WTW7800XW - Washer dryer BAUKNECHT - Free user manual and instructions

Product Type	Washer Dryer (combination washing and drying)
Brand	BAUKNECHT
Model	WTW7800XW
Washing capacity (approx.)	10 kg
Drying capacity (approx.)	7 kg
Dimensions (approx.)	Height: 90 cm, Width: 60 cm, Depth: 65 cm
Weight (approx.)	85 kg
Power supply	230 V / 10 A (approx.)
Detergent type	High Efficiency (HE) only
Washing system	Low-water consumption impeller
Programs	Normal, Heavy Duty, Quick Wash, Handwash/Delicate, Active Wear, Sheets, Towels, Perm Press, Darks/Colors, Jeans, Bulky Items, Whites, Allergen, Rinse/Drain & Spin, Deep Water Soak, Clean Washer
Available options	Soil Level, Spin Speed, Wash/Rinse Temp, Deep Clean, Extra Rinse, EcoBoost, Fabric Softener, Oxi, Delay Wash
Display	Estimated remaining time, EcoMonitor, error code
Indicator lights	Lid Lock, Add a Garment, Done, Delay Wash
Dispensers	HE detergent, bleach/Oxi (max 180 mL), liquid fabric softener
Basket light	Yes (LED, turns off after 30 seconds)
Maintenance and cleaning	Clean Washer with Affresh cycle, exterior cleaning with damp cloth, cleaning dispensers
Winter care	Add RV antifreeze into the basket, Rinse & Spin cycle
Safety	Lid lock, unbalanced load detection, automatic shut-off, anti-foam system
Warranty	1 year limited warranty (parts and labor)
Replacement parts	Genuine FSP® parts recommended
General information	40-page user manual available for download

Frequently Asked Questions - WTW7800XW BAUKNECHT

What type of detergent to use in the Bauknecht WTW7800XW washer dryer?

Use only High Efficiency (HE) detergent. The packaging is marked "HE" or "High Efficiency". Regular detergents produce too much foam and may damage the appliance.

Why doesn't my machine fill with water immediately after starting?

This is normal: the washer first performs an automatic load detection for 2 to 3 minutes. It rotates the drum in pulses to determine the necessary water level before starting to fill.

Can I add clothes after the cycle has started?

Yes, when the Add a Garment indicator is lit. Press START/PAUSE, wait for the lid to unlock (this may take a few minutes if the machine is spinning), add at most 1 or 2 garments, close the lid and press START/PAUSE again.

What does the error code "oL" on the display mean?

The code oL indicates an overload. The machine drains water and detergent. Remove some items, add HE detergent again, close the lid and restart.

How to clean the inside of the washer dryer?

Use the Clean Washer with Affresh cycle once a month. You can also add 1 cup (250 mL) of liquid bleach into the bleach dispenser (without detergent). Do not interrupt the cycle.

Can I use fabric softener and Oxi at the same time?

Yes, but you must select the corresponding options via the dispenser selector. Fill the compartments separately and choose both Fabric Softener and Oxi. Never mix products in the same compartment.

What to do in case of odors from the machine?

Perform a monthly cleaning with the Clean Washer cycle. Use only HE detergent and remove laundry immediately after the cycle ends. Leave the lid slightly open between uses to air out.

How to winterize the washer dryer to prevent freezing?

Close the water taps, disconnect the inlet hoses. Pour 1 liter of RV antifreeze into the drum and run a Rinse & Spin cycle for 30 seconds. Unplug the appliance.

Do clothes come out wetter than with a classic machine?

No, but the low-water consumption system uses less water. Clothes are not submerged, which is normal. For drier spin, choose a higher spin speed (if the fabric allows).

How to reset an "F##" error code?

Press START/PAUSE once to clear the code, then a second time to restart. If the code reappears, contact customer service.

USER MANUAL WTW7800XW BAUKNECHT

CYCLEGUIDE 6
USING YOUR WASHER. 8

Using Laundry Product Dispensers. 9

Starting Your Washer 9

WASHER MAINTENANCE 11
TROUBLESHOOTING 13
WARRANTY 18
ASSISTANCE OR SERVICE............Back Cover

Table des Matieres

SECURITE DE LA LAVEUSE 19
QUOI DE NEUF SOUS LE COUVERCLE? 20
TABLEEAUDCOMMANDE
ET CARACTERISTIQUES 21

Distributeurs 22

GUIDE DES PROGRAMMES 23

UTILISATION DE LA LAVEUSE 26

Designed to use only HE High Efficiency detergents.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

DANGER

WARNING

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

Read all instructions before using the washer.
- Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
- Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. SAVE THIS

• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
  Before the washer is removed from service or discarded, remove the door or lid.
• Do not reach into the washer if the drum, tub or agitator is moving.
• Do not install or store the washer where it will be exposed to the weather.
  Do not tamper with controls.
• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
  See "Electrical Requirements" located in the installation instructions for grounding instructions.

SAVE THESE INSTRUCTIONS

State of California Proposition 65Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

Cleaning with Less Water

Traditional agitator-style washer

Washer with low-water washplate wash system

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

When loading the washer with dirty laundry, fill it evenly around the basket wall.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the "Cycle Status Lights" section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

As the washer dampens and moves the load, the level of the clothes will settle in the basket. This is normal, and does not indicate that more clothes should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use.

Use only High Efficiency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

Not all features and cycles are available on all models.

1 POWER BUTTON

Press to turn the washer ON. Pressing once while the washer is on will cancel the current cycle, pressing twice will turn the washer OFF.

2 WASH CYCLE KNOB

Turn the Wash Cycle knob to select a cycle for your laundry load. See "Cycle Guide" for detailed descriptions of cycles.

TIME/STATUS DISPLAY

The Estimated Time Remaining display shows the time required for the cycle to complete. Factors such as load size and water pressure may affect the time shown in the display. Overloading, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time, as well.

The Delay Wash indicator will light if you have set a delay start to the cycle.

The Add a Garment indicator will let you know when it is still possible to add items to the load.

When the cycle is complete, the Done indicator will light until the lid is opened.

ECOMONITOR

Your washer is specially designed to conserve energy and water. Each cycle, along with any selected options, will result in different energy and water usage. To use the Eco Monitor, choose the best cycle for the load being washed, then adjust temperature and spin speed options to improve the energy usage within that cycle.

5 START/PAUSE BUTTON

Press and hold 3 seconds to start the selected cycle; press again to pause a cycle.

CYCLE SIGNAL BUTTON

Use this option to adjust volume of the signal that sounds at end of cycle. A louder signal is helpful in removing items as soon as cycle is complete.

7 LID LOCK INDICATOR

This light indicates that the lid is locked and cannot be opened. If you need to open the lid, press START/PAUSE. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/PAUSE again to restart the cycle.

8 DISPENSER SELECTOR

Press this button to set the dispensers for Oxi, Fabric Softener, or both so that the selected laundry product is added to the load at the correct time.

CYCLE SETTINGS AND OPTIONS

When you select a cycle, its default settings will light up.

SOIL LEVEL

Soil Level (wash time) is preset for each wash cycle. As you press the Soil Level pad, the cycle time (minutes) will increase or decrease in the Estimated Time Remaining display and a different wash time will appear.

For most loads, use the Soil Level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, press SOIL LEVEL to select more wash time, if needed. For lightly soiled and delicate fabrics, press SOIL LEVEL to select less wash time, if needed. A lower Soil Level setting will help reduce tangling and wrinkling.

SPIN SPEED

This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be changed. Not all spin speeds are available with all cycles.

• Faster spin speeds mean shorter dry times, but may increase wrinkling in your load.
• Slower spin speeds mean less wrinkling, but will leave your load more damp.

WASH/RINSE TEMP

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• Warm and hot water may be cooler than what your previous washer provided.
• Even for cold wash settings, some warm water may be added to the washer to maintain a minimum temperature. For cold water with no warm water added, select tap cold.

You may also add or remove options for each cycle. Not all options can be used with all cycles, and some are preset to work with certain cycles.

DEEP CLEAN

This option provides enhanced cleaning action for tough stains. It will add additional time to the cycle. Deep Clean should be started on a dry load only and must be selected before the washer has started to fill.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

ECOBOOST

The EcoBoost option allows you to increase your energy savings on your wash cycles. When this option is used, the wash cycle will use cooler wash water than the selected cycle and may increase the spin speed for faster drying.

10 LED BASKET LIGHT (on some models)

A basket light illuminates the basket making loading and unloading easier. The light comes on when the lid is opened, and turns off automatically about 30 seconds after the lid is closed. If the lid is left open, the basket light will turn off on its own after a few minutes.

Dispensers

A High Efficiency "HE" detergent dispenser

Add liquid or powdered HE detergent product to this dispenser for your main wash cycle.

Use only High Efficiency (HE) detergent.

Liquid chlorine bleach / Timed Oxi dispenser

Liquid Chlorine Bleach: This dispenser holds up to 3/4 cup (180 mL) liquid chlorine bleach. The bleach will be automatically diluted and dispensed at the optimum time during the wash cycle. This dispenser cannot dilute powdered bleach.

Oxi: This dispenser holds up to 3/4 cup (180 mL) Oxi booster or other laundry booster, such as powdered or liquid color-safe bleach. Laundry boosters are automatically dispensed at the proper time during the wash cycle. Be sure to select Timed Oxi from the options to assure proper dispensing.

NOTE: Fill dispenser with only bleach OR oxi. Do not mix products.

Liquid fabric softener dispenser

Pour measured liquid fabric softener into the liquid fabric softener dispenser, if desired. It will dispense automatically at the optimum time when the Fabric Softener option is selected.

• Use only liquid fabric softener in this dispenser.

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle.

For best fabric care, choose the cycle that best fits the load being washed.

If using the Eco Monitor, adjust the temperature and spin speed within that cycle to improve energy usage.

Not all cycles and options are available on all models.

Items to wash:	Cycle:	Wash/Rinse Temperature:	Spin Speed:	Soil Level:	Available Options:	Cycle Details:
Lightly soiled garments	Quick Wash	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse Fabric Softener Oxi	Use this cycle to wash small loads of 2-3 lightly soiled garments that are needed in a hurry. This cycle combines a fast agitation, a shortened wash time, and a high-speed spin to shorten drying times.
Machine-wash silks, hand-wash fabrics and wool	Handwash/Delicate	Warm/Cold Warm/Warm Cold/Cold Tap Cold/Cold	Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse Fabric Softener Oxi	Use this cycle for machine washable delicate garments. This cycle uses intermittent wash action with cool water and slow spin to gently care for fine washables and avoid shrinkage. Place small items in mesh bags before washing.
Athletic and high-performance wear	Active Wear	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse EcoBoost Fabric Softener Oxi	Use this cycle to wash loads of no-iron fabrics such as sport shirts and other active wear.
Normally soiled sheets	Sheets	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Extra Rinse EcoBoost Fabric Softener Oxi	Use this cycle to wash bed sheets. This cycle uses extra water and a special wash action to reduce tangling.
Towels and terrycloth items	Towels	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse EcoBoost Fabric Softener Oxi	This cycle defaults to a warm wash and medium spin speed. Hotter temperatures help remove soils and odors; faster spin speeds will reduce drying times.
No-iron fabrics	Perm Press/Casual	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse EcoBoost Fabric Softener Oxi	Use this cycle for lightly soiled office wear. The cycle uses a warm wash, a cooldown, and medium spin speeds for better wrinkle performance.
Cottons, linens, and mixed garment loads	Normal	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse EcoBoost Fabric Softener Oxi	Use this cycle to clean normally soiled cottons, linens, and mixed fabric loads. Default settings can be adjusted as needed.
Brightly or dark colored casual garments	Darks/Colors	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse EcoBoost Fabric Softener Oxi	Cold water temperatures are used to maintain dark dyes. Normal wash action and medium wash time is preset. Settings can be adjusted as needed.
Jeans, denims, and similar fabrics	Jeans	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse EcoBoost Fabric Softener Oxi	This cycle adds extra water in the wash. If fading is a concern, a cooler wash temperature and lower soil level can be selected. For work jeans, select a higher soil level setting and warmer temperatures for improved cleaning.

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle.

For best fabric care, choose the cycle that best fits the load being washed.

If using the Eco Monitor, adjust the temperature and spin speed within that cycle to improve energy usage.

Not all cycles and options are available on all models.

Items to wash:	Cycle:	Wash/Rinse Temperature:	Spin Speed:	Soil Level:	Available Options:	Cycle Details:
Large items such as sleeping bags, small comforters, jackets	Bulky Items	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	Medium Low No Spin	Heavy Normal Medium Light	Extra Rinse EcoBoost Fabric Softener Oxi	This cycle is designed for oversized items that do not easily absorb water, such as comforters, pillows, and poly-filled jackets. The cycle uses an initial soak to thoroughly saturate the item(s).
Sturdy fabrics, colorfast items	Heavy Duty	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse EcoBoost Fabric Softener Oxi	Use this cycle for heavily soiled or sturdy cotton items. This cycle combines high-speed wash action, longer wash time, and extra high-speed spin to shorten drying times. Adjust temperature settings as needed.
Heavily soiled white fabrics	Whites	Hot/Cold Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse EcoBoost Fabric Softener Oxi	This cycle adds liquid chlorine bleach to the load at the proper time for improved whitening of soiled white fabrics.
Heavily soiled, colorfast fabrics	Allergen †	Hot/Cold	High Medium Low No Spin	Heavy Normal Medium Light	Deep Clean Extra Rinse EcoBoost Fabric Softener Oxi	Uses more water to flush out allergens such as dust mites and pet dander from normally-soiled items. This cycle removes more than 95% of allergens.
Swimsuits, items that need rinsing only.	Rinse/Drain & Spin	Warm/Warm Warm/Cold Cold/Cold Tap Cold/Cold	High Medium Low No Spin		Extra Rinse EcoBoost Fabric Softener	This cycle uses a high-speed spin. For some fabrics, you may wish to set the spin speed to a lower setting.
Wet load of clothes	Rinse/Drain & Spin		High Medium Low			To select, choose Rinse/Drain & Spin and turn off Extra Rinse. Use this cycle to spin excess water out of a load. This cycle drains the water and spins at a high speed. Spin speed is adjustable.
Heavily soiled fabrics	Deep Water Soak	Warm/Cold Cold/Cold Tap Cold/Cold	No Spin	Heavy Normal Medium Light	EcoBoost	Adjustable soak time to loosen heavy soils. At the end of the cycle, the washer will drain but not spin, and a tone will sound. To set a follow-up cycle, add additional detergent and select a cycle based on fabric type.
No clothes in washer	Clean Washer with Affresh™				EcoBoost	Use once a month to keep the inside of the washer fresh and clean. Higher water levels and Affresh work together to thoroughly clean the washer interior.

† Models WTW7800XW*1 only:

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

WARNING

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil.

Do not dry anything that has ever had any type of oil on it (including cooking oils).

Doing so can result in death, explosion, or fire.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the impeller and become trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing; heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes. Remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing water-proof or water-resistant items, load evenly. See "Cycle Guide" for tips and more information on using the Bulky Items cycle.
• Use mesh bags to help avoid tangling when washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.

2. Load laundry into washer

Load garments in loose heaps evenly around basket wall. Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

Using Laundry Product Dispensers

Add a measured amount of HE detergent into detergent dispenser.

IMPORTANT: Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use.

HELPFUL TIP: See "Washer Maintenance" for information on recommended method of cleaning washer dispensers.

Add liquid chlorine bleach or Oxi laundry boost product to the dispenser. When using Oxi products or other laundry boosters (liquid or powdered color-safe bleach), select the Oxi option, press the Dispensers button until Oxi is selected. It is not necessary to select the Oxi option when using liquid chlorine bleach.

• Do not overfill, dilute, or use more than 3 / 4 cup (180~mL) of liquid chlorine bleach. Overfilling will cause the bleach or Oxi product to dispense immediately into the washer.
• Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

follow manufacturer's directions for correct amount of fabric softener based on your load size. Then select Fabric Softener option.

IMPORTANT: Fabric Softener option must be selected to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer. If Extra Rinse option is selected, fabric softener will be dispensed in the last rinse.

NOTE: Do not use liquid fabric softener dispenser balls in this washer. They will not dispense correctly.

Starting Your Washer

7. Select cycle

Turn cycle knob to choose your wash cycle. Estimated Time Remaining will light up with a cycle time. You may notice time adjusting during the cycle. This is normal.

If you do not want to begin a cycle immediately, you may choose DELAY WASH option.

Est. Time Remaining

To choose a delay time:

1. Press DELAY WASH button to select desired delay time.
2. Press START/PAUSE.

To cancel delaying a cycle:

1. Press START/PAUSE again to begin a wash cycle immediately.

IMPORTANT: When delaying a cycle, use liquid HE detergent only in the dispenser. Powdered detergents may absorb moisture from a previous cycle and clump before the wash cycle begins.

8. Select cycle settings

Once you select a cycle, the default settings for that cycle will be lit. Press the cycle settings buttons to change the Soil Level, Spin Speed, and Wash/Rinse Temperature, if desired. Not all settings are available with all cycles.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.

Wash Temp	Suggested Fabrics
Hot Some cold water is added to save energy. This will be cooler than your hot water heater setting.	Whites and pastels Durable garments Heavy soils
Warm Some cold water will be added, so this may be cooler than what your previous washer provided.	Bright colors Moderate to light soils
Cold Warm water may be added to assist in soil removal and to help dissolve detergents.	Dark colors that bleed or fade Light soils
Tap Cold This is the temperature from your faucet.	Cold water temperatures are used to maintain colors and prevent dyes from transferring.

9. Select cycle options

EcoBoost

Extra

Binse

Deep

Clean

Fabric

Softener

Dispensers

Signal

Loud.

Lou Soft

Off

Lid Lock

Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Deep Clean or Extra Rinse. These may be turned off, if desired.

NOTE: Not all options are available with all cycles.

10. Press START/PAUSE to begin wash cycle

START

Pause

Press the START/PAUSE button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed. When the cycle has finished, the DONE indicator will light and the end of cycle signal will sound (if set). Promptly remove garments when cycle is done to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments, you may do so while the Add a Garment indicator is lit.

Press START/PAUSE; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/PAUSE again to resume the cycle.

If lid is left open for more than 10 minutes the water will pump out.

Delay in water fill

Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to filling. This is normal operation.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

CLEANING YOUR WASHER

Keep your washer as clean and fresh as your clothes. To keep washer interior odor-free, follow this recommended monthly cleaning procedure:

1. Make sure the washer is empty.
2. Using recommended AFFRESH® washer cleaner, add one tablet to washer drum.

OR

If using liquid chlorine bleach, add 1 cup (250 mL) to liquid chlorine bleach dispenser.

IMPORTANT: Do not add detergent to CLEAN WASHER with AFFRESH™ cycle. Do not use more than recommended amount of bleach to avoid damaging product over time.

1. Close washer lid.
2. Press POWER.
3. Select CLEAN WASHER with AFFRESH™ cycle.
4. Press START/PAUSE. Water will pour into washer for a moment and pause, lid will lock, then cycle will continue.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START/PAUSE twice and run a RINSE AND SPIN cycle to ensure cleaner or bleach have been rinsed from washer.

To clean exterior:

1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.

IMPORTANT: To avoid damaging the washer's finish, do not use abrasive products.

CLEANING YOUR DISPENSERS

You may find laundry product residue leftover in your dispensers. To remove residue, wipe with a damp cloth and towel dry.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water inlet hoses.
2. If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system.
4. Unplug power cord.
5. Place inlet hoses inside washer basket.
6. Drape power cord and drain hose over the console and secure with masking tape.
7. Place foam packing ring from original shipping materials back inside washer. If you do not have packing ring, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE AND SPIN cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage or moving:

1. Refer to Installation Instructions to locate, level, and connect washer.
2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through BULKY ITEMS cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer's recommended amount for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call.
If you experience	Possible Causes	Solution
Vibration or Off-Balance
Vibration, rocking, or "walking"	Feet may not be in contact with the floor and locked.	Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
	Washer may not be level.	Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.
		See "Level the Washer" in the "Installation Instructions".
Vibration during spinning or washer stopped with all dial lights flashing	Load could be unbalanced.	Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer.
		Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. If the dial is flashing, redistribute the load, close the lid, and press START/PAUSE.
		Use Bulky Items cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. Other items are not appropriate for Bulky Items cycle. See "Cycle Guide".
		Item or load not suitable for selected cycle. See "Cycle Guide" and "Using Your Washer" in this "Use and Care Guide".
Noises -For normal operating sounds, go to www.whirlpool.com/help.
Clicking or metallic noises	Objects caught in washer drain system.	Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
		It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.
Gurgling or humming	Washer may be draining water.	It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles.
Humming	The washer is sensing the load size.	You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins will take several minutes before water is added to the washer.
Water Leaks
Check the following for proper installation:	Washer not level.	Water may splash off basket if washer is not level.
	Fill hoses not attached tightly.	Tighten fill-hose connection.
	Fill hose washers	Make sure all four fill hose flat washers are properly seated.
	Drain hose connection	Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
		Do not place tape over drain opening.
	Check household plumbing for leaks or clogged sink or drain.	Water can backup out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
	Washer not loaded as recommended.	An unbalanced load can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions.
Washer not performing as expected
Not enough water in washer	Load not completely covered in water.	This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's New under the Lid."
		IMPORTANT: Do not add more water to washer. The added water lifts the load off the impeller, resulting in less cleaning.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call.
If you experience	Possible Causes	Solution
Washer not performing as expected (cont.)
Washer won't run or fill, washer stops working	Check for proper water supply.	Both hoses must be attached and have water flowing to inlet valve.
		Both Hot and Cold water faucets must be turned on.
		Check that inlet valve screens have not become clogged.
		Check for any kinks in inlet hoses, which can restrict water flow.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

If you experience	Possible Causes	Solution
Washer not performing as expected (cont.)
Washer won't run or fill, washer stops working (cont.)	Check proper electrical supply.	Plug power cord into a grounded 3 prong outlet.
		Do not use an extension cord.
		Ensure there is power to outlet.
		Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.
	Normal washer operation.	Lid must be closed for washer to run.
		Washer will pause during certain phases of cycle. Do not interrupt cycle.
		Washer may be stopped to reduce suds.
		The washer senses the dry load with short spins that may take 2 to 3 minutes before water is added. You may hear the hum of the spins. This is normal.
	Washer may be tightly packed.	Remove several items, rearrange load evenly in basket and add detergent. Close lid and press START/PAUSE.
		Do not add more than 1 or 2 additional items after cycle has started.
		Do not add more water to the washer.
	Not using HE detergent or using too much HE detergent.	Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and following detergent directions based on your load requirements.
		To remove suds, cancel cycle. Select DRAIN & SPIN. Select your cycle. Press START/PAUSE. Do not add more detergent.
Washer not draining/ spinning, loads are still wet	Empty pockets and use garment bags for small items.	Small items may have been caught in pump or between basket and tub, which can slow draining.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call.
If you experience	Possible causes	Solution
Washer not performing as expected (cont.)
Washer not draining/ spinning, loads are still wet (cont.)	Using cycles with a lower spin speed.	Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment.
	Washer may be tightly packed or unbalanced.	Tightly packed loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select DRAIN & SPIN to remove excess water. See "Using Your Washer" for loading recommendations.
	Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm).	Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.
	Not using HE detergent or using too much HE detergent.	Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, Select RINSE & SPIN. Do not add detergent.
Incorrect or wrong wash or rinse temperatures	Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
		Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
		Check that inlet valve screens are not clogged.
		Remove any kinks in hoses.
	Energy saving controlled wash temperatures.	Energy Star washers may use cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes.
Load not rinsed	Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
		Both hoses must be attached and have water flowing to the inlet valve.
		Both hot and cold water faucets must be on.
		Inlet valve screens on washer maybe clogged.
		Remove any kinks in the inlet hose.
	Not using HE detergent or using too much HE detergent.	The suds from regular detergent can cause the washer to operate incorrectly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow detergent directions based on load size and soil level.
	Washer may be tightly packed.	The washer is less efficient at rinsing when load is tightly packed.
		Load garments in loose heaps evenly around the basket wall. Load with dry items only.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 garments after washer has started.
	Fabric softener option not selected.	When using fabric softener, be sure the Fabric Softener option is selected.
Sand, pet hair, lint, etc. on load after washing	Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing.	Add an Extra Rinse to the selected cycle.
Load is tangling	Washer not loaded as recommended.	Load garments in loose heaps evenly around the basket wall.
		Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call.
If you experience	Possible Causes	Solution
Washer not performing as expected (cont.)
Load is tangling (cont.)	Wash action and/or spin speed too fast for load.	Select a cycle with a slower wash action and slower spin speed. Note that items will be wetter than when using a higher speed spin.
Not cleaning or removing stains	Wash load not completely covered in water.	Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move.
	Added more water to washer.	Do not add additional water to washer. Additional water lifts the laundry off the impeller, resulting in less cleaning.
	Washer not loaded as recommended.	Load garments in loose heaps evenly around the basket wall. Load with dry items only.
		Add only 1 or 2 garments after washer has started.
	Not using HE detergent or using too much HE detergent.	The suds from regular detergent can prevent washer from operating correctly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow detergent directions based on load size and soil level.
	Not using correct cycle for fabric type.	Use a higher soil level cycle option and warmer wash temperature to improve cleaning.
		If using Quick Wash cycle (on some models), wash only a few items.
		Use Whites and Heavy Duty cycle for tough cleaning.
		See the "Cycle Guide" to match your load with the best cycle.
	Not using dispensers.	Use dispensers to avoid chlorine bleach and fabric softener staining.
		Load dispensers before starting a cycle.
		Avoid overfilling.
		Do not add products directly onto load.
	Not washing like colors together.	Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.
Odors	Monthly maintenance not done as recommended.	Run the Clean Washer cycle with AFFRESH™ monthly. See "Cleaning Your Washer" in "Washer Maintenance".
		Unload washer as soon as cycle is complete.
	Not using HE detergent or using too much HE detergent.	Use only HE detergent. Be sure to measure correctly.
		Always follow the detergent directions.
		See "Cleaning your Washer" section.
Fabric Damage	Sharp items were in pockets during wash cycle.	Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
	Strings and straps could have tangled.	Tie all strings and straps before starting wash load.
	Items may have been damaged before washing.	Mend rips and broken threads in seams before washing.
	Fabric damage can occur if the load is tightly packed.	Load garments in loose heaps evenly around the basket wall.
		Load items should move freely during wash to avoid damage,
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 garments after washer is started.
	Garment care instructions may not have been followed.	Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call.
If you experience	Possible Causes	Solution
Washer not performing as expected (cont.)
Fabric Damage (cont.)	Liquid chlorine bleach may have been added incorrectly.	Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
		Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
		Do not place load items on top of bleach dispenser when loading and unloading washer.
Incorrect dispenser operation	Clogged dispensers or laundry products dispensing too soon.	Do not overfill dispenser. Overfilling causes immediate dispensing.
		Always select Fabric Softener option to assure proper dispensing.
		Load dispensers before starting a cycle.
		It is normal for small amounts of water to be remain in dispenser at the end of the cycle.
		Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load.
	Liquid chlorine bleach not used in dispenser.	Use only liquid chlorine bleach in the Bleach dispenser.
Error Code Appears in Display
oL (overloaded) appears in display	Load too large.	If an overload is detected, the washer will drain any water and detergent in the washer. Remove several items and add HE detergent. Close lid and press START/PAUSE.
uL (unbalanced load) appears in display	Load not balanced. The washer is running a load-balance correction routine.	Allow the machine to continue. If the dial is flashing and the machine has stopped, redistribute the load, close the lid, and press START/PAUSE.
LF (too long to fill) appears in display	Washer taking too long to fill. Drain extends more than 4.5" (114 mm) into standpipe.	Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening. See "Installation Instructions".
Ld (too long to drain water ) appears in display	Washer taking too long to drain water. Drain extends more than 4.5" (114 mm) into standpipe.	Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening.
		Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See "Installation Instructions".
HC (Hot and Cold hoses reversed) appears in display	Hot and cold inlet hoses have been installed incorrectly.	This code will appear at the end of the wash cycle to indicate that cold water hose is connected to the hot water inlet and hot water hose is connected to the cold water inlet.
Sd (Excess suds) appears in display	Excessive suds in washer. Washer is running a suds reduction routine.	Allow the washer to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer's instructions. If the dial is flashing, reselect your desired cycle using a cold wash temperature, and press START/PAUSE. Do not add detergent.
dL (Lid cannot lock) appears in display	An item in the load may be keeping the lid from locking.	Check for items directly under the lid.
lid (Lid opened) appears in display	Washer lid left open.	Close the lid to clear the display. If the lid is left open for more than 10 minutes, the cycle will reset and water in the washer will drain.
dU (Lid cannot unlock) appears in display	Objects on washer lid prevent it from unlocking.	Remove objects, such as a basket of laundry, from the top of the washer.
F## code (F-type error code) appears in display	System error code.	Press START/PAUSE once to clear the code. Then press START/PAUSE again to restart washer. If code appears again, call for service.

WHIRLPOOL CORPORATION LAUNDRY WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter "Whirlpool") will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Whirlpool designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCUSED FROM WARRANTY

This limited warranty does not cover:

1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Pick up and delivery. This major appliance is intended to be repaired in your home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Whirlpool servicer is not available.
9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Whirlpool's published installation instructions.
10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined.

DISCLAIMER OF IMPLIED WARRANTYES

IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.

If you think you need repair service, first see the "Troubleshooting" section of the Use & Care Guide. If you are unable to resolve the problem after checking "Troubleshooting," additional help can be found by checking the "Assistance or Service" section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777. 7/08

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.

Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product.

Dealer name

Address

Phone number

Model number

Serial number

Purchase date

GARANTIE DES GROS APPAREILS MENAGERS WHIRLPOOL CORPORATION

GARANTIE LIMITEE

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check "Troubleshooting" or visit www.whirlpool.com/help. It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts or to order accessories

We recommend that you use only FSP® Factory Specified Parts.

These parts will fit right and work right because they are made with the same precision

used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts, assistance in your area, or accessories:

Whirlpool Corporation Customer eXperience Center

1-800-253-1301 www.whirlpool.com

Whirlpool Canada LP

Customer eXperience Centre

1-800-807-6777

www.whirlpool.ca

1-800-442-9991 (Accessories)

www.whirlpool.com/accessories

or call your nearest designated service center or refer to your Yellow Pages telephone directory.

Our consultants provide assistance with

In the U.S.A.

Features and specifications on our full line of appliances.
Installation information.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

In the U.S.A. and Canada

Use and maintenance procedures.
■ Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada.

You can write with any questions or concerns at:

Whirlpool Corporation

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Customer eXperience Centre

Whirlpool Canada LP

Unit 200 - 6750 Century Ave.

Mississauga, ON L5N 0B7

Please include a daytime phone number in your correspondence.

ASSISTANCE OU SERVICE