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USER MANUAL AMBRA SAECO
AMBRA Type SUP O015VR OPERATION AND MAINTENANCE WARNING: This instruction manual is intended exclusively for specialized personnel
4.1 General safety norms 4.2 Operators requirements Maintenance technician Supply operator User … 4.3 Safety devices 4.4 Safety microswitch efficiency test
8 -USE OF THE VENDING MACHINE 8.1 Machine status Of and electrically insulated . On... Energy saving 8.2 Recommendaïions . Prolonged inactivity Temperature control . Bean hopper empty Water tank empty . Dump box full .. 8.3 First Switching on Filling the bean hopper Fixing the cover lock plate Filling the water tank Water circuit filling Grinding adjustment . Coffee blends 8.4 Beverage dispensing . Adiusting the colle dispenser Adijusting the cup filling level . Coffee dispensing Preheating …. Hot water dispensing 8.5 Messages and special warnings Bean hopper electronic control Coffee beans protection against impui Water level electronic control
12- TROUBLESHOOTING see 32
Coffee bean hopper Coffee bean hopper cover {under the cover with lock) Grind adjustment knob Coffee doser screw Service door with lock Coffee load hopper
Brew group lock lever
Cover lock fastening screw
1 - INTRODUCTION TO THE MANUAL
This manual is an integral part of the machine and must be read carelully. lt contains all the information about installa- tion, maintenance and correct use of the AMBRA machine
Always refer to this manual before performing any opera- tion.
Manufacturer: Saeco International Group S.p.A. Via Panigali, 39 - 40041 GAGGIO MONTANO (Bo) ltaly
This manual must be preserved with care and must accom- pany the machine throughout its operational life including changes of ownership.
IFthis manudl is lost or damaged, request a copy from an Approved Assistance Centre.
The manufacturer reserves all copyrights on this manual.
The keys to open the water and bean hoppers, the side door and the optional coiner door are available only to the supply operator and maintenance technician
A number of symbols are used in this manual to indicate danger or situations that require various degrees of exper- fise.
Each symbol is explained by a message.
Where no symbol is used, the information is intended for all
users ofthe machine. The symbols used are the following:
Those in charge of supplying and cleaning the machine. Maintenance operations that require a specialized techni- cian are not to be performed by supply operators.
V4 Maintenance technician
The symbol indicates operations to be performed only by specialized maintenance technicians and servicemen.
The symbol indicates danger for operators and the machine itself
The symbol indicates operations that contribute to keep the machine in good working conditions
2 = GENERAL INFORMATION
This machine is an automatic coffee and hot water dispenser with programmable dosing of all beverages.
If necessary, contact the nearest Distributor or National Importer or the Manufacturer when no importers are avail- able.
APPROVED ASSISTANCE CENTERS are available for infor- mation and explanations about the machine, and to provide technical assistance and spare parts supplies.
The Manufacturer reserves the right to modify the machine without any obligation to provide advance notice.
2.2 Intended use of the machine
The AMBRA machine automatically dispenses: - freshly brewed coffee and espresso coffee; - hot water for beverage preparation.
Improper use of the machine determines the immediate warranty expiration and the Manufacturer declines responsi- bility for damages and personal injuries
Improper use includes:
- using the machine for purposes other than that intended and/or following procedures not described in this manual;
- interventions on the machine that are against instruc- tions included in this manual;
- using the machine after component parts have been tampered with and/or safety devices have been altered;
-__installingthe machine outdoors
The dispensing outlet has no protections against accidental hand exposure to coffee and hot water.
2.4 Machine identification The machine is identified by the model and serial numbers outlined on the specific plate (Fig. 2). The plate also contains the following specifications:
© Saeco. - name of Manufacturer
Gaggio Montano - BOLOGNA] : CEmarking Type : SUPOHSVR = machine model | 20 V 50Hz 1250W = serialnumber Model : AMBRA = manufacturing year Made in Haly - technical specifications É: M Power supply vallage [V) { C € - Power supply frequency (Hz)
— - Power consumption (W)
9006 AMB 0001001 05/2006
Fig. 2 When contacting APPROVED ASSISTANCE CENTERS always refer to the plate and the specific data it contains
2.5 Technical specifications
Power supply... nenenemeneneeennnee see data plate Power rating see data plate Dimensions {| x w x h) a. 380 x 460 x 440 mm Machine case galvanized steel and thermoplastic material (ABS) Weight …. a. 17.5 kg Cable length . ca. 1.2m Operating system .… 1000W immersion boiler . Electromagnetic vibration pump
Temperature control …. electronic Coffeegrinder adjusting device . fine-grinding Coffee grounds ejection automatic Coffee powder dosing djustment screw Quantity setting . ca. 0 - 250 ml
ca. 20 seconds per cup ca. 35 seconds per cup ca. 60 seconds per cup built-in class protection |
.see data plate n of Conformity in the packaging)
Thermal cut-out Insulation Approval
Conformity with existing product class regulations
3 - HANDLING AND STORAGE Handling
During handling and transport, the machine must be kept in the upright position according to the instructions on the packaging.
Lift and position with care.
Do not shake the machine.
The machine must be stored according to the following temperatures:
minimum temperature: AC. - maximum temperature: 40°C = maximum humidity: 95%
The machine packaging consists of cardboard and expanded polystyrene.
Given the overall packaging weight, do not pile up more than three machines
The machine must be stored in its original packaging away
from humidity and dust.
4 - SAFETY In compliance with the Low Tension Directive 2006/95/EC {which replaces the directive 73/23/EEC and following amendments) and CE Marking Directive 93/68/EEC, SAECO Vending has drawn up a technical file of the AMBRA vending machine held at its plants. The following regulations were taken into account during the design phase:
- EN 55014 - EN 6100-3-2
- EN 61000-3-3 - EN 61000-4-2 - EN 61000-4-3 EN 61000-4-4 - EN 61000-4-5 EN 61000-4-11
4.1 General safety norms
It is extremely dangerous to put electrical parts in contact with water! Do not direct the hot water jet toward body parts; handle the hot water pipe with care: danger of burns!
Use the machine for its intended use only. Do not apply technical modifications to the machine: it can be extremely dangerous!
The machine must be used only by adults and by those familiar with it.
Do not allow children to play with the machine. Children are not aware ofthe danger of electrical devices.
Do not touch electrical parts to avoid serious injuries. Plug the machine in the correct socket. Voltage must correspond to that indicated on the plate inside the machine (Fig. 2).
If damaged, the power cord must be replaced by an Ap- proved Assistance Centre. Do not connect the cord near corners and sharp or very hot objects. Avoid contact with oil. Do not stretch the cord when moving the machine. Do not unplug the machine by pulling the cord or touch it with wet hands. The cord must not hang from tables and shelves.
Place the machine on a stable surface that cannot be knocked down. Water could pour out: danger of burns! Do not use the appliance outdoors or in low temperature environments. Do not place the machine on a very hot surface or near open flames to avoid damage to the machine casing.
Danger of burns Keep hands away from the hot water and coffee jet.
For the correct functioning ofthe machine follow the indica-
- select an even surface
- select a location that is sufficiently well-lit, clean and near an easily reachable power source.
- the minimum distance between the wall and the machine must be in line with the indications outlined in figure 3.
Before cleaning the machine, turn the main switch off and disconnect the power supply. Wait until the machine is cold. Do not soak the machine in water! Do not disassemble the machine or perform any operation on the internal compo- nents of the machine.
Repairing and maintenance
In case of failure or faults possibly after a fall, immediately unplug the machine. Do not turn the faulty machine on. The machine can be repaired only by Approved Assistance Centres. The Manufacturer dedlines responsibility for damage and injuries caused by incorrect repairing ofthe machine. In case of failure and/or malfunctioning contact exclusively qualified ASSISTANCE SERVICE repairmen.
In case offire use Carbon Dioxide extinguishers (CO2]. Do not use water or dry-powder extinguishers.
4.2 Operators requirements
To guarantee the safety and good functioning of the ma- chine two operators with different skills are required:
VA Maintenance technician
À specialized technician in charge of machine instal lation, setup, maintenance and technical assistance:
An operator in charge of turning the machine on/ off, supplying products, removing coins and ofthe internal and external cleaning ofthe machine. IFthe machine is malfunctioning, the supply operator must request the intervention of the maintenance technician.
The person Who uses the machine. Users must NOT perform any of the tasks ofthe supply operator or the maintenance technician.
IFthe machine is malfunctioning, users should request the intervention ofthe supply operator or the maintenance tech- nician.
All the components that can be potentially dangerous are located inside the machine.
Two microswitches (ref. 1 — Fig. 4) placed side by side, automatically eutthe power supply ifthe side door is opened.
4.4 Safety microswitch efficiency test
When the machine is on, open the side door and check that the display (ref. 8 - Fig. 1) and LEDs on the control panel keypad (rif.8 - Fig. 1) turn off.
When they turn off, it indicates that the vending machine is not in operation and that the microswitches are working.
5 - CONTROLS DESCRIPTION LS Important
The dispensing keys of the machine are programmed with pre-set values
Maïn switch (Fig. 5)
Located in the rear side ofthe machine, centre-left.
When in the ”#” position, the machine is on (electrical functions on).
When in the “©” position, the machine is off (electrical functions off).
Control panel (Fig. 6)
I consists of 4 keys with different functions according to the machine mode {standard running or setting mode).
In this normal running mode, the following operations can be performed by pressing the keys as indicated in figure 6:
Keys (&) |, © ® Dispensing programmed beverages
In this service mode, the following operations can be per-
formed by pressing the keys as indicated in figure 6:
E ENT key - “’Espresso coffee” Confirm modified parameters. Allows you to go to the lower programming level
€ ESC key Return to higher settings level without saving new pa- rameters.
A UPkey- “Coffee” Scroll Menu and increase the displayed value for reset- ting.
V DOWN key - “Hot water” Scroll Menu and decrease the displayed value for reset- ting.
Dispensing LEDs Dispensing LEDs are green LEDs located inside the three selection keys. During beverage dispensing, only the LED corresponding to the selected beverage remains on. After beverage dispensing, all three LEDs turn back on.
Display It consists of 2 15-character lines and it displays mes- sages about operations under way or programmed and about the machine status.
6 - INSTALLATION JNA Waming
The presence of nearby magnetic fields or electric devices generating interference may cause malfunctioning in the electronic control of the machine
Do not install the machine outdoors and in environments where water or steam jets are used
When the temperature is approaching O°C internal compo- nents containing water are subject to freezing
Do not use the machine in such conditions
To guarantee the correct functioning and durability of the
appliance, follow the indications below:
- room temperature: 10°C + 40°C
= maximum humidity : 90%.
- make sure thatthe machine has not been tampered with during transport by verifying the package sedling;
- verify the machine conditions and model inside the packaging;
- verifythe content of the accessories envelope enclosed to the machine (see “6.1 List of supplied accessories”);
- remove the machine from the original packaging that should be preserved for future use (e.g. change of lo- cation);
- remove all the remaining packaging.
Disposal of packaging should be carried out according to existing laws and regulations and in line with environmental considerations
6.1 List of supplied accessories + _N. 1 brew group key (ref. 24 - Fig. 1).
+ N. T Instruction and Maintenance Manual
For correct functioning of the appliance follow the indica-
- select an even surface
- select a location that is sufficiently well-lit, clean and near an easily reachable power source;
- the distance from the walls must be as shown in Fig.3;
- the maximum angle of indlination of the supporting surface must not exceed 2°
ic connection VA N Warning
This operation must be performed by the maintenance techni- cian
The machine requires single-phase voltage according to the value contained in the identification plate (2.4 Machine
The socket should be easily accessible to the supply opera- tor, so that the machine can be easily unplugged when necessary
Before connecting the machine check the following points:
- the line voltage of the socket must correspond to that indicated on the machine plate;
- the electrical system must be in line with existing laws and regulations and must have the load capacity indi- cated on the plate.
When in doubit, request professional assistance to de- termine the characteristics ofthe electrical system.
The use of extensions and adapters is forbidden
This chapter illustrates how to set up or modify the machine programmable parameters.
The chapter should therefore be read carefully, to fully un- derstand the correct sequence of operations to be performed. To access the programming menu, turn off the machine, hold down the V (Hot Water) and € (Esc) keys, pressing
the main power switch to turn the machine back on. The main settings options are the following:
e PAYMENT SYSTEM To exit the settings menu press € (Esc). The machine is in standard running mode.
Select menus using the various AV keys and select options by pressing the E key. The parameters of each menu can be modified by pressing AV keys. To save the desired setting press the E key [e.g., “YES” for “SET DOSE”).
If a value has wrongly been modified, the menu can be exited by pressing the € (Esc) AV key without saving the
Changing numeric values
When you wish to modify a value, press the “E” key. Modify the 1“ number with the keys AV and save by pressing the “E” key again. The cursor will move to the next number. Use this method for all the numbers present, in the end the whole value will be saved and you will exit from the modification.
Structure of programming functions
CREDIT MANAGEMENT - >
When entering the programming menu, the set code will be requested. This will allow you to continue with the programming. To set it, see “CODE” in the Vending menu. Note the code when it is changed.
After 5 attempts to enter an incorrect code, the vending machine requires the PUC [Personal User Code] to access the programming menu
To receive the PUC code, contact the CUSTOMER SERVICE CENTRE.
IFthe PUC is correcily entered, you will be requested to set a new code.
The keys have the following values while setting the code and the PUC:
Key 1 E(Ent) Espresso Coffee .1 Key 2 ffee .2 Key 3 .3 Key 4 C [Esc) .4
For example, ifthe code 312241 must be set, the sequence for entering it is as follows:
CLEAR CREDITS YES AUDIT SINCE RESET -
Note the new password because, if it is lost, it will not be possible to access the programming menu
Vending FunctionsFunzioni per il Vending
Ambra is equipped with a menu for managing coffee brewing.
This function allows you to lock coffee brewing but not hot water dispensing after a determined number of cycles and can be used, for example, to program the machine’s maintenance operations.
Menu for displaying the beverages that may still be dispensed before the lock (max.65535).
Menu for adding credits: allowed values (0+9999] up to a total of 65535.
Menu that enables/disables the dispensing control through credit management.
Menu that sets the current credits to zero. lt is used if an error is committed in introducing the credits.
Menu that enables/disables displaying the “Credit Warning” and “No Credits” alarms.
The alarm is displayed when the number of coffees that can stillbe brewed is reached (entered value).
Ifthe O value is entered, the function is deactivated.
Values: default = 20; range 0+99.
When the credits are finished, the brewing of coffee stops and the following message appears on the display: “NO CREDITS”.
CREDIT MANAGEMENT AUDIT SINCE RESET->
Y TOTAL OVERPAY V SALES COFFEE BY COINS CCARD]
0: 0.00 l COIN 1 LE 0.00 I COIN 2 0: 0.00 I COIN 3 8 0.00 I COIN 4 8 0.00 I COIN 5 LE 0.00 I COIN 6 (] 0.00 [__ENCASHMENT CARD 0: 0.00 TOTAL RECHARGE [ LE 0.00 SALES > [ LE 0.00 l SALES BY CARD > LE 0.00 S. COFFEE [CARD] LE 0.00
AUDIT RESET Functions
Ambra is equipped with a system that records sales and collections from the last reset that has been performed by the manager.
General menu for the total display of: Number of coins inserted: Value of coins inserted:
Partial menu relating to coin type 1 to display: Number of coins inserted: Value of coins inserted:
Partial menu relating to coin type 2 to display: Number of coins inserted: Value of coins inserted:
Partial menu relating to coin type 3 to display: Number of coins inserted: Value of coins inserted:
Partial menu relating to coin type 4 to display: Number of coins inserted: Value of coins inserted:
Partial menu relating to coin type 5 to display: Number of coins inserted: Value of coins inserted:
Partial menu relating to coin type 6 to display: Number of coins inserted: Value of coins inserted:
General menu to display the beverages that have been dispensed using the key: Number of beverages dispensed: Value of beverages
General menu to display the recharges that have been made using the key: Number of recharges made: Value of recharges made:
General menu to display the sales made (beverage dispensing): Number of sales made: Value of sales made:
General menu to display the sales made (beverage dispensing) using the key: Number of sales made: Value of sales made:
General menu to display the brewing ofespresso coffee using the key:
Number of sales made: Value of sales made:
WATER [CARD] 0: 0.00
WATER [COINS] LE 0.00
S. COFFEE CF_PRICE] 0: 0.00
WATER [F_PRICE] 0: 0.00
SALES BY F_CARD-> 0: 0.00
S. COFFEE [F_CARD] 0: 0.00
COFFEE [F_CARD] 0: 0.00
MATER [F_CARD] CH 0.00
General menu to display the brewing of coffee using the key:
Y: Number of sales made: Value of sales made:
General menu to display the dispensing of hot water using the key:
Number of sales made: Value of sales made:
General menu to display the sales made (beverage dispensing) using coins through the coiner: Number of sales made: Value of sales made:
Menu to display the brewing of espresso coffee using coins: Number of sales made: Value of sales made:
General menu to display the brewing of coffee using coins: Number of sales made: Value of sales made:
General menu to display the dispensing of hot water using coins: Number of sales made: Value of sales made:
General menu to display the sales made (beverage dispensing) free of charge: Number of sales made: Value of sales made:
Menu to display the brewing of espresso coffee free of charge: Number of sales made: Value of sales made:
Menu to display the brewing of coffee free of charge: Number of sales made: Value of sales made:
Menu to display the dispensing of hot water free of charge: Number of sales made: Value of sales made:
General menu to display the sales made (beverage dispensing) using FREE VEND cards: Number of sales made: Value of sales made:
General menu to display the brewing of espresso coffee using FREE VEND cards: Number of sales made: Value of sales made:
General menu to display the brewing of coffee using FREE VEND cards: Number of sales made: Value of sales made:
General menu to display the dispensing of hot water using FREE VEND cards: Number of sales made: Value of sales made:
AUDIT SINCE INIT ->___ TOTAL COINS -> 0: 0.00 COIN 1 0: 0.00 COIN 2 LE 0.00 COIN 3 (] 0.00 COIN 4 0: 0.00 COIN 5 a 0.00 COIN 6 0: 0.00 [___ ENCASHMENT CARD 0: 0.00 [__ TOTAL RECHARGE 0: 0.00
VO SETTINGS SALES The counter indicates the excess collected “TOTAL OVERPAY” with regard to the value of the dispensed products.
Function that allows the zeroing of all partial counters.
AUDIT INIT Functions
Ambra is equipped with a system that records sales and collections from the first machine start-up.
Warning: these values may not be zeroed or modified by the manager.
General menu for the total display of: Number of coins inserted: Value of coins inserted:
Total menu relating to coin type 1 to display: Number of coins inserted: Value of coins inserted:
Total menu relating to coin type 2 to display: Number of coins inserted: Value of coins inserted:
Total menu relating to coin type 3 to display: Number of coins inserted: Value of coins inserted:
Total menu relating to coin type 4 to display: Number of coins inserted: Value of coins inserted:
Total menu relating to coin type 5 to display: Number of coins inserted: Value of coins inserted:
Total menu relating to coin type 6 to display: Number of coins inserted: Value of coins inserted:
General menu to display the beverages that have been dispensed using the key: Number of beverages dispensed: Value of beverages
General menu to display the recharges that have been made using the key: Number of recharges made: Value of recharges made:
WATER [COINS] 0: 0.00
S. COFFEE CF_PRICE] 0: 0.00
COFFEE [F_PRICE] LE 0.00
WATER [F_PRICE] 0: 0.00
Y SALES BY F_CARD English
General menu to display the sales made (beverage dispensing): Number of sales made: Value of sales made:
General menu to display the sales made (beverage dispensing) using the key: Number of sales made: Value of sales made:
General menu to display the brewing ofespresso coffee using the key:
Number of sales made: Value of sales made:
General menu to display the brewing of coffee using the k
ey: Number of sales made: Value of sales made:
General menu to display the dispensing of hot water using the key:
Number of sales made: Value of sales made:
General menu to display the sales made (beverage dispensing) using coins through the coiner: Number of sales made: Value of sales made:
Menu to display the brewing of espresso coffee using coins: Number of sales made: Value of sales made:
General menu to display the brewing of coffee using coins: Number of sales made: Value of sales made:
General menu to display the dispensing of hot water using coins: Number of sales made: Value of sales made:
General menu to display the sales made (beverage dispensing) free of charge: Number of sales made: Value of sales made:
Menu to display the brewing of espresso coffee free of charge: Number of sales made: Value of sales made:
Menu to display the brewing of coffee free of charge: Number of sales made: Value of sales made:
Menu to display the dispensing of hot water free of charge: Number of sales made: Value of sales made:
COFFEE [F_CARD] 0: 0.00
TOTAL OVERPAY -> 0.00
[__ LANGUAGE ENGLISH LANGUAGE ENGLISH LINGUA ITALIANO LANGUE FRANCAIS Sprache Deutsch
TAAL NEDERLANDS LINGUA PORTUGES IDIOMA ESPAGNOL General menu to display the sales made (beverage dispensing) using FREE VEND cards: Number of sales made: Value of sales made:
General menu to display the brewing of espresso coffee using FREE VEND cards: Number of sales made: Value of sales made:
General menu to display the brewing of coffee using FREE VEND cards: Number of sales made: Value of sales made:
General menu to display the dispensing of hot water using FREE VEND cards: Number of sales made: Value of sales made:
The counter indicates the excess collected “VALUE” of the dispensed products.
Settings This menu enables setting the machine according to the requirements requested.
With this function the display language may be changed. You can choose from lialian, German, Portuguese, Spanish, English, French and Dutch.
[__ PREGRINDING YES PREGRINDING NO PREGRINDING YES SHOW COUNTERS English
Coffee temperature setting
Ambra allows you to precisely regulate the temperature of the coffee.
This seing allows satisfying various user requirements. The
standard definition is TEMP. COFFEE MEDIUM.
This function allows you to dose with precision the quantity ofdispensed product using the three selection keys (Espres- so coffee, Coffee and Hot water).
To program the cup filling level, the corresponding selection key must be pressed in order to obtain the quantity ofbeverage desired {maximum 250 ml approximately}. When the key is released, the dose will be saved. During this operation the following message will appear on the display:
“ESPRESSO? “PROGR. QUANTITY”
“COFFEE” “PROGR. QUANTITY”
“HOT WATER” “PROGR. QUANTITY”
Pregrinding Function
By activating this function a grinding is performed every time the dosing unit is emptied. Therefore, a portion of ground coffee is always ready. This allows saving time in case of frequent use ofthe vending machine. This function is however not recommended in other cases for the advantages that derive from using coffee that has been grounded outright and that is therefore, fresh.
Counter display function
This functions allows you to enable/disable the display of the total counter by pressing the € key (Esc) on the control panel.
This function allows you to display the total dispensing without having to enter into the programming menu.
Allows the setting of a code (*111111” by default} to avoid that unauthorized people access programming menu. By confirming it, the menu item is accessed:
The code will be requested every time the programming menu is accessed.
This function, which is preset by the constructor, automatically puts the vending machine in “Standby” mode after 3 hours from the last dispensing.
The switch-off time may be regulated at intervals of 15 minutes, up to a minimum of 0 minutes.
When the value is set to 0:00 the function is deactivated.
Using the keys AV, move the asterisk to the TIIMER menu item. To activate the item use the E (Ent) key. The display shows: “STANDBY ? “AFTER 3:00 ?
The desired times can be set using the keys AV.
Use the E (Ent) key to save.
Ifthe time set is already run out, the following message will appear on the display:
and the vending machine will turn off. If necessary, the vending machine can be turned on again using the € (Esc)
[__ COIN VALIDATOR ->
ACTIVE NO ACTIVE YES ACTIVE NO COIN VALUE > COIN 1 000.00 COIN 2 000.00 COIN 3 000.00 COIN 4 000.00 COIN 5 000.00 COIN 6 000.00 MAXIMUM CREDIT 000.00
The machine has sofiware that manages the payment systems commonly available on the market. This software is active only ifthe Coiner Box is correctly installed.
This menu enables or disables the coin acceptance system.
Fit is deactivated, it remains permanently locked and will not accept the inserted coins.
Menu for setting the values ofthe coins that may be used,
This menu sets the coin value of channel 1. This menu sets the coin value of channel 2. This menu sets the coin value of channel 3. This menu sets the coin value of channel 4. This menu sets the coin value of channel 5.
This menu sets the coin value of channel 6.
This menu sets the maximum allowed amount using the coiner box.
CREDIT MANAGEMENT COIN VALIDATOR
EE ND This menu sets all the operation parameters of the MDB reader.
This menu enables or disables the card acceptance system. IFit is deactivated, it remains permanently locked and will not accept product payments by card.
This menu sets the maximum credit allowed by the card. IFa card that contains a greater amount is used, it will not be accepted and the following message appears on the display:
“MDB READER ?” “CARD ERROR ?
Then “Maximum Credit” = “Maximum Recharge”. fat the time of setting, the chosen “Maximum Credit” value is less than the “Maximum Recharge” value, the “Maximum Recharge” will be equal to the “Maximum Credit”.
This menu activates or deactivates any recharge operation.
IFthe function is deactivated, the card may not be recharged.
This menu sets the maximum rechargeable value ofthe card. Ifthe credit ofthe card is less than the “Maximum Recharge”, the card may be recharged. Otherwise, recharging will be disabled.
Eg.: Card Credit = AO EUR Maximum Recharge = 50 EUR Credit inserted in the coiner = 20 EUR Amount reported on the card = 10 EUR The remaining 10 EUR shall remain in the machine as credit in the coiner and at the end ofthe overpay time it will be lost.
If at the time of setting, the chosen “Maximum Recharge” value is greater than the “Maximum Credit” value, the setting will not be accepted.
The card reader has a recharge limit as well. IFthis limit is less than the one defined for “Maximum Recharge”, the later shall be equal to the one defined in the card reader.
MULTIVEND MULTIVEND YES MULTIVEND NO NO PRESELECTION PRESELECTION NO PRESELECTION YES NO OVERPAY TIME English
This menu activates or deactivates the possibility ofdispensing with free cards (FREE CARD).
IFthe function is active, it will be possible to acquire products with free cards [used for services reasons).
This menu sets the vending prices ofthe single products.
This menu activates of deactivates multivend.
Multivend activatedk: if after a sale there is still credit available, it will remain available for later sales until the overpay time runs out, after which the remaining credit will be cancelled and saved in the control data as “Overpay Value”.
Ifthe overpay time is “0”, the credit remains available.
Multivend deactivatedk: if at the end ofthe cycle there is still credit, itis cancelled and saved in the data as “Overpay Value”.
This menu activates or deactivates the possibility of displaying the cost ofthe product to be selected.
Preselection activated: when one ofthe product keys is pressed, the necessary credit to dispense the same product Will be shown for 8 seconds.
IF within that time the necessary credit (coins or card) is made available, the product will be automatically dispensed.
Preselection deactivated: when pressing the keys, the product will be dispensed only if sufficient credit is present.
CREDIT MANAGEMENT This menu sets the overpay time: time limit beyond which the amount present in the machine is cancelled and saved in the control data as “Overpay Value”.
Value Range: 0 - 255 seconds (0 = Deactivated)
I may be used only when the credit is inserted by means of the coiner and behaves in the following way:
Multivend deactivated: the credit inserted and not used Within the time limit is cancelled and is saved in the control data as “Overpay Value”.
Multivend activated: the remaining credit is available for later sales until the overpay time runs out, after which the remaining credit will be cancelled and saved in the control data as “Overpay Value”.
Every time that a coin is inserted in the coiner or a product is dispensed, the overpay time restarts the count.
This menu sets the minimum unit that the machine manages notwithstanding the decimals (range: 1, 10, 100, standard 1). E.g.: In Euro use the scale factor 1.
This menu sets the position ofthe decimal point: ifthe seting is different from the decimal point seing ofthe card reader, the coffee machine locks and the following error message appears on the display:
“MDB READER ” “DECIMAL ERROR”
8 - USE OF THE VENDING MACHINE LS Important
Read this manual in full before using the machine so as to become sufficiently familiar with its functioning
Before using the machine after a period of inactivity it is advisable to read again paragraph 8.3 “First switching on”
Depending on the power supply, the status of the machine can be as follows:
Off and electrically insulated
+ Main switch (Fig. 5) in “©” position. + Onlythe settings memory is on.
+ Main switch in “E‘position. + All functions are on and the display (ref. 8 - Fig. 1) is lit.
Itindicates the energy saving ofthe machine when the TIMER function is on [see SETTINGS) and automatically turns the machine on and off.
Main switch in “H‘position;
The display shows the message: “ENERGY SAVING”. Settings memory is on.
+ The machine is not dispensing beverages.
Prolonged inactivity
Following a long period of inactivity, the circuit should be fully cleaned for hygienic reasons.
Place a cup under the hot water spout (ref. 7 - Fig. 1) and fillit with water by pressing the hot water key.
Temperature control Every time the machine is started, the display reads: “WARMING UP. <
When the necessary temperature has been reached, the display reads:
SELECT PRODUCT < “READY FOR USE <
When the bean hopper is empty, the coffee grinder stops and the display reads:
“COF. BEANS EMPTY “ “READY FOR USE <
The dispensing LED inside the coffee selection key turns off. The message “READY” refers only to the availability ofhot water.
Fill the coffee bean hopper and eliminate the NO COFFEE message by holding the Espresso key down for 5 seconds.
When the water tank is empty, the program stops automati- cally and the display reads:
FILL WATERTANK Fillthe tank and restart the cycle.
When the Dump box contains 30 used coffee grounds, the display reads:
DREGDRAWER FULL < “READY FOR USE <
The machine can dispense water only; remove and empty the drawer. The message “READY” refers to hot water dispensing only.
8.3 First Switching on
Filling the water tank P Remove the water tank and place it under a water faucet.
Filling the bean hopper %
Fillthe tank (Fig. 9) with tap water.
Pour coffee beans in the hopper (Fig. 7). Put the Water tank back in place.
Fig.7 Fig. 9 Close the hopper by placing the cover on the top (Fig. 8). Coffee beans should be fresh, non-oily and ofmedium grind- ing Fixing the cover lock plate V4
Put the plate on the cover lock and position it carefully as shown in figure 10.
After fixing the plate the cover must be placed on the water and bean hoppers before using the machine (Fig. 11). LS Important
Prime the circuit before starting the machine for the first time, following a long period of inactivity, if the water tank has been fully emptied or iFthe pump has malfunctioned
Grinding adjustment V4 Ifthe coffee is brewed too fast, as in the case of a too coarse grinding, or if it drips out, in the case of a too fine grinding, the grinding of the coffee grinder must be adjusted. Its
recommended initial position is point 5 on the ring nut.
If grinding is too coarse and the coffee is dispensed too rapidly, adjust the grinder to a finer seting (e.g., from 5 to 3). If the coffee drops out, select a coarser setting (e.g.,
Fig. 11 from 5 to 7) (Fig. 13) (Fig. 14).
Secure the cover by turning the key in the lock (Fig. 12).
When the vending machine is turned on for the first time, the boiler is automatically filled. This message will appear on the display:
“SELF-DIAGNOSIS” “BOILER FILLING”
Place a cup or a suitable container under the hot water spout. Turn on the vending machine and Wait for the procedure to end.
8.4 Beverage dispensing
Adjusting the coffee dispenser
The coffee dispenser is adjustable according to the cup size. For short cups, position the dispenser as shown in figure 15.
. Fig. 14 /N Warning
Grinding adjusiments must be performed only when the grinder is on. Avoid extreme adiustments in the position below Z: Fig. 15 this may cause damage to grinders. Use instead a different g-
coffee blend, since not all blends produce the same results For tall cups, position the dispenser as shown in figure 16.
To adjust grinding, follow the procedure outlined below:
- press the coffee key and verify the coffee outflow from the dispenser;
- Open the machine housing's main door, lift the lid of the coffee bean hopper and consequently adjustthe grind (see fig. 13).
Thenew grinding selection can be appreciated only after the third coffee grinding.
Coffee must be fresh and an espresso coffee blend must be used.
To obtain a strong and tasty espresso, use a specific es- presso machine blend. Keep the coffee in a fresh place in a airtight sealed container.
Adiusting the cup filling level
With this machine the quantity of coffee dispensed can be adjusted according to the cup used.
Selectthe desired quantity by pressing the two selection keys. The display will show the corresponding messages.
To set the cup filling level press the corresponding selection key until the desired quantity has been reached (max. ca. 250 ml).
When performing this operation, the display reads: "1 SMALL COFFÉE " !"PROGR. QUANTITY @"
"1 COFFEE " "PROGR. QUANTITY (&D)"
This operation can be interrupted only after the minimum quantity has been dispensed
Place the cup on the Grill drip tray (ref. 3 - Fig. 1) under the dispenser (ref. 6 - Fig. 1).
Press the corresponding selection key and the machine automatically dispenses the selected coffee.
Coffee can be programmed only iFthe corresponding setting is on (see page 1/7)
When brewing the first cup of coffee, the preheating function is activated. The following message will appear on the dis-
Preheating consists of a cycle of water flowing through the brew group. Itis automatically activated when the machine is turned on and if more than 300 seconds have passed between a coffee brewing cycle and the next one.
Hot water dispensing
Hot water is dispensed thanks to a circuit that guarantees that the water is tastefree and at the right temperature to prepare tea and soups.
Press the HOT WATER key (Fig. 17), the display reads:
IFthe hot water key is pressed (Fig. 17] after brewing coffee, the circuit rinsing cycle is activated, which consists in repeatedly opening the solenoid valve with the following message appearing on the display:
Atthe end ofthe rinsing cycle, the hot water dispensing will automatically start and the following message will appear:
IFthe corresponding setting is on, only the set quantity of hot water is dispensed. Otherwise, it is necessary to stop water dispensing by pressing the key again when reaching the desired level of hot water.
To setthe quantity ofhot water, press the hot water selection
key until the desired quantity has been reached.
The quantity of hot water dispensed can be programmed only iFthe corresponding setting is on {see page 17)
When setting the desired quantity, the following message appears on the display: “HOT WATER < “PROGR. QUANTITY <
Place the glass or cup under the hot water spout (ref. 7 - Fig. 1) and press the hot water selection key. Water is dis- pensed automatically.
8.5 Messages and special warnings
The machine shuts off automatically - partially or totally - when the bean hopper is empty or the machine is malfunc- tioning. The cause of the shut-off appears on the display located on the control panel.
Ifthe display shows a warning message, contact the SUPPLY OPERATOR.
Bean hopper electronic control When the bean hopper is empty, the machines stops grind-
ing after about 20 seconds. Fill the bean hopper following instructions outlined on page 24.
Coffee beans protection against impurities Even the best coffee beans may contain impurities (stones, metallic parts, etc.}
If a foreign body falls into the grinder, a special noise is produced: turn the machine offimmediately!
Grinding stops automatically in about 15 seconds thanks to the electronic control.
To avoid damaging the coffee grinder motor do not re-start the machine until the foreign body has been removed
Follow the procedure outlined on page 31.
Water level electronic control
The machine stops automatically when the water level in the tank is below the minimum value detected by the floating indicator (ref. 10 - Fig. 1).
Fillthe tank following instructions outlined on page 24.
Before performing maintenance and /or cleaning procedures, unplug the machine and wait until it is cold
Follow the instructions contained in this manual to obtain maximum beverage quality and guarantee the correct functioning ofthe machine.
The machine and its non-removable components must be deaned with cold or warm water using non abrasive sponges and wet cloths unless otherwise stated [this operation must not be performed on exposed electrical components).
+ Do not use detergenis or solvents that could modify the shape or functionality of the machine and its compo- nenis.
+ Do not soak the machine in water or other fluids: the machine will be damaged.
+ Do not wash component parts in the dishwasher.
+ Always hand-drythe machine components, do not place them in the oven or microwave oven.
+ Do notuse direct jets of water.
+__ All the components that require cleaning are easily accessible and do not require the use of tools.
+ Regular maintenance and cleaning keep the machine in good condition and guarantee its efficiency for a longer time while respecting standard hygienic regulations.
+ The machine counters keep track ofthe number of bev- erages dispensed and allow standard maintenance interventions to be programmed by the maintenance technician.
When performing maintenance operations follow the timetable outlined in section. 14 in the general maintenance table.
In case offailure and/or malfunctioning contact an APPROVED ASSISTANCE CENTER.
9.2 Cleaning and maintenance
Maintenance operations must be performed at least once a year and include testing the condition of the machine and the conformity ofthe electric system.
Water tank/ Drip tray/ Dump box/ Brew group / Machine
To keep the dispensing outlet and brew group (ref. 18 - Fig. 1) clean, the Dump box should be emptied daily, according to needs (Fig. 18).
fig. 20 The coffee dispenser (ref. 6 - Fig. 1] can be removed for
cleaning. Remove the protection cover (Fig. 21).
Fig. 21 The Water tank (ref. 9 - Fig. 1}, the dregs drawer and the relevant conveyor (ifnecessary, remove the conveyor as in Unfasten the knurled screw under the dispenser (Fig. 22). Fig. 19}, drip tray (Fig. 20) and Grill drip tray (Fig. 20) should be washed regularly using non abrasive detergents and dried with care.
Remove the dispenser by lifting it out (Fig. 23). fig. 19
Wash the dispensing channel (Fig. 24) and rinse carefully With hot water.
Clean the machine periodically using a wet cloth, and then
The brew group must be cleaned every time the coffee bean hopper is refilled and at least once a week.
Turn the machine off by pressing the main switch (ref. 4 - Fig. 1) and open the service door (ref. 15 - Fig. 1).
Remove the Dump box first (Fig. 25).
Remove the brew group by tuning the lock lever in a vertical position as indicated in fig (26) then remove the group by tiling it (Fig. 26). Ifnecessary, use the left hand to make the
The brew group must be cleaned with hot water and no detergents.
The stainless steel filter must be free of coffee residue.
Remove the upper filter to clean it. With the provided wrench (ref. 24 - Fig. 1) unscrew the knob counter clockwise (Fig. 27).Wash and dry all the elements ofthe brew group, reinsert the filter and hand-tighten the knob.
Remove the dregs drawer for cleaning (Fig. 28).
Use non-abrasive detergents only.
Carefully clean the dispensing outlet and reinsert the dregs drawer.
Reintroduce the brew group by turing down the appropriate lever. Tilt the group to insert it, then position it inside the guides ofthe dregs drawer (Fig. 29).Once inserted, the release lever must automatically return to its initial position and the reference pin must coincide with the arrow point (Fig. 30).Close the service door {ref. 15-Fig. 1).
IFthe brew group is not inserted correcily, the display reads INSERT GROUP “
Coffee cannot be brewed. The machine is not working
Place the Dump box back in (ref. 1 - Fig. 1).
Never put waïer inside the grinder, to avoid irreparable damage to the machine!
Clean the coffee bean hopper regularly. This operation must be performed only by a specialized technician only.
Unplug the machine from the socket (ref. 5 - Fig. 1).
Remove the cover with the lock (ref. 21 - Fig. 1} and the bean hopper cover (ref. 12 - Fig. 1).
Empty the bean hopper and unfasten the two fixing screws (fig. 31).
The container can then be cleaned (Fig. 32).
10 - INACTIVITY When the machine is not used, it must be turned off and unplugged from the socket.
Keep the machine in a dry place away from children.
IFthe machine is not used for a long period of time, it must be protected from dust and dirt.
11- INSTRUCTIONS FOR END-
OF-LIFE DISPOSAL TREATMENT This product complies with EU Directive 2002/96/EC.
The symbol I on the product or on its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment.
By ensuring this product is disposed of correctly,you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling ofthis product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
The diposal of the vending machine or of a part of it must be carried out with full respect of the environment and according to local laws in force
12 - TROUBLESHOOTING In case of faults or damage possibly after a fall, immediately unplug the machine.
IFthe problem cannot be solved by following the instructions presented in the table below, contact the nearest ASSIST- ANCE CENTER.
Problems may arise when using the machine that can cause malfunctioning
The possible causes are listed in par. 14.1 ofthis manual in the Troubleshooting table below along with the correspond ing solutions
I the problem cannot be solved, the machine must not be used until the nearest ASSISTANCE CENTER has been con- tacted
13 - ACCESSORIES The Ambra machine can be equipped with the following
optional components:
-_ Coïner box Arrangement for housing a coiner or key system.
- Cabinet To support the machine and to store cups, stirrers, sugar
For further information see the corresponding manuals.
- GENERAL MAINTENANCE English
To keep the machine in good working conditions cleaning and maintenance procedures should be performed according to the
instructions in the table below.
Operations to be performed
Emptying and cleaning the Dump box
Emptying and cleaning the drip tray
Emptying and cleaning the water tank
Cleaning the coffee brew group
Oùling he coffee brew group
Cleaning the coffee bean hopper
14.1 Troubleshooting
In case of failures or faulis, immediately unplug the machine. Contact the maintenance technician or an Approved Assistance Centre for interventions and repairing. incorrect repairing can present serious hazards for users. The manufacturer declines responsibility for incorrect repairing: the warranty also expires.
PROBLEM CAUSE REMEDY No display message.
Turn the main switch on, check the socket and fuse.
The service door is open.
Close the service door.
Automatic coffee brewing does not start.
Thebrew group is missing.
Insert the brew group.
The brew group is jammedl.
Clean the brew group.
No water. Fillthe water tank. No coffee. Fill the coffee hopper. ere ls both cases, réstant the brewing cy- cle. No drawer. Insert the Dump box correcily.
Coffee grinder jammed.
Clean the coffee grinder.
Coffee comes out too fast.
Grinding too coarse.
Adjust to a finer grinding (e.g., from 5 to 4.
Coffee comes out too slowly.
Adjust to a coarser grinding (e.g., from 340 5].
Coffee has no sufficient crema.
Unsuitable coffee blend or coffee is not freshly toasted.
The brew group cannot be removed.
The brew group is not in the correct po- sition.
Start the machine, close the service door, insert the Dump ox. The brew group is automatical k placed in the correct position (Fig 30).