DC29 - Vacuum Cleaner DYSON - Free user manual and instructions

USER MANUAL DC29 DYSON

months WASH FILTER Wash filter with cold water at least every 6 months. YOUR 2 YEAR GUARANTEE TODAY 8/3/10 4:06 PM C35880 DC29 GENE_ANZ OPMAN_15 4c0s

Your Dyson vacuum cleaner will be covered for parts and labour for 2 years from the date of purchase, subject to the terms of the guarantee. If you have a query about your Dyson vacuum cleaner, call the Dyson Customer Care Helpline quoting the serial number and details of where/when you bought the vacuum cleaner. The serial number can be found on the main body of the vacuum cleaner behind the clear bin. Most queries can be solved over the phone by one of our trained Dyson Customer Care Helpline staff. Visit our website to register your full parts and labour guarantee online (Australia only). www.dyson.com.au/register Note your serial number for future reference dyson || £* AAT-AA-AAATIIA This illustration is for example purposes only. 3 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE

REGISTER REGISTER REGISTER

Visit our website to register your Call our dedicated Helpline. Complete and return full parts and labour guarantee the form to Dyson in online (Australia only). envelope supplied. AU 1800 239 766 www.dyson.com.au/register NZ 0800 397 667 8/3/10 4:06 PM C35880 DC29 GENE_ANZ OPMAN_15 4c0s

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE When using an electrical appliance, basic precautions should always be followed, including the following: À WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

1. Do not leave the Dyson vacuum when plugged in. Unplug from socket when not in use and before servicing.

2. Do not use outdoors or on wet surfaces. Suitable for dry locations only. Do not use to pick up water.

3. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be

supervised to ensure that they do not play with the Dyson vacuum.

4. This Dyson vacuum is not intended for use by young children or infirm persons with reduced physical, sensory or

reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the Dyson vacuum to ensure that they can use the Dyson vacuum safely.

5. Use only as described in this manual. Use only Dyson recommended accessories and replacement parts. Do not

carry out any maintenance other than that shown in this manual, or advised by the Dyson Customer Care Helpline. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the Dyson vacuum as incorrect reassembly may result in an electric shock or fire.

6. Do not use with a damaged cable or plug. If the Dyson vacuum is not working as it should, has been dropped,

damaged, left outdoors, or dropped into water, do not use and contact the Dyson Customer Care Helpline. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified person in order to avoid a hazard.

7. Do not pull or carry by cable, use cable as a handle, close a door on cable, or pull cable around sharp edges or

corners. Do not run the Dyson vacuum over cable. Keep cable away from heated surfaces. To avoid a tripping hazard rewind the cable when not in use.

8. Always extend the cable to the red line but do not stretch or tug the cable.

9. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.

10. Do not handle the plug or Dyson vacuum with wet hands.

11. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

12. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brush

bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.

13. Turn off all controls before unplugging.

14. Use extra care when cleaning on stairs. Do not work with the Dyson vacuum above you on the stairs.

15. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they or their vapors

16. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

17. Do not use without the clear bin and filter in place.

18. Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.

19. The use of an extension cable is not recommended.

READ AND SAVE THESE INSTRUCTIONS

THIS DYSON VACUUM IS INTENDED FOR HOUSEHOLD USE ONLY Do not pull on Do not store near Do not use near Do no run over Do not pick up Do not pick up Do not use above the cable. heat sources. naked flame. he cable. water or liquids. burning objects. you on the stars. 8/3/10 4:06 PM C35880 DC29 GENE_ANZ OPMAN_15 4c0s

Wash filter with cold water at least every 6 months. Register for a filter wash reminder by email (Australia only); customercare@dyson.com.au RESSENTI] 8/3/10 4:06 PM C35880 DC29 GENE_ANZ OPMAN_15 4c0s

PLEASE NOTE: Always extend the cable fully to the red tape before use. Fine dust such as plaster or flour should only be vacuumed in very small amounts. Do not use the vacuum cleaner to pick up sharp hard objects, such as small toys, pins, paper clips etc. Hused in a garage, care should be taken to wipe the soleplate and wheels with a dry clofh after vacuuming to clean off any sand, dirt, or pebbles which could damage delicate floors. When vacuuming, certain carpets may generate small static charges in the clear bin. These are entirely harmless and not associated with the main supply. To minimise any effect from this, do not put your hand or insert any object into the clear bin unless you have emptied it and rinsed it out with cold water. Only use parts recommended by Dyson; failure to do so could invalidate your guarantee. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the Dyson vacuum. This Dyson vacuum is fitted with a thermal cut-out. I any part of the Dyson vacuum becomes blocked the machine may overheat and automatically shut off. IF this happens, switch off and unplug the Dyson vacuum and allow to cool before attempting to check filters or for blockages. Clear any blockages before restarting, Store the vacuum cleaner indoors. Do not use or store this vacuum cleaner below 0°C (32*F]. Ensure that the vacuum cleaner is at room temperature before operating.

EMPTYING THE CLEAR BIN

CAUTION: Switch OFF and unplug the vacuum cleaner before emptying the clear bin. Empty as soon as the dirt reaches the level of the MAX mark - do not overfill To remove the clear bin from the vacuum cleaner press the button at the rear ofthe carrying handle. To release the dirt, press the button on the front of the clear bin. PLEASE NOTE: Do not use the vacuum cleaner without the clear bin in place. To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin caretully and seal bag tighily, dispose as normal Emptying inside a bag is recommended for all allergy sufferers

CLEANING THE CLEAR BIN

CAUTION: Do not immerse the whole cyclone in water or pour water into the cyclones. Ensure the clear bin is completely dry before replacing Clean the shroud with a cloth or dry brush to remove lint and dust PLEASE NOTE: Do not use detergents, polishes or air fresheners to clean the clear bin Do not put the clear bin in a dishwasher.

CAUTION: Switch OFF and unplug the vacuum cleaner before removing the filer. Ensure the filter is completely dry before refitting it to the vacuum cleaner. PLEASE NOTE: His important to check your filter and wash at least every 6 months, according to instructions, to maintain performance. Please leave to dry completely for 24 hours The filter may require more frequent washing if vacuuming fine dust. Do not use detergents to clean the filter. Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame. Register for a filter wash reminder by email (Australia only); customercare@dyson.com.au

LOOKING FOR BLOCKAGES

CAUTION: Switch OFF and unplug the vacuum cleaner before checking for blockages. Beware of sharp objects when clearing blockages. Refit all parts of the vacuum cleaner securely before using. PLEASE NOTE: Clearing blockages is not covered by your vacuum cleaner's limited guarantee. If any part of your vacuum cleaner becomes blocked, it may overheat and then automatically shut off. Unplug the vacuum cleaner and leave to cool down. Clear blockage before restarting Large items may block the tools or wand inlet, if this happens switch the vacuum cleaner off and unplug the vacuum cleaner before removing the blockage. Do not operate the wand release catch 8/3/10 4:06 PM C35880 DC29 GENE_ANZ OPMAN_15 4c0s

2 YEAR DYSON GUARANTEE

TERMS AND CONDITIONS

Terms and conditions of the Dyson 2 year guarantee. The guarantee becomes effective from the date of purchase. All work will be carried out by Dyson Appliances [Aust) Pty Lid, Avery Robinson Lid (New Zealand) Any parts replaced will become the property of Dyson Appliances (Ausf] Pty Lid, Avery Robinson Lid (New Zealand) The repair or replacement of your vacuum cleaner under guarantee will not extend the period of guarantee. The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer. You must provide proof of purchase before any work can be carried out on your vacuum cleaner. Without this proof, any work carried out will be chargeable Please keep your receipt.

The repair or replacement of your vacuum cleaner if your vacuum cleaner is found to be defective due to faulty materials, workmanship or function within 2 years of purchase (if any part is no longer available or out of manufacture, Dyson will replace it with a functional replacement part).

Dyson shall not be liable for costs of repair or replacement of a product incurred os a result of: Normal wear and tear (e.g. fuse, belt, brush bar) Industrial use of the vacuum cleaner such as vacuuming gyprock dust or builders dust may void your guarantee. Accidental damage, faults caused by negligent use or care, neglect, careless operation or handling of the vacuum cleaner which is not in accordance with this Dyson Operating Manual. Blockages - please refer to this Dyson Operating Manual for details on how to unblock your vacuum cleaner. Use of the vacuum cleaner for anything other than normal domestic purposes in the country of purchase. Use of parts not assembled or installed in accordance with the instructions of Dyson. Use of parts and accessories other than those produced or recommended by Dyson. External sources such as transit damage or weather. Repairs or alferations carried out by parties other than Dyson or its authorised agents. H you are in any doubt as to what is covered by your guarantee, please call the Dyson Customer Care Helpline on! Australia 1800 239 766 New Zealand 0800 397 667 Remember: Always disconnect plug from mains before inspecting for problems. H your vacuum cleaner will not operate, first check the mains socket has electricity supply and that the plug is properly inserted into the socket. Sucking up certain items such as stockings, clippings of cloth, sizeable pieces of paper etc may block the hose or ducts. Should a blockage oceur, first disconnect the vacuum cleaner from the electricity supply and refer to the ‘blockage' section. Never pick up hot cinders or lt cigarette ends Do not attempt to pick up water with your Dyson vacuum cleaner. H has not been designed as a wet pick-up cleaner. H you are still experiencing problems with your Dyson vacuum cleaner, please call the Dyson Customer Care Helpline on: Australia 1800 239 766 New Zealand 0800 397 667

REGISTERING YOUR GUARANTEE

To help us ensure you receive prompt and efficient service, please register as a Dyson machine owner. There are three ways to do this Online (Australia only) at customercare@dyson.com.au By calling the Dyson Customer Care Helpline: By completing and returning the enclosed form to us by mail. This will contirm ownership of your Dyson vacuum cleaner in he event of an insurance loss, and enable us to contact you if necessary.

H you have a query about your Dyson vacuum cleaner call the Dyson Customer Care Helpline and quote your serial number, or contact us via the Dyson website. The serial number can be found behind the clear bin. Most queries can be solved over the phone by ane of our Dyson Customer Care Helpline staff H your Dyson vacuum cleaner needs a service, call the Dyson Customer Care Helpline so we can discuss the available options.

DYSON CUSTOMER CARE DETAILS

Any queries just call the Dyson Customer Care Helpline AU: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST, Sat-Sun 8:30am to 4.00pm EST} www.dyson.com.au NZ: 0800 397 667 [Mon-Fri 8:30am to 5:00pm) www.dyson.co.nz

Dyson may use your information provided for future marketing and research purposes (including sending commercial electronic messages) and may disclose itto third parties for the purposes of providing the services you have requested, or to our business partners or professional advisers. If you wish to access your personal information or see our full privacy policy, please contact us at customercare@dyson.com.au DISPOSAL INFORMATION Dyson products are made from high grade recyclable materials. Please dispose ofthis product responsibly and recycle where possible. When your Dyson vacuum cleaner reaches the end of its life, we are responsible for its safe disposal. You can send your old Dyson vacuum cleaner back to us {at our cost) and we will organise for it to be recycled.* “Please note that not all parts are recyclable. Recycling of parts is subject to the capabilities of 3rd party suppliers. Available in Australia only. Simply:

1. Box up your old Dyson vacuum cleaner

2. Take your package to your local post office and send to the address below:

Dyson We Recycle Reply Paid 83215 Dyson Service Centre Unit 6 & 7, 7-11 Parraweena Rd Taren Point, NSW 2229 PRODUCT INFORMATION Product weight 8.07kg. Please note: Small details may vary from those shown 8/3/10 4:06 PM C35880 DC29 GENE_ANZ OPMAN_15 4c0s

IMPORTANT! WASH FILTER | ‘ Wash filter with cold water at least every 6 months Qdyson Dyson Customer Care H you have a question about your Dyson vacuum cleaner, col the Dyson Customer Care Helpline wih your serial number and details of here and when you bought the vacuum cleaner, or contact us via the Dyson website, The serial number can be found on the main body of fhe vacuum cleaner behind he clear bin AU Dyson Customer Care customercare@dyson.com.au Dyson Appliances (Aus Piy Lid PO Box 2835, Taren Point, NSW 2229, Australis wuvrdyson.comau NZ Dyson Customer Care dyson@averyrobinson.co.nz Avery Robinson Ltd. Unit F, 151D Marua Rood, Ellersie, Auckland, 1051 New Zegland www dyson.co.nz a mana a www.dyson.com 8/3/10 4:06 PM C35880 DC29 GENE_ANZ OPMAN_15 4c0s

Section 1: Dyson 2 year guarantee

Please complele Section 1 lo register as a Dyson machine owner, and relurn i in the envelope provided. Allernaïively, register online (Australia only) Serial number Date of purchase / / Country of purchase AU NZ Store of purchase Did you purchase an extended warranty from the retailer? Yes No yes, for what additional period? 1 year 2 years 3 years Title First name Surname Address Postcode email Contact number Privacy Act Dyson may use this information for future marketing and research purposes [including sending commercial electronic messages) and may disclose it Lo third parties for the purposes of providing the services you have requested or to our business pariners or professional advisers. If you wish to access your personal information or see our full privacy policy, please contact us af customercare@dyson.com.au If you do not wish to receive marketing information by these methods from Dyson please tick this box. REGISTER Call our dedicated Helpline REGISTER REGISTER Visit our website to register Complete and return your full parts and labour the form to Dyson in the 2 year guarantee. envelope supplied AU 1800239766 NZ 0800 397 667 www.dyson.com.au/register

Section 2: Dyson 2+3 year guarantee

Increase your cover lo 5 years when you purchase an extended guarantee from Dyson (Australia only). This option is just AUS65.00. Dyson is committed 10 providing he best Aflersales Service, which is why we offer the option lo extend your 2 year guarantee lo 5 years. The Dyson extended guarantee is undenwritien by Dyson Appliances (Aus!) Pty Lid. To purchase, just complete the fields below. Send both sections io us, togelher with your cheque/money order or credit card details, within 2 years of your vacuum cleaner purchase. Offer fo purchase the extended guarantee is only available within 2 years of customers purchasing their vacuum cleaner, Ofler not available to customers who have purchased an extended warranty from a retailer. Cheque/money order made payable lo: Dyson Appliances Credit card Mastercard |__| vic( | God number [CIO svivoce amICT 00 1 hereby apply for the Dyson vacuum cleaner extended guarantee in accordance with the terms and conditions of your plan. | confirm the vacuum cleaner is in good working order and used for domestic puposes only and declare that the details on this proposal are true and complete lo ihe best of my knowledge and belief. / / WARNING Any false statement may Signature Date render this plan invalid 8/3/10 4:06 PM C35880 DC29 GENE_ANZ OPMAN_15 4c0s