Pro WH5024 - Uncategorized DELL - Free user manual and instructions
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| Product Type | Wireless Headset |
| Brand | Dell |
| Model | Pro WH5024 |
| Connectivity | Bluetooth 5.0 + USB-A dongle |
| Battery Life (Talk) | Up to 20 hours |
| Battery Life (Music) | Up to 30 hours |
| Charging Port | USB-C |
| Weight | 145 g |
| Dimensions (Folded) | 160 x 180 x 50 mm |
| Driver Size | 40 mm |
| Frequency Response | 20 Hz – 20 kHz |
| Microphone | Noise-canceling boom mic |
| Controls | On-ear: volume, call, mute, power |
| Compatibility | Windows, macOS, iOS, Android |
| Wireless Range | Up to 30 m |
| Foldable | Yes |
| Carrying Case | Included |
| Warranty | 2 years limited |
| Certifications | Microsoft Teams certified (optional) |
Frequently Asked Questions - Pro WH5024 DELL
How do I pair the Dell Pro WH5024 with my computer?
To pair via Bluetooth, ensure the headset is off, then press and hold the power button for 5 seconds until the LED flashes blue. Select 'Dell WH5024' from your device's Bluetooth menu. Alternatively, use the included USB dongle: insert it into a USB port and the headset will automatically connect.
How do I charge the headset and how long does the battery last?
Use the USB-C cable to charge the headset. A full charge takes about 2 hours. The battery provides up to 20 hours of talk time and up to 30 hours of music playback.
Can I use the headset while charging?
Yes, the Dell Pro WH5024 supports pass-through charging, allowing you to use it wired via the USB-C cable while it charges.
How do I mute/unmute the microphone?
Press the mute button on the ear cup. The LED will turn red when muted. In teams applications, the mute can also be controlled via software.
How do I adjust the volume?
Use the volume up/down buttons on the ear cup. You can also adjust volume from your connected device.
What is the wireless range of the headset?
The Bluetooth range is approximately 30 meters (100 feet) in open space. Obstacles like walls may reduce the range.
Is the Dell Pro WH5024 compatible with multiple devices?
Yes, it can be paired with up to 8 devices and can connect to 2 devices simultaneously (multipoint). You can switch between calls or music from different devices.
How do I reset the headset to factory settings?
To reset, press and hold the volume up and mute buttons together for 5 seconds until the LED flashes red. This clears all paired devices and resets settings.
How do I clean and maintain the headset?
Wipe the ear cups and headband with a soft, dry cloth. Do not use liquids or abrasive cleaners. For the mesh, gently brush with a soft brush. Store in the included case when not in use.
Is the headset certified for Microsoft Teams?
Yes, the Dell Pro WH5024 is certified for Microsoft Teams, with a dedicated Teams button for quick access. It also works with other UC platforms like Zoom, Cisco Jabber, etc.
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USER MANUAL Pro WH5024 DELL
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Product information
Brand : DELL
Model : Pro WH5024
Category : Uncategorized