HW-Q995GC - Soundbar SAMSUNG - Free user manual and instructions
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| Product Type | Soundbar with wireless subwoofer and rear speakers |
| Model | HW-Q995GC |
| Brand | Samsung |
| Audio Channels | 9.1.4 (9 front, 1 subwoofer, 4 height speakers) |
| Supported Audio Formats | Dolby Atmos, DTS:X, Dolby Digital Plus, PCM |
| Soundbar Dimensions (W x H x D) | 1230 x 63 x 130 mm |
| Soundbar Weight | 7.2 kg |
| Subwoofer Dimensions (W x H x D) | 210 x 403 x 403 mm |
| Subwoofer Weight | 11.4 kg |
| Rear Speaker Dimensions (W x H x D) | 210 x 130 x 150 mm (each) |
| Rear Speaker Weight | 1.8 kg (each) |
| Power Supply | 100-240 V, 50/60 Hz |
| Power Consumption | Soundbar: 45 W; Subwoofer: 30 W; Rear speakers: 20 W (max) |
| Wireless Connectivity | Bluetooth 4.2, Wi-Fi (2.4/5 GHz), AirPlay 2 |
| HDMI Inputs | 2 HDMI inputs (HDCP 2.3), 1 HDMI output (eARC) |
| Optical Inputs | 1 optical input |
| Main Features | Q-Symphony, SpaceFit Sound, Adaptive Sound, Game Mode Pro |
| Care and Cleaning | Wipe with a soft, dry cloth. Do not use abrasive products or solvents. |
| Safety | Do not expose to moisture. Unplug before cleaning. Do not block ventilation openings. |
| Spare Parts and Repairability | Contact Samsung customer service or an authorized center. Repairability index: 8.2/10 |
Frequently Asked Questions - HW-Q995GC SAMSUNG
How to connect the Samsung HW-Q995GC soundbar to my TV?
Use an HDMI cable to connect the HDMI (eARC) output of the soundbar to the HDMI eARC input of the TV. Enable the eARC function in the TV's audio settings. You can also use the optical connection via the provided cable.
The soundbar does not turn on, what should I do?
Check that the power cable is properly connected and that the power outlet works. Try pressing the power button on the soundbar. If the problem persists, unplug it for 30 seconds then plug it back in.
How to set up the wireless rear speakers?
The rear speakers connect automatically to the wireless subwoofer when first powered on. Make sure they are within 10 meters of the soundbar. If they do not connect, press the ID SET button on the back of each speaker.
Can I use the Q-Symphony function with a Samsung TV?
Yes, the Q-Symphony function is compatible with Samsung TVs from 2020 and later. It synchronizes the soundbar speakers and TV speakers for an immersive audio experience. Make sure the TV is updated.
How to clean the soundbar?
Use a soft, dry cloth to wipe the surface. Never use chemicals, alcohol, or abrasive cloths. Avoid moisture entering the openings.
What do the indicators on the soundbar mean?
A steady blue light indicates an active Bluetooth connection. A red light flashes when in standby. See the manual for full indicator meanings.
How to reset the soundbar to factory settings?
Hold down the Volume Up button and the Source button for 5 seconds. The device will turn off and on again. Custom settings will be cleared.
The soundbar produces no sound, what to check?
Check that the audio source is correctly selected (HDMI, optical, Bluetooth). Ensure the volume is not muted and the HDMI cable is properly inserted. Test with another source.
How to update the firmware of the soundbar?
Download the latest firmware from the Samsung website onto a USB drive. Plug the drive into the USB port of the soundbar. The device will automatically detect the update. Do not unplug during the update.
Can I connect additional speakers?
No, the HW-Q995GC soundbar is designed to work only with the included rear speakers and wireless subwoofer. No additional extension is supported.
User questions about HW-Q995GC SAMSUNG
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USER MANUAL HW-Q995GC SAMSUNG
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Product information
Brand : SAMSUNG
Model : HW-Q995GC
Category : Soundbar