DS-PKG-H4L - Access Control System Hikvision - Free user manual and instructions
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| Product Type | Access Control Keypad/Reader |
| Brand | Hikvision |
| Model | DS-PKG-H4L |
| Dimensions (HxWxD) | 125 mm x 85 mm x 30 mm |
| Weight | 200 g |
| Power Supply | 12 VDC, 500 mA |
| Power Consumption | < 2 W (standby) |
| Communication Interface | Wiegand 26/34, RS-485 |
| Card Type Supported | Mifare, EM, HID (prox) |
| Keypad Type | 12-key alphanumeric, backlit |
| User Capacity | Up to 10,000 users |
| Event Log Capacity | 50,000 events |
| IP Rating | IP65 (weather-resistant) |
| Operating Temperature | -25°C to +60°C |
| Mounting Type | Wall mount (surface or flush) |
| Tamper Protection | Built-in tamper switch |
| Main Functions | Access control via card/PIN, anti-passback, time zones, duress alarm |
| Maintenance & Cleaning | Clean with dry soft cloth; avoid solvents. Test monthly. |
| Safety | ESD protection, overcurrent protection |
| Spare Parts & Repairability | Replacement keypad module, reader board; service by qualified technician |
| Compliance | CE, FCC, RoHS |
| Warranty | 2 years limited |
| Documentation | User manual, installation guide, quick start available |
Frequently Asked Questions - DS-PKG-H4L Hikvision
How do I factory reset the DS-PKG-H4L?
Press and hold the # key for 5 seconds until the LED flashes red/green, then release. The device will reset to factory defaults.
What card types are compatible?
The reader supports Mifare Classic/Plus, EM 4100, and HID Prox cards. For other formats, check with Hikvision.
Can I use the keypad without a card?
Yes, you can enter a PIN code (4-8 digits) to gain access. Both card+PIN and standalone PIN modes are configurable.
What is the maximum distance for Wiegand wiring?
The recommended maximum Wiegand cable length is 150 meters (500 ft). Use 22 AWG shielded twisted pair.
How do I add a new user?
Enter programming mode (press * + master PIN + #), then use the menu to add user and assign card and/or PIN. Refer to the manual for detailed steps.
What does the red LED mean?
A red LED typically indicates access denied, tamper alarm, or a fault condition. Check the event log for specifics.
Is the device weatherproof?
Yes, the DS-PKG-H4L has an IP65 rating, making it suitable for outdoor use. Ensure cable glands are properly sealed.
Can I connect multiple readers to one controller?
Yes, you can connect up to 4 readers (two per door) via RS-485 or Wiegand to a compatible Hikvision controller.
How to clean the keypad?
Use a soft, dry cloth to wipe the surface. Do not use water, solvents, or abrasive cleaners to avoid damage.
What should I do if the keypad is unresponsive?
Check the power supply and connections. If still unresponsive, perform a factory reset or contact technical support.
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USER MANUAL DS-PKG-H4L Hikvision
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Product information
Brand : Hikvision
Model : DS-PKG-H4L
Category : Access Control System