DVG-1402S - Uncategorized D-LINK - Free user manual and instructions
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| Product Type | VoIP Gateway / Analog Telephone Adapter |
| Brand | D-Link |
| Model | DVG-1402S |
| VoIP Ports | 2 FXS (RJ-11) for analog phones |
| Ethernet Port | 1 RJ-45 10/100 Mbps |
| Dimensions (approx.) | 140 x 100 x 30 mm |
| Weight (approx.) | 200 g |
| Power Supply | 5V DC, 1A |
| Protocols Supported | SIP (RFC 3261), TCP/UDP/IP |
| Voice Codecs | G.711, G.729, G.723 |
| Configuration Interface | Web-based (HTTP/HTTPS) |
| Maintenance | Clean with a soft, dry cloth; avoid liquids |
| Safety Precautions | Do not expose to water or extreme temperatures |
| Spare Parts | Power adapter only; no user-serviceable parts |
| Repairability | Not repairable by user; contact D-Link support |
Frequently Asked Questions - DVG-1402S D-LINK
How do I reset the DVG-1402S to factory defaults?
Press and hold the reset button on the back of the device for about 10 seconds until the LEDs flash. The device will reboot with factory settings.
What is the default IP address for accessing the web interface?
The default IP address is 192.168.0.1. Make sure your computer is on the same subnet.
How can I configure the VoIP settings?
Log in to the web interface, go to 'VoIP' or 'SIP' settings, and enter your SIP account details provided by your VoIP service provider.
Does the DVG-1402S support Quality of Service (QoS)?
Yes, it supports basic QoS settings to prioritize voice traffic over data.
Why is there no dial tone on my phone?
Check that the phone is connected to the FXS port, the device is powered on, and the VoIP account is registered. Also verify the phone line is not faulty.
Can I use the DVG-1402S with any VoIP provider?
It supports standard SIP protocol, so it should work with most SIP-based service providers.
How do I update the firmware?
Download the latest firmware from D-Link support, then upload it via the web interface under 'Administration' > 'Firmware Upgrade'.
What do the LED indicators mean?
Power (green) – on; Link/Act (green) – Ethernet connected; Phone 1/2 (green) – phone registered/off-hook.
Is it possible to connect the device behind a router?
Yes, connect it to a LAN port and configure port forwarding or put it in the DMZ if needed.
How to troubleshoot one-way audio during calls?
Ensure SIP ALG is disabled in your router, configure proper firewall rules, and check that the device has a public IP or correct STUN settings.
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