Conga Rockstar 9500 Lunar Pet Flex - Stick vacuum CECOTEC - Free user manual and instructions

Brand	Cecotec
Model	Conga Rockstar 9500 Lunar Pet Flex
Product type	Cordless stick vacuum cleaner
Colour	Grey and violet
Power supply	Li-ion battery 22.2 V, 2500 mAh
Runtime	Up to 40 minutes
Charging time	About 4 to 5 hours
Dust capacity	0.6 litre
Filtration	Washable HEPA filter
Suction power	200 W (max)
Noise level	75 dB
Weight	2.5 kg
Dimensions (L x W x H)	115 x 25 x 18 cm
Brush type	Motorised brush for pet hair
Functions	3 modes: auto, turbo, eco
Included accessories	Pet brush, crevice tool, upholstery tool
Maintenance	Washable dust container and filter
Safety	Auto shut-off in case of overheating
Spare parts	Battery, filter, brush available separately
Warranty	2 years

Frequently Asked Questions - Conga Rockstar 9500 Lunar Pet Flex CECOTEC

How to charge the battery of the Cecotec Conga Rockstar 9500 Lunar Pet Flex?

Plug the power adapter into the charging port located at the rear of the device. The light indicator shows charging status. A full charge cycle takes about 4 to 5 hours.

How to clean the HEPA filter?

Remove the dust container, take out the HEPA filter and rinse it under cold water. Let it dry completely for 24 hours before reinstalling. Do not use detergent.

The vacuum stops during use, what to do?

This may be due to a discharged battery, full dust container, or a blockage. Check the battery level, empty the dust container, and inspect the airways for any obstruction.

What is the difference between eco, auto, and turbo modes?

The eco mode offers extended runtime, the auto mode adjusts power according to the surface, and the turbo mode provides maximum power for carpets or pet hair.

How to maintain the motorised brush for pet hair?

Turn off the device, remove the brush by pressing the release button. Remove any tangled hair and fur with scissors or a comb. Wash the brush with warm water if necessary.

Can I use the vacuum in corded mode?

No, the Conga Rockstar 9500 is a cordless stick vacuum powered by battery. It cannot be used while plugged in continuously.

What to do if suction power decreases?

Empty the dust container, clean the HEPA filter, and check that no blockage is obstructing the tube or brush. If the problem persists, replace the filter.

How to replace the battery?

The battery is built-in. To replace it, contact Cecotec customer service. Do not attempt to open it yourself, as this will void the warranty.

Is the vacuum suitable for hard floors and carpets?

Yes, it is versatile. Use auto mode for automatic adjustment, or turbo mode for thick carpets. The motorised brush is suitable for hard floors and rugs.

How to store the vacuum?

Use the provided wall mount (fixings included) or lay it flat. Do not store the device with a completely discharged battery. Recharge it before long-term storage.

USER MANUAL Conga Rockstar 9500 Lunar Pet Flex CECOTEC

Aspirador vertical / Upright Vacuum Cleaner

NOTA 4

Safety instructions 7

1. Parts and components 42
2. Before use 43
3. Assembly 43
4. Operation 44
5. Cleaning and maintenance 45
6. Troubleshooting 46
7. Technical specifications 47
8. Disposal of old electrical and electronic appliances 48
9. Technical support and warranty 48
10. Copyright 48

SOMMAIRE

EN • The coding in this manual is generic and applies to all code variants of the appliance.

Read these instructions thoroughly before using the appliance. Keep this instruction manual for future reference or new users.

- This appliance can be used by children aged 8 years and above and people with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children must not play with the appliance. Cleaning and user maintenance should not be carried out by unsupervised children.

- This appliance is designed for domestic use only and is not intended for bars, restaurants, farmhouses, hotels, motels, and offices.

- The device must only be supplied at a safety extra-low voltage in accordance with the power indicated on the device.

- Inspect the power cable regularly for visible damage, especially the cable, plug, and charger casing. If the power cable is damaged, it must be replaced by a special cable or

assembly to be supplied by the manufacturer or its after-sales service.

• WARNING: to recharge the battery, only use the power supply included with the device, with reference CZH024360075EUWQ.
• Non-rechargeable batteries must not be recharged.
• The supply terminals must not be short-circuited.
• Batteries may leak under extreme conditions. Do not touch any liquid that leaks from the battery. If the liquid gets into contact with skin, wash immediately with soap and water. If the liquid gets into the eyes, wash them immediately with clean water for a minimum of 10 minutes and seek medical attention. Wear gloves to handle the battery and dispose of it immediately in accordance with local regulations.
• The mains plug of the power cable must be removed from the base before cleaning or maintenance operations.
• ATTENTION: use the appliance and its accessories with caution, as is a risk of entrapment by rotating parts of the appliance.
• CAUTION: this tube contains electrical connections. Do not immerse in water for cleaning. Do not use the appliance to vacuum water. The tube should be checked regularly and must not be used if damaged.
• The appliance can only be used with the supply unit provided with it.
• Do not attempt to repair the appliance yourself. Contact the official Cecotec Technical Support Service for advice.
• Make sure that the mains voltage matches the voltage stated on the product marking.
• Do not use any accessory that has not been recommended by Cecotec, as they might cause injuries or damage.
• Do not place the appliance close to heat sources, flammable

substances, or wet surfaces where it could fall, nor allow it to come into contact with water or other liquids. Do not use outdoors.

• Do not use the appliance to vacuum liquids, lit matches, cigarette ends, hot ash, or on wet surfaces.
• Do not use on concrete, tarmac or other rough surfaces.
• Stop using the appliance if you notice an abnormal sound or sense a temperature higher than usual.
• Keep the air outlet unblocked to avoid losing suction power.
• Do not immerse the cable, plug, or any other part of the appliance in water or any other liquid or expose electrical connections to water. Make sure your hands are dry before handling the plug or switching on the appliance.

INSTRUCTIONS DE SÉCURITÉ

1. Ergonomic handle
2. On/off trigger
3. Dirt tank release button
4. Dirt tank
5. Tube release button
6. Ergoflex tube
7. Vacuum-head release button
8. Vacuum head
9. LED display
10. Speed button (3 levels + AUTO mode)
11. Removable battery
12. Battery release button
13. Main unit
14. Accessory for corners
15. 2 in 1 accessory
16. Charger
17. Flexible tube
18. Wall bracket
19. Accessory for pets
20. Cleaning brush
21. HairLess brush

Control panel. Fig. 2

1. Operating light ring
2. Blocked brush indicator light
3. Filter failure indicator light
4. Blocked tube indicator light
5. Auto Mode indicator light
6. Battery percentage indicator light
7. Power percentage indicator light
8. Filter cleaning indicator light
9. Mode indicator light

NOTE:

The graphics in this manual are schematic representations and may not exactly match the device.

2. BEFORE USE

• This upright vacuum cleaner includes a package designed to protect it during transport. Take the upright vacuum cleaner out of the box and remove all packaging materials. Keep the original box and other elements in a safe place, as this will help you prevent damage to the upright vacuum cleaner when transporting it in the future. In case the original packaging is disposed of, make sure all packaging materials are recycled accordingly.
• Make sure all parts and components are included and in good conditions. If there is any piece missing or in bad conditions, contact the official Cecotec Technical Support Service immediately.

Box content

• Upright vacuum cleaner
• 2 in 1 wide accessory
• Accessory for corners
• HairLess brush
• Wall bracket
• Accessory for pets
• Extensible tube
• Ergoflex tube
• Instruction manual

- Do not remove the serial number of the appliance in order to keep a correct traceability of it in case of assistance.

3. ASSEMBLY

Ergoflex tube installation. Fig. 3

• Insert the tube into the main unit until you hear a click.
• To remove the vacuuming tube, press the tube release button.

Vacuum head installation. Fig. 4

• Insert the vacuum head into the end of the tube until it clicks.
• To remove the vacuum head, press the vacuum-head release button.

Battery installation. Fig. 5.

• Install the battery into the bottom of the main unit until it clicks into place.
• To remove the battery, press the battery release button.

ENGLISH

Charge. Fig. 6.

Plug the charger into the charging port and then plug the other side of the adapter into the power socket.

Note:

• Charge the battery before using the appliance for the first time.
• It is recommended to charge the battery fully within the first 3 uses.
• Do not charge the battery for long periods of time, as this may damage it.

During charging

The battery indicator light will flash, and the battery percentage will increase. Once charging is complete, the indicator light will turn off after 5 seconds. Recharge battery when the appliance is off.

During use

When the battery charge is less than 10 %, the indicator will flash.

Wall bracket. Fig. 7

• Place the wall bracket against the wall and mark the drilling points for later fixing of the bracket. It is recommended that the vacuum head rests on the floor so that the wall bracket does not support the full weight of the vacuum cleaner.
• Drill the holes and fix the wall bracket with the expansion screws, then place the vacuum cleaner.

4. OPERATION

You can use this vacuum cleaner in two different ways

1. As a handheld vacuum cleaner, attaching the accessories directly to the main body.
2. As an upright vacuum cleaner, using the suction tube with the accessories assembled.

Using the vacuum cleaner

1. Select the accessory according to the cleaning task you want to perform.
2. Press the on/off trigger to switch on the appliance. Press it again to stop operation.

3. Press the speed button to set the 3 speed levels and the Auto mode. Bear in mind that if the battery percentage is below 20% you will not be able to set speed. This vacuum cleaner features the following modes:

4. Low: low speed.

5. Medium: medium speed.
6. High: high speed.

- Automatic: this mode allows you to adapt the speed automatically depending on the soiling. When activated, the auto mode indicator light lights up.

Accessories

Vacuum head

The vacuum head is suitable for both carpets and hard floors.

Accessory for corners

Use this accessory to clean corners, recesses, edges and other hard-to-reach places.

2-in-1 accessory

Use this accessory to clean upholstered surfaces, keyboards, lamps, curtains, blinds, vents, etc. To switch between the wide side and narrow side, press the button on the accessory and slide the brush up or down. Fig. 8

Accessory for pets. Fig. 9

• This accessory allows you to effortlessly brush and cut tangles (depending on the head you use) from your pet's coat.
• To attach the accessory for pets to the main body, align and fit both parts until the accessory clicks into place. For ease of handling, we recommend the use of this accessory in conjunction with the extensible tube.
• To remove the accessory, press the accessory for pets release button with one hand while holding the main body firmly with the other.
• Press the head release button to remove the head so that the desired head can be fitted. To attach the head, insert the lower tabs and then press the upper part until it clicks into place.
• Press the trigger to release the hair and instantly vacuum it.

Fig. 9 key:

1. Head release button
2. Trigger
3. Accessory for pets release button

5. CLEANING AND MAINTENANCE

• Always turn off and unplug the vacuum cleaner before cleaning or maintenance.
• Use a soft, slightly dampened cloth to clean the surface of the appliance.
• Never immerse the appliance in water or other liquids. Do not allow liquids to enter the appliance.
• Do not use abrasive cleaners or scouring pads to clean the device.

ENGLISH

• Do not leave the vacuum cleaner in a place with direct sunlight.
• Do not leave the vacuum cleaner in a wet place after cleaning it.
• After the brush has been used for a long time, bristles might start to tangle with hair and other dirt. Clean the brush to ensure cleaning efficiency.

Cleaning the dust tank and the filters

1. Press the dust-tank release button and remove it. Fig. 10
2. Press the dust-tank release button to open the tank cover and empty it. Fig. 11
3. Use the cleaning brush to clean the filter. Fig. 12
4. Hold the dust tank, remove the filter and lift the filter cover to remove the parts inside. Fig. 13
5. Wipe all parts with a slightly damp cloth.
6. After cleaning the filter, press the on/off trigger for 3 seconds to restart.

Cleaning the motor filter. Fig. 14

1. Turn the filter cover counterclockwise to remove it.
2. Remove the filter and clean it.

It is recommended to clean the filter at least every six months.

Cleaning the brush and the vacuum head

1. Press the release tab on the hard floor brush and remove the brush as shown in figure 15.
2. Remove hair and debris around the brush with your fingers or the cleaning brush blade.
3. Wash the brush under running water.
4. Allow the brush to dry completely before reassembly.
5. Replace the brush.

Warning:

• The motorised brush includes electrical connections, do not immerse in water for cleaning.
• Make sure the brush is completely dry before replacing it.

6. TROUBLESHOOTING

Error codes

Error code	Error description
E1	Battery overvoltage
E2	Undervoltage or significant battery voltage difference.
E3	Undervoltage, overvoltage or overcurrent of the charger
E4	Switch failure, cannot switch on
E5	Thermistor failure
E6	Main motor disconnected or engine failure
E8	Main motor overload
E9	Main motor short circuit

If you notice a problem with the appliance or if it is not working properly, you can carry out a few simple checks before calling the official Cecotec Technical Support Service.

Problem	Solution
The upright vacuum cleaner does not switch on	Before using the appliance, check that it is fully charged.
	Check if the appliance is off.
	Check whether the filter is correctly positioned or installed.
Not suctioning/not sufficiently suctioning	Check the inlets for clogging and clean them if necessary.
	Make sure that the filter is installed correctly. Empty the dust tank and clean the filter.
The appliance does not charge	To charge the battery, only use the supplied charger.
	The battery has overheated, recharge the device when it has cooled down completely.

For any further doubt or question, contact the official Cecotec Technical Support Service.

7. TECHNICAL SPECIFICATIONS

Product reference: EU01_102550

Product: Conga Rockstar 9500 Lunar Pet Flex

Voltage: 100-240 V \~

Frequency: 50/60 Hz

Rated motor power: 750 W

Brush rated power: 30 W

Lithium-ion battery: 29.6 V, 3000 mAh, 88.80 Wh

Charger power rating 36 V, 0.75 A, 27.0 W

ENGLISH

Technical specifications may change without prior notification to improve product quality. Made in China | Designed in Spain

8. DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC APPLIANCES

This symbol indicates that, according to the applicable regulations, the product and/or batteries must be disposed of separately from household waste. When this product reaches the end of its shelf life, you should dispose of the batteries/accumulators and take them to a collection point designated by the local authorities.

Consumers must contact their local authorities or retailer for information concerning the correct disposal of old appliances and/or their batteries.

Compliance with the above guidelines will help protecting the environment.

9. TECHNICAL SUPPORT AND WARRANTY

Cecotec shall be liable to the end user or consumer for any lack of conformity that exists at the time of delivery of the product under the terms, conditions and deadlines established by the applicable regulations.

Repairs should be carried out by qualified personnel.

If at any moment you detect any problem with your product or have any doubt, do not hesitate to contact the official Cecotec Technical Support Service at [phone].

10. COPYRIGHT

The intellectual property rights over the texts in this manual belong to CECOTEC INNOVACIONES, S.L. All rights reserved. The contents of this publication may not, in whole or in part, be reproduced, stored in a retrieval system, transmitted, or distributed by any means (electronic, mechanical, photocopying, recording or similar) without the prior authorization of CECOTEC INNOVACIONES, S.L.

1. PIÈCES ET COMPOSANTS

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6. PROBLEEMOPLOSSING

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