ETW4400WQ - Washing machine Estate - Free user manual and instructions

Frequently Asked Questions - ETW4400WQ Estate

USER MANUAL ETW4400WQ Estate

WASHER USER INSTRUCTIONS

INSTRUCTIONS D'UTILISATION DE LA LAVEUSE

ASSISTANCE OR SERVICE Back Cover

SECURITE DE LA LAVEUSE 10

TABLEAU DE COMMANDE ET CARACTERISTIQUES 11

UTILISATION DE LA LAVEUSE 13
ENTRETIEN DE LA LAVEUSE 14

DEPANNAGE 15

GARANTIE 17

ACCESSIONES 18

ASSISTANCE OU SERVICE . Couverture arriere

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

DANGER

You can be killed or seriously injured if you don't immediately follow instructions.

WARNING

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

Read all instructions before using the washer.
- Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
- Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. SAVE THO

• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
  Before the washer is removed from service or discarded, remove the door or lid.
• Do not reach into the washer if the drum, tub or agitator is moving.
• Do not install or store the washer where it will be exposed to the weather.
  Do not tamper with controls.
• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
  See "Electrical Requirements" located in the installation instructions for grounding instructions.

SAVE THESE INSTRUCTIONS

State of California Proposition 65Warnings:

WARNING: This product contains a chemical known to the State of California to cause cancer.

WARNING: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.

0
load size

2
wash temperature all cold times

3
extra rinse

heavy duty ^ 一 16 cycles ^ 一 4 wash/spin speed combinations

5

1
load size

2
wessyFITIG
temperature

4
end of cycle signal

5

Not all features and options are available on all models. Appearance may vary.

1 Load Size Control

Use this option to adjust the amount of water used with your load size. Use enough water to allow the load to move freely.

2 Wash Temperature Control

Wash Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Warm and hot water will be cooler than what your previous washer provided.

Even in Cool wash, some warm water is let into washer to maintain a consistent minimum temperature.

Select a wash temperature based on the type of fabric and soils being washed. For best results, follow the garment label instructions, using the warmest wash water safe for your fabric. See "Wash Temperature" Chart.

NOTE: In wash water temperatures colder than 60^ F (15.6^) , detergents do not dissolve well and soils can be difficult to remove.

3 Extra Rinse

If you desire an extra rinse at the end of your regular cycle, turn the Extra Rinse knob to ON.

On models without the Extra Rinse knob, choose a second rinse by pushing the Cycle Control knob in and rotating it to any of the "Rinse" cycle settings.

End of Cycle Signal

The End of Cycle Signal sounds when the cycle is complete.

5 Cycle Control knob

Select the wash cycle best suited for your type of fabric. See "Cycle Guide" for more details.

Wash Temperature	Suggested Fabrics
Hot Some cold water is added to save energy. This will be cooler than your hot water heater setting.	Whites and pastels Durable garments Heavy soils
Warm Some cold water will be added, so this will be cooler than what your previous washer provided.	Bright colors Moderate to light soils
Cool - brights/darks Warm water is added to assist in soil removal and to help dissolve detergents.	Colors that bleed or fade Light soils
Cold This is the temperature from your faucet.	Dark colors that bleed or fade Light soils

CYCLE GUIDE

Types of Fabric SoilLevel	4 Speed combinations	2 Speed combinations	CycleSpin Speed&WashTime*
Sturdy fabrics, Colorfast items	Heavy	High/High14-16	High/High14 - 18Super Wash/Heavy/Extra HeavyUse this cycle for heavily soiled cottons or sturdy fabrics that need maximum soil removal.
Cottons, linens, synthetic fabrics, casual work clothes	Moderate to Heavy	High/High6 - 10	High/High6 - 10Normal/RegularUse this cycle for normally soiled cottons and mixed fabric loads
Permanent Press blends and synthetic fabrics	Light to Moderate	High/Low6 - 10	High/High6 - 10Casual/PermanentPressFeatures a cool down, rinse and low-speed final spin to reduce wrinkling
Delicate items and machine washable knits	Light to Moderate	Low/Low4 - 6	IntermittentHigh/High4 - 8Delicate/GentleUse for special care items. Brief agitations, short soaks, and a short spin provide gentler cleaning while minimizing wrinkling.
Any Load	N/A	Agitation and spin speed determined by preceding cycle	N/AExtra RinseSelect this option to get an extra rinse at the end of your cycle.
Delicate items and machine washable knits	Light to Moderate	N/A	High/High4 - 10Quick WashUse this cycle to wash small loads that you need in a hurry. Gently removes soils and minimizes wrinkling.
Any Load	Heavy	N/A	High/High2 - 4Pre-Wash**This is not a complete cycle, there is no rinse in Pre-Wash. Use this cycle for heavily soiled or stained items that need pretreatment.

• Approximate time in minutes
  ** Use the amount of detergent or presoak laundry product recommended by the manufacturer. After the cycle ends, you may add detergent and start a new wash cycle.

Not all cycles are available on all models. Refer to the cycle control knob on your washer.

WASHER USE

STARTING YOUR WASHER

WARNING

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil.

Do not dry anything that has ever had any type of oil on it (including cooking oils).

Doing so can result in death, explosion, or fire.

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

IMPORTANT: When washing any article of clothing, always follow fabric care labels and manufacturer's directions.

1. Measure detergent and add to the bottom of the washer. If desired, add oxi or color-safe bleach products to the bottom of the washer as well.

2. Loosely add sorted load of clothes to wash basket.

Load evenly to maintain washer balance.

Mix large and small items.

Use garment bags for smaller items.

Do not wrap large items such as sheets around the agitator. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

1. Add only liquid chlorine bleach to the dispenser. Bleach is immediately added into the washer and is diluted automatically during the wash cycle.

NOTE: Do not use this dispenser to add powdered chlorine or color-safe bleach to your load.

Style 1: Without liquid chlorine bleach dispenser (on some models).

Let the washer fill and begin agitating the load.

Add bleach 5 minutes into the wash cycle for best dispensing. Pour bleach around the agitator, not directly onto the load to avoid damaging clothing or other items in the load.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Style 2: With liquid chlorine bleach dispenser (on some models).

Using a cup with a pouring spout, measure amount of bleach. Do not allow bleach to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount.

NOTE: Undiluted bleach will damage any fabric it touches. Damage may appear several washings later as rips, tears, holes, and color loss.

1. Add liquid fabric softener to dispenser. Fabric softener is added automatically during the final rinse cycle.

Style 1: With liquid fabric softener dispenser (on some models).

Measure recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount.

Always dilute liquid fabric softener by filling the dispenser with warm water until reaching the Max Fill Line arrows. Undiluted fabric softener can stain fabrics.

Style 2: Without liquid fabric softener dispenser (on some models).

In the final rinse only, add fabric softener that has been diluted with 1/2 to 1 cup (125 to 250~mL ) warm water.

1. Close the washer lid. Washer will not operate with lid open.
2. Select Load Size and Temperature Options.

load size

wash temperature at solid fires

1. Select Extra Rinse Option if desired.

extra rinse

1. Select Cycle.

Push the Cycle Control knob in and turn clockwise to the cycle you want.

1. Start the washer by pulling out the Cycle control knob.

To stop at any time, push in the Cycle Control knob.

To restart, close the lid and pull out the Cycle Control knob.

WASHER CARE

Cleaning Your Washer

Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach from the outside of your washer.

Clean your washer interior by mixing 1 cup (250 mL) of chlorine bleach and enough detergent to equal twice the manufacturer's recommended amount for a normal wash load. Pour this mixture into your washer and run it through a complete cycle using hot water. Repeat this process if necessary.

Remove any hard water deposits using only cleaners labeled as washer safe.

Water Inlet Hoses

This washer does not include water inlet hoses. The manufacturer recommends use of factory specified parts. See "Accessories" for a list of factory specified hoses available for separate purchase. These hoses are manufactured and tested to meet the manufacturer's specifications.

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

Moving and Storage

Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it.

Winterizing your washer

1. Shut off both water faucets. Disconnect and drain water inlet hoses. Pour 1 qt (1 L) of R.V.-type antifreeze into the basket.
2. Run washer on a drain and spin setting for about 30 seconds to mix the antifreeze and remaining water.
3. Unplug washer or disconnect power.

To use washer again

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

1. Plug in washer or reconnect power.
2. Run the washer through a complete Normal cycle with 1 cup (250~mL) of detergent to clean out antifreeze.

Storage, non-use, or vacation care

Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should:

1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer. This helps avoid flooding (due to a water pressure surge) while you are away.

TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call.

In U.S.A. www.whirlpool.com/help in Canada www.whirlpool.ca

Noisy

Is the load balanced and the washer level? The wash load should be balanced and not tightly packed. The washer must be level. The front feet should be properly installed and the jam nuts tightened. Reset the rear leveling legs (if needed). See "Installation Instructions."

Did you completely remove the yellow shipping strap with shipping pins? See "Installation Instructions."

Are the gears engaging after the drain and before spin, or is the upper part of agitator clicking during wash? These are normal washer noises.

Leaking

Check the following:

Are the fill hoses tight?

Are the fill hose washers properly seated?

Is the drain hose installed? See "Installation Instructions."

Is the sink or drain clogged? Sink and standpipe must be able to handle 17 gal. (64 L.) of water per minute.

Is water deflecting off the tub ring or the load? Center the tub before starting the washer. The wash load should be balanced and not tightly packed. The fill or spray rinses can bounce off the load. The washer must be level. The front feet should be properly installed and the jam nuts tightened. Reset the rear leveling legs (if needed). See "Installation Instructions."

Check household plumbing for leaks.

Water level seems too low

Does the water level seem too low, or does the washer appear to not fill completely? The top of the agitator is much higher than the highest water level. This is normal and necessary for clothes to move freely.

Dispensers clogged or bleach leaking

Did you follow the manufacturer's directions when adding fabric softener to the dispenser? Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser. Periodically clean the dispensers.

Did you put powdered color-safe bleach into the liquid chlorine bleach dispenser? Add powdered color-safe bleach directly to the basket.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Washer won't run, fill, rinse, or agitate; washer stops

■ Is the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord? Do not use an extension cord.
■ Is the indicator on the Timer knob properly lined up with a cycle? Turn the Timer knob to the right slightly and pull knob out to start.
Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water, and check for leaks.
Are both the hot and cold water faucets turned on? Turn on the water.
Is the water inlet hose kinked? Straighten the hoses.
■ Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■ Is the washer in a normal pause in the cycle? The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of agitation and soak.
Did you wash a large load? Was the wash load tightly packed? Wash smaller loads and load in loose heaps.

Is the lid open? The lid must be closed during operation. Washer will not agitate or spin with the lid open.

Washer won't drain or spin, or loads are wet

Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor? See "Installation Instructions" for proper installation of drain hose.

Is the lid open? The lid must be closed during operation. Washer will not agitate or spin with the lid open.

Is there excessive suding? Always measure detergent. Follow manufacturer's directions. If you have very soft water, you might need to use less detergent.

Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed (if available).

Is the drain hose length fed too far down the drain pipe? Use the drain hose form to raise the end of the hose. The hose should be no more than 4.5'' (113 mm) down the pipe. Secure drain hose to drain pipe.

Washer continues to fill or drain; cycle seems stuck

Is the top of drain hose lower than the water level in washer? The top of the hose must be higher than the water level in the washer for proper operation. See "Installation Instructions."

Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Installation Instructions."

Wash/Rinse temperature not what I selected

Are the hot and cold water inlet hoses reversed? See "Installation Instructions" for more information.

Does the Hot or Warm wash seem cooler than you expected? Hot and warm temperatures are controlled by the washer and may be cooler than your previous washer. This is normal. The cooler temperatures save energy while providing good cleaning.

Garments damaged

Check the following: Empty pockets, zip zippers, snap or hook fasteners before washing. Tie strings and sashes to avoid tangling. Were items damaged before washing? Mend rips and broken threads in seams before washing.

WHIRLPOOL CORPORATION LAUNDRY WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter "Whirlpool") will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Whirlpool designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCUSED FROM WARRANTY

This limited warranty does not cover:

1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Pick up and delivery. This major appliance is intended to be repaired in your home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Whirlpool servicer is not available.
9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Whirlpool's published installation instructions.
10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined.

DISCLAIMER OF IMPLIED WARRANTYES

IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.

If you think you need repair service, first see the "Troubleshooting" section of the Use & Care Guide. If you are unable to resolve the problem after checking "Troubleshooting," additional help can be found by checking the "Assistance or Service" section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777. 7/08

SECURITE DE LA LAVEUSE

2
wash temperature at cold iron

3
extra rinse

heavy duty · 16 cycles · 4 wash/spin speed combinations

5

1
load size

2
wath
temperature

4
end of cycle signal

5

wash temperature
all cold times

Enhance your washer with these premium accessories.

For more high-quality items or to order, call 1-800-901-2042, or visit us at www.whirlpool.com/accessories.

In Canada, call 1-800-807-6777 or visit us at www.whirlpoolparts.ca.

Part Number Accessory Part Number Accessory
8212656RP 10 ft (3.0 m) Black EPDM (2 pack) 8212641RP 5 ft (1.5 m) Black EPDM (2 pack)
8212638RP 6 ft (1.8 m) Nylon braided space-saving inlet 8212546RP 4 ft (1.2 m) Black EPDM (2 pack) hose, 90° elbow, hypro-blue steel couplings. (2-pack)
8212487RP 5 ft (1.5 m) Nylon braided inlet hose. (2-pack) 8212526 Washer drip tray, fits under all
8212637RP 6 ft (1.8 m) Black EPDM, space saving 90° elbow, hypro-blue steel couplings. (2 pack)	31682	All purpose appliance cleaner
8212545RP 5 ft (1.5 m) Red and Blue EPDM. (2-pack)	1903WH Laundry supply storage cart

ACCESSIONS

Before calling for assistance or service, please check "Troubleshooting" or visit www.whirlpool.com/help. It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts or to order accessories

We recommend that you use only FSP® Factory Specified Parts.

These parts will fit right and work right because they are made with the same precision

used to build every new WHIRLPOOL® appliance.

To locate FSP replacement parts, assistance in your area, or accessories:

Whirlpool Corporation Customer eXperience Center

1-800-253-1301 www.whirlpool.com

1-800-442-9991 (Accessories)

www.whirlpool.com/accessories

Whirlpool Canada LP

Customer eXperience Centre

1-800-807-6777

www.whirlpool.ca

or call your nearest designated service center or refer to your Yellow Pages telephone directory.

Our consultants provide assistance with

In the U.S.A.

Features and specifications on our full line of appliances. Installation information.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

In the U.S.A. and Canada

Use and maintenance procedures.

Accessory and repair parts sales.

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada.

You can write with any questions or concerns at:

Whirlpool Corporation

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Customer eXperience Centre

Whirlpool Canada LP

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

AssistAnCe oU serviCe

1901 Minnesota Court

Mississauga, Ontario L5N 3A7