QE65Q9F - TV SAMSUNG - Free user manual and instructions

USER MANUAL QE65Q9F SAMSUNG

Before Reading This User Manual

This TV comes with this user manual and an embedded e-Manual.

Before reading this user manual, review the following:

	User Manual	Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications.
	e-Manual	For more information about this TV, read the e-Manual embedded in the product.To open the e-Manual,Settings > Support > Open e-Manual

On the website, you can download the user manual and see its contents on your PC or mobile device.

Learning the e-Manual's assistance functions

- Some menu screens cannot be accessed from the e-Manual.

	(Search)	Select an item from the search results to load the corresponding page.
[63XW]	(Index)	Select a keyword to navigate to the relevant page.
[20DH]	(Recent pages)	Select a topic from the list of recently viewed topics.

Learning the functions of the buttons that appear on e-Manual topic pages

{K06Z} |	(Try Now)	Access the associated menu item and try out the feature directly.
{0658} |	(Link)	Access a topic referred to on an e-Manual topic page.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV.

CAUTION			Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.			AC voltage: Rated voltage marked with this symbol is AC voltage.
	This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.		DC voltage: Rated voltage marked with this symbol is DC voltage.
	This symbol indicates that this product has included important literature concerning operation and maintenance.		Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

- The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.

• Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.
• Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.

• Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.

• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately.

• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or electric shock.

• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.

• Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply.
• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorised dealer or service centre.
• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).

- Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate.

• Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
• Use only a properly grounded plug and wall outlet.

- An improper ground may cause electric shock or equipment damage. (Class I Equipment only.)

• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
• Store the accessories (batteries, etc.) in a location safely out of the reach of children.
• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service centre.
• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
• Do not expose this apparatus to dripping or splashing.
• Do not dispose of batteries in a fire.
• Do not short-circuit, disassemble, or overheat the batteries.
• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.

* Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

CIS languages (Russian, Ukrainian, Kazakhs) are not available for this product, since this is manufactured for customers in EU region.

Contents

Before Reading This User Manual 2

Warning! Important Safety Instructions 3

01 What's in the Box?

02 Connecting the TV to the One Connect

03 TV Installation

Mounting the TV on a wall 9

Providing proper ventilation for your TV 10

Attaching the TV to the Stand 11

Safety Precaution: Securing the TV

to the wall to prevent falling 11

Detach the Cover-Clean Back terminal from the TV 12

04 The Samsung Smart Remote

Pairing the TV to the Samsung Smart Remote 14

Installing batteries into the Samsung Smart Remote 14

05 Initial Setup

Using the TV Controller 15

06 Connecting to a Network

Network Connection - Wireless 16

Network Connection - Wired 16

07 Troubleshooting and Maintenance

Troubleshooting 17

What is Remote Support? 19

Eco Sensor and screen brightness 19

Still image warning 20

Caring for the TV 20

08 Specifications and Other Information

Specifications 21

Environmental Considerations 21

Decreasing power consumption 22

Licences 22

01 What's in the Box?

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

• Samsung Smart Remote & Batteries (AAA x 2)
• User Manual

• Cleaning Cloth

• Warranty Card / Regulatory Guide (Not available in some locations)
  • TV Power Cable / One Connect Power Cable

Line drawing of a rectangular electronic device with ports and indicator lights (no text or symbols)

One Connect

Simple line drawing of a magnifying glass with a circular connector and two connected devices (no text or symbols)

Invisible Connection

Simple curved line drawing with no text, numbers, or symbols

Bending Cover

Simple line drawing of a rectangular panel with two mounting holes (no text or symbols)

Cover Terminal

Simple line drawing of a horizontal rod or beam (no text or symbols)

Holder-Cable

• The items' colours and shapes may vary depending on the models.
• Cables not included can be purchased separately.
• Check for any accessories hidden behind or in the packing materials when opening the box.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but there will be no defect with the product (i.e., where the user manual has not been read).
(b) You bring the unit to a repair centre, but there will be no defect identified the product (i.e., where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

Warning: Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown.

Do Not Touch This Screen!

02 Connecting the TV to the One Connect

Refer to the following figure and connect the Invisible Connection, supplied as an accessory, between the TV and the One Connect. Be sure to first untie the cable (TV) of the Invisible Connection that is connected to the TV. If you untie the cable ( ) of the Invisible Connection that will be connected to the One Connect, the cable may be entangled or damaged.

1. Connect the connector (TV) of the Invisible Connection to the TV, and then connect the connector (=) to the One Connect.
2. After connecting the Invisible Connection between the TV and the One Connect, connect their power plugs to power outlets.

graph LR
    A["One Connect"] --> B["One Connect"]
    B --> C["Bending Cover"]
    C --> D["Ground"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333

• When connecting the Invisible Connection, use a Bending Cover to prevent the cable of the Invisible Connection from being bent at a 90 degree angle. Failure to do so may cause damage to the cable.
• When connecting the Invisible Connection, pay attention to the shapes of its connectors so that they are connected correctly. Failure to do so may cause product malfunction.
• After connecting the Invisible Connection, wind the remaining cable around the Invisible Connection tube. Just winding or leaving the remaining cable as it is may cause damage to the cable.
• When connecting the Invisible Connection, be careful not to twist the cable of the Invisible Connection. Failure to do so may cause performance degradation to the TV or damage to the cable.
• Be careful not to take the following actions to prevent the Invisible Connection from being damaged:

Bending

Twisting

Pulling

Stepping on

Pressing on

CLASS 1 LASER PRODUCT

- Caution - Invisible laser radiation when open. Do not stare into beam.

• Do not bend or cut cables excessively.
• Do not place heavy objects on the cable.
• Do not disassemble the connector of the cable.

- Caution - Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

03 TV Installation

Mounting the TV on a wall

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.

For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit.

• Refer to the installation manual included with the Samsung wall mount kit.
• You can mount the TV on the wall using a wall mount kit (sold separately).

Wall mount Bracket TV C

• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
• Standard dimensions for wall mount kits are shown in the table on the next page.
• If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the wall mount is shown in column C in the table on the next page.
• When installing a wall mount kit, we recommend you fasten all four VESA screws.
• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical region.)

TV size in inches	VESA screw hole specs (A * B) in millimetres	C (mm)	Standard Screw	Quantity
65	400 x 400	11 ~ 13	M8	4
88	600 x 400	15 ~ 17

Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.

• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
• Do not mount the TV at more than a 15 degree tilt.
  • Always have two people mount the TV onto a wall.

Providing proper ventilation for your TV

When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.

When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

Installation with a stand

10 cm 10 cm 10 cm

Installation with a wall mount

10 cm 10 cm 10 cm 10 cm

Attaching the TV to the Stand

Make sure you have all the accessories shown, and that you assemble the stand following the provided assembly instructions.

Safety Precaution: Securing the TV to the wall to prevent falling

Prohibition sign with no text, featuring a circle and prohibition symbol over a monitor and TV setup.

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device as described below.

WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as

• Using cabinets or stands recommended by the manufacturer of the television set.
• Only using furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If you are retaining and relocating the television set that you are replacing with this new set, you should apply the same precautions to the old set.

Preventing the TV from falling

1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall.

- You may need additional material such as wall anchors depending on the type of wall.

1. Using the appropriately sized screws, firmly fasten a set of brackets to the TV.

- For the screw specifications, refer to the standard screw part in the table under "Mounting the TV on a wall".

1. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.

- Install the TV near the wall so that it does not fall backwards.

- Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.

Diagram showing a mechanical assembly with a magnified inset of a component (no text or symbols present)

Diagram showing a mechanical setup with a lever and a magnified view of a device, likely illustrating a motion or positioning concept.

• The product colour and shape may vary depending on the model.

Detach the Cover-Clean Back terminal from the TV

Simple diagram of a battery casing with two downward arrows indicating flow or movement (no text or symbols)

04 The Samsung Smart Remote

(Power) Press to turn the TV on or off. (123) (Number pad) When pressed, a number strip appears on the bottom of the screen. Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc. • When pressed for 1 second or more, the TTX menu appears. Directional pad (up/down/left/right) Moves the focus and changes the values seen on the TV's menu. (Return) Returns to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a programme, the previous channel appears. (Play/pause) When pressed, the playback controls appear. Using these controls, you can control the media content that is playing. (Smart Hub) Returns to the Home Screen. 123 (Voice Interaction) Runs Voice Interaction. Press the button, say a voice command, and then release the button to run Voice Interaction. When pressed once, the guide to Voice Interaction appears. • The supported voice interaction languages and features may differ by geographical region. 4 Colour buttons Use these coloured buttons to access additional options specific to the feature in use. Select Selects or runs a focused item. When pressed while you are watching content, detailed programme information appears. When pressed again, you can select or run any of the functions displayed. VOL (Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts menu appears. CH (Channel) Move the button up or down to change the channel. To see the Guide screen, press the button. • When pressed for 1 second or more, the Channel List screen appears.

Pairing the TV to the Samsung Smart Remote

graph TD
    A["Downward Arrow"] --> B["Left Turn Icon"]
    C["Downward Arrow"] --> D["Right Turn Icon"]

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons labelled ⬇ and ▶ as shown in the figure on the left simultaneously for 3 seconds or more.

Installing batteries into the Samsung Smart Remote

Diagram showing five steps of remote control with labeled buttons and directional arrows indicating action

1. Press the ▲ button at the top rear of the Samsung Smart Remote. The body will pop out slightly from the body cover.
2. Turn the remote over, and then slide the body of the remote upwards until the battery compartment is revealed.
3. Press the ▶ and ◀ buttons at both sides of the battery compartment to remove the existing batteries.
4. Insert two new batteries (1.5V AAA type) into the battery compartment making sure that the batteries' polarities (+, -) are oriented correctly. When done, slide the body of the remote until it is nearly in its original position.
5. Turn the remote over, press and hold the ▲ button on the top rear, and then slide the body of the remote down into place.
6. Alkaline batteries are recommended for longer battery life.

05 Initial Setup

The initial setup dialogue box appears when the TV is first activated. Follow the on-screen instructions to finish the initial setup process. You can manually perform this process at a later time in the > Settings > General > Start Setup menu.

• If you connect any device to HDMI1 before starting the installation, the Channel Source will be changed to Set-top box automatically.
• If you do not want to select Set-top box, please select Aerial.

Using the TV Controller

You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control Menu. The Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer to the figure below.

Control menu Power off Volume Up Channel Up Volume Down Channel Down Source SAMSUNG TV Controller / Remote control sensor Press: Move Press & Hold: Select The TV Controller is located on the bottom of the TV.

06 Connecting to a Network

Connecting the TV to a network gives you access to online services, such as Smart Hub, as well as software updates.

Network Connection - Wireless

Connect the TV to the Internet using a standard router or modem.

Wireless IP Router or Modem with a DHCP Server The LAN Port on the Wall LAN Cable (Not Supplied)

Network Connection - Wired

Connect your TV to your network using a LAN cable.

• The TV does not support the network speeds less than or equal to 10 Mbps.
• Use Cat7 (*STP Type) cable for the connection.
  * Shielded Twist Pair

07 Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update functions on the TV's menu (图标 > Settings > Support > Software Update > Update Now or Auto update).

The TV won't turn on.

• Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
• Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red.
• Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “Remote control does not work” below.

There is no picture/video/sound, or a distorted picture/video/sound from an external device, or "Weak or No Signal" is displayed on the TV, or you cannot find a channel.

• Make sure the connection to the device is correct and that all cables are fully inserted.
• Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.
• Confirm that the correct input source has been selected ( > Source ).
• Perform a TV self diagnosis to determine if the problem is caused by the TV or the device (Settings > Support > Self Diagnosis > Start Picture Test or Start Sound Test).
• If the test results are normal, reboot the connected devices by unplugging each device's power cord and then plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.
• If the TV is not connected to a cable or satellite box, run Auto Tuning to search for channels (图标 > Settings > Broadcasting > Auto Tuning Settings > Auto Tuning).
• This function is only available on certain models in specific geographical areas.

The remote control does not work.

• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.
• Make sure that the batteries are installed with their poles (+/−) in the correct direction.
• Try pointing the remote directly at the TV from 1.5 \~ 1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn't turn the TV on or off or adjust the volume.

- Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

- The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode (Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

• Make sure the TV has a network connection (图标 > Settings > General > Network > Network Status).
• Make sure the Wi-Fi password is entered correctly.
• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.
• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

Single story

Floor plan diagram with labeled rooms and icons for home appliances and connectivity

Multi story

- Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.
• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

• Diagnose your TV
• Adjust the TV settings for you
  • Perform a factory reset on your TV
  • Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1. Call the Samsung Contact Centre and ask for remote support.
2. Open the menu on your TV and go to the Support section.
3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.
4. The agent will then access your TV.

Eco Sensor and screen brightness

Interior scene showing a room with a window, a wall-mounted monitor, and a computer monitor with a prohibition symbol (no text or labels)

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

Settings > General > Eco Solution > Ambient Light Detection.

• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.
• Do not block the sensor with any object. This can decrease picture brightness.

Still image warning

Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or news crawls at the screen bottom etc.), or programmes in panorama or 4:3 image format on the screen. If you constantly display still pictures, it can cause image burn-in on the LED screen and affect image quality. To reduce the risk of this adverse effect, please follow the recommendations below:

• Avoid displaying the same TV channel for long periods.
• Always try to display any image in full screen. Use the picture format menu of the TV for the best possible match.
• Reduce brightness and contrast to avoid the appearance of after-images.
• Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.

Caring for the TV

• If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.
• The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
• Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
• To clean the screen, turn off the TV, then gently wipe away smudges and fingerprints on the panel with a micro-fiber cloth. Clean the body or panel of the TV with a micro-fiber cloth dampened with a small amount of water. After that, remove the moisture with a dry cloth. While cleaning, do not apply strong force to the surface of the panel because it can damage the panel. Never use flammable liquids (benzene, thinner, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on a micro-fiber cloth, and then use the cloth to wipe away the smudges.

Illustration showing a hand cleaning a surface with two magnified insets showing a spray bottle and a bag, indicating no spray or disinfection.

08 Specifications and Other Information

Specifications

Model Name	QE65Q9FAM	QE88Q9FAM
Display Resolution	3840 x 2160	3840 x 2160
Screen Size (Diagonal)	65 inches (163 cm)	88 inches (223 cm)
Sound (Output)	60 W	60 W
Stand Swivel (Left / Right)	0^	0^
Dimensions (W x H x D)
Body	1449.7 x 829.3 x 24.9 mm	1979.0 x 1131.0 x 30.4 mm
With stand	1449.7 x 862.5 x 306.4 mm	1979.0 x 1169.8 x 412.0 mm
Weight
Without Stand	29.1 kg	72.7 kg
With Stand	30.0 kg	74.5 kg

Environmental Considerations

Operating Temperature	10°C to 40°C (50°F to 104°F)
Operating Humidity	10% to 80%, non-condensing
Storage Temperature	-20°C to 45°C (-4°F to 113°F)
Storage Humidity	5% to 95%, non-condensing

• The design and specifications are subject to change without prior notice.
• For information about the power supply, and more information about power consumption, refer to the label-rating attached to the product.
• Typical power consumption is measured according to IEC 62087.
• You can see the label-rating inside of the cover terminal.

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.

Licences

DOLBY AUDIO™

dts®

Premium Sound | 5.1

DIVX®

HD

POWERED BY

QUICK SET®

rovi guide

HEVC Advance™

Covered by Patents at patentlist.hevcadvance.com

HDMI ^TM

HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Recommendation - EU Only

CE!

Hereby, Samsung Electronics, declares that this TV is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

This equipment may only be used indoors.

This equipment may be operated in all EU countries.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Correct disposal of the batteries in this product

(Applicable in countries with separate collection systems)

This marking on battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

For information on Samsung's environmental commitments and product-specific regulatory obligations, e.g. REACH, WEEE, Batteries, visit http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html

WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Isometric line drawing of a rectangular electronic device with ports and indicator lights (no text or symbols)

One Connect

Simple line drawing of a magnifying glass with three ports and a car, no text or symbols present.

Invisible Connection

Simple line drawing of a curved pipe or tube (no text or symbols)

Bending Cover

Simple line drawing of a rectangular panel with two mounting holes (no text or symbols)

Coque de protection

Simple line drawing of a diagonal bar (no text or symbols)

Support de câble

graph LR
    A["Bed with power outlet"] --> B["One Connect"]
    B --> C["Bending Cover"]
    C --> D["Power outlet"]

Diagram showing a fluid system with valves and a pressure gauge, labeled with numbers 1 and 2, and symbols for check and cross.

One connect

PRODUIT LASER DE CLASSE 1

Prohibition sign with no text, featuring a monitor and TV icon inside a circle (no text or symbols)

Diagram of a mechanical assembly with a magnified inset showing a component being inserted (no text or symbols present)

Diagram showing a mechanical setup with a lever and a magnified view of a device, likely illustrating a motion or positioning concept.

Simple diagram of a battery casing with two downward arrows indicating flow or movement (no text or symbols)

04 Les Samsung Smart Remote

(Alimentation)

graph TD
    A["Downward Arrow"] --> B["Left Turn Icon"]
    C["Downward Arrow"] --> D["Right Turn Icon"]

Diagram showing five steps of remote control with labeled buttons and directional arrows indicating action

* Shielded Twist Pair

Floor plan diagram with labeled rooms and icons for smart home connectivity

Différents étages

SAMSUNG (G P) SAMSUNG (G P)

Routeur sans fil

Répéteur sans fil

Illustration showing a hand cleaning a laptop with two circular icons indicating no spray and a pair of gloves.

Covered by Patents at patentlist.hevcadvance.com

HDMI ^TM

HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Line drawing of a rectangular electronic device with ports labeled (no text or symbols on body)

One Connect-Hub

Simple line drawing of a magnifying glass with electrical symbols (no text or labels)

Invisible Connection

Simple curved line drawing with no text, numbers, or symbols

Bending Cover

Simple line drawing of a rectangular panel with mounting holes (no text or symbols)

Anschlussabdeckung

Simple line drawing of a horizontal rod or beam (no text or symbols)

Kabelhalter

Diagram showing electrical connections with labeled components and a circular diagram containing two devices with warning symbols.

One connect >

LASER PRODUCT DER KLASSE 1

Prohibition sign with no text, featuring a TV screen and a TV tower inside a circle

Diagram of a mechanical assembly with a magnified inset showing a component being inserted (no text or symbols present)

Diagram showing a mechanical setup with a lever and a magnified view of a device, likely illustrating a physics or engineering concept.

Simple diagram of a battery casing with two downward arrows indicating flow or movement (no text or symbols)

04 Die Samsung Smart Remote

(Ein/Aus)

graph TD
    A["Downward Arrow"] --> B["Left Turn Icon"]
    C["Downward Arrow"] --> D["Right Turn Icon"]

Diagram showing five steps of remote control with labeled parts and directional arrows indicating movement.

* Shielded Twist Pair

Floor plan diagram with labeled rooms and icons for smart home connectivity

Mehrstöckig

Diagram illustrating hand cleaning a cloth with two circular icons showing spray and cloth respectively, indicating no spray or cloth.

Covered by Patents at patentlist.hevcadvance.com

HDMI ^TM

HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Empfehlung - Nur EU

CE Ⓘ

Isometric line drawing of a rectangular electronic device with ports and indicator lights (no text or symbols)

One Connect

Simple line drawing of a magnifying glass with three ports and a car, no text or symbols present.

Invisible Connection

Simple line drawing of a curved pipe or tube (no text or symbols)

Bending Cover

Simple line drawing of a rectangular panel with two mounting holes (no text or symbols)

Aansluitingenklepje

Simple line drawing of a horizontal rod or beam (no text or symbols)

Kabel voor houder

graph LR
    A["Bed with power outlet"] --> B["One Connect"]
    B --> C["Bending Cover"]
    C --> D["Ground"]

Diagram showing a fluid system with valves and a pressure gauge, labeled with numbers 1 and 2, and symbols for check and cross.

One connect >

CLASS 1-LASERPRODUCT

Prohibition sign showing a TV with a diagonal line through it, no text or symbols present.

Diagram of a mechanical assembly with a magnified inset showing a component being inserted (no text or symbols present)

Diagram showing a mechanical setup with a lever and a magnified view of a device, likely illustrating a physics or engineering concept.

Simple diagram of a battery casing with two downward arrows indicating flow or movement (no text or symbols)

04 De Samsung Smart-afstandsbediening

(In-/uitschakelen)

graph TD
    A["Downward Arrow"] --> B["Left Turn Icon"]
    C["Downward Arrow"] --> D["Right Turn Icon"]

Diagram showing five steps of remote control with labeled components and directional arrows indicating movement.

Floor plan diagram with labeled rooms and icons for smart home connectivity

Interior and exterior views of a room with a window, wall-mounted monitor, and a notice board (no text or symbols)

Illustration showing a hand cleaning a surface with two circular insets highlighting the spray effect and a clean sample.

Covered by Patents at patentlist.hevcadvance.com

HDMI ^TM

HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

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Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre.

Country	Customer Care Centre	Web Site
AUSTRIA	0800-SAMSUNG (0800-7267864)[Only for Dealers] 0810-112233	www.samsung.com/at/support
BELGIUM	02-201-24-18	www.samsung.com/be/support (Dutch)www.samsung.com/be_fr/support (French)
BOSNIA	055 233 999	www.samsung.com/support
BULGARIA	*3000 Цена в мрежата0800 111 31, Безплатна телефонна линия	www.samsung.com/bg/support
CROATIA	072 726 786	www.samsung.com/hr/support
CZECH	800 - SAMSUNG (800-726786)	www.samsung.com/cz/support
	Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14, 148 00 - Praha 4
DENMARK	70 70 19 70	www.samsung.com/dk/support
FINLAND	030-6227 515	www.samsung.com/fi/support
FRANCE	01 48 63 00 00	www.samsung.com/fr/support
GERMANY	0180 6 SAMSUNG bzw.0180 6 7267864**0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf)	www.samsung.com/de/support
CYPRUS	8009 4000 only from landline, toll free	www.samsung.com/gr/support
GREECE	80111-SAMSUNG (80111 726 7864) only from land line([phone] from mobile and land line
HUNGARY	0680SAMSUNG (0680-726-786)0680PREMIUM (0680-773-648)	www.samsung.com/hu/support
ITALIA	800-SAMSUNG (800.7267864)	www.samsung.com/it/support
LUXEMBURG	261 03 710	www.samsung.com/be_fr/support
MONTENEGRO	020 405 888	www.samsung.com/support
SLOVENIA	080 697 267 (brezplačna številka)	www.samsung.com/si/support
NETHERLANDS	088 90 90 100	www.samsung.com/nl/support
NORWAY	815 56480	www.samsung.com/no/support
POLAND	801-172-678* lub [phone]** (koszt połączenia według taryfy operatora)	www.samsung.com/pl/support
PORTUGAL	808 20 7267	www.samsung.com/pt/support
ROMANIA	*8000 (apel in retea)08008-726-78-64 (08008-SAMSUNG) Apel GRATUIT	www.samsung.com/ro/support
SERBIA	011 321 6899	www.samsung.com/rs/support
SLOVAKIA	0800 - SAMSUNG (0800-726 786)	www.samsung.com/sk/support
SPAIN	34902172678	www.samsung.com/es/support
SWEDEN	0771 726 7864 (0771-SAMSUNG)	www.samsung.com/se/support
SWITZERLAND	0800 726 78 64 (0800-SAMSUNG)	www.samsung.com/ch/support (German)www.samsung.com/ch_fr/support (French)
UK	0330 SAMSUNG (7267864)	www.samsung.com/uk/support
EIRE	0818 717100	www.samsung.com/ie/support
LITHUANIA	8-800-77777	www.samsung.com/lt/support
LATVIA	8000-7267	www.samsung.com/lv/support
ESTONIA	800-7267	www.samsung.com/ee/support
TURKEY	444 77 11	www.samsung.com/tr/support