RCNA355K20W - Fridge Freezer BEKO - Free user manual and instructions

USER MANUAL RCNA355K20W BEKO

Please read this user manual first!

Dear Customer,

We hope that your product, which has been produced in modern plants and checked under the most meticulous quality control procedures, will provide you an effective service.

Therefore, read this entire user manual carefully before using the product and keep it as a reference. If you handover the product to someone else, give the user manual as well.

The user manual will help you use the product in a fast and safe way.

• Read the manual before installing and operating the product.
  Make sure you read the safety instructions.
• Keep the manual in an easily accessible place as you may need it later.
• Read the other documents given with the product.

Remember that this user manual is also applicable for several other models. Differences between models will be identified in the manual.

Explanation of symbols

Throughout this user manual the following symbols are used:

i Important information or useful tips.
Warning against dangerous conditions for life and property.
Warning against electric voltage.

WARNING!

In order to ensure a normal operation of your refrigerating appliance, which uses a completely environmentally friendly refrigerant the R600a (flammable only under certain conditions) you must observe the following rules:

• Do not hinder the free circulation of the air around the appliance.
• Do not use mechanical devices in order to accelerate the defrosting, others than the ones recommended by the manufacturer.
• Do not destroy the refrigerating circuit.
• Do not use electric appliances inside the food keeping compartment, other than those that might have been recommended by the manufacturer.

1 Your refrigerator 3

2 Important SafetyWarnings 5

Intended use 5

General safety. 5

For products with a water dispenser...... 7

Child safety. 7

Compliance with the WEEE Regulation and Disposing of the Waste Product.... 7

Package information 8

HCA warning. 8

Things to be done for energy saving..... 8

3 Installation 9

Points to be paid attention to when the relocation of the refrigerator............9

Before you start the refrigerator, 9

Electrical connection. 9

Disposing of the packaging. 10

Disposing of your old refrigerator..... 10

Placing and Installation 10

Changing the illumination lamp 10

Adjusting the legs. 10

4 Preparation 11

5 Using your refrigerator 12

Temperature control and adjustment. 12

Freezing fresh food. 13

Recommendations for preservation of frozen food. 13

Reversing the doors. 14

6 Maintenance and cleaning 15

Avoiding bad odours. 15

Protection of plastic surfaces 15

7 Troubleshooting 16

1. Setting knob and interior light
2. Fresh Food fan
3. Adjustable Cabinet shelves
4. Cover glass
5. Salad crispers
6. Ice tray support & ice tray
7. Compartment for quickly freezing
8. Compartments for frozen foods keeping
9. Adjustable front feet
   Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

In order to transform the chill
compartment (used for easy perishable
products - Item page 3-point 4) into a
vegetable box it is necessary to assembly
in the rear side of the bottom glass shelf
the ornament (ltem A) delivered as
accessory according to the picture Item B
(point a-c).
If the ornament will be not assembled the
compartment (Item page 3-point 4) will
have biofresh functionality.

B

2

Please review the following information. Failure to observe this information may cause injuries or material damage. Otherwise, all warranty and reliability commitments will become invalid.

Original Spare parts will be provided for 10 years, following the product purchasing date.

Intended use

This product is intended to be used

-indoors and in closed areas such as homes;
- in closed working environments such as stores and offices;
- in closed accommodation areas such as farm houses, hotels, pensions.
- It should not be used outdoors.

General safety

• When you want to dispose/scrap the product, we recommend you to consult the authorized service in order to learn the required information and authorized bodies.
• Consult your authorized service for all your questions and problems related to the refrigerator. Do not intervene or let someone intervene to the refrigerator without notifying the authorised services.

• For products with a freezer compartment; Do not eat cone ice cream and ice cubes immediately after you take them out of the freezer compartment! (This may cause frostbite in your mouth.)

• For products with a freezer compartment; Do not put bottled and canned liquid beverages in the freezer compartment. Otherwise, these may burst.

• Do not touch frozen food by hand; they may stick to your hand.
• Unplug your refrigerator before cleaning or defrosting.
• Vapor and vaporized cleaning materials should never be used in cleaning and defrosting processes of your refrigerator. In such cases, the vapor may get in contact with the electrical parts and cause short circuit or electric shock.
• Never use the parts on your refrigerator such as the door as a means of support or step.
• Do not use electrical devices inside the refrigerator.
• Do not damage the parts, where the refrigerant is circulating, with drilling or cutting tools. The refrigerant that might blow out when the gas channels of the evaporator, pipe extensions or surface coatings are punctured causes skin irritations and eye injuries.
• Do not cover or block the ventilation holes on your refrigerator with any material.

• Electrical devices must be repaired by only authorised persons. Repairs performed by incompetent persons create a risk for the user.

• In case of any failure or during a maintenance or repair work, disconnect your refrigerator's mains supply by either turning off the relevant fuse or unplugging your appliance.

• Do not pull by the cable when pulling off the plug.
• Place the beverage with higher proofs tightly closed and vertically.
• Never store spray cans containing flammable and explosive substances in the refrigerator.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• This product is not intended to be used by persons with physical, sensory or mental disorders or unlearned or inexperienced people (including children) unless they are attended by a person who will be responsible for their safety or who will instruct them accordingly for use of the product.
• Do not operate a damaged refrigerator. Consult with the service agent if you have any concerns.
• Electrical safety of your refrigerator shall be guaranteed only if the earth system in your house complies with standards.
• Exposing the product to rain, snow, sun and wind is dangerous with respect to electrical safety.
• Contact authorized service when there is a power cable damage to avoid danger.

• Never plug the refrigerator into the wall outlet during installation. Otherwise, risk of death or serious injury may arise.

• This refrigerator is intended for only storing food items. It must not be used for any other purpose.

• Label of technical specifications is located on the left wall inside the refrigerator.
• Never connect your refrigerator to electricity-saving systems; they may damage the refrigerator.
• If there is a blue light on the refrigerator, do not look at the blue light with optical tools.
• For manually controlled refrigerators, wait for at least 5 minutes to start the refrigerator after power failure.
• This operation manual should be handed in to the new owner of the product when it is given to others.
• Avoid causing damage on power cable when transporting the refrigerator. Bending cable may cause fire. Never place heavy objects on power cable.
• Do not touch the plug with wet hands when plugging the product.

• Do not plug the refrigerator if the wall outlet is loose.

• Water should not be sprayed on inner or outer parts of the product for safety purposes.

• Do not spray substances containing inflammable gases such as propane gas near the refrigerator to avoid fire and explosion risk.

• Never place containers filled with water on top of the refrigerator; in the event of spillages, this may cause electric shock or fire.
• Do not overload the refrigerator with food. If overloaded, the food items may fall down and hurt you and damage refrigerator when you open the door.
• Never place objects on top of the refrigerator; otherwise, these objects may fall down when you open or close the refrigerator's door.
• As they require a precise temperature, vaccines, heat-sensitive medicine and scientific materials and etc. should not be kept in the refrigerator.
• If not to be used for a long time, refrigerator should be unplugged. A possible problem in power cable may cause fire.
• The plug's tip should be cleaned regularly with a dry cloth; otherwise, it may cause fire.
• Refrigerator may move if adjustable legs are not properly secured on the floor. Properly securing adjustable legs on the floor can prevent the refrigerator to move.
• When carrying the refrigerator, do not hold it from door handle. Otherwise, it may be snapped.
• When you have to place your product next to another refrigerator or freezer, the distance between devices should be at least 8cm . Otherwise, adjacent side walls may be humidified.

For products with a water dispenser;

Pressure of water mains should be minimum 1 bar. Pressure of water mains should be maximum 8 bars.

• Use only potable water.

Child safety

• If the door has a lock, the key should be kept away from reach of children.
• Children must be supervised to prevent them from tampering with the product.

Compliance with the WEEE Regulation and Disposing of the Waste Product

The symbol on the product or on packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, you household waste disposal service or the shop where you purchased the product.

Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Do not forget...

Any recycled substance is an indispensable matter for nature and our national asset wealth.

If you want to contribute to the reevaluation of the packaging materials, you can consult to your environmentalist organizations or the municipalities where you are located.

HCA warning

If your product's cooling system contains R600a:

This gas is flammable. Therefore, pay attention to not damaging the cooling system and piping during usage and transportation. In the event of damage, keep your product away from potential fire sources that can cause the product catch a fire and ventilate the room in which the unit is placed.

Type of gas used in the product is stated in the type label which is on the left wall inside the refrigerator.

Never throw the product in fire for disposal.

Things to be done for energy Saving

• Do not leave the doors of your refrigerator open for a long time.
• Do not put hot food or drinks in your refrigerator.
• Do not overload your refrigerator so that the air circulation inside of it is not prevented.
• Do not install your refrigerator under direct sunlight or near heat emitting appliances such as ovens, dishwashers or radiators. Keep your refrigerator at least 30 ~cm away from heat emitting sources and at least 5 ~cm from electrical ovens.
• Pay attention to keep your food in closed containers.
• You can load maximum amount of food to the freezer compartment of the refrigerator by removing the freezer compartment drawers. Declared energy consumption value of the refrigerator was determined with the freezer compartment drawers removed. There is no risk in using a shelf or drawer suitable for the shapes and sizes of the foods to be frozen.
• Thawing frozen food in fridge compartment will both provide energy saving and preserve the food quality.
  Inside of your refrigerator must be cleaned thoroughly.

In case the information which are given in the user manual are not taken into account, manufacturer will not assume any liability for this.

Points to be paid attention to when the relocation of the refrigerator

1. Your refrigerator should be unplugged.Before transportation of your refrigerator, it should be emptied and cleaned.
2. Before it is re-packaged, shelves, accessories, crisper, etc. inside your refrigerator should be fixed with adhesive tape and secured against impacts. Package should be bound with a thick tape or sound ropes and the transportation rules on the package should be strictly observed.
3. Original packaging and foam materials should be kept for future.
   transportations or moving.

Before you start the refrigerator,

Check the following before you start to use your refrigerator:

1. Attach 2 plastic wedges as illustrated below. Plastic wedges are intended to keep the distance which will ensure the air circulation between your refrigerator and the wall. (The picture is drawn up as a representation and it is not identical with your product.)

1. Clean the interior of the refrigerator as recommended in the "Maintenance and cleaning" section.
2. Connect the plug of the refrigerator to the wall socket. When the fridge door is opened, fridge internal lamp will turn on.
3. When the compressor starts to operate, a sound will be heard. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.
4. Front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

Electrical connection

Connect your product to a grounded socket which is being protected by a fuse with the appropriate capacity. Important:

The connection must be in compliance with national regulations.

• The power plug must be easily accessible after installation.
• Electrical safety of your refrigerator shall be guaranteed only if the earth system in your house complies with standards.
• The voltage stated on the label located at left inner side of your product should be equal to your network voltage.
• Extension cables and multi plugs must not be used for connection.

A damaged power cable must be replaced by a qualified electrician.
Product must not be operated before it is repaired! There is the risk of electric shock!

Disposing of the packaging

The packing materials may be dangerous for children. Keep the packing materials out of the reach of children or dispose of them by classifying them in accordance with the waste instructions stated by your local authorities. Do not throw away with regular house waste, throw away on packaging pick up spots designated by the local authorities.

The packing of your refrigerator is produced from recyclable materials.

Disposing of your old Refrigerator

Dispose of your old refrigerator without giving any harm to the environment.

• You may consult your authorized dealer or waste collection center of your municipality about the disposal of your refrigerator.

Before disposing of your refrigerator, cut out the electric plug and, if there are any locks on the door, make them inoperable in order to protect children against any danger.

Placing and Installation

If the entrance door of the room where the refrigerator will be installed is not wide enough for the refrigerator to pass through, then call the authorized service to have them remove the doors of your refrigerator and pass it sideways through the door.

1. Install your refrigerator to a place that allows ease of use.

2. Keep your refrigerator away from heat sources, humid places and direct sunlight.

3. There must be appropriate air ventilation around your refrigerator in order to achieve an efficient operation. If the refrigerator is to be placed in a recess in the wall, there must be at least 5 ~cm distance with the ceiling and at least 5 ~cm with the wall. Do not place your product on the materials such as rug or carpet.

4. Place your refrigerator on an even floor surface to prevent jolts.

Changing the illumination Lamp

To change the Bulb/LED used for illumination of your refrigerator, call your Authorized Service.

The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way.

The lamps used in this appliance have to withstand extreme physical conditions such as temperatures below -20^ .

Adjusting the legs

If your refrigerator is unbalanced;

You can balance your refrigerator by turning its front legs as illustrated in the figure. The corner where the leg exists is lowered when you turn in the direction of black arrow and raised when you turn in the opposite direction. Taking help from someone to slightly lift the refrigerator will facilitate this process.

4 Preparation

• Your refrigerator should be installed at least 30 ~cm away from heat sources such as hobs, ovens, central heater and should not be located under direct sunlight.
• Please make sure that the interior of your refrigerator is cleaned thoroughly.
• If two refrigerators are to be installed side by side, there should be at least 2 ~cm distance between them.
• When you operate your refrigerator for the first time, please observe the following instructions during the initial six hours.
• The door should not be opened frequently.
• It must be operated empty without any food in it.
• Do not unplug your refrigerator. If a power failure occurs out of your control, please see the warnings in the "Recommended solutions for the problems" section.
• This product has been designed to function at ambient temperatures up to 43^ C ( 110^ F ).

Temperature control and adjustment

Operating temperatures are controlled by the setting knob located on the ceiling of fridge compartment. Settings may be made from min, 1 ... 6, max, max being the coldest position.

When the appliance is switched on for the first time, the setting knob should be adjusted so that after 24 hours, the average fridge temperature is no higher than +5^ (+41^) . We recommend you set the knob half way between the min and max setting and monitor to obtain the desired temperature i. e. towards max you will obtain a colder fridge temperature and vice versa. Some sections of the fridge may be cooler or warmer (such as the salad crisper and the top part of the cabinet) which is quite normal.

The normal storage temperature of the freezer should be -18^ ( 0^ ). Lower temperatures may be obtained by adjusting setting knob towards max position.

We recommend that you check the temperature with an accurate thermometer to ensure that the storage compartments are kept to the desired temperature.

Remember you must take your reading very quickly since the thermometer temperature will rise very rapidly after you remove it from the freezer. Please remember each time the door is opened cold air escapes and the internal temperature rises. Therefore never leave the door open and ensure it is closed immediately after food is put in or removed.

Freezing fresh food

• It must be preferred to wrap or cover the food before placing them in the refrigerator.
• Hot food must cool down to the room temperature before putting them in the refrigerator.
• The foodstuff that you want to freeze must be fresh and in good quality.
• Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.
• The foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
• Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odor, oils and acids and they must also be airtight.

Moreover, they must be well closed and they must be made from easyto-use materials that are suitable for deep freeze usage.

• Frozen food must be used immediately after they are thawed and they should never be re-frozen.

• Please observe the following instructions to obtain the best results.

• Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.

• Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.

• Take special care not to mix already frozen food and fresh food.

• Hot food and beverages must cool down to the room temperature before putting them in the refrigerator.

• Maximum frozen food storage volume is achieved without using the drawers and the upper shelf cover provided in the freezer compartment. Energy consumption of your appliance is declared while the freezer compartment is fully loaded on shelves without the use of the drawers and upper shelf cover.
• If there is a power failure do not open the freezer door. Even if the power failure lasts up to the "Temperature Increasing Time" indicated in the "Technical specifications of your refrigerator" section, frozen food will not be affected. In case the failure lasts longer, the food must be checked and when necessary, must be consumed immediately or must be frozen after cooked.
• Please pay attention to the expiry date, maximum allowed storage period and recommended storage temperature of fodstuffs when purchased. If expiry date is passed, do not consume.

Recommendations for preservation of frozen food

Prepacked commercially frozen food should be stored in accordance with the frozen food manufacturer's instructions for a 水 (4 star) frozen food storage compartment.

To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained, the following should be remembered:
1. Put packages in the freezer as quickly as possible after purchase.
2. Ensure that contents are labeled and dated.
3. Do not exceed "Use By", "Best Before" dates on the packaging.

Reversing the doors

Proceed in numerical order

Never use gasoline, benzene or similar substances for cleaning purposes.
We recommend that you unplug the appliance before cleaning.
Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for cleaning.
Use lukewarm water to clean the cabinet of your refrigerator and wipe it dry.
Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
Make sure that no water enters the lamp housing and other electrical items.
If your refrigerator is not going to be used for a long period of time, unplug the power cable, remove all food, clean it and leave the door ajar.
Check door seals regularly to ensure they are clean and free from food particles.
To remove door racks, remove all the contents and then simply push the door rack upwards from the base.
Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.

Avoiding bad odours

Materials that may cause odour are not used in the production of our refrigerators.

However, due to inappropriate food preserving conditions and not cleaning the inner surface of the refrigerator as required can bring forth the problem of odour. Pay attention to following to avoid this problem:

• Keeping the refrigerator clean is important.
  Food residuals, stains, etc. can cause odour. Therefore, clean the refrigerator with carbonate dissolved in water every 15 days. Never use detergents or soap.
• Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours.
• Never keep the food that have expired best before dates and spoiled in the refrigerator.

Protection of plastic surfaces

1 Do not put the liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of your refrigerator. In case of spilling or smearing oil on the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

7 Troubleshooting

Please review this list before calling the service. It will save your time and money. This list includes frequent complaints that are not arising from defective workmanship or material usage. Some of the features described here may not exist in your product.

The refrigerator does not operate.

• The plug is not inserted into the socket correctly. >>>Insert the plug into the socket securely. • The fuse of the socket which your refrigerator is connected to or the main fuse have blown out. >>>Check the fuse.

Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).

• Ambient is very cold. >>>Do not install the refrigerator in places where the temperature falls below 10 °C. • Door has been opened frequently. >>>Do not open and close the door of refrigerator frequently. • Ambient is very humid. >>>Do not install your refrigerator into highly humid places. • Food containing liquid is stored in open containers. >>>Do not store food with liquid content in open containers. • Door of the refrigerator is left ajar. >>>Close the door of the refrigerator. • Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.

Compressor is not running

• Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. The refrigerator will start running approximately after 6 minutes. Please call the service if the refrigerator does not startup at the end of this period. • The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting refrigerator. Defrosting cycle occurs periodically. • The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit into the socket. • Temperature settings are not made correctly. >>>Select the suitable temperature value. • There is a power outage. >>>Refrigerator returns to normal operation when the power restores.

The operation noise increases when the refrigerator is running.

• The operating performance of the refrigerator may change due to the changes in the ambient temperature. It is normal and not a fault.

The refrigerator is running frequently or for a long time.

·New product may be wider than the previous one. Larger refrigerators operate for a longer period of time. ·The room temperature may be high. >>It is normal that the product operates for longer periods in hot ambient. ·The refrigerator might be plugged in recently or might be loaded with food. >>When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal. ·Large amounts of hot food might be put in the refrigerator recently. >>Do not put hot food into the refrigerator. ·Doors might be opened frequently or left ajar for a long time. >>The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently. ·Freezer or fridge compartment door might be left ajar. >>Check if the doors are closed completely. ·The refrigerator is adjusted to a very low temperature. >>Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved. ·Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated. >>Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order to maintain the current temperature.

Freezer temperature is very low while the fridge temperature is sufficient.

·The freezer temperature is adjusted to a very low value. >>Adjust the freezer temperature to a warmer degree and check.

Fridge temperature is very low while the freezer temperature is sufficient.

·The fridge temperature is adjusted to a very low value. >>Adjust the fridge temperature to a warmer degree and check.

Food kept in the fridge compartment drawers is frozen.

·The fridge temperature is adjusted to a very high value. >>Adjust the fridge temperature to a lower value and check.

Temperature in the fridge or freezer is very high.

·The fridge temperature is adjusted to a very high value. >>Fridge compartment temperature setting has an effect on the temperature of the freezer. Change the temperatures of the fridge or freezer and wait until the relevant compartments attain a sufficient temperature. ·Doors are opened frequently or left ajar for a long time. >>Do not open the doors frequently. ·Door is ajar. >>Close the door completely. ·The refrigerator is plugged in or loaded with food recently. >>This is normal. When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. ·Large amounts of hot food might be put in the refrigerator recently. >>Do not put hot food into the refrigerator.

Vibrations or noise.

·The floor is not level or stable. >>If the refrigerator rocks when moved slowly, balance it by adjusting its feet. Also make sure that the floor is strong enough to carry the refrigerator, and level. ·The items put onto the refrigerator may cause noise. >>Remove the items on top of the refrigerator.

There are noises coming from the refrigerator like liquid flowing, spraying, etc.

·Liquid and gas flows occur in accordance with the operating principles of your refrigerator. It is normal and not a fault.

Whistle comes from the refrigerator.

·Fans are used in order to cool the refrigerator. It is normal and not a fault.

Condensation on the inner walls of refrigerator.

·Hot and humid weather increases icing and condensation. It is normal and not a fault. ·Doors are opened frequently or left ajar for a long time. >>Do not open the doors frequently. Close them if they are open. ·Door is ajar. >>Close the door completely.

Humidity occurs on the outside of the refrigerator or between the doors.

·There might be humidity in the air; this is quite normal in humid weather. When the humidity is less, condensation will disappear.

Bad odour inside the refrigerator.

·No regular cleaning is performed. >>Clean the inside of the refrigerator regularly with a sponge, lukewarm water or carbonate dissolved in water. ·Some containers or package materials may cause the smell. >>Use a different container or different brand packaging material. ·Food is put into the refrigerator in uncovered containers. >>Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours. ·Remove the foods that have expired best before dates and spoiled from the refrigerator.

The door is not closing.

·Food packages are preventing the door from closing. >>Replace the packages that are obstructing the door. ·The refrigerator is not completely even on the floor. >>Adjust the feet to balance the refrigerator. ·The floor is not level or strong. >>Make sure that the floor is level and capable to carry the refrigerator.

Crispers are stuck.

·The food is touching the ceiling of the drawer. >>Rearrange food in the drawer.

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