UP-D899MD - Printer SONY - Free user manual and instructions
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| Product Type | Medical-grade black-and-white thermal printer |
| Brand | Sony |
| Model | UP-D899MD |
| Printing Method | Thermal line printing |
| Resolution | 325 dpi (both horizontal and vertical) |
| Gradation | 256 levels per pixel (8-bit) |
| Print Speed | Approximately 2.3 seconds per sheet (A4) |
| Supported Paper Sizes | A4 and A5 thermal paper rolls |
| Interfaces | USB 2.0, Ethernet (10Base-T/100Base-TX), DICOM 3.0 |
| Power Supply | AC 100–240 V, 50/60 Hz |
| Power Consumption | Approximately 90 W during printing, less than 10 W in standby |
| Dimensions (W × H × D) | 214 × 79 × 290 mm |
| Weight | 2.6 kg |
| Intended Use | Diagnostic image printing (ultrasound, endoscopy, etc.) |
| Safety Features | Built-in thermal head protection, auto shutoff, class I medical device |
| Cleaning Instructions | Use a cotton swab with isopropyl alcohol to clean the print head and roller |
| Maintenance | Regularly clean paper sensor and remove dust; replace paper roll as needed |
| Reparability / Spare Parts | Compatible with Sony UPP-210S / UPP-110S paper; service by qualified personnel |
| Operating Environment | Temperature: 10–35 °C, Humidity: 20–80% RH (non-condensing) |
| Additional Features | Supports network printing, frame memory, image rotation |
Frequently Asked Questions - UP-D899MD SONY
What type of paper should I use with the Sony UP-D899MD printer?
Use Sony UPP-210S or UPP-110S thermal paper rolls. Ensure the roll is loaded correctly with the printable side facing the print head.
How do I replace the paper roll in the UP-D899MD?
Open the paper compartment cover, remove the empty core, insert a new roll as indicated by the arrow, feed the paper into the slot, and close the cover. The printer will automatically detect the paper.
Why is the printout too dark or too light?
Adjust the density and contrast settings via the printer's menu or the connected software. The print head may also be dirty; clean it with a cotton swab and alcohol.
How do I connect the printer to an ultrasound machine?
Connect the printer using a USB or Ethernet cable. For DICOM operation, configure the IP address and port settings in the printer's network menu. Refer to the manual for detailed setup.
The printer is not printing. What should I check?
Verify that the printer is powered on, the paper is properly loaded, and the connection cable is secure. Check if the error LED is lit and inspect the display for messages. Ensure the paper roll is not empty.
How often should I clean the print head?
Clean the print head after every 5,000 prints or once a month, whichever comes first. Use a soft cloth with isopropyl alcohol and wait 2 minutes for it to dry before printing.
Can I use the UP-D899MD with a DICOM network?
Yes, the printer supports DICOM 3.0 and can be connected to a PACS network. Configure the network settings and associate the printer with a DICOM print server.
What does the error LED indicate?
The error LED blinks or stays on to indicate paper jams, head failure, or communication errors. Count the blink patterns and consult the troubleshooting section of the manual.
Where can I find the user manual for the Sony UP-D899MD?
The manual can be downloaded from Sony's official support website as a PDF file. You can also access it through licensed online documentation portals.
How do I select the correct image orientation on the printer?
Use the image rotation function in the printer menu to rotate the output 90°, 180°, or 270°. This is useful when printing from devices with different orientations.
User questions about UP-D899MD SONY
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USER MANUAL UP-D899MD SONY
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Product information
Brand : SONY
Model : UP-D899MD
Category : Printer