3050 ALL-IN-ONE J610A - All-in-one computer COMPAQ - Free user manual and instructions

USER MANUAL 3050 ALL-IN-ONE J610A COMPAQ

Start by following the setup instructions in the Setup Guide. Œ Black Cartridge En www.hp.com/support <« () — [ Tri-color Cartridge

Control panel > \IMIRELESS 1 On buiton and light: Turns the product on or off. When the product is off, a minimal amount of power is still used. To completely remove power, turn off the product, then unplug the power cord. 2 Cancel: Siops the current operation. Returns you to previous screen of printer display. Returns copy settings to default copy settings. 3 Quick Forms: Shows Quick Forms menu on printer display. Use Selection buttons to select the form that you want to print. If Quick Forms menu is not displayed when you press this button, press the Cancel button until you see Setup on the printer display, and then press the Quick Forms button. 4 Scan: Shows scan menu on printer display. If this menu is not displayed when you press this button, press the Cancel button until you see Setup on the printer display, and then press the Scan button. 5 Wireless button: Shows wireless menu on printer display. If wireless menu is not displayed when you press this button, press the Cancel button until you see Setup on the printer display, and then press the Wireless bution. Q Wireless light: Signals if there is a wireless connection. The printer is wirelessly connected to a network when the blue light is steady on. 7 Selection buttons: Use buttons to select menu items on the printer display. 8 Printer display: Displays menus for copying, Quick Forms, wireless connections, and other product features. To view different menus, make sure the printer display shows Setup before pressing the Quick Forms, Scan, or Wireless button. Pressing the Cancel button returns you to the Setup screen. 9 Cartridge lights: Indicate low ink or a print cartridge problem. 10 Attention light: Indicates that there is a paper jam, the printer is out of paper, or some event that requires your attention.

About networking Change the HP Deskjet from a USB connection to a network connection If you first install the HP Deskjet with a USB connection, you can later change it to a wireless network connection.

1. Click Start > AIl Programs > HP > HP Deskjet 3050 1. Insert the product CD in the computer

J610 series, then select Connect new Printer. CD/DVD drive.

2. On the Connectivity Choice screen, click Network. 2. On the desktop, open the CD and then double-click

3. When prompted to connnect the USB cabel, check HP Installer and follow the on-screen instructions.

the box for USB cable is already connected to continue.

4. Use the wireless connection setup wizard. You

need to know your wireless network name (SSID) and Wireless Password (WPA passphrase or WEP key) if you are using either of these wireless security methods. In some cases, the software may be able to find these for you. Note: When finished, you have both a USB and network printer icon in the printer's folder. You can choose to keep or delete the USB printer icon. Connect to additional computers on a network You can share the HP Deskjet with other computers which are also connected to your home network. If the HP Deskjet is already connected to your home network and installed on a network computer, for each additional computer you only need to install the HP Deskjet software. During the software installation, the software will automatically discover the HP Deskjet over the network. Since the HP Deskjet is already connected to your network, you do not need to configure it again when installing the HP Deskjet software on additional computers. Wireless setup tips + If you have a wireless router with a WiFi Protected Setup (WPS) button, press the button during initial setup to connect wirelessly to your printer. See the router documentation to determine if your router has a WPS button. + When a wireless connection between the HP Deskjet and the wireless router is successful, the blue wireless light on the printer will turn on and stay on. If your router does not support WiFi Protected Setup (WPS) or WPS does not successfully connect, he software installation will guide you through getting a wireless connection for the HP Deskjet.

Find more information For setup information, see the Setup Guide. All other product information can be found in the electronic Help and Readme. The electronic Help is automatically installed during printer software installation. Electronic Help includes instructions on product features and troubleshooting. lt also provides product specifications, legal notices, environmental, regulatory, and support information. The Readme file contains HP support contact information, operating system requirements, and the most recent updates to your product information. For computers without a CD/DVD drive, please go to www.hp.com/support to download and install the printer software. Install electronic Help To install the electronic Help, insert the software CD in your computer and follow the on-screen instructions. IF you have installed the sofiware as a web download, the electronic Help is already installed along with the software. Windows: Mac: Find electronic Help Find electronic Help After software installation, click Start > All Programs > Mac OS X v10.5 and v10.6: From Help, choose Mac HP > HP Deskjet 3050 J610 series > Help. Help. In the Help Viewer, click and hold the Home button, and then choose the Help for your device. Find Readme Find Readme Insert software CD. On software CD locate Insert the software CD, and then double-click the Read ReadMe.chm. Click ReadMe.chm to open and then Me folder located at the top-level of the software CD. select ReadMe in your language. Register your HP Deskjet Get quicker service and support alerts by registering at http://www.register.hp.com. Ink usage Note: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cariridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Power specifications: Power adapter: 0957:2286 Power adapter: 0957-2290 Input voltage: 100-240Vac (+/- 10%) Input voltage: 200-240 Vac (+/- 10%) Input frequency: 50/60Hz (+/- 3Hz) Input frequency: 50/60Hz (+/- 3Hz) Note: Use only with the power adapter supplied by HP.

Installation troubleshooting Windows: If you are unable to print a test page: + I your printer is connected directly to your computer with a USB cable, make sure the cable connections are secure. + Make sure the printer is powered on The © [On button] will be lit green. Make sure the printer is set as your default printing device: + Windows® 7: From the Windows Start menu, click Devices and Printers. + Windows Vista®: On the Windows taskbar, click Start, click Control Panel, and then click Printer. + Windows XP®: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. Make sure that your printer has a check mark in the circle next to it. IF your printer is not selected as the default printer, right-click the printer icon and choose Set as Default Printer from the menu. If your printer is connected directly to your computer with a USB cable and you are still unable to print, or the Windows software installation fails:

1. Remove the CD from the computer's CD/DVD

drive, and then disconnect the USB cable from the computer.

Insert the printer software CD in the computer's CD/DVD drive, then follow the on-screen instructions to install the printer software. Do not connect the USB cable until you are told to do so.

4. After the installation finishes, restart the computer.

Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Windows 7 is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Mac: If you are unable to print a test page: + IF your printer is connected to your computer with a USB cable, make sure the cable connections are secure. + Make sure the printer is powered on. The © [On buïton] will be lit green. If you are still unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. The uninstaller does not remove components that are shared by other producis or programs. To uninstall the software:

1. Disconnect the HP product from your computer.

2. Open the Applications: Hewlett-Packard folder.

3. Double-click HP Uninstaller. Follow the on-screen

instructions. To install the software:

1. Connect the USB cable.

2. Insert the HP software CD into your computer’s

3. On the deskiop, open the CD and then double-click

4. Follow the on-screen and the printed setup

instructions that came with the HP product.

Network troubleshooting The product cannot be found during software installation IFthe HP software is unable to find your product on the network during software installation, try the following troubleshooting steps. Wireless connections T: Determine if the product is connected to the network by pressing the Wireless button. If the printer has been idle, you may need to press the wireless button twice to display the wireless menu. IFthe printer is connected, you will see the IP address (for example, 192.168.0.3) on the printer display. If the printer in not connected, you will see Not Connected on the printer display. From the printer display, select Print Reports to print the network test page and the network information page. 2: If you determined in Step 1 that the product is not connected to a network and this is the first time you are installing the product, you will need to follow the on-screen instructions during software installation to connect the product to the network. To connect the product to a network

1. Insert the product Software CD in the computer CD/DVD drive.

2. Follow the instructions on the computer screen. On the Connection Choice screen, choose Network. Then when

prompted, temporarily connect a USB cable between your network connected computer and printer to establish a connection. If the connection fails, follow the prompts to correct the problem, and then try again. 3. When the setup is finished, you will be prompted to disconnect the USB cable and test the wireless network connection. Once the product connecis successfully to the network, install the software on each computer that will use the product over the network. I the device is unable to join your network, check for these common issues: + You might have picked the wrong network or typed in your network name (SSID) incorrecily. Check and make sure that you enter the same SSID as the computer is using. + You might have typed in your wireless password [WPA passphrase or WEP key) incorrectly (if you are using encryption). Note: If the network name or the wireless password are not found automatically during installation, and if you don't know them, you can download an application from www.hp.com/go/networksetup that might help you locate them. This application works for only Windows Internet Explorer and is only available in English + You might have a router problem. Try restarting both the product and the router by turning off the power for each of them, and then on again.

Network troubleshooting 3: Check for and resohe the following possible conditions: + Your computer might not be connected to your network. Make sure that the computer is connected to the same network to which the HP Deskjet is connected. If you are connected wirelessly, for example, it is possible that your computer is connected to a neighbor’s network by mistake. + Your computer might be connected to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding with the installation. Being connected to a VPN is like being on a different network; you will need to disconnect the VPN to access the product over the home network. + Security software might be causing problems. Security software installed on your computer is designed to protect your computer against threats that can come from ouiside your home network. A security software suite can contain different types of software such as an anti-virus, anti-spyware, firewall and child protection applications. Firewalls can block communication between devices connected on the home network and can cause problems when using devices like network printers and scanners. Problems you might see includes: - The printer cannot be found over the network when installing the printer software. - You suddenly can't print to the printer even though you could the day before. - The printer shows that it is OFFLINE in the printer and faxes folder. - The software shows the printer status is “disconnected” even though the printer is connected to the network. - IF you have an Allin-One, some functions work, like print and others don't, like scan. A quick troubleshoofing technique is to disable your firewall and check if ihe problem goes away. Here are some basic guidelines for using security software: - If your firewall has a setting called trusted zone, use it when your computer is connected to your home network. - Keep your firewall up to date. Many security software vendors provide updates which correct known issues. - If your firewall has a setting to not show alert messages, you should disable it. When installing the HP software and using the HP printer, you may see alert messages from your firewall sofiware. Your should allow any HP software which causes an alert. The alert message may provide options to allow, permit or unblock. Also, if ther alert has a remember this action or create a rule for this selection, make sure and select it. This is how the firewall learns what can be trusted on your home network. Windows only Other network problems after software installa

IFihe HP Deskjet has been successfully installed, and you are experiencing problems such as not being able to print, try the following: + Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product, and finally the computer. Sometimes, cycling the power will recover a network communication issue. +_Ifthe previous step does not solve the problem and you have successfully installed the HP Deskjet Software on your computer, run the Network Diagnostic Utility. To locaie the Network Diagnostic tool Go to the electronic Help: Start > Programs or All Programs > HP > HP Deskjet 3050 J610 series > Help. In the electronic Help, search for Networking. Then click on the link provided to go online for the Network Diagnostics Tool.

HP printer limited warranty statement HP product ited warranty Software Media 50 days Printer 1 year Print or Ink cartridges Untl the HP inkis depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been rofilled, remanufactured, refurbished, misused, or tampered with Printheads (on1y applies to products with customer T year replaceable printheads) Accessories T year unless olhenwise stated A. Extent of limited warranty

1. Hewiett-Packard (HP) warrants to the end-user customer that he HP products specified above wil be free from defects

in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer For software products, HP'S limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupled or error free: HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:

2. Improper maintenance or modification:

b. Sofware, media, parts, or supplies not provided or supported by HP: .. Operation outside the products specifications; d. Unauthorized modification or misuse. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer, However, if printer failure or damage is attributable to the use of a non-HP or reflled cartridge or an expired ink cartridge, HP wil charge its standard time and materials charges to service the printer for the particular failure or damage. I HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option

6. PHP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,

within a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shal have no obligation to repair, replace, or refund until he customer retums the defective product to HP.

8. Any replacement product may be either new or Ike-new, provided that it has functionalty at least equal to that of the

product being replaced

2. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

0. HP Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts

or additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR À PARTICULAR PURPOSE, C. Limitations of ability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and

exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D. Local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary

from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the worid To the extent that this Warranty Statement is inconsistent with Iocal law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer, For example, some states in the United States, as well as some govemments outside the United States (including provinces in Canada), may: &. Predlude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.9. the United Kingdom): b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or <.. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disctaim, or allow imitations on the duration of mplied warranties THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. IP Limited Warranty Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country, You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty. Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2 United Kingdom: Hewlett-Packard Lid, Cain Road, Bracknell, GB-Berks RG12 1HN Malta: Hewlett-Packard Intemational Trade B.V., Malta Branch, 48, Amery Street, Sliema SLM 1701, MALTA South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa