Scanjet G4000 - To scan HP - Free user manual and instructions

USER MANUAL Scanjet G4000 HP

English1 Get started Follow these steps to set up the scanner: Step 1. Check the box contents Unpack the scanner hardware. Be sure to remove any shipping tape.

Power supply 4 Setup and Support Guide (this book) 5 Scanning software CDs 6 TMA templates (HP Scanjet G4050 only)

HP Scanjet G4000 seriesStep 2. Install the software Caution If you are installing the software onto a Windows computer, do not connect the USB cable to the computer yet. Install the scanning software before connecting the USB cable. If you are installing the software into a Macintosh computer, you can connect the USB cable either before or after installing the software.

1. Insert the HP Photosmart CD that came with the scanner into the computer CD

drive. For Windows installations: Wait for the installation dialog box to display. If the installation dialog box does not display after a few moments, see Scanner installation troubleshooting on page 12. For Macintosh installations: Double-click on the CD icon that appears on the desktop, and then double click on the HP Scanjet Scanner Install icon to start the installation.

2. Click Install software to install the scanning software. Follow the onscreen

instructions to complete the scanning software installation. Step 3. Connect the TMA cable

Connect the TMA cable from the lid to the scanner base. Setup and Support Guide

EnglishStep 4. Connect the power supply The power supply has an attached cable that plugs into the back of the scanner. The power supply also has an AC cable that is connected to the power supply on one end and plugged into a power outlet or surge protector on the other end.

1. Plug the AC cable into the back of the power supply.

2. Plug the other end of the AC cable into a power outlet or a surge protector.

Step 5. Connect the USB cable Caution If you are installing in a Windows environment, be sure you install the HP Photosmart software before connecting the scanner to your computer with the USB cable. See Step 2. Install the software on page 5. If you are installing in a Macintosh environment, you can connect the USB cable either before or after installing the software.

HP Scanjet G4000 seriesUse the USB cable that came with the scanner to connect the scanner to the computer.

1. Connect the square end of the cable to the scanner.

2. Connect the rectangular end of the cable to the computer.

Setup and Support Guide

1. Place a photo or document on the scanner glass as indicated by the reference

mark on the scanner.

) button. If you are scanning using Windows software, the What are you scanning? dialog box appears. Follow the onscreen instructions to complete the scan. If you are scanning using Macintosh software, the HP Scan Pro application opens and a preview of the scan is displayed. When the preview is accepted, the scanned image is sent to the destination that has been selected in the scanner settings. If the What are you scanning? dialog box or the HP Scan Pro window does not appear, see Scanner installation troubleshooting on page 12.

HP Scanjet G4000 series2 How to use the scanner This section presents an overview of the scanner and how to use it. Where to get additional information More information about the scanner and software can be found in the scanner Help file. If you have installed the HP Photosmart software that came with the scanner, double-click the HP Solution Center icon on your desktop, and then click Help and Support. Under the Documentation section, click Product Help. To access an online version of the scanner user guide, click Start, point to Programs or All Programs, point to HP, Scanjet, G4000 series, and then click User Guide. Macintosh users: For information about scanning procedures, open HP Device Manager, and then click on the question mark at the bottom of the dialog box. HP Photosmart Windows software When you install the HP Photosmart Windows software, two icons are added to your desktop. These icons open programs for scanning and editing your scans. For information on how to use HP Solution Center and HP Photosmart software, see the scanner Help file. Double-click the HP Solution Center icon on your desktop, and then click Help and Support. Under the Documentation section, click Product Help. HP Solution Center is the program that gets you started scanning pictures and documents. Use the HP Solution Center for all of the following: ● Perform scanning and copy functions ● Access help and troubleshooting information ● Access the HP Photosmart software to edit your scans ● Modify settings and preferences HP Photosmart software is the program to use for manipulating, printing, archiving, and sharing your images after they have been scanned. You can get to the HP Photosmart software from the desktop icon or through HP Solution Center. To start a scan: Double-click the HP Solution Center icon on the desktop, click the tab for the scanner, and then click the task you want to perform. Note If the HP Solution Center icon is not available on the desktop, click Start, point to Programs or All Programs, point to HP, and then click HP Solution Center. Setup and Support Guide

EnglishHP Photosmart Macintosh software When you install the HP scanning software on a Macintosh, two software programs are available in the Dock: HP Device Manager and HP Photosmart Studio. These programs are used for scanning and editing your scans. HP Device Manager is the program that gets you started scanning pictures and documents. Use the Device Manager for all of the following: ● Perform scanning and copy functions ● Access help and troubleshooting information ● Access the HP Photosmart Studio to edit your scans ● Modify settings and preferences HP Photosmart Studio is the program to use for manipulating, printing, archiving, and sharing your images after they have been scanned. You can open HP Photosmart Studio from the Dock, or from the HP Device Manager Applications menu. Front panel and accessories overview This section presents an overview of the scanner front panel and the transparent materials adapter (TMA). Front-panel buttons Icon Feature name Description Scan button Scans pictures, graphics, documents, or objects. Scan Film button Scans transparent positives (such as 35 mm slides) and negatives. Scanning film requires that you use the transparent materials adapter (TMA) located on the underside of the scanner lid. Copy button Scans the item and sends it to the printer to make a copy. Scan to PDF button Scans one or more pages and saves them as a PDF file for sharing or storing. Note For more information on the default actions of these buttons in a Macintosh environment, open HP Device Manager, and then click on the question mark at the bottom of the dialog box. Transparent materials adapter (TMA) You can use the transparent materials adapter (TMA) to scan 35 mm slides or negatives. With the HP Scanjet G4050 TMA you can also scan medium- and large- format film. For more information about the TMA, see the scanner user guide. For

HP Scanjet G4000 seriesinformation about how to find the user guide, see Where to get additional information on page 9. Setup and Support Guide

English3 Scanner installation troubleshooting This section contains solutions for installation and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be recognized or the software not to launch correctly. Try uninstalling and then reinstalling the HP Scanning software. To reinstall the HP Scanning software, you must have the HP Photosmart software CD. Windows environment:

1. Click Start, click Settings, and then click Control Panel (in Windows XP, click

Start, and then click Control Panel).

2. Click Add/Remove Programs (in Windows XP, this is called Add or Remove

Programs) and then select HP Scanjet G4000 series.

4. Click Add/Remove Programs (in Windows XP, this is called Add or Remove

6. Unplug the scanner USB cable from the computer.

7. Reinstall the software, using the HP Photosmart software CD that came with your

scanner. When you insert the CD, an installation interface launches automatically. Choose the HP Photosmart software to install.

8. Reconnect the scanner USB cable after the software is installed. For more

information see Step 5. Connect the USB cable on page 6. Macintosh environment:

1. Go to Applications/Hewlett-Packard and open HP Uninstaller.

Note You must have administrative privileges in order to uninstall the software.

2. When prompted, type your username and password. The HP Uninstaller window

opens and displays the products that are available to be uninstalled.

3. Select the G4000 series product and click Next.

4. Follow the onscreen instructions to complete the uninstall process.

5. Reinstall the software, using the HP software CD that came with your scanner.

After inserting the CD, click on the CD icon that appears on your desktop to begin the installation.

HP Scanjet G4000 seriesCheck the cables Cable type Action Power cable The power cable is connected between the scanner and a power outlet. ● Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. ● If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on. ● Turn off the scanner power switch and turn off the computer. After 60 seconds, turn the scanner back on and then turn on the computer, in that order. USB cable The USB cable is connected between the scanner and the computer. ● Use the cable that was included with the scanner. Another USB cable might not be compatible with the scanner. ● Ensure that the USB cable is securely connected between the scanner and the computer. ● If the USB cable is connected to a USB port on the front of the computer, move it to a USB port on the back of the computer. For additional USB troubleshooting information, see www.hp.com/support, select your country/region, and then use the search tool to find USB troubleshooting topics. TMA cable The TMA cable is connected between the TMA in the scanner lid and the scanner base. Ensure the cable is securely connected in the back of the scanner. Setup and Support Guide

English4 Regulatory information and product specifications This section contains regulatory information and product specifications for the HP Scanjet G4000 series Photo Scanner and accessories. Scanner specifications Name Description Scanner type Flatbed with transparent materials adapter (TMA) Size G4010: 303 mm x 5088 mm x 98 mm (11.93 x 20.00 x 3.86 inches) G4050: 303 mm x 5088 mm x 108 mm (11.93 x 20.00 x 4.25 inches) Weight G4010: 4.4 kg (9.6 lbs) G4050: 5.3 kg (11.6 lbs) Scanning element Charged-coupled device Interface USB 2.0 Hi-Speed Hardware resolution 4800 x 9600 dpi hardware resolution Selectable resolution 12 dpi to 999,999 enhanced dpi at 100 percent scaling AC line voltage 100-120 V 60 Hz – North America 200-240 V 50 Hz – Continental Europe, United Kingdom, Australia 100-240 V 50 Hz/60 Hz – Rest of the world Regulatory information Regulatory model identification number: For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is FCLSD-0605. This regulatory number should not be confused with the product name (HP Scanjet G4010 or G4050) or product numbers (L1956A and L1957A). Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR (MOU v. 1.0), which is a voluntary program established to encourage the development of energy-efficient office products.

HP Scanjet G4000 seriesName Description ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov Transparent materials adapter (TMA) specifications Name Description Media types G4010: Up to five 35 mm slides or six 35 mm negative frames G4050: Up to sixteen 35 mm slides, thirty 35 mm negative frames, up to two medium format film frames (120 roll film), or one large format film frame (220 roll film). Power requirements 12 Volts/400 mA max Power consumption and regulatory information For power consumption data, information on power supplies, and regulatory information, see the regulatory_supplement.htm file on the HP Photosmart software CD. Environmental specifications Name Description Temperature Operating the scanner and TMA: 10° to 35°C (50° to 95°F) Storage: -40° to 60°C (-40° to 140°F) Relative humidity Operating the scanner and TMA: 15% to 80% noncondensing 10° to 35°C (50° to 95°F) Storage: up to 90% noncondensing at 0° to 60°C (32° to 140°F) Recycle and restricted material information Recycling HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronics recycling centers throughout the world. HP conserves resources by reselling some of its most popular Setup and Support Guide

Englishproducts. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Product restricted material This HP product contains the following material that might require special handling at end-of-life: Mercury in the scanner fluorescent lamp and transparent materials adapter (< 5 mg). For recycling information, contact www.hp.com/go/recycle, your local authorities, or the Electronic Industries Alliance at www.eiae.org. Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.

HP Scanjet G4000 series5 Product support This section describes the options for product support. Accessibility The following accessibility options are available on this scanner: Windows environment: ● To prevent buttons from being accidentally pushed, you can use the Button Disable Utility to disable the buttons. You can use the same utility to re-enable the buttons. For more information about the Button Disable Utility, see the scanner User Guide. ● The scanner User Guide is also available in a Help format that is readable by most screen readers. To find this file, double-click the HP Solution Center icon on your desktop, and then click Help and Support. Under the Documentation section, click Product Help. Macintosh environment: ● To prevent buttons from being accidentally pushed, use the Button Disable Utility to disable the buttons. You can use the same utility to re-enable the buttons. For more information about the Button Disable Utility, see the HP Scanjet Scanner Help. ● The HP Scanjet Scanner Help is available in a format that is readable by most screen readers. To find this file, open HP Device Manager, and then click on the question mark at the bottom of the dialog box. Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/accessibility/prodserv/ (English only). HP Scanjet Web site Visit www.hp.com and select your country/language at the top of the page. On the country page, select scanners from the list of products. Use this site for a variety of information: ● Find solutions to technical issues. ● Learn tips for scanning more effectively and creatively. ● Update your HP drivers and software. ● Register your product. ● Subscribe to newsletters, driver and software updates, and support alerts. ● Purchase HP supplies and accessories. Setup and Support Guide

EnglishGetting assistance In order to get the best from your HP product, please consult the following standard HP support offerings:

1. Please consult the product documentation that came with the product.

– Review the troubleshooting section or electronic Help of this manual/CD. – Review the electronic Help section within the software.

2. Visit the HP online support at www.hp.com/support or contact your point of

purchase. HP online support is available to all HP customers. It is the fastest source for up- to-date product information and expert assistance, including the following features: – Fast E-mail access to qualified online support specialists – Software and driver updates for your product – Valuable product and troubleshooting information for technical issues – Proactive product updates, support alerts, and HP newsletters (available when you register your product)

3. HP support by phone

– Support options and fees vary by product, country and language. – Fees and policies are subject to change without notice. Please check the Web site www.hp.com/support for the latest information.

4. Post-warranty period

After the limited warranty period, help is available online at www.hp.com/support.

Extending or upgrading your warranty If you would like to extend or upgrade the product’s warranty, please contact your point of purchase or check the HP Care Pack Services at www.hp.com/support.

6. If you already purchased an HP Care Pack Service, please check the support

conditions in your contract.

HP Scanjet G4000 series6 Hewlett-Packard limited warranty statement The following information outlines the warranty information for this product. Product Duration of limited warranty HP Scanjet G4000 series scanner 1 year A. Extent of limited warranty

1. Hewlett-Packard (HP) warrants to the end-user customer (Customer) that each

HP product specified above (Product) shall be free from defects in material and workmanship for the period specified above. The warranty period begins on the date of purchase by Customer.

2. For each software product, HP’s limited warranty applies only to a failure to

execute programming instructions. HP does not warrant that the operation of any Product will be uninterrupted or error free.

3. HP’s limited warranty covers only those defects that arise as a result of normal

use of a Product, and does not cover any other problems, including those that arise as a result of: a. Improper use, maintenance, storage, handling, or modification; b. Software, media, parts, accessories, supplies, or power adapters or sources not provided or supported by HP; or, c. Operation or other conditions outside a Product’s specifications.

4. If HP receives, during the applicable warranty period, notice of a defect in a

Product, HP shall at its option either replace or repair the defective Product.

5. If HP cannot replace or repair a defective Product that is covered by HP’s limited

warranty, HP may, within a reasonable time after being notified of the defect, provide either another product similar in performance or a refund of the purchase price prorated based on usage and other appropriate factors.

6. HP shall have no obligation to replace, repair, or refund until Customer returns

the defective Product to HP and provides a valid proof of purchase.

7. Any replacement product may be either new or like-new, provided it has

functionality at least equal to that of the Product being replaced.

8. A Product may contain remanufactured parts, components, or materials

equivalent to new in performance.

9. HP’s limited warranty is valid in any country or locality where HP has a support

presence for the Product and has marketed the Product. The level of warranty service may vary according to local standards. Upgraded warranty services, such as next day exchange, on-site service, and accident protection, may be purchased from HP. B. Limitations of Warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY Setup and Support Guide

1. To the extent allowed by local law, the remedies provided in this Limited Warranty

Statement (LWS) are Customer’s sole and exclusive remedies.

1. This LWS gives Customer specific legal rights. Customer may also have other

rights that vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2. To the extent this LWS is inconsistent with local law, this LWS shall be deemed

modified to be consistent with local law. Under local law, certain disclaimers and limitations of this LWS may not apply to Customer. For example, the federal government of the United States, some states in the United States, and some governments outside the United States (including provinces in Canada), may: a. Grant Customer additional warranty rights; b. Preclude the disclaimers and limitations in this LWS from limiting the statutory rights of a consumer (e.g., the United Kingdom); c. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; d. Specify the duration of implied warranties that the manufacturer cannot disclaim; or, e. Disallow limitations on the duration of implied warranties

3. Customer may have additional statutory rights based on its purchase agreement.

Those rights are not in any way affected by this LWS.

4. For consumer transactions in the United States, any implied warranties imposed

by law are limited in duration to the express warranty period.

5. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE

TERMS IN THIS LWS, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF A PRODUCT TO SUCH CUSTOMERS. You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty. You will find on the inside front cover of this book the names and address of the HP entity responsible for the performance of the HP Limited Warranty in your country.