DGE100 - Controller Crestron - Free user manual and instructions

Product Type	Audio-visual system controller
Brand	Crestron
Model	DGE100
Dimensions (W x D x H)	483 x 236 x 44 mm (1U rack mount)
Weight	2.0 kg
Power supply	External 24 VDC power supply or PoE+ (IEEE 802.3at)
Power consumption	30 W max
Operating temperature	0 to 40 °C
Relative humidity	10% to 90% (non-condensing)
Connectivity	Ethernet 10/100/1000, RS-232, IR, relay, audio input/output
Key features	Control and management of audio-visual systems, compatibility with Crestron Fusion and Crestron control systems.
Care and cleaning	Use a soft, dry cloth. Do not use chemicals.
Safety	Installation according to manufacturer's instructions. Do not expose to moisture.
Spare parts and repairability	No user-serviceable parts. Contact a qualified technician.
General information	Warranty available at www.crestron.com/warranty. Patents: www.crestron.com/legal/patents.

Frequently Asked Questions - DGE100 Crestron

How to reset the Crestron DGE100 controller?

To reset, use the reset button located on the back of the device. Hold it down for 10 seconds until the LEDs flash.

What type of power supply is required for the DGE100?

The DGE100 can be powered via an external 24 VDC power supply or via PoE+ (IEEE 802.3at). Make sure to use a compatible source.

Is the DGE100 compatible with Crestron Fusion?

Yes, the DGE100 is fully compatible with Crestron Fusion for system monitoring and centralized management.

How to connect the DGE100 to a network?

Use the Ethernet RJ45 port on the back. The DGE100 supports 10/100/1000 Mbps speeds. Configure the IP address via the web interface or Crestron Toolbox software.

What to do if the DGE100 does not turn on?

Check the power cable and source. If using PoE, ensure the network switch provides sufficient power (30W). If the problem persists, contact technical support.

Can the DGE100 control projectors and screens?

Yes, via RS-232, IR and relay ports, the DGE100 can control a wide range of audiovisual devices, including projectors, screens and audio systems.

How to update the firmware of the DGE100?

Download the latest firmware version from the Crestron website. Use Crestron Toolbox to transfer the file via Ethernet or USB.

What are the exact dimensions of the DGE100?

The dimensions are 483 mm width, 236 mm depth and 44 mm height, allowing standard 1U rack mounting.

Can I use the DGE100 with third-party control systems?

The DGE100 is designed for the Crestron ecosystem. However, it can be integrated with other systems via standard protocols such as TCP/IP, RS-232 or IR.

Where to find the serial number of the DGE100?

The serial number is printed on a label on the back of the device, near the power connector. Keep it for technical support.

USER MANUAL DGE100 Crestron

Crestron Electronics, Inc.

The original language version of this document is U.S. English. All other languages are a translation of the original document.

The product warranty can be found at www.crestron.com/warranty.

Russian:「apaHTnaHa npOdyKT DocTynHa no aDpecy www.crestron.com/warranty.

The specific patents that cover Crestron products are listed online at www.crestron.com/legal/pat

Chinese: Crestron 产品所覆盖的特定专利列表可在线查看www.crestron.com/legal/patents。

Crestron and the Crestron logo are either trademarks or registered trademarks of Crestron Ele Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and names may be used in this document to refer to either the entities claiming the marks and their products. Crestron disclaims any proprietary interest in the marks and names of others. It not responsible for errors in typography or photography.

©2023 Crestron Electronics, Inc.

English

Important Safety Instructions

• Read these instructions.

• Keep these instructions.

Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with dry cloth.

• Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

• Do not install near any heat sources, radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

• Do not defeat the safety purpose of a polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third plug is provided for your safety. If the provided plug does not fit into your outlet, contact an electrician for replacement of the observed outlet.

• Protect the power cord from being w on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

• Only use attachments/accessories specified by the manufacturer.

• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use when moving the cart/equipment combination to avoid injury from tipping over.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

Refer all servicing to qualified service This is personnel. Servicing is required when the shall apparatus has been damaged in any with an such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the This dev apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

• Disconnect power prior to connecting or disconnecting equipment.
• Do not install in direct sunlight.
• The apparatus must be installed in a way that the power cord can be removed either from the wall outlet or from the device itself in order to disconnect the mains power.
• Prevent foreign objects from entering the device.

WARNING:

To reduce the risk of fire or electric shock, not expose this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing. Objects filled with liquids, such as vases, should not be placed on the apparatus.

WARNING:

To prevent electric shock, do not remove cover. There are no user serviceable parts inside. Only qualified service personnel should perform service.

oked

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

an apparatus with Class I construction be connected to an electrical outlet earthing ground terminal.

IMPORTANT:

ectsThis device can be used with Class 2 output

Waste Electrical & Electronic Equipment Contact

Directive

If you have any questions, please contact

The Waste Electrical & Electronic Equipm nestron.

(WEEE) directive marking on a product North and South America:

indicates that it should not be disposed Cefstron Electronics, Inc.

with general waste. Instead, you are £ 15 Volvo Drive

encouraged to reuse or recycle the product high, NJ 07647 USA

accordance with Directive 2012/197/EU of the Europe, Middle East, and Africa:

European Union . Proper disposal of thisproduct will help prevent potential negative

product will help prevent potential negative effects on the environment and human Oude Keerbergsebaan 2 ,

effects on the environment and human 2820 Rijmenam, Belgium

health, which could otherwise be caused by VAT No. BE0699.717.121

Inappropriate waste handling. Penalties may be applicable for incorrect disposal of the Australia and New Zealand:

waste in accordance with your national Crestron ANZ PTY . Ltd.

legislation. For information about recyclingLevel 5, 15 Help Street,

this product , please contact your household Chatswood NSW 2067 , Australia

waste disposal service, your original Asia:

distributor, or Crestron. Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Phone:

Please visit crestron.com to find the phone number for Crestron support in your region.

Email:

[e-mail] or

[e-mail]

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

电话：

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

電話：

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No.BEO699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Telefon:

Europe, Middle East, and Africa:

ADVERTENCIA:

ESTE ES UN DISPOSITIVO DE FABRICACONe Keerbergsebaan 2,

CORRESPONDIENTE A LA CLASE I. SE 2B2BE Rijmenam, Belgium

CONECTAR A UNA TOMA ELECTRICA CNT No. BE0699.717.121

TERMINAL DE TIERRA. Australia and New Zealand:

IMPORTANTE: Crestron ANZ PTY. Ltd.

21-05, Tour Prudential

049712 de Singapore

Telephone:

Contatto
In caso di domande, contattare Crestron.
North and South America:
crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647 USA
Europe, Middle East, and Africa:
Crestron Europe BV
Oude Keerbergsebaan 2,
2820 Rijmenam, Belgium
BAT No. BE0699.717.121
Australia and New Zealand:
Crestron ANZ PTY. Ltd.
Level 5, 15 Help Street,
Chatswood NSW 2067, Australia
Asia:
Crestron Singapore Pte. Ltd.
30, rue Cecil

21-05, Tour Prudential

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

電話：

destron Electronics, Inc.

95 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Telefoon:

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North and South America:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647 USA
Europe, Middle East, and Africa:
Crestron Europe BV
Oude Keerbergsebaan 2,
2820 Rijmenam, Belgium
VAT No.BE0699.717.121
Australia and New Zealand:
Crestron ANZ PTY.Ltd.
Level 5, 15 Help Street, Chatswood NSw 2067,Australia

Asia:

Chestron Singapore Pte. Ltd.
30, rrule Cecil

2105, Tour Prudential

049712 de Singapour
PTK efeC on:
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[e-mail] or
[e-mail]