DUW1608ARR0407A - DVD Player AOPEN - Free user manual and instructions

USER MANUAL DUW1608ARR0407A AOPEN

Copyright © Copyright 2004. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of our company. All brand and product names are trademarks and/or registered trademarks of their respective holders: Disclaimer We make no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantabilty or finess for any particular purpose. Any software described in this manual is sold or licensed ‘as is”. Should the programs prove defective following their purchase, the buyer (and not our company. is distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the sofware. Further, we reserve the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a class B device, pursuant to part 15 ofthe FCC rules. These limits are designed to provide reasonable protection against harmful interference in residentiäl installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuming equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: + Reorientor relocate the receiving antenna + Increase the separation between the equipment and receiver. + Connectthe equipmentinto an outiet on a circuit different from thatto which the receiver is connected. + Consultthe dealer or an experienced radio / TV technician help FCC Warning Changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

CLASS 1 LASER PRODUCT

Table of Contents Use Precautions Warning for Safety... Warning as to USE... Introduction Overview Features ….…... Format Compatibility. Type of Writing Mode Disc-At-Once Track-At-Once. Session-At Once Multi-session Packet Write vovvvovwsaon rh Hardware Installaton System Requirements ….. Hardware Instruction …

6. Technical Support

Firmware Upgrad Troubleshootin: Appendix A. Glossary. Appendix B. Frequently Asked Question (FAQ).

These precautions explain how to use the device correctly and safely, thereby preventing injury to you or to others. This section relates to your personal safety, and also helps you minimize the risk of damaging the device. Please read carefully before proceeding Warning for Safety When you use this 16x DVD Dual, please pay heed to the following lAtthe time of installation: As suggested in your Specifications please do not install in an unstable position or in one that ibrates. Do not install in high humidity, direct sunlight, or damp conditions VW UD JR EE Do not use near magnetic fields, or place near a television or a radio signal as the performance of the device may be affected. Do not open to try to repair las the laser may be harmful.

Use Precautions English Read these instructions carefully. Save these instructions for future reference. Follow all waings and instructions marked on the product. Do not use this product near water. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spil liquid of any kind on the product Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks._ Refer all servicing to qualified service personnel. Do not move from a cool environment to a warm one, as this will abruptiy change the temperature of the device When moving the device, remove any disc from the device because any harm caused to the disc may result in data loss Prevent liquids or metals from entering the device. If this situation should occur please contact your reseller for advice. Do notuse any evaporating soivents to clean the device. If a spray solvent does happen to spray on the device please use a cloth to wipe itclean, or use à neutral cleaner to dilute the solvent and wipe the device clean. When the device is reading/writing please do not interrupt power supply. Do not place damaged discs inside the device. In the winter do not use discs brought in from outside immediately but wait until they have reached room temperature Unplug this product and refer servicing to qualified service personnel under the following conditions: a. When the power cord or plug is damaged or frayed b.._ lfliquid has been spilled into the product c.…lfthe product has been exposed to rain or water d. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. e. _lfthe product has been dropped or the cabinet has been damaged f.__ Ifthe product exhibits a distinct change in performance, indicating à need for service. —E2-—

Use Precautions English When installing the IDE device please pay attention to these following details: + Keep the IDE cable within 6 inches in length (15 cm) + Before connecting the IDE cable, please make sure the power supply is off. When cleaning CD / DVD disc, please note: + Press the eject button to remove the disc + Use compressed air to rid dust from the disc (spray with compressed air for about five seconds) —E3-—

Use Precautions English + When checking for dust, please make sure that your hands do not touch the surface ofthe disc. Other points to pay attention to: When moving the drive, please make sure that the disc has already been ejected + If you have not used the drive for some time, there will be dust collected on the cover and in the tray. Before using the drive spray with compressed air to clean itof dust.

+ Before connecting all cables and wires, please make sure the power supply is off otherwise this may cause a short circuit. —E4-

Use Precautions English Warning as to Use This 16x DVD Dual drive together with software is a product for utilzing 16x DVD Dual recording media with rewriting, erasing and readout capabilities, as an internal computer memory device. Except in the case where copying of CD-ROMs/DVD-ROMs or the like is especially recognized under the copyrights laws as being for the purpose of individual use by the customer or the like, or in the case where the customer has obtained permission to make copies from the right holder, reproduction of CD-ROMs/DVD-ROMSs and copyright laws. Take notice that unauthorized copying may be subject to claims for damages and to penalties. DANGER

INVISIBLE / VISIBLE RADIATION

WHEN OPEN. Y ID EXPOSURE TO

Overview Thank you for purchasing this 16x DVD Dual drive. In this manual, we will explain how to install your 16x DVD Dual drive correctly. Please read this manual carefully before using the drive. High Speed This 16x DVD Dual drive offers unprecedented performance to handle today's demands by reading DVD's at up to 16x speed and writing DVD+R(Single Layer) discs at 16x speed. This product writes à DVD+R 4.7 GB disc in about 6 minutes. Beside, this product writes CD-R or CD-RW discs at fast 48x / 32x speed. To read CD's up to 40x speed High Reliability An improved anti-heat design and the OPC design boost recording reliability. Optimum Power Control continually monitors signal levels during recording and adjusts laser power to compensate for a dirty disc. This feature ensures a flat signal, significantiy enhancing reliability. High Compatibility This product supports all major CD / DVD formats, offering full backward-compatibilty through the huge installed base of CD-ROM/DVD-ROM drives and media. Whats more, reordered DVD+RW/R media can be played in à DVD player with mult-read feature, maintaining future compatibility. —E-6-—

Introduction English Features 8.5GB DVD4R DL (Double Layer) capacity UDMA Mode 4 (66MB/sec) 16x DVD+R writing speed Legacy DVD-ROM and DVD Player can play DVD+RW/HR disc Can read not only CD-R, CD-RW and DVD+RW/HR discs, but also video CDs, music CDs, photo CDs, and CD-Text JustLink technology prevents buffer underrun. JustS peed technology for adaptive writing speeds. Excellent media compatibility: The firmware of 16x DVD Dual drive has tuned up to the best compatibility. Running Optimum Power Control (ROPC) boosts recording reliability Versatile writing mode Disc breakage protection mechanism Extensive software bundled Emergency disk unload Automatic Tilt Calibration System (ATCS) for warped disc. Dynamic Damping System (DDS) to reduce vibration/noise An improved anti-heat design means that no cooling fan is needed. Compliant with Orange Book Part Il (CD-R) and Part Ill, Volume 2 V1.0 (CD-RW) Back panel included analog audio output and digital audio output

Hardware Installaiton English Format Compatibility This 16x DVD Dual drive is compatible with the following formats: "Read" means Data Transfer, “Play” means Audio Play back. FORMAT Write Read Play*1 CD-DA “ Ÿ “ CD-ROM “ “ CD-Extra “ Ÿ “ CD-ROM XA “ “ Photo CD*2 “ “ CD-#2 “ “ CD+G “ CD-Text “ “

DVD-RW/-R “ “ DVD-ROM*3 “ DVD-Video Ÿ

• Play means audio play back. Read means data transfer. #2 CD, Photo-CD requires special reader/player. Photo-CD writing requires Kodak license. +3 Theoretically allows if disc being read is compatible with DVD-ROM Not recommended and unwarranted by us be recorded onto a disk, it is called “Disc-At-Once”. —E-8-—

Hardware Installaiton English Type of Writing Mode Disc-At-Once When only a single recording session (lead in/data/lead out) is to be recorded onto disk, itis called “Disc-AFOnce”. When using Disc-AtOnce, no additional data can be recorded onto the disc, even if there is available capacity. The advantage of this method recording is that itenables creation of discs that can be played back on almost any CD player or CD-ROM drive, because there are no links inserted between the data tracks. Track-At-Once When many sessions are to be recorded onto a disc, it is called ‘Track-At-Once”. If there is space available on the disc, additional data can be recorded onto it. The advantages of this method include being able to record additional sessions onto a disc, and using à CD-ROM of backup data. (Refer to “Multi-session”.) Session-At-Once A "Session-at-Once" recording almost corresponds to a "Disc-at-Once recording", i.e. all data (Lead-in', data area and "Lead-out' are written in one go The only difference is that the CD is not ‘finished”, ie. after a "Session-at-Once" recording you still have the possibility to write a further "Session" on the CD at a later date Multi-session The recording of lead-in/data/lead-out is referred to as one session. The Disc-At-Once method is also referred to as “Single Session”, because the disc is only recorded once. À disc that has had multiple additional session recorded onto it using the Track-At-Once method is called “Multi-session”. Packet Write The Packet Write recording method was developed. It differs from Track-At-Once or Disc-At-Once in that data is recorded in small fixed sectors of 64k bytes, known as packets. The advantages of this method are elmination in overhead per session and the elimination of buffer under run errors. This method, however, cannot be utilized for audio data. A number of formats, such as UDF and CD-R FS, can be used when recording using the Packet Write method. —E9

The installation of this product is fast and easy. Please follow these instructions described below: System Requirements A PC system with the following features is highly recommended for ensuring a stable 16x DVD Dual performance. System CPU We suggest using à Pentium!!! 450MHz requirements or above (j ustLink in use) Memory 64MB or above Operating [Windows 98SE, Windows 2000, systems WindowsXP, Windows Me, Interface Compatible with Enhanced IDE, and Blank Primary Slave, Secondary Master, and Secondary Slave Hard disc Average saving time is 19ms or lower, max data transfer speed is 33.3MB/sec; disc space 500MB or over Voltage #I2V or +5V voltage switches +CD-RW discs: perhaps are unable to be read in the CD-ROM. If this situation comes aboutit is likely that your CD-ROM is not compatible with mult-read please change to à Mult-read compatible CD-ROM or use your 16x DVD Dual *AIl Multi-read CD-ROM devices have the following features (1) CD-ROM is able to read data created by optical heads (2) CD-ROM will support the UDF specification (P acket Writing) -E-10-

J\ Don'tuse force to pull out or push in the disc tray. This might cause damage to the loading section of the drive. Name Features Disc Tray This tray is for loading the CD disc. It will accept 120mm and 80mm discs. Please place the disc in the exact center of the tray Indicator When à disc has been ejected or is being saved the display light will shine. When à disc is being burnt, or a disc cannot be saved the display light will go out. When a disc is unable to be read, or the device is being repaired the display light will flash Emergency Eject Hole |When the power supply has been interrupted or it is impossible to eject a disc please use à pin to press the emergency eject hole so that the tray will ejectthe disc. -E-ll-

Hardware Installaiton English Eject Button Pressing this controls the insertion and ejection of the ray. Emergency Eject Hole A\ This function is only for emergency case. Do not use this function in usual case to prevent from mechanical damage. —E-12-

2. Device Configuration J umper

Name Features Audio Output Is able to be connected to a sound card audio (Connector input and can use a sound card to listen to a CD music Device Used when selecting the device configuration ofl (Configuration E-IDE. Don't use jumpers to change anything ] umper besides the device configuration. Configuration changes become valid after power is tumed off, then on again. The device configuration jumper will be setto Master as factory default setting E-IDE Connector Use a two-headed 40pin IDE cable and an IDE Connector head. Before connecting please switch off the power supply Power Connector |Connect DC 5V/12V to the power connector /\ 8e careful notto reverse the power connector when attaching it. À reversed connection may cause damage to the equipment (not covered by the warranty) AN Connecting or disconnecting E-IDE connectors while power is on may result in a short circuit, causing damage to the equipment. When connecting or disconnecting connectors, make sure to turn off the power beforehand. -E-B-

Hardware Installaiton English There is another very important thing to take care of before the installation ofthe 16x DVD Dual drive is setting the master/slave jumpers. Please examine the panel atthe rear ofthe machine in order to setthe master/slave jumpers. SLAVE MASTER 0 (=) Please do not use USE E : : À CSEL setting USE CSEL —E-14-—

Hardware Installaiton English A\ Before plugging in the jumpers please make sure you have switched offthe power supply of both the 16x DVD Dual and the computer. A Please make sure the jumpers are inserted as displayed in the diagram otherwise you may cause irreparable damage to your 16x DVD Dual device Installing the 16x DVD Dual drive Firstly, power off your computer and all peripheral devices. Unplug the computer power cord from wall outiet or from the power strip. Required Tools + A medium-size screwdriver + A long-nosed pliers + Your computer system or motherboard manual (to locate your computer system's IDE controller). Installation Procedure \ The discharge of static electrcity can damage electronic circuitry. You can avoid static discharge by touching a grounded metal object, like your computer case, before and during installation of hardware inside your computer. E-15—

Hardware Installaiton English

1. Remove the housing or casing of your computer. Be careful of any sharp edges,

which might be hidden inside your computer.

2. Hfthere is not any other CD-ROM drive installed in your system.

We recommend installing the 16x DVD Dual in the Secondary IDE port. Itis unnecessary to adjust any other jumpers on the 16x DVD Dual. Proceed to step 4 for further installation: 3._Ifa CD-ROM drive is already installed in your system. VAN We recommend that you install the CD-ROM on the Secondary IDE channel as the master device (MA), and the 16x DVD Dual on the Secondary IDE channel as the slave device (SL). Please follow the steps below to fuffill this arrangement. + First make sure that your Secondary IDE cable has two ports available for two IDE devices. If not, ask your main board vendor or purchase one from computer hardware stores. . If the CD-ROM drive was installed in the Primary IDE channel, disconnect it from the Primary IDE cable. + Adjustthe Device Configuration Jumper of the CD-ROM drive to “Master” (MA) position + Adjust the Device Configuration Jumper of the 16x DVD Dual to “Slave” (SL) position -E-16—

Hardware Installaiton English

4. Firstremove the 5.25-inch panel. Further detail of how to remove this can be

found in your computer manual

5. Place the 16x DVD Dual into the slot. Do not force it in any further than need be

due to the connector cables.

6. Use four provided screws (size: M3x0.5x4mm) to secure the drive into the

haïf-height bay. The screws electronically ground the drive AN This 16x DVD Dual drive can be horizontallywertically installed and operated. —E-17-

Hardware Installaiton English

7. Locate your computer's power supply and find an unused power cable connector.

If you do not have an available power connector, you'll need to purchase a Y-power cable splitter that expands one power connector into two. You may purchase it from your local vendor.

8. From your main board, find out the 40-pin Secondary IDE interface cable. Then

connect them to your 16x DVD Dual. And attach the audio cable if necessary. If you had another CD-ROM drive with audio cable attached, it is not necessary to attach audio cable for your 16x DVD Dual. Sound Card Motherboard -E-18—

Hardware Installaiton English

9. Put your computer cover back on. Be careful of any sharp edges, which might be

hidden inside your computer.

10. Plug in your computer power cord, and turn on the computer.

Hardware Installaiton English DVD Region Coding Region Playback Control Management All DVD Video Playback systems have “Region Playback Control” management {PRC) which is required by Hollywood movie industry and defined by DVD Forum This includes DVD-Video players and PC systems with DVD-Video capability. You can only play DVD-Video discs with the same region codes as your DVD-Video Playback system. As for DVD-ROM drives, one kind of the DVD-Video Playback system, there are 2 types: RPC Phase 1 (as RPC1): RPC1 drives do not have builtin hardware support for region management. DVD-ROM drives of this kind don't play à part in controlling the playback region. It solely depends on the decoder. RPC Phase 2 (as RPC2): RPC2 drives maintain the region change count information in hardware, and in general, the region of such drives can be changed up to 5 times by the end users under some software decoder (e.g. PowerDVD) And referring to the region codes, there are 6 regions worldwide, and normally, there is a region code mark on the package of DVD titles. Region 1: Canada, US Region 2: ] apan, Europe, South Africa, and Middle East (including Egypt) Region 3: Southeast Asia and East Asia (including Hong Kong) Region 4: Australia, New Zealand, Pacific Islands, Central America, Mexico, South America, and the Caribbean : Eastem Europe, Indian subcontinent, Africa, North Korea, and Mongolia hina Region Region 6: About This 16X DVD Dual Drive This 16x DVD Dual drive is a RPC2 drive and according to DVD-Forum, PC chip must be designed into DVD-ROM drives to record how many times a user has changed the region code. Once the limit of 5 changes is reached, the drive won't allow you to change the region code anymore. It means the code will be locked and only those DVD titles of the same region code could be played afterwards, so set the code carefully. -E-20—

Hardware Installaiton English Supported DVD+RW/HR, CD-R and CD-RW Media Supported Media This drive can write to blank media that carry the following logos: VOA EL DVD4R Double Layer media This 16x DVD Writes at 2.4x on Double Layer 8.5 GB DVD+R.

DVD-R/-RW media his 16 x DVD Dual drive can write DVD-R /-RW media at 8x/4x speed. These discs can be read / played by DVD-ROM drive or DVD player that bears this logo. DVD+R media his 16x DVD Dual drive can writing DVD4R (Single Layer) disc lat 16x speed. These discs can be read / played by DVD-ROM drive or DVD player that bears the DVD4R logo DVD+RW media his 16x DVD Dual drive can writing/re-writing DVD+RW disc at ax speed. These discs can be read / played by DVD-ROM drive or DVD player that bears the DVD4RW logo CD-R media This 16x DVD Dual drive can write to these discs up to 48x speed. These discs can be played back in a CD-ROM drive or a CD player. High Speed CD-RW media his 16x DVD Dual drive can write/re-write these discs up to 32x speed. These discs can be read / played by a CD-RW drive that bears the High Speed CD-RW logo. —E-21-

Hardware Installaiton English The handling of DVD+RW/R, CD-R and CD-RW Discs Please read the following regarding the handling of DVD+RW/R, CD-R and CD-RW discs. + Do not expose the dises to excessive heat such as in direct sunlight or near à heater. AISo avoid keeping them in à humid place. + Do nottouch disc surfaces. When handling a disc, hold it by its edges. + Remove dust and dirt from disc surfaces. Use air-based dust removers. The surfaces may be scratched if wiped with a dry cloth. + Do notstick labels on disc surfaces. + Do not write on disc surfaces except where indicated + Do notclean discs with chemicals or detergents. + Do notbend or drop discs E-22-

Specification English

4. Software Installation

Before You Start Please understand that CD & DVD recording are non-interruptible process. Therefore, a stable recording environment is a must. If you have à HDD set up only for CD or DVD recording purpose, the recording process shall be smooth. However, if an extra HDD is not available, you might prefer carrying out the following steps to opümize your Windows2000/XP/ME/98SE/98 CD/DVD recording arrangement: + Close all resident programs that include Ant-Virus, Screen Saver, System Agent, Power Management, etc. Turn off Auto Insert Notification. Further, maximizing and minimizing windows are not recommended either. If not, any operation of these applications will intrude the CD/DVD recording process and damage your disk. + Defrag your HDD before any CD/DVD recording. This is particulariy important. When you write files to CD/DVD+RW from HDD. Defragmentation of HDD reallocates all the files so that these relevant files are placed in the nearby clusters. This saves time and risks when CD/DVD buming software is trying to search for the files you want to record on CD or DVD. Installing Software After installing your new 16x DVD Dual drive, you need to install the appropriate applications from the bundied software CDs. Specifications of the supplied software may be changed without notice in the interest in product improvement. Installing Nero 6 OEM Suite 1 Insert the Nero 6 OEM Suite into your 16x DVD Dual. If Auto run is enabled on your system, the installation window appears automatically. » Nero Multiinstaller ant

Specification English

Ithe program does not automatically start, then on the [Nero 6 OEM Suite] in the main directory select [setup.exe] in the Start menu under [Run/Browsel]. Then click on [OK] - or select the DVD Dual drive with the [Nero 6 OEM Suite] in Explorer, Double click on the [setup.exe] program in the main directory. Follow the instructions on the setup wizard window to complete the installation. When the installation is complete, restartthe PC. After the installation, to use the recording software CD bundled with your new drive, please refer to the appropriate user's guide or Help supplied on the NERO 6 OEM Suite CD. Tero — E

If you want to use another type of authoring software not bundled with this product, please refer to each manual on how to install and operate. Please note that some authoring software or version of authoring software may not support this product. Please visit http:/www.nero.com and download free updates if necessary. -—E-24-—

Specification English Installing PowerDVD 5 1 Insert the PowerDVD 5 installation CD into your 16x DVD Dual; If Auto run is enabled on your system, the installation window should start automatically. Ifthe installation window does not start automatically then browse to the 16x DVD Dual and click on the [setup.exe] in [PowerDVD5] folder. Online Manual — ‘Acrobat Reader 6.0

2. Follow the instructions on the setup wizard window to complete the installation.

When the installation is complete, restart the PC. E-25—

Specification English

3. After the installation, please click on the question mark [?1 for the detailed

Specification English 5, The Latest Features Auto Balance System (ABS): With the rotary speed of optical drives becoming higher and higher, the off-center load of the disc obviousiy increases and the vibration of the spindle motor becomes aggravated. Our Auto Balance System can effectively decrease the vibration under the high-speed rotation and improve the quality of information reading and writing sharply. Dynamic Damping System (DDS): When à disc drive reads an imbalanced disc, an outer force emerges from the rotating transverse axle as follows: M3 is the rotating axle, and M2 is called the dynamic damping apparatus and M1 is the loader and frame. This dynamic damping system can decrease vibration by one-third or less. With this design, operating quality and read speed of the disc drive are both improved significanty. The vibration and noise are then effectively absorbed through this specially designed vibration-proof apparatus, and burn quality is improved and stabilized Loader & Case em —E-27—

Specification Noise Control System (NCS): English Analysis of the airflow field led us to find the factors influencing the field and new design ideas, which in tum changed the tray design of our drives and the way sound absorbing foam was attached to the inner side of the top cover. Buffer underrun Prevention (J ustLink): In case the data transfer cannot catch up during the writing process, the Buffer underrun errors will occur. This error has always been major concemn for CD-R/ RW drive users. J ustLink is a new technology that automatically prevents buffer underrun errors by predicting them before they happen. This 16x DVD Dual drive features JustLink technology to enable stable writing in the following situations where buffer underrun errors may otherwise occur in à conventional drive. + With high-speed writing. When some other operation is being performed on the computer during writing. + When writing CD-R / RW drive from a CD-ROM drive. + _ When writing directly via network.

ckup direction Written data Data after writing is resumed -E-28—

Specification English Writing Speed Control (J ustSpeed): JustSpeed is the function that prevents writing error when high writing speed is selected. When JustSpeed is ON, the drive decides the most appropriate writing speed according to the result of medium calibration (using the ATIP information, such as maker name, model-number, etc. pre-recorded in disc) and writes with the speed! This function is changeable in “mode select command", and the default setting is "JustSpeed" is ON. and get spood information Perform tracking servo follow ‘check for insufficient disc precision Decide best write speed for disc START! Running Optimum Power Control (ROPC): During the process of high-speed recording/writing, an unbalanced optical disc will wobble slighty; under CLV (Constant Linear Velocity) mode, recording/writing quality will decrease due to this wobble and the constant power. However, by adopting the ROPC technique, the device can adjust its power by detecting feedback signals from the disc so as to create optimal writing / recording quality. Perfect Compatibility with blank media As far as users of CD/DVD Writers are concerned, what they care about most is compatibility of blank media, writing/recording quality and access performance. Taking advantage of à global operation system, we collected and tested most brands of blank media available on the market place in order to optimize and adjust our CD/DVD Writer Media Coverage products. Combining with other relevant systems and special technologies (e.g. J ustLink and ] ustSpeed), these drives obtain optimal access and recording/writing quality. We had collected and tested almost every brand of blank media, and the results show that compatibility with our CD/DVD writer products is incontestable, Users may visit our website http://english.aopen.com.tw for the most up-to-date information about media compatibility. -E-29—

Chameleon Bezel For raising the added value of our optical drives and for taking the lead in the field, we produced the “Chameleon Bezel”, which allows customers to change between differentcolored panels in order to satisfy personal requirements. Individualized appearance and color of “Chameleon Bezel”: fis different computer profiles; choose between black, silver, and many other colors; Double Layer Double Layer The double layer DVD4R media uses two thin embedded organic dye films for data storage separated by a spacer layer. Heating with a focused laser beam irreversibly modifies the physical and chemical structure of each layer such that the modified areas have different optical properties to those of their unmodified surroundings. This causes à variation in reflectivity as the disc rotates to provide a read-out signal as with commercially pressed read-only discs Universal Bezel No More Earphone J ack and Volume Knob Universal Bezel Taking the lead in the field, we initiated “Universal Bezel” that unifies the panels of all desktop optical drives into a uniform style, which not only fit customer styles but can also remarkably reduce noise, thus systematic assembly and product planning for customers becomes even more flexible The decision brought with it many advantages. Besides unique appearance and better noise reduction, fewer parts are in line with the environment protection concept. -E-30—

Specification English

6. Technical Support

Firmware Upgrade This drive uses Flash type firmware, a small piece of software that can be overwritten and updated. To ensure more reliable operations and enhanced performance of the drive, updates to the firmware will be made available. You can download and upgrade the latest version via our website http:/download.aopen.com.tw if necessary. Troubleshooting Write problems Symptom Possible Causes Solutions Bad connection between IDE cable and your 16x DVD Dual No drive recognition Ensure that cables or IDE conneciors are not damaged, bent or dented. Check especially the drive pins Conficts wi other IDE Ensure the MasterSlave device setting of 16x devices. DVD Dual is not confictwith the other IDE device connected to the same IDE port. Using oier wriing sofware which not supports your 16x DVD Dual drive Use the writing software provided win is 16x DVD Dual drive. When using other software, lensure your 16x DVD Dual drive is supported by contacting the software supplier. Cannot write Using other wriing sofware which not supports your 16x DVD Dual drive Use the writing sofware provided with this 18x DVD Dual drive. When using other software, lensure your 16x DVD Dual drive is supported by contacting the software supplier. Disc inserted upside down. Reinsertthe disc with label side up No power. Check the power cord is securely connected to the connector. IDE cable Int connected property Ensure he cable ofIDE conneciors are not damaged, bent or dented. Check especially the pins. Install more than one CD/DVD writing software simultaneousy. Remove ofner wring sofware. J'ustkeep one software on your hard disk. Cannot add wring on blank DVD media Wrote with another wrng software TFdferent wrng softnare is used comparing to fe previous writing, errors may occur. Use always the same writing software. Short of DVDHRW capacity Capacity of CD-R/RW media is Imited to 650ME {74 min-type) and DVDÉRW/ÉR (Single Layer) media limited to 4.7GB including lead-in, lead-out land TOC data. Use a new CD-R/RW or DVD RWIER media ifthe capacity is insuffcient for the| additional data CD-RIRW media not compatible with the highest speed Cannotwrite athighest| speed Use the highest speed compaüble discs or Wie with lower speed. E-31-

Specification English Defective CD-R/RW or DVD+| RW/ÉR media. CD-R/RW or DVDÉRWIER media may be dirty, scratched or damaged. Rewrite on another CD-R/RW or DVDÉRWHR media Using other wriing softnare not bundled with your DVD Dual Use the wriing sofware provided with this DVD Dual drive. When using other software, ensure your DVD Dual drive is supported by contacting ne software suppler. Source Drive not supports highest speed on the fy. Copy all les to hard disk, and then write from hard disk to CD-R or DVDRW/#R. Otherwise, please slow down writing speed Source Disc is bad-qually Make image files then burn image fle onto the CD-R/RW or DVDHRWER disc DMA function disable Ensure # enable DMA funcHon on both source land target drives. -E-32—

Specification English Read problems Symptom Possible Causes Solutions No drive recognition IDE cable and the 16x DVD Dual drive not connected properiy. Ensure both conneciors ofIDE cable 1 properiy connected to the IDE ports on the main board and 16x DVD Dual. Conficts with other IDE devices Ensure he Master/Slave device seting of 16x DVD Dual is not confict with the other IDE device] connected to the same IDE port. Power is not switched on. Check the LED of your 16x DVD Dual die is li. IFnot, there is no power. No operation No power Check ifthe power cord is connected securely to the connector. IDE cable isn't connected properiy. Ensure the IDE cable and conneciors are not damaged, bent or dented. Check especially the pins. Cannot read photo CD discs Bad photo CD disc. Try to play another photo CD disc and see Fit reads fine. Iitworks, you should replace the defective disc. Need special application software Check ffinstall "Kodak Photo CD Access Plus Sofaare”. Cannot read CD. discs Need special application software Check finstal application sofware such as “Cyberink Powerplayer" Read error occurs Defective CD-ROM disc Deep scraîches, fingerprinés or other contaminates on the discs surface can disable ne drive from reading data. Always keep it clean Music CD inserted. Because audio compact discs do nothave computer data, typing computer commands while an audio CD is in your drive will result in an error message. Disc inserted upside down. Remove the disc from Way and reinserti wi the label side up. Excessive noise when reading Eccentric disc loaded. Replace by another one Seal attached on the surface. Detach the seal very carefully. Dontmake any scratches. Cannotejecttay Ejectiocked by software. When you are working under Windows JBSE/NT 4.0, check if locked on the 16x DVD Dual properiy. CD/DVD setincomectiy into ray. insert emergency eject sück into the emergency eject hole and ejectthe tray. Use a pair of tweezers or pliers if won't eject with emergency eject stick Can read onty the fist session of a multisession disc Close session” was not selected at the previous writing Additional session cannot be read because the previous session was not closed. Rewrite on other CD-R/RW or DVDÉRW/R media Cannotread the (former session ofthe CD-R/RW or DVD+ RW/HR disc which has been written at least fawice "Load Contents” or Import Session” was NOT clicked on he software. IFrecorded without checked “Load Contents” or “import Session”, itis impossible to read. But when using utiity sofware such as "Session Selection” from Adaptec, the former session can be read -E-33

Specification English Appendix A. Glossary CD-DA Compact Disc - Digital Audio. The typical music CD is written with this CD format. Atthis time, up to 74 minutes of music can be written on a CD. The corresponding standard is the Red Book. cD4 Compact Disc - Interactive. This format allows the storage of different types of data such as images, music or video on a CD. The process is defined in the Green Book CD-R Compact Disc - Recordable. A technology for CD-R (recordable) media. Also refer to CD-WO, Compact Disc - Write Once, limited to just one writing CD-ROM Compact Disc - Read Only Memory. This is described in the Yellow Book. Differing types of data that can be read by a computer such as programs, text, image data or sound may be stored with this CD format. CD-ROM - Mode 1 and Mode 2 À supplement to the CD-ROM format which provides an additional error recognition and correction function. Mode 1 is especially used for computer data and employs à code for error correction. Mode 2 is used with CD-ROM/ XA and CDI with audio data and contains an error recognition code only. CD-ROM/ XA CD-ROM/ Extended Architecture. This CD format makes it possible to store computer data and audio or video data on one track. The different types of data are linked to each other (Interleaving) so that synchronization problems can be reduced. CD-RW Compact Disc - ReWritable. À technology for CD-RW (rewritable) media. It is not limited to just one writing, but may be erased and re-written as often as desired. cD-wo CD - Write Once. As the name implies, itis a CD that may only be written on once. Also refer to CD-R DVD+RW Compact Disc - ReWritable. À technology for DVD+RW (rewritable) media. itis not limited to just one writing, but may be erased and re-written as often as desired. DVD+R A technology for DVD4R (limited to just one writing.) Disc AtOnce Disc At Once is a method for recording of data onto a CD. With this method, the entire CD is written in a single process. The CD-recorder first writes a Lead-In, then the data block, and finally a Lead-Out. In contrast to Track At Once, linking blocks are not used between the individual tracks with Disc At Once. -E-34—

Specification English Enhanced Music CD, CD + and CD Extra An expansion of Audio or Mixed-Mode CD consists of two sessions. The first session coresponds to CD-DA, while the second session consists of computer data. The process is specified in the Blue Book. Finalization Finalization is the permanent closing of the writing procedure on a CD. After that, it cannot be written to, regardless of whether it was produced as à single-session or a mult-session CD. Green Book À book of CD Interactive (CD-I) standards published by Philips and Sony in 1986 High Sierra The forerunner of today's 150 Standard 9660. ltwas published in 1986. With the passage of time it has lost its significance. Hybrid Type CD A CD-ROM disc storing "two different platforms of softwares" for Windows and Macintosh etc. Image The term “image” describes all edited data that will later be located on a CD. The creation of an image fll is known as premastering. ISO 9660 ISO Standard 9660 describes the construction of a CD-ROM, so that it may be read and processed by different types of operating systems. Joliet This supplement to the standards comes from Microsoft and is supported by Windows 95 and Windows NT. The CDs that are created under this standard are in conformity with ISO 9660, which allows long fle names based on Unicode in additional directory structures Mixed Mode-CD Music and computer data are stored on one CD with this type of CD. The computer data are generally located on track 1 and audio data are located in the ensuing tracks. Multi-Session-CD A CD which is written in several sequential sessions is known as a multi-session CD. On-The-Fly A process for burning data onto a CD-R. There are two different methods of doing this. With the classical and older method, all of the data which are to be recorded onto the CD are first stored in à buffer in a large file known as an image file. From there, they are copied or bumed onto the CD-R. In contrast to this, the method known as On-The-Fly transfers the data directiy from their original memory locations on à hard drive onto the CD-R. Orange Book The Orange Book is a physical format of recordable CD announced in 1989 by Philips and Sony. The Orange Book describes CD-MO in part: and CD-R in part. Later on partll was updated. in 1994, version-ll was announced for the CD-ROM and its double speed type. In 1996, the standards for phase change optical disc, rewritable CD (CD-RW) was added as part-lll Photo-CD A CD format and system devised by Eastman Kodak to record digitized photograph data. -E-35—

Specification English Rainbow Books The collection of standards which define the different types of CDs. Through these standards, it has been achieved that CDs can be read and processed by as many devices and operating systems ofthe different manufacturers as possible. Red Book À book setting the standards for the Compact Disc physical format and audio recording methods, published by Philips and Sony in 1981. Session An inter-related writing procedure is defined as a session. À session consists ofthe Lead In area, the data area, and the Lead Out area. À CD can be written with several sessions. This is then called a mult-session CD, in contrast to a single-session CD which oniy contains one session. À silver CD generally consists of one session. TOC Contents ofthe Lead-in, this contains the addresses of all the tracks on the CD. Track In an Audio-CD, one track corresponds to one piece of music. With a CD-ROM, one track contains computer data and it may have any number of îles and folders. UDF UDF is short for Universal Disc Format, another file layout standard for CDROM. The UDF format can use in CD-R, CD-RW, and DVD by Packet writing method, which would not cause "Buffer Under-Run" and can be compatible with IS09660.The advantage of UDF is provided similar function like hard disk. Video CD A CD-ROM storing MPEG-1-compressed moving pictures, still pictures, audio sounds etc. Video DVD À DVD-ROM storing MPEG-2-compressed moving pictures, st pictures, audio sounds etc. Yellow Book A book of CD-ROM standards published by Philips and Sony in 1985 -E-36—

Specification English Appendix B. Frequently Asked Question (FAQ) The following FAQ'S are the most common problems you may find during installation or regular use. Please review these FAQ'S to have your problem solved. In case you do not find any items that answer your problem, please contact your dealer or technical support. Q: Computer won't boot up after installation. Please proceed the following procedures to get your computer back to work Tum off and unplug your computer first. Check each connector along both IDE cables (Bent pins, orientations or bad contacts.) Check ifthe power cable attached correctiy to each drive. If an IDE cable is connected with 16x DVD Dual and other device, check the jumper settings of both devices and make sure the “MA” (master) and "SL" (slave) settings are different from each other. Q: The 16x DVD Dual doesn't show up in My Computer or Explorer. The following steps will assist you to get your drive to work as a DVD-ROM f you cannot find 16x DVD Dual in Explorer, restart your computer, or shut it down and then turn it on again. 1s the 16x DVD Dual receiving power properly? You can test it by pressing eject button to see ifthe tray opens and closes Is the IDE cable connected propery? Be careful to tum off and unplug your computer system before checking this item. Check the connection by your opening computer system to see ifthe IDE connector well inserted and the colored stripe on the side ofthe IDE cable lines up with PIN-1 of each connector. Select enable both IDE channels" to enable the IDE channels. Then reboot your PC. Q: The 16x DVD Dual has problem in reading CD/DVD disc, or Error message when double-clicking on the 16x DVD Dual icon. There are several ways to solve this problem as follows: The CD/DVD disc in the tray may be loaded upside-down, or a little off-center. Try re-loading the CD/DVD disc with is label side up. After loading a CD/DVD disc, it will take a moment to letthe 16x DVD Dual read the disc information. When the indicator on the front panel stops flashing and stays green, it is ready for access Ifthe disc you just loaded is a blank disc, try it later after copying some information to the disk -E-37—

Specification English Q: Unable to see a second session reading from a CD-ROM/DVD-ROM drive. + Ejectthe CD/DVD and re-load it + Refresh the screen. Selectthe My Computer icon in Windows Explorer and press F5. + Make sure if your CD-ROM/DVD-ROM drive reads CD-RW/DVD#RW/#R discs. CD-RW/ DVD#RW/#R discs can only be used in CD-R/RW, DVD Dual or newer MultiRead CD-ROM/DVD-ROM + See ifthe CD-ROM, CD-R/RW, DVD-ROM or other DVD Dual drives can read the CD/ DVD+RW/+R discs properÿ. If so, then the problem is probably with the CD-ROM/DVD-ROM drive. Contact the manufacturer of the drive for updated drivers or patch files. Q: Applications cannot locate the DVD in 16x DVD Dual drive. + Some programs only locate the first logical drive letter assigned to a DVD-ROM or à 16x DVD Dual drive. For example, if your DVD-ROM drive is assigned drive D: and 16x DVD Dual is assigned drive E:, the program locates drive D: only and will not locate drive E:. Thus you need to reassign drive letters to both your DVD-ROM and 16x DVD Dual drives in case you need to run the program in 16x DVD Dual + Windows ME/9: rightclick My Computer icon. Click Properties item, open Device Manager and double-click CD-ROM drive, then click Settng tab. Under Reserved drive letters, select the drive letter after the existing letter (for both start and end drive letter) and click OK. Then double-click 16x DVD Dual icon, then click Settng tab. Under Reserved drive letters, select the drive letter before current one and click OK + Windows NT: click on Start | Programs | Administrative Tolls (common). Choose Disk Administrator. Right-click on the drive letter you would like to change. Select Assign Drive Letter and change the drive letter according. The above are only GENERAL rules that do not necessarily apply to any combination of 16x DVD Dual drives, HDD and motherboards. À few trials on different configurations before recording are recommended. Also, ty out different DVD#RW/ÆR media before you proceed to make volumes duplication as you may figure out which brand of CD-R/-RW/DVD£RWÆR media originates smoother recording and easier access. As long as you find the best CD/DVD recording way, stick toit. -E-38—