1100 - Printer DELL - Free user manual and instructions

USER MANUAL 1100 DELL

—+|e@ | & T100-OM_EN.book Page i Friday, May 20, 2005 3:14 PM DellTM Laser Printer 1100 Owner's Manual Look Inside For: + Preparing Your Printer + Understanding Software e Loading Print Media e Printing + Maintenance - Troubleshooting www.dell.com | support.dell.com

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[4 NOTE: /f your country is not listed, contact your Dell distributor to order supplies. Toner Cartridge Part Number 2,000 page toner J0833 e+- +

—+|e@ e+— & TI00-OM_EN.book Page ï Friday, May 20, 2005 3:14 PM Understanding the Printer Use the: When you want to: Operator Panel Operate the printer and check the status of your printer. Top Cover Open to remove the paper jams Paper Output Tray Stack printed document face down. Paper Output Extension Keep print media from falling off the paper output tray ul æ&l ln Express Service Code Identify your printer when you use support.dell.com or contact technical support. Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. Paper Input Tray Load up to 150 sheets of paper or other media, or a single shect of paper or other media. Paper Guides Adjust the length and width of the media in the paper input tray. Front Cover Access the toner cartridge.

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# Use the: When you want to: 9 Power Switch Power your printer On or Off 10 Power Cord Connector Plug your printer into a properly grounded electrical outlet with the power cord (after all peripherals have been connected) & 11 USB Cable Connector Insert the USB cable Accessing Your Users Guide To access your Users Guide, click Start — Programs — Dell Printers — Dell Laser Printer 1100 —> User’s Guide.

æ à TI00-OM_EN.book Page v Friday, May 20, 2005 3:14 PM 2 æ Notes, Notices, and Cautions [A NOTE: À NOTE indicates important information that helps you make better use of your printer. © NOTICE: À NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ÂÀ CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, DELL logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Adobe Other trademarks and trade names may be used in this document to refer to cither the entities claiming the marks or the names of their products. Dell Ine. disclaims any proprietary interest in trademarks and trade names other than its own. d trademark of Adobe Systems Incorporated. a regis G PS NS 4 NS 4

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À CAUTION: SAFETY INFORMATION

Use the following safety guidelines to help ensure your own personal safety and to help protect vour system and working environment from potential damage. This printer is certified as a "Class l' laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation control for Health and Safety Act of 1968. Since radiation emitted inside the printer is confined within protective housings and external covers, the laser beam cannot escape during normal user operation. ÂÀ CAUTION: Use of controls or adjustments or performance of procedures other than those ed herein may result in hazardous radiation exposure. Your product uses a printing process that heats the print media, and heat can cause certain media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting appropriate print media to avoid the possibility of harmful emissions. ÂÀ CAUTION: If your product is not marked with this symbol [[], it must be connected to an electrical outlet that is properly grounded. The power cord must be connected to an electrical outlet that is near the product and casily accessible. Refer service or repairs, other than those described in the operating instructions, to a professional service person. This product is designed to meet safety standards with the use of specific Dell- authorized components. The safety features of some parts may not always be obvious. Dell disclaims liability associated with use of non-Dell-authorized components. ÂÀ CAUTION: Do not use this product during a lightning storm.

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æ à TIOÙ-OM_EN.book Page 13 Friday, May 20, 2005 3:14 PM 4 æ Preparing Your Printer Setting Up the Printer If you have not already done so, follow the steps on the Setup Diagram (poster) to complete the hardware and software installation. Using the Operator Panel The operator panel on the top right side of your printer has two LEDs and one button.

S 2 SZ Dell 1100 LEDs LED Description Ce :] The operator panel LEDs signify different things, depending on their sequence LEDs that are off, on, and/or blinking indicate printer conditions, such as printer © à status, intervention (for example, out of paper and jammed paper), or service. For more information on what the LEDs sequence means and what you can do, sec “Understanding the Operator Panel LEDS” on page 40. Preparing Your Printer | 13 S 2 SZ

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Button Item Description “To print a demo page In Ready mode, press and hold () for 2 seconds until both LEDS blink slowly, and release Manual fceding Press (&) cach time you load a sheet of paper in the tray, when you select Manual Feed for Source from your software application. For detailed information, see “Loading Paper Using Manual Feed Mode” on page 21 “To cancel a print job Press () during printing. @MD blinks red while the print job is cleared from both the printer and the computer, and the printer then returns to Ready mode. This may take some time depending on the size of the print job. In Manual Feed mode, you can’t cancel the print job by pressing G@) Manual Duplex fecding Press (&) each time you load the paper back in the tray after the first side of your job has printed while manual duplex printing, For detailed information, sec the ATML Users Guide. Preparing Your Printer

æ à T100-OM_EN.book Page 15 Friday, May 20, 2005 3:14 PM Understanding Software Software Overview After setting up your printer and connecting it to your computer, you must install the drivers and utilities from the Drivers and Utilities CD included with your printer. If you purchased a Dell"* computer and your printer at the same time, the drivers and utilities are automatically installed. You don't need to install them. The Drivers and Utilities CD contains the following: + Dell Printer Driver- allows your computer to communieate with your printer. To use your printer as a printer in Windows, you must install the printer driver, For information about installing the printer driver in Windows, see page 15. + Dell Toner Management System” displays the status of the printer and the name of the job %* window also displays the level of toner remaining and allows you to order replacement toner cartridges when you send a job to print. The Dell Toner Management System + User's Guide- HTML documentation provides detailed information about using your printer. Installing Dell Software A printer driver is software that lets your computer communicate with your printer. The procedure to install drivers depends on the operating system you are using. KE NOTE: If you attach a USB printer cable while your printer and computer are powered on, the Windows hardware wizard launches immediately. Cancel the screen and use the Drivers and Utilities CD to install the Dell software. 1 Make sure that the printer is connected to your computer and powered on. Close all unnecessary programs [A NOTE: Ifthe printer is not connected to your computer when you install the CD-ROM, the No Printer Found screen appears. Follow the instructions to install the software.

2. Insert the Drivers and Utilities CD.

3 {necessary select a language by pressing the Language button on the main screen. 4 Select Typical Installation to install the Users Guide, the printer driver, and Dell Toner Management System” as the default settings To choose an individual component to install, select Custom Installation. You can also change the destination folder. 5 When the installation has been completed, you may print a test page. Click Finish to complete the installation and close the wizard. You are now ready to print. Understanding Software | 15

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5 Uninstalling Dell Software = You should remove the printer driver #f rou are upgrading the software or if your driver = installation Fails. You can remove the software using the Drivers and Utilities CD or the ë Windows uninstall. 5 KE NOTE: Close all programs before uninstalling software. — 1 From the Start menu, select Programs — Dell Printers —> Dell Laser Printer 1100 — 5 Dell Printer Software uninstall = 2 Select the software you want to remove and click Next 5 The selected driver and all of its components are removed from your computer.

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Loading Print Med Print Media Guidelines Printer media includes paper, card stock ; transparencies, lat cl, and envelopes. Your printer provides high quality printing on a variety of print media. Selecting the appropriate print media for your printer helps you avoid printing problems. To get the best possible print quality, use only high-quality, copier-grade paper. The following table provides information on the input source, including the print media types and sizes you can select and supported weights. Pint Media Types, Sizes, and Support Paper Dimensions® Weight Capacity? Plain Paper / Letter 85xllin 8} (216 x 279 mm) A4 827x117in (210 x 297 mm) A5 5.83x827in (148 x 210 mm) Executive 7.25 x 10.5 in. + 60 to 90 g/m? bond + 150 shects of 75 g/m? (184.2 x 266.7 mm) (16 to 241b) for the paper bond (201b) paper for the Legal 85xl4in tray , paper tray (215.9 x 355.6 mm) + 60 to 165 g/m° bond + 1 sheet of paper for (16 to 43 1b) for manual manual feed mode JIS B5 7.17 x 10.1 in fced mode (182 x 257 mm) ISO B5 6.93 x 9.84 in (176 x 250 mm) A6 413 x 5.85 in (105 x 148.5 mm) Oficio 8.50 x 13.50 in. (216 x 343 mm) 85x13 (216 x 330 mm) US Folio Loading Print Media | 17

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à T100-OM_EN.book Page 19 Friday, May 20, 2005 3:14 PM Loading Paper in the Paper Tray Load up to 150 shects of plain paper in the paper tray. 1 Open the paper input traÿ. Pull on the length and width guides to extend the tray.

2. Flex the shects back and forth to loosen them, and then fan them out. Do not fold or

crease the print media. Align the cdges on a level surface. Loading Print Media

à T100-OM_EN.book Page 20 Friday, May 20, 2005 3:14 PM 3 Load paper in the paper tray with the side to be printed on facing up. www.dell.com | support.dell.com Make sure that all four corners are flat in the tray. 4 Be careful not to overload the paper trayÿ. Overloading may cause paper jams. 5 Squeeze the length guide and slide it until it lightly touches the end of the paper stack. Squeeze the width guide and move it toward the stack of paper until it lightly touches the side of the stack. Length Guide Width Guide [A NOTE: Improper adjustment of paper guides can result in paper jams. | (D) (= h 20 | Loading Print Media

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Loading Paper Using Manual Feed Mode If you select Manual Feed in the Source option in your software application, you can manually load a sheet of print material in the tray. Manually loading paper can be helpful when you want to check the print quality after each page is printed. Use the manual feed mode to print transparencies, labels, envelopes, or posteards in addition to paper types or sizes that are not currently loaded in the paper tray. [4 NOTE: Flatten any curl on postcards, envelopes, and labels before loading them into the paper tray. 1 Load a sheet of print material in the paper tray with the side to be printed on facing up.

2. Adjust the paper length and width guides against the print material without bending the

paper. 3 ‘To print a document in Manual Feed mode, you must select Manual Feed for Source from the software application, and then select the appropriate paper size and type. For details, see the A7ML Users Guide. 4 Press @) on the printer’s operator panel to start fecding. Printing starts. 4 NOTE: If you don‘t press the button after a pause, the paper will be automatically fed into the printer. 5 you are printing multiple pages, load the next shect after the first page prints out, and press @. Repeat this step for every page to be printed. Loading Print Media À 7

æ à TI00-OM_EN.book Page 22 Friday, May 20, 2005 3:14 PM 4 æ {4 PI 5 Loading Special Materials = 1 Open the paper input tray. 5 2 Load the print material in the paper input tra. Do not mix types. à 3 Adjust the length and width guides against the print material without bending it. 3 4 To print on special material, you must select Manual Feed for Source from the software = application, and then select the appropriate paper size and type. For details, see the £ HTML Users Guide. 3 5 Press @) to start. È See the following directions to load each type of print material. . + Load an envelope in the tray with the flap side down and the stamp area on the top left side. The end of the envelope with the stamp area enters the printer first, from the center of the tray {4 PI

© NOTICE: Never load envelopes with stamps, clasps, snaps, windows, coated linings, or self- stick adhesives. These envelopes may severely damage the printer. The stamp is shown in the illustration only for placement. ÂÀ CAUTION: If you print 20 envelopes in succession, the surface of the top cover may become hot. Please exercise caution. 22 | Loading Print Media

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+ Load a sheet of labels in the tra with the side to be printed on facing up. 4 NOTE: To prevent labels from sticking to each other, do not let the printed label sheets stack up as they are printed out. + Load a transparency in the tray with the side to be printed on facing up, and the top with the adhesive strip inserted first. NOTE: To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are printed out. NOTE: Place transparencies on a flat surface after removing them from the printer. NOTE: Do not use transparencies that are separating from the backing sheet. Loading Print Media | 23

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+ Load a sheet of card stock with the side to be printed on facing up, short edge first, from the center of the tray. [4 NOTE: Do not print on media smaller than 3.0 in. (76 mm) wide or 5.0 in. (127 mm) long. + Load a letterhead in the tray with the design face up, top edge toward the printer. [4 NOTE: Before you load letterhead, verify that the ink on the paper is dry. During the fusing Loading Print Media process, wet ink can come off preprinted paper.

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Printing Basic Printing 1 Load paper. See page 19 2 With your document open, click File — Print. Make sure that your printer is selected. 3 To change the printer settings, click Properties, Preferences, Options, or Setup, depending on the program or operating system The printer properties window displays 4 From the five tabs on the top of the printer properties window, confirm the selections 5 Click OK until the Print window appears. 6 Click OK or Print, depending on the program or operating system, to start printing, [4 NOTE: Press @ on the operator panel to cancel a print job. In Manual Feed mode, you can't cancel a print job by pressing (x). À Accessing Printer Properties Ÿ Change printer settings in the printer properties tabs. The printer properties window differs, depending on your operating system. 1 With your document open, click File — Print. The Print window appears 2 Inthe Print window, click Properties, Preferences, Options, or Setup, depending on your program or operating system. 3 For details about the printer properties tabs, please refer to the ZTML Users Guide. Setting High Altitude Correction If your printer is going to be used at an altitude above 2,500 m (8,200 ft), you can optimize the print quality for those circumstances using the High Altitude Correction option. 1 Clickthe Windows Start menu. 2 Click Settings and then Printer, or Printers and Faxes 3 Select the Dell Laser Printer 1100 icon. 4 Right-click on the printer icon and select Properties. 5 Clickthe Printer tab and select the High Altitude Correction checkbox. Printing | 25

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5 Sharing Your Printer Locally = You can connect the printer directly to a selected computer, called the “host computer ” on 5 a network using a USB cable, Your printer can be shared by other users on the network = through a Windows 98, Me, 2000, or XP network printer connection, Before you can share Es your printer, you must first setup a Microsoft Windows network. 5 In Windows 98/Me È Setting Up the Host Computer È 1 Start Windows. 2 Clickthe Start button, select Control Panel, and double-click the Network icon. 3 Clickthe File and Print Sharing box, check the box next to I want to be able to allow others to print to my printer, and click OK 4 Click Start and select Printers from Settings. Double-click your printer name. 5 Click Properties in the Printer menu 6 Clickthe Sharing tab and check the Shared As box. Fill in the Share Name field and then click OK ( {de LA LA Setting Up the Client Computer 1 Right-click the Start button and select Explore. Open your network folder in the left column Right-click the shared name and click Capture Printer Port Select the port you want, check the Reconnect at log on box, and then click OK. Click the Start button and select Settings and then Printers Double-click your printer icon. Click the Printer menu and point to Properties. Click the Details tab, select the printer port, and then click OK. œ@ Nu om 1 2 w N 26 | Printing : 7

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Start Windows. For Windows 2000, click the Start button > Settings —> Printers. For Windows XP click the Start button and select Printers and Faxes Double-click your printer icon. Click the Printer menu and select Sharing. For Windows 2000, check the Shared As box. For Windows XP check the Share this printer box Hill in the Share Name field and click OK. Setting Up the Client Computer Right-click the Start button and select Explore. Open your network folder in the left column Click the shared name. If you can't find the shared name, make sure that the user account for the client computer is registered on the host computer. For Windows 2000, from the Start button, click Settings and select Printers

For Windows XP from the Start button, click and select Printers and Faxes. Double-click your printer icon. Click the Printer menu and select Properties Click the Ports tab and select Add Port. Click Local Port and select New Port Fill in the Enter a port name field and enter the shared name. Click OK and select Close Click Apply and select OK. Printing | 27

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Maintenance Ordering Supplies You can order supplies using the Dell”* Toner Management System or by contacting Dell at wwdell.com/supplies. In addition to the toner level indicator that is displayed in the Printing Status window each time you send a job to print, the printer’s operator panel LED sequences tell you about the status of vour supplies. When lights orange, vour toner cartridge is low and you should order a new toner cartridge. 1 Double-clickthe Dell Toner Reorder Program icon on your desktop

In the Printing Status window, click the Order Supplies button

2. The Order Toner Cartridges window appears.

Click Visit Dell cartridge ordering web site to order supplies online. Lordering by phone, call the number that appears under the By Telephone heading Maintenance | 29

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Replacing the Toner Cartridge ÂÀ CAUTION: Before performing any of the procedures listed in this section, read and follow the safety information on page 1. ÂÀ CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area. When the toner cartridge is near the end of its life, on the operator panel lights orange. Additional pages may be printed, but white streaks or light print will oceur Gently shake the toner cartridge from side-to-side 5 or 6 times to distribute the toner evenly and temporarily improve print quality. When the toner eventually runs out, only blank pages print. At this stage, the toner cartridge needs to be replaced. To order more toner, go to www:dell.com/supplies. ÂÀ CAUTION: For best results, use Dell toner cartridges. Print quality and printer reliability are not guaranteed if you do not use Dell supplies. To replace the toner cartridge: 1 Open the front cover

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2 Pull the used toner cartridge out and lift it up and away from the printer. ÂÀ CAUTION: Avoid reaching too far into the printer. The fusing area may be hot. 3 Unpack a new toner cartridge. Hold the cartridge carefully and gently shake it from side- to-side 5 or 6 times to distribute the toner.

4 NOTE: /ftoner comes into contact with your clothing, wipe the toner off with a dry cloth and wash your clothing in cold water. Hot water sets toner into fabric. ÂÀ CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area. ÂÀ CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Maintenance | 31

—+|e@ e + | & T100-OM_EN.book Page 32 Friday, May 20, 200$ 3:14 PM 4 Pull the tape to remove the protective paper. www.dell.com | support.dell.com 6 Unfold the toner cartridge handle and grasp it. Insert the cartridge into the printer until it snaps into place. 1 Close the front cover. Make sure that the cover is securely closed. Ifit is not firmly closed, printing errors may oceur. 32 | Maintenance

æ à TIO0-OM_EN.book Page 33 Friday, May 20, 2005 3:14 PM 4 æ Cleaning Your Printer To maintain print quality, follow the cleaning procedures below, each time the toner cartridge is replaced or print quality problems occur NOTE: Do not touch the transfer roller located under the toner cartridge when cleaning inside the printer. Oil from your fingers may cause print quality problems. ÂÀ CAUTION: Cleaning solvents that contain alcohol or other strong substances may discolor or crack the printer cabinet. Cleaning the Exterior Clean the printer cabinet with a soft, damp, and lint-frec cloth. Do not let water drip onto the printer or inside the printer. Cleaning the Interior Paper, toner, and dust particles can accumulate inside the printer and cause print quality problems, such as smearing or toner specks. Clean inside the printer to prevent these problems. 1 Power the printer off and unplug the power cord. Wait approximately 10 minutes for the printer to cool down. r & SA 2 Open the front cover. ®7 Maintenance | 33 S 2 SZ

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E 3 Gently pull the toner cartridge out, being careful not to scratch against the printer, and e lift it up and away from the printer. Set it on a clean flat surface.

ÂÀ CAUTION: To prevent damage to the toner cartridge, do not expose the toner cartridge to light for more than a few minutes. ÂÀ CAUTION: Do not touch the green underside of the toner cartridge. Use the handle Z on the cartridge to avoid touching this area. À S 2 SZ 4 With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner ÂÀ CAUTION: Do not touch the transfer roller inside the printer. Oil from your fingers may cause print quality problems. 5 Reinsert the toner cartridge and close the front cover. 6 Plugin the power cord and power the printer on. 34 | Maintenance

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Troubleshooting Clearing Jams in the Paper Tray If a paper jam occurs, on the operator panel lights red. Find and remove the jammed paper. If you cannot see it, look inside the printer. To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the jam. Paper Feed Jam 1 Remove any misfed paper by pulling it out by its visible edge. Make sure that all of the paper is properly aligned in the tray

2. Open and close the front or top cover to resume printing the document from failed pages

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E Paper Exit Jam 2 KE NOTE: Paper jams in this area may result in loose toner on the page. If you get any toner on your & clothes, wash them in cold water as hot water will set the toner into the fabric. = 1 the paper jams as it exits to the output tray and a long portion of the paper is visible, Es pull the paper straight out. 3 Open and close the front or top cover to resume printing.

& [4 NOTE: Failed pages will not reprint. Reprint the failed pages. & 2 {fyou cannot see the paper in the output tray or the paper does not move when pulled, stop pulling and open the top cover and the inner cover. ÂÀ CAUTION: The top and inner cover themselves may also be hot due to the heat roller (located underneath the inner cover). Allow the printer to cool before opening the covers. 36 | Troubleshooting

—+|e@ e+— | & T100-OM_EN.book Page 37 Friday, May 20, 2005 3:14 PM 3 Loosen the paper if it is caught in the heat roller. Then remove the paper by gently pulling it out. ÂÀ CAUTION: When removing jammed paper, be careful not to touch the heat roller (located underneath the inner cover). It is hot and could cause burns! 4 Close the inner cover and the top cover. Printing resumes automatically. [4 NOTE: Failed pages will not reprint. Reprint the failed pages. Troubleshooting

—+|e@ e+— | & T100-OM_EN.book Page 38 Friday, May 20, 2005 3:14 PM Fuser Area Jam © NOTICE: The fuser area is hot. Take care when removing paper from the printer. 1 Open the front cover. www.dell.com | support.dell.com

2. Gently pull the toner cartridge out, being careful not to scratch against the printer, and lift it

up and away from the printer. 38 | Troubleshooting

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3 Remove the paper by gently pulling it toward you. 4 Check that therc is no other paper in the printer. 5 Reinstall the toner cartridge and close the front cover. Your printer resumes printing the document from failed pages. Tips for Avoiding Paper Jams By sclecting the correct paper types, most paper jams can be avoided. When a paper jam oceurs, follow the steps outlined in "Clearing Jams in the Paper Tray" on page 35. Follow the procedures in "Loading Paper in the Paper Tray" on page 19. Ensure that the adjustable guides are correctly positioned. Do not overload the paper tray. Do not remove the paper from the tray while your printer is printing. Do not add paper to the tray while your printer is printing. Flex, fan, and straighten the paper before loading. Do not use creased, damp, or curled paper. Do not mix paper types in the paper tray Use only recommended print materials. See page 17. Ensure that the recommended print side of print materials is facing up in the paper tray. Troubleshooting

æ à T100-OM_EN.book Page 40 Friday, May 20, 2005 3:14 PM www.dell.com | support.dell.com Understanding the Operator Panel LEDs The operator panel LEDs signify different things, depending on their sequences. LEDs that are off, on, and/or blinking indicate printer conditions such as printer status, intervention (for example, out of paper and jammed paper), or service. The following table shows the most common LED sequences. Find the LED pattern below that matches the printer LED pattern and check the meaning and solution LED Status Legend © symbol for ‘light off” © symbol for “light on” :@: symbol for “light blinking” Dell 1100 LED Pattern Meaning and Suggested Solution Your printer has some problems. {his problem occurs, contact your (Red) service representative (Green) À paper jam has occurred. To solve the problem, see the Paper Tray” on page 35 Slearing Jams in (Red) The front cover is open. Close the front cover. The top cover is open. Close the top cover. A toner cartridge is not installed. Install a toner cartridge. See “Replacing the Toner Cartridge” on page 30. + I£the printer is receiving data blinks green slowly + Ifthe printer is printing received data, blinks green quickly (Green) Troubleshooting

æ à T100-OM_EN.book Page 41 Friday, May 20, 2005 3:14 PM LED Pattern Meaning and Suggested Solution + You pressed (&) while the printer was receiving data + In Manual Duplex mode, the first side of your job has printed. Load the paper back into the tray with the already-printed side down and the top ofthe page toward the front of the tray. Then press (&) to start printing, For details, see the HTML User’s Guide. You print in 600 dpi resolution and your printer does not have enough memory to print the current job. When the Printing Status window appears, select one of the following options: Cancel. An Internal error sheet prints and the current job automatically clears. Try simplifying the page layout and removing unnece — Click Print. Your printer prints the current job in 300 dpi resolution If a memory shortage occurs again, the Printing Status window will ary graphics from your document appear again and an Internal error sheet will print. The current job automatically clears. Try simplifying the page layout and removing unnece: ary graphics from your document , there is no paper in the paper tray. Load paper : In Manual Feed mod @) to start printing. -Om (Orange) into the tray and pres The toner cartridge is nearly empty. Redistribute the toner to BD Cc) temporarily extend the life of the toner cartridge. # his does not e « improve print quality, install a new toner cartridge. See page 30.

More Troubleshooting For more information about printing problems, see your ATML Users Guide. Troubleshooting

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Technical Assistance If you need help with a technical problem, Dell is ready to assist you. 1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of your call to the proper support personnel. If you open the front cover, the Express Service Code is located on the front left side of the printer, as shown below. Express Service ke ) Code [4 NOTE: Dell's Express Service Code system may not be available in all countries. 2 Inthe US. Business customers should call 1-877-459-7298, and Consumer (Home and Home Office) customers should call 1-800-624-9896. If you are calling from a different country or are in a different Service area, see "Contacting Dell" on page 44 for your local telephone number. 3 Follow the menu prompts in the automated telephone system to speak with a technical support representative. Contacting Dell | 43

æ à T100-OM_EN.book Page 44 Friday, May 20, 2005 3:14 PM www.dell.com | support.dell.com Automated Order-Status Service To check on the status of any Dell” products that you have ordered, you can go to A recording prompts vou for the information needed to locate and report on your order. Sce "Contacting Dell” for support.dell.com, or you can call the automated order-status servic the telephone number to call for your region. Contacting Dell To contact Dell electronically, you can access the following websites: + wwwdell.com + support.dell.com (technical support) + premiersupport.dell.com (# and medium/large busir chnical support for educational, government, healthcare, customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below. KE NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. Contacting Dell

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Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 Website: support.euro.dell.com E-mail: tech_be@dell.com E-mail for French Speaking Customers support.euro.dell.com/be/fr/emaildell/ Technical Support Customer Care Corporate Sales

Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda General Support 1-800-342-0671 Bolivia General Support toll-frec: 800-10-0238 Brazil Website: wwwdell.com/br International Access Code: 00 Country Code: 55 City Code: 51 Customer Support, Technical Support Tech Support Fax Customer Care Fax Sales

æ à T100-OM_EN.book Page 48 Friday, May 20, 2005 3:14 PM www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Support, and Technical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 Tech Support website: support.dell.com.en Tech Support E-mail: en_support@dell.com Customer Care E-mail: customer_en@dell.com Technical Support Fax Technical Support (Dell°* Dimension" and Inspiron”) Technical Support (OptiPlex"”", Latitude”, and Dell Precision *) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, printers, routers, and so on) Technical Support (printers) Customer Care Customer Care Fax Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts

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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Chemywood) International Access Code: 16 Country Code: 353 City Code: 1 Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Technical Support UK. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U:K. Customer Care (dial within U.K. only) Corporate Customer Care Corporate Customer Care (dial within U.K. only) Ireland Sales UK. Sales (dial within U.K. only) Fax/SalesFax Switchboard

O1 204 4444 Italy (Milan) International A Country Code: 39 City Code: 02 s Code: 00 Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard

Jamaica General Support (dial from within Jamaica only) 1-800-68: Le]

52 | Contacting Dell

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Department Name or Service Area, Area Codes, Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 ‘Technical Support (servers) toll-free: 0120-198-498 Country Code: 81 Technical Support outside of Japan (servers) 81-44-556-4162 City Code: 44 Technical Support (Dimension and Inspiron) toll-frec: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894 Technical Support (PDAs, projectors, printers, routers) toll-free: 0120-981-690 Technical Support outside of Japan (PDAs, projectors, printers, routers) 81-44-556-3468 L Faxbox Service 044-556-3490 Le 24-Hour Automated Order Service 044-556-3801 Customer Care 044-556-4240 Busir les Division (up to 400 employees) 044-556-1465 Preferred Accounts Division Sales (over 400 employees) 044-556-3433 Large Corporate Accounts Sales (over 3500 employees) 044-556-3430 Public Sales (government agencies, educational institutions, and medical institutions) 044-556-1469 Global Segment Japan 044-556-3469 Individual User 044-556-1760 Switchboard 044-556-4300 Korea (Seoul) Technical Support toll-free: 080-200-3800 International Access Code: 001 Sales toll-free: 080-200-3600 Country Code: 82 Customer Service (Seoul, Korea) toll-free: 080-200-3800 City Code: 2 Customer Service (Penang, Malaysia) 604 633 4949 Fax 2194-6202 Switchboard 2194-6000 Contacting Dell | 53 S 2

æ à T100-OM_EN.book Page 54 Friday, May 20, 2005 3:14 PM £ 4 < 7 5 Country (City) Department Name or Service Area, Area Codes, 2 International Access Code Website and E-Mail Address Local Numbers, and = Country Code Toll-Free Numbers TZ CityCode & Latin America Customer Technical Support (Austin, Te 512 728-4093 S USA.) — Customer Service (Austin, Texas, U.S.A.) 512 728-3619 E _ S Fax (Technical Support and Customer Service) 512 728-3883 = (Austin, Texas, USA.) È Sales (Austin, Texas, U.S.A.) 512 728-4397 È SalesFax (Austin, Texas, U.S.A.) 512 728-4600 L or 512 728-3772 Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) 3420808075 Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884 Corporate Sales (Brussels, Belgium) 02 481 91 00 , Customer Care (Brussels, Belgium) 02 481 91 19 À SA Fax (Brussels, Belgium) 02 481 92 99 4 Switchboard (Brussels, Belgium) 02 481 91 00 Macao Technical Support toll-free: 0800 105 Country Code: 853 Customer Service (Xiamen, China) 34160910 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Country Code: 60 Latitude) toll-free: 1 800 88 0193 City Code: 4 Technical Support (Dimension, Inspiron, and ° Electronics and Accessories) toll-free: 1 800 88 1306 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 88 1386 Customer Service (Penang, Malaysia) 04 633 4949 Sales toll-free: 1 800 88 0553 54 | Contacting Dell S 2 SZ

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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Norway (Lysaker) International Access Code: 00 Country Code: 47 Website: support.euro.dell.com E-mail: support.euro.dell.com/no/no/emaildell/

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æ à T100-OM_EN.book Page 58 Friday, May 20, 2005 3:14 PM www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax

Sweden (Upplands Vasby) s Code: 00 International A Country Code: 46 City Code: 8 Website: support.euro.dell.com E-mail: support.euro.dell.com/se/sv/emaildell/ Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax Sales

Switzerland (Geneva) International Access Code: 00 Country Code: 41 ode: 22 Website: support.euro.dell.com E-mail: swisstech@dell.com E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business) Customer Care (Corporate) Fax Switchboard

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Department Name or Service Area, Area Codes, Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.com Country Code: 886 Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Act pries) toll-free: 00801 86 1011 Technical Support (PowerApp, Powerdge, PowerConnect, and PowerVault) toll-free: 00801 60 1256 ‘Transaction Sales toll-free: 00801 65 1228 Corporate Sales toll-free: 00801 65 1227 Thailand Website: support.ap.dell.com International Access Code: 001 ‘Technical Support (OptiPlex, Latitude, and Dell Country Code: 66 Precision) toll-free: 1800 0060 07 Technical Support (PowerApp, Powerdge, PowerConnect, and PowerVault) toll-free: 1800 0600 09 Customer Service (Penang, Malaysia) 604 633 4949 d > Corporate Sales toll-free: 1800 006 009 ‘Transaction Sales toll-free: 1800 006 006 ‘Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 Contacting Dell | 59 S 2

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Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers UK. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 www.dell.com | support.dell.com Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [10004 employees]) Technical Support (direct/PAD and general) Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts (500-5000 employees) Customer Care Central Government Customer Care Local Government & Education Customer Care Health Customer Care Home and Small Business Sales Corporate/Publie Sector Sales Home and Small Business Fax

T100-OM_EN.book Page 61 Friday, May 20, 2005 3:14 PM Appendix US Terms and Conditions of Sales These terms and conditions (" Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement {'Dell') provided to you. By a this Agreement. If you do not w purchase pursuant to Dell's Total Satisfaction Return Policy (See: httpx/support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact information.) Ifreturned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (1) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN: OR (11) OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION 1 Other Documents. This Agreement may NOT be altered, otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, v information about your purchase may be obtained at http:/support.dell.com/dellcare/Invoice.aspx or by contacting your sales representative. pting delivery of the Product, you accept and are bound to the terms and conditions of h to be bound by this Agreement, you must notify Dell immediately and retum your upplemented, or amended by the use of any other document(s) unless or with your Produ nai 2 Payment Terms; Orders; Quotes; Interest. Payment terms are within Dell's sole d t must be made at the time of pui payment method. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, at Dell sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell*- branded systems, which include both hardware and serv price applicable to the service portion of the system to be price on the entire system. Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from such errors. cretion, and, unless othenvise agreed to by Dell, paym se, Payment for Product may be made by credit card, wire transfer, or some other prearranged s in one discounted price, allocates the discount off list qual to the overall calculated percentage discount off list 3 Shipping Charges; Taxes; Title; Risk of Loss. Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Loss or damage that oceurs during shipping by a carrier selected by Dell is Dell responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 30 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide Dell with a # tax exemption certificate applicable to your purchase of Product and the Product ship-to location, vou are responsible for sales and other taxes associated with the order. Shipping dal estimates only. Title to software will remain with the applicable licensor(s) did and corre s are Appendix |

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Appendix Warranties. THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND AT http:/www.dell.com/policy/legalAvarranty.htm OR IN THE DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "AS IS." WARRANTY AND SERVICE FOR NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE, AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED OR SERVICED. Software. Al software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement. Retum Policies; Exchanges. New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or exchange only in accordance with Dell's retum policy in effect on the date of the invoice or acknowledgement. Any returns or h Dells exchange policies in effect on the date of the age. You must contact us directly before you attempt to retum Product to obtain a Return ation Number for you to include with your return. You must return Product to us in their return or exch Material Authoi L'or équivalent packaging. You are responsible for risk of loss, shipping and handling fees for retuming or may apply: Dell retum policy for Dell-branded Product can be found at http/mw.dell.com/policy/legal/warranty.htm. Non-Dell branded software and peripheral retum policies can be found at: httpx//rcommerce.us.dell.com/rcomm/include/dw_policies.htm Refurbished Product return policies can be found at: httpx/4nw.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm. If vou fail to follow the return or exchange instructions and policies provided by Dell, Dell is not responsible whatsoever for Product that is lost, damaged, modified or otherwise processed for disposal or resale. If you are returning all components in you will be credited the full amount paid for the order. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing, n order, Changed or Discontinued Product. on. Dell may revise and discontinue Product ny time e "cart." Dell will ship Product that has the function ofthe Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Parts used in repairing or servicing Product may be new, equivalent-to-new, or reconditioned Dell's policy is one of ongoing update and rev without notice to you à Hect information saved in your oi

æ à T100-OM_EN.book Page 63 Friday, May 20, 2005 3:14 PM 8 Service and Support. Service offerings may vary from Product to Product. If you purchase optional services and support from Dell, Dell and/or your third-party service provider will provide such service and support to you in the United States in accordance with the terms and conditions located at httpy/Aww.dell.com/us/en/gen/serv more information, see http:/mwwlus.dell.com/content/topics/segtopic.aspx/contact/conts contact Dell for s&l=en&s=gen their gener. optional service and support programs and the terms and conditions that govern them without prior notice to you. mailed to you. You ma Service_service_contracts.htm or and for contact information. Dell and/or the third-party service provider ma Dell has no obligation to provide service or support until Dell has received full payment for the Product or service/support contract vou purchased. Dell is not obligated to provide service or support you purchase through a third party and not Dell. 9 Limitation of Liability. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE JCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODL DELLIS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. DELL IS NOT LIABLE TO YOU FOR WARRANTIES, SUPPORT, OR SERVICE MADE BY OR PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT L 7 RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY. 10 Applica You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree nd not for resale or export. Dell has separate actions outside the United es. Terms ble Law; Not For Resale or Export. and represent that you are buying only for your own internal use only terms and conditions governing resale of Product by third parties and t and conditions for resale are located at: http:/Avww.dell.com/policy/legal/termsofsale.htm. 11 Goveming Law: THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES. 12 Headings. The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there from. Appendix | 63

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13 Binding Arbitration. ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, \WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell" arising from or relating to this Agre ts interpret: termination or validity thercof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Dell' advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at httpi//Awwwarb-forum.com.g ps, or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS À REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This nsaction involves interstate commerc nd this provision shall be governed by the Federal Arbitration Act 9 U:S.C. sec. 1-16 (FAA). Any rd of the arbitrator(s) shall be final and binding on each of the parti entered as a judgment in any court of competent juridiction. Dell will be responsible for paying any fees and fees required to obtain a hearing to the extent such fees exceed the amount of the filing fee for initiating a claim in the court of general jurisdiction in the state in which you reside. Each party shall pay for its own costs and ittorneys' fees, if any. However, if any party prevails o1 tutory claim that affords the prevailing party atome: fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with the NAF at PO. Box 50191, Minneapolis, MN 55405. (REV 4/04) Appendix

æ à TIO0-OM_EN.book Page 65 Friday, May 20, 2005 3:14 PM 4 æ Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-ve or 44 à ae with your hardware product(s), s acking slip or invoice. The following sections describe the limited warranties and return policy for the US. the limited warranties and return policy for Canad turer gi r limited warranty. To determine which anty ca and the man rantee for Latin America and the Limited Warranty for Dell-Branded Hardware Products (U.S. Ont) Dell-branded hardware products purchased in the U.S. come with either limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice What is covered by this limited warranty? This limited warranty covers defects in materials and workmanship in your—our end-user customer'—Dell- branded hardware products, including Dell-branded peripheral products What is not covered by this limited warranty? This limited warranty does not cover: + Software, including the operating system and software added to the Dell-branded hardware products through our factorv-integration system, third-party software, or the reloading of software + Non-Dell-branded and Solution Provider Direct products and a essories re + Problems that result from.

- Extem es such a cident, abuse, misuse, or problems with electrical power — Servicing not authorized by Dell — Usage that is not in accordance with product instructions — Failure to follow the product instructions or failure to perform preventive maintenance — Problems caused by using accessories, parts, or components not supplied by Dell + Products with missing or altered Service Tags or serial numbers + Products for which Dell has not received payment THIS WARRANTY G] GAL RIGHT: RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDIC! TION). DELL'S RESPONSIBILITY FOR MALFUNCTIO! £FE IN HARDWARE IS LIMITED TO REPAIR WARRANTI IN PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRI )T ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LA ION MAY NOT APPLY TO YOU. WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAG LIMITATION, ANY LIABILITY FOR THIRD: PARTY CLAIMS AGAIN: PRODUCTS U LIABILITY WILL BE NO MORE” THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. , INCLUDING, WITHOUT YOU FOR DAMAGE: Appendix | 65

æ à T100-OM_EN.book Page 66 Friday, May 20, 2005 3:14 PM 4 æ € ‘HE EXCLUSION OR LIMITATION OF INCIDENTAL OR 8 O THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO É How long does this limited warranty last? = This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following 2 Dell-branded hardware: = + Portable computer batteries carry a I-year limited warranty © + Projector lamps carry a 90-day limited warranty 3 + Memory carries a lifetime limited warranty 5 + Monitors carry the longer of either a 3-vear limited warranty or the remainder of the warranty for the Dell'* ES computer to which the monitor will be connected. 5 + PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year limited warranty + Other add-on hardware caries the longer of either a 1: limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended ifwe repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive. What do 1 do if I need warranty service? Ve Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Ve Dell Service Tag or order number available Web Support support.dell.com/ContactUs/ContactUsHome aspre=us&l=ents=gen Individual Home Consumers: US. Only Technical Support 1-800-624-9896 Customer Service 1-800-624-9897 Individual Home Consumers who purchased through an Employee Purchase Program: Technical Support and Customer Service 1-800-822-8965 Home and Small Business Commercial Customers: Technical Support and Customer Service 1-800-456-3355 Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs): Technical Support and Customer Service 1-800-822-8965 Government and Education Customers: Technical Support and Customer Service 1-800-234-1490 Dell-Branded Memory 1-888-363-5150 66 | Appendix S 2 SZ

T100-OM_EN.book Page 67 Friday, May 20, 2005 3:14 PM What will Dell do? During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products retumed to us that prove to be defective in materials or workmanship. If we able to repair the product, we will replace it with a comparable product that is new or refurbished re not When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and ULS. possessions and territories). Otherwise, we will ship the product to you freight collect. If we determine that the issue is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis. [4 NOTE: Before you ship the product(s] to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information: lost or corrupted data; or damaged or lost removable media. During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, ifwe agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and US. possessions and territories). Otherwise, we will ship the part freight collect, We will also include a prepaid shipping container with each replacement part for your use in retuming the replaced part to us: NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s]. We are not responsible for lost or corrupted data. What if | purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement Please refer to that contra + for details on how to obtain servi If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service How will you fix my product? We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been retumed to Dell, some of which were never used by a customer. AÏl parts and systems are inspected and tested for quality: Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products Appendix

T100-OM_EN.book Page 68 Friday, May 20, 2005 3:14 PM .com .com | support.del www.de May l transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system ords the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may ord your transfer by going to Dell's website: + IÉyou are an Individual Home Consumer, go to wwwdell.com/us/en/dhs/topies/sbtopie_015_ccare.htm + IÉyou are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to wwwdellcom/us/en/biz/topies/sbtopi + lé you are a Govemment, Edu purchased through an Employee Purchase Program, go to ww:dellcom/s/en/pub/topies/sbtopic_015_ccare.htm I£ you do not have Internet care.htm ccare_nav_015_ ation, or Healthcare Customer, or an Individual Home Consumer who all your customer care representative or call 1-800-624-9897. All requests to transfer ownership are at Dell's sole discretion. Al such transfers will be subject to the terms and conditions of the original service or limited warranty agreement and Dell's terms and conditions of sale located at wwwdell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or racy of the listings of products you purchase from a third party the a Total Satisfaction Return Policy (U.S. Only) We value our relationship with you and want to make sure that you are satisfied with your purchases. That is why we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Del for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees New Hardware Products and Acc accessories, peripherals, parts, and unopened softwa as follows: ories — Unle all hardware, s you have a separate agreement with Dell. e still in its/their sealed package, excluding the products listed below, may be returned within twenty-one (21) days from the date on the packing slip or invoice. Exclusions from the foregoing return policy + New Dell PowerEdge”", Dell PowerConnect”, and Dell PowerVault” products (excluding PowerVault 1607 tape libraries) may be returned within thirty (30) days from the date on the packing slip or invoice, except that new PowerEdge SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on the packing slip or invoice. + Application software or an operating syst return the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable to your purchase, you may not return application software or an operating system) m that has been installed by Dell may not be returned unless you + Nondefective third-party and Dell-branded software, peripheral, electronics and accessory products (for example: televisions, printers, projectors, MP3 players, PDAs, battery chargers, un-preinstalled third-party software, wireless cards/access points/routers), including but not limited to those sold by or through Dell's "Software & Peripherals" or "'Electronies & Accessories" groups, may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%) retum fee may be deducted from any refund or credit + Dell | EMC storage products, EMC-branded products, Unisys-branded products, PowerVault 160T tape libraries, enterprise software, non-Dell-branded enterprise products, software and/or software licenses, or any non-Dell-customized hardware and/or software product(s) may not be returned at any time Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — AIl reconditioned or refurbished Powerkdge, PowerConnect, and PowerVault products may be returned within thirty (30) days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen (14) days of the date on the packing slip or invoic: Appendix

æ à T100-OM_EN.book Page 69 Friday, May 20, 2005 3:14 PM uthorization ail or call Dell customer service to receive a Credit Retur plicable to the product vou want to return. You must obtain a Credit Return Authorization Number in order to return the product. See "Contacting Dell” or "Getting Help" in your customer documentation (or go to www:dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance. How to Retum — To return products, Number within the return policy period You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as. along witt tion, and all other items that were included in the original shipment, prepay shipping dl ept the risk of loss or damage during shipment new condition ny media, documen es, and insure the shipment or a NOTE: Before you ship the product(s] to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information: lost or corrupted data; or damaged or lost removable media. Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) Dell-branded hardware products purchased in Canada come with either a 90-day, 1-ye. limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice -year, 3-year, or 4-yea What is covered by this limited warranty? This limited warranty covers defects in materials and workmanship in your—our end-user customer'—Dell- branded hardware products, including Dell-branded peripheral products What is not covered by this limited warranty? This limited warranty does not cover + Software, including the operating system and software added to the Dell-branded hardware products through our factorv-integration system, or the reloading of the softwa

+ Non-Dell-branded and Solution Provider Direct products and accessories + Problems that result from. — Extemal causes such as accident, abuse, misuse, or problems with electrical power — Servicing not authorized by Dell — Usage that is not in accordance with product instructions — Failure to follow the product instructions or failure to perform preventive maintenance — Problems caused by using accessories, parts, or components not supplied by Dell + Products with missing or altered Service Tags or serial numbers + Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS ‘WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. Appendix | 69

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SION OR LIMITATION OF SPECIAL, INDIRECT, O THE ABOVE LIMITATION OR EXCLUSION MAY How long does this limited warranty last? the limited This limited warranty lasts for the time period indi war proj period is not extended if we repair or re] availability of limited wa terms in pl ed on your packing slip or invoice, except the dthe limited warranty on the lamps for Dell-b ty begins on the date of the packing slip or invoice. The à warranted product or any parts. Dell may change the term tits discretion, but any changes will not be retroactive (that is, the warranty e at the time of purchase will apply to your purchase) ty on Dell-branded batteries lasts only 1 year à anded tors lasts only 90 days. The limited warr: ties, What do 1 do if I need warranty service? also have your Before the warranty expires, please call us at the relevant number listed in the following table. Pleas Dell Service Tag or order number available Web Support support.dell.com/ContactUs/ContactUsHome aspre=us&l=ents=gen Individual Home Consumers; Home Office and Small Business Canada Only Customers: Technical Support and Customer Service 1-800-847-4096 Medium, Large, and Global Commercial Customers; Government, Education, and Healthcare Customers; and Value- Added Resellers (VARs): Technical Support Customer Service Government or Education Customers, or Individual Home Consumers who purchased through an Employee Purchase Program: Technical Support Customer Service 1-800- Consumers) 3 (Extension 8221 for Individual Dell-Branded Memory 1-888-363-5150 ss, Projection Devices and TVs, Handhelds, and 1-577-335-5767 Appendix

T100-OM_EN.book Page 71 Friday, May 20, 2005 3:14 PM What will Dell do? During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products retumed to us that prove to be defective in materials or workmanship. Ifwe able to repair the product, we will replace it with a comparable product that is new or refurbished re not When you contact us, we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect If we determine that the issu: and inform you of service is not covered under this warranty, we will notify you alternatives that are available to you on a fee basis. [4 NOTE: Before you ship the product(s] to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information: lost or corrupted data; or damaged or lost removable media. During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part We will pay to ship the part to you if you use an address in Canada. Othenwise, we will ship the part freight collec We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. HA NOTE: Beiore you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s] in the product(s]. We are not responsible for lost or corrupted data. What if | purchased a service contract? IF your service contract is with Dell, service will be provided to you under the terms of the service contract. Please ct for details on how to obtain service. Dell's service contracts can be found online at alling Customer Care at 1-800-847-4096. If you purchased through us a serv one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or invoice) for details on how to obtain service. refer to that contr. www.dell.ca or by contract with How will you fix my product? We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been retumed to Dell, some of which were never used by a customer. AÏl parts and systems are inspected and tested for quality: Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products. Appendix

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May L'transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dells website. + For Canada-purchased computers (in-country transfers) and to transfer from on wwdell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_( customer to another, go to rre.htm + Forout-of-country transfers (outside of the original country of purchase), go to wwwdell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm I£ vou do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463 (Corporate Commercial or Government customers) All requests to transfer ownership are at Dell's sole discretion. AIT such transfers will be subject to the terms and conditions of the original service or limited warranty agreement and Dell's terms and conditions of sale located at wwwdell.com. Dell cannot gu: ce or support, or the accuracy of the listings of products you purchase from a third party ntee the authenticity of the products, limited warranties, serv Total Satisfaction Return Policy (Canada Only) If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fiftcen percent (15%) restocking fee, unless otherwise prohibited by law. If vou are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for a refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software and Peripheral then-current return policy (see the following section, "Dell Software and Peripherals [Canada Only") Appendix

T100-OM_EN.book Page 73 Friday, May 20, 2005 3:14 PM Dell" Software and Peripherals (Canada Only) Third-Party Software and Peripherals Products Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third- party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher. While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage you to contact the third-party software and periphe: manufacturer or publisher directly: Dell-Branded Peripheral Products Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which limited warranty applies to the product you purchased, see the Dell pa that accompanied your product. Descriptions of Dell limited warranties are described in preceding sections. cking slip or invoice and/or the product documentation 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Guarantee Dell Inc. ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in mate from the original purchase date. Products for which proper claims are made will, at Dell's option, be repaired or replaced at Dell's expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by nufacturers in performing repairs and building replacement products. als, workmanship, and design affecting normal use, for a period of 1 year various ma Exclusions This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance: actions or modifications by unauthonized third parties or the end use: tear. accidental or willful damage; or normal wear and Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purel model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Othenvise, Dell may refuse the guarantee claim. Upon diagnosis g a Claim

of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dell’s er must ensure that the defective product is available for collection properly listed above and the return number provided repair/replacement center. The end all protective packaging together with the detai packed in original or eq to the end user by Dell Appendix

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Limitation and Statutory Rights Dell makes no other warranty, gu: is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end user's sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, bré tee or like statement other than as explicitly stated above, and this Guarantee ch of contract, or howsoever. This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller. Dell World Trade LP One Dell Way, Round Rock, TX 7868 Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul - RS - Brasil Dell Computer de Chile Ltda 3, Piso 3- Of.302, ntiago - Chile Coyancura Providen Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, DE Appendix

æ à T100-OM_EN.book Page 75 Friday, May 20, 2005 3:14 PM 4 æ Dell Inc. Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and toner cartridges for the U.S., Canada, and Latin America. Refer to the appropriate limited warranty accordingly Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that they will be free from and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges they will be free from defects in material and workmanship for two years beginning on the date of invoice. I£ this product proves defective in either material or workmanship, it will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get vour return authorization. In the ., call 1-800-822-8965; in Canada, call 1-800-387-5757. I£ we are not able to replace the product because it has en discontinued or is not available, we will either repl able product or reimburse vou for the cartridge purcl ole option. This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELES RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS, WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL RRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR , FOR THE PRODUCT. FOR US. CUSTOMERS, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED RRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION S, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES ELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. DELLS LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL IS RESPONSIBLE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR

EXCLUSION MAY NOT APPLY TO YOU

t with a compa se cost, at De

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Ink and Toner Cartridges Limited Warranty (Latin America Only) Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that the cartridges will be free from defects resulting from material or manufacturing process for the life of the cartridge. For the original purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be fr resulting from material or manufacturing process for one year beginning from the date of delivery from defects I£this product presents defects resulting from either material or manufacturing process, it will be replaced without charge during the limited warranty period if retumed to Dell In order to obtain the necessary information to enable the replacement, call the appropriate toll-free number. In Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the artridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost This limited warranty does not apply to ink or toner cartridges that have been refilled or to defects resulting from misuse, abuse, accident, negligence, mishandling, improper storage or exposure to inappropriate environments. Dell liability for the malfunction or defect of hardware after the period of the legal warranty (and specifically the period of the legal warranty of defective products stated in the consumer protections rules), is limited to either the substitution of the product or the reimbursement as stated above. This warranty coverage terminates if you sell or otherwise transfer this product to a third party Dell does not accept any additional liability for patrimonial, emotional or any other kind of damage caused to the consumer and/or to a third party, which exceeds the established liability either in this limited warranty or in legal rules that may apply Appendix

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Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licen limited to AM/FM commercial broadcast, television, cellul d radio communications service. Radio communications services include but are not lar services, radar, air-traffic control, pager, and Personal ervices (PCS). These licensed services, along with unintentional radiators such as digital devices, including printers, contribute to the electromagnetic environment Communication $ Electromagnetie Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment, While this printer has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by tuning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: + Reorient the receiving antenna + Relocate the printer with respect to the receiver. + Move the printer away from the receiver. ceiver are on different branch cireuits

• Plugthe printer into a different outlet so that the printer and the r If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. Dell” printers are designed, tested, and classified for their intended electromagnetic environment. These electromagnetic environment classifications generally refer to the following harmonized definitions: + Class Ais typically for business or industrial environments + Class Bis typically for residential environments. Information Technology Equipment (ITE), including devices, expansion cards, printers, input/output (1/0) devices, monitors, and so on, that are integrated into or connected to the printer should match the electromagnetic environment classification of the printer. A Notice About Shielded Signal Cables: s for connecting devices to any Dell device to reduce the possibility of interference with radio communications services. Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp?category_ id=4117. Most Dell printers are classified for Class Benvironments. However, the inclusion of certain options can change the rating of some configurations to Class A. To determine the electromagnetic cl ion for your printer or device the following sections specific for each regulatory agency. Each section provides country-specifie EMC/EMI or product safety information. Appendix

T100-OM_EN.book Page 79 Friday, May 20, 2005 3:14 PM FCC Notices (U.S. Only) Most Dell printers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your printer, examine all FCC registration labels located on the bottom, side, or back panel of your printer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire printer is considered to be a Class À digital device. If af/labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, (F€), your printer is considered to be a Class B digital device: Once you have determined your printer’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following ho conditions: + This device may not cause harmful interference. + This device must accept any interference received, including interference that may cause undesired operation Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense. Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not oceur in a particular installation. If this equipment doe interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: ause harmful

• Reorient or relocate the rec ving antenna
• Increase the separation between the equipment and the receiver. + Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. + Consult the dealer or an experienced radio/television technician for help. FCC Identi The following information is provided on the device or devices covered in this document in compliance with FCC ation Information + Model number: Dell Laser Printer 1100 + Company name Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Appendix

æ à T100-OM_EN.book Page 80 Friday, May 20, 2005 3:14 PM 4 www.dell.com | support.dell.com NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Exporter. Dell Inc. One Dell Way Round Rock, TX 78682 Importer. Dell core de México, SA. de C.V.

Col Loma s Altas 11950 México, D.F Ship to: Dell Computer de México, S.A. de CV al Cuidado de hne & Nagel de México S. de RL. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F Model number: Dell Laser Printer 1100 Supply voltage: 110127 VAC Frequency 50 Hz/60 Hz Current Consumption 4.0 Arms Output voltage: +5 VDC, +24 VDC, Output current: 0.8 Arms (+5 VDO), 1.5 Arms (+24 VDC) Export Regulations Customer acknowledges that these Products, which may include technology and software, are subject to the customs and export control laws and regulations of the United States (U.S.”) and may also be subject to the customs and export laws and regulations of the country in which the Products are manufactured and/or received. Customer agrees to abide by those laws and regulations. Further, under US. law, the Products may not be sold, leased or to restricted countries. In addition, the or otherwise transferred to restricted end-us Id, leased or otherwise transferred to, or utilized by an end-user engaged in activities related to weapons of mass destruction, including without limitation, Products may not be activities related to the design, development, production or use of nuclear weapons, sile projects, and chemical or biological materials, or facilities, missiles or the support of m weapons. Appendix

æ à TI00-OM_EN.book Page 81 Friday, May 20, 2005 3:14 PM 4 æ Dell" Software License Agreement This is a legal agreement between you, the user, and Dell Products L.P ("Dell"). This agreement covers all software that is distributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software"). This agreement is not for the sale of Software or any other intellectual property. AI title and intellectual property rights in and to Software is owned by the manufacturer or owner of the Software. AÏL rights not expressly granted under this agreement are reserved by the manufacturer or owner of the Software. By opening or breaking the seal on the Software packet(s), installing or downloading the Software, or using the Software that has been preloaded or is embedded in your product, you agree to be bound by the terms of this agreement. If you do not agree to these terms, promptly return all Software items (disks, written materials, and packaging) and delete any preloaded or embedded Software. You may use one copy of the Software on only one computer at a time. If you have multiple licenses for the Software, you may use as many copies at any time as you have licenses. "Use" means loading the Software in temporary memory or permanent storage on the computer. Installation on a network server solely for distribution to other computers is not "use" if (but only if) you have a separate license for each computer to which the Software is distributed. You must ensure that the number of persons using the Software installed on a L network server does not excecd the number of licenses that you have. If the number of users of Software installed on a network server will exceed the number of licenses, you must purchase additional licenses until the number of licenses equals the number of users before allowing additional users to use the Software. If you are à commercial customer of Dell or a Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of your use of the Software during normal business hours, you agree to cooperate with Dell in such audit, and you agree to provide Dell with all records reasonably related to your use of the Software. The audit will be limited to verification of your compliance with the terms of this agreement.

The Software is protected by United States copyright laws and international treaties. You may make one copy of the Software solely for backup or archival purposes or transfer it to a single hard disk provided you keep the original solely for backup or archival purposes. You may not rent or lease the Software or copy the written materials accompanying the Software, but you may transfer the Software and all accompanying materials on a permanent basis as part of a sale or transfer of the Dell product if you retain no copies and the recipient agrees to the terms hereof. Any transfer must include the most recent update and all prior versions. You may not reverse engineer, decompile or disassemble the Software. If the package accompanying your computer contains compact discs, 3.5" and/or 5.25" disks, vou may use only the disks appropriate for your computer. You may not use the disks on another computer or network, or loan, rent, lease, or transfer them to another user except as permitted by this agreement. Appendix | 81

www.dell.com | support.dell.com à T100-OM_EN.book Page 82 Friday, May 20, 2005 3:14 PM Limited Warranty Dell warrants that the Software disks will be free from defects in materials and workmanship under normal use for ninety (90) days from the date you re warranty is limited to you and is not trar ny implied warranties are limited to ninety (90) days from the date you receive the Software. Some jurisdictions do not allow limits on the duration of an implicd warranty, so this limitation may not apply to you. The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return ofthe price paid for the Software or (b) replacement of any disk not mecting this warranty that is sent with a return authorization number to Dell at your cost and risk. This limited warranty is void if any disk damage has resulted from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the remaining original warranty period or thirty (30) days, whichever is longer. ve them. This Dell does NOT warrant that the functions of the Software will ect your requirements or that operation of the Software will be uninterrupted or error free. You assume responsibility for selecting the Software to achieve your intended results and for the use and results obtained from the Software. DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR À PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have others, which vary from jurisdiction to jurisdiction. IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Beca some jurisdictions do not allow an exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. US. Government Restricted Rights The software and documentation are "commercial items" as that term is defined at 48 C.ER. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.FR. 12.212. Consistent with 48 C.ER. 12.212 and 48 C.ER. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the software and documentation with only those rights set forth hercin. Contractor/manufacturer is Dell Products, L.P, One Dell Way, Round Rock, Texas 78682. 82 | Appendix

æ à T100-OM_EN.book Page 83 Friday, May 20, 2005 3:14 PM General This license is effective until terminated. It will terminate upon the conditions set forth above or if you fail to comply with any of its terms. Upon termination, you agree that the Software and accompanying materials, and all copies thercof, will be destroyed. This agreement is governed by the laws of the State of Texas. Each provision of this agreement is severable. If a provision is found to be unenforceable, this finding does not affect the enforceability of the remaining provisions, terms, or conditions of this agreement. This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement. Because this waiver may not be effective in some jurisdictions, this waiver may not apply to you. You acknowledge that you have read this agreement, that vou understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the agreement between you and Dell regarding the Software. Appendix

æ à T100-OM_EN.book Page 85 Friday, May 20, 2005 3:14 PM

canceling print, 25 card stock, loading, 24 cartridge ordering, 29 cleaning exterior, 33 interior, 33 clearing paper jams, 35 components, iii contacting, Dell, 44 control panel, 13 Dell contacting, 44

envelopes loading, 22 envelopes, print, 22 errors, solving, 40

labels, loading, 23 LEDs, 13 letterhead, loading, 24 loading paper in the manual feed mode, 21 in the paper tray, 19 maintenance, 29 manual feed mode, using, 21 operator panel, 13 ordering supplies, 29

paper jams, clearing, 35 paper, loading, 19

replacing, toner cartridge, 30

æ à 1D2-OM_ENLbook Page 86 Friday, May 20, 2005 3:14 PM ndex support contacting Dell, 44