CNOQ2S58EW - Freezer CANDY - Free user manual and instructions

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CANDY CNOQ2S58EW - Freezer
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Product TypeFreezer
BrandCandy
ModelCNOQ2S58EW
Dimensions (H × W × D)180 × 70 × 65 cm
Net Weight38 kg
Freezer Capacity275 L
Climate ClassSN-ST
Energy ClassF
Noise Level38 dB(A)
Voltage / Frequency220-240 V / 50 Hz
Rated Power120 W
Quick Freeze FunctionYes
Adjustable ThermostatYes, mechanical
Interior LightingLED
DefrostingManual
RefrigerantR600a
Number of Drawers / Shelves6 drawers
Child SafetyYes (lock)
Open Door AlarmYes
Installation GuidelinesRequires 10 cm clearance at the back and sides
Maintenance and CleaningClean with a soft cloth and soapy water. Defrost regularly.
RepairabilityRepairability index 6.0/10 (parts available)
Operating Temperature-18 °C to -24 °C

Frequently Asked Questions - CNOQ2S58EW CANDY

What is the ideal temperature for storing food in this freezer?
The ideal temperature is -18 °C for optimal preservation of frozen foods.
How do I set the temperature on the Candy CNOQ2S58EW?
Use the thermostat knob located inside the freezer. Turn it to a higher number for colder temperature. Position 3-4 is suitable for normal use.
How do I activate the quick freeze function?
Press the Super Freeze button for 3 seconds. The indicator lights up and the function automatically deactivates after 24 hours.
Why is my freezer making noise?
A slight humming is normal due to the compressor. If the noise is loud, check that the appliance is level and not touching furniture. Refer to the manual for more details.
How do I defrost the freezer?
Unplug the appliance and leave the door open. Place towels to absorb water. Never use sharp tools to remove ice. Refer to the Defrosting section of the manual.
What should I do if the door does not close properly?
Check that the door gasket is not damaged or obstructed. Clean it with a damp cloth. Ensure the appliance is level. Replace the gasket if necessary.
How do I clean the inside of the freezer?
Unplug the appliance, remove food and drawers. Use a soft cloth dampened with warm water and mild detergent. Rinse and dry thoroughly before restarting.
Can I freeze fresh food in this freezer?
Yes, you can freeze fresh food in small quantities. Activate the Quick Freeze function 24 hours before for uniform freezing.
What does the red indicator light mean?
The red indicator light indicates a high temperature inside the freezer. Check that the door is properly closed and that the appliance is not in defrost mode. If the light remains on, contact customer service.
How do I change the freezer light bulb?
Unplug the appliance. Remove the light cover (clips or screws). Replace the defective LED bulb with an identical part. Screw the cover back on and plug the appliance in. See the manual for bulb type.

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USER MANUAL CNOQ2S58EW CANDY

Refrigerator-Freezer User Manual

CNLQ2S58EW

CNOQ2S58EW

CNOQ2S58EB

CNOQ2S58EX

Please read this manual before using the appliance, and please keep the manual for future reference.

4 Safety information

Before first use 5

Installation 5

Daily use 6

9 Intended use

10 Product description

12 Use

13 Equipment

14 Energy saving tips

15 Care and cleaning

20 Troubleshooting

24 Installation

26 Technical data

27 Customer service

Defrosting 16

Defrosting 17

Non-use for a longer period 18

Thank you for purchasing a Sensis Product.

Please read these instructions carefully before using this appliance. The instructions contain important information which will help you get the best out of the appliance and ensure safe and proper installation, use and maintenance.

Keep this manual in a convenient place so you can always refer to it for the safe and proper use of the appliance.

If you sell the appliance, give it away, or leave it behind when you move house, make sure you also pass this manual so that the new owner can become familiar with the appliance and safety warnings.

Accessories

Check the accessories and literature in accordance with this list:

Model: CNOQ2S58EW/EB/EX Hinge coverCANDY CNOQ2S58EW - Accessories - 1

EnergyCANDY CNOQ2S58EW - Accessories - 2

User manualCANDY CNOQ2S58EW - Accessories - 3

Model: CNLQ2S58EW Hinge coverCANDY CNOQ2S58EW - Accessories - 4

EnergyCANDY CNOQ2S58EW - Accessories - 5

User manualCANDY CNOQ2S58EW - Accessories - 6

CANDY CNOQ2S58EW - Accessories - 7

WARNING – Important Safety information

CANDY CNOQ2S58EW - WARNING – Important Safety information - 1

NOTICE - General information and tips

CANDY CNOQ2S58EW - NOTICE - General information and tips - 1

Environmental information

CANDY CNOQ2S58EW - Environmental information - 1

Disposal

Help protect the environment and human health. Put the packaging in applicable containers to recycle it. Help to recycle waste of electrical and electronic appliances. Do not dispose appliances marked with this symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.

Warning sign depicting a flame symbol in a triangular shape, indicating hazard or caution.

WARNING: Risk of fire/flammable material

The symbol indicates there is a risk of fire since flammable materials are used. Take care to avoid causing a fire by igniting flammable material.

CANDY CNOQ2S58EW - WARNING: Risk of fire/flammable material - 1

WARNING!

Risk of injury or suffocation!

Refrigerants and gases must be disposed of professionally. Ensure that the tubing of the refrigerant circuit is not damaged before being properly disposed of. Disconnect the appliance from the mains supply. Cut off the mains cable and dispose of it. Remove the trays and drawers as well as the door catch and seals, to prevent children and pets from getting closed in the appliance.

Before switching on the appliance for the first time, read the following safety hints:

CANDY CNOQ2S58EW - Before switching on the appliance for the first time, read the following safety hints: - 1

WARNING!

Before first use

▶ Make sure there is no transport damage. Remove all packaging and keep it out of children's reach. ▶ Wait at least two hours before installing the appliance to ensure the refrigerant circuit is fully efficient. ▶ Handle the appliance always with at least two persons because it is heavy.

Installation

The appliance should be placed in a well-ventilated place. Ensure a space of at least 10 cm above and around the appliance. ▶ Never place the appliance in a damp area or location where it might be splashed with water. Clean and dry water splashes and stains with a soft clean cloth. ▶ Do not install the appliance in direct sunlight or near heat sources (e.g., stoves, heaters). ▶ Install and level the appliance in an area suitable for its size and use. - Keep ventilation openings in the appliance or in the built-in structure clear of obstruction. ▶ Make sure that the electrical information on the rating plate agrees with the power supply. If it does not, contact an electrician. The appliance is operated by a 220-240 VAC/50 Hz power supply. Abnormal voltage fluctuation may cause the appliance to fail to start, or damage to the temperature display or compressor, or there may be abnormal noise when operating. In such case, an automatic regulator shall be mounted. ▶ Do not use multi-plug adapters and extension cables. ▶ Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. ▶ Ensure that the power cable is not trapped by the refrigerator. Do not step on the power cable. ▶ Use a separate earthed socket for the power supply which is easily accessible. The appliance must be earthed.

Only for UK: The appliance's power cable is fitted with a 3-cord (grounding) plug that fits a standard 3-cord (grounded) socket. Never cut off or dismount the third pin (grounding). After the appliance is installed, the plug should be accessible.

▶ Do not damage the refrigerant circuit.

CANDY CNOQ2S58EW - Installation - 1

WARNING!

Daily use

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. ▶ Children aged from 3 to 8 years are not allowed to load and unload, clean or install the refrigerating appliances. ▶ Keep children under 3 years of age away from the appliance unless they are constantly supervised. ▶ Children shall not play with the appliance. ▶ If cool gas or other inflammable gas is leaking in the vicinity of the appliance, turn off the valve of the leaking gas, open the doors and windows and do not unplug a plug in the power cable of the refrigerator or any other appliance.

▶ Note that the appliance is set for operation at a specific ambient range (See

Pages 24 - 25: The appliance may not work properly if it is left for a long period at a temperature above or below the indicated range.

▶ Do not place unstable articles (heavy objects, containers filled with water) on top of the refrigerator, to avoid personal injury caused by falling or electric shock caused by contact with water. ▶ Do not pull on the door shelves. The door may be pulled slant, the bottle rack may be pulled away, or the appliance may topple. ▶ Open and close the doors only with the handles. The gap between the doors and between the doors and the cabinet is very narrow. Do not extend your hands in these areas to avoid pinching your fingers. Open or close the refrigerator doors only when there are no children standing within the range of door movement. ▶ Do not store or use inflammable, explosive or corrosive materials in the appliance or in the vicinity. ▶ Do not store medicines, bacteria or chemical agents in the appliance. This appliance is a household appliance. It is not recommended to store materials that require strict temperatures.

CANDY CNOQ2S58EW - Daily use - 1

WARNING!

▶ Never store liquids in bottles or cans (besides high percentage spirits) especially carbonated beverages in the freezer, as these will burst during freezing. ▶ Check the condition of food if a warming in the freezer has taken place. ▶ Do not set unnecessarily low temperature in the refrigerator compartment. Minus temperatures may occur at high settings. Attention: Bottles can burst. ▶ Do not touch frozen goods with wet hands (wear gloves). Especially do not eat ice lollies immediately after removal from the freezer compartment. There is the risk of frostbite or the formation of frost blisters. First aid: keep immediately under running cold water. Do not pull away! ▶ Do not touch the inside surface of the freezer storage compartment when in operation, especially with wet hands, as your hands may freeze onto the surface. ▶ Unplug the appliance in the event of a power interruption or before cleaning. Allow at least 7 minutes before restarting the appliance, as frequent starting may damage the compressor. ▶ Do not use electrical devices inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

Maintenance / cleaning

▶ Make sure children are supervised if they carry out cleaning and maintenance. ▶ Disconnect the appliance from the electrical supply before undertaking any routine maintenance. Allow at least 7 minutes before restarting the appliance, as frequent starting may damage the compressor. ▶ When positioning the appliance, ensure the supply cord is not trapped or damaged. ▶ Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. ▶ Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. ▶ Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

CANDY CNOQ2S58EW - Maintenance / cleaning - 1

WARNING!

Maintenance / cleaning

Hold the plug, not the cable, when unplugging the appliance. Do not clean the appliance with hard brushes, wire brushes, detergent powder, petrol, amyl acetate, acetone and similar organic solutions, acid or alkaline solutions. Please clean with special refrigerator detergent to avoid damage. Do not scrape off frost and ice with sharp objects. Do not use sprays, electric heaters, hair dryer, steam cleaners or other sources of heat in order to avoid damage to the plastic parts. Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Do not try to repair, disassemble or modify the appliance by yourself. In case of repair please contact our customer service. Eliminate the dust on the back of the unit at least once a year to avoid hazard by fire, as well as increased energy consumption. Do not spray or flush the appliance during cleaning. Do not use water spray or steam to clean the appliance. Do not clean the cold glass shelves with hot water. Sudden temperature change may cause the glass to break.

Refrigerant gas information

CANDY CNOQ2S58EW - Refrigerant gas information - 1

WARNING!

The appliance contains the flammable refrigerant ISOBUTANE (R600a). Make sure the refrigerant circuit is not damaged during transportation or installation. Leaking refrigerant may cause eye injuries or ignite. If damage has occurred, keep away open fire sources, thoroughly ventilate the room, do not plug or unplug the power cords of the appliance or any other appliance. In case of eyes get into contact with the refrigerant, rinse immediately it under running water and call an eye specialist immediately.

Intended use

This appliance is intended for cooling and freezing food. It has been designed exclusively for use in household and similar applications such as staff kitchen areas in shops, offices and other working environments; farm houses and by clients in hotels, motels and other residential type environments as well as in bed-and-breakfast and catering business. It is not intended for commercial or industrial use.

Changes or modifications to the device are not allowed. Unintended use may cause hazards and loss of warranty claims.

Standards and directives

CANDY CNOQ2S58EW - Standards and directives - 1

CANDY CNOQ2S58EW - Standards and directives - 2

This product meets the requirements of all applicable EC directives with the corresponding harmonised standards and UK standards, which provide for CE or UKCA marking.

CANDY CNOQ2S58EW - Standards and directives - 3

NOTICE

Due to technical changes and different models, some of the illustrations in this manual may differ from your model.

6 1 2 3 4 5

MODEL:CNOQ2S58EW/EB/EX

1 Shelves 2 Fridge drawer 3 Controller 4 Door balcony 5 Adjustable feet 6 Freezer door

CANDY CNOQ2S58EW - MODEL:CNOQ2S58EW/EB/EX - 1

NOTICE

Due to technical changes and different models, some of the illustrations in this manual may differ from your model.

6 1 2 3 4 5

MODEL: CNLQ2S58EW

1 Shelves 2 Fridge drawer 3 Controller 4 Door balcony 5 Adjustable feet 6 Evaporator

Gear Description

MID MIN OFF MAX

The temperature in the refrigerator is adjusted by the temperature controller knob. The gear "MIN, MID, MAX, off" on the scale means the refrigeration effect. The worse the refrigeration effect, the higher the temperature in the cabinet, and the smaller the power consumption of the refrigerator; The stronger the refrigeration effect, the lower the temperature in the box and the greater the power consumption of the refrigerator. The "MAX" position of the scale is the lowest temperature gear in the refrigerator. This position can be used for quick freezing. After the food is completely frozen, please turn the scale back to the original setting gear. The "OFF" position on the knob is the shutdown position. When this position is set, the refrigerator will not cool. If the refrigerator needs to be stopped for a long time, please unplug the power plug.

ProposalThe common gear of the refrigerator is the "MID" position of the scale turned on.If the temperature in the box is too high, please increase the scale appropriately.If the temperature in the box is too low, please reduce the gradient appropriately.Please select the position of the temperature controller knob scale according to the actual needs.
ReminderWhen the ambient temperature of the refrigerator is high, if the scale number set is large, the ice may not stop, and the temperature in the cabinet may be too low.When the ambient temperature of the refrigerator is low, if the scale number is set to be small, the refrigerator may not be started, resulting in high temperature in the refrigerator, which is not conducive to food storage and preservation.After the temperature is adjusted, it takes a period of time to achieve the temperature balance in the box. And the length of this period depends on the size of the changed gear, the ambient temperature, the frequency of opening the door, and the amount of food stored in the refrigerator.

Before first use

Remove all packaging materials, keep them out of children's reach and dispose them in an environmentally friendly manner. ▶ Clean the inside and outside of the appliance with water and a mild detergent before putting any food in it. ▶ After the appliance has been levelled and cleaned, wait for at least 2-5 hours before connecting it to the power supply. See Section INSTALLATION. ▶ Precool the compartments at high settings before loading with food.

Diagram showing two hands holding a tray with arrows labeled ① and ② indicating movement or force direction.

Adjustable shelves

  1. The height of the shelves can be adjusted to your storage needs.
  2. To relocate a shelf, remove it first by uplifting its hind edge ① and pulling it out ②.
  3. To reinstall it, put it on the lugs on both sides and push it to the most rearward position until the rear of the shelf is fixed inside the slots in the sides.

CANDY CNOQ2S58EW - Adjustable shelves - 1

Ensure that all ends of a shelf are level.

Removable door racks/bottle holder

  1. The door racks can be removed for cleaning:
  2. Place hands on each side of the rack, lift it upwards ① and pull it out ②.
  3. In order to insert the door rack, the above steps are carried out in reverse order.

Diagram showing two labeled arrows (1 and 2) pointing upward and downward to a rectangular object, likely illustrating a mechanical or fluid system concept.

CANDY CNOQ2S58EW - Removable door racks/bottle holder - 2

When the appliance is switched on, it may take up to 12 hours for the correct temperatures to be reached.

Removable drawer

To remove the drawer out, pull out to the maximum extent ①, lift and remove ②.

In order to insert the drawer, the above steps are carried out in reverse order.

graph TD A["①"] --> B["Process Block"] C["②"] --> B B --> D["Output"] style A fill:#f9f,stroke:#333 style C fill:#f9f,stroke:#333 style B fill:#ccf,stroke:#333

The Light

The LED interior light comes on when the door is opened. The performance of the lights is not affected by any of the appliance's other settings.

CANDY CNOQ2S58EW - The Light - 1

Energy saving tips

▶ Make sure the appliance is properly ventilated (see INSTALLATION). ▶ Do not install the appliance in direct sunlight or near heat sources (e.g. stoves, heaters). ▶ Avoid unnecessarily low temperature in the appliance. The energy consumption increases the lower the temperature in the appliance is set. ▶ Allow warm food to cool down before placing it in the appliance. ▶ Open the appliance door as little and as briefly as possible. ▶ Do not overfill the appliance to avoid obstructing the air flow. ▶ Avoid air within the food packaging. ▶ Keep door seals clean so that the door always closes correctly. ▶ Defrost frozen food in the fridge storage compartment.

CANDY CNOQ2S58EW - Energy saving tips - 1

WARNING!

Disconnect the appliance from the power supply before cleaning.

Cleaning

Clean the appliance when only little or no food is stored.

The appliance should be cleaned every four weeks for good maintenance and to prevent bad stored food odours.

CANDY CNOQ2S58EW - Cleaning - 1

WARNING!

▶Do not clean the appliance with hard brushes, wire brushes, detergent powder, petrol, amyl acetate, acetone and similar organic solutions, acid or alkaline solutions. Please clean with special refrigerator detergent to avoid damage. ▶Do not spray or flush the appliance during cleaning. ▶Do not use water spray or steam to clean the appliance. ▶Do not clean the cold glass shelves with hot water. Sudden temperature change may cause the glass to break. Do not touch the inside surface of the freezer storage compartment, especially with wet hands, as your hands may freeze onto the surface.

Line drawing of a hand washing a soap bubble over a sink, with no text or symbols present.

▶Always keep the door gasket clean. ▶Clean the inside and housing of the appliance with a sponge dampened in warm water and neutral detergent.

Please scrub the interior and exterior of the refrigerator, including door sealing, door rack, glass shelves, boxes and so on, with a soft towel or sponge dipped in warm water (you may add neutral detergent into the warm water).

▶If there is liquid spilled, remove all the contaminated parts, directly rinse with running water, dry and place it back into the fridge. ▶If there is spilled cream (such as the cream, melting ice cream), please remove all the contaminated parts, put into the warm water with about 40 °C for some time, then rinse with the flow water, dry and place it back into the fridge. ▶In case some small part or component gets stuck inside of the fridge (between shelves or drawers), use small soft brush to release it. If you could not reach the part, please contact customer service ▶Rinse and dry with soft cloth. ▶Do not clean any of the parts of the appliance in a dishwasher. ▶Allow at least 7 minutes before restarting the appliance as frequent starting may damage the compressor.

Defrosting of refrigerator compartment Model :CNOQ2S58EW/EB/EX

Usually, the refrigeration compartment can automatically defrost; when the refrigerator is cooling, a layer of frost will form on the back wall of the refrigeration compartment. When the refrigerator stops cooling, the frost layer on the back wall of the refrigerator will melt away, and the defrosting water will flow into the evaporation dish on the back of the refrigerator through the drainage hole at the bottom of the back wall of the refrigerator. The heat generated by the compressor operation will cause the defrosting water to evaporate naturally. During the defrosting process, water droplets will roll off the back wall of the refrigerator. When the refrigerator cools again, the water droplets that have not dripped may freeze into ice. You can use hot water at a temperature of about 40 degrees or a plastic plate to remove them, but do not use hard or sharp tools to clean them to avoid damaging the back wall of the refrigerator. When the refrigerator gear is set higher, more frost will form on the back wall of the refrigerator. Therefore, when there is more frost on the back of the refrigerator, please lower the gear for use. Please check the drainage hole inside the refrigerator from time to time. It may be blocked. Please use a pipeline cleaner or similar tools shown in the figure to clean it.

drainage outlet clean it with tools

Defrosting of freezer compartment Model: CNOQ2S58EW/EB/EX

The freezer needs to be defrosted manually. After using the refrigerator for a period of time, a layer of frost will form on the surface of the freezer liner. If the frost layer is too thick, it will increase the power consumption of the refrigerator and affect the refrigeration performance. If ice has formed on the surface of the liner, it must be stopped for defrosting and cleaning.

Freezer defrosting method Model: CNOQ2S58EW/EB/EX

Please unplug the power plug first, take out the food, place it in a cool place, keep the refrigerator door open, wait for the frost layer to melt, collect the defrosting water and pour it out, then dry the surface of the inner container with a dry cloth.

Note: Do not use hard or sharp tools to clean, so as not to damage the surface of the refrigerator liner.

Defrosting of refrigerator compartment Model: CNLQ2S58EW

Usually, the refrigeration compartment can automatically defrost; when the refrigerator is cooling, a layer of frost will form on the surface of the evaporator at the back of the refrigeration compartment. When the refrigerator stops cooling, the frost will melt away and the defrosting water will flow into the evaporation dish at the back of the refrigerator through the drainage hole at the bottom of the refrigeration wall. The heat generated by the compressor operation will cause the defrosting water to evaporate naturally. During the defrosting process, water will drip on the surface of the evaporator. When it cools again, the water that has not dripped may freeze into ice. When there is too much ice, it will affect the use. Please stop defrosting. After stopping, you can wipe it with a cloth, but do not use hard or sharp tools to clean it to avoid damaging the evaporator. When the refrigerator gear is set higher, the surface of the evaporator will frost more, so when there is more frost, please lower the gear to use. Please check the drainage hole inside the refrigeration compartment from time to time.

damaging the surface of the inner. Warning: Be sure to keep the drainage hole open so that the defrosting water can flow out here. If there is a blockage, please clean it in time.

drainage outlet clean it with tools

CANDY CNOQ2S58EW - Defrosting of refrigerator compartment Model: CNLQ2S58EW - 2

WARNING!

Be sure to keep the drainage hole open so that the defrosting water can flow out here. If there is a blockage, please clean it in time. Warning: During artificial defrosting, maintenance, or cleaning, the temperature rise of frozen food may shorten the storage period.

Non-use for a longer period

If the appliance is not used for an extended period of time, and you want to use the Holiday function for the refrigerator:

Take out the food.

Unplug the power cord.

Clean the appliance as described above.

Keep the door open to prevent the creation of bad odors inside.

CANDY CNOQ2S58EW - Non-use for a longer period - 1

TICE

Turn the appliance off only if strictly necessary.

Moving the appliance

  1. Remove food and unplug the appliance.
  2. Secure the shelves and other movable parts in the fridge and the freezer with adhesive tape.

Do not tilt the refrigerator more than 45 degrees to avoid damaging the refrigerating system.

CANDY CNOQ2S58EW - Moving the appliance - 1

WARNING!

▶ Do not lift the appliance by its handles. ▶ Never place the appliance horizontally on the ground. ▶ Warning: During artificial defrosting, maintenance, or cleaning, the temperature rise of frozen food may shorten the storage period.

Replacing the LED lamps

WARNING!

Do not replace the LED lamp yourself; it must only be replaced by either the manufacturer or the authorized service agent.

The lamps use LED as their light source, featuring low energy consumption and long service life. If there is any abnormality, please contact customer service. See CUSTOMER SERVICE.

Parameters of the lamps:

Refrigerator compartment: 220 V max 2 W

CANDY CNOQ2S58EW - WARNING! - 1

WARNING!

▶ Do not damage the refrigerant circuit. ▶ To avoid contamination of food, please respect the following instructions: Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance. Clean regularly surfaces that can come in contact with food and accessible drainage systems. Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food. If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

Many occurring problems could be solved by yourself without specific expertise. In case of a problem, please check all shown possibilities and follow the instructions below before you contact an after-sales service. See CUSTOMER SERVICE.

CANDY CNOQ2S58EW - WARNING! - 1

WARNING!

▶ Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket. Electrical equipment should be serviced only by qualified electrical experts, because improper repairs can cause considerable consequential damages. ▶ A damaged supply cord should only be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.

Problem Possible Cause Possible Solution
The compressor does not work.Mains plug is not connected in the mains socket.The appliance is in the defrosting cycleConnect the mains plug.This is normal for an automatic defrosting
The appliance runs frequently or runs for a too long period of time.The indoor or outdoor temperature is too high.The appliance has been off power for a period of time.A door of the appliance is not tightly closed.The door has been opened too frequently or for too long.The temperature setting for the freezer compartment is too low.The door gasket is dirty, worn, cracked or mis-matched.The required air circulation is not guaranteed.In this case, it is normal for the appliance to run longer.Normally, it takes 8 to 12 hours for the appliance to cool down completely.Close the door/drawer and ensure the appliance is located on a level ground and there is no food or container jarring the door.Do not open the door/drawer too frequently.Set the temperature higher until a satisfactory refrigerator temperature is obtained. It takes 24 hours for the refrigerator temperature to become stable.Clean the door/drawer gasket or replace them by calling customer service.Ensure adequate ventilation.
The inside of the refrigerator is dirty and/or smells.The inside of the refrigerator needs cleaning.Food of strong odour is stored in the refrigerator.Clean the inside of the refrigerator.Wrap food thoroughly..
Possible SolutionPossible CauseProblem
It is not cold enough inside the appliance.·The temperature is set too high.·Too warm goods has been stored.·Too much food has been stored at one time.·The goods are too close to each other.·A door/drawer of the appliance is not tightly closed.·The door/drawer has been opened too frequently or for too long.·Reset the temperature.·Always cool down goods before storing them.·Always store small quantities of food.·Leave a gap between several foods allowing air flowing.·Close the door/drawer.·Do not open the door/drawer too frequently.
It is too cold inside the appliance.·The temperature is set too low.·Reset the temperature.
Moisture formation on the insideof the refrigerator compartment.·The climate is too warm and too damp.·A door/drawer of the appli-ance is not tightly closed.·The door/drawer has been opened too frequently or for too long.·Food containers or liquids are left open.·Increase the temperature.·Close the door/drawer.·Do not open the door/drawer too frequently.·Let hot foods cool to room temperature and cover foods and liquids.
Moisture accumulates on the refrigerators outside surface or between the doors/door and drawer.·The climate is too warm and too damp.·The door is not closed tightly. The cold air in the appliance and the warm air outside it condensates.·This is normal in damp climate and will change when the humidity decreases.·Ensure that he door/drawer is tightly shut.
Problem Possible Cause Possible Solution
Strong ice and frost in the freezer compartment.·The goods were not adequately packaged.·A door/drawer of the appliance is not tightly closed.·The door/drawer has been opened too frequently or for too long.·The door/drawer gasket is dirty, worn, cracked or mismatched.·Something on the inside prevents the door/drawer to close properly.·Always pack the goods well.·Close the door/drawer.·Do not open the door/drawer too frequently.·Clean the door/drawer gasket or replace them by new ones.·Reposition the shelves, door racks, or internal containers to allow the door/drawer to close.
The sides of the cabinet and door strip get warm.·-·This is normal.
The appliance makes abnormal sounds.·The appliance is not located on level ground.·The appliance touches some object around it.·Adjust the feet to level the appliance.·Remove objects around the appliance.
A slight sound is to be heard similar to that of flowing water.·-·This is normal.

Power interruption

In the event of a power cut, food should remain safely cold for about 5 hours. Follow these tips during a prolonged power interruption, especially in summer:

▶ Open the door/drawer as few times as possible.

▶ Do not put additional food into the appliance during a power interruption. If prior notice of a power interruption is given and the interruption duration is longer than 5 hours, make some ice and put it in a container in the top of the refrigerator compartment. An inspection of the goods is required immediately after the interruption. As temperature in the refrigerator will rise during a power interruption or other failure, the storage period and edible quality of food will be reduced. Any food that defrosts should be either consumed, or cooked and refrozen (where suitable) soon afterwards in order to prevent health risks.

Unpacking

CANDY CNOQ2S58EW - Unpacking - 1

WARNING!

▶ The appliance is heavy. - Keep all packaging materials out of children's reach and dispose them in an environmentally friendly manner. ▶ Take the appliance out of the packaging. ▶ Remove all packaging materials.

Environmental conditions

The room temperature should always be between 16°C and 38°C, since it can influence the temperature inside the appliance and its energy consumption. Do not install the appliance near other heat-emitting appliances (ovens, refrigerators) without isolation.

Space requirement

Required space when door is opened:

W1 = 824 mm

D1 = 480 mm

D2 = 1064 mm

D3 = 996 mm

Ventilation cross-section

To achieve sufficient ventilation of the appliance for safety reasons, the information of the required ventilation cross sections must be observed.

D1 D3 D2 M1

10cm 10cm 10cm

Aligning the appliance

The appliance should be placed on a flat and solid surface.

  1. Tilt the refrigerator slightly backwards.
  2. Set the feet to the desired level.

Make sure the distance to the wall on the hinge side is at least 100 mm for the door to open properly.

1. max 45° 2.

CANDY CNOQ2S58EW - Aligning the appliance - 2

For a free standing appliance: this refrigerating appliance is not intended to be used as a built-in appliance

2 h

Waiting time

The maintenance-free lubrication oil is located in the capsule of the compressor. This oil can get through the closed pipe system during slanting transport. Before connecting the appliance to the power supply you have to wait at least 2 hours so that the oil runs back into the capsule.

Electrical connection

Before each connection check if:

▶ power supply, socket and fusing are appropriate to the rating plate. ▶ the power socket is earthed and no multi-plug or extension. ▶ the power plug and socket are strictly according.

Connect the plug to a properly installed household socket.

WARNING!

To avoid risks, a damaged power cord must be replaced by the customer service (see warranty card).

Product fiche according to regulation EU No. 2019/2016

BrandCANDY
Model name / identifierCNOQ2S58EW/ EB/EXCNLQ2S58EW
Category of the modelRefrigeratorRefrigerator
Energy efficiency classEE
Annual energy consumption(kWh/year)(1)13990
Total volume(L)114129
Volume refrigerator(L)114129
Temperature of other compartments>14°CNon applicableNon applicable
Frost-free systemNoNo
Climate rating(2)N-STSN-N-ST
Noise emission class and airborne acoustical noise emissions(db(A) re 1pW)C(37)C(37)
Type of appliancefreestandingfreestanding

Explanations:

(1) Based on the results of the standards conformance test over 24 hours. The actual consumption depends on the use and the location of the appliance. (2) Climate rating SN: This appliance is intended for use in an ambient temperature of between +10°C and +32°C

Climate rating N: This appliance is intended for use in an ambient temperature of between +16°C and +32°C

Climate rating ST: This appliance is intended for use in an ambient temperature of between +16°C and +38°C

Additional technical data

Voltage / Frequency220-240V ~/ 50Hz
Input current (A)0.8
Coolant R600a
Dimensions (H/W/D in mm)850 /545/ 562

* For other countries please refer to www.candy-home.com

CANDY HOOVER GROUP Srl

Via Comolli - 20861

Brugherio(MB) ITALY

*Duration of the guarantee of the refrigerating appliance:

Minimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1 year for Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year for Morocco, 6 months for Algeria, Tunisia no legal warranty required.

*The period of spare parts for the repair of the appliance:

Thermostats, temperature sensors, printed circuit boards and light sources are available for a minimum period of seven years after placing the last unit of the model on the market.

Door handles, door hinges, trays and baskets for a minimum period of seven years and door gaskets for a minimum period of 10 years, after placing the last unit of the model on the market.

*For further information about the product, please consult https://eprel.ec.europe.eu/ or scan the QR on the energy label supplied with the appliance.

Abstract geometric composition with four gray angular shapes radiating from a central point (no text or symbols)

2024 Version A

Refrigerator with freezer

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

NOTE

2024 Version A

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

WARNING

1. max. 45° 2.

CANDY CNOQ2S58EW - WARNING - 2

WARNING

Version A 2024

CANDY CNOQ2S58EW - WARNING - 1

NOTE

Appliance alignment

2024 Version A

Refrigerator-freezer

User manual

CNLQ2S58EW

CNOQ2S58EW

CNOQ2S58EB

CNOQ2S58EX

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

NOTICE

1. max. 45° 2.

CANDY CNOQ2S58EW - NOTICE - 2

NOTICE

2024 Version A

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

NOTICE

Light

2024 Version A

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

INFORMATION

2024 version A

Refrigerator-freezer

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

NOTE

2024, version A

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

NOTE

Lighting

1. max 45° 2.

CANDY CNOQ2S58EW - Lighting - 2

NOTE

2024 Version A

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

NOTE

2024 Version A

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

WARNING

Candy Hoover Group Srl

Via Comolli - 20861

Brugherio (MB), Italy

2024 Version A

CANDY CNOQ2S58EW - WARNING - 1

WARNING

Replace the LED lamps

CANDY CNOQ2S58EW - WARNING - 1

WARNING!

Align the appliance

2024 Version A

Refrigerator-freezer combination

WARNING: Risk of fire / flammable materials

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

NOTE

Becul

2024 Version A

Refrigerator with freezer User manual

CNLQ2S58EW

CNOQ2S58EW

CNOQ2S58EB

CNOQ2S58EX

Read this manual before using the appliance and keep it for future reference.

Adjustable shelves

Diagram showing two labeled components (① and ②) with directional arrows indicating movement or force, possibly representing a mechanical or electrical system.

Lighting

Refrigerator compartment: 220 V, max. 2 W

CANDY CNOQ2S58EW - Lighting - 1

WARNING!

2024 Version A

WARNING: Risk of fire / flammable materials

Standards and directives CE UK CA

Adjustable shelves

  1. You can adjust the height of the shelves to suit your storage needs.
  2. To move a shelf, first remove it by lifting its rear edge ① and pulling it out ②.
  3. To reinstall it, place it on the guides on both sides and push it all the way back until the rear part of the shelf is secured in the slots on the side.

CANDY CNOQ2S58EW - Adjustable shelves - 1

NOTICE

Make sure all ends of the shelf are aligned.

Removable door shelves/bottle holder

CANDY CNOQ2S58EW - Removable door shelves/bottle holder - 1

NOTICE

Leveling the appliance

The appliance should be placed on a flat and sturdy surface.

  1. Tilt the refrigerator slightly backward.
  2. Set the legs to the desired level.

2024, version A

WARNING: Risk of fire or flammable material

Standards and directives

Diagram showing two hands holding a tray with arrows labeled ① and ② indicating movement or force direction.

CANDY CNOQ2S58EW - Standards and directives - 2

NOTICE

Defrosting the refrigerator compartment Model: CNOQ2S58EW/EB/EX

2024 Version A

CANDY CNOQ2S58EW - Defrosting the refrigerator compartment Model: CNOQ2S58EW/EB/EX - 1

NOTE

1. Maks. 45° 2.

CANDY CNOQ2S58EW - NOTE - 2

NOTE

2024, variant A

Adjustable shelves

CANDY CNOQ2S58EW - Adjustable shelves - 1

DO NOT

CANDY CNOQ2S58EW - DO NOT - 1

WARNING!

1. Max. 45° 2.

CANDY CNOQ2S58EW - WARNING! - 2

DO NOT

2024 version A

CANDY CNOQ2S58EW - DO NOT - 1

NOTE

CANDY CNOQ2S58EW - NOTE - 1

WARNING!

Placing the device

The device must be placed on a flat and stable surface.

2024 version A

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Product information

Brand : CANDY

Model : CNOQ2S58EW

Category : Freezer