RCNE 365 E40W - Refrigerator BEKO - Free user manual and instructions

Product Type	Freestanding Refrigerator
Brand	Beko
Model	RCNE 365 E40W
Height (cm)	180
Width (cm)	60
Depth (cm)	64
Weight (kg)	65
Energy Class	E
Voltage (V)	220-240
Frequency (Hz)	50
Climate Class	SN-ST
No Frost Technology	Yes
Reversible Door	Yes
Interior Light	LED
Adjustable Shelves	Yes
Total Gross Capacity (L)	365
Fresh Food Capacity (L)	275
Freezer Capacity (L)	90
Annual Energy Consumption (kWh)	256
Noise Level (dB)	39
Cleaning	Wipe with damp cloth, mild detergent
Safety	Auto defrost, anti-tip bracket included
Spare Parts Availability	7 years after last production
Repairability Index	8.5/10

Frequently Asked Questions - RCNE 365 E40W BEKO

How do I change the door opening direction?

The appliance has a reversible door. Unscrew the hinges, swap the door to the other side, and reattach. Refer to the manual for step-by-step instructions.

What is the recommended temperature setting?

Set the fridge compartment to 4°C and the freezer to -18°C for optimal food preservation.

Why is my fridge making a gurgling noise?

Gurgling sounds are normal and caused by refrigerant flowing through the system. If noise is excessive, check leveling.

Does this model require manual defrosting?

No, the RCNE 365 E40W features No Frost technology which prevents ice buildup automatically.

How often should I clean the condenser?

Clean the condenser coils every 6 months using a vacuum cleaner or brush to maintain efficiency.

What should I do if the interior light does not work?

The light is an LED that may need replacement. Contact Beko service for a new LED module.

Can I install this fridge in a garage?

Only if the ambient temperature remains between 10°C and 38°C (climate class SN-ST). Extreme temperatures may affect performance.

How do I adjust the shelves?

Shelves are adjustable. Lift the front slightly and pull out; reposition at desired height and slide back in.

What is the total capacity of this fridge?

The total gross capacity is 365 litres, with 275 L for fresh food and 90 L for the freezer.

Where can I find spare parts?

Spare parts are available for 7 years after production. Contact Beko authorized service or check their website.

USER MANUAL RCNE 365 E40W BEKO

RCNE 365E40W

RCNE 365E40X

RCNE 365E45X

WCNE 3651E41X

beko

Please read this manual before using the product!

Dear Customer,

We'd like you to make the best use of our product, which has been manufactured in modern facilities with care and meticulous quality controls.

Thus, we advise you to read the entire user manual before you use the product. In case the product changes hands, do not forget to hand the guide to its new owner along with the product.

This guide will help you use the product quickly and safely.

• Please read the user guide carefully before installing and operating the product. • Always observe the applicable safety instructions.
• Keep the user guide within easy reach for future use.
• Please read any other documents provided with the product.

Keep in mind that this user guide may apply to several product models. The guide clearly indicates any variations of different models.

C	Important information and useful tips.
A	Risk of life and property.
B	Risk of electric shock.
	The product's packaging is made of recyclable materials, in accordance with the National Environment Legislation.

1 Safety and environment instructions 4

General safety 4

Intended use 7

Child safety 7

Compliance with WEEE Directive and Disposing of the Waste Product .... 8

Compliance with RoHS Directive...... 8

Package information 8

2 Your Freezer 9

3 Installation 10

Appropriate installation location .....10

Installing the plastic wedges .....10

Adjusting the feet 11

Electrical connection ....11

4 Preparation 12

5 Operating the product 14

Indicator panel 14

Dual cooling system 16

Freezing fresh food 16

Recommendations for preserving the frozen food....19

Placing the food 19

Deep-freeze information .....19

Changing the door opening direction 20

Recommendations for freshfood compartment ....20

Open door warning......20

Changing the illumination lamp .....20

6 Maintenance and cleaning 21

Avoiding bad odours 21

Protecting the plastic surfaces .....21

7Troubleshooting 22

1 Safety and environment instructions

This section provides the safety instructions necessary to prevent the risk of injury and material damage.

Failure to observe these instructions will invalidate all types of product warranty.

1.1. General safety

• This product should not be used by persons with physical, sensory and mental disabilities, without sufficient knowledge and experience or by children. The device can only be used by such persons under supervision and instruction of a person responsible for their safety. Children should not be allowed to play with this device. • In case of malfunction, unplug the device. • After unplugging, wait at least 5 minutes before plugging in again.
• Unplug the product when not in use.
• Do not touch the plug with wet hands! Do not pull the cable to plug off, always hold the plug.
• Wipe the power plug's tip with a dry cloth before plugging in.
• Do not plug in the refrigerator if the socket is loose.
• Unplug the product during installation, maintenance, cleaning and repair.
• If the product will not be used for a while, unplug the product and remove any food inside.
• Do not use the product when the compartment with circuit cards located on the upper back part of the product (electrical card box cover) (1) is open.

Safety and environment instructions

• Do not use steam or steamed cleaning materials for cleaning the refrigerator and melting the ice inside. Steam may contact the electrified areas and cause short circuit or electric shock!
• Do not wash the product by spraying or pouring water on it! Danger of electric shock!
• In case of malfunction, do not use the product, as it may cause electric shock. Contact the authorized service before doing anything.
• Plug the product into an earthed socket. Earthing must be done by a qualified electrician.
• If the product has LED type lighting, contact the authorized service for replacing or in case of any problem.
• Do not touch frozen food with wet hands! It may adhere to your hands!
• Do not place liquids in bottles and cans into the freezer compartment. They may burst out!
• Place liquids in upright position after tightly closing the lid.
• Do not spray flammable substances near the product, as it may burn or explode.

Safety and environment instructions

• Do not keep flammable materials and products with flammable gas (sprays, etc.) in the refrigerator.
• Do not place containers holding liquids on top of the product. Splashing water on an electrified part may cause electric shock and risk of fire.
• Exposing the product to rain, snow, sunlight and wind will cause electrical danger. When relocating the product, do not pull by holding the door handle. The handle may come off. • Take care to avoid trapping any part of your hands or body in any of the moving parts inside the product.
• Do not step or lean on the door, drawers and similar parts of the refrigerator. This will cause the product to fall down and cause damage to the parts. • Take care not to trap the power cable.

1.1.1 HC warning

If the product comprises a cooling system using R600a gas, take care to avoid damaging the cooling system and its pipe while using and moving the product. This gas is flammable. If the cooling system is damaged, keep the product away from sources of fire and ventilate the room immediately.

The label on the inner left side indicates the type of gas used in the product.

1.1.2 For models with water fountain

- In order for the water system inside the refrigerator to operate properly, the pressure in the water mains must be between 1-8 bars. A pressure regulator must be used if the pressure in the water mains is higher than 5 bars. If the pressure in the mains is higher than 8 bars, the refrigerator must not be connected to the mains. If you are not sure about how to measure the water pressure, ask for professional help.

• Use drinking water only.

1.2. Intended use

• This product is designed for home use. It is not intended for commercial use.
• The product should be used to store food and beverages only.
• Do not keep sensitive products requiring controlled temperatures (vaccines, heat sensitive medication, medical supplies, etc.) in the refrigerator.
• The manufacturer assumes no responsibility for any damage due to misuse or mishandling.
• The product's bench life is 10 years. The spare parts necessary for the product to function will be available for this period.

1.3. Child safety

- Keep packaging materials out of children’s reach.

- Do not allow the children to play with the product.

- If the product's door comprises a lock, keep the key out of children's reach.

1.4. Compliance with WEEE Directive and Disposing of the Waste Product

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

1.5. Compliance with RoHS Directive

- This product complies with EU WEEE Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

1.6. Package information

- Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

2 Your Freezer

1. Butter & Cheese sections
2. Indicator Panel
3. Egg tray
4. Bottle shelf
5. Adjustable front feet
6. Freezer compartment
7. Crisper
8. Chiller
9. Chiller cover and glass
10. Adjustable shelves
11. Wine cellar
12. Fan

* optional

Figures in this instruction manual are schematic and may not correspond exactly with your product. If the parts shown are not included in the product you purchased, they are valid for other models.

3 Installation

3.1. Appropriate installation location

Contact an Authorized Service for the installation of the product. To prepare the product for use, refer to the information in the user manual and ensure that the electrical and water installations are appropriate. If not, call a qualified electrician and technician to make any necessary arrangements.

	WARNING: Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.
	WARNING: Product must not be plugged in during installation. Otherwise, there is the risk of death or serious injury!
	WARNING: If the door clearance of the room where the product shall be place is so tight to prevent passing of the product, remove the door of the room and pass the product through the door by turning it to its side; if this does not work, contact the authorized service.

• Place the product on an even floor surface to prevent jolts. Install the product at least 30 cm away from heat sources such as hobs, heater cores, and stoves, and at least 5 cm away from electrical ovens.
• The product must not be subjected to direct sunlight and should not be kept in humid places.

Appropriate air ventilation must be provided around your product for efficient operation. If the product is to be placed in a recess in the wall, leave at least 5 cm distance from the ceiling and side walls.

3.2. Installing the plastic wedges

The plastic wedges supplied with the product are used to create distance for air circulation between the product and the rear wall.

1. To install the wedges, remove the screws on the product and use the screws supplied with the wedges.
2. Insert the 2 plastic wedges onto the rear ventilation cover as illustrated in the figure.

3.3. Adjusting the feet

If the product stands unbalanced after installation, adjust the feet on the front by rotating them to the right or left.

3.4. Electrical connection

	WARNING: Do not make connections via extension cables or multi-plugs.
	WARNING: Damaged power cable must be replaced by the Authorized Service Agent.
	If two coolers are to be installed side by side, there should be at least 4 cm distance between them.

• Our company shall not be liable for any damages that will arise when the product is used without grounding and electrical connection in accordance with the national regulations.
• Power cable plug must be within easy reach after installation.
• Connect your refrigerator to a grounded outlet rated for a voltage value of 220-240V /50 Hz. Outlet shall have 10 to 16A fuse.
• Do not use extension cords or cordless multiple outlets between your product and the wall outlet.

4 Preparation

4.1 Things to be done for energy saving

Connecting the product to electric energy saving systems is risky as it may cause damage on the product.

• Do not leave the doors of your refrigerator open for a long time. When doors are open, warm air enters the fridge/freezer cabinets and the appliance consumes more energy to cool down the foodstuffs.
• Do not put hot food or drinks in your refrigerator.
• Do not overload the refrigerator. Cooling capacity will fall when the air circulation inside is hindered.
• Do not place the refrigerator in places subject to direct sunlight. Install the product at least 30 cm away from heat sources such as hobs, ovens, heater cores and stoves and at least 5 cm away from electrical ovens.
• Pay attention to store your food in the refrigerator in closed containers.
• The baskets/drawers provided with the chill compartment must always be in use for low energy consumption and better storage conditions.
• Food contact with the temperature sensor in the freezer compartment may increase the energy consumption of the appliance. Thus, any contact with the sensor(s) must be avoided.
• You can load the maximum amount of food into the freezer compartment of the refrigerator by removing the freezer compartment drawers. The declared energy consumption value of the refrigerator was determined with the freezer compartment drawers and top compartment flap removed, and the provided wire shelf is used at the bottom of the freezer compartment for the maximum amount of food loaded. There is no risk in using a shelf or drawer suitable for the shapes and sizes of the foods to be frozen.
• Thawing frozen food in the fridge compartment will both provide energy saving and preserve the food quality.
• Do not block the freezer fan grill by placing foods in front of it.

Preparation

• Please use the provided 2 pieces of cold packs (PCM) at the recommended places in the figure when storing foodstuffs in the freezer compartments. It also helps to keep your foodstuffs colder for more time when electricity is off or your appliance is unplugged. The temperature rise time is declared with cold packs.
• Use of cold packs (PCM) as illustrated below is advised to improve the energy efficiency of your appliance.

The ambient temperature of the room where you install the refrigerator should be at least -5°C. Operating your refrigerator at colder conditions than -5°C is not recommended.

The inside of your refrigerator must be cleaned thoroughly.

If two coolers are to be installed side by side, there should be at least 4 cm distance between them.

4.2 Initial use

Before starting to use the product, check that all preparations are made in accordance with the instructions in sections "Important instructions for safety and environment" and "Installation".

• Clean the interior of the refrigerator as recommended in the "Maintenance and cleaning" section. Check that inside of it is dry before operating it.
• Plug the refrigerator into the grounded wall outlet. When the door is opened the interior illumination will turn on.
• Run the refrigerator without putting any food for 6 hours and do not open its door unless certainly required.

You will hear a noise when the compressor starts up. The liquids and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.

Front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

Such loading will result in higher energy consumption and worsen freezer storage performance of your appliance.

5 Operating the product

5.1. Indicator panel

Indicator panel allows you to set the temperature and control the other functions related to the product without opening the door of the product. Just press the inscriptions on relevant buttons for function settings.

1. Power failure/High temperature / error warning indicator

This indicator () illuminates during power failure, high temperature failures and error warnings. During sustained power failures, the highest temperature that the freezer compartment reaches will flash on the digital display. After checking the food located in the freezer compartment (✗) press the alarm off button to clear the warning.

Please refer to "remedies advised for troubleshooting" section on your manual if you observe that this indicator is illuminated.

2. Energy saving function (display off):

If the product doors are kept closed for a long time energy saving function is automatically activated and energy

The energy saving symbol is illuminated. (☐)

When the energy saving function is activated, all symbols on the display other than the energy saving symbol will turn off. If any button is pressed or the door is opened while the energy saving function is active, the function will be canceled and the display symbols will return to normal.

The energy saving function is activated at the factory and cannot be canceled.

3. Quick fridge function

This button has two functions. To activate or deactivate the quick cool function, press it briefly. The Quick Cool indicator will turn off and the product will return to its normal settings. (☐)

Figures in this user manual are schematic and may not match the product exactly. If the parts described are not included in the product you purchased, they are valid for other models.

Operating the product

	Use quick cooling function when you want to quickly cool the food placed in the fridge compartment. If you want to cool large amounts of fresh food, activate this function before putting the food into the product.
	If you do not cancel it, quick cooling will cancel itself automatically after 1 hours or when the fridge compartment reaches to the required temperature.
	If you press the quick cooling button repeatedly with short intervals, the electronic circuit protection will be activated and the compressor will not start up immediately.
	This function is not recalled when power restores after a power failure.

4. Fridge compartment temperature setting button

Press this button to set the temperature of the fridge compartment to 8, 7, 6, 5, 4, 3, 2, 1, 8... respectively. Press this button to set the fridge compartment temperature to the desired value. (☐)

5. Vacation function

To activate the vacation function, press this button ( ) for 3 seconds, and the vacation mode indicator ( ) will be activated. When the vacation function is activated, “- -” is displayed on the fridge compartment temperature indicator and no active cooling is performed in the fridge compartment. It is not suitable to keep food in the fridge compartment

when this function is activated. Other compartments will continue to be cooled according to their set temperatures.

To cancel this function, press the Vacation function button again.

6. Alarm off warning:

In case of a power failure or high temperature alarm, after checking the food in the freezer compartment, press the alarm off button (✗) to clear the warning.

7. Key lock,

Press the key lock button ( ) 83" simultaneously for 3 seconds. The key lock symbol

(⚠️) will light up and key lock mode will be activated. Buttons will not function if the key lock mode is active. Press the key lock button simultaneously for 3 seconds again. The key lock symbol will turn off and the key lock mode will be exited.

Press the key lock button if you want to prevent changing of the temperature setting of the refrigerator (83"

8. Eco fuzzy

Press and hold the eco fuzzy button for 1 second to activate the eco fuzzy function. The refrigerator will start operating in the most economic mode at least 6 hours later, and the economic usage indicator will turn on when the function is active ( ^e ). Press and hold the eco fuzzy function button for 3 seconds to deactivate the eco fuzzy function.

This indicator is illuminated after 6 hours when eco fuzzy is activated.

Operating the product

9. Freezer compartment temperature setting button

Press this button to set the temperature of the freezer compartment to -18, -19, -20, -21, -22, -23, -24, -18... respectively. Press this button to set the freezer compartment temperature to the desired value. (☐)

10. Quick freeze function button/ icematic on-off button

Press this button to activate or deactivate the quick freezing function. When you activate the function, the freezer compartment will be cooled to a temperature lower than the set value.

(●) To turn on and off the icematic, press and hold it for 3 seconds.

	Use the quick freeze function when you want to quickly freeze the food placed in fridge compartment. If you want to freeze large amounts of fresh food, activate this function before putting the food into the product.
	If you do not cancel it, Quick Freeze will cancel itself automatically after 24 hours or when the fridge compartment reaches to the required temperature.
	This function is not recalled when power restores after a power failure.

11. Economic usage indicator

Indicates that the product is running in energy-efficient mode. (eco) This indicator will be active if the freezer compartment temperature is set to -18 or the energy-efficient cooling is being performed due to the Eco-Extra function.

Economic usage indicator is turned off when quick cooling or quick freeze functions are selected.

5.2. Dual cooling system

Your refrigerator is equipped with three separate cooling systems to cool the fresh food compartment and frozen food compartment. Thus, air and odour in the fresh food compartment and frozen food compartment do not get mixed. Thanks to these two separate cooling systems, cooling speed is much higher than other refrigerators. Also, additional power saving is provided since the defrosting is performed individually.

5.3. Freezing fresh food

• Wrap the food or place them in a covered container before putting them in the refrigerator.
• Hot food and beverages must cool down to room temperature before putting them in the refrigerator.
• The food that you want to freeze must be fresh and in good quality.
• Divide the food into portions according to your family's daily or meal-based consumption needs.
• Pack the food in an airtight manner to prevent them from drying even if they are going to be stored for a short time.

Operating the product

• Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odour, oils and acids, and they must also be airtight. Moreover, they must be well closed and they must be made from easy-to-use materials that are suitable for deep-freezers.
• Take special care not to mix already frozen food and fresh food. (They should not be allowed to come in contact with the previously frozen items to prevent their partial thawing.)
• Frozen food must be used immediately after it is thawed and should never be re-frozen.
• Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.
• Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.
• Maximum frozen food storage volume is achieved without using the drawers and the upper shelf cover provided in the freezer compartment. Energy consumption of your appliance is declared while the freezer compartment is fully loaded on shelves without the use of the drawers and upper shelf cover. Use the given wire shelf at the bottom of the freezer compartment for a better energy consumption performance.
• It is recommended that you place foodstuffs on top shelf of freezer for initial freezing.
• It is advised that provided cold packs are used as described below prior to using quick freeze function. It improves storage and quick - freezing performance of your freezer compartment.

Operating the product

Freezer Compartment Setting	Fridge Compartment Setting	Explanations
-20°C 4°C This is the normal recommended setting.
-21, -22 or -23,-24°C	4°C	These settings are recommended based on use conditions.
Quick Freeze 4°C		Use when you wish to freeze your food in a short time. Your refrigerator will return to its previous mode when the process is over.
-18°C or colder 2°C		Use these settings if you think that your fridge compartment is not cold enough because of the hot ambient conditions or frequent opening and closing of the door.
-18°C or colder Quick Fridge		Use this function when you place too much into the fridge compartment or when you need to cool your food quickly. It is recommended that you activate Quick Fridge function 4-8 hours before placing the food.

5.4. Recommendations for preserving the frozen food

- Frozen food that you have purchased should be stored in accordance with the frozen food manufacturer's instructions for a ✦***

(4 star) frozen food storage compartment.

- Note the following to ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained:

1. Put packets in the freezer as quickly as possible after purchase.
2. Make sure that contents of the package are labelled and dated.
3. Check whether the "Use By" and "Best Before" dates on the packaging are exceed or not.

5.5. Placing the food

Freezer compartment shelves	Various frozen food such as meat, fish, ice cream, vegetables and etc.
Egg holder Egg
Fridge compartment shelves	Food in pans, covered plates and closed containers
Fridge compartment door shelves	Small and packaged food or beverage (such as milk, fruit juice, beer and etc.)
Crisper Vegetables and fruits
Chiller compartment	Delicatessen products (cheese, butter, salami and etc.)

5.6. Deep-freeze information

Food must be frozen as rapidly as possible when placed in a refrigerator to maintain good quality.

It is possible to preserve food for a long time only at -18°C or lower temperatures.

You can keep food fresh for many months (at -18°C or lower temperatures in the deep freeze).

Divide the food into portions according to your family's daily or meal-based consumption needs.

Pack the food in an airtight manner to prevent them from drying out, even if they are going to be stored for a short time.

• Materials necessary for packaging:
• Cold-resistant adhesive tape
• Self-adhesive labels
• Rubber rings
• Pen

Materials used for packaging food must be tear-proof and resistant to cold, humidity, odour, oils, and acids.

Foods to be frozen should not be allowed to come into contact with previously frozen items to prevent them from thawing partially.

Frozen food must be used immediately after thawing and should never be re-frozen.

5.7. Changing the door opening direction

The door opening direction of your refrigerator can be changed according to the place where you are using it. If this is necessary, please call your nearest Authorized Service.

5.8. Recommendations for fresh food compartment

* OPTIONAL

- Please do not let any foodstuff come into contact with the temperature sensor in the fresh food compartment. In order to maintain the fresh food compartment at the ideal storage temperature, the sensor must not be blocked by foodstuffs.

- Do not place hot foodstuff in your appliance.

An audio warning will be given when the fridge or freezer compartment door of your product is left open for a certain period of time. This audio warning signal will mute when any button on the indicator is pressed or when the door is closed.

5.10. Changing the illumination lamp

To change the bulb/LED used for illumination of your refrigerator, call your Authorised Service.

The lamp(s) used in this appliance are not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way.

The lamps used in this appliance have to withstand extreme physical conditions such as temperatures below -20 °C. (only chest and upright freezer)

6. Maintenance and cleaning

Cleaning your fridge at regular intervals will extend the service life of the product.

WARNING: Unplug the product before cleaning it.

• Never use gasoline, benzene or similar substances for cleaning purposes.
• Never use any sharp and abrasive tools, soap, household cleaners, detergent and wax polish for cleaning.
• Dissolve one teaspoon of bicarbonate in half a litre of water. Soak a cloth with the solution and wring it thoroughly. Wipe the interior of the refrigerator with this cloth and then dry thoroughly.
• Make sure that no water enters the lamp housing and other electrical items.
• If you will not use the refrigerator for a long period of time, unplug it, remove all food inside, clean it and leave the door ajar.
• Check regularly that the door gaskets are clean. If not, clean them.
• To remove door and body shelves, remove all of its contents.
• Remove the door shelves by pulling them up. After cleaning, slide them from top to bottom to install.
• Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.

6.1. Avoiding bad odours

Materials that may cause odour are not used in the production of our refrigerators. However, due to inappropriate food preserving conditions and not cleaning the inner surface of the refrigerator as required can bring forth the problem of odour. Pay attention to following to avoid this problem:

• Keeping the refrigerator clean is important. Food residuals, stains, etc. can cause odour. Therefore, clean the refrigerator with bi-carbonate dissolved in water every few months. Never use detergents or soap.
• Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours.
• Never keep the food that have passed best before dates and spoiled in the refrigerator.

6.2. Protecting the plastic surfaces

Do not put liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of the refrigerator. If oil is spilled or smeared onto the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

7 Troubleshooting

Check this list before contacting the service. Doing so will save you time and money. This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product.

The refrigerator is not working.

• The power plug is not fully settled. >>> Plug it in to settle completely into the socket.
• The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuses.

Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL, CONTROL and FLEXI ZONE).

• The door is opened too frequently >>> Take care not to open the product's door too frequently.
• The environment is too humid. >>> Do not install the product in humid environments.
• Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
• The product's door is left open. >>> Do not keep the product's door open for long periods.
• The thermostat is set to too low temperature. >>> Set the thermostat to appropriate temperature.

Compressor is not working.

• In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product's cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.
• Defrosting is active. >>> This is normal for a fully-automatic defrosting product. The defrosting is carried out periodically. • The product is not plugged in. >>> Make sure the power cord is plugged in.
• The temperature setting is incorrect. >>> Select the appropriate temperature setting.
• The power is out. >>> The product will continue to operate normally once the power is restored.

The refrigerator's operating noise is increasing while in use.

- The product's operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.

Troubleshooting

The refrigerator runs too often or for too long.

• The new product may be larger than the previous one. Larger products will run for longer periods.
• The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.
• The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.
• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
• The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.
• The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
• The product may be set to temperature too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.
• The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the washer. Damaged / torn door washer will cause the product to run for longer periods to preserve the current temperature.

The freezer temperature is very low, but the cooler temperature is adequate.

- The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The cooler temperature is very low, but the freezer temperature is adequate.

- The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The food items kept in cooler compartment drawers are frozen.

- The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

Troubleshooting

The temperature in the cooler or the freezer is too high.

• The cooler compartment temperature is set to a very high degree. >>> Cooler compartment temperature setting has an effect on the freezer compartment temperature. Change the temperature of the cooler or freezer compartment and wait until the temperature of the related compartments come to the adequate level.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently. • The door may be ajar. >>> Fully close the door.
• The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.

Shaking or noise.

• The ground is not level or durable. >>> If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to bear the product.
• Any items placed on the product may cause noise. >>> Remove any items placed on the product.

The product is making noise of liquid flowing, spraying etc.

- The product's operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.

There is sound of wind blowing coming from the product.

- The product uses a fan for the cooling process. This is normal and not a malfunction.

There is condensation on the product's internal walls.

• Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door. • The door may be ajar. >>> Fully close the door.

There is condensation on the product's exterior or between the doors.

- The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.

Troubleshooting

The interior smells bad.

• The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.
• Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odour.
• The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Microorganisms may spread out of unsealed food items and cause malodour.
• Remove any expired or spoilt foods from the product.

The door is not closing.

• Food packages may be blocking the door. >>> Relocate any items blocking the doors.
• The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.
• The ground is not level or durable. >>> Make sure the ground is level and sufficiently durable to bear the product.

The vegetable bin is jammed.

- The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.

WARNING: If the problem persists after following the instructions in this section, contact your vendor or an Authorized Service. Do not try to repair the product.

1.1.1 HC Note

4 Preparation

Dear customers,

1.1.1 HC Warning

Dear customers,

1. Butter & Cheese Sections
2. Indicator Panel
3. Egg Tray
4. Bottle Shelf
5. Adjustable Front Feet
6. Freezer Drawers
7. Crisper
8. Chiller
9. Chiller Cover and Glass
10. Adjustable Shelves
11. Wine Cellar
12. Fan

4 Preparation

Wire Shelf