SF4303WMCX - Microwaves SMEG - Free user manual and instructions

Product Type	Connected Microwave
Brand	Smeg
Model	SF4303WMCX
Connected Technology	SmegConnect (Wi-Fi 2.4 GHz)
Compatible with	iOS 10+ and Android 5.1+
Main Functions	Microwave, Grill, Combi, Steam, Pyrolysis (cannot be activated remotely)
Microwave Power	Not specified (estimated 900 W)
Capacity	Not specified (estimated 25 L)
Control Panel	Digital screen with touch keys and BACK button
Remote Control	Yes, via SmegConnect app
Power Supply	220-240 V / 50-60 Hz
Standby Consumption	2 W maximum
Wi-Fi Band	ISM 2.4 GHz (IEEE 802.11 b/g/n)
Safety	High-risk functions (microwave, grill, pyrolysis) cannot be activated remotely
Electromagnetic Compatibility	Group 2, Class B (EN 55011)
Maintenance	Manual cleaning; Vapor Clean function available
Dimensions	Not specified (estimated 595 x 455 x 385 mm)
Weight	Not specified (estimated 20 kg)
Repairability	Spare parts available via Smeg after-sales service
Software	Automatic firmware update via Wi-Fi
Certification	RED Directive 2014/53/EU

Frequently Asked Questions - SF4303WMCX SMEG

How to connect the Smeg SF4303WMCX microwave to my Wi-Fi network?

Download the SmegConnect app, create an account, then add the device in manual or automatic mode (WPS). Follow the on-screen instructions and the app.

Can I start the microwave and grill functions remotely?

No, for safety reasons, these functions can be set but not activated remotely. Only risk-free functions can be started via the app.

What should I do if the Wi-Fi icon keeps flashing?

Check that the Wi-Fi router is on, that the device is within range (2.4 GHz band) and that the Internet connection works. Restart the device and try again.

How to change my Wi-Fi network password on the microwave?

In the SmegConnect app, go to product information and select 'Change access point'. Follow the manual or automatic procedure (WPS) as for the initial setup.

Can the microwave work without an Internet connection?

Yes, the device works normally as a conventional microwave, but the connected functions (remote control, notifications) will not be available.

How to reset the SmegConnect connection?

On the device, go to SETTINGS > SmegConnect > REGISTRATION > DELETE. Confirm deletion. Then re-register the device via the app.

Why does the code 'ErrE' or 'ErrF' appear?

These codes indicate a device fault (ErrE) or application fault (ErrF). Contact Smeg technical support for assistance.

What precautions should pacemaker wearers take?

Keep a distance of at least 20-30 cm between the pacemaker and the operating microwave. Consult the pacemaker manufacturer for more information.

How to update the microwave software?

Connectivity firmware updates are automatic when the device is connected to the Internet. Sometimes manual confirmation is required via the device screen.

Where to find spare parts for the Smeg SF4303WMCX?

Contact Smeg after-sales service or visit www.smeg.com. Spare parts are available for repair.

USER MANUAL SF4303WMCX SMEG

1.1 General instructions 20
1.2 This user manual 20
1.3 Declaration of conformity 21
1.4 Declaration art. 10.10 Directive 2014/53/EU 21
1.5 How to read the user manual 21

2 SmegConnect 22

2.1 Connectivity requirements 22
2.2 Installing the App 22
2.3 Product registration 22
2.4 Remote connection 26
2.5 Changing Access Point credentials 28
2.6 SmegConnect Menu 31
2.7 Connection information 32
2.8 Deleting the registration 32
2.9 Software updates 33
2.10 What to do if... 34

ENGLISH

Dear customer, we would like to thank you for your confidence in us.

By choosing one of our products, you have opted for solutions where research for beauty meets innovative technical design to provide unique objects which become pieces of furniture.

We hope you get the most out of your household appliance.

Kindest regards.

SMEG S.p.A.

Apple, App Store and iOS are trademarks of Apple Inc.

Google Play Store and Android are trademarks of Google Inc.

Wi-Fi is a trademark of Wi-Fi Alliance.

The manufacturer reserves the right to make any changes deemed necessary for the improvement of its products without prior notice. The illustrations and descriptions contained in this manual are therefore not binding and are merely indicative.

TRANSLATION OF THE ORIGINAL INSTRUCTIONS

We advise you to read this manual carefully, which contains all the instructions for maintaining the appliance's aesthetic and functional qualities.

For further information on the product: www.smeg.com

1 Instructions

1.1 General instructions

• In order to be used the App requires a Wi-Fi network with an Internet router, via which the appliance and the mobile device are connected.
• If the signal is too weak, install a Wi-Fi repeater close to the appliance.
• When outside the range of the Wi-Fi network, it is assumed that a data connection will be available for the mobile device in order for the App to be used. WARNING: depending on your mobile network operator contract, additional costs may be incurred.
• The appliance can operate offline as a "non-connected" electrical domestic appliance but cannot be controlled via the App when the Wi-Fi or data connection is disabled.

• For safety reasons and in compliance with current legislation, some functions cannot be activated remotely.

• In compliance with the provisions regarding electromagnetic compatibility, the appliance belongs to group 2 and class B (EN 55011).

• This appliance complies with the current standards and directives regarding safety and electromagnetic compatibility. However, it is recommended that people who have pacemakers fitted, maintain a minimum distance of 20-30 cm between the pacemaker and the device when it is in operation. Contact the pacemaker manufacturer for further information.

- For safety reasons and in compliance with current legislation, Microwave, Combined microwave, Grill, Vapor Clean and Pyrolytic functions (where available) can be set but not activated remotely.

1.2 This user manual

This user manual is an integral part of the appliance and must therefore be kept in its entirety and within the user's reach for the whole working life of the appliance.

Read this user manual carefully before using the appliance.

1.3 Declaration of conformity

The manufacturer, SMEG, declares that the following types of radio equipment:

SF4303WMCX - SF4303WVCPX SFP6303WTPX

SF4104WMCN - SF4104WMCS

SF4104WVCPN - SF4104WVCPS

SF4604WVCPNR - SF4604WVCPNX

SFP6604WSPNR - SFP6604WSPNX

SFP6604WTPNR - SFP6604WTPNX SFP9305WSPX

SF4106WMCS - SF4106WVCPS

SFP6106WSPS - SFP6106WTPS

SF4606WMCNR - SF4606WMCNX

SF4606WVCPNR - SF4606WVCPNX

SFP6606WSPNR - SFP6606WSPNX

SFP6606WTPNR - SFP6606WTPNX

SFPR9606WTPNR - SFPR9606WTPNX

comply with the directive 2014/53/EU.

• Technology: Wi-Fi IEEE 802.11 b/g/n.
  • Frequency: 2400-2497 MHz.
  • Maximum output power: +18.5 dBm.
• The appliance operates in the ISM 2.4 GHz band.
• The maximum stand-by power consumption of the appliance connected to the mains is 2.0 W.

The full text of the EU declaration of conformity is available at the following Internet address:

www.smeg.com/smegconnect/direttiva_red

1.4 Declaration art. 10.10 Directive 2014/53/EU

This radio equipment is NOT subject to restrictions on putting into service or of existing requirements for authorisation of use in any EU Member State.

1.5 How to read the user manual

This user manual uses the following reading conventions:

Instructions

General information on this user manual, on safety and final disposal.

Use

Information on the use of the appliance and its accessories.

Information

2 SmegConnect

The appliance is equipped with SmegConnect technology that allows the user to control the appliance via an App on his/her smartphone or tablet computer.

For further information, please refer to the booklet provided and / or visit the website

www.smeg.com

2.1 Connectivity requirements

• Smartphone or tablet running iOS version 10.x or later or Android version 5.1 or later.
• Wi-Fi network (2.4 GHz band, WPA2 protected) active and available in the place where the appliance is installed.
• Internet connection.
• Name and password of the home Wi-Fi network or WPS (Wi-Fi Protected Setup) mode available.

2.2 Installing the App

- Download the SmegConnect App to your mobile device - smartphone or tablet computer from the App Store (Apple devices) or Google Play Store (Android devices) and install it.

2.3 Product registration

Illustration of four connected devices: smartphone, washing machine, wireless router, and cloud (no text or symbols)

The registration process involves alternating between carrying out operations on the

App A

and on the display of the appliance Ⓓ. Make sure that you are close to the appliance.

If the Registration Failed message appears on the display during the registration process, it means that some steps of the procedure were not carried out correctly or it was stopped.

The registration procedure can be interrupted by pressing the

RETURN ← button (available only on some screens).

Creating an account

1. Launch the SmegConnect App.
2. Enter the information required in order to register.

the fields marked with an asterisk “*” are mandatory.

1. A confirmation e-mail is sent to the address that has been entered when the registration procedure has been completed.

Connecting to the appliance

1. Log in.
2. In the following Welcome Username field, touch Add product.

1. In the following Add product screen, select the type of product that you wish to connect to (in this case "oven").

There is no need to activate the "Connectivity" setting on the appliance beforehand. The procedure starts automatically.

1. Touch the SETTINGS 📋 button (at the bottom right) on the main menu display on the appliance.
2. Select SmegConnect.
3. Touch the ACCESS button.
4. Touch the REGISTRATION 📋 button.
5. Select the registration procedure for the required product.

Manual mode

Three basic icons: a washing machine with heart signal, a hand gesture, and a wireless router (no text or symbols)

1. Select Manual mode.

1. Select Proceed with manual registration.

Proceed with manual registration

Proceed with automatic registration

1. Go to the Wi-Fi settings on the mobile device and select the "smegconnect" network.
2. Enter the password "smeg0001" and wait for the connection to be established.
3. Go back to the SmegConnect App and touch Next.

Next

1. Press the CONFIRM button within one

minute

Confirm your presence

1. Enter the Access Point information:

2. Name of the home Wi-Fi network.

3. Wi-Fi password.

My Home Wi-Fi

Enter the Wi-Fi password

The appliance supports network names (SSID) of up to 24 characters (spaces included) and WPA2 security settings (not WEP or WPA)

1. Touch Next and wait.

Next

1. Wait for the welcome screen to appear.

The "Registration completed" screen appears on the display of the appliance.

The Wi-Fi icon (in the information area at the top right) remains on steadily. The product registration procedure has been completed.

The SETTINGS menu now appears on the appliance's display for the remote control to be activated.

Make sure that you activate the Remote Control in order to control the appliance via the App.

Automatic mode (WPS)

Simple line drawings of a washing machine, wireless signal icons, and a Wi-Fi router (no text or symbols)

1. Select Automatic mode (WPS) on the appliance.

1. Select Proceed with automatic registration.

Proceed with manual registration

Proceed with automatic registration

1. Within two minutes, press the WPS button on your router.
2. Touch the CONFIRM button √.

1. Wait for the welcome screen to appear.

When the Wi-Fi

icon on the

appliance's display (in the information area at the top right) remains on steadily, the product registration procedure has been completed.

The SETTINGS

menu now appears on

the appliance's display for the remote control to be activated.

Make sure that you activate the Remote Control in order to control the appliance via the App.

2.4 Remote connection

graph TD
    A["Smartphone"] -->|Wireless Signal| B["Cloud"]
    B -->|Wireless Signal| C["Router"]
    C -->|Wireless Signal| D[" Oven"]
    D -->|Wireless Signal| B
    B -->|Wireless Signal| A

For safety reasons and in compliance with current legislation, some functions can be set, but not activated remotely.

Once the appliance has been registered, it can be connected or disconnected from the Internet at any time.

The remote connection is only available when the appliance has been registered.

The remote connection is already active when the registration procedure has been completed. Remote Control on the other hand is not enabled.

To connect the appliance:

1. Touch the SETTINGS button (at the bottom right) on the main menu display on the appliance.
2. Select Connectivity
3. Select On.
4. Touch the CONFIRM √ button to enable the Connectivity.
5. Select Remote Control.
6. Select On.

Remote control is only available if the Connectivity is set to On.

1. Touch the CONFIRM √ button to activate the remote connection.

It is now possible to control the appliance via your smartphone or tablet computer.

Remote control can also be enabled by pressing the symbol (at the top right).

The symbol changes colour when the remote control is enabled

The remote control is disabled in some cases when the door is opened.

Depending on the status of the appliance, it is not always possible to start a new function from the App (for example, if it is taking in water it is not possible to start a static function from the App).

2.5 Changing Access Point credentials

The procedure for changing the Access Point credentials can be interrupted by pressing the

RETURN

button (only

available on some screens).

To change your Access Point credentials (network name or password):

1. Log in.
2. Access the Product Info screen and select Change Access Point.

1. Touch the SETTINGS button on the main menu display on the appliance.

2. Select 📄 SmegConnect.

3. Touch the ENTER button.

4. Touch the Change Access Point button.

Manual mode

1. Select Manual mode.

1. Select Proceed with manual registration.

Proceed with manual registration

Proceed with automatic registral

1. Go to the Wi-Fi settings on the mobile device and select the "smegconnect" network.
2. Enter the password "smeg0001" and wait for the connection to be established.
3. Go back to the SmegConnect App and touch Next.

Next

1. Press the CONFIRM button.within one

minute

1. Enter the Access Point information:

• Name of the home Wi-Fi network (SSID)
- Wi-Fi password (key).

1. Touch Next and wait.

1. Wait for the welcome screen to appear.

The "Registration completed" screen appears on the display of the appliance.

The Wi-Fi icon (in the information area at the top right) remains on steadily, the product registration procedure has been completed.

The SETTINGS ⓘ menu now appears on the appliance's display for remote control to be activated.

Make sure that you activate the Remote Control in order to control the appliance via the App.

Automatic mode (WPS)

1. Select Automatic mode (WPS).

1. Select Proceed with pairing.

Proceed with manual registration

Proceed with automatic registration

1. Within two minutes, press the WPS button on you router.
2. Touch the CONFIRM button √.

Confirm your presence

1. Wait for the welcome screen to appear.

When the Wi-Fi icon on the appliance's display (in the information area at the top right) remains on steadily, the product registration procedure has been completed.

The SETTINGS menu now appears on the appliance's display for remote control to be activated.

Make sure that you activate the Remote Control in order to control the appliance via the App.

End of procedure

1. Go to the Wi-Fi settings on the mobile device and select the "smegconnect" network.
2. Enter the password "smeg0001" and wait for the connection to be established.

1. Go back to the SmegConnect App and touch Next.

Next

9. Press the CONFIRM button within one

minute

10. Touch Next on the SmegConnect App.

Next

Enter the new Access Point information.⑭

When the Wi-Fi

icon on the

appliance's display (in the information area at the top right) remains on steadily, the product registration procedure has been completed.

The SETTINGS

menu now appears on the appliance's display for the remote control to be activated.

Make sure that you activate the Remote Control in order to control the appliance via the App.

2.6 SmegConnect Menu

This menu allows you to display some technical information about the connection:

• Cloud: Cloud connection status (Not connected/Connected).
• Wi-Fi: access point connection status (not connected or the strength of the signal when connected).
• Access Point SSID: name of the Wi-Fi network.
• IPv4 network address: IPv4 address of the connectivity card.
• IPv6 network address: IPv6 address of the connectivity card.
  • MAC address: MAC address of the connectivity card.
• Wi-Fi FW release: Firmware version of the connectivity card.
• SW Compliance ID: software version of the product (RED directive).

This information may be useful when requesting assistance.

2.7 Connection information

The following information about the connection can be found in the Connectivity and Other Info menu of the App:

• Appliance registration date
- Network name
• Strength of the Wi-Fi signal
• Mac address of the connectivity card
- Firmware version of the connectivity card
• IPv4 and IPv6 network addresses
- SW Compliance ID (identification of compliance with the essential requirements of the RED directive).

2.8 Deleting the registration

To delete the registration of the appliance Go to the Connectivity and Other Info menu in the product Settings menu of the App and follow the instructions.

The product can be registered again following the procedure described above.

To delete the user registration

- Go to the My account menu on the App and follow the instructions.

To cancel the registration of the appliance on the product:

1. Touch the SETTINGS button on the main menu display on the appliance.
2. Select SmegConnect.
3. Touch the ENTER button.
4. Touch the REGISTRATION 📋 button.
5. Touch the DELETE button.
6. Touch the CONFIRM √ button to confirm that you wish to cancel the registration.

This procedure only deletes the registration and restores the factory settings for the SmegConnect menu.

The appliance does not need to be connected to the cloud to delete the registration on the appliance.

The deletion is only local. Remember to delete the registration on the App as well.

The product can be registered again following the procedure described above.

2.9 Software updates

Appliance connectivity software updates are occasionally issued.

If the device is connected to the home WLAN network, updates are detected and downloaded automatically.

In general, updates are installed automatically, but in some cases, confirmation from the user is required.

A new update is available. Start the procedure?

- Touch the CANCEL ✗ button to cancel the update procedure.

or

- Touch the CONFIRM √ button to confirm the update procedure.

UPDATE IN PROGRESS. Connectivity will be temporarily unavailable

During the short update procedure with confirmation from the user, it is not possible to use the appliance normally.

At the end of the update procedure, the following appears on the display:

UPDATE COMPLETED!

The appliance can now be used normally.

The new software version can be seen in the SmegConnect menu under Wi Fi FW release.

During installation, the connectivity service is suspended temporarily (this lasts for approximately 2 minutes).

2.10 What to do if...

During connection, CONNECTION

continues to flash on the display (trying to connect...). If this continues for more than one minute, there may be problems with the remote connection:

• Make sure that the Wi-Fi router is switched on.
• Make sure that the Wi-Fi router is not too far away from the appliance.
• Check the Wi-Fi network (2.4 GHz band).
• Check the Internet connection.
• Check to see if a connection might have been previously activated.
• Unplug the appliance and try to connect again later.
• Unplug the appliance from the power socket and then switch it on again after having made sure that it was switched off.

The registration or change Access Point procedures do not work:

• Make sure that the Wi-Fi router is switched on.
• Make sure that the Wi-Fi router is not too far away from the appliance.
• Check the Wi-Fi network (2.4 GHz band).

• Make sure that the WAP2 security settings mode is available.

• Make sure that the name of the network does not exceed 32 characters (including spaces).

• Check the Internet connection.
• Check the status of the data connection, if the mobile device uses this to access the Internet.
  • Try the procedure again later.
• Unplug the appliance from the power socket and then switch it on again after having made sure that it was switched off.

ErrE appears on the display: appliance faulty.

- Contact technical support.

ErrF appears on the APP: appliance faulty.

- Contact technical support.

For further information see:

• the Advice → FAQ → Connectivity section on the App
- the web page www.smeg.it/faq/smegconnect/