP 5 Position the drain hose The drain hose can be positioned in three ways:

Over the edge of a wash basin The drain hose must be placed at a height of between 24 in. (60 cm) and 35 in. (90 cm) from the oor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage. B C

ln a standpipe or laundry tub The laundry tub (B) or standpipe (C) must be no shorter than 18 in. (46 cm) and no higher or longer than 96 inches (245 cm). Make sure the drain hose and the standpipe are not airtight. NOTE D: Hose retainer / E: Tie straps

• Connect the hose guide (A) within 6 in. (15 cm)* of the end of the drain hose. If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer.

• The drain hose can be installed up to 96 in. (245 cm) high, but the draining capability can be reduced at the maximum height. Water remaining in the drain system may cause an odor.

• If the drain hose is installed less than 18 in. (46 cm) high, water can be drained during the process due to a siphon phenomenon. If this happens, a “4C” information code appears on the display. WF5500M_DC68-03773A-05_EN.indd 26 3/15/2019 4:54:43 PMInstallation English 27

Wall standpipe drain system The drain hose must be placed into a wall standpipe drain system. To keep the end of the drain hose bent, use the supplied hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage. STEP 6 Remove the lm inside the door

Remove the small circle lm (B) above the door latch before use. STEP 7 Power on Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical outlet protected by a fuse or circuit breaker. Then, press POWER to turn on the washer. WF5500M_DC68-03773A-05_EN.indd 27 3/15/2019 4:54:44 PMBefore you start English28 Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washer. Make sure the drum is empty before running Calibration.

1. Press POWER to turn on the washer.

2. Press and hold Temp. and Delay End

simultaneously for 3 seconds.

3. Press START/PAUSE to start Calibration.

- The door is locked during the operation. - The drum keeps rotating clockwise and anticlockwise for several minutes.

4. When complete, the washer turns off

automatically. Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed bres, synthetics, silks, wools, and rayon.

• Color: Separate whites from colors.

• Size: Mixing different sized items together in the drum improves the washing performance.

• Sensitivity: Wash delicate items separately. For pure, new woolen items, curtains, and silk items, check the labels on the items. NOTE Make sure to check the care label on all clothing, and sort clothing accordingly before starting the wash. STEP 2 Empty pockets Empty all the pockets of your laundry items

• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out

• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed and xed with a string.

• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before starting the wash. STEP 3 Use a laundry net

• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.

• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door. Place them inside a ne laundry net.

• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washer and result in injury. WF5500M_DC68-03773A-05_EN.indd 28 3/15/2019 4:54:45 PMBefore you start English 29 STEP 4 Prewash (if necessary) Select the Prewash option for the selected cycle if the laundry is heavily soiled. Do not use the Prewash option if you will be adding detergent manually to the drum. STEP 5 Determine the load capacity Do not overload the washer. Overloading may cause the washer to wash improperly. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efciency may be reduced. For bedding or bedding covers, the recommended maximum spin level is “Low or Medium Spin”, and the load capacity is

CAUTION If the laundry is unbalanced and the “UB” information code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance. STEP 6 Add the correct detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Always use “low suds” HE laundry detergent which is designed for automatic washers. NOTE

• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.

• Do not use detergent that tends to harden or solidify. This detergent may remain after the rinse cycle, blocking the drain outlet. CAUTION When washing wool using the WOOL cycle, use only a neutral liquid detergent. Powdered detergent used with the WOOL cycle can remain on the laundry and discolor it. Use HE detergent only Your washer is designed to use high efciency (HE) detergents.

• For the best cleaning results, use a high efciency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efciency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efciently and cleaning is maximized. (* Brand names are trademarks of their respective manufacturers.) WARNING Regular detergent is not recommended. Use HE detergents only. WF5500M_DC68-03773A-05_EN.indd 29 3/15/2019 4:54:45 PMBefore you start Before you start English30 Detergent drawer guidelines The washer provides a four-compartment dispenser: the front-left compartment for the main wash, the rear-left for pre-wash, the front-right for fabric softeners, and the rear- right for the liquid chlorine bleach.

1. Main-wash compartment (A): Add main-

wash detergent, water softener, soaking detergent, color–safe, and/or stain removers.

2. Softener compartment (B): Add fabric

softener. Do not exceed the max line.

3. Bleach compartment (C): Add liquid

chlorine bleach. Do not exceed the max line. CAUTION

• Do not open the detergent drawer while the washer is operating.

• Do not use the following types of detergent: - Tablet or capsule types - Ball or net types

• To prevent the compartment from clogging, concentrated or highly-enriched agents (fabric softener or detergent) must be diluted with water before being added. To add washing agents to the detergent drawer

2. Add the liquid laundry detergent to the

liquid detergent container in the main- wash compartment. Make sure that the detergent does not exceed the marked max line (A). NOTE

• Do not add powdered laundry detergent or other powdered laundry agents to the liquid laundry con-tainer.

• To use powdered detergent, see page

3. Add fabric softener to the softener

compartment. Do not exceed the max line (A). CAUTION - Powdered fabric softener is not recommended. Use liquid fabric softener only. - Concentrated fabric softener must be diluted with water before being added. - Do not add main-wash detergent to the softener compartment.

4. Close the detergent drawer.

WF5500M_DC68-03773A-05_EN.indd 31 3/15/2019 4:54:46 PMBefore you start Before you start English32 To use powdered detergent First, remove the provided liquid detergent container from the main- wash compartment. Then, add powdered detergent to the main-wash compartment according to the detergent manufacturer’s instructions. CAUTION Do not add powdered detergent to the liquid detergent container. To use the bleach compartment Add only liquid chlorine bleach to the bleach compartment. Do not exceed the max line. CAUTION Do not add undiluted liquid chlorine bleach directly to the load or to the drum. It is a powerful chemical and can cause fabric damage, such as weakening of the bers or color loss if not use properly. To use oxigen boosters or color-safe bleach Oxygen boosters or color-safe bleach can increase washing performance. Make sure to add the oxygen booster or color-safe bleach after putting the laundry into the drum. NOTE To use both powdered detergent and powdered oxygen booster or powdered color-safe bleach, it is more effective to put them together into the drum before loading the laundry. WF5500M_DC68-03773A-05_EN.indd 32 3/15/2019 4:54:47 PMOperations English 33 Operations WARNING To reduce the risk of re, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Feature panel WF45M5500A*

WF5500M_DC68-03773A-05_EN.indd 33 3/15/2019 4:54:48 PMOperations Operations English34 01 Cycle Selector Turn the dial to select a cycle. 02 Display The display shows current cycle information and estimated time remaining, or an information code if the washer needs to be checked. 03 Temp. Press to change the water temperature for the current cycle. WF45M5500A*

• Extra Hot: Heavily soiled, colorfast items. Only available with NORMAL, HEAVY DUTY, and SANITIZE.

• Hot: Whites and heavily soiled, colorfast items.

• Warm: Uses warm water only in the nal rinse process. This is for energy saving purposes.

• Cool: Brightly colored, very lightly soiled items. The washer supplies additional hot water or drives the heater to warm up the water if it is below 60 °F (16 °C).

• Cold: Uses only cold water without driving the heater. No warm water is supplied. WF45M5100A*

• Hot: Whites and heavily soiled, colorfast items.

• Warm: Uses warm water only in the nal rinse process. This is for energy saving purposes.

• Cool: Brightly colored, very lightly soiled items. The washer supplies additional hot water or drives the heater to warm up the water if it is below 60 °F (16 °C).

• Cold: Uses only cold water without driving the heater. No warm water is supplied. WF5500M_DC68-03773A-05_EN.indd 34 3/15/2019 4:54:48 PMOperations English 35 04 Spin Press to change the spinning speed for the current cycle.

• High: Underwear, t-shirts, jeans and sturdy cottons.

• Medium: Jeans, wrinkle-free or wash-and-wear items and synthetics.

• Low: Delicate items that requires a lower spinning speed.

• No Spin: The drum does not spin after the nal drain process.

• Rinse Hold (No lamp turns on): The nal rinse process is suspended so that the laundry remains in the water. To unload the laundry, run a drain or spin process. NOTE Spin Only: This cycle runs the spinning process. With the cycle time on the display, press Spin repeatedly until a desired spinning speed is selected. Then, press START/PAUSE to start the cycle. This cycle is available only when no specic cycle is selected. 05 Soil Level Press the button to select the soil level/washing time.

• Heavy: For heavily soiled loads.

• Normal: For moderately soiled loads. This setting is best for most loads.

• Light: For lightly soiled loads. 06 Options Press the buttons to select different cycle options. 07 START/PAUSE Press to Start or Pause operation. 08 POWER Press to turn the washer on or off. WF5500M_DC68-03773A-05_EN.indd 35 3/15/2019 4:54:48 PMOperations Operations English36 Simple steps to start WF45M5500A*

1. Press POWER to turn on the washer.

2. Turn the Cycle Selector to select a cycle.

3. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.

4. Select desired options as necessary.

5. Press START/PAUSE.

To change the cycle during operation

1. Press START/PAUSE to stop operation.

2. Select a different cycle.

3. Press START/PAUSE again to start the new cycle.

WARNING Do not place anything on top of your washer while it is running. WF5500M_DC68-03773A-05_EN.indd 36 3/15/2019 4:54:49 PMOperations English 37 Cycle overview Standard cycles Cycle Description QUICK WASH

• For lightly soiled items that you want to nish washing quickly. DELICATES

• For sheer fabrics, bras, lingerie (silk), and other handwash- only fabrics.

• For best performance, use liquid detergent. PERM PRESS

• For wash-and-wear, synthetic fabrics, and lightly to normally soiled items. RINSE+SPIN

• Features an additional rinse process after fabric softener is applied to the laundry. ACTIVE WEAR (WF45M5100* model only)

• For exercise wear such as sports jerseys, training pants, shirts/tops and other performance clothing. This cycle provides effective soil removal with controlled drum rotation for special fabric care. WF5500M_DC68-03773A-05_EN.indd 37 3/15/2019 4:54:49 PMOperations Operations English38 Steam cycles Cycle Description DEEP STEAM (WF45M5500A* model only)

• For heavily soiled, colorfast items. This cycle uses steam and a high water temperature to effectively remove stains. NORMAL

• For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the number of rinses are automatically adjusted according to the load. HEAVY DUTY • For sturdy, colorfast fabrics and heavily soiled items. BEDDING

• For bulky items such as comforters, blankets, and sheets.

• For best results, wash only 1 type of bedding.

• For bulky items, use liquid detergent and do not roll the items in the drum because they might get stuck in the drum. SANITIZE (WF45M5500A* model only)

• For heavily soiled, colorfast items. This cycle heats the water to 150 °F to eliminate bacteria. NOTE If you press START/PAUSE during the heating portion of SANITIZE cycle, your washer door will remain locked for your safety. ALLERGEN (WF45M5500A* model only)

• Use to remove dust mites, pet dander, or other allergic substances. WF5500M_DC68-03773A-05_EN.indd 38 3/15/2019 4:54:49 PMOperations English 39 Options Option Description Extra Rinse

• Adds an additional rinse at the end of the cycle to remove laundry additives more thoroughly. Extra Spin • Adds additional spin time to remove more water from loads. Spin Only • Press to run the Spin cycle of a selected course only. Steam

• Press this button to use the Steam function. Steam is available with the NORMAL, HEAVY DUTY, BEDDING, SANITIZE, DEEP STEAM and ALLERGEN. For heavily soiled, colorfast items, the Steam function improves stain treatment and uses less water. (only for WF45M5500A* model) Sound

• Press to mute the washer. No alarm or melody will sound except for the diagnostic checking beep and the indicator “ ” lights up. To unmute, press the button again. My Cycle

• Create your own washing cycle with preferred settings and use the cycle with a single button push. Delay End

• Set the washer to nish your wash automatically at a later time. Choose a delay of between 1 to 24 hours (in 1 hour increments). Self Clean+

• Cleans the drum by removing dirt and bacteria from the drum.

• Perform once every 40 washes.

• Make sure the drum is empty. Smart Care

• This function enables you to check the status of the washing machine using a smartphone. WF5500M_DC68-03773A-05_EN.indd 39 3/15/2019 4:54:49 PMOperations Operations English40 Delay End You can set the washer to nish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will nish.

1. Select a cycle. Then, change the cycle settings if necessary.

2. Press Delay End repeatedly until a desired end time is set.

3. Press START/PAUSE. The

indicator turns on with the clock running.

4. To cancel Delay End, restart the washer by pressing POWER.

Real-life case You want to nish a two-hour cycle 3 hours from now. To do this, you add the Delay End option to the current cycle with a 3-hour setting, and then press START/PAUSE at 2:00 pm. The washer starts operating at 3:00 pm and ends at 5:00 pm. Provided below is the time line for this example. 2:00 pm Set the Delay End to 3 hours 3:00 pm Start 5:00 pm End Steam With the Steam cycle, the washer senses the weight of the load and controls the steam effect according to the load size. This improves washing performance. Available Steam cycles are: NORMAL, HEAVY DUTY, BEDDING, SANITIZE, ALLERGEN, and DEEP STEAM.

1. Turn the Cycle Selector to select a Steam cycle.

3. Add detergent and fabric softener as instructed.

4. Press START/PAUSE to start the cycle.

• Steam may not be visible or present during the cycle. This is normal.

• Unlike other Steam cycles, you don’t need to press Steam for DEEP STEAM as the Steam function turns on automatically. WF5500M_DC68-03773A-05_EN.indd 40 3/15/2019 4:54:50 PMOperations English 41 Child Lock To prevent accidents by children or infants, Child Lock locks all buttons except for the Power button. To activate Child Lock

• Press and hold both Soil Level and Spin for 3 seconds. Then, press START/PAUSE to activate. The door locks and the Child Lock indicator turns on. To deactivate Child Lock temporarily

• You can deactivate Child Lock temporarily for 1 minute. To do this, press and hold both Soil Level and Spin for 3 seconds. The door is unlocked for 1 minute and the Child Lock indicator blinks. NOTE

• If you open the door 1 minute after deactivating Child Lock, an alarm sounds for up to 2 minutes.

• If you close the door within 2 minutes, the door locks and Child Lock is reactivated. If you do not close the door or the door is not properly closed, the alarm keeps sounding for 2 minutes.

• To add laundry after activating Child Lock, deactivate Child Lock or restart the washer. To cancel Child Lock

• Press and hold both Soil Level and Spin for 6 seconds. The door unlocks and the Child Lock indicator turns off. My Cycle Create your own washing cycle with preferred settings and use the cycle with the push of a single button. To create your own cycle

1. Turn the Cycle Selector to select a cycle.

2. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.

3. Add an option to your preference. For more information, see the “Options” section.

4. Press and hold My Cycle for 3 seconds to save your settings. Applicable indicators

blink for 3 seconds. Once you save the cycle, you can use it by pressing My Cycle. NOTE If you press and release My Cycle within 3 seconds, the previously saved cycle and options appear. Sound Mute or unmute the sound.

• The Sound Off function can be selected during all cycles. WF5500M_DC68-03773A-05_EN.indd 41 3/15/2019 4:54:50 PMOperations Operations English42 ATC (Auto Temperature Control) ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor. It is designed to maintain certain washing temperatures for best results. NOTE

• If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold water. This is normal because the machine is designed to reduce power consumption.

• In these cycles, the Hot temperature is similar to bath-water temperatures, and the Warm temperature to comfortable swimming pool temperatures.

• To wash clothes at a specic temperature, you must choose a different cycle rst. WF5500M_DC68-03773A-05_EN.indd 42 3/15/2019 4:54:50 PMMaintenance English 43 Maintenance Keep the washer clean to prevent its performance from deteriorating and to preserve it throughout its life cycle. WARNING Certain internal parts are intentionally not grounded and may present a risk electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve and pump. Self Clean+ Certain usage and environmental conditions may result in some residue build-up or odor in the washer drum. To prevent this build-up of residue or odor causing bacteria and keep your washer drum fresh and clean, perform the Self Clean+ cycle at least once a month or every 40 cycles. Perform the recommended procedure below when using the Self Clean+ cycle.

1. Remove all items from the washer drum and ensure the drum is empty. Laundry left in

the drum during the Self Clean+ cycle may be damaged.

2. Press POWER to turn on the washer.

NOTE - The water temperature for Self Clean+ is defaulted to Hot. This temperature cannot be changed. - In the case where residue is present in the washer drum, add liquid chlorine bleach to the MAX level line in the main-wash compartment before starting the Self Clean+ cycle. Do not add the liquid chlorine bleach to the bleach compartment (This is only the case for Self Clean+ cycle). Do not exceed the max line. Do not use or mix any other detergent or chemicals during the Self Clean+ cycle. If necessary, run a RINSE+SPIN cycle after the Self Clean+ cycle has completed to help remove any remaining residue. CAUTION If there is chlorine bleach left in the washer drum for an extended period of time, rust can occur. Self Clean+ reminder ( )

• After 40 washing cycles, the Self Clean+ LED reminder icon and the Self Clean+ cycle LED will blink on the control panel for an hour and then turn off automatically.

• The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The next reminder will not appear until another 40 cycles have been completed. WF5500M_DC68-03773A-05_EN.indd 43 3/15/2019 4:54:50 PMMaintenance Maintenance English44 Smart Care The Smart Care function helps you diagnose and troubleshoot your washer if it has a problem. To enable this function, you must rst download the Samsung Smart Washer app from the Play Store or the Apple Store, and install it on a mobile device that has a camera. The Smart Washer Smart Care function has been optimized for: Galaxy and iPhone series devices. (It is not supported by some models.) As the washer operates, it runs it’s self-diagnosis function in the background. If it senses a problem, it displays an information code on the display which you can scan using the apps Smart Care function. The Smart Care function will then display detailed information about the code.

1. To enable the Smart Care function.

- Press and hold Sound on the washer for 3 seconds to enter the Smart Care mode. (only for WF45M5500A* model) - Press Smart Care button to enter the Smart Care mode. (only for WF45M5100A* model)

2. Run the Samsung Smart Washer app on your mobile device, and tap Smart Care.

3. Hold the mobile device so that the mobile device and the washer’s display panel face

each other. The app will recognize the information code automatically.

4. When the information code is recognized correctly, the app provides detailed

information about the symptom and recommends further action. NOTE

• The function name, Smart Care, may differ depending on your language.

• If the washer display is reecting light, the app may fail to recognize the information code.

• If the app fails to recognize the Smart Care code a number of times consecutively, enter the information code manually onto the app screen. WF5500M_DC68-03773A-05_EN.indd 44 3/15/2019 4:54:50 PMMaintenance English 45 Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry.

1. Power off the washer, and then unplug

it from the electrical outlet.

2. Gently press the top area of the lter

around the cover, and stretch the emergency drain tube to the container while holding the tube cap (A).

4. Open the tube cap and let water in the

Emergency drain tube (B) ow into the container.

5. When done, close the tube cap, and

reinsert the tube. Then, close the lter cover. NOTE Use a spacious container because the water in the drum may be more than expected. WF5500M_DC68-03773A-05_EN.indd 45 3/15/2019 4:54:51 PMMaintenance Maintenance English46 Cleaning Surface of the washer Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washer. Mesh lter Clean the mesh lter of the water hose once or twice a year.

1. Turn off the washer, and then unplug

2. Close the faucet.

3. Loosen and disconnect the water hose

from the back of the washer. Cover the hose with a cloth to prevent water from gushing out.

4. Use pliers to pull out the mesh lter

from the inlet valve.

5. Submerge the mesh lter deeply in

water so that the threaded connector is also submerged.

6. Dry the mesh lter completely in a

7. Reinsert the mesh lter into the inlet

valve, and reconnect the water hose to the inlet valve.

NOTE If the mesh lter is clogged, the “4C” information code appears on the the washer’s display screen WF5500M_DC68-03773A-05_EN.indd 46 3/15/2019 4:54:52 PMMaintenance English 47 Pump lter It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging. A clogged pump lter may reduce the bubble effect.

1. Turn off the washer, and unplug the

2. Drain the remaining water inside

the drum. See the “Emergency drain” section on page 45.

3. Gently press the top area of the lter

4. Turn the pump lter knob (A) to the left,

and drain off the remaining water.

5. Clean the pump lter using a soft brush.

Make sure the drain pump propeller inside the lter is not clogged.

6. Reinsert the pump lter, and then turn

the lter knob to the right.

7. Close the lter cover.

• Some pump lters feature a safety knob that is designed to prevent children from accidentally opening the lter compartment. To open the safety knob of the pump lter, push in and turn it counterclockwise. The spring mechanism of the safety knob helps open the lter.

• To close the safety knob of the pump lter, turn it clockwise. The spring makes a rattling sound, which is normal. NOTE If the pump lter is clogged, the “5C” information code appears on the washer’s display screen. WF5500M_DC68-03773A-05_EN.indd 47 3/15/2019 4:54:52 PMMaintenance Maintenance English48 CAUTION

• Make sure the lter knob is closed properly after cleaning the lter. Otherwise, this may cause a leak.

• Make sure the lter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak. Detergent drawer

1. While holding down the release lever

(A) inside the drawer, slide open the drawer, and then remove the drawer from the washer.

3. Clean the drawer components in

owing water using a soft brush. NOTE Other parts of the drawer can also be removed. They can fall out if you hold the drawer upside down.

4. Clean the drawer recess using a soft

into the detergent drawer.

6. Slide the drawer into the drawer recess,

and then push it inward until it is fully closed. NOTE To remove remaining detergent, run a RINSE+SPIN cycle with the drum empty. WF5500M_DC68-03773A-05_EN.indd 48 3/15/2019 4:54:53 PMMaintenance English 49 Door diaphragm

1. Open the door, and then empty the

2. Combine 3/4 cups of liquid chlorine

bleach and 1 gallon of warm tap water.

3. Turn over the diaphragm (A).

4. Wearing rubber gloves, use a soft, clean

cloth dipped in the water and bleach solution to clean the diaphragm.

5. Let stand 5 minutes, and then wipe up

6. Put the diaphragm back into position.

CAUTION Use bleach carefully and be sure to follow the bleach manufacturer’s use and care instructions. Recovery from freezing The washer may freeze when the temperature in its location drops below 32 °F (0 °C).

1. Turn off the washer, and unplug the power cord.

2. Pour warm water over the faucet to loosen the water hose.

3. Disconnect the water hose, and soak it in warm water.

4. Pour warm water into the drum and leave it for about 10 minutes.

5. Reconnect the water hose to the faucet.

NOTE If the washer still doesn’t operate normally, repeat the steps above until it operates normally. Care against an extended time of disuse Avoid leaving the washer unused for an extended time. However, if you intend to leave the washer unused for a long period of time, follow the directions below:

1. Press the POWER button, and then turn the Cycle Selector to RINSE+SPIN.

2. Empty the drum, and then press START/PAUSE.

3. When the cycle is complete, close the faucets and disconnect the water hoses.

4. Turn off the washer, and then unplug the power cord.

5. Open the door to let air circulate through the drum.

WF5500M_DC68-03773A-05_EN.indd 49 3/15/2019 4:54:53 PMMaintenance Maintenance English50 Cleaning the exterior

1. Turn off the water faucets after nishing the day’s washing.

This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out.

2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.

Clean the following as recommended below: - Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel. - Cabinet – Clean with soap and water. Cleaning the interior Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes. CAUTION Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry. NOTE Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”. WF5500M_DC68-03773A-05_EN.indd 50 3/15/2019 4:54:53 PMTroubleshooting English 51 Troubleshooting Checkpoints If you encounter a problem with the washer, rst check the table below and try the suggestions. Problem Action Does not start.

• Make sure the washer is plugged in.

• Make sure the door is properly closed.

• Make sure the faucets are open.

• Make sure to press or tap START/PAUSE to start the washer.

• Make sure Child Lock is not activated.

• Before the washer starts to ll, it will make a series of clicking noises to check the door lock and does a quick drain.

• Check the fuse or reset the circuit breaker. Water supply is insufcient, or no water is supplied.

• Fully open the faucet.

• Make sure the door is properly closed.

• Make sure the water supply hose is not frozen.

• Make sure the water supply hose is not kinked or clogged.

• Make sure there is sufcient water pressure. After a cycle, detergent remains in the detergent drawer.

• Make sure the washer is running with sufcient water pressure.

• Make sure the detergent is added to the center of the detergent drawer.

• Make sure the rinse cap is inserted properly.

• If using granular detergent, make sure the detergent selector is in the upper position.

• Remove the rinse cap and clean the detergent drawer. Excessive vibrations or makes noise.

• Make sure the washer is installed on a level, solid oor that is not slippery. If the oor is not level, use the levelling feet to adjust the height of the washer.

• Make sure the shipping bolts are removed.

• Make sure the washer is not contacting any other object.

• Make sure the laundry load is balanced.

• The motor can cause noise during normal operation.

• Overalls or metal-decorated clothes can cause noise while being washed. This is normal.

• Metal objects such as coins can cause noise. After washing, remove these objects from the drum or lter case. WF5500M_DC68-03773A-05_EN.indd 51 3/15/2019 4:54:54 PMTroubleshooting Troubleshooting English52 Problem Action Does not drain and/ or spin.

• Make sure the drain hose is neither kinked nor obstructed all the way to the drain system. If there is a drain restriction, call for service.

• Make sure the debris lter is not clogged.

• Close the door and press or tap START/PAUSE. For your safety, the washer will not tumble or spin unless the door is closed.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is connected to a drain system that is not clogged.

• If the washer is not supplied with sufcient power, the washer temporarily will not drain or spin. As soon as the washer regains sufcient power, it will operate normally. The door does not open.

• Press or tap START/PAUSE to stop the washer.

• It may take a few moments for the door lock mechanism to disengage.

• The door will not open until 3 minutes after the washer has stopped or the power turned off.

• Make sure all the water in the drum is drained.

• The door may not open if water remains in the drum. Drain the drum and open the door manually.

• Make sure the door lock light is off. The door lock light turns off after the washer has drained. Excessive suds.

• Make sure you use the recommended types and amounts of detergent.

• Use high efciency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or lightly soiled loads.

• Non-HE detergent is not recommended. Cannot add additional detergent.

• Make sure the remaining amount of detergent and fabric softener is not over the limit. WF5500M_DC68-03773A-05_EN.indd 52 3/15/2019 4:54:54 PMTroubleshooting English 53 Problem Action The washer stops.

• Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the door and press START/PAUSE to start the washer. For your safety, the washer will not tumble or spin unless the door is closed.

• Before the washer starts to ll, it will make a series of clicking noises to check the door lock and does a quick drain.

• There may be a pause or soak period in the cycle. Wait briey and the washer may start.

• Make sure the mesh lter of the water supply hose at the faucets is not clogged. Periodically clean the mesh lter.

• If the washer is not supplied with sufcient power, the washer temporarily will not drain or spin. As soon as the washer regains sufcient power, it will operate normally. Fills with the wrong temperature water.

• Fully open both taps.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct taps. Flush water lines.

• Make sure your water heater is set to supply hot water with a minimum temperature of 120 °F (49 °C) at the tap. Also, check the water heater capacity and recovery rate.

• Disconnect the hoses and clean the mesh lters. The mesh lters may be clogged.

• While the washer lls, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.

• While the washer lls, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washer determines the water temperature. The load is wet at the end of a cycle.

• Use the High or Extra High spin speed.

• Use high efciency (HE) detergent to reduce oversudsing.

• The load is too small. Small loads (one or two items) may become unbalanced and not spin completely.

• Make sure the drain hose is not kinked or clogged. WF5500M_DC68-03773A-05_EN.indd 53 3/15/2019 4:54:54 PMTroubleshooting Troubleshooting English54 Problem Action Leaks water.

• Make sure the door is properly closed.

• Make sure all hose connections are tight.

• Make sure the end of the drain hose is correctly inserted and secured to the drain system.

• Use high efciency (HE) detergent to prevent oversudsing. Has odors.

• Excessive suds collect in recesses and can cause foul odors.

• Run cleansing cycles to sanitize periodically.

• Clean the door seal (diaphragm).

• Dry the washer interior after a cycle has nished. No bubbles are seen (Bubbleshot models only).

• Overloading may screen bubbles.

• Severely contaminated laundry may not generate bubbles. If a problem persists, contact a local Samsung service center. WF5500M_DC68-03773A-05_EN.indd 54 3/15/2019 4:54:54 PMTroubleshooting English 55 Information codes If the washer fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action

Check the water level sensor.

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

• Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process.

• Close the door and press START/PAUSE to resume operation. DC1 Check the door switch.

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

Check for water leaks.

• Power the washer off, and then check the drain system for any leaks. Once the leak issue is resolved, power the washer on.

• Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process.

Check the water supply line.

• Check the connection to the water lines (including water taps).

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

• Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process. 4C2 Laundry needs protection because the water being supplied is too hot.

• Make sure the cold and hot water taps are properly connected.

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again. WF5500M_DC68-03773A-05_EN.indd 55 3/15/2019 4:54:54 PMTroubleshooting Troubleshooting English56 Code Action

Check the drain system.

• Make sure the drain lter is not clogged.

• If the drain lter is clogged, clean the lter, and then restart the washer.

Check the washing heater.

• Power off the washer, and then contact a Samsung service center.

Check the spinning process.

• The load may not be balanced inside the drum. Check the drum and make sure the load is balanced.

• Press START/PAUSE to resume operation or power the washer off, wait 2-3 minutes, power the washer on, and then try again. 8C, 8C1, 8C2 Check the MEMS sensor.

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

• Close the water valve and call for service.

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again. AC6 Check the PBA communication status.

• Power the washer off. Wait 2-3 minutes, power the washer on, and then try again. 9C1/9C2 The electronic control needs to be checked.

• Check if power is supplied properly.

• Power off the washer, and then contact a Samsung service center. If any information code keeps appearing on the screen, contact a local Samsung service center. WF5500M_DC68-03773A-05_EN.indd 56 3/15/2019 4:54:54 PMSpecications English 57 Specications Fabric care chart The following symbols provide garment care direction. The clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to optimize garment life and reduce laundering problems. Wash cycle Normal Permanent press/Wrinkle resistant/Wrinkle control Gentle/Delicates Hand wash Water temperature Hot Warm Cold NOTE This represents appropriate wash water temperatures for various items. The temperature range for Hot is 106-126 °F (41-52 °C), for Warm is 84-106 °F (29-41 °C), and for Cold is 61-84 °F (16-29 °C). Wash water temperature must be a minimum of 61 °F (16 °C) for detergent activation and effective cleaning. Bleach Any bleach (when needed) Only non-chlorine (color-safe) bleach (when needed) Tumble dry Normal Permanent press/Wrinkle resistant/Wrinkle control Gentle/Delicates Special instructions Line dry/Hang to dry Drip dry Dry at Heat setting High Medium Low Any heat No heat / Air WF5500M_DC68-03773A-05_EN.indd 57 3/15/2019 4:54:58 PMSpecications Specications English58 Iron dry or steam temperatures High Medium Low Warning symbols for laundering Do not wash Do not wring Do not bleach Do not tumble dry No steam (added to iron) Do not iron Dry-clean Dry-clean Do not dry-clean Line dry / Hang to dry Drip dry Dry at Protecting the environment

• This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance.

• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.

• Use stain removal products and bleaches before the wash cycle only when necessary.

• Save water and electricity by only washing full loads (the exact amount depends upon the program used). Declaration of conformity This appliance complies with UL2157. WF5500M_DC68-03773A-05_EN.indd 58 3/15/2019 4:55:01 PMSpecications English 59 Specication sheet

WF5500M_DC68-03773A-05_EN.indd 61 3/15/2019 4:55:02 PMWarranty (U.S.A) English62 Warranty (U.S.A) SAMSUNG WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of: One (1) year parts and labor, Three (3) years stainless tub part (Part Only), Ten (10) years washing DD motor part (Part Only) This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service. SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service. To receive in-home service, product must be unobstructed and accessible to the service agent. During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG. WF5500M_DC68-03773A-05_EN.indd 62 3/15/2019 4:55:02 PMWarranty (U.S.A) English 63 This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modication or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s nishes; damage caused by abuse, misuse, pest infestations, accident, re, oods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility. Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty. Please contact your Samsung call agent for help with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state. WF5500M_DC68-03773A-05_EN.indd 63 3/15/2019 4:55:02 PMWarranty (U.S.A) Warranty (U.S.A) English64

LIMITATION OF REMEDIES

YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state. SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, rm, or corporation with respect to this product shall be binding on SAMSUNG. To obtain warranty service, please contact SAMSUNG at: Samsung Electronics America, Inc. 85 Challenger Road Ridgeeld Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support WF5500M_DC68-03773A-05_EN.indd 64 3/15/2019 4:55:02 PMWarranty (CANADA) English 65 Warranty (CANADA) SAMSUNG WASHER

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) year part and labor, Ten (10) years washing DD motor (Part only) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the Canada. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the warranty period at no charge, subject to availability within the Canada. In-home service is not available in all areas. To receive in-home service, product must be unobstructed and accessible to the service agent. If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. WF5500M_DC68-03773A-05_EN.indd 65 3/15/2019 4:55:02 PMWarranty (CANADA) Warranty (CANADA) English66 SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specied above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage that occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect, re, water, lightning, or other acts of nature or God; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG that damage this product or result in service problems; incorrect electrical line voltage, uctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations. This limited warranty does not cover problems resulting from incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or xing installation errors. SAMSUNG does not warranty uninterrupted or error-free operation of the product. EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. WF5500M_DC68-03773A-05_EN.indd 66 3/15/2019 4:55:03 PMWarranty (CANADA) English 67 NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY. Some provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from province to province. To obtain warranty service, please contact SAMSUNG at: Samsung Electronics Canada Inc. 2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French)

Self Clean+ (Auto-nettoyage+)

Self Clean+ (Auto-nettoyage+)

A 3 in (76 mm) G 1 in (25 mm) B 48 in² (31000 mm²) H 27 in (686 mm) C 24 in² (15500 mm²) I 5 in (127 mm) D 3 in (76 mm) J 3 in (76 mm) E 6 in (152 mm) K 34 in (864 mm) F 78.5 in (1994 mm) L 8 in (203 mm) ADVERTENCIA