ITW4971EW - Washing machine Inglis - Free user manual and instructions

Frequently Asked Questions - ITW4971EW Inglis

USER MANUAL ITW4971EW Inglis

Designed to use only HE High Efficiency detergents.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

DANGER

WARNING

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

Read all instructions before using the washer.
- Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
- Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. SAVE THI

• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
  Before the washer is removed from service or discarded, remove the door or lid.
• Do not reach into the washer if the drum, tub or agitator is moving.
• Do not install or store the washer where it will be exposed to the weather.
  Do not tamper with controls.
• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
  See "Electrical Requirements" located in the installation instructions for grounding instructions.

SAVE THESE INSTRUCTIONS

State of California Proposition 65Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

Cleaning with Less Water

Traditional agitator-style washer

Washer with low-water washplate wash system

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

For best performance, it is recommended to load items in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the "Cycle Status Lights" section.

Initially the basket will start to spin prior to adding water; this is part of the sensing process and is normal. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudcing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use.

Use only High Efficiency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load and as the basket is slowing down to a stop. And sometimes you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES

WASH TEMP

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water. Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water for your fabric.

• On some models and cycles, warm and hot water may be cooler than your previous washer.
  Even in a cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

2 OPTIONS

The following options may be added to most cycles. See "Cycle Guide" for additional details.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

FABRIC SOFTENER

This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

FABRIC SOFTENER with EXTRA RINSE

This option turns on both the Fabric Softener and the Extra Rinse options.

3 STAIN TREAT

This option provides enhanced cleaning action for tough stains. It will add additional agitation and soak time to the cycle.

4 WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See "Cycle Guide" for detailed descriptions of cycles.

5 START/PAUSE/UNLOCK LID BUTTON

Press to Start the selected cycle; press again to Pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold 3 seconds to Cancel a cycle.

6 CYCLE STATUS LIGHTS

Spin Complete Locked

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

FILL

When the START/Pause/Unlock Lid button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.

NOTE: Avoid opening lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.

WASH

You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric Softener option was selected. Some cycles will use a spray rinse.

FINAL SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

CYCLE COMPLETE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, press START/Pause/Unlock Lid. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause/Unlock Lid again to resume the cycle. Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

Items to wash:	Cycle:	Wash Temp*:	Spin Speed**:	Cycle Details:
Sturdy fabrics, colorfast items, towels, jeans	Normal Heavy Hot Warm Cool Lights Cool Darks Cold	High Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types. This cycle features a spray rinse.
Cottons, linens, and mixed item loads	Normal Regular	Hot Warm Cool Lights Cool Darks Cold	High Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse.
Light-weight cotton and cotton blends	Normal Light	Hot Warm Cool Lights Cool Darks Cold	High Use this cycle for light weight cottons that are lightly soiled. This cycle features a spray rinse.
No-iron fabrics, cottons, perm press, synthetics	Casual Hot	Warm Cool Lights Cool Darks Cold	Low Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.
Large items such as sheets, sleeping bags, small comforters, jackets, small washable rugs	Bulky Items Hot	Warm Cool Lights Cool Darks Cold	High Use this cycle to wash large items such as jackets and small comforters. The washer will fill with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles.
Machine-wash silks, hand-wash fabrics	Delicate Items Hot	Warm Cool Lights Cool Darks Cold	Low Use this cycle to wash lightly soiled items indicating "Machine Washable Silks" or "Gentle" cycle on the care label. Place small items in mesh garment bags before washing. This cycle uses a higher, preset water level.
Sturdy fabrics, colorfast items, towels, jeans	Super Wash	Hot Warm Cool Lights Cool Darks Cold	High Provides maximum wash time and action for tough stains and soils. Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.
Hand-washed items or dripping wet items	Drain/Spin N/A High This cycle		uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.
Swimsuits and items requiring rinsing without detergent	Rinse/Spin Cold High Combinations		a rinse and high-speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.
Small loads, cottons, polyester, perm press	Quick Wash Hot	Warm Cool Lights Cool Darks Cold	High Use this cycle to wash small, lightly soiled loads of 2-3 items that are needed in a hurry.
Heavily soiled fabrics Soak Hot	Warm Cool Lights Cool Darks Cold		No Spin	Use this cycle to soak small spots of set-in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete.
No clothes in washer	Clean Washer with affresh®	Hot Warm Cool Lights Cool Darks Cold	Low Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See "Washer Care."IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub.

• All rinses are cold.
  ** Spin speed is integrated into the cycle and cannot be selected.

USING YOUR WASHER

WARNING

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil.

Do not dry anything that has ever had any type of oil on it (including cooking oils).

Doing so can result in death, explosion, or fire.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

1. Sort and prepare your laundry

Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.
Sort items by recommended cycle, water temperature, and colorfastness.
Separate heavily soiled items from lightly soiled.
Separate delicate items from sturdy fabrics.
- Do not dry items if stains remain after washing, because heat can set stains into fabric.
Treat stains promptly.
Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

When washing water-proof or water-resistant items, load evenly. See "Cycle Guide" for tips and more information on using the Bulky Items cycle.
Use mesh garment bags to help avoid tangling when washing delicate or small items.
Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your items.

2. Add laundry products

Add a measured amount of HE detergent or single-dose laundry packet into the basket. If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

IMPORTANT: Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive suding with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

NOTE: Follow the manufacturer's instructions to determine the amount of laundry products to use.

3. Load laundry into washer

For best performance, load items in loose heaps evenly around the washplate. Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach to dispenser

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

5. Select cycle

Turn cycle knob to choose your wash cycle.

6. Select wash temperature
Wash Temp
All Cold Rinses

Once you select a cycle, select wash temperature by turning the Wash Temperature knob to the desired setting.

NOTE: Always read and follow fabric care label instructions to avoid damage to your items.

Wash Temp Suggested Fabrics
Hot
Some cold water is added to save energy. This will be cooler than your hot water heater setting.	Whites and pastels Durable items Heavy soils
Warm
Some cold water will be added, so this will be cooler than what your previous washer provided.	Bright colors Moderate to light soils
Cool Lights
Warm water is added to assist in soil removal and to help dissolve detergents.	Colors that bleed or fade Light soils
Cool Darks
Warm water may be added to assist in soil removal and to help dissolve detergents.	Colors that bleed or fade Light soils
Cold
This is the temperature from your faucet. If your tap cold water is very cold, warm water may be added to assist in soil removal and help dissolve detergent.	Dark colors that bleed or fade Light soils

7. Select cycle options, if desired
Options

Stain Treat

If you would like to add an Extra Rinse, Fabric Softener, Fabric Softener with Extra Rinse and/or use the Stain Treat option, turn the knob for that feature.

8. Press START/Pause/Unlock Lid to begin wash cycle

Start

Pause/Unlock Lid

Cancel Hold 3 Sec

Press the START/Pause/Unlock Lid button to start the wash cycle. When the cycle has finished, the Cycle Complete indicator will light. Promptly remove items after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add items:

If you need to open the lid to add 1 or 2 missed items:

Press START/Pause/Unlock Lid; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock Lid again to restart the cycle.

If lid is left open for more than 10 minutes the water will pump out automatically.

9. Add fabric softener

to Pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/Pause/Unlock Lid button again to start the washer.

IMPORTANT: Fabric Softener option must be selected to ensure proper distribution of the fabric softener during the rinse portion of the cycle.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer's instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1.affresh 假 Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items.
b. Place an affresh Washer Cleaner tablet in the bottom of the washer basket.
c. Do not place an affresh ^ 念 Washer Cleaner tablet in the detergent dispenser.
d. Do not add any detergent or other chemical to the washer when following this procedure.
e. Close the washer lid.
f. Select the CLEAN WASHER cycle.

WASHER CARE (cont.)

g. Press the START/Pause/Unlock Lid button to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause/Unlock Lid for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing or items.
b. Add 1 cup (236~mL) of liquid chlorine bleach to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid.
d. Do not add any detergent or other chemical to the washer when following this procedure.
e. Select the CLEAN WASHER cycle.
f. Press the START/Pause/Unlock Lid button to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause/Unlock Lid for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

Description of Clean Washer Cycle Operation:

1. This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.
2. During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer's finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water inlet hoses.
2. If washer will be moved during freezing weather, follow "Winter Storage Care" directions before moving.
3. Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and connect washer.
2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

1. Plug in washer or reconnect power.
2. Run washer through BULKY ITEMS cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use 1/2 the manufacturer's recommended amount for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.inglis.ca for assistance and to possibly avoid a service call.
If you experience Posible Causes Solution
Vibration or Off-Balance
Check the following for proper installation or see "Using Your Washer" section.	Feet may not be in contact with the floor and locked.	Front and rear feet must be in firm contact with floor, and washer must be level to operate properly.
	Washer may not be level. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.
	See "Level the Washer" in Installation Instructions.
	Load could be unbalanced. Load items in loose heaps evenly around the washplate. Adding wet items to washer or adding more water to basket could unbalance washer.
	Do not tightly pack. Avoid washing single items.
	Use Bulky Items cycle for oversized, non-absorbent items such as jackets and small comforters. See "Cycle Guide."
	See "Cycle Guide" and "Using Your Washer" in this Use and Care Guide.
Noises
Clicking or metallic noises	Objects may be caught in washer drain system.	Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
		It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.
Gurgling or humming Wash	her may be draining water. It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles.
Humming Load sensing may be occurring. You may hear the hum	of the sensing spins after you have started the washer. This is normal.
Whirring Basket may be slowing down. You may hear the whirring	sound of the basket slowing down. This is normal.
Water Leaks
Check the following for proper installation:	Washer not level. Water may splash off	basket if washer is not level. Check that load is not unbalanced or tightly packed.
	Fill hoses not attached tightly. Tighten fill-hose connection.
	Fill hose washers. Make sure all four fil	hose flat washers are properly seated.
	Drain hose connection.	Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
		Do not place tape over drain opening.
	Check household plumbing for leaks or clogged sink or drain.	Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
	Washer not loaded as recommended.	Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions.
Washer not performing as expected
Not enough water in washer	Load not completely covered in water.	This is normal operation for an HE low-water washer. The load will not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's New under the Lid."IMPORTANT: Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning.

TROUBLESHOOTING

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

First try the solutions suggested here or visit our website at www.inglis.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately)	Check for proper water supply. Both holes must be attached and have water flowing to inlet valve.
	Both hot and cold water faucets must be turned on.
	Check that inlet valve screens have not become clogged.
	Check for any kinks in inlet hoses, which can restrict water flow.
	Check proper electrical supply. Plug power cord into a grounded 3 prong outlet.
	Do not use an extension cord.
	Ensure there is power to outlet.
	Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.
	Normal washer operation. Lid must be closed for washer to run.
	Washer will pause during certain phases of cycle. Do not interrupt cycle.
	Washer may be stopped to reduce suds.
	Washer may be tightly packed. Remove several items, rearrange load evenly around the washplate. Close lid and press START/Pause/Unlock Lid.
	Add only 1 or 2 additional items after washer has started.
	Do not add more water to the washer.
	Not using HE detergent or using too much HE detergent. Only use HE detergent. Suits from regular detergents can slow or stop the washer. Always measure detergent and follow detergent directions based on your load requirements.
	To remove suds, cancel cycle. Select RINSE/SPIN. Press START/Pause/Unlock Lid. Do not add more detergent.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.inglis.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes)	Empty pockets and use garment bags for small items.	Small items may have been caught in pump or between basket and tub, which can slow draining.
	Using a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your item. To remove extra water in the load, select DRAIN/SPIN. Load may need to be rearranged to allow even distribution of the load in the basket.
	The washer may be tightly packed or unbalanced.	Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain/ Spin cycle to remove excess water. See "Using Your Washer" for loading recommendations.
	Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm).	Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.
	Too much detergent causing suds to slow or stop draining and spinning.	Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RINSE/ SPIN. Do not add detergent.
Dry spots on load after cycle	High-speed spins extract more moisture than traditional top-load washers.	The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal.
Incorrect or wrong wash or rinse temperatures	Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Load not rinsed Check for	proper water supply. Make sure hot and cold inlet hoses are not reversed.
	Washer may be tightly packed. The washer is less efficient at rinsing when tightly packed.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.ingleis.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Sand, pet hair, lint, etc. on load after washing	Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing.	Add an Extra Rinse to the selected cycle.
Load is tangling Washer not loaded as recommended. See "Using"		Your Washer" section.
		Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle.
		Load items in loose heaps evenly around the washplate.
		Reduce tangling by mixing types of load items. Use the recommended cycle for the type of items being washed.
Not cleaning or removing stains	Added more water to washer. Washer	senses load size and adds correct amount of water. This is normal and necessary for clothes to move. It is normal for the wash load to be not completely covered in water. Added water lifts the laundry off the washplate, resulting in less effective cleaning.
	Washer not loaded as recommended.	Washer is less efficient at cleaning when tightly packed.
		Load items in loose heaps evenly around the washplate.
		Add only 1 or 2 additional items after washer has started.
	Adding detergent on top of load. Add	detergent, oxi products and color-safe bleach to the bottom of the basket before adding the items.
	Not washing like colors together. Wash	like colors together and remove promptly after the cycle is complete to avoid dye transfer.
	Not using HE detergent or using too much HE detergent.	The suds from regular detergent can keep washer from operating correctly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow manufacturer's directions based on load size and soil level.
	Not using correct cycle for fabric type.	Use a higher soil level cycle option and warmer wash temperature to improve cleaning.
		If using Quick Wash cycle, wash only a few items.
		Use Super Wash or Normal Heavy cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle and fabric type.
	Not using dispenser. Use dispenser for use only liquid chlorine
Incorrect dispenser operation	Clogged dispenser. Use only liquid chlorine

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.inglis.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Fabric Damage Sharp items	s were in pockets during wash cycle.	Empty pockets,zip zippers,and snap or hook fasteners before washing to avoid snags and tears.
	Strings and straps could have tangled.	Tie all strings and straps before starting wash load.
	Items may have been damaged before washing.	Mend rips and broken threads in seams before washing.
	Fabric damage can occur if washer is tightly packed.	Load items in loose heaps evenly around the washplate.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 additional items after washer has started.
	Liquid chlorine bleach may have been added incorrectly.	Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
		Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
		Do not place load Items on top of bleach dispenser when loading and unloading washer.
	Garment care instructions may not have been followed.	Always read and follow item manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle.
Odors Monthly maintenance	ne not done as recommended.	Run the Clean Washer with affresh®cycle after every 30 washes. See "Washer Care" section.
		Unload washer as soon as cycle is complete.
	Using wrong or too much detergent. Use	se only HE detergent. Be sure to measure correctly. Always follow the manufacturer's directions.
		See "Washer Care" section.
Lid Locked light is flashing	The lid is not closed. Close the lid. The	washer will not start or fill with the lid open.
	A cycle was stopped or paused using the START/Pause/Unlock Lid button.	The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.
Single-dose laundry packet not dissolving	Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispensers. Follow the manufacturer's instructions to avoid damage to your items.

INGLIS® LAUNDRY LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer eXperience Center:

Name, address, and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://www.inglis.ca/customer-care/troubleshooting.
2. All warranty service is provided exclusively by our authorized Inglis Service Providers. Direct all requests for warranty service to:

https://www.inglis.ca/customer-care/troubleshooting

Inglis Customer eXperience Center

Call 1-800-807-6777.

If outside Canada, contact your authorized Inglis dealer to determine if another warranty applies.

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Canada LP (hereafter "Inglis") will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted by the remaining term of the original unit's warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by an Inglis designated service company. This limited warranty is valid only in Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

WHAT IS NOT COVERED

1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (i.e. house wiring, fuses, or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
5. Conversion of your product from natural gas or L.P. gas or reversal of appliance doors.
6. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved by Inglis.
7. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
8. Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes unless such damage results from defects in materials and workmanship and is reported to Inglis within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments, including but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
10. Pick-up or delivery. This product is intended for in-home repair.
11. Travel or transportation expenses for service in remote locations where an authorized Inglis servicer is not available.
12. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or replacement of the product.
13. Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTYES

IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Inglis makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Inglis or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. INGLIS SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from province to province.

https://www.inglis.ca/customer-care/troubleshooting

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check "Troubleshooting" or visit www.whirlpool.com/product_help. It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts or to order accessories

We recommend that you use only FSP® Factory Specified Parts.

These parts will fit right and work right because they are made with the same precision used to build every new Amana, Admiral, Estate, Inglis, or Roper brands of Whirlpool Corporation or Whirlpool Canada LP appliance.

To locate FSP replacement parts, assistance in your area, or accessories:

Whirlpool Corporation Customer eXperience Center

800-843-0304 for Amana, 800-688-9920 for Admiral,

800-253-1301 for Estate, or 800-447-6737 for Roper

800-442-9991 (Accessories)

www.whirlpool.com/accessories

Whirlpool Canada LP

Customer eXperience Centre

800-807-6777 for

Amana, Admiral, Estate, Inglis, & Roper

www.whirlpoolappliances.ca

or call your nearest designated service center or refer to your Yellow Pages telephone directory.

Our consultants provide assistance with

In the U.S.A.

■Features and specifications on our full line of appliances.
■Installation information.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

In the U.S.A. and Canada

Use and maintenance procedures.
■Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada.

You can write with any questions or concerns at:

Whirlpool Corporation

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Customer eXperience Centre

Whirlpool Canada LP

Unit 200-6750 Century Ave

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

ASSISTANCE OU SERVICE