NEO 3M - Home trainer Tacx - Free user manual and instructions

Brand	Tacx
Model	NEO 3M
Product type	Direct-drive trainer
Axle compatibility	Quick-release axles 130/135 mm and thru-axles 142/148 mm
Cassette compatibility	Shimano 11-speed cassette (compatible with others with adapters)
Power supply	Mains (adapter included) or internal dynamo (self-powered)
Connectivity	Bluetooth, ANT+, Wi-Fi
Power measurement	Integrated, accuracy ±1%
Simulated incline	Up to 25% (climb) and -5% (descent)
Inertia	Flywheel weight of 15 kg
Noise level	Quiet (magnetic drive)
Dimensions (folded)	Approximately 68 x 74 x 53 cm
Weight	Approximately 22 kg
Maximum user weight	130 kg
Recommended use surface	Firm or low-pile mat (avoid thick carpets)
Compatible app	Tacx Training (iOS/Android)
Optional accessories	Training mat 181x92 cm, adapters for special axles
Maintenance and care	Clean with a damp cloth, do not use solvents
Safety	Read the safety guide before use, do not use with a rocker plate
Spare parts and repairability	Available via Garmin or Tacx dealers

Frequently Asked Questions - NEO 3M Tacx

What types of wheel axles are compatible with the Tacx NEO 3M?

The trainer is compatible with quick-release axles of 130/135 mm and thru-axles of 142/148 mm. Adapters are provided for standard cases.

Can I use a cassette other than Shimano 11-speed?

The included cassette body is designed for Shimano 11-speed cassettes. For other types, visit www.garmin.com/manuals/NEO3M for specific adapters.

How do I install my bike on the Tacx NEO 3M?

Remove the rear wheel, select the corresponding axle adapters (QR or Thru-Axle), insert them into the mounts, secure the bike by tightening the axle. Make sure the side indicators turn blue.

Is the Tacx NEO 3M noisy?

No, it uses a quiet magnetic drive. The noise mainly comes from the bike's drivetrain. Place it on a suitable mat to reduce vibrations.

Which app should I use with the Tacx NEO 3M?

Download the Tacx Training app available on iOS and Android. It allows you to control resistance, track performance, and access workouts.

Can the Tacx NEO 3M be used without a mains connection?

Yes, thanks to the internal dynamo, it generates its own power for basic functions like resistance (Freemotion). However, for connected features (Bluetooth, Wi-Fi), the power adapter is required.

What is the maximum weight supported by the trainer?

The maximum user weight (cyclist + bike) is 130 kg.

How to maintain the Tacx NEO 3M?

Clean it with a damp cloth and a little mild detergent. Do not use abrasive products. Regularly check connections and adapters.

Do I need to use a special mat with the NEO 3M?

Yes, it is recommended to use a firm training mat (low-pile type) to protect the floor and stabilize the unit. Avoid thick carpets.

Where to find spare parts or accessories?

Spare parts and accessories (mat, adapters, etc.) are available on buy.garmin.com or from authorized Tacx dealers.

USER MANUAL NEO 3M Tacx

GARMINI ② ①

2 Plug the power cable into a standard wall outlet.
3 Rotate the crank.

The LED is white (page 9).

LED Status

The LED changes colors during training.

LED Activity	Status
White	The trainer is active and working properly.
Blue	The trainer is controlled by your Bluetooth® device.
Green	The trainer is controlled by your ANT+® device.
Yellow	The trainer is controlled by the Tacx smart network adapter (sold separately).
Flashing red	Indicates a critical trainer error. You can check the Tacx Training app for more information.

Floor LED Activity	Status
Blue	Indicates low power output.
Purple	Indicates medium power output.
Red	Indicates high power output.

Training

Going for a Ride

Your first ride on the Tacx NEO 3M trainer should be a short, manual training ride. You should get comfortable with the motion plates.

1 Unlock the motion plates.

TIP: You must rotate each knob toward 🔒, until it clicks.

Technical diagram of a mechanical component with an inset close-up showing a cylindrical component (no text or symbols present)

2 Start pedaling slowly.

The trainer LED is white (page 9).

3 Practice shifting and increasing your speed.

Tips for Natural Riding

• Avoid sprinting when the motion plates are enabled. You can sprint if the motion plates are locked.
  • If you feel motion sickness while riding, try these options:

• Focus your vision on a point in front of your bike.

• Watch a training video while riding.
• Drink plenty of water before and during your ride.
• Stop riding until you feel better, and try again.

Tacx Training App

You can download the Tacx Training app to your compatible phone, tablet, or computer.

• Ride exciting courses without leaving your home.
  • Create your own rides, workouts, and more.
• Manage your training, customize the default settings, and diagnose issues.
• Sync your indoor training data with your Garmin Connect™ account.

- Update your trainer software.

Pairing the Trainer with the Tacx Training App

The first time you pair the trainer with the Tacx Training app, you must connect the trainer to an external power source.

TIP: For ethernet or Wi-Fi ^® network connections, you can purchase a network adapter accessory at buy .garmin.com.

1 Select an option:

- Scan the QR code with the camera on your phone, and follow the on-screen instructions.

- To add the Tacx NEO 3M trainer to your existing account, open the Tacx Training app, and select Settings > Device Manager.

2 On the trainer, press the pairing button ①.

① ② GARMIN

3 On the Tacx Training app, follow the on-screen instructions.
The connected trainer is green.
4 Select a workout or course.
5 Start pedaling.

The trainer LED ② changes from white to blue when paired with the app using Bluetooth technology (page 9).

EN

Device Information

Device Care and Storage

• Unplug the trainer when it is not in use.
- Check the alignment, and lock the motion plates when the trainer is not in use.
• Wipe off the trainer after every use.
• Clean the trainer before storing it.

Folding the Trainer for Storage

1 Check the alignment, and lock the motion plates.

Technical diagram of a mechanical component with an inset close-up showing a cylindrical component (no text or symbols present)

2 Lean the trainer back.
3 Unlock both sides of the trainer.

Technical illustration of a mechanical assembly with orange arrows indicating component alignment (no text or symbols present)

4 Fold up both sides until they click into place.

Mechanical assembly diagram showing a fan or lift mechanism with orange arrows indicating rotational motion (no text or symbols present)

Getting the Owner's Manual

Go to www.garmin.com/manuals/NE03M.

Specifications

Power supply	Use the included power cable.From 100 to 240 V, 50/60 Hz
Operating temperature range	From -10° to 40°C (from 14° to 104°F)
Storage temperature range	From -20° to 60°C (from -4° to 140°F)
	NOTICEIf the trainer is stored or shipped below this temperature range, allow the trainer to normalize to the operating temperature range, and wait 12 hr.before use. Extreme temperature changes can cause condensation inside the trainer that may result in property damage.
Wireless frequency and transmit power	2.4 GHz @ 6 dBm maximum
Maximum rider weight	125 kg (275 lb.)

Tacx® NEO 3M

181 cm (71.3 in) 92 cm (36.2 in)

Technical diagram of a vehicle chassis with labeled component (1) and orange arrows indicating motion or flow direction.