WFW97HEDW - Machine à laver WHIRLPOOL - Free user manual and instructions

USER MANUAL WFW97HEDW WHIRLPOOL

À PROPOS DE LA CONCENTRATION DU DÉTERGENT ...41 DÉPANNAGE .........................................................................42 GARANTIE .............................................................................54 ASSISTANCE OU SERVICE ...................... Couverture arrière3 Accessories Customize your new washer and dryer with the following genuine Whirlpool accessories. For more information on options and ordering, call 1-800-442-9991, or visit us at: www.whirlpool.com/accessories. In Canada, call 1-800-807-6777 or visit us at www.whirlpool.ca. Stack Kit If space is at a premium, the stack kit allows the dryer to be installed on top of the washer. 15" Pedestal Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage. Load & Go

Liquid HE Detergent Cartridge If you frequently alternate between two different liquid HE detergents, you may also purchase an additional cartridge. Single-Dose Liquid HE Detergent Cup The cup provides a way to dispense a single dose of liquid detergent.4 Control Panel and Features

Not all features and cycles are available on all models. POWER Touch to turn the washer on and off. Touch to stop/cancel a cycle at any time. NOTE: Turning the Wash Cycle knob will also turn the washer on.

Turn the knob to select a cycle for your laundry load. An LED will light up for the cycle selected. NOTE: The Clean Washer with affresh

LED will flash when the washer has run 30 wash cycles as a reminder to run the Clean Washer with affresh

cycle. See “Cycle Guide” for detailed descriptions of cycles. NOTE: For best results when using the Wash & Dry cycle, use for loads weighing 2.5 pounds and less, such as a soccer uniform or a running tank and shorts. START Touch and hold until the light above START comes on to start a cycle, or touch once while a cycle is in process to pause it. If you want to add a garment, you can touch START when the “Add Garment” LED is on.

LED DISPLAY AND SETTINGS

When you select a cycle, its default settings will light up and the Estimated Time Remaining will be displayed. Factors such as load size, wash temperature, and water pressure

may affect the time shown in the display. Tightly packing, unbalanced loads, or excessive suds may cause the washer to lengthen the cycle time, as well. Touch the desired setting along the bottom of the display to adjust. See “Cycle Guide” for available settings on each cycle. Not all settings are available with all cycles. Cycle Status Lights For details, see “Cycle Status Lights” section. Load & Go

– Detergent Concentration and Water Hardness Touch DETERGENT CONCENTRATION to set detergent concentration from 2x to 6x. Touch WATER HARDNESS to set water hardness (normal, hard, or soft). (See “About Detergent Concentration” section.) IMPORTANT: When using the dispenser cartridge with concentrated liquid detergent, be sure to change the detergent concentration settings in the control if the detergent used is different than factory preset of 2x concentration. Wash Temp The recommended wash temperature is preset for each cycle. You may also select a wash temperature based on the type of fabric and soils being washed. For best results, use the warmest wash water safe for your fabric, following the garment label instructions. All wash temperatures feature a cold rinse. NOTES:

The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail. When selecting a setting or option, simply touch its name.

At cycle completion, your setting and option choices will be remembered for your next use of that cycle. However, if power is lost to the washer, the settings and options will go back to the factory defaults.5

Spin This washer automatically selects the spin speed based on the cycle selected. Some preset speeds can be changed.

Faster spin speeds mean shorter dry times, but may increase wrinkling in your load.

Slower spin speeds reduce wrinkling, but will leave your load more damp. Soil Soil level (wash time) is preset for each wash cycle. When you change the soil setting, the cycle time will increase or decrease in the Estimated Time Remaining display. For most loads, use the soil level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, use the Soil setting to select more wash time. For lightly soiled and delicate fabrics, use the Soil setting

select less wash time. Lower soil level settings will help reduce tangling and wrinkling. Presoak Touch to add a Presoak time of your choice to a wash cycle. Items will gently tumble through the detergent and water for the selected time to help loosen tough stains. OPTIONS Touch to activate additional wash options or additional features on the washer. Not all options are available on all models. Adjust Delay Time Touch – or + to delay the start of the wash cycle by up to 12 hours. FanFresh

option will periodically tumble the load after the end of the cycle for up to 12 hours while the integrated fan circulates air through the washer to reduce humidity. To turn on the FanFresh

option, touch FanFresh. If, however, the FanFresh

option is turned on, it will stay on for all future cycles until turned back off – the washer remembers the last on/off status set. To turn off the FanFresh

option, touch FanFresh. You may also activate the FanFresh

option without running a cycle by touching and holding POWER for one second, then touching and holding FanFresh for 3 seconds, then touching and holding START for 3 seconds. To turn off the FanFresh

option when it is running, touch POWER. NOTE: The door will lock while the FanFresh

option is active. To cancel the option and unlock the door, touch POWER. Extra Rinse Activate this option to add an extra rinse to most cycles. NOTE: Extra Rinse can also be used to turn on the Drum Light. Simply touch and hold EXTRA RINSE for 3 seconds. Cycle Signal Use this option to turn on or off the signal that sounds at end of cycle. To turn off the tones that sound when a setting is touched: Touch and hold CYCLE SIGNAL for about 3 seconds. Repeat to turn them on. Control Lock Touch and hold for 3 seconds to lock the controls to avoid unwanted changes or operation. Touch and hold 3 seconds again to unlock. For each second CONTROL LOCK is held down, the display will count down one second: you will see “3,” then “2,” then “1.” You may still touch START to pause the cycle, or touch POWER to turn off the washer. ADDITIONAL OPTION Drum Light Touch and hold EXTRA RINSE for 3 seconds to turn on the Drum Light. ECOBOOST

OPTION Touch to activate the EcoBoost

option provides additional energy savings through reduced hot water usage and maintains cleaning performance by lengthening the wash time on some cycles.

The Steam Clean option adds additional soak and wash time to many cycles to help remove tough stains, as well as a steam boost for added cleaning power. An integrated heater helps to maintain optimal wash temperatures. See the “Cycle Guide” for cycles that allow the Steam Clean option. LOAD & GO

drawer gives you the convenience of automatically adding HE detergent, liquid chlorine bleach, and liquid fabric softener to the wash load at the proper time. See “Using the Load & Go

Cartridge Each dispenser cartridge holds up to 18.5 oz. (550 ml) of liquid HE detergent, enough for up to 36

loads, depending on cycle and detergent concentration. The cartridge fits into compartment (B) of the dispenser drawer for convenient loading.

Change detergent concentration setting if detergent used is different than factory preset of 2x concentration. See “About Detergent Concentration.”

Change water hardness setting if desired level is different than factory preset of Normal. Powdered High Efficiency “HE” detergent compartment This compartment holds powdered HE detergent for a single load. Liquid fabric softener compartment Automatically dilutes and dispenses liquid fabric softener at the optimum time in the cycle.

Use only liquid fabric softener in this dispenser. Liquid chlorine bleach compartment Automatically dilutes and dispenses liquid chlorine bleach at the optimum time during the first rinse after the wash cycle. This compartment cannot dilute powdered bleach.

The number of loads will vary, depending on detergent concentration, load size, cycle used, and soil level. The maximum capacity of up to 36 loads requires use of 6x concentration detergent. Choosing the Right Detergent Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failure and, over time, buildup of mold or mildew. HE detergents are low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They hold soil in suspension so it is not re-deposited onto clean clothes. Follow the manufacturer’s instructions to determine the amount of detergent to use. Use only High Efficiency (HE) detergent.

Cycle Status Lights The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers. Load & Go

Drawer This will be lit when the washer is on with the dispenser drawer closed and the cartridge in place. If the cartridge is removed and the drawer is closed, Load & Go will not light. Detergent Level Low – This will light if there is enough detergent in the Load & Go

cartridge for only a few more cycles. Empty – This will light if there is no detergent in the Load & Go

cartridge. Door Locked Door Locked will light to indicate that the door is locked and cannot be opened without first pausing or canceling the cycle. Add Garment When Add Garment is lit, you may pause the washer, open the door, and add items. Touch and hold START to start the washer again. Dispensing This will light when the detergent is being dispensed. Done Once the cycle is complete, this light will come on. Remove the load promptly for best results. Delay Wash This will light when a delay time has been set. Sensing When START is touched, the washer will first perform a self-test on the door lock mechanism and the sensing light will come on. You will hear a click, the drum will make a partial turn, and the door will click again as it unlocks briefly. The door will click one more time when it locks again. Once the door has locked the second time, the washer will begin tumbling and adding water. This sensing process will continue throughout the cycle. You may also hear water flowing through the dispenser, adding detergent to the load. After the load size is sensed, the estimated time based on load size will be displayed. The actual cycle time may be lengthened; however, the display will continue to show the estimated time. The sensing light will blink once a second at various times during the cycle, such as when the washer is reducing extra suds. Steaming This will light to show that the cycle is using steam for added cleaning power. FanFresh

Option The FanFresh indicator will light when the FanFresh

option is active. During this time, the washer will occasionally tumble the load while a fan circulates fresh air through the washer. Control Panel and Features7 Adding HE detergent to dispenser NOTES: A small amount of water may remain in the dispensers from the previous wash cycle. This is normal. See “About Detergent Concentration” for information on detergent concentration. To ensure you have enough detergent in the dispenser, the display will show the detergent level (Low or Empty). Using the Load & Go

1. Open the dispenser drawer.

2. Add laundry products as described in steps 4–6 in the “Using

Your Washer” section.

3. Slowly close the dispenser drawer. Make sure it is

completely closed. Powdered detergent: Add directly to the compartment.Use only High Efficiency (HE) detergent. Load & Go

cartridge Adding detergent for a single load IMPORTANT: n Do not use liquid detergents in the single-load compartment; liquid detergents may seep out of the detergent compartment before the main wash begins. n Do not add single-dose laundry packet to dispenser drawer. n If you are using the Delay Wash option, use of the dispenser cartridge is recommended, or powdered detergent may be used in the HE powdered detergent compartment. Using two liquid HE detergents If you frequently alternate between two different liquid HE detergents, you can purchase an additional Load & Go

cartridge. See “Accessories” for ordering information. Powdered HE detergent compartment Tab Use only HE High Efficiency liquid detergents. The dispenser cartridge will hold about 18.5 oz. (550 ml) of HE liquid detergent, or enough for up to 36 loads

To Fill: Push back on the tab and lift the fill door. Fill to the “MAX” line (see illustration at right) with HE liquid detergent. Close fill door. It will click into place. To Install the Dispenser Cartridge:

1. Pull out the dispenser drawer.

2. Insert the dispenser cartridge

completely in detergent compartment as shown. It should click into position.

3. Slowly slide the dispenser drawer in until it is

completely closed. The washer will automatically detect the dispenser cartridge. NOTE: The dispenser cartridge should be rinsed out when changing detergents or when the washer will not be used for extended periods. For instructions on cleaning the dispenser cartridge, see “Washer Maintenance.”

The number of loads will vary, depending on detergent concentration, load size, cycle used, soil level, and water hardness. The maximum capacity of up to 36 loads requires use of 6x concentration detergent.Use only High Efficiency (HE) detergent. Powdered HE detergent Place a measured amount of detergent in the powdered HE detergent compartment. Lift out the cartridge and set aside. “MAX” line Liquid HE detergent A single dose of liquid detergent can be added to the Single-Dose Liquid HE Detergent Cup, which you can purchase (see “Accessories” section). Liquid detergent: Add to detergent cup.8 Cycle Guide Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings that best fit the load being washed. Not all settings are available with each cycle, and some options cannot be used together. Not all cycles and options are available on all models. † Allergen Allergen cycle certified by NSF International, an independent, third party testing and certification organization. The certification verified that this cycle reduced tested allergens by at least 95.0% and maintained the water temperature necessary to kill dust mites. Only the allergen cycle has been designed to meet the requirements of NSF Protocol P351 for Allergen Reduction Performance effectiveness.

• All temperature selections feature a Cold rinse. ** The Steam Clean option is only available when a Warm, Hot, or Extra Hot water temperature is selected. Load Size Recommendations For best results, follow the load size recommendations noted for each cycle. Small load: Fill the washer drum with 3–4 items, not more than ¼ full. Medium load: Fill the washer drum up to about ½ full. Large load: Fill the washer drum up to about ¾ full. Extra-large load: Fill the washer drum, but make sure clothes can tumble freely. For best results, avoid packing tightly. Items to wash using default cycle settings:

Cycle: Wash Temperature*: Spin Speed: Soil Level: Available Options:

Extra Rinse PreSoak Delay Wash This cycle combines medium-speed tumbling and an extra-fast-speed spin. This cycle is designed to provide the most energy efficiency. Heavily soiled white fabrics and garments Whites Extra Hot Hot Warm Cool Cold Extra Fast Fast Medium Slow Off Extra Heavy Heavy Normal Light Steam Clean** EcoBoost

Extra Rinse PreSoak Delay Wash Uses a longer wash time with fast-speed tumbling, extra rinsing, and an extra- fast-speed spin to provide optimal cleaning and rinsing when bleach is used. Sturdy colorfast fabrics and heavily soiled garments Heavy Duty Extra Hot Hot Warm Cool Cold Extra Fast Fast Medium Slow Off Extra Heavy Heavy Normal Light Steam Clean** EcoBoost

Extra Rinse PreSoak Delay Wash Fast-speed tumbling and an extra-fast-speed final spin help provide optimal cleaning and reduce drying times. Sturdy towels and wash cloths Towels Extra Hot Hot Warm Cool Cold Extra Fast Fast Medium Slow Off Extra Heavy Heavy Normal Light Steam Clean** EcoBoost

Extra Rinse PreSoak Delay Wash Provides fast-speed tumbling, longer wash time, normal rinsing, and an extra- fast-speed spin to shorten drying time. Sturdy garments and household items exposed to possible allergens Allergen

Extra Rinse Delay Wash Uses more water to flush out allergens such as dust mites and pet dander from normally-soiled items. Clothing, bedding and towels requiring sanitization Sanitize Extra Hot Extra Fast Fast Medium Slow Off Extra Heavy Heavy Normal Light Steam Clean** FanFresh

Extra Rinse Delay Wash This cycle eliminates 99.99% of the most common bacteria found in clothes, sheets, and towels. The extra hot wash temperature ensures sanitization. Check recommended wash temperature of your items. Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.9 Load Size Recommendations For best results, follow the load size recommendations noted for each cycle. Small load: Fill the washer drum with 3–4 items, not more than ¼ full. Medium load: Fill the washer drum up to about ½ full. Large load: Fill the washer drum up to about ¾ full. Extra-large load: Fill the washer drum, but make sure clothes can tumble freely. For best results, avoid packing tightly.

• All temperature selections feature a Cold rinse. ** The Steam Clean option is only available when a Warm, Hot, or Extra Hot water temperature is selected. Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings that best fit the load being washed. Not all settings are available with each cycle, and some options cannot be used together. Not all cycles and options are available on all models. Items to wash using default cycle settings:

Cycle: Wash Temperature*: Spin Speed: Soil Level: Available Options:

Cycle Details: No clothes in washer Clean Washer with affresh

Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh

washer cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.” IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh

cycle. Use this cycle with an empty wash tub. See “Washer Care” in “Washer Maintenance.” Wet load of clothes Drain & Spin N/A Extra Fast Fast Medium Slow Off N/A FanFresh

Delay Wash Use Drain & Spin to remove excess water from the load. Spin speed can be set to a slower setting. Swimwear, items that need rinsing Drain & Spin with Extra Rinse Extra Hot Hot Warm Cool Cold Extra Fast Fast Medium Slow Off Extra Heavy Heavy Normal Light FanFresh

Delay Wash Select Drain & Spin; then select Extra Rinse to add water. The cycle includes an extra-fast-speed spin. For some fabrics, you may wish to set the spin speed to a slower setting. 2–4 lightly soiled synthetic garments, athletic uniforms, or workout wear Wash & Dry Extra Hot Hot Warm Cool Cold Extra Fast Extra Heavy Heavy Normal Light Steam Clean* FanFresh

Extra Rinse PreSoak Delay Wash This short wash cycle has an extra-fast-speed spin followed by intermittent tumbling and fan activation to circulate air through the clothes. Small loads of 2–4 lightly soiled garments Quick Wash Extra Hot Hot Warm Cool Cold Extra Fast Fast Medium Slow Off Extra Heavy Heavy Normal Light Steam Clean** FanFresh

Extra Rinse PreSoak Delay Wash For small loads (2–4 items) needed quickly. This cycle combines fast-speed tumbling, a shortened wash time, and an extra-fast-speed spin for reduced drying times. Sheer fabrics, lingerie, sweaters, and lightly-soiled shirts, blouses, trousers, pants, and skirts Delicates Extra Hot Hot Warm Cool Cold Extra Fast Fast Medium Slow Off Extra Heavy Heavy Normal Light Steam Clean** FanFresh

Extra Rinse PreSoak Delay Wash This cycle combines slow-speed tumbling and slow-speed spin for gentle fabric care and reduced wrinkling. Bright or darkly colored cottons, linens, casual and mixed loads Cold Wash Cold Extra Fast Fast Medium Off Extra Heavy Heavy Normal Light FanFresh

Extra Rinse Delay Wash This cycle uses a concentrated detergent solution along with cold water throughout the cycle to gently lift out stains and care for fabrics.10 Using Your Washer Sort items by recommended cycle, water temperature, and colorfastness. Separate heavily soiled items from lightly soiled. Separate delicate items from sturdy fabrics. Treat stains promptly and check for colorfastness by testing stain remover products on an inside seam. IMPORTANT: n Empty pockets. Loose change, buttons, or any small object can plug pumps and may require a service call. n Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments. n Mend rips and tears to avoid further damage to items during washing. n Turn knits inside out to prevent pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics. n Do not dry garments if stains remain after washing, because heat can set stains into fabric. n Always read and follow fabric care labels and laundry product instructions. Improper usage may cause damage to your garments.

1. Sort and prepare your laundry

Place a load of sorted clothes loosely in the washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Close the washer door by pushing it firmly until the latch clicks. n Depending on load type and cycle, the washer can be fully loaded, but not tightly packed. Washer door should close easily. See “Cycle Guide” for loading suggestions. n Mix large and small items and avoid washing single items. Load evenly. n Wash small items in mesh garment bags. For multiple items, use more than one bag and fill bags equally.

3. Load laundry into washer

First wash cycle without laundry Before washing clothes for the first time, fill the HE liquid dispenser cartridge and install in the dispenser drawer. Choose the QUICK WASH cycle and run it without clothes. Use only HE detergent. This initial cycle serves to ensure the interior is clean and the dispenser drawer is ready for use before washing clothes.

2. Add laundry products (if desired)

Single-dose laundry packet, Oxi-type boosters, color-safe bleach, or fabric softener crystals can be added to the drum prior to adding laundry. NOTE: Do not add clothes to washer drum prior to adding laundry products. Always follow manufacturer’s instructions.11 Select detergent dispenser, based on type of HE detergent used (either liquid or powdered). See “Using the Load & Go

Drawer” instructions on how to use the dispenser.

cartridge Add liquid chlorine bleach to the bleach compartment. Do not overfill, dilute, or use more than

cup (165 mL). Do not use color-safe bleach or Oxi in the same cycle with liquid chlorine bleach. Always measure liquid chlorine bleach. Use a measuring cup with a pour spout; do not guess. Do not fill beyond the “MAX” level. Overfilling could cause garment damage.

6. Add liquid chlorine bleach

to dispenser (if desired) Pour a measured amount of liquid fabric softener into liquid fabric softener compartment. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Fabric softener is always dispensed in the last rinse, even if Extra Rinse is selected. IMPORTANT: Do not overfill, dilute, or use more than ¼ cup (60 mL) of fabric softener. Do not fill past the MAX line. Overfilling dispenser will cause fabric softener to immediately dispense into washer.

Do not spill or drip any fabric softener onto the clothes.

Do not use liquid fabric softener dispenser balls in this washer. They will not dispense correctly.

5. Add liquid fabric softener to

dispenser (if desired)

7. Touch POWER to turn on washer

Slowly close the Load & Go

drawer. Make sure the drawer is closed completely, then touch POWER to turn on the washer or go to Step 8.

USING LAUNDRY PRODUCT DISPENSERS

NOTE: Do not add single-dose laundry packets, Oxi-type boosters, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly.12

Turn cycle knob to select your wash cycle. See “Cycle Guide” for details on cycle features. The display will show the default settings for the selected cycle. To adjust a setting, touch its name – Wash Temp, Spin, Soil, or PreSoak. Adjusting settings will change the Estimated Time Remaining. Tightly packing the load, unbalanced loads, or excessive suds may also cause the washer to increase the cycle time. You can also adjust the detergent concentration and water hardness settings, if needed. Default settings are 2x detergent concentration and normal water hardness. If the detergent concentration is not listed on the package, see “About Detergent Concentration” to calculate the concentration. To Adjust Dispenser Settings:

1. Touch DETERGENT CONCENTRATION until the desired

concentration appears on the time display.

2. Touch WATER HARDNESS until the desired water hardness

appears on the time display.

To add an option to the cycle, touch its name – Steam Clean, EcoBoost

, Extra Rinse, Cycle Signal, or Control Lock. To remove an option from the selected cycle, touch the option again.

11. Setting a delayed wash

If you do not want to begin a cycle immediately, you may choose the Delay Wash option. This will delay the start of the wash cycle by up to 12 hours. To set a delayed Start:

2. Touch START to start the delay countdown. The countdown

• Not all options and settings are available with all cycles. See “Cycle Guide” for available options and settings. Using Your Washer13

12. Touch and hold START to begin

wash cycle Touch and hold START to start the wash cycle. To pause a cycle in progress, touch START once, then touch and hold again to continue the cycle. To cancel a cycle, touch POWER. Once you touch and hold START, you will hear the door lock, unlock, and lock again. The washer door will remain locked during the wash cycle. Unlocking the door to add garments: If you need to open the door to add 1 or 2 missed garments, you may do so while the “Add Garment” light is lit. Touch START once; the door will unlock once the washer movement has stopped. This may take several minutes. Then close door and touch and hold START again to restart the cycle.

13. Remove garments promptly

after cycle is finished Promptly remove garments after cycle has completed to avoid odor and rusting of metal objects on garments. When unloading garments, pull back the door seal and check for small items between the tub and the washer drum. If you will be unable to remove the load promptly, use the FanFresh

option is selected, the washer will automatically activate the fan and tumble the load periodically for up to 12 hours. To turn off the FanFresh

option, touch POWER. To set the washer so that the FanFresh

option does not come on for future cycles, touch FanFresh. NOTE:

The door will remain locked while the FanFresh

option is active. To cancel the option and unlock the door, touch POWER.

A small amount of water may remain in the dispensers after the wash cycle is complete. This is normal.

This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.14 Washer Maintenance WASHER CARE Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efficiency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm or hot water washes sometimes (not exclusively

cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer door slightly ajar between

uses to help dry out the washer and avoid the buildup of odor-causing residue.

4. Periodically clean residue from the underside of the glass

window. Cleaning Your Front Loading Washer Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer. Cleaning the Door Seal

2. Inspect the gray colored seal between the door opening

and the drum for stained areas or soil buildup. Pull back the seal to inspect all areas under the seal and to check for foreign objects.

3. If stained areas or soil buildup are found, wipe down

these areas of the seal using either of the following two procedures: a. affresh

i. When the cycle is complete, gently pull back the

rubber door seal and clean the entire surface with the rough side of the Grit Grabber™ cloth. b. Dilute Liquid Chlorine Bleach Procedure:

i. Mix a dilute bleach solution, using ¾ cup (177 mL)

of liquid chlorine bleach and 1 gallon (3.8 L) of warm tap water.

ii. Wipe the seal area with the dilute solution, using

iii. Let stand 5 minutes.

iv. Wipe down area thoroughly with a dry cloth and let

washer interior air dry with door open. IMPORTANT: n Wear rubber gloves when cleaning with bleach. n Refer to the bleach manufacturer’s instructions for proper use. WASHER CARE (cont.) Cleaning the Inside of the Washer This washer has a special cycle that uses higher water volumes in combination with affresh

Washer Cleaner or liquid chlorine bleach to thoroughly clean the inside of the washer. Steam washer models also utilize steam to enhance cleaning in this special cycle. NOTE: Read these instructions completely before beginning the cleaning process. Begin procedure

1. Clean Washer with affresh

Cycle Procedure (Recommended for Best Performance): a. Open the washer door and remove any clothing or items. b. Add an affresh

Washer Cleaner tablet to the washer drum. c. Do not add the affresh

Washer Cleaner tablet to the dispenser drawer. d. Do not add any detergent or other chemical to the washer when following this procedure. e. Close the washer door. f. Select the Clean Washer with affresh

cycle. g. On some models: Select the FanFresh

option to help dry the washer interior after the cycle is complete. NOTE: The washer remembers your last option selection and will use it for future wash cycles until you deselect that option. While the fan is on, the washer door will lock. To unlock the door, touch POWER. h. Touch and hold START to begin the cycle. The Clean Washer with affresh

Cycle Operation is described below.

2. Chlorine Bleach Procedure:

a. Open the washer door and remove any clothing or items. b. Open the dispenser drawer and add liquid chlorine bleach to the MAX level in both the bleach compartment and the fabric softener compartment. Either traditional or HE chlorine bleach can be used. NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time. c. Close the washer door and the dispenser drawer. d. Do not add any detergent or other chemicals to the washer when following this procedure. e. Close the washer door. f. Select the Clean Washer with affresh

cycle. g. On some models: Select the FanFresh

option to help dry the washer interior after the cycle is complete. NOTE: The washer remembers your last option selection and will use it for future wash cycles until you deselect that option. While the fan is on, the washer door will lock. To unlock the door, touch POWER. h. Touch and hold START to begin the cycle. The Clean Washer with affresh

Cycle Operation is described below. NOTE: For best results, do not interrupt cycle. Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE (cont.) Description of Clean Washer with affresh

1. The Clean Washer with affresh

cycle will determine whether clothing or other items are in the washer.

2. If no items are detected in the washer, it will proceed

with the cycle. a. If any items are detected in the washer, “rL” (remove load) will be displayed. The door will unlock. Open washer and remove any garments from the washer drum. b. Touch POWER to clear the “rL” code. c. Touch and hold START to restart the cycle.

3. Steam models only: During the first 20 minutes of the

cycle, it will activate the steamer but the drum will not spin or fill with water. You may see condensation on the door glass during this initial phase. If you are using an affresh

Washer Cleaner tablet, it will not dissolve completely during the steam phase. This is normal. After the cycle is complete, leave the door open slightly to allow for better ventilation and drying of the washer interior. Cleaning the Dispensers After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, remove the drawer and wipe the surfaces with a damp cloth and towel dry either before or after you run the Clean Washer with affresh

cycle. Use an all-purpose surface cleaner, if needed. IMPORTANT: Dispenser is not dishwasher safe. Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe up any spills. Occasionally wipe the outside of your washer to help keep it looking new. Use mild soap and water. IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

3. Lift off cover panel by

pulling straight up. To replace:

1. Slide cover panel back onto

2. Align edges of dispenser

with guides in washer, then slide dispenser back into slot.

1. Pull dispenser drawer out until it stops.

2. Press down on the release tab and pull straight out to

NOTE: Not all models have the Clean Washer with affresh

cycle reminder light. The Clean Washer with affresh

LED will flash at the end of a wash cycle when the washer has run 30 wash cycles. This is a reminder to run the Clean Washer with affresh

cycle. If the Clean Washer with affresh

cycle is not turned on, the LED will stop flashing at the end of a wash cycle after running 3 more regular wash cycles. After 30 more wash cycles are completed, the Clean Washer with affresh

LED will again flash at the end of a wash cycle as a reminder.16 Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer to avoid flooding due

to water pressure surges.

3. Clean the dispensers. See “Cleaning the Dispensers.”

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer. To winterize washer:

1. Shut off both water faucets, disconnect and drain water

2. Put 1 qt. (1 L) of R.V.-type antifreeze in washer drum and

run washer on NORMAL cycle for about 2 minutes to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

1. Shut off both water faucets. Disconnect and drain water

2. If washer will be moved during freezing weather, follow

WINTER STORAGE CARE directions before moving.

3. Disconnect drain hose from drain system and from back

5. Place inlet hoses and drain hose inside washer drum.

6. Bundle power cord with a rubber band or cable tie to

keep it from hanging onto the ground. IMPORTANT: Call for service to install new transport bolts. Do not reuse transport bolts. Washer must be transported in the upright position. To avoid structural damage to your washer, it must be properly set up for relocation by a certified technician.

CARTRIDGE It is recommended that you rinse out the Load & Go

cartridge when changing detergent types or concentrations, or when the washer will not be used for an extended period.

1. Pull dispenser out until it stops.

3. Lift cover on cartridge and flush interior thoroughly with

4. Allow to air dry or wipe with a clean, soft towel.

IMPORTANT: Cartridge is not dishwasher safe. Washer Maintenance17

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

Refer to Installation Instructions to locate, level, and connect washer.

Before using again, run washer through the following recommended procedure: To use washer again:

Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

Plug in washer or reconnect power.

Run washer through HEAVY DUTY cycle to clean washer and remove antifreeze, if used. Use only HE detergent. Use half the manufacturer’s recommended amount for a medium-size load. About Detergent Concentration Today’s liquid HE detergents are concentrated. Most brands of concentrated HE detergent will show the level of concentration on the bottle. If so, simply set the concentration level in the Load & Go

menu to match the level shown on the bottle. However, if the detergent bottle does not give the concentration, it can be easily calculated. Just divide the package size in fluid ounces by the number of loads. Then refer to the chart below to find the concentration. If you do not get your desired cleaning results, try using a lower concentration number. If you have excess suds, try using a higher concentration number. Concentration Number of ounces ÷ number of loads 2X 1.5–2.49 3X 0.9–1.49 4X 0.7–0.89 5X 0.5–0.69 6X 0.3–0.4918 If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle. Sud (Excess suds) appears in display Excessive suds in washer. Washer is running a suds reduction routine. Allow the washer to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer’s instructions. Touch WATER HARDNESS to change water hardness to “soft.” “dEt” (Detergent) appears in display The dispenser cartridge is not detected. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely. For single-load doses of detergent, ignore this message. Lo followed by FL or F08 followed by E01 (water supply error) appears in display Check for proper water supply. Unit will drain for 8 minutes while door remains locked. When complete, touch POWER once to clear the code. Then touch POWER again to restart washer. If code appears again, call for service. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. If used, auto shut off connectors and hoses must be properly installed and in working order. F09 followed by E01 (drain pump system error) appears in display Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4

⁄2" (114 mm). Check drain hose for proper installation. Make sure the drain hose is not kinked, pinched, or blocked. Remove any clogs from drain hose. Use drain hose form and securely attach to drainpipe or tub. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Not using HE detergent or using too much HE detergent. Use only HE detergent. Always measure detergent and follow manufacturer’s directions based on load size and soil level. F05 followed by E02 (door will not lock) appears in display Washer door not locking. Touch POWER to cancel the cycle. Make sure the door is closed completely and latching. Check for items in the washer drum that may be keeping the door from closing completely. “rL” (remove load) appears in display Load detected in drum during Clean Washer with affresh

cycle. Remove items from washer drum and restart Clean Washer with affresh

cycle. The three detergent level status lights are lit Detergent dispenser is not securely in place. Pull out the dispenser and slide it back in place. Detergent Level sensor error. Touch POWER to reset system. If this fails, unplug washer or disconnect power for one minute, then plug in washer or reconnect power. Washer making error beeps Door has not been opened and closed for at least 3 cycles. This code may appear when the washer is first turned on. Open and close the door to clear the display. Washer beeps when START is touched Door not closed. Close the door completely. F## E## code other than as described above appears in display System error code. Touch POWER once to clear the code. Then touch POWER again to restart washer. If code appears again, call for service. Int (interrupted) appears in display The cycle was paused or cancelled. The washer can take 20 to 30 minutes to stop spinning and drain and will display this error code during that time. Touch POWER once to clear the code. Then touch POWER again to restart washer. Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.19 Troubleshooting If you experience Possible Causes Solution Error Code Appears in Display (cont.) Clean Washer LED flashing at end of wash cycle The washer has run 30 wash cycles and is indicating a reminder to run the Clean Washer with affresh

cycle. Run the Clean Washer with affresh

cycle. If the Clean Washer with affresh

cycle is not turned on, the LED will stop flashing at the end of a wash cycle after running 3 more regular wash cycles. After 30 more wash cycles are completed, the Clean Washer with affresh

LED will again flash at the end of a wash cycle as a reminder. Vibration or Off-Balance Vibration, rocking, or “walking” Feet may not be in contact with the floor and locked. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet. Washer may not be level. Check floor for flexing or sagging. If flooring is uneven, a ¾" (19 mm) piece of plywood under your washer will reduce sound. See “Level the Washer” in Installation Instructions. Load could be unbalanced or too large. Avoid tightly packing the load. Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Item or load not suitable for selected cycle. See “Cycle Guide” and “Using Your Washer.” The shipping bolts are still in the back of the washer. See “Remove transport bolts from washer” in the Installation Instructions. Noises Clicking or metallic noises Door locking or unlocking. The door will lock unlock and lock again. You will hear 3 clicks after touching and holding START. This is normal. Objects caught in washer drain system. Empty pockets before washing. Loose items such as coins could fall between washer drum and tub or may block pump. It may be necessary to call for service to remove items. It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel drum. Gurgling or humming Washer may be draining water. The pump may make a humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles. This is normal at certain stages of the cycle. Rolling or sloshing and occasional clicking (on slow-speed spin) Steel balls in the balancing system are balancing the load. This is normal at certain stages of the cycle. Water Leaks Check the following for proper installation Fill hoses not attached tightly. Tighten fill-hose connection. Fill hose washers. Properly seat all four fill-hose flat washers. Drain hose connection. Check that the drain hose is properly secured to drainpipe or laundry tub. Check household plumbing for leaks or clogged sink or drain. Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Water or suds leaking from door or rear of cabinet Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can cause leaking from the door or rear of cabinet. Always measure detergent and follow manufacturer’s directions based on your load requirements. Residue on door glass. Periodically clean the underside of the glass window to avoid potential leaks. Door opened during “Add Garment.” Water can drip off the inside of the door when the door is opened after the start of a cycle. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.20 Troubleshooting If you experience Possible Causes Solution Washer not performing as expected Load not completely covered in water Water level not visible on door or does not cover clothes. This is normal for an HE front load washer. The washer senses load sizes and adds the correct amount of water for optimal cleaning. Washer won’t run or fill, washer stops working Check for proper water supply. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. Washer won’t run or fill, washer stops working (cont.) Check proper electrical supply. Plug power cord into a grounded 3-prong outlet. Do not use an extension cord. Ensure there is power to outlet. Check electrical source or call an electrician to check if voltage is low. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Normal washer operation. Door must be completely closed and latched for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak. Washer may be stopped to reduce suds. Cold Wash uses less water in the beginning of the cycle to provide a high concentration of detergent for optimal cleaning action. Following this concentrated tumbling, more water is used to complete the wash. During the first 20 minutes of the Clean Washer with affresh

cycle, it will activate the steamer but the drum will not spin or fill with water. You may see condensation on the door glass during this initial phase. If you are using an affresh

Washer Cleaner tablet, it will not dissolve completely during the steam phase. This is normal. The washer door is not firmly shut. The door must be closed during operation.21 Troubleshooting If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer won’t run or fill, washer stops working (cont.) Washer not loaded as recommended. Remove several items, rearrange load evenly in washer drum. Close door and touch and hold START. Do not add more than 1 or 2 additional items after cycle has started to avoid tightly packing or unbalancing. Do not add more water to the washer. Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent, following manufacturer’s directions based on your load requirements. To remove suds, cancel cycle. Select DRAIN & SPIN with Extra Rinse. Touch START. Do not add more detergent. Door not opened between cycles. After any wash cycle is completed, the door must be opened and then closed before a new cycle can begin. Washer not draining/ spinning, loads are still wet Drain hose extends into standpipe farther than 4.5" (114 mm). Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. The drain hose is clogged, or the end of the drain hose more than 96" (2.4 m) above the floor. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See “Installation Requirements” in Installation Instructions. The drain hose fits too tightly in the standpipe, or is it taped to the standpipe. The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose” in Installation Instructions. Using cycles with a slower spin speed. Cycles with slower spin speeds remove less water than cycles with fast spin speeds. Use the recommended cycle/speed spin for your garment. Washer not loaded as recommended. A tightly packed or unbalanced load may not allow the washer to spin correctly, leaving the load wetter than normal. See “Cycle Guide” for load size recommendation for each cycle. The load may be out of balance. Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Not using HE detergent or using too much HE detergent. Use only HE detergent. Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Always measure and follow manufacturer’s directions for your load. To remove extra suds, select DRAIN & SPIN with Extra Rinse. Do not add detergent. Small items may have been caught in the pump or stuck between the washer drum and the outer tub. Check the drum for any items sticking through the drum holes. Empty pockets and use garment bags when washing small items. There are too many clothes in the Wash & Dry cycle. Only use the Wash & Dry cycle for 2–4 lightly soiled synthetic garments, athletic uniforms, or workout wear. Door locked at end of wash cycle Water remaining in washer after cycle. Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain. FanFresh

option is on. While this option is on, the fan blows and the load is tumbled periodically for up to 12 hours. The door remains locked during this time. To unlock the door, cancel the FanFresh

option by touching POWER. Door will not unlock Door locks when cycle has started. If the “Add Garment” light is lit, touch START once. The door will unlock. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.22 Troubleshooting If you experience Possible Causes Solution Washer not performing as expected (cont.) Incorrect or wrong wash or rinse temperatures Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Washing many loads. Your hot water tank may not have enough hot water to keep up with the number of hot or warm washes. This is normal. Desired setting or option does not light For best performance, not all settings are available with each cycle, and some options cannot be used together. See the “Cycle Guide” for the available settings and options for each cycle. Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Not using HE detergent or using too much HE detergent. The suds from non-HE detergent can cause the washer to operate incorrectly. Use only HE detergent. Always measure detergent and follow manufacturer’s directions based on load size and soil level. Washer not loaded as recommended. Avoid tightly packing the washer. The washer will not rinse well if tightly packed. Load with dry items only. See the “Cycle Guide” for load size recommendations for each cycle. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer has started. The load may be out of balance. When load unbalance occurs, a washing process will start to redistribute the load. This may lengthen the cycle time. Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Load is wrinkled, twisted, or tangled Washer not loaded as recommended. Add load loosely. Items need to move freely reduce wrinkling and tangling. See the “Cycle Guide” for load size recommendations for each cycle. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Wash action too long for load. Select a lower soil level. Note that items will not be cleaned as deeply as when using a higher soil level. Spin speed too fast for load. Select a slower spin speed. Note that items will be wetter than when using a faster speed spin. The washer is not unloaded promptly. Unload the washer as soon as it stops or use FanFresh

you will not be able to unload the washer at the end of the cycle. Not choosing the right cycle for the load being washed. Use the Delicates cycle or another cycle with a slow spin speed to reduce wrinkling. The wash water was not warm enough to relax wrinkles. If safe for load, use warm or hot wash water. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.23 Troubleshooting If you experience Possible Causes Solution Washer not performing as expected (cont.) Not cleaning or removing stains Washer not loaded as recommended. Add load loosely. Items need to move freely for best cleaning. See the “Cycle Guide” for load size recommendations for each cycle. Add only 1 or 2 garments after washer has started. Not using HE detergent or using too much HE detergent. Use only HE detergent. Always measure detergent and follow manufacturer’s directions based on load size and soil level. Hard water or high level of iron (rust) in water. You may need to install a water softener and/or iron filter. Fabric softener dispensing ball used. Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment. Powdered detergent used for slow- speed cycle. Consider using liquid detergent. Not using correct cycle for fabric type. Use a higher soil level setting and warmer wash temperature to improve cleaning. If using Quick Wash cycle, wash only a few items. Use Whites and Heavy Duty cycles for tough cleaning. Add an extra rinse for heavily soiled loads. Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Avoid overfilling. Do not add products other than those specified directly to load. Dispense cartridge is empty. Fill dispense cartridge to the “MAX” line with HE liquid detergent. Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Not enough detergent used, or hard water. Use more detergent for washing heavy soils in cold or hard water. Touch WATER HARDNESS to change water hardness to “hard.” Odors Monthly maintenance not done as recommended. Run the Clean Washer with affresh

cycle monthly or every 30 wash cycles. See “Washer Care” in “Washer Maintenance.” Unload washer as soon as cycle is complete. Use the FanFresh

option if load cannot be removed immediately after the wash is complete. Not using HE detergent or using too much HE detergent. Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer’s directions. See “Washer Care” section. Door not left open after use. This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses. Fabric Damage Sharp items were in pockets during wash cycle. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before washing. Mend rips and broken threads in seams before washing. Fabric damage can occur if washer is tightly packed. Avoid tightly packing the washer. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer has started. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.24 Troubleshooting If you experience Possible Causes Solution Washer not performing as expected (cont.) Fabric Damage (cont.) Liquid chlorine bleach may have been added incorrectly. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Gray whites, dingy colors Load not sorted properly. The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. Wash temperatures too low. Use hot or warm temperatures if safe for the load. Make sure your hot water system is adequate to provide a hot water wash. Not enough detergent used, or hard water. Use more detergent for washing heavy soils in cold or hard water. Touch WATER HARDNESS to change water hardness to “hard.” Incorrect dispenser operation Clogged dispensers or laundry products dispensing too soon. Do not overfill dispenser. Overfilling causes immediate dispensing. Load dispensers before starting a cycle. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load. Liquid chlorine bleach not used in bleach compartment. Use only liquid chlorine bleach in the bleach compartment. Water in dispenser after cycle has finished. It is normal for small amounts of water to remain in dispenser at the end of the cycle. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Be sure laundry packet is added to washer drum before adding clothes. Do not add packet to dispenser. Follow the manufacturer’s instructions to avoid damage to your garments. Cycle time changes or cycle time too long Normal washer operation. The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The options you select will also affect the cycle times. Excessive suds in washer. When excessive suds are detected, a special suds routine automatically starts to remove extra suds and ensure proper rinsing of your garments. This routine will add time to the original cycle. Load may be out of balance. When load unbalance occurs, a washing process will start to redistribute the load. This extends the cycle time. Avoid wash- ing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Not using correct cycle for load type. The Quick Wash cycle is designed for smaller load sizes (2–4 items) of lightly soiled garments. If larger loads are washed in this cycle, cycle time will be increased. When using the Quick Wash or Delicates cycles, you should wash small loads. This ensures a gentle wash for your garments without increasing cycle times. The controls are not responding Control Lock is on. Touch and hold CONTROL LOCK for 3 seconds to turn off Con- trol Lock. For each second CONTROL LOCK is held down, the display will count down one second: you will see “3,” then “2,” then “1.” First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.25 WHIRLPOOL

Name, address, and telephone number

Model number and serial number

A clear, detailed description of the problem

Proof of purchase including dealer or retailer name and address

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty gives you specic legal rights, and you also may have other rights that vary from state to state or province to province. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specic legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty. 11/14 IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair.

Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://www.whirlpool.com/product_help.

2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers.

In the U.S. and Canada, direct all requests for warranty service to: Whirlpool Customer eXperience Center In the U.S.A. call 1-800-253-1301. In Canada call 1-800-807-6777. If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies. https://www.whirlpool.com/product_help

ONE YEAR LIMITED WARRANTY

1. Commercial, non-residential, multiple-family use, or use inconsistent with published user,

operator, or installation instructions.

2. In-home instruction on how to use your product.

3. Service to correct improper product maintenance or installation, installation not in

accordance with electrical or plumbing codes, or correction of household electrical or plumbing (i.e. house wiring, fuses, or water inlet hoses).

4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions,

Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.

6. Conversion of your product from natural gas or L.P. gas or reversal of appliance doors.

7. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not

approved by Whirlpool.

8. Repairs to parts or systems to correct product damage or defects caused by

unauthorized service, alteration, or modification of the appliance.

9. Cosmetic damage including scratches, dents, chips, and other damage to appliance

finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.

10. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive

environments, including but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.

11. Pick-up or delivery. This product is intended for in-home repair.

12. Travel or transportation expenses for service in remote locations where an authorized

Whirlpool servicer is not available.

13. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim,

decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or replacement of the product.

14. Service or parts for appliances with original model/serial numbers removed, altered, or

not easily determined. The cost of repair or replacement under these excluded circumstances shall be borne by the customer. For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted by the remaining term of the original unit’s warranty period.

SHALL BE PRODUCT REPAIR AS

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DU PROGRAMME CLEAN WASHER

s’allume. Lancer le programme Clean Washer with affresh

Factory Specied Parts. These parts will t right and work right because they are made with the same precision used to build every new WHIRLPOOL

appliance. To locate FSP

© 2015 Whirlpool. All rights reserved. Used under license in Canada.