N11K30N0 - Cooker NEFF - Free user manual and instructions
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USER MANUAL N11K30N0 NEFF
! Operation indicator
Before using for the first time4
Precautions for use5
Cleaning and maintenance5
Stainless steel surfaces5
Technical Assistance Service 6
Warranty conditions6
Used appliances and packaging6
Environmentally-friendly disposal6
Additional information on products, accessories, replacement
parts and services can be found at www.neff-
international.com and in the online shop www.neff-
: Safety precautions
Please read this manual carefully. Please
keep the instruction and installation manual
as well as the appliance certificate in a safe
place for later use or for subsequent
Check the appliance for damage after
unpacking it. Do not connect the appliance
if it has been damaged in transport.
Only a licensed professional may connect
appliances without plugs. Damage caused
by incorrect connection is not covered
This appliance is intended for domestic use
only. The appliance must only be used for
the preparation of food and drink. The
appliance must be supervised during
operation. Only use this appliance indoors.
This appliance is intended for use up to a
maximum height of 2000 metres above sea
This appliance is not intended for operation
with an external clock timer or a remote
Do not use covers. These can cause
accidents, for example due to overheating,
catching fire or materials shattering.
Only use safety devices or child protection
grilles approved by ourselves. Unsuitable
safety devices or child protection grilles
may result in accidents.
This appliance may be used by children
over the age of 8 years old and by persons
with reduced physical, sensory or mental
capabilities or by persons with a lack of
experience or knowledge if they are
supervised or are instructed by a person
responsible for their safety how to use the
appliance safely and have understood the
Children must not play with, on, or around
the appliance. Children must not clean the
appliance or carry out general maintenance
unless they are at least 15 years old and
are being supervised.
Keep children below the age of 8 years old
at a safe distance from the appliance and
Hot oil and fat can ignite very quickly.
Never leave hot fat or oil unattended.
Never use water to put out burning oil or
fat. Switch off the hotplate. Extinguish
flames carefully using a lid, fire blanket or
something similar. Risk of fire! ■
The hotplates become very hot. Never
place combustible items on the hob.
Never place objects on the hob. Risk of fire! ■
The appliance gets hot. Do not keep
combustible objects or aerosol cans in
drawers directly underneath the hob.
The hotplates and surrounding area
(particularly the hob surround, if fitted)
become very hot. Never touch the hot
surfaces. Keep children at a safe distance.
Risk of electric shock!
Incorrect repairs are dangerous. Repairs
may only be carried out by one of our
trained after-sales engineers. If the
appliance is faulty, unplug the mains plug4
or switch off the fuse in the fuse box.
Contact the after-sales service. Risk of electric shock! ■
Do not use any high-pressure cleaners or
steam cleaners, which can result in an
electric shock. Risk of electric shock! ■
A defective appliance may cause electric
shock. Never switch on a defective
appliance. Unplug the appliance from the
mains or switch off the circuit breaker in
the fuse box. Contact the after-sales
service. Risk of electric shock! ■
Cracks or fractures in the glass ceramic
may cause electric shocks. Switch off the
circuit breaker in the fuse box. Contact the
after-sales service.
Saucepans may suddenly jump due to
liquid between the pan base and the
hotplate. Always keep the hotplate and
Caution! ■ Rough pot and pan bases scratch the ceramic.■ Avoid boiling pots dry. This may cause damage.■ Never place hot pots or pans on the control panel, the display area or the surround. This may cause damage. ■ Damage can occur if hard or pointed objects fall on the hob. ■ Aluminium foil and plastic containers melt on hot hotplates. Oven protective foil is not suitable for your hob.
The following table provides an overview of the most frequent
Page 2 shows an overall view of your new appliance as well as
information on the measurements and power of the hobs.
The following accessories can be purchased from the
Technical Assistance Service:
The manufacturer accepts no liability if these accessories are
not used or are used incorrectly.
Before using for the first time
To remove the new smell, switch the hotplates on to full power
for five minutes, one by one, without placing any pans on top.
Do not switch more than one hotplate on at a time. At this point
it is normal to notice smoke and odours, but these will
disappear over time.
Do not operate the hotplates without placing pans on top,
except during this initial heating phase.
Each control knob shows the hotplate that it controls.
Stains Food spills Remove spills immediately with a glass scraper.
Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic
Scratches Salt, sugar and sand Do not use the hob as a work surface or storage space.
Rough pot and pan bases scratch the
Check your cookware.
Discolouration Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic
Pan abrasion (e.g. aluminium) Lift the pots and pans when moving them.
Blisters Sugar, food with a high sugar content Remove spills immediately with a glass scraper.
NEZ34VLA Coupling profile
Turn the control knob anticlockwise to the required setting. The
operation indicator will light up.
Setting 1: low power.
Setting 9: full power.
Note: It is recommended to start cooking on full power and
then to use intermediate power levels after a few minutes.
Turn the control knob clockwise to the off setting. The operation
indicator will switch off.
The electric hob can be switched off slightly before the end of
the cooking time. The residual heat will enable you to continue
cooking for several minutes, thus saving energy.
The following suggestions are intended as a guide only.
Increase the power for:
■ large quantities of liquid,
■ preparation of large dishes,
The following advice is intended to help you save energy and
■ Use pans which are suitably sized for the hotplate. The
diameter of the base of the pan should match that of the
hotplate, and should not be smaller.
■ Use a pan with thick flat base.
■ Do not use damaged pans that do not sit on the hotplate in a
■ Place the pan in the centre of the hotplate. Otherwise it could
■ Always use the pan lids when cooking.
■ Do not strike the hob and do not place excessive weight on it.
■ Pans should be placed on the hob carefully.
■ Do not cover the hob with aluminium foil or similar products
when cooking. This could damage the hob.
■ Do not allow liquids to boil over onto the hob and hotplates.
Use deep pans when cooking with large quantities of liquid.
■ The hob must be kept dry. Salt water and wet pans can
damage the hob. Do not cook with wet pans.
Cleaning and maintenance
Any food which spills onto the hob must be cleaned off
immediately with a dishcloth.
The hotplates should be cleaned with soap and water when
Dry the hob. Moisture may cause the hotplates to rust over
time. Wet hotplates should be dried quickly.
To protect the surface of the hotplates, treat them with oil or any
other protective product available on the market.
Stainless steel surfaces
Over time, bluish or yellowish stains may appear on the hob
and around the edges of the hotplates. Use stainless steel
It is recommended that the cleaning product available from our
Technical Assistance Service (code 464524) is used regularly.
Avoid using this type of product in areas with screen printed
indications. The indications could be erased.
Do not use abrasive cleaning products.
Clean the cooking hob using a damp cloth.
Do not use abrasive cleaning products or scouring sponges.
This could cause the hob to lose its shine.
appliance. The appliance may be damaged if moisture finds
■ The hob must be kept dry. Salt water and wet pans can
■ Try not to spill salt on the surface of the hob.
■ Never use abrasive products, steel scourers, sharp
implements, knives, etc. to remove bits of hardened food
■ Do not use steam cleaners. This could damage the hob.
Melting: chocolate, butter, gelatine. 1-2
Cooking: rice, white sauce and ragout. 2-3
Cooking: potatoes, pasta, vegetables. 4-5
Light frying: stews, roast joints. 4-5
Heating, keeping things warm: ready
Grilling: escalopes, steaks, omelettes. 6-7-8
Cooking and browning 96
Technical Assistance Service
When contacting our Technical Assistance Service, please
provide the product number (E-Nr.) and production number
(FD) of the appliance. This information is given on the
specifications plate located on the lower section of the hob and
on the label in the user manual.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
In the unlikely event that the appliance is damaged or does not
meet your expectations in terms of quality, please inform us as
soon as possible. For the warranty to be valid, the appliance
must not have been tampered with, or used inappropriately.
The applicable warranty conditions are those set out by the
company's representative office in the country of purchase.
Detailed information is available from retail outlets. Proof of
purchase must be presented to obtain the benefits of the
We reserve the right to introduce changes.
Used appliances and packaging
If the ) symbol is shown on the specifications plate, bear in
mind the following instructions:
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
The packaging of your appliance has been manufactured using
only the materials which are strictly necessary to guarantee
efficient protection during transport. These materials are 100%
recyclable, thus reducing the environmental impact. You can
also contribute to caring for the environment by following the
■ Dispose of the packaging in the appropriate recycling bin.
■ Before you get rid of an old appliance, make sure you disable
it. Contact your local authority to find out the address of your
nearest recycling centre to dispose of your appliance.
■ Do not pour used oil down the sink. Collect it in a sealed
container and take it to an appropriate collection point or,
failing that, place it in the rubbish bin (it will end up in a
controlled dump; this is probably not the best option, but it
will avoid contaminating ground water)
Calls charged at local or mobile rate.
0.03 € per minute at peak. Off peak 0.0088 € per
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning used
electrical and electronic appliances (waste electrical
and electronic equipment - WEEE). The guideline
determines the framework for the return and recycling
of used appliances as applicable throughout the EU.7
Þ Table des matières [fr]Notice d’utilisation Consignes de sécurité 7
and electronic equipment - WEEE).
and electronic equipment - WEEE).
electrical and electronic equipment - WEEE).
(waste electrical and electronic equipment - WEEE).
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