Video Doorbell 2K (Wired) - Doorbell eufy - Free user manual and instructions
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| Product Type | Video Doorbell |
| Brand | eufy |
| Model | Video Doorbell 2K (Wired) |
| Video Resolution | 2K (2560 x 1920, 4:3 aspect ratio) |
| Field of View | 160° diagonal |
| Night Vision | Yes, with IR LEDs (up to 16 ft / 5 m) |
| Two-Way Audio | Yes, with noise cancellation |
| Motion Detection | Yes, customizable motion zones with adjustable sensitivity |
| Power Source | Wired (8-24V AC, 10VA transformer recommended) |
| Compatible Chime | Existing mechanical or digital chime |
| Wi-Fi Connectivity | 2.4 GHz (802.11 b/g/n) |
| Weather Resistance | IP65 (dust-tight and water-resistant) |
| Operating Temperature | -10°C to 50°C (14°F to 122°F) |
| Dimensions | 5.1 x 2.5 x 1.2 in (130 x 63 x 30 mm) |
| Weight | 4.6 oz (130 g) |
| App Support | eufySecurity app (iOS and Android) |
| Storage | Cloud storage (subscription optional) or local microSD (when paired with eufy HomeBase) |
| Audio Features | Two-way talk with echo cancellation |
| Package Contents | Video Doorbell, mounting bracket, screws, user manual |
| Warranty | 1 year limited |
Frequently Asked Questions - Video Doorbell 2K (Wired) eufy
How do I install the Eufy Video Doorbell 2K (Wired)?
Turn off the power at the breaker. Remove your old doorbell, connect the wires to the provided screws, attach the mounting bracket, and secure the doorbell. Restore power and follow the app setup.
What power supply is needed?
A standard doorbell transformer delivering 8-24V AC with a minimum of 10VA is required.
Can I use my existing chime?
Yes, the doorbell is compatible with most mechanical and digital chimes. You may need to adjust settings in the app.
How do I connect to Wi-Fi?
Open the eufySecurity app, select the doorbell, and follow the prompts to connect to a 2.4 GHz Wi-Fi network.
Why is my video quality poor?
Check your Wi-Fi signal strength. Ensure the doorbell is within range of the router. Lowering video stream quality in app settings may help.
How do I set motion detection zones?
In the app, go to Motion Detection settings, tap 'Activity Zone', and draw the areas you want to monitor.
Does it work at night?
Yes, it has IR night vision. If the image is too dark, ensure the area has some ambient light or clean the lens.
How do I reset the device?
Press and hold the sync button on the back for 10 seconds until you hear a beep. The doorbell will reboot and enter setup mode.
Can I store video locally?
Yes, if you have a eufy HomeBase, you can insert a microSD card. Otherwise, cloud storage plans are available.
What if the two-way audio is not working?
Check app permissions for microphone access. Ensure the doorbell is not disconnected from Wi-Fi. Restart the app or reset the doorbell.
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USER MANUAL Video Doorbell 2K (Wired) eufy
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Product information
Brand : eufy
Model : Video Doorbell 2K (Wired)
Category : Doorbell