ACE-6020R - Security Camera Hanwha - Free user manual and instructions
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| Product Type | Dome Security Camera |
| Image Sensor | 1/2.8" Progressive Scan CMOS |
| Resolution | 2 Megapixels (1920x1080) |
| Lens Type | Fixed, 2.8mm |
| IR Range | Up to 30 meters |
| Day/Night Function | Auto IR Cut Filter |
| Video Compression | H.265, H.264 |
| Network Interface | Ethernet (10/100 Base-T) with PoE |
| Power Supply | PoE (IEEE 802.3af) or 12V DC |
| Power Consumption | Max 6W |
| Dimensions (DxH) | 130 x 100 mm (approx.) |
| Weight | 0.6 kg (approx.) |
| Weather Rating | IP66 |
| Operating Temperature | -30°C to 55°C |
| Main Features | Motion Detection, Tampering Alarm, Privacy Masking |
| Maintenance | Clean lens with soft, dry cloth; check cable connections periodically |
| Safety Instructions | Install on stable surface; use only supplied or compatible power source |
| Spare Parts & Repairability | Not user-serviceable; contact authorized service center |
| General Information | User manual available for download at notice-facile.com |
Frequently Asked Questions - ACE-6020R Hanwha
How do I connect the camera to my NVR?
Connect the camera via Ethernet cable to your NVR's PoE port. The camera should automatically obtain an IP address. Use the NVR's setup menu to search and add the camera.
How to reset the camera to factory defaults?
Locate the reset button on the camera cable or inside the dome housing. Press and hold it for 10 seconds while power is applied. The camera will reboot with default settings.
What is the default IP address of the camera?
The default IP address is typically 192.168.1.168. However, if your network uses a different subnet, you may need to use the IP search tool provided by Hanwha.
Can I view the camera remotely?
Yes, after connecting the camera to your network, you can access it via a web browser or mobile app (e.g., Hanwha WiseNet). Ensure port forwarding is configured on your router.
How to enable motion detection?
Access the camera's web interface, go to Event Settings > Motion Detection. Draw detection regions and set sensitivity. You can also configure recording triggers.
How to configure a recording schedule?
In the camera's setup menu, navigate to Record Schedule. Select days and time intervals, and choose continuous or event-based recording. Save settings.
What is the maximum storage capacity supported?
The camera supports microSD cards up to 128GB (Class 10 or higher). For longer recording, use an NVR with a larger hard drive.
How to update the firmware?
Download the latest firmware from Hanwha's support website. In the camera web interface, go to System > Firmware Upgrade, select the file, and click Upgrade. Do not power off during update.
Why is the night vision not working?
Check that the IR cut filter is set to Auto or Night mode. Ensure there is no bright light near the camera that might prevent IR activation. The IR LEDs might be blocked physically.
How to mount the camera securely?
Use the supplied mounting bracket and screws. Drill holes on a solid wall or ceiling, insert anchors, and attach the bracket. Connect cables before securing the camera base.
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USER MANUAL ACE-6020R Hanwha
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Product information
Brand : Hanwha
Model : ACE-6020R
Category : Security Camera