ES3037CCS - Color printer OKI - Free user manual and instructions

Product type	Color LED printer
Brand	OKI
Model	ES3037CCS
Dimensions (W × D × H)	430 × 340 × 400 mm
Weight	22 kg
Power supply	220–240 V, 50/60 Hz
Power consumption (average)	800 W printing, 15 W standby
Main functions	Color printing, automatic duplex, paper management
Printing technology	Single drum LED
Max. print resolution	1200 × 1200 dpi
Print speed (A4)	Up to 28 ppm color, 30 ppm black
Standard paper capacity	250 sheets (main tray) + 100 sheets (multipurpose tray)
Compatible materials	Paper, labels, transparencies, envelopes
Connectivity	USB 2.0, Ethernet 10/100/1000, Wi-Fi (optional)
Ink cartridges	4 toner cartridges (CMYK)
Monthly duty cycle	60,000 pages max.
Maintenance and cleaning	Cleaning of drum and rollers via control panel
Security	Password protection, secure printing (option)
Spare parts and repairability	Maintenance kit, drum, fuser available
General information	User manual available in PDF (53 pages)

Frequently Asked Questions - ES3037CCS OKI

How to install the OKI ES3037CCS printer for the first time?

Unpack the printer, remove all protective tapes, insert the toner cartridges, load paper into the tray, connect the power cable and USB or Ethernet cable, then install the drivers from the provided CD or the OKI website.

What do error codes XXX mean and how to resolve them?

Error codes XXX are displayed on the screen. Refer to the error code table in the manual to identify the problem (e.g., paper jam, empty toner). The variable YYY indicates the affected toner color.

How to replace a toner cartridge on the ES3037CCS?

Open the front cover, remove the old cartridge by pulling it towards you, unpack the new one, shake it gently, insert it pushing until it clicks. Close the cover. The printer will perform an initialization.

How to clean the printer to avoid streaks and print defects?

Use the drum cleaning function from the control panel (Menu > Maintenance > Drum Cleaning). For rollers, open the cover and wipe them gently with a lint-free cloth.

How to set up network printing (Wi-Fi or Ethernet)?

Connect the Ethernet cable to your router, or enable Wi-Fi via the control panel (Menu > Network > Wi-Fi). Install the driver on your computer by selecting 'Network connection'. You can also configure a fixed IP address.

What to do in case of paper jam?

Turn off the printer. Open the front and rear covers. Gently remove the jammed paper by pulling in the direction of paper travel. Check the input tray. Close all covers and turn the printer back on.

How to print automatic duplex?

In the print settings of your software, select 'Duplex' or 'Two-sided'. Make sure the output tray is in duplex mode. The ES3037CCS supports automatic duplex for all common paper sizes.

Where to download drivers and the manual for the ES3037CCS?

Go to the official OKI website, under 'Support & Downloads'. Search for the model ES3037CCS. You will find drivers for Windows, Mac and Linux, as well as the manual in PDF.

How to resolve print quality issues (faded colors, streaks)?

Check the toner level. Perform a drum cleaning. If the problem persists, print a diagnostic page (Menu > Maintenance > Diagnostic Report). A streak may indicate a worn drum that needs replacement.

Is it possible to use compatible or remanufactured cartridges?

OKI recommends using original cartridges to ensure quality and reliability. Using compatible cartridges may void the warranty and cause errors. Check compatibility with the model ES3037CCS.

USER MANUAL ES3037CCS OKI

Ordering Replacement Supplies ....3

Media Settings 4

Why Change Settings?...... 4

Default Media Settings 4

Changing Settings for Individual Print Jobs...... 4

Ranges for Printer Media Weight Settings ..... 5

Media Settings

Changing Default Settings for Trays 1 to 5 ...... 6

Changing Default Settings for MP Tray ....8

Loading Print Media

Trays and High Capacity Feeder (HCF) .....11

Media Specifications: Tray 1 .... 11

Media Specifications: Auxiliary Trays 2

and 3, High Capacity Feeder (Optional)......11

Multi-Purpose (MP) Tray ....14

Media Specifications: MP Tray ....14

Selecting/Using

Paper 16

Labels 18

Transparencies 19

Thick Paper (Cards, Index) 21

Envelopes 23

OKI Print Media 24

Secure Print

(Printing Confidential Documents) 27

Proof and Print 28

Printing Built-In Reports 29

Setting Power Save Parameters .... 31

Contents (continued)

Control Panel

Buttons 33

Lights 36

Clearing Paper Jams 37

Jam 380.... 37

Jam 381.... 38

Jam 382.... 39

Jam 390....41

Jam 391....41

Duplex Paper Jams.... 42

Changing Toner Cartridges 46

Error Messages 49

Service and Support 53

Ordering Replacement Supplies

How to Order

• Consult the dealer where you purchased your printer/color copy system.
• To locate the dealer closest to you, call 1-800-OKI-DATA (1-800-654-3282).

Take Advantage of OKI's Supply Manager

Don't run out of supplies!

• Calculates your usage based on information you provide.
- Sends you an email when it’s time to reorder.

To register, go to

www.okidata.com.

Order Numbers

Important!

Use only Type C5 consumables with these printers.

Toner Cartridges, Type C5

Exterior view of a metallic rectangular electronic device (no visible text or symbols)

Color OKI #

Black......52115001

Cyan....52115002

Magenta 52115003

Yellow 52115004

Image Drums, Type C5

Exterior view of a cylindrical mechanical device with metallic casing and mounting bracket (no visible text or symbols)

Color OKI #

Black......56118001

Cyan....56118002

Magenta 56118003

Yellow 56118004

Media Settings

Why Change Settings?

Improper media settings:

• cause poor quality printing
• cause flaking
  • can damage the printer

Default Media Settings

The Default Setting

The default media weight setting for all trays is AUTO.

Changing Defaults

To change the printer's default media settings, see pages 6 through 10.

Resetting to the Original Defaults

Note: The ... which appears in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.

1. Press

...

MAINTENANCE MENU

1. Press

...

EEPROM RESET EXECUTE

1. Press

Changing Settings for Individual Print Jobs

If you are printing a job on special media, you can temporarily load the media in a tray and change the media settings for that tray in the driver as you print the job.

Media Settings (cont.)

Ranges for Printer Media Weight Settings

Note: To determine if a paper weight is US Bond or Index, check the metric equivalent. E.g., 35 lb. US Bond = 132 g/m ^2 . 35 lb. Index = 64 g/m ^2 .

For more information, go to www.paper-paper.com/weight.html.

Table 1: MediaWeight Range, US Bond

Setting	US Bond (Metric)
Auto (default)	17 to 54 lb. (64 to 203 g/m2)
Light	17 lb. (64 g/m2)
Medium Light	18 to 19 lb. (68 to 71 g/m2)
Medium	20 to 24 lb. (75 to 90 g/m2)
Medium Heavy	25 to 27 lb. (94 to 101 g/m2)
Heavy	28 to 32 lb. (105 to 120 g/m2)
Ultra Heavy	33 to 54 lb. (124 to 203 g/m2)

Table 2: MediaWeight Range, Index

Setting	Index (Metric)
Auto (default)	35 to 113 lb. (64 to 203 g/m2)
Light	35 lb. (64 g/m2)
Medium Light	37 to 40 lb. (68 to 71 g/m2)
Medium	42 to 50 lb. (75 to 90 g/m2)
Medium Heavy	52 to 56 lb. (75 to 90 g/m2)
Heavy	52 to 67 lb. (94 to 120 g/m2)
Ultra Heavy	69 to 113 lb. (124 to 203 g/m2)

Media Settings: Changing Default Settings for Trays 1 to 5

Note: The “...” in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.

To Set Transparencies as the Default Media: Tray 1 Only

Note: Transparencies can only be used in Tray1 or the MP Tray (see page 8).

Set the Media Type

1. Press

MEDIA MENU

1. Press

...

TRAY1 MEDIATYPE XXXX*

1. Press

...

TRAY1 MEDIATYPE TRANSPARENCY

1. Press

, press

* XXXX = current media type setting.

Media Settings: Changing Default Settings for Trays 1 to 5 (cont.)

Note: The “...” in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.

To Set Labels, Heavy Paper, etc., as the Default Media: Trays 1 through 5

Set the Media Weight

1. Press

...

MEDIA MENU

1. Press

...

TRAYZ* MEDIAWEIGHT AUTO

1. Press

...

TRAYZ* MEDIAWEIGHT YYYY**

1. Press

1. Press

* Z = 1, 2, 3, 4 or 5, depending on which tray you are changing. ** YYYY = Medium, Medium Heavy, Heavy, or Ultra Heavy)

Media Settings: Changing Default Settings for MP Tray

To Set Transparencies as the Default Media: MP Tray

Note: The “...” in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.

First, Check/Set the Media Size

(Default = Letter Long Edge)

1. Press

...

MEDIA MENU

1. Press

...

MP TRAY PAPERSIZE XXXX*

1. Press

...

MP TRAY PAPERSIZE YYYY ^

1. Press

* XXXX = current setting.
^ YYYY = LETTER LONG EDGE, LETTER SHORT EDGE, A4 LONG EDGE, or A4 SHORT EDGE.

Media Settings: Changing Default Settings for MP Tray (cont.)

Then, Set the Media Type to Transparency

(Default = Plain)

1. Press

...

MP TRAY MEDIATYPE XXXX*

1. Press

...

MP TRAY MEDIATYPE TRANSPARENCY

1. Press

, press

* XXXX = current setting.

To Set Labels, Heavy Paper, etc., as the Default Media: MP Tray

Note: The “...” in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.

First, Check/Set the Media Size

(Default = Letter Long Edge)

1. Press

...

MEDIA MENU

Media Settings: Changing Default Settings for MP Tray (cont.)

2. Press ⬤① ... MP TRAY PAPERSIZE XXXX* 3. Press ⬤② ... MP TRAY PAPERSIZE YYYY† 4. Press ⬤③ . * XXXX = current setting † YYYY = LETTER LONG EDGE, LETTER SHORT EDGE, LEGAL-14, LEGAL-13.5, LEGAL-13, TABLOID, TABLOID EXTRA, EXECUTIVE, COM-10, CUSTOM Then, Set the Media Weight 1. Press ⬤① ... MP TRAY MEDIAWEIGHT XXXX* 2. Press ⬤② ... MP TRAY MEDIAWEIGHT ZZZZ† 3. Press ⬤③ . 4. Press ⬤④ . * XXXX = current setting. † ZZZZ = MEDIUM, MEDIUM HEAVY, HEAVY, or ULTRA HEAVY

Loading Print Media: Trays and High Capacity Feeder (HCF)

Media Specifications: Tray 1

Media Weight	17 to 54 lb. US Bond (64 to 203 g/m ^2 )Duplexing: 20 to 28 lb. US Bond (75 to 105 g/m ^2 )
Media Size	Paper: min. 4.13" x 5.83"; max. 8.5" x 14". Non-standard sizes must be defined in driver before printing (see your on-line User's Guide).Transparencies: letter or A4
Takes	530 Sheets 20 lb. paper250 transparencies

Media Specifications: Auxiliary Trays 2 and 3, High Capacity Feeder (Optional)

Media Weight	17 to 54 lb. US Bond (64 to 203 g/m ^2 )Duplexing: 20 to 28 lb. US Bond (75 to 105 g/m ^2 )
Media Size	Paper: min. 4.13" x 5.83"; max. 8.5" x 14". Non-standard sizes must be defined in driver before printing (see your on-line User's Guide).
Take	530 Sheets 20 lb. paper(no transparencies)

Loading Print Media: Trays and High Capacity Feeder (cont.)

1

Close-up of a hand inserting a printer into a rack, with an arrow pointing to the printer's side panel (no text or symbols visible)

3

Close-up of a hand operating a printer's internal circuit board (no visible text or symbols)

4 Legal size and larger only:

Close-up of a hand inserting into a computer printer into a rack (no visible text or symbols)

5

Close-up of a hand inserting a small electronic component into a computer drive (no visible text or symbols)

2

Close-up of a hand inserting a component into a printer case, showing internal structure and part number 2 (no text or symbols visible)

6

Hand holding a rolled-up document with a downward arrow icon (no text or symbols visible)

Loading Print Media: Trays and High Capacity Feeder (cont.)

7 Print side down:

Close-up of a printer's internal structure showing paper feeding into a slot (no visible text or symbols)

8

Close-up of a printer's internal structure showing paper feed and printer tray, with an arrow pointing to the paper (no visible text or symbols)

Note: Letterhead stationery (letter, A4 or B5 size):

Long edge feed—load face down, top aimed toward the back of the printer.

OBA →

Short edge feed—load face down, top to the right:

Diagram showing a black arrow pointing right, with vertical lines labeled 'E' and 'x', possibly indicating a transformation or mapping process.

Loading Print Media: Multi-Purpose (MP) Tray

Media Specifications: MP Tray

Media Weight	Paper: 17 to 54 lb. US Bond (64 to 203 g/m ^2 ), up to 113 lb. IndexDuplexing: 20 to 28 lb. US Bond (75 to 105 g/m ^2 Banners: 20 to 34 lb. US Bond (75 to 128 g/m ^2 )
Media Size	Paper: min. 4.13" x 5.83"; max. 8.5" x 14". Non-standard sizes must be defined in driver before printing (see your on-line User's Guide).Banners: up to 12.9 W x 47.2" L (328 mm x1.2 m)Transparencies: letter or A4
Takes	100 Sheets 20 lb. [US Bond] paper, 50 transparencies, 10 envelopes, 3/8" (1 cm) stack of labels

Hand inserting a card into a printer device (no text or symbols visible)

Hand inserting a card into a printer (no visible text or symbols)

Loading Print Media: Multi-Purpose (MP) Tray (cont.)

3

Hand holding a curved object with a downward arrow, no text or symbols visible

Note: Letterhead Stationery (Letter, A4 or B5): Price side up.

Long edge feed—aim top toward the back of the printer:

4

Close-up of a hand printing a document into a printer (no visible text or symbols)

ABC ←

Short edge feed—aim the top into the printer:

ABC

Note: Transparencies & Labels: Print side up. Default = long edge feed.

Close-up of hands opening a document with a paper airplane (no visible text or symbols)

Note: Envelopes: Flap down, aimed into the printer:

Simple diagram with a dashed rectangle and a black arrow pointing left (no text or symbols)

Selecting/Using Paper

Important Information

For optimum results make sure that the paper you use conforms to the specifications outlined in the following pages.

We do not recommend the following paper types for use in your printer:

• Paper with cutouts, perforations, or excessive paper dust.
• Heavily coated, glossy, or smooth paper

• Recycled paper

• Embossed, rough, or heavily textured paper

• Paper, inks, and dyes that cannot withstand pressure and heat

Sample Media Label

8½ x 11 / 20lb. / 500 SHEETS / 84 BRIGHT (236x 279mm) (75gm) 1 2

1 Media Weight, US Bond (see page 4)
2 Media Weight, Metric

Recommended Papers

Letter

• OKI Bright White, 32 lb. US Bond, Letter
• HammerMill® Laser Print Radiant White, 24 lb. US Bond, Letter
  • Xerox 4024. 20 lb. US Bond, Letter

Tabloid/Tabloid Extra

• OKI Bright White, 32 lb. US Bond, Tabloid or Tabloid Extra
• HammerMill® Laser Print Radiant White, 24 lb. US Bond, Tabloid

Selecting/Using Paper (cont.)

Usable Sizes

• Tabloid, Tabloid Extra
• Letter, Executive
• Legal-14, -13.5, -13
• A3, A3 Wide
  • A3 Nobi:

- Cannot be used for duplex printing.)

• A4, A5

• A6:
- Tray1 and MP Tray only.
- Cannot be used for duplex printing.
• B4, B5
- Custom:

• MP Tray only
• Must be defined in the driver.
• Cannot be used for duplex printing.

Usable Weight Range

17 to 54 lb. (64 to 203 g/m ^2 )

Important!

Duplex printing is restricted to paper only, 20 to 28 lb. US Bond

If you experience curling with 20 or 24 lb. paper, switch to 28 lb.

Feed Paths

• Tray 1
  • Multi-Purpose (MP) Tray
• Trays 2 or 3 (optional)
  • High Capacity Feeder (HCF, optional)

Exit Paths

• Top (Face down)
• Straight-Through (Face up) required for MP Tray

Selecting/Using Labels

Caution!

• Labels must be able to withstand 446°F (230°C) for 0.2 second, including mechanical pressures to 25 psi (1.8 kg/cm ^2 ).
• Use labels designated for laser printers.
• Labels must cover the entire carrier sheet; adhesive must not be exposed.

Recommended Labels

Avery ^® White Laser:

• 5161 (letter)

  • #7162, 7664, or 7666 (A4)

Usable Sizes

- Letter, A4

Feed Path

Multi-Purpose Tray only

Exit Path

Straight-through (face up) only. Maximum depth of label sheet stack: about 3/8" (10 mm).

Printing Labels

For Individual Print Jobs

Select the following settings in the driver as you print the job:

• Source = MP Tray
• Size = Letter or A4
• Type = Labels
• Set Media Size (Windows® Adobe® PostScript® driver only: see “Printing Transparencies” on page 20).

Making Labels the Default: MP Tray

Set the printer menu as follows (see page 9):

• MP Tray MediaType = Labels
• MP Tray MediaWeight = Heavy (sheets less than 170 m thick) or Ultra Heavy (sheets 170 to 200 m thick)
• MP Tray PaperSize = Letter or A4

Selecting/Using Transparencies

Caution!

Transparencies must be able to withstand 446^ F ( 230^ C) for 0.2 second, including mechanical pressures to 25 psi ( 1.8 kg/cm^2 ).

Recommended Transparencies

• OKI® 52205701, Letter
• 3M ^ CG3720, Letter

Usable Sizes

• Letter
  • A4

Feed Paths

• Tray 1 (max. = 250, print side down)
• MP Tray (max. = 50, print side up)

Note: Transparencies can not be fed from the optional Auxiliary Trays or from the optional High Capacity Feeder (HCF)

Exit Path

Straight-Through (face up) only

Selecting/Using Transparencies (cont.)

Printing Transparencies

For Individual Print Jobs

Select the following settings in the driver as you print the job:

• Source = Tray 1 or MP Tray
• Size = Letter or A4

• Type = Transparency

• Set Media Size to Off:
  Windows ^® Adobe ^®
  PostScript ^® driver only:
  Windows 2000/XP
  Printing Preferences →
  Advanced → Document
  Options → Printer
  Features → Media Check
  = Off.
  Windows Me/98/95
  Properties → Setup tab →
  Paper Feed Options →
  deselect Media Check.

Windows NT 4.0
Document Defaults →
Input Slot Option →
Media Check = Off

Making Transparencies the Default

Tray 1

Set the printer menu as follows (see page 6):

- Tray 1 MediaType = Transparency

MP Tray

Set the printer menu as follows (see page 8).

• MP Tray PaperSize = Letter or A4
• MP Tray MediaType = Transparency

Selecting/Using Thick Paper (Cards, Index)

Caution!

To prevent damage to the printer, it is very important to check the printer's media settings before printing on thick paper. It must be set to Medium, Heavy, or Ultra Heavy—depending on the thickness of the paper being used—or to Auto (see pages 5 and 22).

Sample Ream Label

250 Sheets 8½ x 11 90 lb. Index - 165 gm/2 85 Brightness 1 2

1 Media Weight, Index (see page 5).
2 Media Weight, Metric: This confirms Index vs. US Bond (see page 5)

Recommended Letter

• OKI® Premium Card Stock
• 60 lb. Cover*
• 90 lb. Index*
• 110 lb. Index*

- Wausau Exact® Index

- #49108, 90 lb. Index*

- #49508, 110 lb. Index*

* For conversion table, see p. 4.

Usable Sizes

• Tabloid, Tabloid Extra
• Letter, Executive
• Legal-14, -13.5, -13
  • A3, A3 Wide, A3 Nobi
• A4, A5, A6
  • B4, B5
• Custom
• MP Tray only
• Must be defined in the driver

Usable Weight Range

- Up to 113 lb. Index (203 g/m ^2 )

Selecting/Using Thick Paper (cont.)

Feed Path

- Tray 1

Note: For duplexing, weight range is restricted to 42 to 58 lb. Index (75 to 105 g/m ^2 )

- MP Tray

Exit Path

Straight-through (face up) only.

Printing on Thick Paper

For Individual Print Jobs

Select the following settings in the driver as you print the job:

- Source = Tray 1 or MP Tray

• Size = Tabloid, Tabloid Extra, Letter, Executive, Legal-14, Legal-13.5, Legal-13, A3, A3 Wide, A3 Nobi, A4, A5, A6, B4, B5, Custom (MP Tray only)
• Type = Medium Heavy, Heavy, or Ultra Heavy (see page 4)

Making Thick Paper the Default

Tray 1, 2, 3, 4, or 5

Set the printer menu as follows (see page 7).

- TrayZ MediaWeight = Medium Heavy, Heavy or Ultra Heavy (see page 4).

MP Tray

Set the printer menu as follows (see page 9).

- MP Tray PaperSize = Tabloid, Tabloid Extra, Letter, Executive, Legal-14, Legal-13.5, Legal-13, A3, A3 Wide, A3 Nobi, A4, A5, A6, B4, B5, Custom (must be defined in the driver)

- MP Tray MediaWeight = Medium Heavy, Heavy or Ultra Heavy (see page 4).

Selecting/Using Envelopes

General Information

Caution!

Envelopes must be able to withstand 446^ F ( 230^ C) for 0.2 second, including mechanical pressures to 25 psi ( 1.8 kg/cm^2 )

Important!

For the best print results, use only the recommended envelopes.

Never use envelopes with metal clasps, snaps, windows, or V-flap seals:

No!

Recommended Envelopes)

Simple line drawing of a rectangular frame with no text or symbols

• OKI Premium Envelopes (see page 26)

• 52206301

• 52206302

Printing Envelopes

To Print an Individual Job on Envelopes

Select the following settings in the driver as you print the job:

• Source = MP Tray
• Size = COM-10

Making Envelopes the Default Print Media for the MP Tray

Set the printer menu to (see pages 7 and 9):

- PaperSize = COM-10

Selecting/Using OKI Print Media

OKI® Banner\*

Order # 52206001

Black and white exterior view of a vintage 19th-century car with flame-like design (no visible text or symbols)

▶ 70 lb. Index (128 g/m2)
▶ White, 35.4" x 12.9" (900 x 328 mm)
▶ 100 sheets/box

Use Printer Settings

• Feed Tray = MP Tray Only
• Exit Tray = Rear Only
  • Media Type = Plain
  • Media Weight = Ultra Heavy

Important!

Banner paper must be fed in one sheet at a time.

* For best print results: Temperature range = 65 to 77°F Humidity = 40 to 65%RH

OKI SynFlex™\*

Order # 52205901

ec Copyrighting This Work's Top Listing OTHER NEW LISTING OKI

▶ Waterproof and tearproof
▶ White, 8½" x 11" (216 x 279 mm)
▶ 100 sheets/box

Use Printer Settings

• Feed Tray = MP Tray
• Exit Tray = Rear
  • Media Type = Plain
  • Media Weight = Ultra Heavy

To purchase OKI Media, contact your local OKI dealer or visit us at www.okidata.com.

Selecting/Using OKI Print Media (cont.)

OKI Bright White Proofing Paper*

Size	OKI Order #
8 12 x 11"	52206101
11 x 17"	52206102
12 x 18"	52206103

Order # 52206101

▶ White, 32 lb.
▶ 500 sheets/box

Use Printer Settings

• Feed Tray = Any
• Exit Tray = Top or Rear
• MediaType = Plain
  • MediaWeight = Auto

OKI Premium Card Stock*

Weight	OKI Order #
60 lb. (Cover)	52205601
90 lb. (Index)	52205602
110 lb. (Index)	52205603

▶ Acid-free archival quality
▶ White, letter size
▶ 250 sheets/box

Use Printer Parameters

• Feed Tray = MP Tray

• Exit Tray = Rear

• Printer Menu Settings:

• MP Tray MediaType = Plain
• MP Tray MediaWeight = Heavy (60 lb.) or Ultra Heavy (90 lb., 110 lb.)

Selecting/Using OKI Print Media (cont.)

OKI Premium Color Transparencies

Order # 52205701

▶ Letter Size
▶ 50 sheets/box

Use Printer Parameters

• Feed Tray = Tray 1 or MP Tray
• Exit Tray = Rear
• Printer Menu Settings:

- MediaType = Transparency

- MediaWeight = Any (ignored)

OKI Premium Envelopes

Stack of blank white paper sheets on a plain background (no text or symbols)

Order #s

52206301 (Box 100)

52206302 (Box 500)COM-10 (#10)

▶ White wove
▶ Security tinted
▶ Redi-Strip seal

Use Printer Parameters

• Feed Tray = MP Tray
• Exit Tray = Rear
• Printer Menu Setting:

- MP Tray MediaSize = COM-10 Envelope LEF

Secure Print (Printing Confidential Documents)

To print out a confidential document, you must know:

• the document name
• your 4-digit personal password (PIN)

To Print a Confidential Document

Note: The “...” in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.

1. Press

[Non-Text]

PRINT JOBS MENU

1. Press

PRINT JOBS MENU PIN:

1. Enter your PIN:

press

SELECT JOB ALL JOBS

1. Press

[Non-Text]

PRINT JOBS MENU [JOB NAME]

1. Press

1. The document prints and is deleted from the printer's hard drive.

2. The printer goes back on line.

To Delete the Document before Printing It

Follow steps 1 through 4 above, then:

1. Press

1. Press

Proof and Print

To print a document which has been proofed, you must know:

• the document name
• your 4-digit personal password (PIN)

To Print a Proofed Document

Note: The “...” in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.

1. Press

PRINT JOBS MENU

1. Press

PRINT JOBS MENU PIN:

1. Enter your PIN:

SELECT JOB ALL JOBS

1. Press

PRINT JOBS MENU [JOB NAME]

1. Press

2. The document prints and is deleted from the printer's hard drive.

3. The printer goes back on line.

To Delete the Document before Printing It

Follow steps 1 through 4 above, then:

1. Press

Printing Built-In Reports

Note: The “...” in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.

Printing the Menu Defaults (MenuMap)

To print a list of the current menu settings:

1. Press

...

INFORMATION MENU

1. Press

...

PRINT MENU MAP

1. Press

Printing the File List

To print a list of the files stored on the printer's hard drive:

1. Press

...

INFORMATION MENU

1. Press

...

PRINT FILE LIST

1. Press

Printing Built-In Reports (cont.)

Note: The “...” in these steps indicates that you should keep pressing the button repeatedly until you see the display indicated.

Printing the Demo Page

1. Press

...

INFORMATION MENU

1. Press

...

PRINT DEMO1

1. Press

Printing Lists of Fonts

(PCL, PostScript, IBM Proprinter, or Epson FX Emulation)

1. Press

...

INFORMATION MENU

1. Press

...

PRINT XXXX* FONTS

1. Press

* XXXX = PCL, PS, IBM PPR, or Epson FX.

Setting Power Save Parameters

Power Save

Power Save sets how long the printer waits before going into standby mode. This saves energy, but the printer requires time to warm up when it receives a print job or if you want to enter the menu and change settings.

Setting the Time Interval before the Printer Enters Power Save Mode

1. Press

...

SYSTEM CONFIG MENU

1. Press

...

POWER SAVE DELAY TIME 60 MIN

1. Press

...

POWER SAVE DELAY TIME XX* MIN

1. Press

,

.

* XX = 5, 15, 30, 60 (default), 240 minutes.

Setting Power Save Parameters (cont.)

To Disable/Enable Power Save

1. Press

...

MAINTENANCE MENU

1. Press

...

POWER SAVE ENABLE ^†

1. Press

...

POWER SAVE DISABLE ^†

1. Press

† Pressing ITEM toggles back and forth between Enable and Disable.

Control Panel Buttons

graph TD
    A["0 ON LINE"] --> B["1"]
    B --> C["2"]
    C --> D["3"]
    B --> E["5"]
    E --> F["6"]
    D --> G["CANCEL"]

MENU

Printer On Line or Off Line

Press to enter the Menu mode.

Menu Mode

• Press to advance to the next Category in the Menu
• Press and hold for 2 seconds or longer to go back to the previous Category.

Password (PIN) Mode

Press to enter a zero in the password.

ON LINE

Printer On Line/Off Line

Press to place the printer off line/on line.

Menu Mode

Press to exit the Menu mode and go back on line.

Password (PIN) Mode

Press to enter the number 4 in the password.

Error Mode

(Attention light blinking)

• If the paper size requested by the print job is different from the paper specified as in the tray, press ON LINE to force the job to print.
• If you have selected manual print in the driver, load paper in the MP tray, then press ON LINE to print the job.

Control Panel Buttons (cont.)

ITEM

Menu Mode

• Press to advance to the next Item in the Menu.
• Press and hold to advance through the menu Items quickly.

Password (PIN) Mode

Press to enter the number 1 in the password

Menu Mode

• Press to go back to the previous Item in the Menu.
• Press and hold to advance backward through the menu Items quickly.

Password (PIN) Mode

Press to enter the number 5 in the password.

VALUE

Menu Mode

• Press to advance to the next Value for an Item in the Menu.
• Press and hold to advance through the Values quickly.

Password (PIN) Mode

Press to enter the number 2 in the password.

Menu Mode

• Press to go to the previous Value for an Item in the Menu.
• Press and hold to advance backward through the Values quickly.

Password (PIN) Mode

Press to enter the number 6 in the password.

Control Panel Buttons (cont.)

SELECT

Menu Mode

• Press to engage a new value for an Item (An asterisk appears next to the new setting).
• Press to initiate the action indicated on the display (e.g., print MenuMap).

Password (PIN) Mode

Press to enter the number 3 in the password.

CANCEL

Printer On Line

Press to delete a job being processed:

• If the job is being printed, it will be cancelled and deleted.
• If the job is still being received, it continues until all the data is received, then is deleted.

Menu Mode

Press to exit the Menu mode and place the printer back on line.

Password (PIN) Mode

Press to enter the number 7 in the password.

Error Mode

(Attention light blinking)

Press to delete a job being processed. Once the job has been deleted, the printer will return to the original error status.

Control Panel Lights

READY ATTENTION

Ready LED (Green)

On

The printer is on line.

Off

The printer is off line.

Flashing

The printer is receiving data.

Attention LED (Red)

On: Warning!

The printer needs attention, but can continue to operate.

The display message indicates the nature of the problem: e.g., TONER LOW, PAPER NEAR END, etc.

Off

Normal.

Blinking: Alarm!

The printer needs attention immediately.

The display message indicates the nature of the problem: e.g., PAPER JAM, TRAY1 EMPTY, etc.

Clearing Paper Jams

Jam 380

OPEN FRONT COVER

380:PAPER JAM

1

Close-up of a hand inserting a card into a device (no visible text or symbols)

2

Close-up of a hand inserting a card into a printer drawer (no text or symbols visible)

3

Hand inserting a curved arrow into a file holder (no text or symbols visible)

Clearing Paper Jams (cont.)

Jam 381

OPEN UPPER COVER 381:PAPER JAM

1

Hand inserting a printer into a paper airplane (no text or symbols visible)

Caution!

To avoid damage to the drums:

• Be sure to set the drum on a flat surface
• Do not touch the shiny green area on the bottom of the drum.

2

Close-up of hands inserting a card into an open computer motherboard (no visible text or symbols)

3

Instructional image showing a hand inserting a document into an open printer, with arrows indicating the process.

4

Close-up of a hand inserting a device into an open storage unit (no visible text or symbols)

5

Hand holding a printer with a black arrow pointing to the lid area (no visible text or symbols)

Clearing Paper Jams (cont.)

Jam 382

OPEN UPPER COVER 382:PAPER JAM

1

Hand inserting a printer into an open scanner, with an upward arrow indicating the process (no text or symbols visible)

2

Diagram showing a hand pressing into a printer with warning symbols indicating explosion and explosion hazard

If the sheet is caught in the fuser

Caution!

To avoid damage to the drums:

• Be sure to set the drum on a flat surface
• Do not touch the shiny green area on the bottom of the drum.

a

Close-up of hands operating a computer interface with an upward arrow indicating action (no visible text or symbols)

b

Close-up of hands using a tool to press or install electronic components, with warning symbol (no text or labels)

Clearing Paper Jams (cont.)

C

Person inserting a card into a printer holder, with an arrow indicating the device's direction (no text or symbols visible)

d

Close-up of a printer's paper being cut with warning labels (no readable text or symbols)

e

Close-up of a hand pressing down on a black electronic device with a white arrow pointing to the component (no visible text or symbols)

f

Close-up of hands installing or adjusting a device into a computer chassis (no visible text or symbols)

3

Close-up of a printer with a hand inserting a paper into it, showing the printer's front panel and control panel (no visible text or symbols)

Clearing Paper Jams (cont.)

Jam 390

CHECK MP TRAY 390:PAPER JAM

Person inserting a document into a printer (no visible text or symbols)

Jam 391

CHECK TRAY 1 391:PAPER JAM

1

Close-up of a hand inserting a card into a printer's case (no visible text or symbols)

2

Close-up of a hand pressing down on a printer's paper (no visible text or symbols)

3

Close-up of a printer's paper feed being inserted into a paper holder, showing paper movement arrows (no text or symbols)

4

Hand inserting a card into a printer case, showing paper movement arrows (no text or symbols)

5

Close-up of a hand inserting a printer into a slot, with an arrow indicating the insertion direction (no text or symbols visible)

Clearing Paper Jams (cont.)

Duplex Paper Jams

CHECK DUPLEX

370: PAPER JAM

CHECK DUPLEX

371: PAPER JAM

CHECK DUPLEX

372: PAPER JAM

CHECK DUPLEX

383: PAPER JAM

1

Person opening a printer with an arrow indicating the open lid (no visible text or symbols)

Caution!

To avoid damage to the drums:

• Be sure to set the drum on a flat surface
• Do not touch the shiny green area on the bottom of the drum.

2

Close-up of hands inserting a device into an open storage unit (no visible text or symbols)

3

Black-and-white photo showing a hand inserting a paper into an open printer, with visible text and arrows indicating the process.

Clearing Paper Jams (cont.

4

Close-up of a printer's internal structure being cut with scissors, showing no visible text or symbols

5

Close-up of a mechanical assembly with visible components and a curved arrow indicating motion (no text or symbols)

6

Close-up of a mechanical component with a hand adjusting a slot, showing internal structure and no visible text or symbols.

7

Remove the jammed sheet.

8

Close-up of a hand pressing down on a mechanical component with no visible text or symbols

9

Close-up of a printer with a hand pressing down on the cover (no visible text or symbols)

Clearing Paper Jams (cont.)

10

Close-up of a hand inserting a device into a plastic container with a curved arrow indicating the process (no text or symbols visible)

11

Close-up of a hand inserting a card into an open printer (no text or symbols visible)

12

Close-up of a hand inserting a card into a filelet into a printer (no visible text or symbols)

13

Close-up of a hand inserting a card into a printer drawer, with a downward arrow indicating compression (no text or symbols visible)

Clearing Paper Jams (cont.)

14

Diagram showing printer operation with labeled parts A and B, indicating file or print direction

15

Person operating a printer with a paper filter being inserted (no visible text or symbols)

Changing Toner Cartridges

INSTALL NEW TONER XXX: YYYY* TONER EMPTY

Toner Cartridge Order #s

• Black = 52114901
• Cyan = 52114902
• Magenta = 52114903
  • Yellow = 52114904

Caution! Use only Type C5 Toner!

1

Diagram showing a printer's front panel with a paperclip and arrow indicating compression or disassembly (no text or symbols present)

2

Hand inserting a printer into an open slot, showing the paper's front panel and control panel (no text or symbols visible)

3

a b c d

a Yellow
b Magenta
c Cyan
d Black

4

Close-up of a hand inserting a component into a device casing (no visible text or symbols)

5

Close-up of mechanical components with labeled arrows (a and b) indicating specific parts, no readable text or symbols present.

Changing Toner Cartridges (cont.)

Important!! Discard the cartridge in accordance with local regulations.

Hand inserting a printer into an open scanner, showing the printer's internal structure and the paper tray (no text or symbols visible)

7

Close-up of hands holding a transparent plastic bag with a small object, no visible text or symbols

8

Illustration of a hand pressing down on a cylindrical device with red directional arrows indicating movement (no text or symbols)

9

Technical line drawing of a mechanical component with a downward arrow indicating force or motion (no text or symbols)

10

Hand holding a U-shaped paper or scroll with a metallic device, no visible text or symbols

11

Hand inserting a paper into an open printer with an arrow indicating the process (no visible text or symbols)

12

Close-up of a mechanical component with a black arrow pointing to a feature (no visible text or symbols)

Changing Toner Cartridges (cont.)

13

Close-up of a hand operating a mechanical device with gears and a base plate (no visible text or symbols)

Caution!

Make sure the toner cartridge is firmly seated in the drum before moving the lever: the lever should move easily.

14

Close-up of a hand inserting a component into a device casing (no visible text or symbols)

15

Close-up of a hand inserting a component into a server rack (no visible text or symbols)

Caution!

Make sure the lock lever is pushed back as far as it will go before you close the cover. If you don't, the cover could damage the LED printhead.

16

Close-up of hands operating a printer with a black arrow pointing to the lid (no visible text or symbols)

17

Simple line drawing of a mechanical component with an upward arrow, no text or symbols present.

Important!

The TONER LOW or TONER EMPTY message should disappear. If it doesn't, try printing a page. If it still doesn't, reinstall the toner cartridge.

Error Messages

Some of the more common error messages appear below. For additional error messages, see your on-line User's Guide.

XXX TONER LOW

Appears on the second line of the display to indicate that color XXX toner cartridge is getting low.

What to Do

Be sure you have a replacement cartridge on hand.

Note: If you have changed the LOW TONER item in the SYSTEM CONFIG MENU to STOP, the Attention light will blink and you must either replace the toner cartridge immediately or press ON LINE to continue printing.

INSTALL NEW TONER nnn: XXX TONER EMPTY

The toner cartridge indicated (XXX) has run out of toner.

What to Do

Replace the toner cartridge (see page 46).

CHANGE XXX IMAGE DRUM

Appears on the second line of the display: color XXX image drum needs to be replaced.

What to Do

Replace the image drum, (See the instructions provided with the drum).

Error Messages (cont.)

INSTALL ADDITL MEMORY 420:MEMORY OVERFLOW

The amount of data in the file being printed has exceeded the printer's memory

What to Do

• Reduce the size of the file.
• Install additional memory (see your on-line User's Guide.)

LOAD mmmmmm 500:MANUAL PRINT

The printer has received a print job for printing from the MP Tray and no media is loaded in the tray.

What to Do

Load the requested media in the MP Tray, then press ON LINE.

tttttt NEAR END

Appears on the second line of the display to indicate that the media in feed path tttttt is almost out.

What to Do

Load more media before printing any large print jobs.

REMOVE THE PAPER 480:STACKER FULL

The top (face down) output tray is full.

What to Do

Remove the stack of printed sheets from the tray.

Error Messages (cont.)

REMOVE THE PAPER

nnn:FINISHER STACKER FULL

One of the stacker trays in the finisher is full:

• nnn = 481 Top (face up) Stacker Tray
• nnn = 482 Main (face down) Stacker Tray

What to Do

Remove the stack of printed sheets from the appropriate finisher tray.

REMOVE THE PAPER

nnn:TRAYX UNSUITABLE SIZE

The paper in Tray X is not a size that can be fed through the tray.

What to Do

Replace the paper in the tray with an appropriate size.

FUSER MISSING

Appears on the second line of the display to indicate that the fuser is not properly installed.

What to Do

1. Open the top cover
2. Press down on the fuser to he sure it is firmly in place.

Note: If the message still appears, push the blue release latches at either end of the fuser (between the fuser and the sides of the printer) toward the open cover and lift the fuser out. Then lower it back into the printer pushing down firmly. You should feel the latches at either end engage.

1. Close the cover.

Error Messages (cont.)

XXX TONER SENSOR ERROR

Appears on the second line of the display to indicate that there is a problem with the color XXX toner sensor.

What to Do

Turn the printer off, then on again. If this does not clear the message, try doing it again. If the message still persists, call your local service dealer.

DISK FILE SYSTEM IS FULL

The printer's internal hard disk drive does not have enough memory to print the current document.

What to Do

Print out or delete some of the files on the printer's hard drive (see pages 27 and 28).

Note: You can also use OKI Storage Device Manager to print/delete files from the printer's hard disk drive: see your On-line User's Guide.

PRESS ONLINE SW INVALID DATA

The hard disk drive is no available and job spooling cannot take place.

What to DO

Press ON LINE.

Service and Support

First ...

Consult the dealer where you purchased your printer/color copy system.

Additional OKI Resources

▶ Available 24/7 (24 Hours a Day, 7 Days a Week)

- Visit http://my.okidata.com

- Call 1-800-654-3282.

OKI is a registered trademark of Oki Electric Industry Company, Ltd.

3M is a trademark or registered trademark of 3M. Adobe, and PostScript are trademarks of Adobe Systems, Inc. which may be registered in certain jurisdictions. American Express is a registered trademark of American Express Co.

Folex is a registered trademark of Foley Imaging. Great White is a registered trademark of Great White Consumer. HammerMill is a registered trademark of HammerMill. MasterCard is a registered trademark of MasterCard International, Inc.

Springhill is a registered trademark of International Paper. Strobe is a trademark of Sappi Limited. VISA is a registered trademark of Visa. Wausau Exact is a registered trademark of Wausau-Mosinee Paper Corp.