BABYMOOV BABYPHONE HIGH CARE - Baby monitor

BABYPHONE HIGH CARE - Baby monitor BABYMOOV - Free user manual and instructions

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BrandBabymoov
ModelHigh Care
ReferenceA014001
CategoryAudio baby monitor
Transmission frequency865 MHz
Maximum rangeUp to 1,000 m in open field
Number of sub-channels136 (2 channels + 68 digital codes)
Receiver battery typeRechargeable lithium
Charging timeAbout 2 h
Transmitter power supplyAC
Receiver power supplyBattery or AC (via base)
VOX modeYes (automatic sound activation)
Transmitter night lightYes (soft light)
Receiver alert typesSound, visual, vibration
Distance alarmYes (triggering from 25 m)
Low battery alertYes
Signal loss alertYes
ConnectionDigital radio (without Wi-Fi)

Frequently Asked Questions - BABYPHONE HIGH CARE BABYMOOV

What is the actual range of the Babymoov High Care?
The advertised range is up to 1,000 m in open field. Indoors, with walls and obstacles, the effective range is generally between 100 and 300 m. If the reception degrades, an audible and visual signal alerts you on the receiver.
How does the VOX mode work?
The VOX mode automatically activates sound transmission as soon as a noise exceeds a defined threshold (crying, baby sounds). The receiver remains silent in the absence of sound and only wakes up when a noise is detected on the transmitter side, saving battery life.
How do you recharge the receiver's battery?
Place the receiver on its charging base. The rechargeable lithium battery recharges in about 2 hours. A visual indicator on the receiver signals when the battery is low.
What should I do if the sound is distorted or scrambled?
The High Care has 2 channels and 68 digital codes (136 sub-channels). In case of interference, change the channel on the transmitter and the receiver. Make sure both devices are on the same channel and code.
What does the range alarm correspond to?
An audible and visual alert is triggered on the receiver when you move more than 25 m away from the transmitter or when the radio connection is lost. It's a reminder not to leave the reception area without noticing.
Is the High Care Wi-Fi compatible or does it require an internet connection?
No. The Babymoov High Care operates on digital radio at 865 MHz, without Wi-Fi or internet connection. The transmission is direct between the transmitter and the receiver, ensuring low latency and avoiding risks associated with home networks.
How do you reset the pairing between the transmitter and the receiver?
Turn off both devices, turn them back on and select the same channel on the transmitter and the receiver. If problems persist, consult the pairing section of the manual for the digital code re-synchronization procedure.
Can the transmitter's night light disturb the baby?
The built-in night light on the transmitter (placed on the baby side) is designed for soft light that is not dazzling. It can be turned on or off according to your preferences to not disturb sleep.
What types of alerts does the receiver offer?
The receiver offers 3 types of alerts simultaneously configurable: audible (speaker), visual (light indicators), and vibration. The vibration is particularly useful at night to avoid waking up the rest of the household.
Can the devices be powered by mains in addition to batteries?
Yes, the Babymoov High Care can operate on mains or battery. The transmitter is usually permanently plugged in on the baby side, while the receiver is used on the go with its rechargeable battery.
Is the 865 MHz frequency dangerous for the baby?
The High Care emits at very low power, below European regulatory thresholds. The 865 MHz technology is a low-power digital radio band, unrelated to Wi-Fi or 3G/4G technologies. Babymoov emphasizes this design to minimize exposure.
Where can I find the complete manual for the Babymoov High Care?
The manual is available on notice-facile.com. For any customer service questions, contact Babymoov support directly via their official website babymoov.com.

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What to do if the BABYPHONE HIGH CARE baby monitor does not turn off?
Frequently Asked Questions - 18/03/2026
Response Notice-Facile

If your BABYPHONE HIGH CARE baby monitor does not turn off, several simple checks and actions should resolve this issue. Start by precisely identifying whether it is the transmitter (the device to be placed in the baby's room) or the receiver (the device for the parents) that is causing the problem, as each has its own power switch.

For the BABYPHONE HIGH CARE transmitter: Locate button 1 at the top of the device, which is the On/Off switch (distinct from the night light switch). Press this button firmly to completely turn off the transmitter. If the device is powered by the supplied adapter (6V, 300 mA connected to the jack socket 7a on the side), unplug it from the wall outlet. This immediately cuts off the power, even if the button is unresponsive. Leave the device unplugged for a few minutes to allow for a complete restart of the circuits.

For the BABYPHONE HIGH CARE receiver: Use button 8 located on the top (the On/Off switch with vibration symbol). Toggle it to the off position to completely turn off the device. If the screen remains on or still vibrates, hold the button down for 3 seconds. If the receiver is placed on its charging dock, first remove it so that it switches to battery mode, then use the switch to turn it off.

If the device is unresponsive: Check that the switch or button is not mechanically stuck. For the AAA battery-powered transmitter, open the battery compartment (under the locking cover) and ensure that the 3 batteries are correctly inserted respecting the polarity (+/-), as incorrectly positioned batteries can cause malfunctions. For the receiver, check that the rechargeable lithium battery is properly inserted in its compartment. Finally, wait 30 seconds completely unplugged (power adapter removed for the transmitter, battery removed for the receiver), then reconnect the power - this forces a complete reset of the electronic circuits.

If after these actions the BABYPHONE HIGH CARE baby monitor still does not turn off, contact Babymoov customer service. A faulty power button or an electronic malfunction requiring repair may be the cause. Do not force the controls at the risk of further damaging it.

Respond (be the first)
What should I do if the screen of the BABYMOOV BABYPHONE HIGH CARE baby monitor does not turn on and only the red light is on?
Frequently Asked Questions - 18/03/2026
Response Notice-Facile

If the screen of your BABYMOOV BABYPHONE HIGH CARE receiver does not turn on and only the red light is visible, it generally means that the device is charging. The red charging indicator light should remain on throughout the battery charging process. A charging time of about 3 hours is required for a full recharge. Once the battery is fully charged, the indicator will turn green and you can use the receiver normally.

First, check that the receiver is properly positioned on its charging base. Ensure that the charging contacts (metal pins) of the receiver are making good contact with those of the base. Also, check that the power cable of the charging base is firmly plugged into a functional wall outlet. After 3 hours of charging, check that the indicator has turned green, confirming that the battery is fully charged.

If the indicator remains red after 4 hours of charging or does not turn green, completely turn off the receiver, wait a few minutes, and then turn it back on. A restart can resolve some temporary charging or display issues. You can also check that the charging contacts (on the base and on the device) are not dirty or damaged; clean them gently if necessary.

If after a restart the screen remains off and the red light persists, unplug the charging base for 30 seconds, then plug it back in. The receiver should then restart its normal charging cycle. If the problem continues and the indicator never turns green after a night of charging, the rechargeable lithium battery in your device may be defective or completely discharged beyond the recovery threshold.

If none of these steps resolve the issue, contact Babymoov customer service to report the malfunction. Do not force the device or open the casing, as this would void your warranty. The BABYPHONE HIGH CARE receiver uses a factory-installed 3.7 V rechargeable lithium battery; only a professional can safely replace it.

Respond (be the first)

Download the instructions for your Baby monitor in PDF format for free! Find your manual BABYPHONE HIGH CARE - BABYMOOV and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. BABYPHONE HIGH CARE by BABYMOOV.

USER MANUAL BABYPHONE HIGH CARE BABYMOOV

Health: EN 50371 :2002

Thank you for choosing our Baby monitor High Care. We recommend you read these instructions carefully in order to use your Baby monitor to best advantage and ensure it continues to operate as long as possible. If you should find a fault, however, or if you have any problem, please contact our company.

IMPORTANT: This baby monitor uses low emission power, in order to protect baby's health. The receiver and the transmitter don't communicate continuously, in order to limit the emission of radiations in the room. When baby cries, the system is activated immediately to alert parents; when the baby doesn't cry, the transmitter and the receiver communicate only each 20 seconds to check the good communication and update information such as the room's temperature.

FUNCTIONS

  • Range 1,000 m in an open space.
  • 2 channels + 68 digital codes (total of 136 subchannels) to offer a high degree of protection against all kinds of interference.
  • Receiver fitted with a lithium battery that recharges on its base.
  • Alarms: audible, visual and vibrations on the receiver.
    Volume control on the receiver and on the transmitter.
  • Gentle night light on the transmitter.
  • Microphone sensitivity can be adjusted digitally on the transmitter.

  • Temperature of baby's room indicated on both the receiver and transmitter and audible and visual "Temperature too high/low" alarm on the receiver (parents can adjust the temperature range).

  • Distance alarm which goes on when the child moves away more than 25 metres from his parents.
  • Audible and visual alarm on the receiver when the transmitter is out of range.
  • Battery condition indicated on both the transmitter and receiver, and alarm when batteries need changing or recharging.
  • Selectable Hi/Lo emission power on transmitter to prolong battery life and minimize radiation level.

WARNING

  • The Baby monitor High Care should not be seen as a medical device. In addition to using Baby monitor High Care, it is strongly recommended that an adult checks on your baby directly, on a regular basis. Premature babies or children considered to be at risk should be monitored by your paediatrician or a health professional.
  • Never go away from your baby outside the house, even a short moment.
  • Non-rechargeable batteries are not to be recharged;
  • Rechargeable batteries are to be removed from the device before being charged ;
  • Different types of batteries : new and used batteries, or rechargeable and not rechargeable batteries, are not to be mixed ;
  • Rechargeable batteries are only to be charged under adult supervision ;
  • Batteries are to be inserted with the correct polarity (+/-) ;
  • Exhausted batteries are to be removed from the device;
  • The supply terminals are not to be short-circuited.
  • Always use the supplied battery for the receiver : if the battery is damaged it must be replaced by the manufacturer, the after-sales service or people with similar qualifications, in order to avoid any risk.

POWER SUPPLY

A / Transmitter

1. Operation using batteries (not supplied)

Press down the lock button and slide open the battery door. Insert three pieces AAA size (UM-4) alkaline batteries into the compartment. Observe correct polarities indication (+/-).

BABYMOOV BABYPHONE HIGH CARE - Operation using batteries (not supplied) - 1

BABYMOOV BABYPHONE HIGH CARE - Operation using batteries (not supplied) - 2

2. Operation using the (AC adapter supplied)

The transmitter can be operated on AC mains using the supplied 6V AC adapter. Connect the output plug of adapter to DC jack (7a) of the transmitter. Connect the adapter to the mains. The power supply from the battery will be cut off once the receiver is mains-operating.

N.B.: The communication range is longest when the transmitter is operated on AC mains.

B/Receiver

1. Operation from battery pack

The Li polymer battery pack is already installed in the unit.

2. Recharging and operation on the base

Before using the receiver for the first time, make sure it is turned off and recharge it on its base. The charge indicator will show a red light. Once the battery is fully charged (average time 3 hours) the indicator will turn green. The receiver is then ready to be turned on and used. If you decide to leave the receiver on its base, when it detects that the charge level is too low the base will automatically start recharging the battery.

N.B.: TO ENSURE MAXIMUM LIFE FOR YOUR BATTERY, WAIT UNTIL IT IS COMPLETELY DISCHARGED BEFORE RECHARGING IT.

BABYMOOV BABYPHONE HIGH CARE - Recharging and operation on the base - 1

BABYMOOV BABYPHONE HIGH CARE - Recharging and operation on the base - 2

BABYMOOV BABYPHONE HIGH CARE - Recharging and operation on the base - 3

CONTROLS LAYOUT

Transmitter

  1. Power ON/OFF and night light switch
  2. Up/Down button
    3.Mode button
  3. Night light
  4. Microphone
  5. Power on indicator
    7a. DC jack
    7b. Temperature sensor

Charger

  1. Charging indicator
  2. Charging pins
  3. DC jack

Receiver

  1. Power ON/OFF and vibration switch
  2. Up/Down button
    10.Mode button
  3. LED sound level meter
  4. Speaker
  5. Charging contacts

BABYMOOV BABYPHONE HIGH CARE - Receiver - 1
Receiver LCD Screen

BABYMOOV BABYPHONE HIGH CARE - Receiver - 2
Transmitter LCD Screen

SETTINGS

Channel and digital code settingTRANSMITTERRECEIVER
Press and hold the mode button (3) for more than 5 seconds; a beep will sound once the unit goes into programming mode. The LCD will show following:Press and hold the mode button (10) for more than 5 seconds; a beep will sound once the unit goes into programming mode. The LCD will show following:
Use selection button (2) to chose the channel and press the mode button (3) to validate your choice. The LCD will show following (here CH 2 is selected):Use selection button (9) to select the same channel as on the transmitter and press the mode button (10) to validate your choice. The LCD will show following (here CH 2 is selected):
Use selection button (2) to chose the digital code and press the mode button (3) to validate your choice. The LCD will show following (here digital code 28 is selected):Use selection button (9) to select the same digital code as on the transmitter and press the mode button (10) to validate your choice. The LCD will show following (digital code 28 is selected):
Output power settingUse selection button (2) to chose the output power output. Hi means high power while Lo means low power and ELo means extra low power. Press the mode button (3) to validate your choice.
Out of range alertWhen ELo is selected, the range check ico will appear on the LCD and the receiver will provide an alarm when the distance between transmitter and receiver exceeds 25 m.
Out of range alertOtherwise, use selection button (2) to chose on or off and press the mode button (3) to validate your choice. The LCD will show following:Use selection button (9) to chose the same setting as on the transmitter and press the mode button (10) to validate your choice. The LCD will show following:
Maximum temperature alarm UUse the selection button (9) to choose the maximum temperature (between -3 °C and +49 °C) above which the receiver will trigger an alarm. If the off setting is selected, no maximum temperature limit will be active. Press the mode button (10) to validate your choice. U °C
Minimum temperature alert LUse the selection button (9) to choose the minimum temperature (between -8 °C and +44 °C) below which the receiver will trigger an alarm. If your selection is illogical (for example a maximum temperature lower than minimum temperature) the receiver will refuse your choice and will correct it automatically to a value 2 °C below the maximum limit. If the off setting is selected, no minimum temperature limit will be active. Press the mode button (10) to validate your choice. L °C
Normal screenL °C

REMARKS

1. Channel and digital code choice

If in the unlikely event your next door neighbor also has the same model of baby monitor and program with the same channel and digital code, then you may need to select a new channel and digital code or otherwise you will hear each other's baby. Repeat the above steps, besure you also program the receiver with the same new channel and digital code.

2. Power choice

Note with low power, the communication distance will become shorter but the battery life can be prolonged. Besides, the level of emitted radiation is also reduced.

3. Distance alert

This distance control function may be useful to watch baby's activities in his room. The transmitter is placed on the child and if he moves away more than 25 meters, an alert will be heard from the receiver to alert parents.

N.B.: if the out of range function is already On on the transmitter, the receiver will automatically activate the distance alert (as indicated by the letter [on the LCD screen), wether the out of range setting is On or Off.

Out-of-range alert setting in TransmitterOut-of-range alert setting in ReceiverRemarks
ONONAlarm function normally
ONOFFNo alarm even when out of range
OFFONAlways give alarm no matter out of range or not
OFFOFFNo alarm even when out of range
ELoON or OFFAlarm sound once distance apart exceed 20-30m (provide [ ] appears on rereceiver LCD)

4. Temperature alarm

  • It is recommended to have at least ± 5^ between the settings of upper and lower temperature limit from the current temperature reading, otherwise the temperature alarm can often be heard whenever the baby's room temperature changes lightly.
  • In case there is a sudden temperature change, the sensor may need to take a few minutes before it can settle to the new environment and show the correct reading on the screen.
  • Caution: because of the heat produced bu the device itself, a margin of error +5^ may be noticed. Please add 5^ to the upper and lower temperature to consider this gap.

OPERATION

A / Transmitter

  • Place the transmitter about 1m from the cradle, directing the microphone (5) towards the baby.
  • Use the selection button (2) to adjust the microphone sensitivity (volume indicator = bar chart on the screen). The more bars you show, the more sensitive the microphone is to sounds.
  • As soon as the transmitter detects a sound, the screen lights up and the transmission symbol is displayed.

  • To check your settings, press briefly on the receiver mode button (3). The various settings will be displayed according to a cycle :

BABYMOOV BABYPHONE HIGH CARE - A / Transmitter - 1

  • The night light (4) can be set permanently ON by moving the power ON/OFF switch to position 8. The night light can also be set to be VOX (voice activated) by momentarily pressing the mode button (3): the VOX icon will be shown besides the icon 8. Under VOX mode, the night light will be switched on once the microphone 5 detects a sound and automatically goes off a few seconds after the microphone 5 stops picking up any sound.
  • The condition of the battery is shown by the battery status indicator. When the battery power is being consumed, the segments within the battery status indicator gradually falls. Once the indicator becomes empty it will start flashing, besides, the transmitter will also send out a signal to the receiver to alert the parents.

B/Receiver

  • Place the receiver at a reasonable distance away from the transmitter to avoid feedback. Too close a distance will create a screeching sound.
  • Once the unit receives a signal from the transmitter, the screen will become backlighted and LEDs in the level meter will light up. The louder the baby's voice, the more number of LED will be lighted up.
  • The speaker volume can be adjusted using the Up/Down button (9). The volume bar graph in the screen will also change correspondingly. More segment of bar graph shown means higher volume from speaker. When no segment is shown on the screen, the speaker is totally muted.
  • This unit is equipped with a vibrating alert. Set the power ON/OFF switch (8) to position The vibration icon will also show up in the LCD. Once the received baby's voice is loud enough, the vibrator starts functioning. To save battery power, it is recommended not to use the vibrating alert frequently.
  • When the out-of-range alert function is set to On in both transmitter and receiver, once the receiver is beyond the communication range of the transmitter for over 2 minutes, an out-of-range alarm will be heard. The LED level meter starts flashing together with the out-of-range icon to alert the parents. Besides, the temperature reading will show - -^ C . The alarm and icon will go off only when the receiver falls back within the communication range of transmitter.

N.B.: This alarm will also be heard in case the transmitter is switched off, or its battery has run down, or its power is cut off, or the channel/digital code setting is different between the transmitter and receiver, or the out-of-range alert setting is different between transmitter and receiver.

  • Whenever the baby's room temperature falls outside the range as preset by the upper and lower temperature limits, an alarm will be heard : the correspondingly icon (U ou L) and the current temperature reading start flashing in the screen.
  • To check your settings, press briefly on the receiver mode button (10). The various settings will be displayed according to a cycle:

BABYMOOV BABYPHONE HIGH CARE - B/Receiver - 1

  • The condition of the rechargeable battery pack is shown by the battery status indicator. When the battery power is being consumed, the segments within the battery status indicator gradually falls. Once the indicator becomes empty, its starts flashing and an alarm will be heard. When the receiver is switched on and

placed in the charger, the segments within the battery status indicator will flash in turn while battery is being charged. Once charging is completed, the flashing will stop and all three segments show steady up indicating the battery is full.
- For more convenience, the receiver can be worn around the neck with a strap (supplied).

C / Transmitter and receiver

Whenever a button is pressed, a beep will sound to confirm that your input has been recognised by the unit. The sound level of the beep and the alarm is fixed and independent of the loudspeaker volume setting.

BABYMOOV BABYPHONE HIGH CARE - C / Transmitter and receiver - 1

PRECAUTIONS

  • Use only the supplied AC adapters, use of other adapters may cause damage to the baby monitor
  • When not using the monitor for as long period of time, remove all batteries from the transmitter and receiver to avoid damage due to battery leakage.
  • Disconnect the AC adapter from the wall outlet when the monitor is not to be operated.
    The baby monitor is best performed within a temperature range of -9^ to +50^
  • Do not leave the monitor expose to strong sunlight for a long time or nearby any heat source, moisture and excessive dusty environment.

  • Do not open the cabinet, no serviceable part inside.

  • Waste Electrical and Electronic Equipment should be disposed of by selective collection. Do not throw electrical and electronic equipment away with unsorted household waste, but dispose of it at a selective collection point.

ACCESSORIES

a. 6V AC adapter for transmitter
b. 6V AC adapter for rapid charger
c. Rapid charger
d. Transmitter unit
e. Receiver unit
f. Li rechargeable battery pack (installed in receiver unit)
g. Hand strap
h. User manual

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b

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C

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IN CASE OF PROBLEMS

ProblemPossible causeSolution
• No transmission from the transmitter.• The microphone sensitivity is set too low. • The batteries have run out or the AC adapter is not properly connected.• Increase the microphone sensitivity using the selection button (2). • Install new batteries or check the connection.
• Transmits without interruption.• The microphone sensitivity is set too high.• Decrease the microphone sensitivity using the selection button (2).
• Out-of-range alarm activated without interruption.• The channel or digital code setting is not the same on the transmitter and the receiver. • The transmitter batteries have run out. • The out-of-range alarm setting on the transmitter is on Off but the setting on the receiver is on On.• Set the same channel and same digital code on the transmitter and the receiver. • Replace them with new batteries or use the AC adapter. • Change the setting of the out-of-range alarm on the transmitter to On.
• The out-of-range alarm is activated sometimes without reason.• Interferences with other appliances operating on the same channel.• Change to another channel.
• The out-of-range alarm is never activated.• The out-of-range setting on the transmitter and the receiver is on Off. • The out-of-range alarm setting in the transmitter is on On but the setting in the receiver is on Off.• Change both settings to On. • Change the setting on the receiver to On.
• The temperature alarm is activated without interruption.• The maximum and minimum temperature limits are too close to the current reading.• Adjust the maximum and minimum temperature limits to obtain a difference of 5 °C relative to the current reading.
• The battery low warning is displayed without interruption.• The battery has run out. • No battery inside the receiver. • The battery is damaged.• Recharge the battery using the (receiver) charger base. Replace with new batteries or use the AC adapter for the transmitter. • Replace the battery in the battery compartment. • Replace with a new battery.
• The battery life of the receiver is too short.• The night light is on permanently.• Turn off the night light or set to VOX function.
• The battery life of the transmitter is too short.• The vibration alarm is on.• Turn off the vibration alarm.
• A lot of static and interference.• The transmitter is located close to other electrical apparatus.• Remove the electrical appliances or move the transmitter away from the source of interference or change the channel.
• Too short communication range.• A large number of steel structures between the transmitter and the receiver. • The power output on the transmitter is set to Lo. • The transmitter batteries have run out. • Transmitter's range check is set to On.• Reposition the transmitter and the receiver. • Change the power output setting to Hi. • Replace the batteries or use the AC adapter. • Set range check function to off.

Babyphone High Care

VOORZORGSGMAATREGELEN

C / Emissor e receptor

EC DECLARATION OF CONFORMITY

Babymoov

Declare that the following product(s):

Model: Babyphone High Care

Reference: A014001 / A014009

Model: BC-27

is in conformity with the following relevant harmonised:

EMC: EN 301 489-1 V1.6.1

EN 301 489-3 V1.4.1

Radio: EN 300 220-1 V2.1.1

EN 300 220-2 V2.1.1

Safety: EN 60065 :2002

Health: EN 50371 :2002

Following the provisions of Council Directive 99/05/CE on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

Name: Mr Laurent Windenberger

Title: Marketing Manager

Signature:

BABYMOOV BABYPHONE HIGH CARE - Babymoov - 1

Date: 31/10/08

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Product information

Brand : BABYMOOV

Model : BABYPHONE HIGH CARE

Category : Baby monitor