RZ38B98C5AP - Refrigerator SAMSUNG - Free user manual and instructions

Product type	French door refrigerator-freezer
Brand	Samsung
Model	RZ38B98C5AP
Dimensions (H x W x D)	1780 x 912 x 734 mm
Net weight	102 kg
Total net capacity	600 L
Refrigerator net capacity	420 L
Freezer net capacity	180 L
Energy class	E
Annual consumption	320 kWh/year
Cooling type	No Frost (fan-assisted)
Main functions	Fan cooling, external water dispenser, LED lighting, digital display, open door alarm
Maintenance and cleaning	Interior cleaning with a soft cloth and soapy water; automatic defrosting thanks to the No Frost system
Safety	Temperature alarm, child lock (depending on model), adjustable feet
Spare parts and repairability	Parts available via Samsung customer service; repairability index available on the Samsung website
General information	Refrigerator in white or stainless steel (check product sheet); free-standing installation

Frequently Asked Questions - RZ38B98C5AP SAMSUNG

What are the dimensions of the Samsung RZ38B98C5AP?

The approximate dimensions are 1780 mm in height, 912 mm in width, and 734 mm in depth. Please check the installation space before purchase.

How to adjust the refrigerator temperature?

Use the digital control panel on the door. Recommended settings are 3°C for the fridge and -18°C for the freezer. Press the + or - buttons to adjust.

Why is my refrigerator making noise?

Normal noise may come from the compressor, fan, or refrigerant fluid circulation. If the noise is unusually loud, check that the appliance is level and not in contact with furniture.

How to clean the water dispenser?

Clean the internal water tank with a mixture of warm water and white vinegar every 3 months. Do not use abrasive products. Rinse thoroughly.

What to do if the open door alarm sounds?

Close the door completely. If the alarm persists, check that nothing is preventing closure (food, seal). If necessary, adjust the feet to rebalance the appliance.

Is the No Frost system automatic?

Yes, the No Frost system prevents frost formation and requires no manual defrosting. Cold air circulates continuously to maintain a uniform temperature.

How to change the interior bulb?

Unplug the appliance. Remove the bulb cover (often clipped) and replace the defective LED bulb with one of the same type (reference in the manual). Reconnect.

What is the annual energy consumption?

The annual consumption is approximately 320 kWh, which corresponds to energy class E. Actual consumption depends on usage.

Can I install the refrigerator outdoors?

No, this refrigerator is designed for indoor use in a dry, ventilated place. Outdoor temperatures can affect its operation.

Where to find spare parts?

Contact Samsung customer service or check the Samsung care website. Parts such as shelves, water filters, and bulbs are available subject to compatibility.

USER MANUAL RZ38B98C5AP SAMSUNG

User servicing manual

1. You can check where to buy replacement parts at http://samsung.com
2. Visit the part purchase site and enter the model code of your product to check the parts available for purchase. The model code is labelled on the outer side of your product.
3. You can check the model code and version on the barcode label at the bottom left of the product.
4. For replacement parts, make sure the part name matches that of the illustration in this manual.
5. User-serviceable parts are limited to handles (some models only), gaskets, drawers, and hinges.

NOTE

Following the repair by a non-authorised service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.

CAUTION

• The part name listed on the site may differ from that in this manual. Please make sure you choose the right part name.
• Replacing hinges requires extreme caution because it involves detaching the door.
• Be sure to wear safety gloves while making repairs.

English

The actual image and provided parts of the refrigerator may differ, depending on the model and the country.

RZ38* RR40* RW33*

01 Top hinge 02 Gasket

03 Drawer 04 Barcode label

05 Flex Pantry

NOTE

The order of parts disassembly and assembly are the same for the freezer and fridge.

Gasket replacement

CAUTION

Make sure you firmly attach the gasket. Otherwise, cold air from the refrigerator may leak.

To remove the gasket

Open the door and remove the gasket from the door.

To replace the gasket

Attach a new gasket to the refrigerator door. Make sure there is no gap between the new gasket and the door.

Drawer / Flex Pantry replacement

CAUTION

Check that the drawer is inserted properly into the rail during assembly.

To remove the drawer

1. Pull the drawer forward.
2. Remove the drawer by tilting it.

To remove the Flex Pantry

1. Pull the drawer forward.
2. Press the hooks on the lower left/right sides to detach.

1. Lift it to remove.

To reattach the drawers / Flex Pantry

Reattaching the drawers follows the reverse order of their respective removal steps.

Hinge replacement

To replace the hinges, you must remove the doors first.

CAUTION

• When removing the doors, take extreme caution because the doors are heavy.
• Before replacing the hinges, put a soft pad such as cardboard on the floor to prevent scratches on the door when you place the doors down.
• As the hinges must be handled carefully and replaced by two or more persons, we recommend you to call for professional technical service.
• If you remove the hinge without holding the door, the door may fall and cause injury.
• Ensure that the shaft is firmly tightened on the hinge.
• Check that the hinge is firmly attached to the cabinet. • Make sure the wire connectors are connected properly.
• Be careful not to damage the wires when fastening the top cover.

WARNING

• Tilting/laying the refrigerator requires a minimum of 2 people.
• Disconnect the power cord before reversing the doors.

Tools required (not provided)

Phillips screwdriver Flat-head screwdriver 10 mm spanner

(for top hinge shaft)

8 mm socket wrench (for bolts)

12 mm spanner (for bottom hinge shaft)

Remove the door

1. Open the DOOR and disassemble the COVER CAP DOOR.

NOTE

Keep the COVER CAP DOOR in a safe place.

1. Unfasten 1 SCREW at the ASSY COVER HINGE's bottom to remove the hinge downward.

1. Separate the wire housing.

Hinge

1. Remove 4 SCREWs at the top/bottom.

NOTE

Keep the SCREWs in a safe place.

1. Remove the upper part of the DOOR by pulling forward then lift it to remove the DOOR.

CAUTION

Be careful not to drop the DOOR. Hold the door firmly while taking out SCREWs.

The DOORS weigh a lot. Take extra care when removing the DOOR to prevent damage to the DOOR or injury to you.

The identical procedure is used if the DOORS open the opposite way.

(Only the parts' placements are reversed.)

1. With the HINGE wide open,

1. Remove CAP HINGE
2. Remove 2 fixed SCREWs for the HINGE
3. Take out HINGE.

NOTE

Due to the auto close function, a unit of HINGE folds quickly and securely owing to the activity of the spring. Avoid getting your fingers stuck inside the multi-joint HINGE.

CAUTION

• After removing the DOOR, disassemble the HINGE.

- The remaining HINGE may become overloaded if you disassemble one of the Top or Bottom HINGES while the DOOR is still attached.

- The identical procedure is used if the DOORS open in the opposite way.

- The same disassembly method is applied to the Top/Bottom HINGEs.

- To assemble, just reverse the same steps for the disassembly.

Repair guide

05 Flexible compartment

NOTE

Hinge

1. Remove 4 SCREWS at the top/bottom.

NOTE

Hinge

Hinge

1. Disconnect the wiring housing.

Dutch

Hinge

1. Separate the cable housing.

Spanish

Hinge

1. Open the DOOR and remove the DOOR SPACER.

NOTE

Hinge

1. Remove 4 SCREWS on the top/bottom.

NOTE

Hinge

1. Separate the cable housing.

Swedish

Hinge

1. Lift to remove.

How to reassemble the drawers/flex-pantry

1. Open the DOOR, and separate the DOOR COVER.

NOTE

Hinge

1. Remove 4 SCREWS from the top/bottom.

NOTE

Store the SCREWS in a safe place.

1. Lift to remove.

8 mm box wrench (for bolts)

Hinge

1. Lift and remove.

1. Disconnect the wiring box.

Hinge

Hinge

1. Disconnect the cables.

Hinge

1. Open the DOOR and remove the DOOR GASKET.

NOTE

Keep the DOOR GASKET in a safe place.

Hinge

Hinge

Hinge

Hinge

Open the door and remove the gasket from it.

To replace the gasket

Place the new gasket on the refrigerator door. Make sure there is no gap between the new gasket and the door.

Serbian

Replacing the drawer / flexible storage

CAUTION

During installation, check that the drawer is properly inserted into the guides.

To remove the drawer

1. Pull the drawer forward.
2. Tilt the drawer to remove it.

To remove the flexible storage

1. Pull the drawer forward.
2. Press the hooks on the lower left/right side to separate.

1. Lift the storage to remove it.

To reinstall the drawers / flexible storage

1. Open the DOOR and remove the DOOR COVER.

NOTE

1. Unscrew 1 SCREW from the bottom of the HINGE COVER ASSEMBLY to remove the hinge downward.

1. Disconnect the wire housing.

Serbian

Hinge

1. Remove 4 SCREWS from the top/bottom side.

NOTE

1. Pull the drawer forward.
2. Remove the drawer by tilting it.

To remove the adjustable storage compartment

1. Pull the drawer forward.

1. Lift it to remove it.

To reinstall the drawers / adjustable storage compartment

1. Open the DOOR and disassemble the DOOR HINGE COVERS.

NOTE

Hinge

1. Remove the 4 SCREWS at the top/bottom.

NOTE

Hinge

Drawer

1. Pull the drawer forward.
2. Remove the drawer by tilting it.

1. Pull the drawer forward.
2. Press the hooks on the lower left/right side to release it.

To put the drawers / Flex Pantry back

Hinge

1. Remove the drawer.

1. Open the DOORS and remove the DOOR COVER CAP.

NOTE

1. Separate the wire housing.

Lithuanian language

Hinge

1. Pull the drawer forward.
2. Remove the drawer by tilting it.

1. Lift it to remove it.

1. Open the DOOR and disassemble the DOOR COVER CAP.

NOTE

1. Disconnect the wire harness.

Latvian

Angle

1. Pull the drawer forward.
2. Remove the drawer by tilting it.

Removing the flexible storage

1. Pull the drawer forward.
2. Press the hooks on the bottom left/right side to remove the drawer.

1. Lift and remove the drawer.

Reinstalling drawers/adjustable storage

1. Open the DOOR and disassemble the DOOR WITH COVER.

NOTE

Store the DOOR WITH COVER in a safe place.

1. Unscrew 1 SCREW at the bottom of the HINGE OF THE COVER ASSEMBLY to remove the hinge downward.

Hinge

1. Remove 4 SCREWS from the top/bottom.

NOTE

Store the SCREWS in a safe place.

1. Remove the upper part of the DOOR by pulling it forward and lifting it to remove the DOOR.

CAUTION