Video Doorbell 2K Pro (Wired) - Doorbell eufy - Free user manual and instructions
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| Product Type | Wired Video Doorbell |
| Brand | eufy |
| Model | Video Doorbell 2K Pro (Wired) |
| Resolution | 2K Pro (2560 x 1920) |
| Field of View | 160° diagonal |
| Night Vision | Yes, color night vision with built-in LED |
| Two-Way Audio | Yes, with noise cancellation |
| Motion Detection | Yes, customizable motion zones |
| Video Recording | Continuous (with HomeBase) or event-based |
| Dimensions | 5.1 x 1.8 x 1.0 in (130 x 46 x 25 mm) |
| Weight | 5.3 oz (150 g) |
| Power Source | Wired (16-24V AC, 30VA transformer) |
| Weather Resistance | IP65 rated |
| Wi-Fi Connectivity | 2.4 GHz Wi-Fi (802.11 b/g/n) |
| Storage | Local (via HomeBase) or cloud (subscription) |
| Smart Assistant Compatibility | Amazon Alexa, Google Assistant |
| App Support | eufy Security app (iOS/Android) |
| Maintenance | Wipe with soft, damp cloth; avoid harsh chemicals |
| Security | End-to-end encryption for video and audio |
| Spare Parts / Repairability | Not user-serviceable; contact eufy support |
Frequently Asked Questions - Video Doorbell 2K Pro (Wired) eufy
How do I install the Eufy Video Doorbell 2K Pro (Wired)?
First, turn off power to your existing doorbell at the breaker. Remove the old doorbell, connect the provided mounting bracket to the wall, and wire the doorbell to your existing doorbell wires (16-24V AC). Attach the doorbell to the bracket, restore power, and complete setup in the eufy Security app.
Does this doorbell require a subscription for video recording?
No, the doorbell supports local storage when paired with a HomeBase (sold separately). However, cloud storage is available via a subscription for extended history and advanced features.
Can I connect the doorbell to my existing mechanical chime?
Yes, it works with most existing mechanical and digital chimes. You may need to install the included chime connector to ensure compatibility. Refer to the manual for specific wiring instructions.
What is the night vision range?
The doorbell features color night vision with an effective range of up to 30 feet (9 meters) in complete darkness, thanks to its built-in LED illuminator.
How do I reset the doorbell to factory settings?
Press and hold the sync button on the back of the doorbell for about 10 seconds until you hear a beep. The status LED will blink red, indicating the reset is complete. You can then set it up again in the app.
Is the doorbell weatherproof?
Yes, it has an IP65 rating, meaning it is dust-tight and protected against water jets. It can withstand rain, snow, and direct sunlight.
How can I adjust motion detection sensitivity?
Open the eufy Security app, go to the doorbell settings, and select 'Motion Detection'. You can adjust sensitivity levels and create custom activity zones to reduce false alerts.
What type of Wi-Fi connection is required?
The doorbell supports 2.4 GHz Wi-Fi (802.11 b/g/n). It does not support 5 GHz networks. Ensure a strong Wi-Fi signal near the doorbell for optimal performance.
Can multiple users access the doorbell?
Yes, you can share access with family members via the app. Go to 'Settings' > 'Device Sharing' and add their eufy account emails. They will receive an invitation to view live feed and receive notifications.
How do I clean and maintain the doorbell?
Use a soft, damp cloth to gently wipe the surface. Avoid using abrasive cleaners or solvents, as they may damage the lens or housing. Check and tighten mounting screws periodically.
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USER MANUAL Video Doorbell 2K Pro (Wired) eufy
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Product information
Brand : eufy
Model : Video Doorbell 2K Pro (Wired)
Category : Doorbell