NP550P5CS02BE - Ordinateur portable SAMSUNG - Free user manual and instructions

USER MANUAL NP550P5CS02BE SAMSUNG

Chapter 1. Getting Started

6 Safety Precautions

21 Proper Posture During Computer Use

33 Turning the Computer On and O

Chapter 2. Using Windows 8

36 What is Microsoft Windows 8?

Chapter 3. Using the computer

54 Multi Card Slot (Optional)

56 Connecting an External Display Device

60 Adjusting the Volume

62 LCD Brightness Control

73 Diagnosing the Computer Status and

74 Using the Security Slot (Optional)

Chapter 4. Settings and Upgrade

108 Important Safety Information

110 Replacement Parts and Accessories

112 Regulatory Compliance Statements

128 WEEE Symbol Information

Proper Posture During Computer Use 21

Turning the Computer On and O 33

Before reading the User Guide, rst check the following

Optional items, some devices and software referred to in •

the User Guide may not be provided and/or changed by

Note that the computer environment referred in the User

Guide may not be the same as your own environment.

The pictures used for the cover and the main body in the •

User Manual are those of the representative model of each

series and may dier from the actual appearance of the

This guide decribes procedures for using both the mouse •

This manual has been written for the Windows 8 operating •

system. The descriptions and gures may dier depending

on the installed operating system.

The User guide supplied with this computer may vary •

depending on your model.

From the • Start Screen, right-click any area and select All

in the bottom right corner. Then, click a desired

program. Or you can simply launch Quick Starter to do

You can install • Quick Starter from SW Update.4 Chapter 1 Getting Started

Failure to follow instructions marked with

this symbol, may cause personal injury

Failure to follow instructions marked with

this symbol, may cause slight injury to

yourself or damage your property.

Icon Notation Description

Content included in this section includes

information required about the function.

Content included in this section includes

helpful information to use the function.

© 2012 Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd. owns the copyright of this manual.

No part of this manual may be reproduced or transmitted in any

form or by any means, electronic or mechanical, without the

consent of Samsung Electronics Co., Ltd.

The information in this document is subject to change without

notice due to improving the performance of the product.

Samsung Electronics shall not be liable for any data loss. Please

take care to avoid losing any important data and backup your data

to prevent any such data loss.

OS and Software Support

If you change the product’s factory OS (Operating System) to

another OS or if you install software which is not supported by the

product’s original factory OS, you will not receive any technical

support, product exchange or refund. And a fee will be charged

when requesting a service.

Please use your computer with the original factory OS. If you

install an OS other than the factory OS, data may be deleted or the

computer may not start.4

5 Chapter 1 Getting Started

About the Product Capacity Representation

About the capacity representation of the storage

The capacity of the storage device (HDD, SSD) of the manufacturer

is calculated assuming that 1KB=1,000 Bytes.

However, the operating system (Windows) calculates the storage

device capacity assuming that 1KB=1,024 Bytes, and therefore the

capacity representation of the HDD in Windows is smaller than the

actual capacity due to the dierence in capacity calculation.

(E.g. For a 80GB HDD, Windows represents the capacity as 74.5GB,

80x1,000x1,000x1,000 byte/(1,024x1,024x1,024)byte = 74.505GB)

In addition, the capacity representation in Windows may be even

smaller because some programs such as Recovery may reside in a

hidden area of the HDD.

About Memory Capacity Representation

The memory capacity reported in Windows is less than the actual

This is because BIOS or a video adapter uses a portion of memory

or claims it for further use.

(E.g. For 1GB(=1,024MB) memory installed, Windows may report

the capacity as 1,022MB or less)

Before You Start6 Chapter 1 Getting Started

Installation Related

Do not install the product in places exposed

to humidity such as a bathrooms.

There is a danger of electric shock. Use the

product within the operating conditions

specied in the Manufacturers User Guide.

Keep the plastic bags out of the reach of

There is a danger of suocation.

Keep a distance of 15cm or more between

the computer and the wall and do not place

any objects between them.

This may increase the internal temperature of

the computer and may cause an injury.

Do not install the computer on a slant or a

place prone to vibrations, or avoid using the

computer in that location for a long time.

This increases the risk that a malfunction or

damage to the product will occur.

Be careful that people are not exposed to

the computer’s ventilator, adapter, etc., as

they generate heat over a long period of

time when your PC is powered on.

Exposing a part of your body close to the heat

from the vent or AC adapter for long periods of

time may cause a burn.

Avoid blocking the vent at the bottom or

side of the computer when using it on a bed

If the vent is blocked, there is a danger of

damaging the computer or overheating the

inside of the computer.

For your security and to prevent damage, please read the

following safety instructions carefully.

Since this is commonly applied to Samsung Computers,

some pictures may dier from actual products.

Failure to follow instructions marked with this symbol may

cause personal injury and even fatality. Ver 3.26

7 Chapter 1 Getting Started

G If the power cord or power outlet makes a noise, disconnect the power cord from the wall outlet and contact a service center.There is a danger of electric shock or re hazard.Do not use a damaged or loose main plug or power cord or power outlet.There is a danger of electric shock or re hazard.

Plug the power cord rmly into the power outlet and AC adapter.Failure to do so may cause re hazard.

Do not unplug the power cord by pulling the cable only.If the cord is damaged, it may cause electric shock.Do not bend the power cord excessively or do not place a heavy object over the power cord. It is especially important to keep the power cord out of reach of infants and pets.If the cord is damaged, it may cause electric shock or re. Power Related The power plug and wall outlet gures may dier depending on the country specications and the product model.

Do not touch the main plug or power cord with wet hands.There is a danger of electric shock.Do not exceed the standard capacity (voltage/current) of a multiplug or power outlet extension when using it for the product.There is a danger of electric shock or re hazard. Safety Precautions

Warning Failure to follow instructions marked with this symbol may cause personal injury and even fatality.8 Chapter 1 Getting Started

Connect the power cord to an outlet or

multiple power plug (extended cable) with

Failure to do so may result in electric shock.

When the power supply is ungrounded, the

current may leak resulting in electric shock.

If water or another substance enters

the power input jack, AC adapter or the

computer, disconnect the power cord and

contact the service center.

If the notebook computer has an external

type (removable) battery, separate the

Damage to the device within the computer

may cause electric shock or re hazard.

Keep the power cord or outlet clean so that

they are not covered with dust.

Failure to do so may result in re.

AC Adapter Usage Precautions

Connect the power cord to the AC adapter

Otherwise, there is a danger of re due to an

Use only the AC adapter supplied with the

Using another adapter may cause the screen to

Do not place heavy objects or step onto

the power cord or AC adapter to avoid

damaging the power cord or AC adapter.

If the cord is damaged, there is a danger of

electric shock or re.

Unplug the wall-mount AC adapter (adapter

and plug intergrated type) from the wall

outlet while holding the body and pulling it

in the direction of the arrow.

If you unplug the adapter by holding and

pulling the cable, the adapter may be damaged

and an electric shock, explosive sound or spark

may occur as a result.

Failure to follow instructions marked with this symbol may

cause personal injury and even fatality.

9 Chapter 1 Getting Started

Battery Usage Related

Please charge the battery fully before using the

computer for the rst time.

Keep the battery out of the reach of infants

and pets, as they could put the battery into

There is a danger of electric shock or choking.

Use an authorized battery and AC adapter

Please use an authorized battery and adapter

approved by Samsung Electronics.

Unauthorized batteries and adapters may not

meet the proper safety requirements and may

cause problems or malfunctions and result in

an explosion or re.

Failure to follow instructions marked with this symbol may

cause personal injury and even fatality.

Do not use the computer in a badly

ventilated location such as on bedding, on a

pillow or cushion, etc, and do not use it in a

location such as room with oor heating as

it may cause the computer to overheat.

Take care that the computer vents (on the side

or the bottom) are not blocked especially in

these environments. If the vents are blocked,

the computer may overheat and it may cause a

computer problem, or even an explosion.

Do not use the computer in a humid

location such as a bathroom or sauna.

Please use the computer within the

recommended temperature and humidity

range (10~32ºC, 20~80% RH).

Do not close the LCD panel and put the

computer into your bag to move it when it is

If you put the computer into your bag without

turning it o, the computer may overheat and

there is a danger of re. Shut the computer

down properly before moving it.10 Chapter 1 Getting Started

Cutting the power to the internal battery

(for corresponding models only.)

For products with built-in batteries, customers cannot remove •

In the case of ooding, lightning or explosions, you can cut •

the battery power by inserting an object such as a paper clip

into the [Emergency Hole] at the bottom of the computer.

Disconnect the AC adapter and insert an object such as a •

paper clip into the hole at the bottom of the computer to cut

In the case of ooding, lightning or explosions, cut

the battery power, do not reconnect the AC adapter,

and immediately contact Samsung Electronics so that

the appropriate countermeasures can be taken.

Never heat the product(or battery) or put

the product(or battery) into a re. Do not

put or use the product(or battery) in a hot

location such as a sauna, inside a vehicle

exposed to the heat, and so on.

There is a danger of an explosion or re.

Take care not to allow metal objects such as

a key or clip to touch the battery terminal

If a metal object touches the battery terminals,

it may cause excessive current ow and it may

damage the battery, or result in a re.

If liquid leaks out of the product(or battery)

or there is a funny smell coming from

the product(or battery), remove the the

product(or battery) the computer and

contact a service center.

There is a danger of an explosion or re.

To use the computer safely, replace a dead

battery with a new, authorized battery.

Failure to follow instructions marked with this symbol may

cause personal injury and even fatality.10

11 Chapter 1 Getting Started

Failure to follow instructions marked with this symbol may

cause personal injury and even fatality.

Thereafter, if you connect the AC adapter, the battery power •

will be supplied again.

Do not cut the battery power under normal •

This may result in data loss or a product •

The location of the Emergency Hole may dier depending

Disconnect all cables connected to the

computer before cleaning it. If your

notebook is external & removable battery

type, remove the external battery.

There is a danger of electric shock or damage

Do not connect a phone line connected to a

digital phone to the modem.

There is a danger of a electric shock, re or

damage to the product.

Do not place any container lled with water or

chemicals over or near the computer.

If water or chemicals enter the computer, this

may cause re or electric shock.

If the computer is broken or dropped,

disconnect the power cord and contact a

service center for a safety check.

If the notebook computer has an external

type (removable) battery, separate the

Using a broken computer may cause electric

shock or re hazard.12 Chapter 1 Getting Started

Never disassemble the power supply or AC

There is a danger of electric shock.

When removing the RTC (Real Time Clock)

battery, keep it out of the reach of children

as they could touch and/or swallow it.

There is a danger of choking. If a child has

swallowed it, contact a doctor immediately.

Use only authorized parts (multi-

plug, battery and memory) and never

There is a danger of damaging the product,

electric shock or re hazard.

Shut down the computer and disconnect

all cables before disassembling the

computer. If there is a modem, disconnect

the phone line. If your notebook is external

& removable battery type, remove the

Failure to do so, may cause electric shock.

Avoid direct sunlight when the computer

is in an air-tight location such as inside a

There is a danger of a re hazard. The computer

may overheat and also present opportunity to

Do not use your computer for long

periods of time while any part of your

body is making direct contact with it. The

temperature of the product may increase

during normal operation.

This may result in harming or burning your skin.

Failure to follow instructions marked with this symbol may

cause personal injury and even fatality.12

13 Chapter 1 Getting Started

When carrying the notebook computer

with other items, such as the adapter,

mouse, books etc, take care not to press

anything against the notebook computer.

If a heavy object is pressed against the

notebook computer, a white spot or stain may

appear on the LCD. Therefore, take care not to

apply any pressure to the notebook.

In this case, place the notebook computer in

a separate compartment away from the other

Security and Movement Related

Follow the instructions for the relevant

location (e.g. airplane, hospital, etc.) when

using a wireless communication device

(wireless LAN, Bluetooth, etc.).

Avoid exposing a drive to magnetic elds.

Security devices with magnetic elds in-

clude airport walk-through devices and se-

The airport security devices that check car-

ry-on luggage, such as conveyor belts, use

x-rays instead of magnetism and will not

Failure to follow instructions marked with this symbol may

cause personal injury and even fatality.14 Chapter 1 Getting Started

Installation Related

Do not block the ports (holes), vents, etc. of the product and

do not insert objects.

Damage to a component within the computer may cause electric

When using the computer with it lying on its side, place it so

that the vents face upwards.

Failure to do so, may cause the internal temperature of the

computer to rise and the computer to malfunction or halt.

Do not place a heavy object over the product.

This may cause a problem with the computer. In addition, the

object may fall and cause injury, or damage the computer.

Battery Usage Related

Dispose of worn-out batteries properly.

There is a danger of re or explosion.•

The battery disposal method may dier depending on •

your country and region. Dispose of the used battery in an

Do not throw or disassemble the battery and do not put it

This may cause an injury, re or explosion.

Use only a battery authorized by Samsung Electronics.

Failure to do so may cause an explosion.

Avoid contact with metal objects such as car keys or clips

when keeping or carrying a battery.

Contact with a metal may cause excessive current and a high

temperature and may damage the battery or cause a re.

Charge the battery according to the instructions in the manual.

Failure to do so, may cause an explosion or re from damage to

Do not heat the product(or battery) or expose it to heat (e.g.

inside a vehicle during the summer).

There is a danger of explosion or re.

Failure to follow instructions marked with this symbol may

cause slight injury or damage to the product.14

15 Chapter 1 Getting Started

Do not place a candle, light cigar, etc. over or on the product.

There is a danger of re.

Use a wall outlet or multi-plug with a grounding part.

Failure to do so may cause electric shock hazard.

Make sure to have the product tested by a safety service

engineer after repairing the product.

Authorized Samsung Repair Centers will carry out safety checks

after a repair. Using a repaired product without testing it for

safety may cause an electric shock or re.

In case of lightning, immediately turn the system o,

disconnect the power cord from the wall outlet and phone

line from modem. Do not use a modem or phone.

There is a danger of electric shock or re.

Do not use your computer and AC-Adapter on your lap or

If the computer temperature increases, there is a danger of

Connect only permitted devices to the connectors or ports

Failure to do so, may cause electric shock and re.

Close the LCD panel only after checking if the notebook

computer is turned o.

The temperature may rise and it may cause overheating and

deformation of the product.

Do not press the Eject Button while the CD-ROM drive is in

You might lose data and the disk might be suddenly ejected and

could cause an injury.

Take care not to drop the product while using it.

This may cause personal injury or loss of data.

Do not touch the antenna with electricity facility such as the

There is a danger of electric shock.

When handling computer parts, follow the instructions on

the manual supplied with the parts.

Failure to do so, may cause damage to the product.

Failure to follow instructions marked with this symbol may

cause slight injury or damage to the product.16 Chapter 1 Getting Started

If the computer emits smoke, or there is a burning smell,

disconnect the power plug from the wall outlet and contact

a service center immediately. If your notebook is external &

removable battery type, remove the external battery.

There is a danger of re.

Do not use a damaged or modied CD.

There is a danger of damaging the product or personal injury.

Do not insert your ngers into the PC Card Slot.

There is a danger of injury or electric shock.

Use recommended computer cleansing solution when

cleaning the product and only use the computer when it is

Failure to do so may cause electric shock or re.

Emergency disk eject method using paperclip should not

be used while the disk is in motion. Make sure to use the

emergency disk eject method only when the Optical Disk

There is a danger of injury.

Do not place your face close to the Optical Disk Drive tray

when it is operating.

There is a danger of injury due to an abrupt ejection.

Check CDs for cracks and damage prior to use.

It may damage the disc and cause disorder of device and injury of

Failure to follow instructions marked with this symbol may

cause slight injury or damage to the product.16

17 Chapter 1 Getting Started

Take care when touching the product or parts.

The device may be damaged or you may be injured.

Take care not to throw or drop a computer part or device.

This may cause injury or damage to the product.

Make sure to close the computer cover before connecting

the power after a reassembly.

There is a danger of electric shock if your body touches an

Use parts authorized by Samsung Electronics only.

Failure to do so, may cause re or damage the product.

Never disassemble or repair the product by yourself.

There is a danger of electric shock or re.

To connect a device that is not manufactured or authorized

by Samsung Electronics, enquire at your service center

before connecting the device.

There is a danger of damaging the product.

Security and Movement Related

When moving the product, turn the power o and separate

all connected cables rst.

The product might be damaged or users may trip over the cables.

For long periods of not using the notebook computer,

discharge the battery and preserve as it is detached.

(For external & removable battery type)

The battery will be preserved at its best condition.

Do not operate or watch the computer while driving a

There is a danger of a trac accident. Please concentrate on

Failure to follow instructions marked with this symbol may

cause slight injury or damage to the product.18 Chapter 1 Getting Started

Cautions on Preventing Data Loss

(Hard Disk Management)

Take care not to damage the data on a hard disk drive.

A hard disk drive is so sensitive to external impact that an •

external impact may cause loss of data on the surface of the

Take extra care, because moving the computer or an impact •

on the computer when it is turned on may damage the data of

the hard disk drive.

The company is not liable for any loss of data on the hard disk •

Causes that may damage the data of a hard disk drive and

the hard disk drive itself.

The data may be lost when an external impact is applied to the •

disk while disassembling or assembling the computer.

The data may be lost when the computer is turned o or reset •

by a power failure while the hard disk drive is operating.

The data may be lost and irrecoverable due to a computer virus •

The data may be lost if the power is turned o while running a •

Sudden impact or movement to the computer while the hard •

disk drive is operating, may cause les to be corrupted or bad

sectors on the hard disk.

To prevent data loss due to damage to the hard disk drive,

please backup your data frequently.

Failure to follow instructions marked with this symbol may

cause slight injury or damage to the product.18

19 Chapter 1 Getting Started

Using the power supply in an airplane

Since the power outlet type diers depending on the type of

airplane, connect the power appropriately.

Since the representative gures of the power plug and

the auto adapter are used, they may dier from the actual

When using the AC power plug

Connect the power plug pins perpendicular into the center of the

If the plug pins are not inserted into the center of the holes, the •

plug pins are only inserted up to half their length. In this case,

reconnect the power plug.

You have to insert the power plug into the outlet when the •

power indicator (LED) of the power outlet is lit green. If the

power is connected properly, the power indicator (LED)

Otherwise, the power indicator (LED) is turned o. In this case,

unplug the power, check if the power indicator (LED) is green,

and then reconnect the power plug. Wrong Example Good Example 220V Power Plug 110V Power PlugCenter HolesPower Indicator (LED)20

When the cigar socket is provided, you have to use the auto

adapter (optional). Insert the cigar plug of the auto adapter into

the cigar socket and connect the DC plug of the auto adapter to

the power input port of the computer. Auto AdapterIn-ight Cigar SocketCigar PlugDC Plug When using the Airplane Charging Converter

Depending on the airplane, you have to use the auto adapter

and charging converter. Connect the airplane charging converter

(optional) to the auto adapter (optional) and then insert the

airplane power input jack into the power outlet. Charging Converter 1 Connect this end to the auto adapter.Connect the airplane power input jack to the power outlet of the airplane. 220

21 Chapter 1 Getting Started

Proper Posture During Computer Use

Maintaining a proper posture during computer use is very

important to prevent physical harm.

The following instructions are about maintaining a proper posture

during computer use developed through human engineering.

Please read and follow them carefully when using the computer.

Otherwise, the probability of (RSI: Repetitive Strain Injury) from

repeated operations may increase and serious physical harm may

The instructions in this manual have been prepared so that •

they can be applied within the coverage of general users.

If the user is not included in the coverage, the •

recommendation is to be applied according to the user’s

Adjust the heights of desks and chairs appropriate to your

The heights are to be adjusted so that your arm forms a right

angle when you place your hand over the keyboard while sitting

Adjust the height of chair so that your heel is comfortably placed

Do not use the computer while you are lying down, but only •

while you are sitting down.

Do not use the computer on your lap. If the computer •

temperature increases, there is a danger of burning yourself.

Work while keeping your waist straight.•

Use a chair with a comfortable back.•

Keep the center of your leg weight not on the chair but on •

your feet when you are sitting on a chair.

To use the computer while talking over the telephone, use a •

headset. Using the computer with the phone on your shoulder

Keep frequently used items within a comfortable work range •

(where you can reach them with your hands).22

Proper Posture During Computer Use

Keep the monitor or LCD away from your eyes by at least

Adjust the height of the monitor and the LCD screen so that its •

top height is equal to or lower than your eyes.

Avoid setting the monitor and LCD excessively bright.•

Keep the monitor and LCD screen clean.•

If you wear glasses, clean them before using the computer.•

When entering contents printed on a paper into the computer, •

use a static paper holder so that the height of the paper is

almost equal to that of the monitor.

Keep your arm at a right angle as shown by the gure.

Keep the line from your elbow to your hand straight.•

Do not place your palm over the keyboard while typing.•

Do not hold the mouse with excessive force.•

Do not press the keyboard, touchpad or mouse with excessive •

It is recommended connecting an external keyboard and •

mouse when using the computer for long periods of time.22

Proper Posture During Computer Use

Volume Control (Headphones and Speakers)

Check your volume rst to listen to music.

Check if the volume is too loud before using headphones.•

It is not recommended using headphones for long periods of •

Any deviation from the equalizer default setting could cause •

The default setting can be changed through software and •

driver updates without your intervention. Please check the

equalizer default setting before rst usage.

Use Time (Break Time)

Take a break for 10 minutes or more after a 50-minute period •

when working for more than one hour.

Do not use the computer in dark locations. The illumination •

level for computer use must be as bright so for reading a book.

Indirect illumination is recommended. Use a curtain to prevent •

reection on the LCD screen.

Do not use the computer in hot and humid locations.•

Use the computer within the allowed temperature and •

humidity range specied in the User Guide.24

Front View (For 550PxC models)

The pictures used for the cover and the main body in the •

User Manual are those of the representative model of each

series. Therefore the colors and appearance of the pictures

may dier from the actual appearance of the product

depending on the model.

The items marked as optional may not be provided or may •

be provided in dierent locations.

Using this camera, you can take still

pictures and record video.

You can take a picture or make a movie

This indicates the camera operating

3 LCD The screen images are displayed here.

4 Speaker A device used to generate sound.

Turns the computer on and o.

A device to enter data by pressing the

provide functions similar to the mouse

Shows the operating status of the

computer. The corresponding operating

LED is lit when the corresponding

A card slot supports multi cards.

You can use the built-in microphone.24

HDD/ODD This turns when either the HDD or ODD is

Wireless LAN This turns on when the wireless LAN is

This shows the power source and the

battery charge status.

Green: When the battery is fully charged

or the battery is not installed.

Orange: When the battery is being

O: When the computer is running on

battery power without being connected

This shows the computer operating status.

On: When the computer is operating.

Blinks: When the computer is in Sleep

Plays CD or DVD titles.

Since an ODD(Optical Disk Drive) is optional,

the installed drive depends on the computer

You can connect USB devices to the USB port

such as a keyboard/mouse, digital camera, etc.

You can secure the computer by connecting a

lock and cable to the Security Slot.26

What is a chargeable USB port?

USB device accessing and charging functions are •

The USB charging function is supported regardless of •

whether the power is turned on or o.

Charging a device through a chargeable USB port may take •

longer than general charging.

Using the Chargeable USB function when the computer is •

running on battery power reduces the battery usage time.

The user cannot evaluate the charging status of the USB •

device from the computer.

This may not be supported for some USB devices.•

You can turn the Chargeable USB function • ON/OFF by

selecting the Settings > General > USB Charging option.

A jack to connect the AC adapter that

supplies power to the computer.

Connect the Ethernet cable to this port.

The internal heat of the computer is

emitted through these holes.

If the vents are blocked the

computer may overheat.

Avoid blocking the vents as this may

A port used to connect a monitor, TV

or projector supporting a 15pin D-SUB

You can connect an HDMI cable to this

port. Using this port, you can enjoy

digital video and audio on the TV.

USB ports to which you can connect USB

devices as well as a chargeable USB port

Using a chargeable USB port, you can

access or charge a USB device.

The port can be distinguished by

the port of the product.

A jack used to connect the microphone.

A jack used to connect the headphones.28

Front View (For 500P4x, Q470x models)

The pictures used for the cover and the main body in the •

User Manual are those of the representative model of each

series. Therefore the colors and appearance of the pictures

may dier from the actual appearance of the product

depending on the model.

The actual color and appearance of the computer may •

dier from the pictures used in this guide.

Using this camera, you can take still pictures

You can take a picture or make a movie using

This indicates the camera operating status.

LCD The screen images are displayed here.

Turns the LCD on and o.

Speaker A device used to generate sound.

Turns the computer on and o.

Keyboard A device to enter data by pressing the keys.

functions similar to the mouse ball and

Multi Card Slot A card slot supports multi cards.

Microphone You can use the built-in microphone.

You can turn the computer o automatically

by specifying a time when the computer

is turned o or by specifying a minimum

Internet data rate so that when the data

rate is below the threshold, the computer is

Launches the Easy File Share program

that enables you to share les. For more

information, refer to the online help of the

This shows the power source and the battery

Green: When the battery is fully charged

or the battery is not installed.

/ Red or orange: When the battery is

O: When the computer is running on

battery power without being connected to

This shows the computer operating status.

On: When the computer is operating.

Blinks: When the computer is in Sleep mode.30 Chapter 1 Getting Started

Plays CD or DVD titles.

Since an ODD(Optical Disk Drive) is optional,

the installed drive depends on the computer

You can connect USB devices to the USB port

such as a keyboard/mouse, digital camera, etc.

You can secure the computer by connecting a

lock and cable to the Security Slot.

System Light Function (For 500P4x, Q470x models)

For operations at night or when it is dark, port lights and a

keyboard backlight are provided.

Keyboard Backlight (Optional)

What is a chargeable USB port?

USB device accessing and charging functions are •

The USB charging function is supported regardless of •

whether the power is turned on or o.

Charging a device through a chargeable USB port may take •

longer than general charging.

Using the Chargeable USB function when the computer is •

running on battery power reduces the battery usage time.

The user cannot evaluate the charging status of the USB •

device from the computer.

This may not be supported for some USB devices.•

You can turn the Chargeable USB function • ON/OFF by

selecting the Settings > General > USB Charging option.

A jack to connect the AC adapter that

supplies power to the computer.

Connect the Ethernet cable to this port.

A port used to connect a monitor, TV

or projector supporting a 15pin D-SUB

You can connect an HDMI cable to this

port. Using this port, you can enjoy digital

video and audio on the TV.

USB ports to which you can connect USB

devices as well as a chargeable USB port

Using a chargeable USB port, you can

access or charge a USB device.

The port can be distinguished by the

gure ( or ) printed on the

port of the product.

For Windows XP, the USB 3.0 feature may

This is the jack for connecting an ear-set or

This is a Lithium-Ion rechargeable

battery that supplies power to the

The latch used to remove or install the

A device used to produce mid and low

frequency sound louder.

The main memory and hard disk drive is

installed inside the cover.

Bottom View (For 500P4x, Q470x models)

These are used to adjust the height of

This is a Lithium-Ion rechargeable

battery that supplies power to the

The latch used to remove or install the

The main memory and hard disk drive is

installed inside the cover.

33 Chapter 1 Getting Started

Turning the Computer On and O

Turning the computer on

Connect the AC adapter.

Lift the LCD panel up.

Press the Power button to turn the computer on.

Power button LED is lit while the computer is turned on.

LED About Windows Activation

When you turn the computer on for the rst time, the Windows

activation screen appears.

Follow the activation procedures according to the instructions on

the screen to use the computer.

Adjusting the screen brightness

When the computer runs on battery power, the LCD brightness is

automatically set to low.

+ key combination to increase the screen

The Charms menu appears when you place your mouse

pointer at the edge of the top or bottom right of the screen.

Alternatively, if you place your nger on the right edge of the

touchpad and drag your nger toward the center, the Charms

Increase the bar by pressing the Settings

.34 Chapter 1 Getting Started Turning the computer o

Since the procedures to turn the computer o may dier •

depending on the installed operating system, please turn

the computer o according to the procedures for the

purchased operating system.

Save all your data before clicking on • Shut down.

The Charms menu appears when you place your mouse

pointer at the edge of the top or bottom right of the screen.

If you want to power o your computer when you are logged

out, unlock the screen and click Power

Turning the Computer On and OChapter 2.

What is Microsoft Windows 8? 36

Windows Hot Key Function 4436 Chapter 2 Using Windows 8

What is Microsoft Windows 8?

Microsoft Windows 8 (hereafter referred to as Windows) is an

operating system that is required for operating a computer.

To use your computer optimally, you need to know how to use it

properly. Therefore, It is better to learn how to use Windows by

utilizing Windows Help and Support.

The screen may appear somewhat dierent depending on •

the model and the operating system.

Since this guide has been prepared based on Windows •

8, some of the instructions may dier depending on the

version. It may also be modied without prior notice.

Press the F1 Key on the keyboard to display the Help.

Alternatively, place your mouse cursor over the end of the top or

bottom right area on the screen to display the Charms menu.

Click Charms menu > Settings > Help.

If you are connected to the internet, you can access the most

You can view basic instructions on how to use

your computer including new function(s) for the

After connecting to the network, you can check

the Help section required to use the internet.

You can check the Help information required

to protect your computer and personal

37 Chapter 2 Using Windows 8

Windows 8 provides both the new Start screen mode and the

Start Screen Desktop

When you turn on the computer, the Start screen is displayed,

which allows you to use the applications (Application, App,

hereafter referred to as an App) at the same location.

Refers to the default Start screen of

Refers to the apps that are currently

The Charms is hidden at the right of the

screen. Place your mouse pointer at the

edge of the top or bottom right of the

screen to display the Charms.

Or you place your nger on the right edge of

the touch pad and drag your nger toward

the center, the Charms menu appears.

This refers to the currently used user

This refers to the menu that allows you to

use functions such as Search, Share, Start,

Device and Settings.

6 Desktop Switches to Desktop mode.

7 Camera Allows you to take pictures or make a movie.38 Chapter 2 Using Windows 8

This provides similar functions to those provided by the Desktop

in prior Windows versions.

1 Desktop Refers to the Desktop.

The Charms is hidden at the right of the screen.

Place your mouse pointer at the edge of the

top or bottom right of the screen to display the

This refers to the menu that allows you to use

functions such as Search, Share, Start, Device

Click the corner of the bottom left of the screen

to switch to the Start screen.

Displaying Documents and Files

Click Windows Explorer in the taskbar on the Desktop to

search for documents and les.38

39 Chapter 2 Using Windows 8

The Charms is a new type of menu that combines the Start menu

with the Control Panel of existing Windows.

The Charms allows you to quickly congure the device(s)

connected to your computer, search for App(s)/le(s), and use the

sharing function, etc.

Activating the Charms

If you move your mouse pointer to the top or bottom right corner

of the screen, the Charms appears.

SearchShareStar tDeviceSettings

If you want to search for a program or le in the App(s)/

Settings/File(s), simply enter a keyword in the Search

charm and start Search.

You can also search within an App or on the Web.

SearchShareStar tDeviceSettings

You can use this menu to transfer a picture or le to

another user. You can easily share pictures or les with

other users simply by associating multiple Apps with the

SearchShareStar tDeviceSettings

You can move to the Start screen.

SearchShareStar tDeviceSettings

As this allows you to move directly to a desired device,

you can handle tasks such as importing pictures from

a digital camera, streaming a video to your TV or

transferring les to a device on the current screen.

SearchShareStar tDeviceSettings

The Settings charm allows you to perform basic tasks

such as adjusting the volume, turning o the PC, etc.

If you select the Settings charm while a specic App is

running, the settings for the currently running App are

Using the Charms40 Chapter 2 Using Windows 8

Changing the Settings Frequently used Windows menus are collected.Click the Charms > Settings.Icon Name Function Description

Wireless NetworkYou can connect to a wireless network. Select a wireless network to connect to.

Adjusting the VolumeYou can adjust the volume or mute the sound.

Screen BrightnessYou can adjust the screen brightness.

NoticeYou can set the interval at which an App sends notices. ⦽ PowerYou can turn o your computer or select the Power Options.

ENG Language You can set the Language. Change PC settings

You can change more settings.40

41 Chapter 2 Using Windows 8

An App refers to an application program (hereafter referred to as

an App). In a larger sense, it refers to all the software programs

installed on the operating system.

Windows 8 provides basic Apps for frequently performed tasks.

Starting/Exiting an App

Click on an App in the Start screen to activate it.

Move your mouse pointer to the top of the screen.

Your mouse pointer changes to a hand shape.

Click and hold your mouse button and then drag it to the

bottom of the screen. The App moves downward and

disappears and exits.

Displaying Currently Running App(s)

Move your mouse pointer to the top left corner of the screen

to display the last run App.

Then, move your mouse pointer down to display a list of the

currently running Apps in order.

Click on an App in that list or drag it to the center of the

screen. Now, you can check the selected App which is

currently running. Right-click over the App in the list and click Close to exit the App.

242 Chapter 2 Using Windows 8

Running Two Apps at the Same Time

Select the Apps in the Start screen.

Move your mouse pointer to the top of the screen. Your

mouse pointer changes to a hand shape.

If you click and hold your mouse button and move left or

right, you can split the screen to display multiple Apps.

Move the Screen Split Bar to change the screen split ratio.

Supported screen split ratios are 3:7 or 7:3.

Ex) If you run the Weather App and Store App at the

Click Start screen > right-click your mouse button.

at the bottom of the screen to display all the

Apps that are currently installed.

If you right-click over the App to be added, the relevant menu

is activated at the bottom of your screen.

Click Pin to start or Unpin from Start .

Ex) When removing an App in the Start screen

Using the Windows Store

If you run the App Store in the Start screen, the Apps in the

Windows Store are displayed.

However, a Microsoft account is required to purchase App(s) in the

Continue after registering your Microsoft Account in the

Conguring your Microsoft Account

A Microsoft Account allows you to synchronize your settings with

other device(s) running Windows 8 online allowing you to share

You should register a Microsoft Account to download or purchase

App(s) from the Store.

Run the Charms and click Settings > Change PC Settings.

Click Users > Your Account > Switch to a Microsoft

Register your account through the following relevant

You can use the following convenient hot keys in Windows 8.

Windows Key + D Switches to Desktop

Center conguration.

Multi Card Slot (Optional) 54

Connecting an External Display Device 56

Adjusting the Volume 60

LCD Brightness Control 62

Diagnosing the Computer Status and

Using the Security Slot (Optional) 74

Using the computer46 Chapter 3. Using the computer Keyboard

Shortcut key functions and procedures are discussed in the following sections. The keyboard image may di er from the actual keyboard.• The keyboard may di er depending on your country. The following mainly describes the shortcut keys.•

Press both the Fn key and hot key at the same time.

Alternatively, press the Fn Lock key as well as a hot key to use the hot key functions more easily.

Shortcut Keys Name Function

Settings The Samsung software control program, the Settings, is launched.

Screen Brightness Control Controls the screen brightness.

CRT/LCD Switches the screen output to the LCD or external monitor when an external monitor (or TV)

is connected to the computer.

Turns the Touchpad function on or o.

Mute Press this button to turn the audio on or o.

Volume Control Controls the volume.

System Light Brightness

Adjusts the brightness settings of both the keyboard backlight and the port lights at the

For some models, the keyboard backlight function is not provided.

Silent Mode Reduces the Fan noise so that users can use the computer without hearing noise.

Turns all wireless network devices on or o.

(Only for models with a wireless network device.)48 Chapter 3. Using the computer

Other Function Keys (Optional)

Performs the right-click mouse function (touchpad).

without pressing the Fn key.

If the Fn Lock function is On• : You can use the hot key

functions without pressing the Fn key.

If the Fn Lock function is O• : You can use a hot key

function by pressing the Fn key + the hot key at the same

If the hot keys do not work properly, you have to install the

49 Chapter 3. Using the computer

The touchpad provides the same function as a mouse and the left

and right buttons of the touchpad plays the role of the left and

right buttons of a mouse.

Touch the touchpad with your ngers only. •

Anything other than your ngers, such as a ball-point pen,

will not be recognized by the touchpad.

If you touch the Touchpad or press the Touchpad buttons •

while booting up, the Windows boot time may be

Basic Touchpad Functions

Moving the cursor on the screen

Place your nger on the touchpad slightly and move your nger.

The mouse cursor will move accordingly. Move your nger in the

direction you wish to move the cursor.

Place a nger on the touchpad and click on an item once.

Alternatively, press the left button once quickly and release it.

Double-Click Function

Put your nger on the touchpad and quickly tap twice with your

nger on an item you want.

Alternatively, press the left touchpad button twice quickly.

or50 Chapter 3. Using the computer

This corresponds to clicking the right mouse button.

Press the right touchpad button once. The corresponding pop-up

menu appears. Click Drag Function

Dragging refers to moving an item to another place after selecting

Press and hold down the left touchpad button over an item you

want to drag and move the item to the new location. Holding down the left touchpad button Move

The Gesture Function of the Touchpad (Optional) The Touchpad Gesture function may not be provided and • the version of the function may dier depending on the model. Some usage procedures may dier depending on the version.For detailed usage procedures, refer to the description in • the Touchpad Settings window. Conguring the Gesture Function

Some gesture functions may not be congured.

In this case, you can congure them using the following path.

When the Touchpad Settings window appears, click the

corresponding item in the Select an Item to Congure

setting to select the checkbox for the corresponding item. To cancel the Gesture function, deselect the checkbox for the corresponding item in the Touchpad Settings window. Touchpad50

51 Chapter 3. Using the computer

This function is the same as the scroll area of the Touchpad.

If you place two ngers over the Touchpad and move them up,

down, left or right, the screen is scrolled up, down, left or right

If you place two ngers over the Touchpad together or apart, the

current image or text is zoomed in or out.

Charms Menu Activating Function

If you place your nger on the right edge of the touch pad and

drag your nger toward the center, the Charms menu appears.

Displaying Additional Menu(s) of a Currently Running

Place your nger at the edge of the top area on the touch pad and

drag your nger toward the center, and the menu of the currently

running App appears.

Touchpad52 Chapter 3. Using the computer

Last Run Window Opening Function

Place your nger on the left edge of the touch pad and drag

your nger towards the center to activate a previously operating

program from among the currently running programs.

Touchpad On/O Function

Locking with shortcut keys

If you want to use the mouse only without using the touchpad,

you can turn the touchpad o.

To lock the touchpad function, press the

You can set the touchpad and touchpad button settings in

the tabs that appear when clicking Charms menu on the

Desktop > Settings > Control Panel > Hardware and

Auto-locking when connecting USB mouse

If an external USB pointing device is connected in the Charms

menu in Desktop > Settings > Control Panel > Hardware and

Sound > Touchpad, check Disabled to disable the touchpad

feature when connecting to the USB mouse.

This auto-locking function is not provided for some models.

53 Chapter 3. Using the computer

If your computer does not have a CD drive, you can purchase an

external CD drive. Do not insert a cracked or scratched CD. • Otherwise, the CD may break and damage the optical disk drive when the CD rotates at a high speed.When you clean a CD or DVD title, wipe with a soft cloth • from inside to outside.Insert a Mini CD into the center of the CD drive.• The gures used for the description are of a representative • model. Therefore the gures may dier from the real ones.Using a CD that is not in the shape of a circle is not • recommended. Using CD Drive

Press the Eject button of the optical disk drive at the side of

Emergency Hole Eject ButtonStatus Indicator 2

When the CD tray opens, insert a CD or DVD and push the

tray in until it clicks.

Push the CD tray inward until it clicks.

The CD drive status indicator is turned on. A CD drive’s reading and writing speed may dier • depending on the condition and type of the media.To eject a CD when the CD drive does not work or the • computer is o, place the end of a paper clip () into the Emergency Hole until the CD tray is ejected.54 Chapter 3. Using the computer

Using the multi card slot, you can read and write data to cards.

You can use a card as a removable disk and conveniently

exchange data with digital devices such as a digital camera, digital

camcorder, MP3, etc.. Supported Cards : SD Card, SDHC Card, SDXC Card• You have to additionally purchase a multi card with the • necessary capacity depending on your requirements.You can use a multi card just like any data storage device. • A copyright protection function is not supported.Since you can lose a card when moving the computer, • keep the card separately.The gures used for the description are of a representative • model. Therefore the gures may dier from the real ones.If a slot protection dummy card is inserted into your • computer, remove the dummy card before using the computer.These descriptions are written based on Windows 8, the • latest operating system. Therefore, some descriptions and gures may dier from your operating system. But as the usage is similar to other Windows operating systems, you can use these descriptions for reference. Using the card

Insert the card into the multi card slot in the indicated

direction. Example) SD Card 2

The following message appears on the top right. Click to

open the folder and click View Files. If a message appears to notify you of any problem, click the corresponding window > Continue without Scanning. You can perform the following process described in No. 3.54

55 Chapter 3. Using the computer

Windows Explorer runs on the Desktop. You can save, move

and delete data on the corresponding drive.

Using a Mini SD Since the above cards are too small, you cannot insert the cards

into the slot directly.

Insert the card into the dedicated adapter (available from most

electronic retailers) and then insert the adapter into the multi card

To remove a memory card

Take hold of the end of the card and remove the card.

To format a memory card

When using the memory card for the rst time, you must format

the card before using it. Formatting a card deletes all data saved on the card. If the card includes data, backup the data before formatting it. 1

Click the Windows Explorer icon in the taskbar on the

Right-click over a card drive with the touchpad and select

Click Start to the formatting. To use a card to exchange data with a digital device such • as a digital camera, formatting the data using the digital device is recommended.When you try to use a card, which is formatted in the • computer, in another digital device, you may have to format the card again in the device.You cannot format, write or delete data from a SD, or SDHC • card with a write protection tab when it is in the Lock position.Inserting and removing a memory card repeatedly may • damage the memory card.56 Chapter 3. Using the computer

Connecting an External Display Device

If you connect an external display device such as a monitor, TV,

projector, etc., you can view the picture on the wider screen of the

external device when you give a presentation or watch a video or

The computer provides an analog monitor port (D-SUB) and a

digital video/audio port (HDMI).

The visual quality is sharper when a display device is connected

through the HDMI port rather than the analog monitor port

(D-SUB) port. Therefore, when multiple ports are supported,

connect a display device to a port that provides the better visual

Before you start, check the port and cable of the external

display device and then connect the display device to the

About the connection cable

Users should additionally purchase the necessary connection

57 Chapter 3. Using the computer

Connecting to the monitor port (Optional)

You can experience a wider screen by connecting the computer to

a monitor, TV or projector with a monitor port.

You can give better presentations by connecting the computer to

Connect the D-SUB port of the computer and the port of the

monitor or TV with the monitor cable (15 pin).

Connect the power cord of the connected monitor, TV or

projector and turn the power on.

Change your TV to external device mode when connecting to

Press the + key once to display a window to select

The contents are only displayed on the PC

monitor (current device).

The contents of the current device are displayed

on the external device as well.

The screen of the current device is expanded to

the external device.

The contents are displayed only on the screen of

the external device.

Alternatively, to set up dual view:

Open the Display Settings window in the Control Panel,

select Monitor 2 and select the Expand to t to this

monitor checkbox to set dual view. For more detailed

information, refer to the Windows online help.

Connecting an External Display Device58 Chapter 3. Using the computer

Connecting through the HDMI port (Optional)

By connecting the computer to a TV with a HDMI port, you can

enjoy both a high visual quality and a high sound quality.

After connecting a TV through HDMI, you have to congure the

Connect the HDMI cable to the HDMI port of the TV.

This is only supported for models that support a TV output •

When a TV provides more than one HDMI port, connect •

the computer to the DVI IN port.

When connecting the computer to a TV, switch the •

external input mode of the TV to HDMI.

Press the + key once to display a window to select

The contents are only displayed on the PC

monitor (current device).

The contents of the current device are displayed

on the external device as well.

The screen of the current device is expanded to

the external device.

The contents are displayed only on the screen of

the external device.

External Monitor / TV is not supported in the DOS •

Command Prompt window.

Simultaneous output to all 3 (LCD + CRT + HDMI) is not •

Connecting an External Display Device58

59 Chapter 3. Using the computer

Using NVIDIA graphics more eciently

NVIDIA Optimus is a function that enables automatic selection

and usage of the internal or external graphics chipsets depending

on the currently running software.

For example, the internal graphics chipset can be used for

Internet surng or word processing to minimize battery power

consumption and the high-performance external graphics graphic

chipset can be used for gaming or video processing to deliver a

more realistic experience. The NVIDIA Optimus model supports Windows 8 only.• This function is only available in models that support the • NVIDIA Optimus technology. Registering programs to be executed by the external

To run a program using the external graphics graphic chipset, you

have to register the program in the NVIDIA Panel.

Some programs are pre-registered. To register more programs (e.g.

3D games, etc.), complete the following steps.

Right-click over the Desktop and select NVIDIA Panel.

Select 3D Settings > Manage 3D settings in the left pane

and select the Program Settings tab.

In the Select a program to customize(S) eld, click the Add

button to register the software. You can register executable les (EXE) only. 4

In the Select the preferred graphics processor for this

program (O) eld, select High-performance NVIDIA

processor and click the Apply button.

The program has been registered.

When you run the registered program, the program is

executed using the external graphics chipset without

requiring additional conguration.

Connecting an External Display Device60 Chapter 3. Using the computer

Adjusting the Volume

You can adjust the volume using the keyboard and the volume

Adjusting the Volume using the Keyboard

Adjusting the Volume using the Volume

to adjust the control

The procedures to record sound using the Windows Recorder are

Connect a microphone to the microphone jack.

You can also use the internal MIC.

Right-click over the Volume icon on the taskbar and select

Check if the microphone is set as the default recording

If this is the case, it is already set as the default device. If not,

61 Chapter 3. Using the computer

Using SoundAlive (Optional)

The SoundAlive function enables you to experience more

stereophonic sound using stereo speakers.

SoundAlive is only supported in Windows 8.•

The software programs provider may vary, depending on •

your computer model.

In addition, some pictures may dier from actual product •

depending on the computer model and software version.

Right-click over the Volume in the taskbar on the Desktop

and click Play Device.

(Alternatively, click the Charms menu on the Desktop >

> Control Panel > Hardware and Sound >

Right-click over the Speakers and select Properties.

Select the SoundAlive tab and select one of the modes.

Adjusting the Volume62 Chapter 3. Using the computer

LCD Brightness Control

The screen brightness is automatically set to the brightest

level when AC power is connected and the brightness is

automatically set dimmer when the computer runs on battery

power to extend the battery use time.

Controlling the Brightness Using the Keyboard

Adjust the brightness with the screen brightness control bar.

Saving battery power consumption•

Decreases the LCD brightness when the computer

is running on battery power to save battery power

LCD bad pixels principle of computer•

Samsung observes the specications regarding strict

quality and reliability of LCD. But in spite of that, it is

inevitable that there might be a small number of bad

pixels. A large number of bad pixels can cause problems in

appearance, but a small number of pixels doesn’t aect the

computer performance.

Therefore Samsung observes and manages the following

- Bright dot : 2 or less

- Black dot : 4 or less

- Combination of Bright and Dark : 4 or less

Instructions for Cleaning the LCD Clean the LCD panel with a soft cloth lightly moistened with

computer cleansing detergent moving in one direction.

Cleaning the LCD panel with excessive force can damage the

63 Chapter 3. Using the computer

A wired network is a network environment used for a company

network or broadband internet connection at home.

Since these descriptions are written on the basis of the •

latest operating system, Windows 8, some of the content

and the gures of the descriptions may dier depending

on the operating system. Since the procedures for other

Windows operating systems are similar, use the computer

referring to these descriptions.

The gures used for the description are of a representative •

model. Therefore the gures may dier from the real ones.

Connecting to the Wired LAN

Connect the LAN cable to the wired LAN port.

Click Charms menu on the Desktop > Settings

Control Panel > Network and Internet > Network and

Sharing Center and click on Change adapter settings in

Select Ethenet and click the right button of the touch pad

and select Properties.

The LAN Device name may dier depending on your

computer’s Network Device.64 Chapter 3. Using the computer

of Network Components and click Properties.

The Network Component name may dier depending on •

the Operating System Installed.

To add a network component, click Install in the screen •

shown in the gure above. You can add clients, services,

Congure the IP settings.

When using DHCP, select Obtain an IP address

automatically. To use a static IP address, select Use the

following IP address, and set the IP address manually.

When not using DHCP, ask your network administrator for the

When you have completed the settings, click the OK button.

The network settings have been completed.

65 Chapter 3. Using the computer

Using the WOL (Wake On LAN) function

<Wake On LAN> is a function that activates the system from Sleep

mode when a signal (such as a ping or magic packet command)

arrives over the network (wired LAN).

Click Charms menu on the Desktop > Settings

Control Panel > Network and Internet > Network and

Sharing Center and click on Change adapter settings in

Right-click on the Wired Ethernet Connection and select

Select Allow this device to wake the computer, then click

OK. Restart the system.

- If the system wakes up from Sleep mode even though there

is no received signal, use the system after disabling the

<Wake On LAN> function.

- The LAN LED may not be turned o if System is shoutdown

without disabling the WOL (Wake on LAN) option.

Connecting a wired LAN while using a wireless LAN may not

<Wake On LAN> function. Set the Wireless LAN

to Disable to use the <Wake On LAN> function.

- <Wake On LAN> feature may not work while using Hybrid

power saving feature. Hybrid sleep mode can be disabled

from Power Options under Control Panel.

For Windows 8, Wake On LAN is not supported by Ping.

When connected to a 100Mbps/1Gbps wired LAN and the

computer exits Sleep/hibernation mode, a message appears

informing you of a connection to a 10Mbps/100Mbps

wired LAN. This happens because when the computer exits

standby/hibernate mode, restoring the network takes about

3 seconds. When the network is restored, it operates at

When system is running on battery, some time it may take

a few second extra after inserting LAN cable to be able to

connect to internet. This symptom happen as a result of

power saving feature to reduce battery consumption.

When system is running on battery, the Wired LAN speed

is decreased automatically to reduce battery consumption.

In such case, a 1Gbps /100Mbps LAN would function at

100Mbps/10Mbps speed.66 Chapter 3. Using the computer A wireless network (Wireless LAN) environment is a network

environment that enables communicating between multiple

computers at home or a small-size o ce through wireless LAN

The screen  gures and terms may di er depending on the •

Depending on the program version, some functions may •

not be provided or di erent functions may be provided.

The descriptions below are for computer models with •

a Wireless LAN card or device. A Wireless LAN device is

The pictures in this manual may di er from the actual

product depending on your wireless LAN device model.

What is an Access Point ( AP)?

An AP is a network device that bridges wired and wireless

LANs, and corresponds to a wireless hub in a wired network.

You can connect multiple wireless LAN installed computers

67 Chapter 3. Using the computer

Connecting to a Wireless LAN If there is an AP, you can connect to the Internet via the AP using

the Wireless LAN connection method provided by Windows.

icon, a list of available APs appears. If you

select an AP to connect to, the Connect button appears. AP List 2

If a network key is set for the AP, enter the network key and

then click OK. For the network key, please ask your network administrator. 3

When the AP connection is completed, Connected is

displayed next to the corresponding AP. You can now you can

use the wireless network.68 Chapter 3. Using the computer

Using the Multimedia App

You can enjoy photo, video and music les with the S Camera, S Gallery and S Player apps.

You can take photos and record videos with the S Camera app, and view them directly in this app.

Only photos or videos recorded with the S Camera

app can be viewed with the S Camera app.

You can view the photo, video and music les saved

Depending on the version of the program, some functions

may not be provided or dierent functions may be provided.

Third-party software related services

For descriptions about and service requests for third-party •

software, please contact the relevant manufacturer.

Some troubleshooting actions in response to service •

requests may not work depending on the software

You can launch an app in the Start screen.68

69 Chapter 3. Using the computer

You can enjoy photo, video and music les with the S Camera, S Gallery and S Player apps.

You can take photos and record videos with the S Camera app, and view them directly in this app.

Only photos or videos recorded with the S Camera

app can be viewed with the S Camera app.

You can view the photo, video and music les saved

Depending on the version of the program, some functions may not be provided or dierent functions may be provided.Third-party software related servicesFor descriptions about and service requests for third-party • software, please contact the relevant manufacturer.Some troubleshooting actions in response to service • requests may not work depending on the software manufacturer. You can launch an app in the Start screen.

Using the S Camera app

To take a picture, slide the camera mode bar into the Photo

To make a video recording, slide the camera mode bar to the

Tap on Take a picture/Record a video to take a picture

You can view the picture or video using the Picture preview

or S Gallery app. The S Camera app is not available in Desktop mode.Precautions while taking a picture or videoDo not take a picture or video of others without their • consent.Do not take a picture or video in locations where this is not • allowed.Do not take picture or videos in locations where you may • infringe on others’ privacy or condential information may be exposed. Using the Multimedia App

(Optional)70 Chapter 3. Using the computer

Using the S Gallery app

1 Tap Charm menu > Start áᔪŖᮁ᜽᯲ᰆ⊹ᖅᱶ > S Gallery. 2 You can view the pictures and videos taken by the S Camera. In addition, you can apply special eects to the pictures using the photo editing function. You can take a picture in the S Gallery app by tapping the Camera icon. Editing a photo

1 Select Picture preview.Drag it upward slightly from the bottom center.If the options menu appears, select Edit .

Using the Multimedia App

71 Chapter 3. Using the computer

Using the S Gallery app

1 Tap Charm menu > Start áᔪŖᮁ᜽᯲ᰆ⊹ᖅᱶ > S Gallery. 2 You can view the pictures and videos taken by the S Camera. In addition, you can apply special eects to the pictures using the photo editing function.

You can take a picture in the S Gallery app by tapping the

1 Select Picture preview.Drag it upward slightly from the bottom center.If the options menu appears, select Edit . 2 Select an eect to be applied to the photo. E.g. If you select DrawCloseUndoLine previewLine thickness SaveColorErase/DrawFrame Draw Stamp Using the S Player app

1 Tap Charm menu > Start áᔪŖᮁ᜽᯲ᰆ⊹ᖅᱶ > S Player. My PhotosMy MusicMy VideosMy photo listMusic playlist Slideshow 2 Select a menu to enjoy photo, video and music les.Some les may not be played depending on their format. Using the Multimedia App

(Optional)72 Chapter 3. Using the computer

Samsung Software Update

SW Update is a software program that searches for Samsung

software programs and drivers installed when you purchased the

computer and helps you update any drivers or programs.

You can check updatable les before performing the •

update only when you are connected to the internet.

SW Update does not provide any updates for device •

drivers or software programs installed separately by the

From the Start Screen, right-click any area and select All

in the bottom right corner. Then, click SW Update.

If the program is running for the rst time, the User

Agreement for personal information use appears.

The SW Update program runs.

Select the items that you want to update before proceeding

with the update process.

73 Chapter 3. Using the computer

Diagnosing the Computer Status and Troubleshooting

The Support Center program, which is Samsung’s computer’s

troubleshooting guide, supports diagnosing the system and has a

FAQ for frequently occurring problem(s).

Support Center may not be provided or may be a dierent

version depending on the model.

From the Start Screen, right-click any area and select All

in the bottom right corner. Then, click Support

eSupport is activated and starts diagnosing your computer.

After the diagnosing process is nished, the System Status

menu displays a list of the current problems to be solved as

You can solve a problem by clicking the Troubleshoot button

You can secure the computer by connecting a lock and cable to

To use this feature, you have to purchase the lock and cable

additionally. To use the lock and cable, refer to the product

Tie the lock and cable to a xed object and install the other end of

the cable to the security slot.BIOS Setup 76

Setting a Boot Password 78

(optional, 550P7C models only) 84

Settings and Upgrade76 Chapter 4. Settings and Upgrade

The BIOS Setup enables you to congure your computer hardware

according to your needs.

Use the BIOS setup to dene a boot password, change the •

booting priority, or add a new device.

Since incorrect settings may cause your system to •

malfunction or crash, take care when conguring the BIOS.

The functions of the BIOS setup are subject to change for •

product function enhancement purposes.

The BIOS Setup menus and items may dier depending on •

your computer model.

Entering the BIOS Setup

Turn the computer on.

Immediately press the F2 key several times.

After a moment, the BIOS setup screen appears.

The items in the BIOS setup may dier depending on the

77 Chapter 4. Settings and Upgrade

The BIOS Setup Screen

The BIOS Setup menus and items may dier depending on

your computer model.

This is a description about the basic specications

Using this menu, you can congure the major

chipsets and additional functions.

Used to congure security functions, including

This menu enables you to congure peripherals and

booting related settings such as the boot priority.

Used to exit the Setup either saving the changes or

In the Setup, you have to use the keyboard.

F1 Press to view the Setup Help.

Press to move up and down.

ESC Press to return to a higher level

Press to move to another menu.

Press to select an item or to enter a

Press to save the changes and exit

The keyboard image may dier from the actual keyboard.

BIOS Setup78 Chapter 4. Settings and Upgrade

Setting a Boot Password

If you set a password, you have to enter the password when you

turn the computer on or enter the BIOS Setup.

By conguring a password, you can restrict system access to

authorized users only and protect data and les saved on the

The password setting provides the following 3 sub menus.•

(Supervisor Password, User Password and HDD Password)

Do not lose or forget your password. •

Do not let others know your password.•

If you forget the Supervisor Password or HDD Password, •

you will need to request assistance from the service center.

In this case, a service fee will be charged.

When you forget the User Password, you can disable •

the Supervisor Password, and the User Password is also

automatically disabled.

The screen images and terms may dier from actual •

product depending on the computer model and driver

Setting a Supervisor Password

If you set a Supervisor Password, you need to enter the password

when you turn the computer on or enter the BIOS Setup.

Setting only the Supervisor Password and User Password is not

very secure. You can use an HDD Password as well to increase the

Select the Security menu in the BIOS Setup.

Enter a password, press <Enter>, re-enter the password for

conrmation, and press <Enter> again.

The password can be up to 8 alphanumeric characters.

Special characters are not allowed.

The supervisor password has been set.

The supervisor password is required to turn the computer on

or to enter the BIOS Setup.

For some models, if the password entered message appears

in the Setup Notice window, the settings are not complete

until the <Enter> key is pressed.78

79 Chapter 4. Settings and Upgrade

Setting a Boot Password

Setting a User Password

Using the User Password, you can turn the computer on but you

cannot change the major settings of the BIOS Setup because you

cannot enter the BIOS Setup.

This helps prevent unauthorized access to the major settings in

the BIOS Setup menu.

Before conguring a user password, a supervisor password must

have been congured. Deactivating the supervisor password also

deactivates the user password.

In the Set User Password item, press <Enter> and complete the

procedures from Step 3 of Setting a Supervisor Password.

Setting Up a Boot Password

To setup a boot password, the administrator password (Set

Supervisor Password) should be set in advance.

Set the Password on boot item to Enabled.

Once a boot password is set, you have to enter a password to boot

Be sure to remember the password for later use.

Setting up a Hard Disk Drive Password

If you set a password for a hard disk drive, it cannot be accessed

from another computer.

Press <Enter> in the Set HDD Password item and dene a

password as described in Step 3 of the Setting up the Supervisor

The hard disk drive password setting function is not •

provided for some models.

Changing the hard disk drive password•

For security purposes, you can only change a hard disk

drive password after restarting the computer by pressing

the computer Power button.

If you cannot change the hard disk drive password or the

HDD Password Frozen message appears when entering

the BIOS Setup and then selecting Security > HDD Password, press the Power button to turn the computer

on again.80 Chapter 4. Settings and Upgrade

Setting a Boot Password

Deactivating the Password

Press <Enter> on the password to be deactivated. For

example, to deactivate a supervisor password in the Set

Supervisor Password item, press <Enter>.

In the Enter Current Password item, enter the currently

The password is deactivated.

For some models the password is only canceled if the

<Enter> key is pressed in the Setup Notice window.80

81 Chapter 4. Settings and Upgrade

Changing the Boot Priority

As an example, the procedures to change the highest boot priority

device to the hard disk drive are described below.

The screen images and terms may dier from actual product

depending on the computer model and driver version.

Select the Boot menu in the BIOS Setup.

Press <Enter> on the Boot Device Priority item.

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Press the down key (

) to move to the SATA HDD item and

Press the F10 key to save the settings and exit Setup.

The highest boot priority device is now set to the Hard Drive.

If you need to boot to DOS using a USB device, enter the

BIOS Setup, select the Advanced menu and set the Fast

BIOS Mode item to Disabled.82 Chapter 4. Settings and Upgrade

One or more memory modules are installed on the computer.

There are 2 memory slots and users can replace the installed

memory or add new memory.

Replace or install new memory only after shutting the •

computer down completely. Do not replace or install

memory when the computer is in Sleep mode.

Disconnect main power plug and remove the battery

It is recommended that you add a memory module with •

the same specication (the same manufacturer and the

The images used for the illustration are of a representative •

model, therefore the images may dier from the the actual

Adding or Replacing Memory Modules

Remove the screw on the memory cover at the bottom of the

computer using a screw driver. Fixing Screw 2

Insert a new memory module into the memory slot at an

angle of approximately 30 degrees aligning it to the angle of

83 Chapter 4. Settings and Upgrade

Upgrading Memory Memory Slot 3

Push the memory module down so that it is completely xed.

If the memory does not t easily, push the memory module

down while pulling the memory module latches outward. Memory module latches 4

Close the memory cover and fasten the screw.

Removing a memory module

Pull the memory module latches outward.

The memory module will pop up.

Remove the memory module out at an angle of 30 degrees.84 Chapter 4. Settings and Upgrade

(optional, 550P7C models only)

This computer contains either a single hard drive or dual hard

If your computer has a single hard drive, you can install an

additional hard drive in the secondary hard drive bay. The images used in the instructions below are for • illustration purposes only and may dier from the actual product.Supports 9.5mmH 2.5” SATA2 notebook hard drives only • (sold separately).Caution: Hard drive cases have sharp edges that can cause • injury.When adding another hard drive, use the secondary hard • drive case, connector, and screws that are provided with this product. Adding a Hard Drive

Shut down the computer completely and unplug the power

adapter from the main unit.

Remove the hard drive bay cover screw and separate the

cover. ScrewsSecondary Hard Drive BayPrimary Hard Drive Bay 3

Insert the secondary hard drive into the case so that all the

holes are lined up and then

fasten the hard drive screws to

secure the hard drive to the case.

Case Hard Drive Screws z x84

85 Chapter 4. Settings and Upgrade

(optional, 550P7C models only)

Attach the connector to the new drive and insert the drive

into the secondary hard drive bay. Connector z

Connect the unconnected end of the cable to the connector

on the computer so that the white dot on the connector of

the cable is on the right.

Fasten the case screws. Case Screws 7

Attach the hard drive bay cover and fasten the screws. Once you have installed a secondary hard drive, format it in accordance with the instructions in the user manual of the hard drive before use.86 Chapter 4. Settings and Upgrade

Please refer to the following instructions when running the

computer on battery power without connecting the AC power.

A Lithium-Ion smart battery is supplied with this computer.

Carefully read and follow the precautions printed on the •

battery before using the battery.

Before using your computer for the rst time after •

purchasing it, charge the battery completely.

The images used for the illustration are of a representative •

model, therefore the images may dier from the the actual

Installing/Removing the Battery

Shutdown the system, close the LCD panel and place the

computer upside down on a at surface.

Pull the two battery latches outwards , then remove the

To install the battery again, slide the battery into the system.

The battery latches move inwards and x the battery

Check if the battery latch has been moved inwards.86

87 Chapter 4. Settings and Upgrade

Charging the Battery

Attach the battery and connect the AC adapter to the DC-in

jack of the computer.

The battery will then start charging.

When charging is complete, the Charge LED turns green. Status Charge LEDChargingOrangeCharging completeGreen AC adapter not

Measuring the Remaining Battery Charge

You can view the battery charge status by completing the

following procedures.

Conrming the battery charge in the Taskbar

Disconnect the AC adapter and move the mouse cursor over

the battery icon in the system tray of the Taskbar to conrm the

remaining battery charge.

Battery Usage Time Information

A battery is an expendable supply, so when using it over a long

time, the capacity/battery life is shortened. If the battery life is

reduced to under half of its initial time, we recommend purchasing

When not using the battery for a long time, store the battery after

charging it to 30-40% of its capacity. This extends the battery life

time.88 Chapter 4. Settings and Upgrade

Extending the Battery Usage Time

Decreasing the LCD Brightness

Adjust the brightness with the screen brightness control bar.

The battery life will be extended.

Using the power management program

This program helps you use the battery more eciently

and supports the power mode optimized for the operating

Click Charms menu on the Desktop > Settings

Control Panel > Hardware and Sound > Power Options.

Alternatively, right-click the power measuring device icon

in the notication area of the taskbar and select Power

If the following screen appears, select one of the modes.88

89 Chapter 4. Settings and Upgrade

Extending the Battery Life (Optional)

In the Settings program, click Power Management and set the

Battery Life Extender to ON or OFF.

OFF This mode maintains 100% of the battery

charge when using the computer on AC power.

In this case, although the battery use time

increases, the battery life is reduced.

ON This mode maintains 80% of the battery charge

when using the computer on AC power. In this

case, although the battery use time decreases,

the battery life is extended.

Alternatively, to extend the battery life

Press the F2 key when the Samsung logo appears in the

booting sequence to enter the BIOS Setup, select Advanced

> Battery Life Cycle Extension, and set it to Enable.

Then you can use the battery life cycle extension mode.90 Chapter 4. Settings and Upgrade Battery

Using the Battery Calibration Function

When charging/discharging the battery repeatedly for a short time

only, the battery usage time may be reduced by the dierence

between the actual battery charge and the remaining charge

In this case, the actual battery charge and the remaining charge

display will be the same by discharging the battery completely

using the Battery Calibration function, and then recharging it

The screen images and terms may dier from actual product

depending on the computer model and driver version.

Disconnect the AC power adapter after turning o the

Turn the computer back on, and press the F2 key to enter the

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Highlight Yes in the Battery Calibration Conrmation

window and press <Enter>.

The Battery Calibration function is activated and the battery

is forcefully discharged. To stop the operation, press the

This operation requires 3~5 hours depending on the battery

capacity and the remaining battery charge.Chapter 5.

If a problem occurs with your computer, Recovery (recovery

program) allows you to easily restore your computer to the default

(factory) settings. Alternatively, you can back up your computer so

that you can restore it to your preferred state at any time.

Recovery Introduction

Function Description

Recover Restores the entire Windows drive.

Back Up You can back up your entire Windows drive.

Recovery may not be provided or may be a di erent •

version depending on the model.

For models whose hard disk or SSD capacity is less than 64 •

GB, the Recovery program is not provided.

The instructions are provided based on Recovery 6.0 •

version. Some functions may di er slightly or be excluded

depending on the version. Refer to the program's Help

section for more information.

An ODD (CD/DVD drive, etc.) is not supported by the •

93 Chapter 5. Troubleshooting Recovering

You can recover your computer to the default (factory) status

when your computer does not boot up.

- If Windows does not start

Turn your computer on and press the F4 key.

From the Start Screen, right-click any area and select All

in the bottom right corner. Then, click Recovery.

If the program is running for the  rst time, you need to agree

to the User Agreement.

If the initial menu screen appears, click Recover.

Select a recovery point and click Recover. If you set the User Data Maintenance to ON, the computer is restored while maintaining the current user data.Factory Default Point Restores your computer to the factory default status.User's Backup PointRestores your computer to a previously backed up status. 4

Recover is performed based on the screen instructions.

If the recover is completed, you can use your computer

Recovering/Backing up the Computer

(Optional)94 Chapter 5. Troubleshooting Recovering after a Backup

You can recover your computer after you have backed up your

computer to a separate drive or external storage device.

To back up your computer to an external storage device,

connect the external storage device and select the relevant

Click Backup in the Recovery Home screen.

Select the drive to save and click Backup. You cannot select a DVD drive.Select the drive to save to. 3

The backup process is performed based on the instructions.

Recovering/Backing up the Computer

95 Chapter 5. Troubleshooting Recovering

You can recover your computer using the backup from the above

If the backup image is saved to an external storage device,

Start Recovery and click Recover.

Select a Recover Option and click Recover.

Select a point to recover.

The recover is performed based on the screen instructions.

You can use your computer after the recover is completed.

Recovering/Backing up the Computer

(Optional)96 Chapter 5. Troubleshooting To copy the external storage disk

When you replace a storage device such as the HDD, SSD, etc.

(hereafter referred to as a hard disk) built into your computer, you

can move your existing data to the new storage device easily and

The new storage device must have su cient capacity to save

You need to purchase an external hard USB connector

separately to connect the hard disk and your computer.

You need to purchase an external hard USB connector

separately to connect the hard disk and your computer.

Start Recovery and click Disk copy.

Select an option in Disk recovery Point and click Disk copy.

The data on the current hard disk is saved to the new hard

If the data is completely saved, open the hard disk cover at

the bottom of your computer and replace the existing hard

disk with the new one.

If you cannot open the cover at the bottom of the computer,

contact the Samsung Service Center to request assistance.

In this case, you may be charged for the relevant service.

Your computer is now equipped with a new hard disk.

You can use your computer with a larger hard disk capacity

with the same con guration as the old one.

Recovering/Backing up the Computer

97 Chapter 5. Troubleshooting

Export Disk Image Function

If you frequently recover your computer to the default (factory)

settings, you can conveniently recover your computer after

exporting the default (factory) status disk image to an external

Connect the external storage device, and then select a drive

Perform the process by following the instructions to

completely save the default (factory) status disk image to the

external storage device.

Now disconnect the saved external storage device and store

If your computer needs to be restored to the default (factory)

settings, connect the external storage device with the saved

Start Recovery and click Recover. Select Factory Default

Point and click Recover. The Recover process is started.

When the recover process is nished, you can use your

computer with the default (factory) settings.

Recovering/Backing up the Computer

(Optional)98 Chapter 5. Troubleshooting

Recovering/Backing up the Computer

Computer Recovery Function in Windows 8

If you need to install Windows 8 again due to an unexpected error,

use the following function. For models of which the storage device capacity is less than SSD 64 GB, use the system recovery feature provided by Windows instead of the Recovery program. 1

Click the Charms menu > Settings > Change PC Settings >

Click the Start button for PC Recovery or Remove All Items

and Reinstall Windows. PC RecoveryIf your PC does not work properly, you can restore your PC while keeping your media les such as your photo, video and music les, etc. as well as your personal documents. Remove All Items and Reinstall WindowsIf you want to return your PC to the default settings, or start from scratch, you can reset your PC to the factory default. You should back up the les in the following folders before using the PC Recovery function since these les are not kept.\Windows, \Program les, \Program les(x86), \ProgramData, OEM Folder (ex) c:\samsung), \User\<user name>\AppData 3

Follow the onscreen instructions to proceed with the

If the recovery is complete, you can use your computer

You can reinstall Windows using the SYSTEM RECOVERY MEDIA

for Windows when Windows is no longer working properly.

(For models supplied with a SYSTEM RECOVERY MEDIA.)

For models supplied with the Samsung Recovery Solution, you

can reinstall Windows using the Samsung Recovery

These descriptions are for Windows 7/8 and Windows Vista and for

supported models only.

A • SYSTEM RECOVERY MEDIA may not be supplied depending on your computer model.If you cannot start Windows, or if you want to delete • all existing data and reinstall Windows, install Windows according to the descriptions in [Reinstalling when Windows does not start].Some pictures may dier from actual product.• These descriptions may dier depending on the operating • system.Reinstalling Windows may delete data (les and programs) • saved on the hard disk drive.Make sure to backup all important data. Samsung • Electronics shall not be held liable for any loss of data. Reinstalling in Windows

Insert the SYSTEM RECOVERY MEDIA into the DVD drive.

If the Select Windows Installation window appears, click

Install Now. When the Select Update window appears, click

on the relevant item.

If you select • Go online to get the latest updates for installation in the Select Update window, the latest updates are installed and Step 4 follows. At this time, the computer must be connected to the Internet.For Windows 7/8, the screen asking for the operating • system to be installed may appear depending on the version. If you click the Next button, the screen of Step 3appears. 3

If the User Agreement screen appears, select I accept the

license terms and then click Next. For Windows 7/8, this screen may not appear depending on the version.100 Chapter 5. Troubleshooting

Reinstalling Windows

The following window appears, select an installation option.

If you click Custom, the procedures from Step 5 continue

If you click Upgrade, the procedures from Step 6 continue

For Windows 7/8, this screen may not appear depending •

Select this option to Reinstall Windows. You have to

reinstall all necessary device drivers and programs after

the Custom installation. In addition, unnecessary folders

and les may remain on the hard disk drives after the

installation (e.g. C:\ Windows.old, etc.).

Select this option to Upgrade Windows while maintaining

current les, congurations and programs. Although you

therefore do not need to reinstall the device drivers and

programs, some programs may not work properly after the

When a window appears asking for the location to install the

operating system to, select a disk drive partition and click the

Drive D includes an area to save the backup image used by

Samsung Recovery Solution. Installing Windows to drive C is

When previous Windows installation les are in the selected

partition, a message appears informing you that the les and

folders will be moved to the Windows. old folder. Click the

The Windows installation continues.

The computer will restart 3 times during the installation.

If the Press any key to boot from CD or DVD... message

appears after a restart, do not press any button.

Register a user according to the instructions on the Windows

When the registration is complete, the Windows Desktop

For a smooth computer operation, installing the necessary

software installation is recommended.100

101 Chapter 5. Troubleshooting

Reinstalling Windows

Reinstalling when Windows does not start

When Windows does not start, boot up with the SYSTEM RECOVERY MEDIA and from there you can reinstall Windows.

Insert the SYSTEM RECOVERY MEDIA into the DVD drive

and restart the computer.

If the Press any key to boot from CD or DVD... message

appears while booting, press any key on the keyboard.

After a while, the Options windows such as Language, Time,

Keyboard, etc. appear. Conrm the settings and click the

If the Select Windows Installation window appears, click

Install Now. For Windows 7/8, the screen asking for the operating system to be installed may appear depending on the version. If you click the Next button, the screen of Step 5 appears. 5

If the User Agreement screen appears, select I accept the

license terms and then click Next. For Windows 7/8, this screen may not appear depending on the version. 6

When the window asking for the installation type appears,

click Custom. For Windows 7/8, this screen may not appear depending on the version. 7

When a window appears asking for the location to install the

operating system to, select the partition of the disk drive and

then click the Next button. Drive D includes an area to save the backup image used by Samsung Recovery Solution. Installing Windows to drive C is recommended. A If you click • Drive Options (Advanced), you can delete, format, create or expand a partition. Click on a function and proceed according to the instructions on the screen.When previous Windows installation les are in the • selected partition, a message appears informing you that the les and folders will be moved to the Windows.old folder. Click the OK button. 8

The subsequent steps are the same as those from Step 7 of

Installing in Windows.102 Chapter 5. Troubleshooting

You can look for potential problems that may occur with the

system and view the relevant solutions. Also, you may look up any

reference(s) required while operating the computer.

What is a Recovery Area?

A Samsung computers have an additional partition to recover

computers or save backup les. (Only for models with the

This partition is called a Recovery Area and it includes a

recovery image that comprises of the OS and application

The capacity representation of the hard disk

drive(HDD) in Windows is dierent from the product

A The capacity of the storage device (HDD) of the

manufacturer is calculated assuming that 1KB=1,000 Bytes.

However, the operating system (Windows) calculates the

storage device capacity assuming that 1KB=1,024 Bytes,

and therefore the capacity representation of the HDD in

Windows is smaller than the actual capacity.

The capacity representation in Windows may be smaller

than the actual capacity because some programs occupy a

certain area of the HDD outside of Windows.

For models with Recovery, the HDD capacity representation

in Windows may be smaller than the actual capacity because

Recovery uses a hidden area of about 5~20GB of the HDD

to save the recovery image, and that hidden area is not

counted towards the total size available to Windows.

The size of Recovery varies by models because of the

dierent size of applied programs.

103 Chapter 5. Troubleshooting

What is a recovery image?

A This refers to the computer status (including operating

system, specic driver(s), software(s), etc.) which is converted

to a data image. It is required to recover your computer and

is embedded in the computer's hard disk. However, this is

not provided for storage devices where the capacity is less

than 64 GB due to the small capacity.

How can I restore a computer that does not have the

A You can restore the computer using the system recovery

function provided by Windows.

Refer to the Restore Functionality item in the Help section

I cannot nd the Start button on the Desktop.

A There's no Start button in Windows 8.

You can use the Control Panel, PC-running menu(s), etc. by

activating the Charms menu.

I cannot nd the computer's Shutdown button.

A Click the Charms menu > Settings > Power to display the

Click System Shutdown.

The App disappeared in the Start screen.

A Click the Charms menu > Search to display all installed

Apps. Right-click over the corresponding App to select in a

Tile in the Start Screen.

Q&A104 Chapter 5. Troubleshooting

Since I'm familiar with Windows 7, I would like the

Desktop screen to appear as it does in Windows 7.

A Currently, there is no way to set the Desktop to appear by

Press the Windows key + D key simultaneously to reveal

the Desktop when the Start screen appears. This is currently

the only workaround.

How can I install a printer driver?

A Run your driver installation le and follow the corresponding

instructions. You can install it in the same method as the

Refer to your printer manual for detailed instructions for

How can I uninstall the driver?

A On the Desktop, click Charms menu > Settings > Control

Panel > Programs and Features.

Click the program. Then click uninstall.

How can I change the screen settings, environment

settings, type size, color, and so on?

A Click Charms menu > Settings > Change PC Settings >

Personalization. You can set the OS settings such as the

To congure your computer in detail, click the Charms

menu in Desktop > Settings > Control Panel.

You can congure your computer in the same way as

existing Windows systems.

Active X does not run in Internet Explorer on the Start

A Since Internet Explorer on the Start screen complies with the

HTML5 web standards, it does not support Active X. However,

Internet Explorer on the Desktop supports Active X.

How to activate Active X:

If you right-click over the Internet Explorer, the following

window appears. Press the

button and click View on the

Desktop. Active X is now enabled.104

105 Chapter 5. Troubleshooting

I want to remove the pre-installed Windows 8

operating system and install a dierent OS.

A If you want to install a dierent operating system on your

PC, you need to change the BIOS settings rst.

For more information, visit http://www.samsung.com and

go to Customer Support > Troubleshooting. Search for

Windows 8 and look through the list of search results for the

The Desktop displayed on the TV after connecting via

the HDMI port does not t the screen.

A Go to the Graphics Control Panel to adjust the screen

► For Intel graphics cards Right-click over the Desktop and go to Graphics Properties

> Display > General. Adjust the Horizontal Ratio and

Vertical Ratio settings to t your screen and click OK.

► For AMD graphics cards 1. Right-click over the Desktop and select Graphics

Properties > Desktop and Display > My Digital Flat

Panel > Expansion Options (Digital Flat Panel).

2. Adjust the control bar to t the TV corners and click Apply.106 Chapter 5. Troubleshooting

I cannot hear any sound from the TV after connecting

1. Right-click over the taskbar on the Desktop and click Play

2. Change the option to Digital Audio (HDMI), HDMI device,

HDMI Output or another option and click Set as Default.

You can congure your computer in the same way as

existing Windows systems.

A If you want to start your computer in DOS via a USB device,

set the Fast BIOS Mode item in the Advanced menu in the

BIOS Setup to Disabled before using this feature.Chapter 6.

Important Safety Information 108

Replacement Parts and Accessories 110

Regulatory Compliance Statements 112

WEEE Symbol Information 128

Samsung Packaging Take-Back Program 129

Product Specications

Your system is designed and tested to meet the latest standards

for safety of information technology equipment. However, to

ensure safe use of this product, it is important that the safety

instructions marked on the product and in the documentation are

Always follow these instructions to help guard against

personal injury and damage to your system.

Setting Up your System

Read and follow all instructions marked on the product and in •

the documentation before you operate your system. Retain all

safety and operating instructions for future use.

Do not use this product near water or a heat source such as a •

Set up the system on a stable work surface.•

The product should be operated only with the type of power •

source indicated on the rating label.

Ensure that the electrical outlet you are using to power your •

equipment is easily accessible in case of re or short circuit.

If your computer has a voltage selector switch, make sure that •

the switch is in the proper position for your area.

Openings in the computer case are provided for ventilation. •

Do not block or cover these openings. Make sure you provide

adequate space, at least 6 inches (15 cm), around the system

for ventilation when you set up your work area. Never insert

objects of any kind into the computer ventilation openings.

Ensure that the fan vents on the bottom of the casing are clear •

at all times. Do not place the computer on a soft surface, doing

so will block the bottom vents.

If you use an extension cord with this system, make sure that •

the total power rating on the products plugged into the

extension cord does not exceed the extension cord power

For Notebooks with glossy display bezels the user should •

consider the placement of the Notebook as the bezel may

cause disturbing reections from surrounding light and bright

Do not walk on the power cord or allow anything to rest on it.•

Do not spill anything on the system. The best way to avoid •

spills is to not eat or drink near your system.

Some products have a replaceable CMOS battery on the •

system board. There is a danger of explosion if the CMOS

battery is replaced incorrectly. Replace the battery with the

same or equivalent type recommended by the manufacturer.

Dispose of batteries according to the manufacturers

instructions. If the CMOS battery requires replacement insure

that a qualied technician performs the task.

When the computer is turned o, a small amount of electrical •

current still ows through the computer.

To avoid electrical shock, always unplug all power cables,

remove the battery and modem cables from the wall outlets

before cleaning the system.

Unplug the system from the wall outlet and refer servicing to •

qualied personnel if:

– The power cord or plug is damaged.

– Liquid has been spilled into the system.

– The system does not operate properly when the operating

instructions are followed.

– The system was dropped or the casing is damaged.

– The system performance changes.

The Instruction On Safety Operation of NotePC

When installing and operating devices please refer to safety

requirements in the user guide.

Devices can be used only with the equipment specied in the

technical specications of the devices.

3. If any smell of burning or smoke is detected from the computer

the unit should be switched o and battery removed. The unit

should be checked by a qualied technician before reuse.

Service and repair of devices should be carried out by

authorized service centers.

Do not allow your portable computer to operate with the base

resting directly on exposed skin for extended periods of time.

The surface temperature of the base will rise during normal

operation (particularly when AC Power is present). Allowing

sustained contact with exposed skin can cause discomfort or

Important Safety Information110 Chapter 6 Appendix

Replacement Parts and Accessories

Use only replacement parts and accessories recommended by

To reduce the risk of re, use only No. 26 AWG or larger

telecommunications line cord.

Do not use this product in areas classied as hazardous.

Such areas include patient care areas of medical and dental

facilities, oxygen rich environments, or industrial areas.

Do not put rechargeable batteries or products powered by

non-removable rechargeable batteries in the garbage.

Contact the Samsung Helpline for information on how to dispose

of batteries that you cannot use or recharge any longer.

Follow all local regulations when disposing of old batteries.

THERE IS A RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

All systems equipped with CD or DVD drives comply with the

appropriate safety standards, including IEC 60825-1. The laser

devices in these components are classied as “Class 1 Laser

Products” under a US Department of Health and Human Services

(DHHS) Radiation Performance Standard. Should the unit ever

need servicing, contact an authorized service location.

Use of controls or adjustments or performance of

procedures other than those specied in this manual

may result in hazardous radiation exposure. To prevent

exposure to laser beams, do not try to open the enclosure

of a CD or DVD drive.

Class 1M laser radiation when operating part is open.•

Do not view directly with optical instruments.

Class 3B invisible laser radiation when open.•

Avoid exposure to the beam.110

111 Chapter 6 Appendix

Replacement Parts and Accessories

Connect and Disconnect the AC adapter

The socket-outlet shall be installed near the equipment and shall

be easily accessible.

Do not unplug the power cord by pulling the cable only.

Power Cord Requirements

The power cord set (wall plug, cable and AC adapter plug) you

received with your computer meets the requirements for use in

the country where you purchased your equipment.

Power cord sets for use in other countries must meet the

requirements of the country where you use the computer. For

more information on power cord set requirements, contact your

authorized dealer, reseller, or service provider.

General Requirements

The requirements listed below are applicable to all countries:

All power cord sets must be approved by an acceptable •

accredited agency responsible for evaluation in the country

where the power cord set will be used.

The power cord set must have a minimum current capacity •

of 7 A and a nominal voltage rating of 125 or 250 volts AC, as

required by each country’s power system. (USA ONLY)

The appliance coupler must meet the mechanical conguration •

of an EN 60 320/IEC 320 Standard Sheet C7 (or C5) connector,

for mating with appliance inlet on the computer.112 Chapter 6 Appendix

Regulatory Compliance Statements

(If tted with 2.4G band or 5G band)

Low power, Radio LAN type devices (radio frequency (RF) wireless

communication devices), operating in the 2.4GHz/5GHz Band, may

be present (embedded) in your notebook system. The following

section is a general overview of considerations while operating a

Additional limitations, cautions, and concerns for specic countries

are listed in the specic country sections (or country group

sections). The wireless devices in your system are only qualied for

use in the countries identied by the Radio Approval Marks on the

system rating label. If the country you will be using the wireless

device in, is not listed, please contact your local Radio Approval

agency for requirements. Wireless devices are closely regulated

and use may not be allowed.

The RF eld strength of the wireless device or devices that may

be embedded in your notebook are well below all international

RF exposure limits as known at this time. Because the wireless

devices (which may be embedded into your notebook) emit less

energy than is allowed in radio frequency safety standards and

recommendations, manufacturer believes these devices are safe

for use. Regardless of the power levels, care should be taken to

minimize human contact during normal operation.

Some circumstances require restrictions on wireless devices.

Examples of common restrictions are listed on the next page:

Radio frequency wireless communication can interfere •

with equipment on commercial aircraft. Current aviation

regulations require wireless devices to be turned o while

traveling in an airplane.

802.11ABGN (also known as wireless Ethernet or Wi) and

Bluetooth communication devices are examples of devices

that provide wireless communication.

In environments where the risk of interference to other •

devices or services is harmful or perceived as harmful,

the option to use a wireless device may be restricted or

eliminated. Airports, Hospitals, and Oxygen or ammable

gas laden atmospheres are limited examples where use

of wireless devices may be restricted or eliminated. When

in environments where you are uncertain of the sanction

to use wireless devices, ask the applicable authority for

authorization prior to use or turning on the wireless device.

Every country has dierent restrictions on the use of •

wireless devices. Since your system is equipped with

a wireless device, when traveling between countries

with your system, check with the local Radio Approval

authorities prior to any move or trip for any restrictions on

the use of a wireless device in the destination country.

If your system came equipped with an internal embedded •

wireless device, do not operate the wireless device unless

all covers and shields are in place and the system is fully

113 Chapter 6 Appendix

Regulatory Compliance Statements Wireless devices are not user serviceable. Do not modify •them in any way. Modication to a wireless device will void the authorization to use it. Please contact manufacturer for service.Only use drivers approved for the country in which •the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information. United States of America

USA and Canada Safety Requirements and Notices

Do not touch or move antenna while the unit is transmitting or

Do not hold any component containing the radio such that the

antenna is very close or touching any exposed parts of the body,

especially the face or eyes, while transmitting.

Do not operate the radio or attempt to transmit data unless the

antenna is connected; if not, the radio may be damaged.

Use in specic environments:

The use of wireless devices in hazardous locations is limited by the

constraints posed by the safety directors of such environments.

The use of wireless devices on airplanes is governed by the Federal

Aviation Administration (FAA).

The use of wireless devices in hospitals is restricted to the limits

set forth by each hospital. Explosive Device Proximity WarningDo not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modied to be qualied for such use.114 Chapter 6 Appendix

Use On Aircraft Caution

Regulations of the FCC and FAA prohibit airborne operation

of radio-frequency wireless devices because their signals

could interfere with critical aircraft instruments.

Other Wireless Devices

Safety Notices for Other Devices in the Wireless Network:

Refer to the documentation supplied with wireless Ethernet

adapters or other devices in the wireless network.

The Part 15 radio device operates on a non-interference basis

with other devices operating at this frequency. Any changes

or modication to said product not expressly approved by

Intel could void the user’s authority to operate this device.

Unintentional Emitter per FCC Part 15

This device complies with Part 15 of the FCC Rules. Operation is

subject to the following two conditions:(1) this device may not

cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply

with the limits for a Class B digital device pursuant to Part

15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential installation. This equipment generates, uses,

and can radiate radio frequency energy. If not installed

and used in accordance with the instructions, it may cause

harmful interference. If this equipment does cause harmful

interference to radio or television reception, which can be

determined by turning the equipment o and on, the user is

encouraged to try to correct the interference by one or more

of the following measures:

Reorient or relocate the receiving antenna.•

Increase the separation between the equipment and •

Connect the equipment into an outlet on a circuit dierent •

from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician •

Regulatory Compliance Statements114

115 Chapter 6 Appendix

If necessary, the user should consult the dealer or an experienced

radio/television technician for additional suggestions. The user

may nd the following booklet helpful: “Something About

This is available at FCC local regional oces. Our company is not

responsible for any radio or television interference caused by

unauthorized modications of this equipment or the substitution

or attachment of connecting cables and equipment other than

those specied by our company. The correction will be the

responsibility of the user. Use only shielded data cables with this

Intentional emitter per FCC Part 15

(If tted with 2.4G band or 5G band)

Low power, Radio LAN type devices (radio frequency (RF) wireless

communication devices), operating in the 2.4GHz/5GHz Band, may

be present (embedded) in your notebook system. This section is

only applicable if these devices are present. Refer to the system

label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualied for

use in the United States of America if an FCC ID number is on the

This device is restricted to indoor use due to its operation in the

5.15 to 5.25 GHz frequency range. FCC requires this product to be

used indoors for the frequency range 5.15 to 5.25 GHz to reduce

the potential for harmful interference to co-channel Mobile

Satellite systems. High power radars are allocated as primary users

of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar

stations can cause interference with and /or damage this device.

Operation of this device is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2)

this device must accept any interference received, including

interference that may cause undesired operation of the device.

Wireless devices are not user serviceable. Do not modify

Modication to a wireless device will void the authorization

to use it. Contact manufacturer for service.

Regulatory Compliance Statements116 Chapter 6 Appendix

Health and safety information

Exposure to Radio Frequency (RF) Signals

Certication Information (SAR)

This product can be embedded a radio transmitter and receiver.

It is designed and manufactured not to exceed the exposure

limits for radio frequency (RF) energy set by the Federal

Communications Commission (FCC) of the U.S. government. These

FCC exposure limits are derived from the recommendations of two

expert organizations, the National Council on Radiation Protection

and Measurement (NCRP) and the Institute of Electrical and

Electronics Engineers (IEEE). In both cases, the recommendations

were developed by scientic and engineering experts drawn from

industry, government, and academia after extensive reviews of the

scientic literature related to the biological eects of RF energy.

The exposure limit set by the FCC for wireless devices employs a

unit of measurement known as the Specic Absorption Rate (SAR).

The SAR is a measure of the rate of absorption of RF energy by the

human body expressed in units of watts per kilogram (W/kg). The

FCC requires wireless devices to comply with a safety limit of 1.6

watts per kilogram (1.6 W/kg). The FCC exposure limit incorporates

a substantial margin of safety to give additional protection to the

public and to account for any variations in measurements.

SAR tests are conducted using standard operating positions

accepted by the FCC with the wireless transmitting at its highest

certied power level in all tested frequency bands. Although the

SAR is determined at the highest certied power level, the actual

SAR level of the device while operating can be well below the

maximum value. This is because the device is designed to operate

at multiple power levels so as to use only the power required to

reach the network. In general, the closer you are to a wireless base

station antenna, the lower the power output.

Before a new model is available for sale to the public, it must

be tested and certied to the FCC that it does not exceed the

exposure limit established by the FCC. Tests for each model are

performed in positions and locations (e.g. at the bottom on the

body) as required by the FCC.

For body worn operation, this model has been tested and meets

the FCC RF exposure guidelines when used with a Samsung

accessory designated for this product. Non-compliance with the

above restrictions may result in violation of FCC RF exposure

SAR information on this and other model can be viewed on-line

at http://www.fcc.gov/oet/ea/fccid/. This site uses this product FCC ID number on the outside of the product. Sometimes it may be

necessary to remove the battery pack to nd the number. Once

you have the FCC ID number for a particular product, follow the

instructions on the website and it should provide values for typical

or maximum SAR for a particular product.

Regulatory Compliance Statements116

FCC Part 68 (If tted with a modem device.)

This equipment complies with part of the FCC rules. On the

back of this equipment is a label that contains, among other

information, the FCC registration number and ringer equivalence

number (REN) for this equipment. If requested, this information

must be provided to the telephone company.

This equipment uses the following USOC jacks : RJ11C An FCC compliant telephone cord and modular plug is provided

with this equipment. This equipment is designed to be connected

to the telephone network or promises wiring using a compatible

modular jack which is Part 68 compliant. See Installation

Instructions for details.

The REN is used to determine the quantity of devices which may

be connected to telephone line. Excessive RENs on the telephone

line may result in the devices not ringing in response to an

incoming call. In most, but not all areas, the sum of RENs should

not exceed ve (5.0). To be certain of the number of devices that

may be connected to a line, as determined by total RENs, contact

the local telephone company to determine the maximum REN for

If the terminal equipment causes harm to the telephone network,

the Telephone Company will notify you in advance that temporary

discontinuance of service may be required. But if advance notice

is not practical, the telephone company will notify the customer

as soon as possible. Also, you will be advised of your right to le a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities,

equipment, operations, or procedures that could aect the

operation of the equipment. If this happens, the telephone

company will provide advanced notice in order for you to make

necessary modications to maintain uninterrupted service.

If trouble is experienced with this equipment (Modem) for repair

or warranty information, please contact your local distributor.

If the equipment is causing harm to the telephone network,

the telephone company may request that you disconnect the

equipment until the problem is resolved.

The user must use the accessories and cables supplied by the

manufacturer to get optimum performance from the product.

No repairs may be done by the customer.

This equipment cannot be used on public coin phone service

provided by the telephone company. Connection to party line

service is subject to state taris.

The Telephone Consumer Protection Act of 1991 makes it

unlawful for any person to use a computer or other electronic

device, including fax machines, to send any message unless such

message clearly contains in a margin at the top or bottom of

each transmitted page or on the rst page of the transmission,

the date and time it is sent and an identication of the business

or other entity, or other individual sending the message and the

telephone number of the sending machine or such business, other

entity, or individual. (The telephone number provided may not

be any number for which charges exceed local or long-distance

transmission charges.)

In order to program this information into your fax machine, refer

to your communications software user manual.

Regulatory Compliance Statements118 Chapter 6 Appendix

Unintentional Emitter per ICES-003

This digital apparatus does not exceed the Class B limits for radio

noise emissions from digital apparatus as set out in the radio

interference regulations of Industry Canada.

Le présent appareil numérique n’émet pas de bruits

Intentional Emitter per RSS 210

This device complies with RSS 210 of Industry Canada. Operation

is subject to the following two conditions: (1) this device may not

cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of this

compromettre le fonctionnement du dispositif.

The term “IC” before the equipment certication number only

signies that the Industry Canada technical specications were

met. To reduce potential radio interference to other users, the

antenna type and its gain should be so chosen that the equivalent

isotropically radiated power (EIRP) is not more than that required

for successful communication. To prevent radio interference

to the licensed service, this device is intended to be operated

indoors and away from windows to provide maximum shielding.

Equipment (or its transmit antenna) that is installed outdoors is

subject to licensing.

Pour empecher que cet appareil cause du brouillage au service

l’exterieur, il doit faire l’objet d’une licence.

(If tted with 2.4G band or 5G band)

Low power, Radio LAN type devices (radio frequency (RF) wireless

communication devices), operating in the 2.4GHz/5GHz Band, may

be present (embedded) in your notebook system. This section is

only applicable if these devices are present. Refer to the system

label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualied for

use in Canada if an Industry Canada ID number is on the system

Regulatory Compliance Statements118

When using IEEE 802.11a wireless LAN, this product is restricted to

indoor use due to its operation in the 5.15- to 5.25-GHz frequency

range. Industry Canada requires this product to be used indoors

for the frequency range of 5.15 GHz to 5.25 GHz to reduce the

potential for harmful interference to co-channel mobile satellite

systems. High power radar is allocated as the primary user of the

5.25- to 5.35-GHz and 5.65 to 5.85-GHz bands. These radar stations

can cause interference with and/or damage to this device.

The maximum allowed antenna gain for use with this device

is 6dBi in order to comply with the E.I.R.P limit for the 5.25- to

5.35 and 5.725 to 5.85 GHz frequency range in point-to-point

The power output of the wireless device (or devices), which may

be embedded in your notebook, is well below the RF exposure

limits as set by Industry Canada.

Operation of this device is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2)

this device must accept any interference received, including

interference that may cause undesired operation of the device.

To prevent radio interference to licensed service, this device

is intended to be operated indoors and away from windows

to provide maximum shielding. Equipment (or its transmit

antenna) that is installed outdoors is subject to licensing.

Wireless devices are not user serviceable. Do not modify

them in any way. Modication to a wireless device will void

the authorization to use it. Contact manufacturer for service.

(Si l’appareil est équipé d’une bande 2,4 G ou 5 G)

Regulatory Compliance Statements120 Chapter 6 Appendix

(for products tted with an IC-compliant modem)

The Industry Canada label identies certied equipment.

This certication means that the equipment meets certain

telecommunications network protective, operation, and safety

requirements. The Department does not guarantee the equipment

will operate to the users’ satisfaction.

Before installing this equipment, users should make sure that

it is permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be

installed using an acceptable method of connection. In some

cases, the inside wiring associated with a single-line individual

service may be extended by means of a certied connector

assembly. The customer should be aware that compliance with

the above conditions may not prevent degradation of service in

Repairs to certied equipment should be made by an authorized

Canadian maintenance facility designated by the supplier. Any

repairs or alterations made by the user to this equipment, or

equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should make sure, for their own protection, that the

electrical ground connections of the power utility, telephone lines,

and internal metallic water pipe system, if present, are connected

together. This precaution may be particularly important in rural

Regulatory Compliance Statements120

121 Chapter 6 Appendix

To avoid electrical shock or equipment malfunction do not

attempt to make electrical ground connections by yourself.

Contact the appropriate inspection authority or an electrician,

The Ringer Equivalence Number (REN) assigned to each

terminal device provides an indication of the maximum number

of terminals allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of

devices subject only to the requirement that the sum of the Ringer

Equivalence Numbers of all the devices does not exceed 5.

Déclarations sur les télécommunications selon DOC

Regulatory Compliance Statements122 Chapter 6 Appendix

European Union CE Marking and Compliance Notices

Products intended for sale within the European Union are marked

with the Conformité Européene (CE) Marking, which indicates

compliance with the applicable Directives and European standards

and amendments identied below. This equipment also carries

the Class 2 identier.

The following information is only applicable to systems labeled

This Information Technology Equipment has been tested and

found to comply with the following European directives:

EMC Directive 2004/108/EC•

Low Voltage Directive 2006/95/EC•

Manufacturer Information

No. 198, Fangzhou Road, Suzhou Industrial Park, Jiangsu Province,

Tel: +86-512-6253-8988

For the web or the phone number of Samsung Service Centre, see

the Warranty or contact the retailer where you purchased your

Regulatory Compliance Statements122

123 Chapter 6 Appendix

European Radio Approval Information

(for products tted with EU-approved radio devices)

This Product is a Notebook computer; low power, Radio LAN type

devices (radio frequency (RF) wireless communication devices),

operating in the 2.4GHz/5GHz band, may be present (embedded)

in your notebook system which is intended for home or oce use.

This section is only applicable if these devices are present. Refer to

the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualied for

use in the European Union or associated areas if a CE mark

with a Notied Body Registration Number and the Alert Symbol is

on the system label.

The power output of the wireless device or devices that may be

embedded in you notebook is well below the RF exposure limits

as set by the European Commission through the R&TTE directive.

The low band 5.15 - 5.35 GHz is for indoor use only.

See 802.11b and 802.11g restrictions for specic countries

or regions within countries under the heading “European

Economic Area Restrictions” below.

EU R&TTE Compliance Statements

Hereby, Samsung, declares that this Notebook

PC is in compliance with the essential

requirements and other relevant provisions of

Directive 1999/5/EC.

Regulatory Compliance Statements124

Notebook PC in overeenstemming is met

Regulatory Compliance Statements124

To view the EU Declaration of Conformity for this product (in

English only), go to: http://www.samsung.com/uk/support/

download/supportDownMain.do then search the model number

If the Declaration of Conformity for the model you are interested

in is not available on our web-site, please contact your distributor.

European Economic Area Restrictions

Local Restriction of 802.11b/802.11g Radio Usage

[Note to integrator: The following statements on local restrictions

must be published in all end-user documentation provided with

the system or product incorporating the wireless product.]

Due to the fact that the frequencies used by 802.11b/802.11g

wireless LAN devices may not yet be harmonized in all

countries, 802.11b/802.11g products are designed for use

only in specic countries or regions, and are not allowed

to be operated in countries or regions other than those of

As a user of these products, you are responsible for ensuring

that the products are used only in the countries or regions

for which they were intended and for verifying that they

are congured with the correct selection of frequency and

channel for the country or region of use. Any deviation from

permissible settings and restrictions in the country or region

of use could be an infringement of local law and may be

Regulatory Compliance Statements126

The European variant is intended for use throughout the European

Economic Area. However, authorization for use is further restricted

in particular countries or regions within countries, as follows:

European standards dictate maximum radiated transmit power

of 100 mW eective isotropic radiated power (EIRP) and the

frequency range 2400 – 2483.5 MHz.

The low band 5.15 - 5.35 GHz is for indoor use only.

The product may be used outdoors, but for outdoor transmissions

over a distance of 300m or more, a license from the BIPT is

This restriction should be indicated in the manual as follows:

For Metropolitan departments:

2.400 - 2.4835 GHz for indoor use.

2.400 - 2.454 GHz (channels 1 to 7) for outdoor use.

For Guadeloupe, Martinique, St Pierre et Miquelon, Mayotte:

2.400 - 2.4835 GHz for indoor and outdoor use.

For Reunion, Guyane:

2.400 - 2.4835 GHz for indoor use.

2.420 - 2.4835 GHz for outdoor use (channels 5 to 13)

The low band 5.15 - 5.35 GHz is for indoor use only.

Regulatory Compliance Statements126

127 Chapter 6 Appendix

Regulatory Compliance Statements

European Telecommunication Information

(for products tted with EU-approved modems)

Marking by the symbol indicates compliance of this equipment

to the Radio and Telecom Terminal Equipment Directive 1999/5/

EC. Such marking is indicative that this equipment meets or

exceeds the following technical standards:

CTR 21 - Attachment requirements for pan-European approval for

connection to the analogue Public Switched Telephone Networks

(PSTNs) of TE (excluding TE supporting voice telephony services) in

which network addressing, if provided, is by means of Dual Tone

Multi-Frequency (DTMF) signaling.

Although this equipment can use either loop disconnect

(pulse) or DTMF (tone) signaling, only the performance of

the DTMF signaling is subject to regulatory requirements for

It is therefore strongly recommended that the equipment

is set to use DTMF signaling for access to public or private

emergency services. DTMF signaling also provides faster call

This equipment has been approved to Council Decision 98/482/

EEC - “CTR 21” for Pan-European single terminal connection to the

Public Switched Telephone Network (PSTN).

However, due to dierences between the individual PSTNs

provided in dierent countries, the approval does not, of itself,

give an unconditional assurance of successful operation on every

PSTN termination point. In the event of problems, you should

contact manufacturer Technical Support.

RTC CAUTION CAUTION : Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended

by the manufacturer. Discard used batteries according to the

Manufacturer’s instruction.

Attention: Danger d’explosion si les piles sont mal palcées.

piles usagées selon les instructions du fabriquant.128 Chapter 6 Appendix

WEEE Symbol Information

Correct disposal of this product

(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that

the product and its electronic accessories (e.g. charger, headset, USB

cable) should not be disposed of with other household waste at the

end of their working life.

To prevent possible harm to the environment or human health

from uncontrolled waste disposal, please separate these items from

other types of waste and recycle them responsibly to promote the

sustainable reuse of material resources.

Household users should contact either the retailer where they

purchased this product, or their local government oce, for details

of where and how they can take these items for environmentally safe

Business users should contact their supplier and check the terms and

conditions of the purchase contract. This product and its electronic

accessories should not be mixed with other commercial wastes for

For more information on safe disposal and recycling visit our

18002668282, 180030008282.

Correct disposal of batteries in this product

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that

the batteries in this product should not be disposed of with other

household waste at the end of their working life. Where marked,

the chemical symbols Hg, Cd or Pb indicate that the battery contains

mercury, cadmium or lead above the reference levels in EC Directive

2006/66. If batteries are not properly disposed of, these substances

can cause harm to human health or the environment.

To protect natural resources and to promote material re-use, please

separate batteries from other types of waste and recycle them

through your local, free battery return system.

USA ONLY This Perchlorate warning applies only to primary CR (Maganese

Dioxide) Lithium coin cells in the product sold or distributed ONLY in

“Perchlorate Material- special handling may apply, See www.dtsc.

ca.gov/hazardouswaste/perchlorate.”

Dispose unwanted electronics through an approved recycler.

To nd the nearest recycling location, go to our website:

www.samsung.com/recyclingdirect Or call, (877) 278-0799

In partnering with select recyclers, Samsung oers packaging

take-back at no cost to you.

Simply call the following number for the locations nearest you.

Kathy Severson – Logistics contact

Dispose unwanted electronics through an approved recycler.

To nd the nearest recycling location, go to our website:

www.samsung.com/recyclingdirect Or call, (877) 278-0799

Samsung Packaging Take-Back Program130 Chapter 6 Appendix

The system specications may dier depending on the derived

For detailed system specications, refer to the product catalogue.

CPU Intel Core i3/i5/i7 Processor

Main Memory Memory type: DDR3 SODIMM Main Chipset

Temperature: -5~40°C for storage,

10~32°C when operating

Humidity: 5~90% for storage,

20~80% when operating

components may be provided depending on the computer

The system specications are subject to change without •

The Storage device capacity of a computer in which •

Recovery is installed, is represented as smaller than the

product specication.

The amount of memory that Windows can use may be •

smaller than the actual amount of memory available.

Product Specications

(For 550PxC models)130

131 Chapter 6 Appendix

The system specications may dier depending on the derived

For detailed system specications, refer to the product catalogue.

CPU Intel Core i3/i5/i7 Processor

Main Memory Memory type: DDR3 SODIMM Main Chipset

Temperature: -5~40°C for storage,

10~32°C when operating

Humidity: 5~90% for storage,

20~80% when operating

components may be provided depending on the computer

The system specications are subject to change without •

The Storage device capacity of a computer in which •

Recovery is installed, is represented as smaller than the

product specication.

The amount of memory that Windows can use may be •

smaller than the actual amount of memory available.

Product Specications

(For 500P4x, Q470x models)132 Chapter 6 Appendix

Product Specications

Registered Trademarks

Samsung is a registered trademark of Samsung Co., Ltd.

Intel, Pentium/Dual-Core/Quad-Core are registered trademarks of

the Intel Corporation.

AMD, Dual-Core/Quad-Core are registered trademarks of the AMD Corporation.

Microsoft, MS-DOS, and Windows are registered trademarks of the

Microsoft Corporation.

The terms HDMI and HDMI High-Denition Multimedia Interface,

and the HDMI Logo are trademarks or registered trademarks of

HDMI Licensing LLC in the United States and other countries.

All other product or company names mentioned herein are

registered trademarks of their respective companies.

ENERGY STAR® Partner

As an ENERGY STAR® Partner, SAMSUNG has

determined that this product meets the ENERGY STAR®

guidelines for energy eciency.

The Glossary lists the terminologies used in this User Guide. For terminologies other than these, look in Windows Help.

A way to save the current data to restore it later if necessary.

A backup is a way to restore computer data when the data or

computer is damaged.

Chargeable USB This program enables supplying power to a specic USB port when

the system is in power saving mode, hibernation mode or o.

This refers to a computer that uses a shared network resource

provided by a server.

(Double Data Rate Synchronous Dynamic Random Access Memory)

DRAM is a memory type whose cells consist of a capacitor and

transistor manufactured at a low price. SDRAM is a memory type

whose performance has been improved by synchronizing the clock

with the external CPU clock. DDR SDRAM is a memory type whose

performance has been improved by doubling the operating speed

of the SDRAM and is widely used nowadays. This computer uses

An administrative tool used to manage computer devices. You can

DHCP (Dynamic Host Conguration Protocol)

This refers to automatically allocating IP addresses to the users on

the network by the network administrators.

Direct X An application interface developed to enable Windows application

programs to access hardware devices at a very high speed. Since

the operating speed of graphics, memory and sound cards must be

very fast to provide high quality video and sound for games, Direct

X enables faster control and interaction between applications and

hardware devices. By using Direct X, the multimedia performance

of Windows has been hugely improved.

Software that interacts between the hardware and the operating

system. An operating system knows the hardware information

and controls the hardware. In general, a driver is supplied with the

corresponding hardware device.

D-sub (D-subminiature)

This is the cable connecting a general CRT monitor and the

computer. Analog video is output through this cable.134

DVD (Digital Versatile Disk)

DVD was developed to replace CD (compact disk). Although the

shape and size of the disc are the same as that of a CD, the capacity

of a DVD is at least 4.7GB while the capacity of a CD is 600MB. DVD

video is digital unlike VHS (analog) video and supports MPEG2

compression and digital audio. To play a DVD, a DVD drive is

A security system used to protect an internal network or intranet

from external networks through an authentication procedure.

HDMI This is a digital video / audio interface specication that transmits

video and audio signals over a single cable.

A power mode that saves all data in memory to the hard disk and

turns the CPU and hard disk o. When canceling Hibernation Mode,

all application programs that were running are restored to their last

This refers to a small image that represents a le that users can use.

IEEE802.XX This is a set fo specications developed by the 802 committee of

IEEE for the LAN connection method called XX.

LAN (Local Area Network)

A communications network connecting computers, printers and

other devices within a local area such as within a building. A LAN

enables all connected devices to interact with other devices on the

network. The current LAN uses the Ethernet media access control

method developed in the early 1980s. To connect to an Ethernet, a

network card called a LAN card, Ethernet card or network interface

card is required. To exchange data between computers, a protocol

is required besides the hardware equipment. Windows Vista uses

TCP/IP as the default protocol.

LCD (Liquid Crystal Display)

There are Passive Matrix and Active Matrix LCD types. This

computer uses the Active Matrix type LCD called a TFT LCD. Since

an LCD is implemented by transistors instead of a cathode-ray tube

unlike a CRT, its size can be slim. And because it does not blink, it

A group of computers and devices, such as printers and scanners,

connected by a communications link. A network can be either

small or large and can be connected permanently through cables

or temporarily through telephone lines or wireless links. The

biggest network is the Internet, a worldwide network.

Network Administrator

A user who plans, congures and manages network operations.

Sometimes, a network administrator is called a system

This refers to the right area of the Taskbar including program icons

such as the volume control, the power options and the time.

This refers to the act or practice of dividing the storage space of

a hard disk drive into separate data areas known as partitions. If a

100GB hard disk drive is partitioned into 2 x 50GB partitions, the

hard disk drive can be used as if there are 2 hard disk drives.

PCMCIA( Personal Computer Memory Card International

This is an extended card slot specication for mobile computers

such as a notebook computer. Not only a memory, device but also

most peripherals such as hard disk drives, LAN cards, etc. can be

connected to this card slot.

A protocol is a set of rules used by computers to communicate with

each other across a network. A protocol is a convention or standard

that controls or enables the connection, communication, and

data transfer between computing endpoints. It denes the data

transmission procedures and the transmission medium for more

ecient network functions.

This refers to a toolbar that can be congured so that you can

launch a program such as Internet Explorer or display the Windows

Desktop with one click. You can add any icon to the quick launch

area of the Taskbar and launch frequently used program by clicking

SDHC (Secure Digital High Capacity) card

This is the extension of the SD card that supports over 2GB bytes.

In general, a server refers to a computer that provides shared

resources for network users.

This refers to setting a resource of a computer such as a folder or

printer so that other users can also use it.

A folder that can be used by other users on the network.

A power mode that enables computers to save power consumption

when they are not being used. When a computer is in Sleep Mode,

the data on the computer memory is not saved to the hard disk. If

the power is turned o, the data in memory will be lost.

System Files refer to les that are read and used by the Windows

operating system. In general, system les must not be deleted or

This is a 4 byte (32 bit) address system separated into each byte

(8 bits) by a dot and each byte is represented as a decimal number.

USB (Universal Serial Bus)

This refers to a serial interface standard developed to replace the

conventional interface standards such as Serial and PS/2.

The data transmission specications are one of the interface

standards used to connect a computer to peripheral devices.

These specications include USB 1.0, 1.1, 2.0 and 3.0.

It is appropriate to support peripheral devices that require high

data rates such as an AV device, secondary HDD or CD-RW.

The higher the version (e.g. USB 3.0), the higher the data rate

Windows Media Player

A multimedia program included with Windows. Using this

program, you can play a media le, create an audio CD, listen to a

radio broadcast, search and manage media les, and copy les to a

portable device, etc.

Monitor Connection / Output 56

S Safety Precautions 6