NET5469SC - Cooker BOSCH - Free user manual and instructions

USER MANUAL NET5469SC BOSCH

2.1 Overview of the most common types of damage....... 8

3 Environmental protection and energy-saving ........ 8

4 Familiarizing yourself with your appliance ........... 10

10.1 What this warranty covers & Who it applies to....... 19

10.2 How long the warranty lasts .................................. 19

10.3 Repair/replace as your exclusive remedy.............. 19

Read all of the instructions carefully before using the appliance. In order to reduce the risk of fire, electric shocks and personal injuries when using the appliance, follow the basic safety precautions, including the following safety instructions. 1.1 Safety definitions Here you can find explanations of the safety signal words used in this manual. WARNING This indicates that death or serious injuries may occur as a result of non-observance of this warning. CAUTION This indicates that minor or moderate injuries may occur as a result of non-observance of this warning. NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory. Note:This alerts you to important information and/or tips. 1.2 General information ¡ Read this manual carefully. ¡ Keep the instructions, the appliance pass and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.3 Intended use Only a qualified electrician may connect appliances without plugs. The manufacturer is not responsible for damage caused by incorrect connections. Please see the Statement of Limited Product Warranty → Page19

Only use this appliance: ¡ To prepare meals and drinks. ¡ Under supervision. Never leave the appliance unattended when cooking for short periods. ¡ for normal household use and in enclosed spaces in a residential environment. ¡ up to an altitude of 6,560ft (2000m) above sea level. Do not use the appliance: ¡ This appliance is not intended for operation with an external clock timer or a remote control. 1.4 Restriction on user group This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons. Children should be supervised to ensure that they do not play with the appliance. Do not let children play with the appliance. 1.5 Safe use WARNING When properly cared for, your new appliance has been designed to be safe and reliable.

Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock, fire, and injury to persons.

When using kitchen appliances, basic safety precautions must be followed, including those in the following pages. WARNING While cooking food items, small amounts of certain by- products, such as particulate matter / soot, can be released. To minimize exposure to these substances:

Always ensure proper ventilation by using an appropriate ventilation fan or hood vented to the outside and/or an open window.

Always operate the unit according to the instructions in this manual. WARNING Overheated materials can cause fire or burns and may produce potentially harmful smoke or fumes.

To prevent overheating, turn ventilation hood ON when heating grease, fats or frying using medium to high heat settings.

Avoid heating empty pots and pans.

Do not allow pans to boil dry.

Do not allow aluminum foil, plastic, paper, or cloth to come in contact with a hot surface element, burner, or grate.

WARNING To avoid risk of fire, do not leave the cooktop unattended while in use. Unattended cooking can lead to fire hazards, property damage, and injury. Always supervise cooking, especially when using high heat with oils and fats. Boilovers may cause smoking and greasy spillovers may ignite. WARNING A fire could occur during cooking.

Always have a working smoke detector near the kitchen.

Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance. If the cooktop is near a window, forced air vent or fan, be certain that flammable materials such as window coverings do not blow over or near the burners or heating elements. They could catch on fire. Cooking fires can spread if extinguished incorrectly.

Never Leave Surface Units Unattended at High Settings - Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.

Always turn hood ON when cooking at high heat or when flambeing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambe’).

Do not flambé under the extractor hood or work with a naked flame. When switched on, the extractor hood draws flames into the filter. There is a risk of fire due to deposits on the grease filter! Flames can be drawn into the ventilation system.

Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off. Cookware Handles Should be Turned Inward and Not Extend Over Adjacent Surface Units.

To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the cookware, the handle of a cookware should be positioned so that it is turned inward, and does not extend over adjacent surface units. Wear Proper Apparel. Loose-fitting or hanging garments, such as ties, scarves, jewelry, or dangling sleeves, should never be worn while using the appliance.

Tie long hair so that it does not hang loose.

Secure all loose garments, etc. before beginning. Use Proper Pan Size - This appliance is equipped with one or more surface units of different sizes.

Select cookware having flat bottoms large enough to cover the surface unit cooking zone.

The use of undersized cookware will expose a portion of the cooking zone to direct contact and may result in ignition of clothing. Proper relationship of cookware to cooking zone will also improve efficiency. Controls may be operated unintentionally by spills covering the control panel.

Never use the appliance if liquids or foods have spilled around the control panel.

Always turn off the cooktop and dry the control panel. Boilovers can cause smoke and some foods and oils may catch fire if left on high temperature settings.

Do not allow anything to boil over or burn. If the cooktop turns off automatically and can no longer be operated, it may turn itself on unintentionally at a later point.

Switch off the circuit breaker or fuse in the electrical panel.

Contact Customer Service for support. CAUTION The cooking process has to be supervised. A short term cooking process has to be supervised continuously. WARNING If the display does not work when a cooking area is heating up disconnect the circuit breaker or fuse in the electrical panel.

Contact an authorized service provider. To avoid risk of fire do not store items on the cooking surfaces. In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames. Do Not Use Water on Grease Fires.

Smother fire or flame or use dry chemical or foam-type extinguisher. WARNING Use Only Dry Potholders - Moist or damp potholders on hot surfaces may result in burns from steam.

Do not let potholders touch hot heating elements.

Do not use a towel or other bulky cloth. Hot oil is capable of causing extreme burns and injury.

Use high heat settings on the cooktop only when necessary.

To avoid bubbling and splattering, heat oil slowly on no more than a low-medium setting.

Never move a pan of hot oil, especially a deep fat fryer. Wait until it is cool. Spills of hot food may cause burns.

Hold the handle of the pan when stirring or turning food. This helps prevent spills and movement of the pan. DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns.

During and after use, do not touch, or let clothing, potholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop and areas facing the cooktop. Clean Cooktop With Caution.

If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.

Some cleaners can produce noxious fumes if applied to a hot surface.

Do not clean the appliance while it is still hot. WARNING Storage in or on Appliance - The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.

Flammable materials, corrosive chemicals, vapors or non-food products should not be stored or used in an oven or on or near surface units.

The appliance is specifically designed for use when heating or cooking food. This appliance is intended for normal family household use only. It is not approved for outdoor use. See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer. WARNING Using this appliance other than for its intended use can cause fire or injury to persons.

Use this appliance only for its intended use as described in this manual.

NEVER use your appliances as a space heater for warming or heating the room. Doing so may result in excessive heat radiation and can cause a fire.

SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.

NEVER PICK UP A FLAMING PAN – You may be burned.

DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.

Use an extinguisher ONLY if: - You know you have a Class ABC extinguisher, and you already know how to operate it. - The fire is small and contained in the area where it started. - The fire department is being called. - You can fight the fire with your back to an exit. Do not heat or warm unopened food containers. Build-up of pressure may cause the container to burst and cause injury. Liquid between the pot base and the cooktop may build up steam pressure. This may cause the pot to jump suddenly causing injury.

Always keep the cooktop and bases of pots dry. When cooking with a double-boiler, the cooktop and cooking vessel may crack due to overheating.

The cooking vessel in the double-boiler must not come in direct contact with the bottom of the pot filled with water.

Use only heat-resistant cookware. Glazed Cooking Utensils - Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop or range-top service without breaking due to the sudden change in temperature.

Use only pans that are appropriate for ceramic cooktops.

Cookware not approved for use with ceramic cooktops may break with sudden temperature changes. WARNING Moisture intrusion may cause an electric shock.

Do not use any steam cleaners or high-pressure cleaners to clean the appliance.

WARNING If the surface is cracked, switch off the appliance to avoid the possibility of electric shock. Do Not Cook on a Broken Cooktop - If the cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock.

Contact an authorized service provider immediately. 1.6 Child safety This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons. WARNING Do not allow children to use this appliance unless closely supervised by an adult.

Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use. Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer.

This can damage the appliance, and the unit may tip over, potentially causing severe injury. Do not let children play with the appliance. CAUTION Do not store items of interest to children in cabinets above an appliance or on the backguard of an appliance. Children climbing on the appliance to reach items could be seriously injured. Do Not Leave Children Alone.

Children should not be left alone or unattended in the area where the appliance is in use.

They should never be allowed to sit or stand on any part of the appliance. WARNING To avoid the risk of suffocation:

Do not allow children to play with packaging material. 1.7 Proper installation and maintenance WARNING In the event of a malfunction, it might become necessary to turn off the power supply.

Have the installer show you the circuit breaker or fuse. Mark it for easy reference. To avoid electrical shock hazard, before servicing the appliance, turn power off at the service panel and lock the panel to prevent the power from being switched on accidentally. Proper Installation - Improper installation or grounding can cause electric shock.

This appliance must be properly installed and grounded by a qualified technician.

Connect only to properly grounded outlet.

Refer to installation instructions for details. User Servicing - Do not repair or replace any part of the appliance unless specifically recommended in this manual.

All other servicing should be referred to an authorized service provider. If the supply cord is damaged, it must be replaced by the manufacturer, its authorized service provider or similar qualified persons in order to avoid hazard. WARNING Malfunctions can cause injuries.

Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized service provider. 1.8 State of California Proposition 65 Warnings This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONSen-us Preventing material damage Preventing material damage 2 Preventing material damage Preventing material damage NOTICE: Cookware with rough bottoms scratch the glass ceramic surface.

Check the bottom of the cookware before setting it down. Salt, sugar or grains of sand scratch the glass ceramic surface.

Never use the cooktop as a working surface or for setting things down. Overheating can damage the cookware or the appliance.

Do not heat empty pots or pans, or let cookware boil dry. Hot cookware can cause the electronics to overheat.

Never set down hot pans and pots on the control panel or the cooktop frame. When hard or sharp objects fall on the cooktop, they can cause damage.

Do not let hard or pointed objects fall on the cooktop. Non heat-resistant materials will melt on heated cooking zones.

Do not use aluminum foil or plastic containers. Unsuitable cleaning agents can cause shimmering metallic discolorations on the glass ceramic surface.

Refer to the cleaning recommendations in this manual.

"Cleaning and maintenance", Page15 2.1 Overview of the most common types of damage Here you can find an overview of the most common types of damage and suggestions how to avoid them. Stains Cause How to avoid Boiled-over food Remove boiled-over food immediately with a glass scraper. Unsuitable cleaning agents Use cleaning agents that are suitable for glass ceramic cooktops. Scratches Cause How to avoid Salt, sugar and sand Do not use the cooktop as a work surface or storage space. Cookware with rough bases Check the cookware. Discolorations Cause How to avoid Unsuitable cleaning agents Use cleaning agents that are suitable for glass ceramic cooktops. Cause How to avoid Pot abrasion (e.g. aluminum) Lift pots and pans when moving them. Blisters Cause How to avoid Sugar, food with a high sugar content Remove boiled-over food immediately with a glass scraper. Environmental protection and energy-saving 3 Environmental protection and energy-saving Environmental protection and energy-saving 3.1 Disposal of packaging The packaging materials are environmentally compatible and can be recycled.

Sort the individual components by type and dispose of them separately. 3.2 Saving energy If you follow these tips, your appliance consumes less energy. Select cookware with a base diameter that matches the cooking zone. Center the cookware on the cooking zone. Tip:For frying pans, cookware manufacturers usually state the top diameter of the cookware. The diameter of the pan base is usually smaller.

The energy is targeted at the cookware. If you use cookware that is too small, energy is wasted. If the cookware is too large, much energy is used to heat up the cookware. Close cookware with a fitting lid.

If you lift the lid, a lot of energy can escape. Use a glass lid.

If you use a glass lid, you can look inside the cookware without lifting the lid. Use cookware with a solid flat bottom.

Curved cookware bases increase energy consumption. Use a cookware size that matches the amount of food you want to cook.

Large cookware with little content consumes a lot of energy. Cook with a small amount of water.

More water requires more energy to heat it up.Environmental protection and energy-saving en-us

Select a lower power level as soon as possible. Select a suitable power level to continue cooking.

For ongoing cooking a lower power level is sufficient. Use the residual heat of the cooking zone. For longer cooking times, turn the cooking zone off 5-10minutes before the end of the cooking time.

Unused residual heat increases energy consumption.en-us Familiarizing yourself with your appliance

Familiarizing yourself with your appliance 4 Familiarizing yourself with your appliance Familiarizing yourself with your appliance 4.1 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Touch keys Touch keys are touch sensitive areas. Touch a symbol to activate the corresponding function. Touch key Function Main switch ... Settings area Select cooking zone child lock Panel lock clean lock Wipe protection timer Kitchen timer power start PowerStart® function Notes ¡ Keep the controls clean and dry. Moisture can impair the function of the controls. ¡ Do not place cookware close to the displays and sensors. The electronics may overheat. ¡ When you touch several symbols at once, for example when food spills over, the settings will not change. Displays The displays show active settings and functions. Display Name Cooktop ready Display Name - Power levels / Residual heat indicator Indicated function active Cooking zone selected PowerStart® function active Timer value Timer indicator Panel lock active 4.2 Residual heat indicator The cooktop is equipped with a residual heat indicator for each cooking zone. The residual heat indicator lights up when a cooking zone is turned off. Do not touch the cooking zone when the residual heat indicator lights up. Display Meaning The cooking zone is hot. Tip:You can keep a small quantity of food warm or melt a chocolate coating. The cooking zone is hot. The residual heat indicator automatically turns on after a power failure. The display lights up for approximately 30minutes. 4.3 Cooking zones Here you can find an overview of the cooking zones available on your cooktop. Place the cookware on the cooking zone that best matches its size. When a cooking zone is active, the corresponding displays light up.Operation en-us

Symbol Cooking zone Function Single cooking zone Only one cooking zone size is available. Note The cooking zone regulates the temperature by switching the heat on and off. The heat may also switch on and off when on the highest power level. ¡ This protects components from overheating. ¡ The appliance is protected from electrical overload. Operation 5 Operation Operation Here you will find everything you need to know about operating your appliance. 5.1 Turning the cooktop on

Press . a The indicator above turns on. a lights up in the cooking zone displays. 5.2 Turning the cooktop off

Press . a The indicator above turns off. a The displays turn off. a All cooking zones are turned off. a The residual heat indicators remain lit until the cooking zones have cooled off sufficiently. Note:The cooktop turns off automatically when all the cooking zones have been turned off for more than 20seconds. 5.3 Cooking zone settings In order to make settings on a cooking zone, the cooking zone has to be selected. Set the desired power level for each cooking zone in the settings area. Setting Power level lowest power level highest power level Intermediate setting for all power levels The intermediate setting is displayed as a dot in the cooking zone display, for example . lights up when you set the intermediate level between power level and . Setting the power level Requirement:The cooktop is turned on.

1. Press to select the cooking zone .

a lights up in the cooking zone display. a lights up under the cooking zone display.

2. Set the power level in the settings area .

Press to set an intermediate level. Changing the power level

1. Press to select the cooking zone.2. Set the power level in the settings area.

Turning the cooking zone off

1. Press to select the cooking zone.2. Select in the settings area.

a The residual heat indicator lights up after approximately 10seconds. Note:You can also switch off the cooking zone directly by touching the cooking zone symbol for longer than 3seconds. 5.4 Recommended cooking settings Here you can find recommendations on cooking and an overview of various dishes with suitable heat levels. ¡ Select power level 8 or 9 for bringing water to a boil or heating up the pan. ¡ Stir thick liquids occasionally. ¡ Food that needs to be seared quickly, or food which loses a lot of liquid during initial frying, is best seared in several small portions. Cooking charts The cooking chart shows which power level is suitable for each type of food. The cooking time may vary depending on the type, weight, thickness and quality of the food. The power level for continuous cooking depends on the type of cookware you use. CAUTION Stews or liquids can heat up very quickly during cooking and may overflow or spatter, e.g. soups, sauces or drinks.

Heat the food at a suitable power level.en-us Operation

Note:Intermediate levels are indicated with a dot behind the number. Power level 2.5 is displayed as 2. in the cooking zone display as well as the cooking charts. Melting Type of food Power level Chocolate 1 - 2 Butter 1 - 2 Heating Frozen vegetables, e.g. spinach 2. - 3. Broth 7 - 8 Thick soup 1. - 2. Milk

Ongoing cooking without lid Cooking Rice, with double amount of water 2 - 3 Potatoes boiled in their skins, with 1-2cups of water

Boiled potatoes, with 1-2cups of water 4 - 5 Fresh vegetables, with 1-2cups of water

Frozen vegetables, with 1-2cups of water

Pasta, with 2-4qt. water

Ongoing cooking without lid

Ongoing cooking without lid

Turn the food several times. Deep-fat frying Fry in 1-2qt. oil without a lid. Deep-frozen foods, e.g. chicken nuggets (0.5lb per serving)

Other, e.g. donuts (0.5lb per serving) 4. - 5. 5.5 PowerStart® The PowerStart® feature heats up the cooking zone using the highest power level and then switches down to the selected ongoing cooking setting. How long the PowerStart® feature is active depends on the power level selected for ongoing cooking. The PowerStart® feature is available on all cooking zones. Setting PowerStart® Requirement:PowerStart® can only be activated in the first 30seconds after turning on the cooking zone.

1. Select the required ongoing cooking setting for the

a PowerStart® is activated. a and the ongoing cooking setting flash alternately on the display. a When the PowerStart® duration has timed out, only the ongoing cooking setting lights up on the display. Recommended settings for cooking with the PowerStart® feature The values stated here are guidelines. The smaller quantities are for the smaller cooking zones, the larger ones for the larger cooking zones. Cooking tips ¡ PowerStart® is designed to conserve the food’s nutritional value by cooking with little water. This function is not suitable for food cooked in a lot of water, e.g pasta. ¡ Cover the cookware with a lid. ¡ Stir thick liquids occasionally. ¡ Add only about 2cups of water to the food for the large cooking zones and about 3/4-1cup of water for the small cooking zones.Operation en-us

Heating Food Quantity Heat setting Frozen vegetables, such as spinach 10-16oz 2.-3.+power start Broth 2-4cups 7-8+power start Thick soup 2-4cups 1.-2.+power start Milk

Ongoing cooking without lid Boiling Rice, with double amount of water 3/4-2cups 2-3+power start Potatoes, boiled in their skins, with 1-2cups of water 5-14 medium potatoes 4-5+power start Boiled potatoes, peeled, with 1-2cups of water 5-14 medium potatoes 4-5+power start Fresh vegetables, with 1-2cups of water 1-2lb 2.-3.+power start Frying Pork chop 1-2servings 5.-6.+power start Pancakes 5.-6.+power start 5.6 Kitchen timer You can use the Kitchen timer to set a time of up to 99minutes. The Kitchen timer is independent from other settings and does not switch off a cooking zone. You can also use the Kitchen timer when the cooktop is turned off or the panel lock is activated. Setting the Kitchen timer WARNING Boilovers can cause smoke and some foods and oils may catch fire if left on high temperature settings.

Do not allow anything to boil over or burn.

a and light up on the timer display.

2. Set the desired time in the settings area.

a The time starts to count down. a When the time has elapsed, a beep sounds. a and blink in the timer display.

3. Press timer to stop the signals. After 10seconds the

signals stop automatically. Changing or canceling the kitchen timer

2. Set the desired time in the settings area.

To cancel the kitchen timer, set the time to . 5.7 Panel lock You can use the panel lock to prevent the cooktop from being turned on accidentally. CAUTION The panel lock may be turned on and off accidentally due to:

water spilled during cleaning

food that has overflowed

objects being placed on the panel lock touch key. Activating the panel lock Requirement:The cooktop is turned off.

Touch child lock for 4seconds. a The indicator over child lock lights up for 10seconds. a The control panel is locked. Deactivating the panel lock

Touch child lock for 4seconds. a The control panel is unlocked.en-us Operation

Automatic panel lock This function automatically activates the panel lock when you switch off the cooktop. The automatic panel lock can be activated in the basic settings → Page14

5.8 Wipe protection With this function you can avoid changing the settings while cleaning the control panel during cooking. This function does not lock the main switch. You can turn the cooktop off at any time. Activating wipe protection

Touch clean lock. a The indicator above clean lock lights up. a The control panel is locked for 35seconds. a After 30seconds a beep indicates that the wipe protection is about to turn off. Deactivating wipe protection You can turn off the wipe protection manually.

Touch clean lock. a The indicator above clean lock goes out. 5.9 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings overview Here you can find an overview of the basic settings and the preset factory settings. Display Function Panel lock – Manual

– Automatic – Function deactivated Signal tones – Confirmation signal and error signal are off. The main switch signal remains on. – Only error signal is on. – Only confirmation signal is on. – Confirmation signal and error signal are

Duration of timer end signal – 10seconds

– 30seconds – 1minute Time for setting a cooking zone after selection – Unlimited: The last selected cooking zone remains selected. You can adjust the settings without having to select it again

Factory setting Display Function – Limited: You can adjust the settings for the selected cooking zone within 10seconds. After 10seconds you have to select the cooking zone again. Restore factory settings – Off

– Restore appliance to factory settings

Factory setting Changing the basic settings Requirement:The cooktop is turned off.

1. Turn on the cooktop.2. Within the next 10seconds, touch for about

4seconds. a In the left display and flash alternately. a In the timer display lights up.

3. Press timer repeatedly until the desired setting lights up

in the left display.

4. Set the desired option in the settings area.5. Press timer for about 4seconds.

a The setting is saved. Tip:Press to leave the basic settings and turn off the cooktop.Cleaning and maintenance en-us Cleaning and maintenance 6 Cleaning and maintenance Cleaning and maintenance 6.1 Cleaning agents You can purchase suitable cleaners and glass scrapers from Customer Support or in our online shop www.bosch- home.com/us/shop. Tip:Bosch cleaners have been tested and approved for use on Bosch appliances. Other recommended cleaners do not constitute an endorsement of a specific brand. Recommended cleaning agents ¡ Glass ceramic cooktop cleaner ¡ Bosch glass cooktop cleaner ¡ BonAmi®

(without bleach) ¡ White vinegar Unsuitable cleaning agents ¡ Glass cleaners which contain ammonia or chlorine bleach. These cleaners may damage or permanently stain the cooktop. ¡ Caustic cleaners such as Easy Off®

. These cleaners may stain the cooktop surface. ¡ Abrasive cleaners. ¡ Metal scouring pads and scrub sponges such as Scotch Brite®

. These cleaners may scratch the cooktop surface and/or leave metal marks. ¡ Soap-filled scouring pads such as SOS®

. These cleaners may scratch the cooktop surface. ¡ Powdery cleaners containing chlorine bleach. These cleaners may permanently stain the cooktop surface. ¡ Flammable cleaners such as lighter fluid or WD-40®

6.2 Cleaning the glass ceramic cooktop WARNING Clean Cooktop With Caution.

If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.

Some cleaners can produce noxious fumes if applied to a hot surface.

Do not clean the appliance while it is still hot. CAUTION Do not use any kind of cleaner on the glass while the surface is hot; use only the glass scraper. The resulting fumes can be hazardous to your health. Heating the cleaner can chemically attack and damage the surface. Requirements ¡ The cooktop has cooled off. ¡ Exception: Remove dry sugar, sugar syrup, milk and tomato products and melted plastic film or foil immediately using the glass scraper.

"Cleaning recommendations", Page15

1. Wipe off splatters with a clean, damp sponge or a paper

towel. 2. Rinse and dry.3. If a smudge remains use white vinegar.4. Rinse and dry again.5. Apply a small amount of cooktop cleaner with a clean paper towel or cloth and let it dry.

6. Buff the surface with a clean paper towel or cloth.

6.3 Cleaning the cooktop frame Notes ¡ Wipe the cooktop frame with the grain. ¡ For moderate to heavy soil, use BonAmi®

1. Wipe using a damp sponge or cloth.2. Rinse and dry.

6.4 Cleaning recommendations Follow these cleaning instructions for removing common soiling. WARNING The blade of the glass scraper is extremely sharp. You can cut yourself.

Replace the blade immediately, when you see any imperfections.

Follow the manufacturer's instructions. NOTICE: Diamond rings may scratch the ceramic cooktop surface.

Take off any rings before you clean the ceramic cooktop surface. Type of soil Recommendation ¡ Dry sugar ¡ Sugar syrup ¡ Milk ¡ Tomato spills ¡ Melted plastic film or foil REMOVE IMMEDIATELY. Failure to remove these substances immediately can permanently damage the ceramic cooktop surface. Remove the soil with the glass scraper while the cooktop surface is still hot. Use a new, sharp razor in the glass scraper. ¡ Remove the cookware and turn off the cooking zone. ¡ Put on an oven mitt.

These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home Appliances Corporation or its affiliated companies.

These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home Appliances Corporation or its affiliated companies.en-us Cleaning and maintenance

Type of soil Recommendation ¡ Hold the glass scraper at 30° angle and scrape off the soil. Be careful not to gouge or scratch the glass ceramic surface. ¡ Push the soil off the heated area. ¡ Let the surface cool. ¡ Remove the residue and apply glass ceramic cooktop cleaner. ¡ Burned-on food soil ¡ Dark streaks ¡ Dark specks ¡ Lay a damp paper towel or sponge on top of the soil for 30minutes to soften the soil. ¡ Remove the soil with a plastic scrubber and glass ceramic cooktop cleaner or with the glass scraper. ¡ Rinse the cooktop surface and dry it. Greasy spatters ¡ Remove grease with a soapy sponge or cloth. ¡ Rinse the cooktop surface thoroughly and dry it. ¡ Apply glass ceramic cooktop cleaner. Metal marks: iridescent stain Pans with aluminum, copper or stainless steel bases may leave marks. Treat metal marks immediately after the cooktop surface has cooled off. Failure to do so makes removal very difficult. ¡ Clean the cooktop surface with glass ceramic cooktop cleaner. ¡ If this does not remove the marks, clean the cooktop surface with a damp paper towel and a mild abrasive (Bon Ami®

without bleach). ¡ Rinse the cooktop surface and apply glass ceramic cooktop cleaner. Hard water spots Hot cooking liquids may drip or spill on the cooktop surface. The minerals in some water can be transferred onto the surface and cause stains. Remove boilovers and stains before using the cooktop again. ¡ Clean the cooktop surface with undiluted white vinegar.

These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home Appliances Corporation or its affiliated companies. Type of soil Recommendation ¡ Rinse the cooktop surface and dry it. ¡ Apply glass ceramic cooktop cleaner. Surface scratches Small scratches are common and do not affect cooking. They become smoother and less noticeable with daily use of the glass ceramic cooktop cleaner. ¡ Apply glass ceramic cooktop cleaner before cooking to remove sand-like grains and grit such as salt and seasoning. ¡ Scratches can be reduced by using pans with bases that are smooth, clean, and dry before use. Use recommended glass ceramic cooktop cleaner daily.

These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home Appliances Corporation or its affiliated companies. 6.5 Maintenance This appliance requires no maintenance other than daily cleaning. For best results, apply cooktop cleaning cream daily.Troubleshooting en-us

Troubleshooting 7 Troubleshooting Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair visits. WARNING To avoid risk of injury from improper repairs, observe the following.

Only qualified technicians or authorized service providers should perform repairs.

If the power cord or the appliance power cable of this appliance becomes damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or the manufacturer's Customer Service.

If the power cord of this appliance is damaged, it must be replaced by trained, specialist personnel.

Only genuine spare parts may be used to repair the appliance.

If the appliance has an issue, call Customer Service. WARNING The cooking zone heats up but the display does not work.

Switch off the circuit breaker or fuse in the electrical panel.

Call Customer Service. WARNING The cooktop switches off automatically and can no longer be operated. It may switch on unintentionally at a later point.

Switch off the circuit breaker or fuse in the electrical panel.

Call Customer Service. Issue Cause and troubleshooting No display information The power supply has been disconnected.

Check whether the lighting in your kitchen or other appliances in the room are working. The appliance has not been connected as shown in the circuit diagram.

1. Disconnect the appliance from the power supply.

2. Make sure the appliance has been connected as shown in the circuit diagram.

There is an electronics fault

If the fault cannot be eliminated, call Customer Service. All indicators are flashing The control panel is wet or an object is covering it.

Dry the control panel or remove the object. The electronics have overheated. The corresponding cooking zone has been switched off.

1. Wait until the electronics have cooled down sufficiently.

2. Touch any control element.

a When error message disappears, the electronics have cooled down sufficiently. You can continue to cook. The electronics have overheated. All cooking zones have switched off.

1. Wait until the electronics have cooled down sufficiently.

2. Touch any control element.

a When error message disappears, the electronics have cooled down sufficiently. You can continue to cook. + heat level and signal tone There is hot cookware near the control panel. The electronics are at risk of overheating.

Remove the cookware from the control panel. a You can continue to cook. and signal tone There is hot cookware near the control panel. The cooking zone has switched off to protect the electronics.

1. Remove the cookware from the control panel.

2. Wait a few seconds.

3. Touch any control element.

a When error message disappears, the electronics have cooled down sufficiently. You can continue to cook.en-us Disposal

Issue Cause and troubleshooting + / and cooking zones not heating The cooking zone has been operating continuously for an extended period of time without interaction. The automatic time limitation has been triggered.

Touch any control element. a You can set the cooking zone and continue to cook. and cooking zones do not heat

Demo mode is activated.

1. Disconnect the appliance from the power supply for 30 seconds by switching off

the circuit breaker or fuse in the electrical panel.

2. Touch any touch field within the next 3minutes.

A message with "D" or "E" appears on the display. Operational fault

1. Switch the appliance off and on again.

a If the fault was a one-off occurrence, the message disappears.

2. If the message appears again, call Customer Service. Please specify the exact

"Customer Service", Page18 7.1 Normal behavior of your appliance The following behavior is normal and does not constitute a malfunction or issue. Behavior Cause The reddish glow of the heat source appears uneven. The cooktop regulates the cooking zone temperature by turning the heat source on and off. This means that the reddish glow of the heat source beneath the cooking zone may not always be visible. If you select a low power level, the heat source is frequently off; at higher settings it is seldom off. The source turns on and off even at the highest settings. The cooktop makes a quiet humming sound during the heating phase. You may hear a quiet hum when the heating elements are in the heating phase. The heating elements may glow with different levels of brightness. Depending on the angle from which you are looking at the heating element, this glow may be visible over the marked edge of the heating element. These are technical characteristics. They have no effect on quality and function. The glass ceramic has uneven areas on the surface. This is due to the nature of the material itself. Because of the mirror-like finish on the cooking surface, even extremely small bubbles less than 1mm in diameter may be visible. These bubbles will not have any adverse effect on the operation of the cooktop nor on the durability of the glass ceramic cooking surface. Behavior Cause There is an uneven gap between the cooktop unit and the countertop. This depends on the countertop that is present in the kitchen. For this reason, a flexible seal is provided around the entire cooktop unit. Disposal 8 Disposal Disposal 8.1 Disposal of your old appliance Environmentally compatible disposal allows valuable raw materials to be recycled.

Dispose of the appliance in an environmentally responsible manner. Information about current disposal methods can be obtained from your specialist dealer or local authority. Customer Service 9 Customer Service Customer Service With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. We use only genuine replacement parts for all repairs. Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on our website. If you contact Customer Service, you will need the model number (E-Nr.) and the production number (FD) of your appliance. USA: 1-800-944-2904 www.bosch-home.com/us/owner-support/get-support www.bosch-home.com/us/shop CA: 1-800-944-2904 www.bosch-home.ca/en/service/get-supportSTATEMENT OF LIMITED PRODUCT WARRANTY en-us

www.bosch-home.ca/en/service/cleaners-and-accessories 9.1 Model number (E-Nr.) and production number (FD) You can find the model number (E-Nr.) and the production number (FD) on the appliance's rating plate. Making a note of your appliance's details and the Customer Service telephone number will enable you to find them again quickly. 9.2 Rating plate location You can find the rating plate of your appliance: ¡ On the underside of the appliance. ¡ in the appliance pass Rating plate

10.1 What this warranty covers & Who it applies to The limited warranty provided by BSH Home Appliances (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you (“Product“), provided that the Product was purchased: ¡ For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes. ¡ New at retail from a BSH authorized dealer or directly from BSH (not a display, "as is", or previously returned model), and not for resale, or commercial use. ¡ Within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty. Please make sure to register your Product; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall. 10.2 How long the warranty lasts Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred and sixty-five (365) days from the date of the original delivery. The foregoing timeline begins to run upon the date of the original delivery, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chips, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of delivery or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances. 10.3 Repair/replace as your exclusive remedy During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch's sole liability and responsibility hereunder is to repair manufacturer- defective Product only, using a Bosch authorized service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Bosch will have no responsibility or liability for damage resulting from repairs or work performed by a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch's opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Nevertheless, taking your product to be serviced by a repair shop that is not affiliated with or an authorizeden-us STATEMENT OF LIMITED PRODUCT WARRANTY

dealer of Bosch will not void this warranty. Also, using third-party parts will not void this warranty. Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call. Further, to the extent you have installed the Product in a difficult-to- access location or have otherwise installed temporary or permanent fixtures that create barriers to accessing or removing the Product, Bosch will not incur any liability for, or have responsibility, for work or costs associated with moving the Product or otherwise creating access to the Product in order to repair or replace it. All such costs shall be your sole responsibility. 10.4 Out of warranty product Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired. 10.5 Warranty exclusions The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following: ¡ Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels). ¡ Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including selfperformed "fixing" or exploration of the appliance's internal workings). ¡ Adjustment, alteration or modification of any kind. ¡ A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations. ¡ Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product. ¡ Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God. ¡ Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing. ¡ Removal and replacement of trim or decorative panels that interfere with servicing the Product. ¡ Damage or defects caused by labor or parts installed by any non-authorized service provider, unless approved by Bosch before service is performed. In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products, on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses. TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY

ARISES IN CONTRACT OR TORT (INCLUDING STRICT

LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.STATEMENT OF LIMITED PRODUCT WARRANTY en-us

10.6 Obtaining warranty service To obtain warranty service for your product, you should contact Bosch Customer Support at 1-800-944-2904 to schedule a repair. 10.7 Product information For handy reference, copy the information below from the rating plate. Keep your invoice and/or delivery documents for warranty validation. Model number (E-Nr.) Production number (FD) Date of deliveryfr-ca

• Discounts for filters, cleaners, accessories & parts

• Easy access to manuals & appliance specifications

• Easy access to part lists

• Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration) Register here: www.bosch-home.com/us/owner-support/mybosch Looking for help? You'll find it here. No matter what, no matter when: Bosch is here to support you. We’re here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs. Find online resources such as FAQs, how-to-videos, manuals, warranties and authorized Bosch servicers at: www.bosch-home.com/us/owner-support/get-support Contact us: Please have your Model Number (E-Nr) ready when contacting us. 1-800-944-2904 www.bosch-home.com/us/owner-support/contact-us BSH Home Appliances Corporation1901 Main Street, Suite 600Irvine, CA 92614 USA www.bosch-home.com1-800-944-2904© 2025 BSH Home Appliances Corporation *9001627029* 9001627029 (050813)en-us, fr-ca