UP-D899DC - Printer SONY - Free user manual and instructions
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| Product Type | Dye-sublimation color printer |
| Brand | Sony |
| Model | UP-D899DC |
| Category | Medical-grade imaging printer |
| Print Technology | Dye-sublimation thermal transfer |
| Print Resolution | 300 dpi |
| Print Speed | Approximately 4.5 seconds per B5 print |
| Supported Print Sizes | B5, A6, custom sizes |
| Paper Media | Sony UP-897B (B5) and UP-897A (A6) packs with integrated ribbon |
| Color Levels | 256 levels per color (8-bit) |
| Video Connectivity | Composite (BNC), S-Video, RGB analog |
| Input Signal | NTSC / PAL automatic detection |
| Frame Memory | Integrated memory for scheduled printing |
| Power Supply | AC 100-240V, 50/60Hz |
| Power Consumption | Approx. 120W during printing, 30W standby |
| Dimensions (W x H x D) | 258 x 62 x 150 mm (10.2 x 2.4 x 5.9 in) |
| Weight | 1.7 kg (3.7 lb) |
| Safety Certifications | UL, CE, FCC |
| Operating Environment | Temperature 5-35°C, humidity 30-80% |
| Maintenance | Print head cleaning, paper path dust removal |
| Reparability | User-replaceable print head and power supply |
| Included Accessories | AC power cord, composite video cable, cleaning kit |
Frequently Asked Questions - UP-D899DC SONY
How do I connect the Sony UP-D899DC to my computer?
The UP-D899DC is primarily designed for medical imaging and accepts analog video signals. To connect to a computer, use a video output adapter or a frame grabber. It does not have a standard USB interface. Check your computer's video output.
What type of paper does the UP-D899DC use?
It uses Sony's dedicated dye-sublimation paper packs: UP-897B for B5 and UP-897A for A6. These packs include a ribbon cassette, making installation easy.
How do I clean the print head?
Clean the print head after every 10 packs or when print quality declines. Use the supplied cleaning kit. Apply a small amount of cleaning fluid to a swab and gently wipe the head surface. Allow it to dry before printing.
My prints are faded or have streaks. What can I do?
Faded prints may be due to a dirty print head or using incompatible paper. First, clean the print head. Also, verify that the paper pack is genuine Sony and not expired. If the issue persists, check the video input signal level.
Can I use this printer for regular photo printing?
Yes, but it is optimized for medical and diagnostic imaging. It accepts NTSC/PAL video signals, so you can print still frames from analog sources. For high-quality digital photography, a dedicated photo printer is recommended.
How do I change the paper and ribbon?
Open the paper compartment, remove the used paper pack, and insert a new Sony paper pack. The ribbon is integrated into the pack, so no separate ribbon changes are needed. Close the compartment and the printer will automatically feed the film.
What are the power requirements?
The printer operates on 100-240V AC, 50/60Hz. It draws about 120W during printing and less than 30W in standby. Use the supplied power cord and ensure the outlet is properly grounded.
The paper keeps jamming. How do I fix it?
First, turn off the printer and open the paper cover. Gently pull out any jammed paper, being careful not to tear it. Check that the paper pack is seated correctly and the ribbon is not wrinkled. Restart the printer and try again. If jamming persists, clean the feed rollers.
Is the UP-D899DC compatible with Mac computers?
Since it primarily uses video inputs, compatibility with computers depends on the availability of a video output port. Older Macs with S-video or composite adapters can work. Modern Macs may require an external converter. No special drivers are needed.
Where can I find replacement parts or service?
Sony provides a network of service centers. For a list of authorized providers, visit the official Sony website. Common parts like the print head and power supply are available through qualified technicians.
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USER MANUAL UP-D899DC SONY
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Product information
Brand : SONY
Model : UP-D899DC
Category : Printer