HF 1011 - Rice cooker Heaven Fresh - Free user manual and instructions
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Download the instructions for your Rice cooker in PDF format for free! Find your manual HF 1011 - Heaven Fresh and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HF 1011 by Heaven Fresh.
USER MANUAL HF 1011 Heaven Fresh
©2012, HFEF-CAN | US | FR | UK | HF 1011-10/12
1 Year Limited Warranty | Un An De Garantie Limitée
Thank you for purchasing the innovative Heaven Fresh HF 1011 Rice Cooker. We wish you many years of healthy cooking with this efficient and effective product.
SAFEFY OPERATION
In order for the device to function properly, please comply with all the safety precautions while using this electrical appliance.
This instruction booklet describes the safety precautions to be observed during operation to prevent injuries to you, other persons and damage to the device. The content not only is suitable for this product but also suitable for electrical appliances in general.
SPECIAL ATTENTION
- AC 120V/60Hz (North America)
AC 220~240V 50~60Hz (Europe and Asia)
Over voltage may cause fire hazard or electric shock. - Do not touch hot surfaces. Use handles or knobs
- Use only on a level, dry and heat-resistant surface.
- To protect against electrical shock, do not immerse cord, plug or the appliance in water or any other liquid.
- Close supervision is necessary when the appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow unit to cool before putting on or taking off parts and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner.
- The use of accessory attachments not recommended and may result in fire, electric shock or injury.
- Do not use outdoors.
- Do not let cord touch hot surfaces or hang over the edge of a counter or table.
- Do not place on or near a hot burner or in a heated oven.
- Do not use the appliance for other than its intended use.
- Extreme caution must be used when moving the appliance containing hot oil or other liquids.
- Do not touch, cover or obstruct the steam valve on the top of the rice cooker as it is extremely hot and may cause scalding.
- Always unplug from the base of the wall outlet. Never pull on the cord.
- The rice cooker should be operated on a separate electrical circuit from other operating appliances. If the electric circuit is overloaded with other appliances, this appliance may not operate properly.
- Always make sure the outside of the inner pot is dry prior to use. If the inner pot is returned to cooker when wet, it may damage or cause the product to malfunction.
- Use extreme caution when opening the lid during or after cooking. Hot steam will escape and may cause scalding.
- The rice should not be left in the rice cooker with the "Keep-Warm" function ON for more than 3 hours.
- To prevent damage or deformation, do not use the inner pot on a stovetop or burner.
- To disconnect, remove the plug from the wall outlet.
- To reduce the risk of electric shock, cook only in the removable container provided.
COMPONENTS

- Rice Cooker Body
- Cook Switch
- Indicator Lights
- Inner Pot
- Water Measurement Lines
- Glass Lid
- Measuring Cup
- Serving Spoon
PRE-OPERATING INSTRUCTIONS
- Read all instructions and important safeguards.
- Remove all packaging materials and make sure items are received in good condition.
- Tear up all plastic bags as they can pose a risk to children.
- Wash the lid and accessories in warm, soapy water. Rinse and dry thoroughly.
- Remove the inner pot from the rice cooker and clean with warm, soapy water. Rinse and dry thoroughly before returning to cooker.
- Wipe the rice cooker body clean with a damp cloth.
CAUTION
- Do not use abrasive cleaners or scouring pads.
- Do not immerse the rice cooker body, cord or plug in water at any time.
OPERATING INSTRUCTIONS
- Use the measuring cup provided to measure the desired amount of rice. One full, level cup of uncooked rice will yield 2 cups of cooked rice. The measuring cup provided adheres to rice industry standards 6 oz. (180 ml) and is not equal to one U.S. cup 8.11 oz. (240 ml)
- Rinse rice in a separate container until the water becomes relatively clear.
- Place rinsed rice in the inner pot.
- Add the appropriate amount of water.
- Making sure that the exterior of the inner pot is clean, dry and free of debris; set the inner pot into the rice cooker. Place the lid securely on top of the rice cooker and plug the power cord into a wall outlet.
- To begin cooking, press the Cook switch. The cooking mode indicator light will illuminate. Once cooking is complete, the rice cooker will automatically switch to "KeepWarm" mode.
NOTE: For softer rice, allow rice to soak for 10-20 minutes prior to cooking.
- Once the rice has finished cooking, remove the lid and use the rice paddle to stir the rice. This will release excess moisture and give the rice a fluffier texture. Then, replace the lid and allow the unit to remain on "Keep-Warm" mode for 5-10 minutes. This will ensure optimal rice texture and moisture level.
- To turn off the rice cooker, unplug the power cord from the electrical outlet.
CAUTION
The rice cooker will remain on "Keep-Warm" until it is unplugged from the power outlet. It is not recommended to leave rice on "Keep-Warm" mode for more than 3 hours.
NOTE: To avoid a loss of steam and prevent longer cooking times, do not open or remove the lid at any point during the cooking process.
Inner Pot Water Measurement Line
The water lines in the inner pot may be used to measure the correct amount of water for rice. Be sure to add the desired amount of rice first. Then fill the inner pot with water to the corresponding line in the inner pot (i.e. 2 cups of uncooked rice would be filled to line 2 in the inner pot). This is a quick and easy method to achieve perfect rice results.
NOTE: The inner pot water lines are intended for white rice only. Due to the extra layers of bran on whole grain brown rice, it requires more water.
CLEANING AND MAINTENANCE
NOTE: Always unplug unit and allow it to cool down completely before cleaning.
- Remove the inner cooking pot. Wash it in warm, soapy water using a sponge or dish cloth.
- Rinse and dry thoroughly.
- Repeat process with the lid, steam tray and other provided accessories.
- Wipe the body of the rice cooker clean with a damp cloth.
NOTE: Inner pot, Serving Spoon and measuring cup and can be washed in the dishwasher!
CAUTION
Do not use harsh abrasive cleaners, scouring pads or products that are not considered safe to use on nonstick coatings. Always make sure the outside of the inner pot is dry prior to use. If the inner cooking pot is returned to the rice cooker when wet, it may damage this product, causing it to malfunction.
COOKING GUIDE
White rice water measurement table:
| Uncooked Rice(Cups) | Water Quantity(with Measuring Cup) | WaterLine Inside Pot | Approx.Cooked Rice Yield(Cups) | Approx.CookingTime |
| 11 | \( \frac{1}{2} \) | Line 1 2 | 19-24Min. | |
| 22 | \( \frac{1}{2} \) | Line 2 4 | 23-28Min. | |
| 33 | \( \frac{1}{2} \) | Line 3 6 | 27-32Min. |
Brown rice water measurement table:
| Uncooked Rice (Cups) | Water Quantity (with Measuring Cup) | Approx. Cooked Rice Yield (Cups) | Approx. Cooking Time |
| 11 | 1/2 | 2 | 28-33 Min. |
| 2 | 21/2 | 4 | 32-37 Min. |
TIPS FOR BEST RESULTS
1 If the rice is dry or hard/chewy when the rice cooker switches to "Keep-Warm" mode, additional water and cooking time will soften the rice. Depending on how dry your rice is, add 12 to 1 cup of water and stir through. Close the lid and press the power switch. When rice cooker switches to "Keep-Warm" mode, open the lid and stir the rice to check the consistency. Repeat as necessary until rice is soft and moist. Rice is too moist/soggy after cooking. If your rice is still too wet or soggy when the rice cooker switches to "Keep-Warm" mode, use the rice spoon to stir the rice. This will redistribute the bottom (moistest) part of the rice as well as release excess moisture. Close the lid and allow it to remain on "Keep-Warm" mode for 10-30 minutes as needed, opening the lid and stirring periodically to release excess moisture.
2 Spraying the inner pot with a light coating of nonstick cooking spray is a great way to make cleanup easier without adding flavor or calories to your meal.
3 When a recipe calls for salt, use kosher salt. It has no impurities or additives and dissolves easily. You will need to use about one a half more kosher salt than you would table salt.
4 If the rice cooker shuts off before the food is totally cooked, add more water and start the cooker again.
5 Stocks and broths can be used in place of water to add flavor and improve texture when cooking rice. Stocks and broths can be found in your local supermarket. Another option is to use bouillon cubes (they come in a wide variety of flavors). One cube and one cup of water usually makes one cup of stock.
SAFETY CONSIDERATIONS
- Rice cookers cook at very high temperatures and will produce large amounts of steam. Use extreme caution when opening the rice cooker during and after the cooking cycle. When removing the lid, keep hands and face away from the rice cooker to avoid the escaping steam.
- If a recipe calls for the sautéing of butter or oil, use extreme caution, as you would when cooking with other high-temperature devices like a stove or oven. The inner pot will be hot, so use a long-handled plastic or wooden spoon for stirring. DO NOT USE the short-handled rice paddle for this type of cooking.
- It is important to remember that the cooking cycle of the rice cooker is controlled by the temperature of the inner pot. When liquid boils off, the temperature will rise, causing the rice cooker to automatically shift into the low temperature "Keep-Warm" mode. This is fine for making rice dishes but if a recipe calls for steaming or making soups, where copious quantities of liquid are used, the rice cooker will not shut off until all liquid is boiled away. Follow the recipe carefully and do not leave the rice cooker unattended as it will continue to cook at high temperatures when making soups, stews, chilies and steaming. Monitor the cooking process. MANUALLY TURN OFF the rice cooker when the time that the recipe stipulates has elapsed.
SPECIFICATIONS
Model: NaturePure HF 1011
Power supply: 120V 60Hz (USA & Canada)
220~240V 50Hz (Europe)
Power: 400W
Capacity: 1.5L
Dimensions (L x W x H): 27.5 x 23 x 22.5 cm (10.8" x 9.0" x 8.8")
Net Weight: 1.5 kg (3.3 lbs.)
Warranty: 1 Year Parts and Labour
DISPOSAL OF THIS DEVICE
At the end of the product life cycle, you should not throw this machine into the normal household garbage but bring the product to a collection point for the recycling of electrical and electronic equipment.

Heaven Fresh products are subject to strict quality control before leaving the manufacturer. This allows our customers to benefit from repairs, replacement of parts and even replacements for free.
What is covered: All parts defective in material and workmanship.
For how long: One year from purchase date.
What we will do: Repair or replace any defective parts.
90-Day Replacement Policy
If, due to manufacturer defect, any part requires repair during the first 90 days after receiving your item, Heaven Fresh will replace it with a new item.
What You Must Do
- Contact Heaven Fresh customer support at:

1-866-625-1857
www.heavenfresh.ca

1-800-642-0367
www.heavenfresh.com

0800 952 9962
www.heavenfresh.co.uk
for Return Authorization Number.
- Pack the product in its original carton, and in the same manner in which you received it, or as identical as possible.
- Include proof of purchase inside box along with the Return Authorization Number.
- Label and ship the unit, freight pre-paid, to the address provided.
Other Conditions
The provisions of this warranty are in lieu of any other written warranty whether express or implied, written or oral, including any warranty of merchantability or fitness for a particular purpose. The manufacturer's maximum liability shall not exceed the actual purchase price paid by you for the product. In no event shall the manufacturer be liable for special, incidental, consequential, or indirect damages. This warranty does not cover a defect that has resulted from improper or unreasonable use or maintenance, faulty assembly, accident, natural catastrophes, improper packing, or unauthorized tampering, alteration, or modification as determined solely by us. This warranty is void if the label bearing the serial number has been removed or defaced.
WARRANTY CERTIFICATE / CERTIFICAT DE GARANTIE
WARRANTY CERTIFICATE FOR RICE COOKER HF 1011 CERTIFICAT DE GARANTIE POUR CUISEUR DE RIZ DE HF 1011
Date of purchase/Date d'achat:
REEMPLACEMENT DANS LES 90 JOURS
COMMENT PROCÉDER POUR FAIRE APPLIQUER LA GARANTIE
www.heavenfresh.co.uk
0800 952 9962
Germany
sales@heavenfresh.de
www.heavenfresh.de
08006647259
France
sales@heavenfresh.fr
www.heavenfresh.fr
0800 900 991
Ireland
sales@heavenfresh.ie
www.heavenfresh.ie
1-800-550-457
Middle East
sales@heavenfresh.ae
www.heavenfresh.ae
+971 (06) 557 3640
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