H500 - Wireless access point SONIM - Free user manual and instructions
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| Brand | Sonim |
| Model | H500 |
| Product Type | Wi-Fi Access Point |
| Wireless Standard | IEEE 802.11a/b/g/n/ac |
| Frequency Band | Dual band 2.4 GHz / 5 GHz |
| Maximum Data Rate | Up to 867 Mbps on 5 GHz and 300 Mbps on 2.4 GHz |
| Interfaces | 1 x Gigabit Ethernet (PoE in) |
| Power Supply | Power over Ethernet (PoE) IEEE 802.3af/at |
| Antenna Type | Internal omnidirectional antennas |
| Number of Antennas | 2 |
| Mounting | Ceiling or wall mountable |
| Security | WPA2/WPA3, WPS, MAC filtering |
| Management | Web-based management interface |
| Dimensions | 160 x 160 x 35 mm (6.3 x 6.3 x 1.4 in) |
| Weight | 350 g (12.3 oz) |
| Operating Temperature | -20°C to +60°C |
| Humidity | 10% to 90% non-condensing |
| Certifications | CE, FCC, RoHS |
| LED Indicators | Power, LAN, Wi-Fi, Signal strength |
| Ingress Protection | IP67 |
| Cleaning Instructions | Wipe with a dry, soft cloth. Do not use water, solvents, or abrasive cleaners. |
| Safety Warnings | Install only with approved PoE equipment; keep away from water and heat sources. |
| Spare Parts and Repairability | No user-serviceable internal parts; contact authorized service center for warranty repairs. |
Frequently Asked Questions - H500 SONIM
How do I reset my Sonim H500 to factory defaults?
Press and hold the reset button on the bottom of the device for 10 seconds using a paperclip. The LED indicators will blink, then the access point reboots with factory default settings.
What PoE standard does the H500 support?
The Sonim H500 supports Power over Ethernet (PoE) IEEE 802.3af/at, allowing easy installation with PoE switches or injectors.
Can I mount the H500 on a wall or ceiling?
Yes, the H500 comes with a mounting bracket for both ceiling and wall installations. Use the included screws and anchors for secure mounting on drywall or concrete.
Does the H500 support Wi-Fi 6?
No, the H500 supports 802.11ac (Wi-Fi 5) technology, providing reliable dual-band performance up to 867 Mbps on 5 GHz.
How can I configure the access point?
Connect your computer to the same network, open a web browser, and enter the device's IP address. Then use the web-based management interface to set SSID, password, and security modes.
Is the H500 suitable for outdoor use?
The H500 has an IP67 rating, making it dust-tight and protected against temporary water immersion, ideal for semi-outdoor or demanding environments.
What should I do if the H500 overheats?
Ensure proper ventilation and avoid placing the device in direct sunlight. If it overheats, power off the unit, let it cool down, and check ambient temperature conditions.
Can I use the H500 without a PoE switch?
Yes, you can use a PoE injector between the Ethernet cable and the access point to provide both data and power.
What cleaning products are safe for the H500?
Use a dry, lint-free cloth to wipe the exterior. Avoid water, alcohol, ammonia, or abrasive cleaning agents that could damage the housing.
Does the H500 have replaceable antennas?
No, the H500 has internal omnidirectional antennas. They cannot be replaced by the user. However, the device's RF performance is optimized for typical indoor coverage.
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USER MANUAL H500 SONIM
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Product information
Brand : SONIM
Model : H500
Category : Wireless access point