Magnifica Plus ECAM320.70.SB - Coffee machine DELONGHI - Free user manual and instructions
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Frequently Asked Questions - Magnifica Plus ECAM320.70.SB DELONGHI
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USER MANUAL Magnifica Plus ECAM320.70.SB DELONGHI
3.5 Cleaning and maintenance of materials in
contact with food ..........................................6
3.6 Making cappuccinos and milk-based coees . 7
5.3 Description of homepage (main screen) (C) ..7
5.4 Description of accessories (D) (**number and
11.1 Prepare the machine to make coee drinks .13
11.2 Directly selected coee drinks .....................13
11.3 Customized coee-based drinks .................. 13
11.4 Making drinks using pre-ground coee.......14
11.5 Extra shot (hot drinks only) .........................14
11.6 General indications for making coee-based
12.3 Filling and attaching the milk carafe ...........15
12.4 Adjusting the amount of froth .....................16
12.5 Making milk-based drinks ...........................16
12.6 Cleaning the milk carafe after use ..............16
16.3 Cleaning the coee grounds container ........18
16.4 Cleaning the drip tray and drip tray grille .... 19
16.5 Cleaning the inside of the machine ............19
16.6 Cleaning the water tank ..............................19
16.7 Cleaning the pre-ground coee funnel .......20
16.8 Cleaning the coee spouts ..........................20
16.9 Cleaning the removable infuser ..................20
IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following.
- Read all instructions carefully.
- Make sure the voltage of your electrical system corresponds to the voltage shown on the bottom of the machine.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against re, electrical shock and personal injury, do not immerse cord, plug or appliance in water or other liquid.
- Keep the appliance out of the reach of children and do not leave appliance unattended while in operation.
- Unplug from the outlet when not in use and before cleaning.
- Do not operate with a damaged cord or plug, or after the appliance malfunctions, or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.
- The use of accessory attachments not recommended by the manufacturer may result in re, electrical shock, or personal injury.
- Do not use outdoors.
- Make sure the power cord does not hang over the edge of the table or counter-top to avoid getting acci- dentally caught or entangled.
Do not place the appliance or its electrical parts on or near electric stoves, cooking surfaces, or gas burners.
- Plug cord into the wall outlet. To disconnect, rst turn machine “o”, then remove plug from wall outlet.
- Do not use the appliance for other than the intended use. This appliance is to be utilized for domestic use only. The manufacturer declines all responsibility for any damage caused by improper, incorrect, or irresponsible use.
WARNING: To reduce the risk of re or electric shock, do not remove the cover or the exterior of
the unit. Don’t attempt to repair or modify the machine, doing so will void the warranty. Repair should be done by authorized service personnel only!
- A short power cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. - Longer, detachable power supply cords or extension cords are available and may be used if care is exer- cised in their use. - If an extension cord is used, the marked electrical rating should be at least as great as the electrical rating of the appliance. If the appliance is provided with 3- wire, grounding type cord, the extension should be a GROUNDING TYPE 3 - WIRE CORD. The longer cord should be arranged so that it will not drape over the counter-top or table top where it can be pulled on by children or tripped over. - Your product is equipped with a polarized alternating current line plug (a plug having one blade wider than the other). This plug will t into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to t, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.6
Danger! This is an electrical appliance and may cause electric shock. You should therefore follow these safety warnings:
- Never touch the appliance with damp hands or feet.
- Never touch the plug with damp hands.
- Make sure the socket used is freely accessible at all times, enabling the appliance to be unplugged when necessary.
- Unplug directly from the plug only. Never pull the cord as you could damage it.
- To disconnect the appliance completely you must unplug it from the mains socket.
- If the appliance is faulty, do not attempt to repair. Turn it o, unplug from the mains socket and contact Customer Services.
- Before cleaning the appliance, turn it o, unplug from the mains socket and allow to cool. Important! Keep all packaging (plastic bags, polystyrene foam) away from children. CHOKING HAZARD. The appliance might contain small parts. Some of those small parts might be required to get disassem- bled during cleaning and maintenance operations. Handle with care and keep small parts out of reach of children. Danger of burns! This appliance produces hot water and steam may form while it is in operation. During operation (automatic rinsing, hot beverage delivery, steam delivery, cleaning), avoid contact with splashes of hot water or steam. When the appliance is in operation, the cup shelf could become very hot.
2. GENERAL INFORMATION
2.1 Instruction for Use
Read all the Instruction for Use carefully before using the ap- pliance. Failure to follow this Instruction for Use may result in burns or damage to the appliance. The manufacturer is not liable for damage deriving from failure to respect this Instruction for Use. Please note: These safety warnings are valid for all De’Longhi coee machines. Keep this leaet together with the instructions accom- panying the appliance. If the appliance is passed to other persons, they must also be provided with this Instruction for Use.
After removing the packaging, make sure the product is com- plete and undamaged and that all accessories are present. Do not use the appliance if it is visibly damaged. Contact De’Longhi Customer Services.
3.2 Installing the appliance
When you install the appliance, you should respect the follow- ing safety warnings:
- The appliance gives o heat. After positioning the appli- ance on the worktop, leave a space of at least 1.18 in / 3 cm between the surfaces of the appliance and the side and rear walls and at least 5.9 in / 15 cm above the coee maker.
- Water penetrating the appliance could cause damage. Do not place the appliance near taps or sinks.
- The appliance could be damaged if the water it contains freezes. Do not install the appliance in a room where the temperature could drop below freezing point.
- Arrange the power cord in such a way that it cannot be damaged by sharp edges or contact with hot surfaces (e.g. electric hot plates).
3.3 Connecting the appliance
Check that the mains power supply voltage corresponds to that indicated on the rating plate on the bottom of the appliance. Connect the appliance to an eciently earthed and correctly installed socket with a minimum current rating of 13A only. If the power socket does not match the plug on the appliance, have the socket replaced with a suitable type by a qualied professional.
3.4 Setting up the appliance
The rst time you use the machine, the water circuit is empty and the appliance could be very noisy. The noise becomes less as the circuit lls.
3.5 Cleaning and maintenance of materials in
- When used for the rst time, or after 3 or 4 days without use, clean the appliance and the removable accessories that come into contact with water, coee and milk, as indi- cated in the instructions for use. Check in the instructions which accessories are dishwasher safe.
- If the appliance is not used for more than 3 or 4 days, be- fore making the rst beverage, rinse the water circuit as described in this Instruction for Use.
- Be certain to take maximum care when carrying out all cleaning and maintenance operations described in the instructions for use and/or prompted by the display or warning lights of the appliance itself.7
3.6 Making cappuccinos and milk-based coees
- The appliance has been tested for use with cow’s milk and the following plant-based drinks: soy, rice and almond. No other type of milk or plant-based drink may be used.
- To clean the system, following use with any type of milk, please follow the standard procedures described in the instruction manual
- The cleaning methods provided by the manufacturer and described in the instructions do not guarantee the com- plete removal of allergens.
- In the case of conrmed or suspected allergies and intol- erances, make sure that your machine has not been previ- ously used with any milk or plant-based drink containing the allergens you are allergic or the substances you are intolerant to.
Take a few minutes to read these Instructions for Use. This will avoid all risks and damage to the appliance.
4.1 Letters in brackets
The letters in brackets refer to the description of the appliance on pages 2- 3.
4.2 Troubleshooting and repairs
In the event of problems, rst try and resolve them by reading the information given in sections “20. Messages shown on the display” and “21. Troubleshooting”. If this does not resolve the problem or further information is required, consult the customer services department at the num- bers indicated on the website delonghi.com. If repairs are required, contact De’Longhi customer services only. Addresses can be found on the website delonghi.com.
5.1 Description of the appliance (A)
A1. Bean container lid A2. Coee grinder adjustment dial A3. Pre-ground coee funnel ap A4. Bean container A5. Infuser ap A6. Removable infuser A7. Power cord A8. Water tank lid A9. Water tank A10. Coee grounds container A11. Cup tray A12. Drip tray grille A13. Drip tray water level indicator A14. Drip tray A15. Condensate tray A16. Height-adjustable coee spout A17. Accessories connector ap A18. Cup shelf
5.2 Description of control panel (B)
B1. ON/standby button B2. “Coee” drinks menu with Leds B3. “Milk” drinks menu with Leds B4. Prole selection button
5.3 Description of homepage (main screen) (C)
C1. Selected prole C2. Filter spent indicator C3. Descaling required indicator C4. Milk carafe cleaning required indicator C5. Energy saving ON indicator C6. Appliance settings menu C7. Direct selection of drinks (*number and type dier accord- ing to model) C8. Drink settings customization bar
5.4 Description of accessories (D) (**number and
type dier according to model) D1. "Water Hardness Test" strip D2. Pre-ground coee measure D3. Descaler D4. Water softener lter D5. Hot water spout
5.5 Description of milk carafe (E)
E1. Milk carafe lid E2. Milk container E3. Froth adjustment/Clean dial E4. Milk carafe connector (removable for cleaning) E5. Milk spout (height-adjustable) E6. Adjustable milk spout extension E7. Milk intake tube (silicone)
- When using the machine for the rst time, all components that make contact with water or milk should be rinsed with hot water. It is advisable to wash the milk carafe (E) in the dishwasher (see section “16.11 Cleaning the milk carafe (E)”).8
- Any traces of coee that may be found in the grinder are left by the factory tests carried out on the machine before it goes on sale — evidence of the meticulous care we have for the product.
- The rst time the machine is used, the water circuit will be empty and operation could be very noisy. The noise be- comes less as the circuit lls.
Now follow the instructions indicated on the display of the appliance: Select the language
2. Press the ag corresponding to the desired language and
conrm the selection by pressing “Done”. Fill the water tank
3. Remove the water tank (A9) (g. 2), and ll to the MAX line
with fresh drinking water (g. 3);
4. Reposition the tank, then conrm by pressing “Next”;
Fit the hot water spout
5. Lower the ap and t the hot water spout (D5) to the ac-
cessories connector (A17) (g.4): Press "Next"; Fill the bean container
6. Fill the bean container (A4) (g. 5), then conrm by press-
Filling the water circuit and rinsing
7. Position a container of at least 200 ml/ 6.76 oz capacity
under the coee spout (A16) and the hot water spout (g. 6);
8. Press “Yes” to ll the water circuit: the appliance delivers
water from the hot water spout (g. 7);
9. At the end of delivery, the machine proceeds with heating
and terminates the procedure with a rinse cycle, delivering hot water from the coee spout (g. 8).
Measuring water hardness
10. Take out the test strip (D1): press “Start” to proceed.
11. Immerse the strip completely in a glass of water for about
12. Remove the strip from the water and shake lightly. Press
13. After about a minute, 1, 2, 3 or 4 red squares appear, de-
pending on the hardness of the water.9 Please note: • The descaling alarm is displayed after a period of time established according to water hardness. The machine can also be programmed according to the actual hardness of the local water supply, so that the descaling procedure will be required less frequently. Accordingly, it is advisable to set the correct value without delay, following the ma-chine’s step by step guide: • Each red square corresponds to one level.Setting water hardness14. Select the water hardness level on the display according to the result of the measurement procedure described above, and press “Ok”;15. The water hardness selected will be saved in the machine settings.Please note: The water hardness can be changed directly from the settings menu (see “9.12 Water hardness”).Installing the water softener lter16. The machine prompts for installation of the water softener lter (D4): press “Start” to proceed (to postpone the opera-tion, press “Later” instead).17. Remove the water tank (A9) (g. 2), ll to the MAX line with fresh drinking water (g. 3) and press "Next".18. Remove the lter from the packaging and turn the date indicator so that it shows the next 2 months (g. 9). Press "Next";
0,5 L Please note: The lter lasts about two months assuming normal use of the ma chine; if on the other hand the machine remains idle with the lter installed, it will not last more than three weeks, at most.19. To activate the lter, run tap water through the hole in the center of the lter until water comes out of the openings at the side for more than a minute (g. 10); Press "Next".20. Insert the lter in the water tank and immerse it completely for about ten seconds, angling and pressing it lightly so that the air bubbles can escape (g. 11). Press "Next".21. Insert the lter in the lter housing (g. 12) and press fully home. Press “Start”
the tank with the lid (A8);23. Reposition the water tank in the machine and press "Next".24. Position an empty container of at least 0.5 liters capacity under the hot water spout (g. 7) and press "Yes" to activate the lter;25. The machine delivers hot water, then stops automatically. 26. The lter is now active and the machine can be used. 27. Now that all the technical aspects have been covered, press “Start” to get to know the machine.Setting of proles28. Select the number of people who will be using the machine. Press "Next".29. The machine automatically creates a prole for each user: to customize the prole, press (press the “Change” or “Prole” button). Having made the desired changes, press “ S ave ”.30. Press "Next".31. Press “Start” to run an introductory video.32. At the end of the video, a QR code appears: scan this to access manuals/support services. Press "Next”.33. Press “Start”: the machine is now ready for use.Please note: The rst time the machine is used, it will be necessary to make 4-5 cappuccinos before the drink in the cup tastes as it should.
7. TURNING THE MACHINE ON
Please note: • Each time the machine is turned on, it performs an auto-matic preheat and rinse cycle which cannot be interrupted. The machine is not ready for use until the cycle has been completed.1. To turn the machine on, press (B1)(g. 13): the ma-chine will switch on;10
2. Once preheated to a preset temperature, a rinse cycle takes
place and hot water ows from the coee spouts (A16); in addition to heating the boiler, this has the eect of heating the internal circuits by circulating hot water through them.
8. TURNING THE APPLIANCE OFF
Whenever the machine is turned o after being used to make coee, it performs an automatic rinse cycle.
, the machine runs a rinse cycle, delivering hot water from the coee spout(A16), before switching o (stand-by).
8.1 Switching o for extended periods:
If the machine is not going to be used for any length of time (e.g. before going on holiday):
out and clean the grounds container (A10) and the water tank (A9);
3. remove the plug (A7) from the power socket. (Important!
Never unplug the machine while is it still switched on) Please note: When turning the machine on again, ll the water tank and, before making any kind of drink, run 3 rinse cycles as indicated in section “9.1 Rinsing”
Using this function, hot water can be delivered from the coee spouts (A16) (and, if tted, the hot water spout (D5)) to clean and heat the appliance’s internal circuit. Place a container of at least 200ml/ 6.76 oz capacity under the spouts (g. 6). To activate the function:
2. Select the item "Rinse";
3. Press "Yes" to start the rinse cycle: after a few seconds, hot
water is delivered to clean and heat the internal circuit of the machine (g. 8);
4. To stop rinsing, press "Stop" or wait for rinsing to stop
automatically. Please note:
- If the machine is not used for more than 3-4 days, it is high- ly advisable, when turning it on again, to run 2-3 rinses before use;
- Water may nd its way into the grounds container (A10) during the rinse procedure: this is quite normal.
For instructions on the lter (D4), see section “18. Water soft- ener lter”.
2. Scroll through the menu pages until “General” is displayed;
In this section of the menu, the following functions can be acti- vated or deactivated with a simple tap: - "Audible warning": when enabled, the machine beeps whenever an operation is performed. - "Energy saving": use this function to activate or deactivate energy saving mode. When activated, the function reduces energy consumption in compliance with European regula- tions. is displayed on the homepage to show it is active.
3. Press "X" to save the new selections and go back to the
homepage (C). The screen also shows the serial number of the machine, which is an essential item of information should it be necessary for customer service to identify the machine precisely.11
Auto-o can be set so that if the appliance is not being used, it will switch o after 15 or 30 minutes or after 1 or 3 hours have elapsed. To program Auto-o, proceed as follows:
1. Press the settings menu (C6) (g. 14);
2. Scroll through the menu pages until “Set Auto-o” is
4. Press "X" to save the new selection and go back to the
9.6 Coee temperature
To change the temperature of the water used to make coee, proceed as follows:
1. Press the settings menu (C6) (g. 14);
2. Scroll through the pages until the item “Coee tempera-
4. Select the required temperature from those suggested;
5. Press “<” to go back to the settings menu.
Please note: The eect of varying the temperature is most noticeable with long drinks.
2. Scroll through the menu pages until the item “Support” is
3. Scan the QR code to see the manual and access support
4. Press “X” to go back to the homepage (C).
9.8 Cleaning the milk carafe
The machine oers a tutorial on thorough cleaning of the milk carafe (E), which will ensure smooth operation of the Lattecre- ma system over time.
1. Press the settings menu (C6) (g. 14);
2. Scroll through the pages until the item “Cleaning the milk
carafe” is displayed;
3. Press “Next" or “Back” to read the sequence of steps;
4. At the last step, press “Done” to go back to the settings
5. Press “X” to go back to the homepage (C).
Please note: The procedure is illustrated in section “Cleaning the milk carafe (E)”.
This function displays statistics relating to the machine. To view the statistics, proceed as follows:
1. Press the settings menu (C6) (g. 14);
2. Scroll through the pages until the item “Statistics” is dis-
played along with the main statistical data: to view more data, press “Read more”;
3. Press “<” to go back to the settings menu.
4. Press “X” to go back to the homepage (C).
To change the language on the homepage, proceed as follows:
1. Press the settings menu (C6) (g. 14);
2. Scroll through the pages until the item “Languages” is
4. Press the ag corresponding to the desired language (scroll
through the pages to see all the languages available). the display updates immediately and shows the selected language;
5. Press "<" to save the new selection and go back to the
The machine oers a tutorial on how to adjust the grinding and ensure the best results:
1. Press the settings menu (C6) (g. 14);
2. Scroll through the pages until the item “Coee grinder set-
tings” is displayed;
3. Press “Read more” to view the tutorial on how to adjust for
ner or coarser grinding. Press“Next" or “Back” to read the advice;
4. When at the nal page, press “Ok” to go back to the set-
5. Press “X” to go back to the homepage (C).
- After completing the above procedure, at least 3 coees should be made before making any further adjustment. If coee delivery is still not correct, repeat the procedure.
- The adjustment dial (A2) must be turned only when the coee grinder is in operation, during the initial step of pre- paring the coee.
To change the default water hardness setting when the machine is used for the rst time, proceed as follows:
1. Repeat the hardness test as indicated in the section “Mea-
suring water hardness”;
2. Press the settings menu (C6) (g. 14);
3. Scroll through the pages until the item “Water hardness”
5. Select the water hardness level on the display according to
the result of the test: the new setting will be stored.12
6. Press “<” to go back to the settings menu;
7. Press “X” to go back to the homepage (C).
To avoid the water in the circuit freezing if the machine is to be left idle for an extended period, or before taking it to a service center, it is advisable to drain the water circuit.
1. Press the settings menu (C6) (g. 14);
2. Scroll through the menu pages until “Empty circuit” is
3. Press "Ok" to start the guided procedure;
4. Remove, empty and ret the grounds container (A10) and
5. Attach the spout (D5) to the connector (A17) (g. 4);
6. Position a container of 200 ml/ 6.76 oz capacity under the
spouts (g. 6). Press "Next";
7. The machine runs a rinse cycle, releasing hot water from
8. Once rinsing is complete, remove the water tank (A9) (g.
2) and empty it: Press“Next"”;
9. Remove the water softener lter (if installed) (D4) from
the water tank, and press "Next";
10. Reposition the water tank (empty) and press "Yes";
11. Wait for the machine to begin emptying the circuit; (Caution:
beware of hot water coming from the spouts!). As the water circuit gradually empties, the machine could become noisier: this is a normal aspect of operation.
12. Once the circuit has emptied, remove, empty and reposi-
14. Unplug the machine from the mains power supply.
The next time the machine is turned on, follow the instructions in section “6. Operating the appliance for the rst time”.
This function resets all menu settings and all user customiza- tions, restoring the factory default values (with the exception of the language, which remains as set, and the statistics).
1. Press the settings menu (C6) (g. 14);
2. Scroll through the menu pages until the item “Default val-
3. Press “Read more”:
4. Select the items you want to reset: machine or individual
prole, then press "Next";
5. Follow the instructions until prompted to conrm, and
press “OK”: the homepage (C) will reappear. Please note: Whenever the machine (not the individual prole) is reset to the factory default values, it will automatically prompt the rst time start-up sequence, from “Installing the water softener lter”.
10. SELECTION OF DRINKS
Your machine can be used to make a great variety of drinks*. (*Number and type of drinks dier according to model). Hot Cold Espresso
From the panel (B), access the type of drink desired (Milk (B3): milk based drinks; Coee (B2): coee based drinks), ensuring the machine is equipped with the necessary accessories.13
11. PREPARATION OF COFFEE DRINKS
11.1 Prepare the machine to make coee drinks
Important! Do not use green, caramelized or candied coee beans as they could stick to the coee grinder and render it unusable.
1. Place 1 or 2 cups under the coee spout (A16);
Bring the spout down as close as possible to the cup (g. 16): this makes a creamier coee.
11.2 Directly selected coee drinks
1. Press the image on the homepage (C) that corresponds to
2. Hot coee-based drink: the machine proceeds with
preparation. Cold coee drink:
- make the selection between “Iced” or “Extra iced” drink: press “Next";
- depending on the selection made, the machine will suggest the amount of ice to add to the drink before proceeding with preparation: place the recommended number of ice cubes in the glass (g. 18), and press “Deliver”.
- The machine proceeds with the preparation.
3. A description of each single step (grinding, delivery of cof-
fee) appears on the display.
4. Once the preparation has been completed, the machine is
ready for use again.
11.3 Customized coee-based drinks
To make coee-based drinks with customized parameters, pro- ceed as follows:
1. Press the customization bar (C8) at the bottom of the
image corresponding to the desired coee (e.g. espresso, g. 19): the parameters that can be selected according to personal preference appear on the display: Espresso
2. Hot coee drink: After setting the parameters, press “De-
liver”: the machine proceeds with preparation and a de- scription of each single step (grinding, delivery of coee) appears on the display; Cold coee drink: After setting the parameters, press “Start” and proceed as follows:
- Select either an “Ice” drink or an “Extra ice” drink: press “Next";
- depending on the selection made, the machine will suggest the amount of ice to add to the drink before14 proceeding with preparation: place the recommended number of ice cubes in the glass (g. 18), and press “Deliver”.
- The machine proceeds with preparation, and the display shows the description of each single step (grinding, de- livery of coee).
3. When delivery has ended, press “Save” to store the new
settings or “Cancel” to retain the previous parameters. Please note: If saved, the new settings will be stored ONLY in the selected prole.
4. To go back to the homepage (C), wait a few moments or
press “X”. The machine is ready to be used again.
Making drinks using pre-ground coee Important!
- Never add pre-ground coee when the machine is o, or it could spread through and soil the inside of the machine. This could damage the machine.
- Never use more than 1 level measure (D2) as it could soil the inside of the coee machine or block the funnel (A3).
- When using pre-ground coee, only one cup can be made at a time.
- Making Long coee: halfway through preparation, when prompted by the machine, add one level measure of pre- ground coee and press "OK".
- Certain drinks cannot be prepared using pre-ground cof- fee: Doppio+, 2x Espresso, Cappuccino+
1. Press the customization bar (C8) at the bottom of the
image corresponding to the desired coee (e.g. espresso, g. 19): the parameters that can be selected according to personal preference appear on the display:
2. Select the quantity, and select pre-ground coee ;
4. Lift the lid of the pre-ground coee funnel (A3), make sure
the funnel is not blocked, then put in one level measure (D2) of pre-ground coee (g. 20) and press “OK” to pro- ceed with preparation;
5. The machine proceeds with preparation and a description
of each single step (water heating, delivery of coee) ap- pears on the display. Once the preparation has been completed, the machine is ready for use again.
11.5 Extra shot (hot drinks only)
In certain cases, another Espresso (30 cc) can be added to give an extra ‘kick’. The Extra Shot option is available with the fol- lowing drinks*: (*Number and type of drinks dier according to model). Espresso
1. Press the customization bar (C8) at the bottom of the
image corresponding to the desired coee (e.g. espresso, g. 19).
2. The rst time you select this function, make sure the cup
being used is large enough: press “Extra Shot” then press “ O k ”.
3. Select the desired quantity and intensity. Press “Deliver”.
4. When using this function for the rst time, the machine
will wait for conrmation: press “Ok”.
5. The machine proceeds with preparation and a description
of each single step (grinding, delivery of coee + extra grinding and delivery) appears on the display.
6. When done, press "Save" to store the new settings, or
"Cancel" to retain the previous parameters. The machine is ready to be used again.15 Please note:
- If saved, the new settings will be stored ONLY in the se- lected prole.
- If Extra Shot has been selected, it will not be possible to change the quantity setting or use pre-ground coee.
- When “Extra Shot” is selected, the symbol appears on the customization bar.
- To deselect the function, press “Extra shot” a second time.
11.6 General indications for making coee-based
- When the machine is making coee, delivery can be inter- rupted at any moment by pressing “Stop” or “Cancel”.
- As soon as delivery has ended, to increase the quantity of coee, just press "Extra". Once the required quantity is reached, press "Stop” or “Cancel”.
- Certain alarm messages could be displayed while using the machine (“Fill tank with fresh water up to MAX level”, etc.); their meaning is explained in section “20. Messages shown on the display”.
- If the coee emerges drop-by-drop, too weak and not creamy enough or too cold, refer to the tutorial on adjust- ing the coee grinder (see heading “9.11 Coee grinder settings”) and section “21. Troubleshooting”.
- If “Energy Saving” mode is enabled, there may be a few seconds delay before the rst coee is delivered.
11.7 Tips for a hotter coee
To make a hotter coee, proceed as follows:
- run a rinse cycle before brewing coee (heading “9.1 Rins- ing” in the settings menu);
- warm the cups with hot water using the hot water function (see section “13. Preparing hot water”);
- increase the coee temperature setting (section “9.6 Cof- fee temperature” in the settings menu).
12.1 Preparing the milk carafe (E)
Please note: To avoid the preparation of milk with insucient froth or large bubbles, always clean the milk carafe as described in section “12.6 Cleaning the milk carafe after use” and “16.11 Cleaning the milk carafe (E)”.
12.2 What milk to use?
The quality of the froth will vary depending on:
- the temperature of the milk or plant-based drink used (for best results, always use milk or vegetable drink straight from the fridge, 5 °C);
- type of milk or vegetable drink;
- ingredients and nutritional values. Cow's milk Whole(fat >3,5%) Semi-skimmed(fat between 1.5 and 1.8%)Skimmed(fat <0.5%) Vegetable drinks Soya
12.3 Filling and attaching the milk carafe
2. Fill the milk container (E2) with a suitable quantity of milk,
not exceeding the MAX level marked on the container (g. 22).
3. Make sure the milk intake tube (E7) is secured correctly to
4. Reposition the lid on the milk container;16
5. Lower the ap, then attach the carafe to the connector
(A17) and push fully home (g. 24): the machine emits a beep (if the function is enabled);
6. Place a suciently large cup under the coee spouts (A16)
and under the milk spout (E5). It is possible to extend the milk spout only by adjusting the extension(E6);
7. Select the desired drink as described in the following
sections. Please note: If "Energy Saving" mode is enabled (see section “9.4 General”), there may be a few seconds delay before the drink is delivered.
12.4 Adjusting the amount of froth
Turn the froth adjustment dial (E3)to select the amount of milk froth delivered when making milk based drinks. Dial position Recommended for… Delicate
- Hot milk (not frothed) Creamy
12.5 Making milk-based drinks
On the homepage (C), press directly on the image corresponding to the required drink (C7). As in the case of coee drinks, a drink can be customized by pressing on the customization bar (C8) at the bottom of the image on the homepage.
12.6 Cleaning the milk carafe after use
After each delivery of a milk drink, the machine will prompt the user to run the CLEAN function to clean the milk carafe lid (E1). To start cleaning, proceed as follows:
1. Leave the milk carafe in the machine (there is no need to
empty the container);
2. Place a cup or other recipient under the milk spout (E5)
3. Turn the froth adjustment/clean dial (E3) to "Clean" (g.
26): hot water and steam are delivered from the milk spout. Cleaning stops automatically;
4. Turn the dial back to one of the froth selections;
Where several drinks are prepared in succession:
- To proceed with further preparations, when the message to clean the carafe appears (dial positioned on “Clean”), press “Cancel”. Proceed with cleaning of the carafe after the nal preparation. After multiple preparations, the milk container is empty or the milk that remains is not enough to make further drinks
- Having run the cleaning operation on the milk carafe (dial positioned on “Clean”), disassemble the milk carafe and clean all components, proceeding as described in section “16.11 Cleaning the milk carafe (E)” After multiple preparations, there is enough milk left in the container to make further drinks
- run the cleaning operation on the milk carafe (dial po- sitioned on “Clean”), remove the milk carafe and put it straight in the refrigerator. The Hot Milk carafe can be kept in the refrigerator for no more than 2 days, after which time all components should be cleaned, proceeding as de- scribed in the section “16.11 Cleaning the milk carafe (E)”. Important: If the milk carafe is left out of the refrigerator for more than 30 minutes, disassemble and clean all components, proceeding as described in the section “16.11 Cleaning the milk carafe (E)”. Following preparation of milk-based drinks — general notes:
- If the milk carafe is not cleaned, the symbol appears on the homepage as a reminder that cleaning is required.
- In certain cases, the machine will need to heat up before cleaning can take place.
- To ensure correct cleaning, wait for the CLEAN function to end. The function is automatic. It must not be stopped while in progress.17
13. PREPARING HOT WATER
1. Attach the hot water spout (D5) to the machine (g. 4);
2. Place a cup under the spout;
3. On the homepage (C), press directly on the image cor-
responding to hot water: delivery begins, and will stop automatically. Customization of quantity:
3. Press the customization bar (C8) at the bottom of the
image corresponding to hot water: the display shows the quantity to be selected;
4. Press“Deliver”: delivery begins and will stop automatically.
- Immediately after delivery has stopped automatically, it can be prolonged by pressing “Extra”.
14. “MY” FUNCTION (hot drinks only)
With the “my” function, you can select the quantity of each in- gredient used to prepare the hot drink you want to make.
1. Ensure the intended prole (C7) for customization of the
2. Press the customization bar (C8) at the bottom of the
image corresponding to the desired drink;
4. Press "Start" and follow the guided procedure;
5. Select the desired intensity, if envisaged for the drink, and
6. Make sure the cup placed under the coee spout (A16) is
the right size, and press “Deliver” to start dispensing;
7. As the drink is delivered, a progress bar will ll up gradual-
ly. Once the minimum programmable quantity is reached, the “Stop” button will be enabled. The “ ” symbol indi- cates the factory default setting.
8. When the desired quantity has been delivered into the cup,
9. If the drink in the cup is as desired, press "Save" to store the
new setting in the selected prole, or "Cancel" to retain the previous parameters.
10. Press “X” to go back to the homepage.
- If saved, the new settings will be stored ONLY in the se- lected prole.
- When customizing a single drink, the corresponding dou- ble version is customized likewise, automatically, and the machine displays the message "Settings saved for both double and single recipe";
- It is possible to exit programming mode at any given mo- ment by pressing “X”: the values will not be saved.
- To disable the function and prepare the drink using other parameters, press the customization bar relative to the drink: press
on the page to disable the function (
) and revert to the factory default values.
- To reprogram the my drink, the parameters must be reset to the factory default values: press the customization bar of the drink and check that the function is enabled (
The machine allows multiple proles to be saved, each one asso- ciated with a dierent icon. The customized drink settings are saved in each prole. The order in which all the drinks are displayed is based on the fre- quency of selection. To select a prole, proceed as follows:
1. From the homepage (C), press the prole currently in use
(C1): the list of selectable proles will appear;
1. From the homepage (C), press the prole currently in use
(C7): the list of selectable proles will appear;
2. Press “+Add” and create the new prole
3. Press “Change” to change the image and color of the
4. To rename the prole, press on the existing name at the
bottom of the prole: the keypad will pop up. Type the new name and press Ok.
6. The new prole has been created. Press “X” to go back to
the homepage. To edit an existing prole:
1. From the homepage (C), press the prole currently in use
(C1): the list of selectable proles will appear;
2. Press on the prole to be edited.
3. Press “Change” to change the image and color of the
4. To rename the prole, press on the existing name at the
bottom of the prole: the keypad will pop up. Type the new name and press Ok.
5. Having made the desired changes, press “Save”.
To delete an existing prole:
1. From the homepage (C), press the prole currently in use
(C1): the list of selectable proles will appear;
2. Press on the prole to be deleted.
4. Conrm the operation by pressing “Yes”.
5. Press “X” to go back to the homepage.
Please note: Once a selection has been made, the colored bars of the drink settings will all appear in the same color as the prole;
16.1 Cleaning the machine
The following parts of the machine must be cleaned periodically: - internal circuit; - coee grounds container (A10); - drip tray (A14) and drip tray grille(A12); - inside of the machine - water tank (A9); - pre-ground coee funnel (A3); - coee spout (A16); - removable infuser (A6), accessible after opening the rela- tive service ap (A5); - control panel (B). - milk carafe (E) Important!
- Do not use solvents, abrasive detergents or alcohol to clean the machine. With De’Longhi superautomatic coee machines, no chemical additives are required for cleaning purposes.
- Do not use metal objects to remove encrustations or coee deposits as they could scratch metal or plastic surfaces. dishwasher safe hand wash only drip tray grille (A12) drip tray (A14) milk carafe (E) coee grounds container (A10) cup tray (A11) water tank (A9) removable infuser (A6)
16.2 Cleaning the internal circuit
If the machine is not used for more than 3/4 days, it is strongly advisable, before using it after such a break, to empty the tank (A9) and rell it with fresh drinking water, then switch on and run 2/3 rinse cycles selecting the “Rinse” function (section “9.1 Rinsing”). Please note: It can happen, during the rinse procedure, that water will nd its way into the grounds container (A10): this is quite normal.
16.3 Cleaning the coee grounds container
When prompted by the machine, this must be emptied and cleaned. The machine cannot make coee again until the grounds container (A10) has been cleaned. The machine will display the message indicating the need to empty the grounds container 72 hours after the rst coee has been prepared, even if the container is not full (for the 72 hours to be calculated cor- rectly, the machine must never be disconnected from the mains power supply). Important! Danger of scalding If you make a number of milk-based drinks one after the other, the metal cup tray (A11) becomes hot. Wait for it to cool down before touching it and handle it from the front only. To clean (with the machine on):
1. Remove the drip tray (A14) and grounds container (A10)
2. Empty the drip tray and the grounds container and clean
thoroughly with a brush to remove all residues that may have collected on the bottom.
3. Reposition the drip tray in the machine, complete with
grille (A12) and grounds container. Important!
- When removing the drip tray, the coee grounds container must always be emptied, even if it has not lled up notice- ably. If this is not done, it can happen that when further coees are prepared, the grounds container will ll up more than expected and clog the machine.
16.4 Cleaning the drip tray and drip tray grille
Important! The drip tray (A14) is tted with a level indicator (A13) (red) showing the amount of water it contains (g. 28).
Before the indicator protrudes from the cup tray (A11), the drip tray must be emptied and cleaned, otherwise the water may overow the edge and damage the appliance, the surface it rests on or the surrounding area. To remove the drip tray, pro- ceed as follows:
1. Remove the drip tray complete with grille (A12) and tray,
and the grounds container (A10) (g. 27);
2. Check the condensate drip tray, which is colored red (A15)
and empty if necessary. Check the red-colored condensate tray;
3. Remove the cup tray and the drip tray grille, then empty
the drip tray and the grounds container, and wash all of the components;
4. Reposition the drip tray in the machine, complete with
grille, tray and grounds container. Important! When removing the drip tray, the coee grounds container must always be emptied, even if it has not lled up noticeably. If this is not done, it can happen that when further coees are pre- pared, the grounds container will ll up more than expected and clog the machine.
16.5 Cleaning the inside of the machine
Danger of electric shock! Before cleaning internal parts, the machine must be turned o (see section “8. Turning the appliance o”) and unplugged from the mains power supply. Never immerse the machine in water.
1. Check regularly (about once a month) that the inside of the
appliance (accessible after removing the drip tray (A14)) is not dirty. If necessary, remove coee deposits with a brush and a sponge.
16.6 Cleaning the water tank
Periodically (about once a month) and whenever the water softener lter (D4) is replaced, clean the water tank (A9).
1. Take out the water tank (g. 2), remove the water softener
lter (if installed) and rinse under running water;
2. Empty the water tank and clean with warm water (40 °C
approx), wiping if necessary with a clean cloth. Rinse thor- oughly with drinking water.
3. If previously removed, reinstall the lter (g. 30), then ll
the tank with cold water up to the MAX level (g. 3) and return it to the machine;
4. (Only if a water softener lter is installed): release 100ml/
3.38 oz of hot water to reactivate the lter.
Please note: If the machine is not used for more than 3 days, it is advisable to clean the tank as described above.20
16.7 Cleaning the pre-ground coee funnel
Clean the pre-ground coee funnel (A3) regularly (about once a month) with a damp cloth. Proceed as follows:
1. Turn the machine o (see section “8. Turning the appliance
3. Clean the funnel with a brush;
Important! After cleaning, make sure that no object or accessory has been left in the funnel: the presence of foreign matter in the funnel during operation could cause damage to the machine.
16.8 Cleaning the coee spouts
1. Clean the coee spout(A16) regularly with a sponge or
2. Check that the holes in the coee spout are not blocked. If nec-
essary, remove coee deposits with a toothpick (g. 32).
16.9 Cleaning the removable infuser
The infuser (A6) must be cleaned at least once a month. Important! The infuser cannot be removed while the machine is on.
1. Make sure the machine is correctly turned o (see section
Press the two colored release buttons inwards and at the same time pull the infuser outwards (g. 34);
5. Immerse the infuser in water for about 5 minutes, then
rinse under the tap; Important!
RINSE WITH WATER ONLY
NO DETERGENTS NO DISHWASHER
6. Do not use detergents when cleaning the infuser, as they
housing, which can be seen through the infuser ap (A5);
8. After cleaning, replace the infuser by sliding it into its
housing, then apply pressure to the PUSH symbol until it clicks into place; Please note: If the infuser is dicult to insert, before insertion, adapt it to the right size by pressing the two levers (g. 35).
9. Once inserted, make sure the two colored buttons have
11. Reposition the water tank in the machine.
16.10 Cleaning the control panel (B)
1. Turn the machine o by pressing the button (B1);
2. Wipe with a soft, non-abrasive cloth;
3. Apply rm pressure to remove persistent ngerprints,
without ever using excessive force.
16.11 Cleaning the milk carafe (E)
This operation will guarantee optimum results over time. Pro- ceed as follows:
1. Remove the lid of the milk carafe (E1) (g. 21);
2. Detach the milk spout (E5), the milk spout extension (E6)
3. Turn the froth adjustment dial (E3) clockwise to the
position (g. 37) and pull;
4. Turn the milk carafe connector (E4) anticlockwise and pull
5. Wash in a dishwasher (recommended) or by hand as indi-
- In a dishwasher: Rinse all components thoroughly with hot drinking water (at least 40 °C), then place them in the top basket of the dishwasher and run a wash program at 50 °C, e.g. ECO standard.
- By hand: R inse all components thoroughly with hot drink- ing water (at least 40 °C) to remove all visible milk residues, making sure to direct the water through all the holes in the lid (g. 39): next, immerse all the components (including the milk container (E2)) in a solution of hot drinking water (at least 40° C) and washing up liquid for at least 30 minutes. Rinse all the components described above thoroughly under hot drinking water, rubbing each one individually between ngers and thumbs.
6. Check carefully that no milk residues have been left in the
recess and the channel on the underside of the dial (g.40): if necessary, scrape the channel clean with a toothpick;
7. Check that the intake tube and spout are not clogged with
8. Dry all the components with a clean dry cloth;
9. Reassemble all the lid components;
10. Ret the lid to the milk container.
Please note: The machine will periodically remind you of the need for thorough cleaning of the milk carafe, indicating the correct procedure.
- Before use, read the instructions and the labeling on the descaler pack.
- Use only descaler supplied by De’Longhi. Using unsuitable descaler and/or performing descaling incorrectly may re- sult in faults not covered by the manufacturer’s guarantee.
- Descaler could damage delicate surfaces. If the product is accidentally spilt, dry immediately. To descale Descaler De’Longhi descaler Container Recommended capacity: 2l Time ~25min Descale the appliance when the corresponding message appears on the homepage (C); to proceed immediately with descaling, press "Yes" and follow the instructions from point (8). To delay descaling until later, press "Cancel": the homepage will continue to show the corresponding symbol (C3) as a reminder that descaling needs to be carried out. (The message reappears every time the machine is turned on). To access the descaling menu:
1. Press the settings menu icon (C6) on the homepage;
2. Scroll through the pages until the item “Descale” appears;
3. Press “Yes” to initiate the guided descale procedure (or
“Read more” for additional information);22 4. Attach the water spout (D5) (g. 4);5. Remove and empty the drip tray (A14) and the coee grounds container (A10) (g. 24), then reposition both and press "Next";6. Remove the water tank (A9), lift the lid (A8), remove the lter (if installed) (D4) and press “Next”;7. Empty the tank completely and press "Next"; Pour the descaler into the tank up to the level A marked inside the tank (equal to one 100ml/3.38 FL OZ packet), then add water (1 liter/ 33.81 FL OZ) up to level B (g. 41). Reposition the water tank (with lid) in the machine and press “Next”
9. Place an empty container of at least 2 liters/ 67.23 oz capacity under the spouts (g. 42). Press "Done" to start the procedure;Important! Danger of scaldingHot water containing acid ows out of the spouts. Accordingly, take care to avoid contact with this solution.10. The descale program starts and the descaler solution comes out of the hot water spout and the coee spout; a succes-sion of rinses is performed automatically at set intervals to remove the scale residues from inside the coee machine;After about 15 minutes, the descaling action ceases;11. The machine is now ready to be rinsed out with cold water. Empty the container used to collect the descaler solution. Remove the water tank from the machine, empty it and rinse under running water, then ll with clean water up to the MAX level and reposition it in the machine (g. 43). Press "Next";
MAX 12. Having emptied the container used previously to collect the descaler solution, reposition it under the spouts and press "Yes" to start the rinse sequence;13. Hot water is released both from the hot water spout and from the coee spout;14. When the water in the tank has run out, empty the con-tainer used to collect the rinsing water;15. Take out the water tank and reposition the water softener lter, if removed previously. Press "Next" to continue;16. Fill the tank with cold water up to the MAX level, return it to the machine and press "Yes" to continue;17. Having emptied the container used previously to collect the descaler solution, reposition it under the spouts and press "Yes" to start another rinsing cycle;18. When the water in the tank has run out, empty the con-tainer used to collect the rinsing water, then remove, empty and reposition the drip tray (A14) and the grounds container (A10) and press "Next";19. Take out the water tank, top up to the Max level and repo-sition in the machine;20. The descaling procedure is now complete: press "OK". The machine performs a rapid preheat cycle and then goes back to the homepage.Please note:• If the descaling cycle is not completed successfully (e.g., due to a power outage), the machine will prompt you to repeat the entire procedure.• Water may nd its way into the grounds container (A10) during the descale cycle: this is quite normal.• If the water tank has not been relled to the MAX level, the machine prompts for a third rinse to ensure that the descaler solution has been completely eliminated from the internal circuits. Before starting the rinse, remember to empty the drip tray.
18. WATER SOFTENER FILTER
18.1 Installing the lter
To install the lter, proceed as follows: Press the settings menu (C6);2. Scroll through the pages until the item "Water lter” is displayed; 3. Press "Yes" to initiate the guided procedure4. Proceed from point (17) of heading “Installing the water softener lter” in the section “Operating the appliance for the rst time”.
Please note: The lter lasts about two months assuming normal use of the ma
chine; if on the other hand the machine remains idle with the lter installed, it will not last more than three weeks, at most.
18.2 Replacing or removing the lter
Replace the lter (D4) when the corresponding message appears on the homepage (C): to replace the lter immediately, press “Yes” and follow the instructions from point (17). To delay replacement of the lter until later, press “Cancel”: the display will continue to show the corresponding symbol as a reminder that the lter needs replacing. To replace, proceed as follows:
1. Press the settings menu (C6);
2. Scroll through the pages until the item "Water lter” is dis-
played, and press “Read more”;
3. Press "Yes" to initiate the guided procedure;
4. Remove the water tank (A9) and the spent lter.
5. To remove the lter, press “Ok”;
6. To install a new lter, press “Yes”. Proceed with the opera-
tions illustrated under heading “Installing the water softener lter” in section “Operating the appliance for the rst time” from point (17). Please note: After two months (see date indicator), or after 3 weeks if the ma- chine has not been used, the lter should be replaced even if the warning message has not yet been displayed.
19. TIPS FOR ENERGY SAVING
- To reduce energy consumption, after delivering one or more drinks, remove the milk carafes or accessories.
- Set auto-o to 15 minutes (see section “9.5 Auto-o”);
- Enable Energy Saving (see paragraph “9.4 General”);
- When prompted by the machine, perform the descaling cycle and/or replace the water softener lter.
The water tank needs lling with fresh water. Insucient water in the tank (A9). Remove the tank, ll with cold water to the MAX level (g. 41), and return it to the machine. Can you t the water tank? The tank (A9) is not correctly in place. Reposition the tank in the machine correctly, and press fully home. Can you empty the drip tray and the grounds container? Fill the water tank with cold water Insucient water in tank (A9) or grounds container full (A10). Remove the tank, ll with cold drinking water to the MAX level (g. 41), and return it to the machine. Clean the grounds container as de- scribed in section “16.3 Cleaning the coee grounds container”. Can you t the infuser? The infuser (A6) has not been replaced after cleaning. Insert the infuser as described in section “16.9 Cleaning the removable infuser” The grounds container and the drip tray need emptying. Empty them regularly, even if they are not full The grounds container (A10) is full. Clean as described in section “16.3 Cleaning the coee grounds container” Fit grounds container and drip tray Grounds container (A10) and/or drip tray (A14) not correctly in place, or missing. Ret the drip tray complete with grounds con- tainer and press fully home.
Have you added pre-ground coee? Add it now One measure only! Preparation of a drink using pre-ground coee has been selected, but the amount of pre-ground coee inserted is not sucient Ensure the funnel (A3) is not blocked, then add one level measure (D2) of pre-ground coee, press "Ok" on the display and follow the instructions in section “11.4 Making drinks using pre-ground coee”. Oops! Looks as if the coee beans have run out. Time to add more beans. The coee beans have run out. Fill the bean container (A4) and press “Done”, then follow the instructions on the display to resume delivery. Fit the water spout Spout (D5) not correctly in place, or missing. Fit the spout and push fully home (g. 4). The machine emits a beep (if the beep function is enabled). Can you t the LatteCrema Hot carafe? Milk carafe (E) not positioned correctly, or missing. Position the milk carafe and push fully home: the machine emits a beep (if the beep func- tion is enabled). Cleaning in progress. Back in a moment The machine has detected impurities in its internal circuits. Wait until the machine is ready for use again and reselect the required drink. Contact an au- thorized Service Centre if the problem persists. The new settings have not been saved In the course of customizing a drink (see section “14. “My” function (hot drinks only)”), preparation has been deliberate- ly interrupted by pressing "Cancel", or an alarm has been tripped. Press "X" to go back to the homepage (C) and view the alarm that has caused the interrup- tion. Follow the instructions corresponding to the alarm displayed (see section “20. Messag- es shown on the display”) Sorry, not able to complete the drink. Reduce the intensity and try again The grinding is too ne, so that the coee is delivered too slowly or not at all. Press “OK” to go back to the homepage. Se- lect a lower intensity (see “11.3 Customized coee-based drinks”) and try delivering the drink again Impossible to complete the drink. Adjust the coee grinder by turn- ing the dial to give a ner setting, 1 step at a time (+1) The beans are too nely ground, so that the coee is delivered too slowly or not at all. Press "OK" and adjust the coee grinder as appropriate (see section “9.11 Coee grinder settings”) Impossible to complete the drink. Reduce the amount of pre-ground coee and try again. Too much pre-ground coee has been used Reduce the amount of pre-ground coee (one measure, maximum). Press "OK" to go back to the homepage (C). Impossible to complete the drink. Reduce the amount of pre-ground coee and try again Too much pre-ground coee has been used Select a milder intensity (see “11.3 Custom- ized coee-based drinks”) or reduce the quan- tity of pre-ground coee (maximum 1 meas- ure). Press "OK to go back to the homepage or wait until the message disappears. Place a container under the milk spout. Turn the dial to Clean A milk-based drink has been prepared, and the milk carafe (E) needs cleaning Clean the carafe, following the instructions in section “12.6 Cleaning the milk carafe after use”.
Remember to put the milk carafe in the refrigerator A milk-based drink has been prepared and the milk carafe (E) is still on the machine Remove the milk carafe and put it in the refrigerator. Descaling is required. Ready to start? (~ 30 min) Indicates that the machine needs descaling. If the intention is to proceed with descaling, press “Yes” and follow the guided procedure, otherwise press "Cancel": in this case, the homepage (C) continues to display the cor- responding symbol (C3) as a reminder that descaling is required (see section “17. Descaling”). The water lter needs to be replaced. Ready to start? The water softener lter (D4) is spent. Press “Yes” to replace/remove the lter, or “Cancel” if the intention is to replace it later. Follow the instructions in section “18. Water softener lter”. Something is not right: have a look at the instruction manual to improve things The inside of the machine is very dirty. Clean the inside of the appliance thoroughly, as described in section “16. Cleaning”. If the message is still displayed after cleaning, con- tact De’Longhi Customer Services and/or an approved Service Centre Oops, something went wrong Descaling interrupted or not completed correctly Press “Ok” to continue (see section “17. Descaling”. The water circuit is empty. Ready to ll? The water circuit is empty Press "Yes" to ll the circuit: the ow of water will stop automatically. It is normal for there to be water in the drip tray (A14) after lling. If the problem persists, make sure the water tank (A9) is fully inserted. A new water softener lter has been inserted (D4) Make sure the instructions for inserting the new lter have been followed correctly (section “18.1 Installing the lter” and “18.2 Replacing or removing the lter”). If the prob- lem continues, remove the lter (section “18.2 Replacing or removing the lter”). Energy saving is activated. To disable energy saving, proceed as described in section “9.4 General”. Remember that the machine needs descaling. The descaling procedure described in section “17. Descaling” needs to be performed. The lter must be replaced (D4) Replace the lter or remove it as described in section “18. Water softener lter”. Remember that the milk carafe (E) must be cleaned Clean the carafe following the instructions in section “12.6 Cleaning the milk carafe after use”.26
Possible malfunctions of the machine are listed below. If the problem cannot be resolved as described, contact Customer Service.
PROBLEM POSSIBLE CAUSE REMEDY
The appliance does not come on The cord is not plugged into the mains socket. Plug into the mains socket (g. 1). Coee not hot The internal circuits of the appliance have cooled down because 2-3 minutes have elapsed since the last coee was made. Before making the coee, heat the internal cir- cuits by rinsing, using the rinse function (see section “9.1 Rinsing”). Coee temperature setting too low. Set a higher coee temperature in the set- tings menu (C6) (see section “9.6 Coee temperature”). The cups were not preheated. Warm the cups by rinsing them with hot water (Please note: the hot water function can be used). The machine needs descaling Proceed as described in section “17. Descal- ing”. Next, check the water hardness (“Meas- uring water hardness”) and make sure the ma- chine setting matches the local water supply hardness (“Setting water hardness”). The coee is weak or not creamy enough. Coee ground too coarsely. Access the setting menu (C6) and follow the instructions for adjusting the coee grinder. The eect is visible only after 3 further coees have been made (see section “9.11 Coee grinder settings”). Coee not suitable. Use coee for espresso machines. Coee not fresh. The coee pack has been opened for too long and has lost its taste. The coee emerges too slowly or drop-by-drop. Coee ground too nely. Access the settings menu (C6) and follow the indications to adjust grinding level. The ef- fect is visible only after 3 further coees have been made (see section “9.11 Coee grinder settings”). Coee does not come out of one or both spouts. The coee spouts (A16) are blocked. Clean the coee spout with a sponge or a toothpick. The coee delivered is watery. The funnel (A3) is clogged. Clean the funnel with the aid of a brush as described in section “16.7 Cleaning the pre- ground coee funnel”. Delivery of the drink short of measure Not enough water in the tank (A9) Always ll the tank at least to the MAX level The machine does not deliver coee. Impurities have been detected internally of the machine: the message "Cleaning in progress" appears in the display. Wait until the machine is ready for use again and reselect the required drink. Contact an au- thorized Service Centre if the problem persists.
PROBLEM POSSIBLE CAUSE REMEDY
The infuser (A6) cannot be removed. The appliance has not been turned o correctly Turn the machine o by pressing the button (B1) (see section “8. Turning the appli- ance o”). On completion of the descale cycle, the machine calls for a third rinse. During the two rinse cycles, the water tank (A9) has not been lled to the MAX level Follow the procedure indicated by the ma- chine, but rst empty the drip tray (A14)to avoid water overowing. Milk not owing from the milk spout (E5) . The lid (E1) of the milk carafe is dirty Clean the lid as described in section “16.11 Cleaning the milk carafe (E)”. The lid (E1) is not correctly assembled. Properly assemble all the various components as indicated in section “12.1 Preparing the milk carafe (E)” The milk presents large bubbles, or splashes from the milk spout (E5), or is under-frothed. The milk is not cold enough, or the type of milk not suitable for the drink requested To ensure optimum results, check that the right type of milk is being used (see section “12.2 What milk to use?”). Use drinks at refrig- erator temperature (about 5° C). The lid (E1) of the milk carafe is dirty Clean the milk container as described in sec- tion “12.6 Cleaning the milk carafe after use” There is water in the channel located on the underside of the froth adjustment dial (E3) Detach the dial and dry thoroughly. Vegetable drinks are being used. For best results, use drinks at refrigerator tem- perature (about 5° C). Adjust the amount of froth as described in section “12.4 Adjusting the amount of froth” The cup shelf (A11) is hot. Several drinks have been prepared in rapid succession After cleaning, there is diculty repositioning the drip tray in the machine The condensate tray(A15) is not in the correct position Make sure the condensate tray is inserted correctly The appliance emits pus of steam from the drip tray (A14) and/or there is water on the surface the appliance rests on. The drip tray grille (A12)has not been re- placed after cleaning. Reposition the grille in the drip tray. De’Longhi reserves the right to modify the technical specication and styling of its products at any moment, without compromising their functionality and quality.28
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