ARTXF 149 (EU) - Machine à laver HOTPOINT - Free user manual and instructions

USER MANUAL ARTXF 149 (EU) HOTPOINT

Unpacking and levelling

Connecting the electricity and water supplies

The first wash cycle

Description of the washing machine

and starting a wash cycle, 4-5

How to open and shut the drum

Starting a wash cycle

Table of wash cycles

Setting the temperature

Setting the spin speed

Detergents and laundry, 8

Detergent dispenser drawer

Preparing the laundry

Garments requiring special care

Load balancing system

Precautions and tips, 9

Saving energy and respecting the environment

Care and maintenance, 10

Cutting off the water or electricity supply

Cleaning the washing machine

Caring for your appliance door and drum

Checking the water inlet hose

How to clean the detergent dispenser

Instructions for use

! Keep this instruction manual in a safe place for

future reference. Should the appliance be sold,

transferred or moved, make sure the instruction

manual accompanies the washing machine to inform

the new owner as to its operation and features.

! Read these instructions carefully: they contain vital

information on installation, use and safety.

Unpacking and levelling Unpacking 1. Unpack the

transport. If this is the

case, do not install it

protective screws and

appliance (see figure).

4. Seal the gaps using the plastic plugs provided.

5. Keep all the parts: you will need them again if

the washing machine needs to be moved to

Warning: should the screws be re-used, make sure

you fasten the shorter ones at the top.

! Packaging materials are not children's toys. Levelling Your machine may make a considerable amount of

noise if the two front feet have not been adjusted

1. Install the washing

sturdy floor, without

resting it up against

walls, furniture cabinets

2. If the floor is not

tightening or loosening

the adjustable front feet (see figure); the angle of

inclination, measured according to the worktop,

Levelling your appliance correctly will provide it with

stability and avoid any vibrations, noise and shifting

during operation. If it is placed on a fitted or loose

carpet, adjust the feet in such a way as to allow

enough room for ventilation beneath the washing

Putting your appliance in place and moving it.

with a special set of

retractable wheels you

can easy move it. To

lower the wheels and

appliance effortlessly,

just pull the lever,

situated on the left-

hand side beneath the

appliance is in the required position, put the lever

back in place. The washing machine is now firmly in

Electric and water connections Connecting the water inlet hose 1. Connect the supply

pipe by screwing it to a

cold water tab using a 3/

connection (see figure).

Before performing the

connection, allow the

water to run freely until it

2. Connect the other

end of the water inlet

machine, screwing it

onto the appliance's

cold water inlet, situated

on the top right-hand

side on the rear of the

appliance (see figure).

3. Make sure there are no kinks or bends in the hose.

! The water pressure at the tap must be within the

values indicated in the Technical details table

! If the water inlet hose is not long enough, contact

a specialist store or an authorised serviceman.GB

Technical data ModelARTXF 149Dimensionswidth 40 cmheight 85 cmdepth 60 cmCapacityfrom 1 to 6 kgElectricalconnectionsplease refer to the technical dataplate fixed to the machineWater connectionsmaximum pressure 1 MPa (10 bar)minimum pressure 0.05 MPa (0.5 bar)drum capacity 42 litresSpin speedup to 1400 rotations per minuteEnergy ratedprogrammesaccording toregulationEN 60456programme 7; temperature 60°C;using a load of 6 kg.This appliance conforms to thefollowing EC Directives:- 89/336/EEC dated 03/05/89(Electromagnetic Compatibility) andsubsequent modifications- 2002/96/EC- 2006/95/EC (Low Voltage) FP Connecting the drain hoseConnect the drain hose,without bending it, to adrainage duct or a walldrain located at a heightbetween 65 and 100 cmfrom the floor;alternatively, rest it onthe side of a washbasinor bathtub, fastening theduct supplied to the tap(see figure). The free endof the hose should notbe underwater. ! We advise against the use of hose extensions; if it is absolutely necessary, the extension must have thesame diameter as the original hose and must notexceed 150 cm in length.Electrical connectionsBefore plugging the appliance into the electricitysocket, make sure that:• the socket is earthed and complies with allapplicable laws;• the socket is able to withstand the maximum powerload of the appliance as indicated in the Technicaldata table (see opposite);• the power supply voltage falls within the valuesindicated in the Technical data table (see opposite);• the socket is compatible with the plug of thewashing machine. If this is not the case, replacethe socket or the plug. ! The washing machine must not be installed outdoors, even in covered areas. It is extremelydangerous to leave the appliance exposed to rain,storms and other weather conditions. ! When the washing machine has been installed, the electricity socket must be within easy reach. ! Do not use extension cords or multiple sockets.

! The cable should not be bent or compressed.

! The power supply cable must only be replaced by authorised technicians.Warning! The company shall not be held responsiblein the event that these regulations are not respected. The first wash cycle Once the appliance has been installed, and beforeyou use it for the first time, run a wash cycle withdetergent and no laundry, using the wash cycle 2.4

GB Description of the washing machine

and starting a wash cycle

DISPLAY CONTROL PANEL LOCK button with indicator light ON/OFF button with indicator light: switches the

machine on and off. If the indicator light is illuminated,

this indicates that the machine is switched on.

WASH CYCLE knob: programmes the wash cycles.

During the wash cycle, the knob does not move.

SPIN SPEED button: sets the spin speed or exclude

the spin cycle completely (see “Personalisation”).

TEMPERATURE button: sets the temperature or the

cold wash cycle (see “Personalisation”).

DISPLAY: indicates the time remaining for the selected

wash cycle and, if a delayed start has been programmed,

the time remaining until the start of the wash cycle.

CONTROL PANEL LOCK button with indicator light:

activates or deactivates the control panel lock.

FUNCTION buttons with indicator light: used to

select the available functions. The indicator light

corresponding to the selected function will remain lit.

monitor the progress of the wash cycle. The illuminated

indicator light shows which phase is in progress.

DOOR LOCKED indicator light: indicates whether

the door may be opened or not (see next page).

START/PAUSE button with indicator light: starts or

temporarily interrupts the wash cycles.

N.B. To pause the wash cycle in progress, press this

button; the corresponding indicator light will flash orange,

while the indicator light for the current wash cycle phase

will remain lit in a fixed manner. If the DOOR LOCKED

indicator light is switched off, the door may be opened. To

start the wash cycle from the point at which it was

interrupted, press this button again.

This washing machine, in compliance with new energy

saving regulations, is fitted with an automatic standby

system which is enabled after about 30 minutes if no

activity is detected. Press the ON-OFF button briefly

and wait for the machine to start up again.

The indicator lights provide important information.

This is what they can tell you:

Wash cycle phase indicator lights

As the WASH CYCLE knob is rotated, the indicator

lights illuminate, indicating the stages which will be

performed by the machine in accordance with the

selected wash cycle.

Once the desired wash cycle has been selected and has

begun, the indicator lights switch on one by one to

indicate which phase of the cycle is currently in progress.

Function buttons and corresponding indicator lights

When a function is selected, the corresponding indicator

light will illuminate. If the selected function is not compatible

with the programmed wash cycle, the corresponding

indicator light will flash, a sound signal will be emitted and the

function will not be activated. If a function which is

incompatible with another function selected previously, only

the most recent selection will remain active.

A) Opening (Fig. 1):

Lift the external lid and open it completely.

B) Opening the drum (Soft opening):

With one finger, push the button indicated in fig. 2

and the drum will open delicately.

C) Loading the washing machine (Fig. 3).

D) Shutting (Fig. 4):

- close the drum fully by first shutting the front

door followed by the rear one;

- then ensure the hooks on the front door are

perfectly housed within the seat of the rear door;

- after the hooks have clicked into position, press

both doors lightly downwards to make sure they

- finally shut the external lid.

E) Drum End Stop (Fig. 2):

Once the wash cycle has been completed, the drum will

position itself with doors facing upward for ease pf opening.

Starting a wash cycle

1. Turn the washing machine on by pressing the ON/

OFF button. All the indicator lights will turn on for a

few seconds, then only the indicator lights relative to

the selected programme settings will remain lit and

the START/PAUSE indicator light will flash.

2. Load the laundry, close the door and the lid.

3. Set the WASH CYCLE knob to the desired

4. Set the washing temperature (see

5. Set the spin speed (see “Personalisation”).

6. Measure out the detergent and washing additives

(see “Detergents and laundry”).

7. Select the desired functions.

8. Start the wash cycle by pressing the START/

PAUSE button and the corresponding indicator light

will remain lit in a fixed manner, in green.

To cancel the set wash cycle, pause the machine by

pressing the START/PAUSE button and select a new

9. At the end of the wash cycle the

will switch on. The LID LOCKED indicator light will

switch off, indicating that the door may be opened.

Take out your laundry and leave the appliance door

ajar to make sure the drum dries completely.

Switch the washing machine off by pressing the ON/

Temperature indicator light

When a temperature value is selected,

When a spin value is selected, the

corresponding indicator light will illuminate.

Control panel lock indicator light

To activate the control panel lock, press and hold the

button for approximately 2 seconds. When the

indicator light is illuminated, the control panel is

locked. This means it is possible to prevent wash

cycles from being modified accidentally, especially

where there are children in the home.

To deactivate the control panel lock, press and hold

the button for approximately 2 seconds.

Lid locked indicator light

If this indicator light is on, the appliance door is locked to

prevent it from being opened accidentally; to avoid any

damage, wait for the indicator light to switch off (it will take

about three minutes) before you open the appliance door.

N.B. If the DELAY TIMER function is activated, the door

cannot be opened; pause the machine by pressing the

START/PAUSE button if you wish to open it.

! If the START/PAUSE indicator light (orange) flashes

rapidly at the same time as the function indicator

light, this indicates a problem has occurred (see

How to open and to close the drum6

GB Wash cycles The information contained in the table is intended as a guide only. For all Test Institutes:

1) Test wash cycle in compliance with regulation EN 60456: set wash cycle 7 with a temperature of 60°C.

2) Long wash cycle for cottons: set wash cycle 2 with a temperature of 40°C.

3) Short wash cycle for cottons: set wash cycle 3 with a temperature of 40°C. Wash cycles Table of wash cycles Description of the wash cycle Max

Max. speed(rpm)Detergents Max.

(kg) CycledurationBleach WashFabricsoftenerSpecial cycles 7 Sanitizing cycle 90°: Extremely soiled whites. 90° 1400

7 Sanitizing cycle 90° (1): Heavily soiled whites and resistant colours. 60° 1400 -

9 Baby cycle: Heavily soiled delicate colours. 40° 800 -

Silk/Curtains: For garments in silk and viscose, lingerie.

12 Wool: For wool, cashmere, etc. 40° 600 -

1 Everyday wash cycles (Daily) 1 Cotton + Prewash 90°: Extremely soiled whites. 90° 1400 -

2 Cotton (2): Heavily soiled whites and delicate colours. 40° 1400

3 Coloured Cottons (3): Lightly soiled whites and delicate colours. 40° 1400

4 Synthetics delicates: Lightly soiled resistant colours. 40° 800 -

Mix 30': To refresh lightly soiled garments quickly (not suitable for wool,

silk and clothes which require washing by hand).

Mix 15': To refresh lightly soiled garments quickly (not suitable for wool,

silk and clothes which require washing by hand).

Drain no spin - 0 -- - 6

Specials wash cycles

Sanitizing cycle (wash cycle 7). A high-temperature hygienic wash cycle (over 60°C) which requires the use of bleach.

Pour the bleach, the detergent and the additives into the relevant compartments (see paragraph entitled

“Detergent dispenser drawer”).

Goodnigt cycle (wash cycle 8). This is a silent cycle which can be run at night, when the electricity prices are lower. The

wash cycle is designed for cottons and synthetics. At the end of the cycle the machine stops while there is still water in

the drum; to spin and drain the laundry press the START/PAUSE button; alternatively the machine will perform the spin

cycle and drain the water automatically after 8 hours.

Baby cycle (wash cycle 9). This wash cycle can be used to remove the soiling typically caused by babies, while ensuring

that all detergent is removed from nappies in order to prevent the delicate skin of babies from suffering allergies. The

cycle has been designed to reduce the amount of bacteria by using a greater quantity of water and optimising the effect

of special disinfecting additives added to the detergent.

Mix 30’ (wash cycle 5) this wash cycle was designed to wash lightly soiled garments quickly: it lasts just 30 minutes and

therefore saves both energy and time. By selecting this wash cycle (5 at 30°C), it is possible to wash different fabrics

together (except for wool and silk items), with a maximum load of 3 kg.

Mix 15’(wash cycle 6) this wash cycle was designed to wash lightly soiled garments quickly: it lasts just 15 minutes and

therefore saves both energy and time. By selecting this wash cycle (6 at 30°C), it is possible to wash different fabrics

together (except for wool and silk items), with a maximum load of 1.5 kg.

The duration of the wash cycles can be checked on the display.GB

Setting the temperature

By pressing the TEMPERATURE button to set the wash temperature (see Table of wash cycles).

The temperature may be lowered, or even set to a cold wash (

The washing machine will automatically prevent you from selecting a temperature which is higher than the

maximum value set for each wash cycle.

Setting the spin speed

By pressing the SPIN SPEED button to set the spin speed for the selected wash cycle.

The maximum spin speeds available for each wash cycle are as follows:

Wash cycles Maximum spin speed

The spin speed may be lowered, or the spin cycle can be excluded altogether by selecting the symbol

The washing machine will automatically prevent you from selecting a spin speed which is higher than the

maximum speed set for each wash cycle.

The various wash functions available with this washing machine will help to achieve the desired results, every time.

To activate the functions:

1. Press the button corresponding to the desired function;

2. the function is enabled when the corresponding indicator light is illuminated.

Note: If the indicator light flashes rapidly, this signals that this particular function may not be selected in

conjunction with the selected wash cycle.

To set a delayed start for the selected wash cycle, press the button repeatedly until the desired delay time is

displayed (this may be between 1 hour and 24 hours).

To disable the function press the button until the text

N.B. Once you have pressed the START/PAUSE button, the delay time may only be decreased if you wish to modify it.

! This option is enabled with all programmes.

Because a greater quantity of water is used in the initial phase of the cycle, and because of the increased cycle

duration, this function offers a high-performance wash.

! This function may not be used in conjunction with wash cycles 5, 6, 7, 11, 12,

By selecting this function, the efficiency of the rinse is increased and optimal detergent removal is guaranteed. It is

particularly useful for sensitive skin.

! This function may not be used in conjunction with wash cycles 5, 6,

By selecting this function, the wash and spin cycles will be modified in order to reduce the formation of creases. At

the end of the cycle the washing machine will perform slow rotations of the drum.

For the 11 wash cycle, the machine will end the cycle while the laundry is soaking, the EASY IRON and START/

PAUSE indicator lights will flash (orange) and the RINSE phase will remain lit in a fixed manner. To drain the water

so that the laundry may be removed, press the START/PAUSE button or the EASY IRON button.

This function may not be used in conjunction with wash cycles 5, 6, 7, 8, 9, 12, , , .

GB Detergents and laundry

Detergent dispenser drawer

Good washing results also depend on the correct

dose of detergent: adding too much detergent won't

necessarily make for a more efficient wash, and may

in fact cause build up on the interior of your appliance

and even pollute the environment.

Open up the detergent

dispenser and pour in

the detergent and fabric

softener, as follows.

compartment 1: Detergent for pre-wash

compartment 2: Detergent for the wash cycle

It is recommended that you place liquid detergent

directly into the compartment using the appropriate

compartment 3: Additives (softener, etc.)

When pouring the softener in compartment 3, avoid

exceeding the "max" level indicated.

The softener is added automatically into the machine

during the last wash. At the end of the wash

programme, some water will be left in compartment

3. This is used for the inlet of denser fabric softeners

into the machine, i.e. to dilute the more concentrated

softeners. Should more than a normal amount of

water remain in compartment 3, this means the

emptying device is blocked. For cleaning instructions,

see “Care and maintenance”.

compartment 4: Bleach

Bleaching may only be performed in conjunction with

wash cycles 2, 3, 7,

Pour the bleach into compartment 4; pour the

detergent and softener into the corresponding

compartments, then select one of the

abovementioned wash cycles.

This option is recommended only for very soiled

Preparing the laundry

• Divide the laundry according to:

- the type of fabric/the symbol on the label

- the colours: separate coloured garments from

• Empty all garment pockets and check the buttons.

• Do not exceed the listed values, which refer to the

weight of the laundry when dry:

Durable fabrics: max. 6 kg

How much does your laundry weigh?

Garments requiring special care

Shirts: use special wash cycle 10 to wash shirts in

various fabrics and colours.

It guarantees maximum care is taken of the garments

and minimises the formation of creases.

Silk: use special wash cycle 11 to wash all silk

garments. We recommend the use of special

detergent which has been designed to wash delicate

fold curtains and place them in a pillow

case or mesh bag. Use wash cycle 11.

Wool: is the only washing machine manufacturer to

have been awarded the prestigious Woolmark

Platinum Care endorsement (M.0508) by the

Woolmark Company, which means that all woollen

garments may be washed in the washing machine,

even those which state “hand wash only”

label. Wash cycle 12 therefore offers complete peace

of mind when washing woollen garments in the

washing machine (max. load 1 kg) and guarantees

optimal performance.

Load balancing system

Before every spin cycle, to avoid excessive vibrations

and to distribute the load in a uniform manner, the drum

rotates continuously at a speed which is slightly greater

than the washing rotation speed. If, after several at-

tempts, the load is not balanced correctly, the machine

spins at a reduced spin speed. If the load is excessively

unbalanced, the washing machine performs the distri-

bution process instead of spinning. To encourage im-

proved load distribution and balance, we recommend

small and large garments are mixed in the load.GB

Precautions and tips

! This washing machine was designed and

constructed in accordance with international safety

regulations. The following information is provided for

safety reasons and must therefore be read carefully.

• This appliance was designed for domestic use only.

• This appliance is not intended for use by persons

(including children) with reduced physical, sensory

or mental capabilities, or lack of experience and

knowledge, unless they have been given

supervision or instruction concerning use of the

appliance by a person responsible for their safety.

Children should be supervised to ensure that they

do not play with the appliance.

• The washing machine must only be used by adults,

in accordance with the instructions provided in this

• Do not touch the machine when barefoot or with

wet or damp hands or feet.

• Do not pull on the power supply cable when

unplugging the appliance from the electricity

socket. Hold the plug and pull.

• Do not touch the drained water as it may reach

extremely high temperatures.

• Never force the porthole door. This could damage

the safety lock mechanism designed to prevent

• If the appliance breaks down, do not under any

circumstances access the internal mechanisms in

an attempt to repair it yourself.

• Always keep children well away from the appliance

while it is operating.

• If the appliance has to be moved, work in a group

of two or three people and handle it with the utmost

care. Never try to do this alone, because the

appliance is very heavy.

• Before loading laundry into the washing machine,

make sure the drum is empty.

• Disposing of the packaging materials: observe local

regulations so that the packaging may be re-used.

• The European Directive 2002/96/EC on Waste

Electrical and Electronic Equipment, requires that

old household electrical appliances must not be

disposed of in the normal unsorted municipal waste

stream. Old appliances must be collected

separately in order to optimise the recovery and

recycling of the materials they contain and reduce

the impact on human health and the environment.

The crossed out “wheeled bin” symbol on the

product reminds you of your obligation, that when

you dispose of the appliance it must be separately

collected. Consumers should contact their local

authority or retailer for information concerning the

correct disposal of their old appliance.

Saving energy and respecting the

Saving on detergent, water, energy and time

• To avoid wasting resources, the washing machine

should be used with a full load. A full load instead

of two half loads allows you to save up to 50% on

• The pre-wash cycle is only necessary on

extremely soiled garments. Avoiding it will save on

detergent, time, water and between 5 and 15%

• Treating stains with a stain remover or leaving

them to soak before washing will cut down the

need to wash them at high temperatures. A

programme at 60°C instead of 90°C or one at

40°C instead of 60°C will save up to 50% on

• Use the correct quantity of detergent depending

on the water hardness, how soiled the garments

are and the amount of laundry you have, to avoid

wastage and to protect the environment: despite

being biodegradable, detergents do contain

ingredients that alter the natural balance of the

environment. In addition, avoid using fabric

softener as much as possible.

• If you use your washing machine from late in the

afternoon until the early hours of the morning, you

will help reduce the electricity board's peak load.

The “Delay Timer” option helps to organise your

wash cycles accordingly.

• If your laundry has to be dried in a tumble dryer,

select a high spin speed. Having the least water

possible in your laundry will save you time and

energy in the drying process.10

GB Care and maintenance

Cutting off the water or electricity

• Turn off the water tap after every wash. This will

limit the wear of your appliance's water system

and also prevent leaks.

• Unplug your appliance when cleaning it and during

all maintenance operations.

Cleaning your appliance

The exterior and rubber parts of your appliance can

be cleaned with a soft cloth soaked in lukewarm

soapy water. Do not use solvents or abrasives.

Caring for your appliance door and

• Always leave the appliance door ajar to prevent

unpleasant odours from forming.

The washing machine is fitted with a self-cleaning

pump that does not require any maintenance.

Sometimes, small items (such as coins or buttons)

may fall into the pre-chamber that protects the

pump, situated in the lower part of the same.

! Make sure the wash cycle has ended and unplug

How to clean the detergent dispenser

Then clean the dispenser under a tap (fig. 3) using an

old toothbrush and, once the pair of siphons inserted in

the top of compartments 1 and 2 (fig. 4) have been pulled

out, check whether the same are not clogged and then

Do not forget to reinsert the

pair of siphons into the spe-

cial housings and then to

replace the dispenser into

its seat, clicking it into place

Press lightly on the large

button on the front of the

detergent dispenser and

pull it upwards (fig. 1, 2).

To recover any objects that have fallen into the pre-

1. remove the plinth at

the bottom on the front

machine by pulling from

rotating it anticlock-

wise (see figure): a little

water may trickle out.

This is perfectly normal;

3. clean the interior

4. screw the lid back on;

5. reposition the panel,

making sure the hooks

are securely in place

before you push it onto

Checking the water inlet hose

Check the water inlet hose at least once a year. If

you see any cracks, replace it immediately: during the

wash cycles, water pressure is very strong and a

cracked hose could easily split open.

Never use hoses that have already been used.

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”),

make sure that the problem cannot be not solved easily using the following list.

The washing machine does not

The wash cycle does not start.

The washing machine does not

take in water (the indicator light

for the first wash cycle stage

continuously takes in and drains

The washing machine does not

The washing machine vibrates a

lot during the spin cycle.

The washing machine leaks.

The START/PAUSE indicator light

(orange) and the function

indicator lights flash rapidly.

There is too much foam.

Possible causes / Solutions:

• The appliance is not plugged into the socket fully, or is not making contact.

• There is no power in the house.

• The appliance Lid is not shut properly.

• The ON/OFF button has not been pressed.

• The START/PAUSE button has not been pressed.

• The water tap has not been opened.

• A delayed start has been set (see “Personalisation”).

• The water inlet hose is not connected to the tap.

• The water tap has not been opened.

• There is no water supply in the house.

• The pressure is too low.

• The START/PAUSE button has not been pressed.

• The drain hose is not fitted at a height between 65 and 100 cm from

the floor (see “Installation”).

• The free end of the hose is under water (see “Installation”).

• The wall drainage system is not fitted with a breather pipe.

If the problem persists even after these checks, turn off the water tap,

switch the appliance off and contact the Assistance Service. If the

dwelling is on one of the upper floors of a building, there may be problems

relating to water drainage, causing the washing machine to fill with water

and drain continuously. Special anti-draining valves are available in shops

and help to avoid this inconvenience.

• The wash cycle does not include draining: some wash cycles require

the drain phase to be started manually.

• The EASY IRON function has been activated: To complete the wash

cycle, press the START/PAUSE button (“Personalisation”).

• The drain hose is bent (see “Installation”).

• The drainage duct is clogged.

• The drum was not unlocked correctly during installation (see “Installation”).

• The washing machine is not level (see “Installation”).

• The washing machine is trapped between cabinets and walls (see “Installation”).

• The water inlet hose is not screwed on properly (see “Installation”).

• The detergent dispenser drawer is blocked (for cleaning instructions, see

“Care and maintenance”).

• The drain hose is not fixed properly (see “Installation”).

• Switch off the machine and unplug it, wait for approximately 1 minute

and then switch it back on again.

If the problem persists, contact the Technical Assistance Service.

• The detergent is not suitable for machine washing (it should display the

text “for washing machines” or “hand and machine wash”, or the like).

• Too much detergent was used.12

Before calling for Assistance:

• Check whether you can solve the problem alone (see “Troubleshooting”);

• Restart the programme to check whether the problem has been solved;

• If this is not the case, contact an authorised Technical Assistance Centre using the telephone number

provided on the guarantee certificate.

! Always request the assistance of authorised technicians.

Have the following information to hand:

• the type of problem;

• the appliance model (Mod.);

• the serial number (S/N).

This information can be found on the data plate situated on the rear of the washing machine.CIS

Coton 1400 tours/minute