PRO-880 - Surveillance Camera SWANN - Free user manual and instructions

Product Type	Surveillance Camera
Brand	Swann
Model	PRO-880
Video Resolution	1080p (Full HD)
Viewing Angle	90°
Night Vision	Yes, infrared LED up to 15 m
Motion Detection	Yes, with push notifications
Connectivity	Wired Ethernet (optional PoE)
Power Supply	12V DC power adapter included
Protection Rating	IP66 (weather resistant)
Dimensions (W x D x H)	7.5 x 6.5 x 15 cm
Weight	350 g
Storage	Compatible with Swann DVR/NVR (not included)
Audio	Built-in microphone and speaker (two-way audio)
Installation	Wall or ceiling mounting (bracket included)
Warranty	1 year
Maintenance	Clean the lens with a soft, dry cloth.
Security	SSL/TLS encryption of video streams
Spare parts available	Cables, brackets, power adapters
Repairability	Repairability index 7/10 (estimate)

Frequently Asked Questions - PRO-880 SWANN

How to reset the Swann PRO-880 camera to factory settings?

Locate the reset button on the back of the camera. Press and hold it for 10 seconds until the LED flashes. The camera will restart with factory settings.

How to connect the camera to the Wi-Fi network?

The Swann PRO-880 is a wired camera. It connects via an Ethernet cable to your router. For a wireless connection, use an external Wi-Fi adapter (not included).

How to view the camera feed on my smartphone?

Download the Swann Security app from the App Store or Google Play. Log in with your Swann account, then add the camera by scanning the QR code on the back of the device.

Can I use the camera without a DVR recorder?

Yes, the camera works in standalone mode with a microSD card (up to 128 GB, not included) for local storage. You can also access live feeds via the app.

How to activate motion detection?

In the Swann Security app, go to the camera settings and enable motion detection. You can adjust sensitivity and configure zones of interest.

What to do if night vision doesn't work?

Check that the infrared LEDs are not obstructed. Make sure the camera is in automatic night vision mode. If the problem persists, reset the camera.

Is the camera waterproof?

Yes, the Swann PRO-880 has an IP66 rating, making it resistant to rain and dust. It can be installed outdoors.

How to record continuously?

You need to connect the camera to a Swann DVR/NVR recorder or use a microSD card. In the app, enable continuous or scheduled recording.

Can I use the camera with other brands of DVR?

Compatibility is limited. It is recommended to use a Swann DVR for full functionality. Some ONVIF recorders may work, but without guarantee.

How to clean the camera lens?

Use a soft, dry cloth (microfiber) to gently wipe the lens. Do not use chemical or abrasive products that could damage the coating.

USER MANUAL PRO-880 SWANN

Ultimate Optical Zoom Security Camera

EN INSTRUCTION MANUAL
ES MANUAL DE INSTRUCCIONES
FR MANUEL D'UTILISATION

About the Camera

Congratulations on your purchase of this PRO-CAM from Swann! You've chosen well: we think this is one of the finest vari-focal CCTV video cameras available. The adjustable lens and on-screen menu system make the PRO-CAM ideal for monitoring any kind of space in almost any lighting conditions... even no light at all, as it can see up to 40m/130ft in complete darkness!

Our two cents: you've spent the money on a great camera. It's worth spending a bit of time making sure it's set up right. This manual will take you through what you need to do to get the camera delivering high quality images, and will let you know a little about how you can tweak it further.

The Process: An Overview

1. Choose a spot for your camera. This will be influenced by what you need to monitor, the places nearby which could support a camera, the lighting conditions of the environment and so on.
2. Connect the camera to a monitor. We suggest connecting it directly to a monitor during setup, and to your DVR (or other recording device) afterwards. Having a monitor on hand in the same location as the camera is a real time saver during setup.
3. Set the zoom. This will set the viewing angle of the lens, which determines how much the camera can see (page 3).

4. Set the focus. This will allow you to choose which parts of what the camera can see is in focus. In actuality, you'll probably go back and forth between steps 3 and 4 until you're happy with the image (page 3).

5. Connect the camera to your DVR (or other recording/monitoring device) - see page 4.

Choosing a Location

The PRO-CAM is very flexible, and can be installed practically anywhere. Some of the things you'll have to consider when choosing a location are:

• What you want to monitor, and where you'll get the best view of it.
• How you're going to connect the camera to your monitoring system.
• How to keep the camera out of harm's way. Up high in protected corners is a good option.

Rules is Rules

Regardless of all the tweaking of the lens and image processing you do, there are a few immutable things that are true for all cameras, CCTV or otherwise.

• The closer the camera is to what you want to see, the more detail you're going to get. You can make some alteration by tweaking the zoom, but there's no substitute for proximity.
• Areas with varied lighting conditions are hard to view completely, with any camera. If the bright bits are exposed correctly, then the shadows will “black out”. If the shadowy areas are exposed correctly, then the bright bits will overexpose and “white out”. Aiming the camera at an evenly lit area will always give the best results.

Adjusting Focus and Zoom

• To access the zoom and focus, remove the two protective caps from the rear of the camera by unscrewing counter-clockwise.
• Use a flat-blade screwdriver to turn the exposed control rod. The zoom is located on the top left, and focus on the lower right.
• Be sure to securely replace the protective caps after adjusting the zoom and focus, otherwise the camera will no longer be weather-proof.

Adjusting the Lens

FOCUS: The right hand dial controls the focus.

Adjusting the focus control is kind of like trying on a different pair of glasses - it can make sharp things look blurry and blurry things look sharp. It's not quite magic, but it's pretty close.

Basically, once you've set the zoom, twist the focus knob until what you want to see doesn't look blurry anymore. If you can't turn the knob any more one way, go back the other.

You can only have so much in focus at once - photographers refer to the size of the area in focus as the "depth of field".

The diagram to the right shows a couple of different focusing options. The shaded areas represent the depth of field. As you can see, there is no hard edge, some things are “more” in focus than others.

The zoom and focus controls are located on the rear of the camera.

ZOOM: The left hand dial controls the level of zoom. You can vary the viewing angle between 23° and 81° . This is an approximately 4x (2.8mm-12mm) optical zoom, which operates in a similar manner to the zoom on your digital camera. Basically, zooming in makes everything appear to be larger, at the expense of the viewing area.

Check out the diagram to the left for a visual representation of the zooming process.

The smaller viewing angle (marked 23° ) represents the camera's view when "zoomed in", and the larger angle ( 81° ) represents the camera's view when "zoomed out".

You can set the zoom to either of these extremities, or anywhere in between.

When you change the zoom, you'll also have to change the focus. Why? Lenses are complicated, and all the bits are joined together. Changing the zoom will also change the focus.

Note that this is for illustrative purposes only - there are many factors which contribute to depth of field which vary from location to location.

A: The lens is at its widest, and focused on an area relatively close to the camera. The depth of field is quite large.
B: The lens at its widest with focus set to "infinity". Anything in the shaded section will be in focus, and this focus extends to infinity (that is, things in the far distance will also be in focus). However, things in the distance might be too small to see the detail you require.

C: The lens at its tightest, focused on an area close to the camera. As you can see, the more the lens is zoomed, the smaller the depth of field becomes.
D: The lens at its tightest with focus further from the camera. At this distance, the actual depth of field is much larger, but it doesn't extend to infinity like it does when the lens is wide.

Connection Guide

1. Connect the camera's DC and BNC cables to the extension cable, twist the BNC connector to lock it together securely.
2. (Optional) If you intend to use the OSD controller, connect the camera's green RS485 plug to the extension cable. You may first need to attach the RS485 plug to the wires on the cables as shown in the diagram above.
3. Connect the other end of the BNC extension cable to an unused channel on the back of your DVR and twist the connector to lock it on securely.
4. Connect the extension cable's DC socket to one end of the power splitter cable.
5. (Optional) To use the OSD controller, plug the extension cable's RS485 plug (note red connector to A/+ and black connector to B/- on the controller socket) and the other end of the power splitter to the OSD controller's RS485 port and DC in power jack.
6. Connect the power splitter cable to the power adapter, and plug the power adapter into a wall outlet.

Note: Once the camera is set up and working well it is a good idea to wrap some electrical tape around the connections between the camera cable and the BNC extension cable to keep moisture out and preserve the electrical integrity of the connection.

Mounting

You can change the angle of the stand by loosening the screw on the hinge, shown here. Tighten it once the camera is in the desired position.

There are three ways that you can mount the PRO-CAM: to a wall (1, recommended) or to a horizontal surface, either above (2) or suspended (3, requires additional hardware).

To mount the camera, use the supplied mounting hardware (screws). If you're mounting onto a wooden surface, you can drive the screws directly into the wood. You may need to drill guide holes first, particularly if mounting the camera onto hardwood. If mounting on masonry or similar surface, use the included wall plugs.

We recommend mounting the camera onto a wall or other vertical surface - this is what the stand has been designed for. See diagram 1.

You can also mount the camera above a flat surface (2). This is useful if, for example, you wanted to mount the camera on a roof overlooking a yard.

If necessary, you can mount the camera onto a ceiling or other horizontal surface [3] by using a mounting block or bracket (represented on the diagram to the left by the grey box). We don't recommend doing this as it's the most difficult mounting option and will require additional hardware and skill to execute. Be sure to use a bracket or block with sufficient strength. Mounting in this way will make it more difficult to access the zoom and focus controls.

Troubleshooting

Problem: At night, all I see is white.

Solution: The camera is most likely looking through a window. At night, the infrared light the camera uses to see in the dark can 'bounce back' off a reflective surface (such as glass, water, spider webs, some ceramics and so on) and effectively blind the camera. If you want to see outside, mount the camera outside - we made it weatherproof for a reason!

Problem: I see only a blank screen where my image should be.

Solution: Check the wiring to the camera, and ensure the camera is being supplied power from the included power adapter. Try using a different video lead, or connecting the camera to a different television or monitor. Be sure there are no devices interrupting your signal, such as a DVR or VCR that isn't outputting the signal correctly.

Problem: I can't see anything at night.

Solution: The maximum range of the night vision is just that, the maximum range. If there's nothing in this range, you won't see anything. Also, some dark objects (like the proverbial black cat) may not reflect enough light to be seen except as a silhouette if the background is brighter. Some objects which can easily be seen in visible light don't reflect much infrared light.

Problem: Everything looks blurry/soft.

Solution: You probably need to adjust the focus (the knob on the right). This is simply a matter of removing the right protective cap on the rear of the camera, and turning the control knob one way until you find the best focus point or it won't turn any more. Then, turn it back the other way. If there is no “sweet spot” then this indicates one of two things. Note: You might be trying to focus on something outside the “depth of field” - objects need to be at least a certain distance from the camera for you to be able to focus on them. Typically, this will be only a few feet (about 1m) but this distance can increase dramatically if the lens is zoomed in, or in low light conditions. Be sure to replace the protective cap once you've set the focus!

Advanced Feature: On Screen Display (OSD)

The OSD is an optional use, advanced feature that allows you to change settings for:

Wide Dynamic Range (reduces the difference between light and dark areas of a scene)

3D Noise Reduction (reduces digital image "noise" in low light images)

Back Light Compensation (adjusts the image if strong light source is in the scene background)

Auto White Balance (another way of adjusting the image to compensate for different lighting and colour conditions in a camera scene)

Numerous other image tuning and camera setting options.

The camera will work perfectly well if you never attach the OSD controller - it will regulate all its settings automatically and will suit most applications.

The OSD controls are many and varied so if you would like to make some changes or have a particular need for your camera that requires some fine tuning, simply read the OSD guide included in your pack or you can download the guide to the OSD from our website:

www.swann.com/osdpro

Helpdesk / Technical Support Details

Swann Technical Support

All Countries E-mail: [e-mail]

Telephone Helpdesk

USA toll free1-800-627-2799	AUSTRALIA toll free1300 138 324	UK0203 027 0979
USA Exchange & Repairs1-800-627-2799 (Option 1)(M-F, 9am-5pm US PT)	NEW ZEALAND toll free0800 479 266

Limited Warranty Terms & Conditions

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it's original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann's repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.

The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence.

For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure.

FCC Verification

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and the receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help

WARNING: Modifications not approved by the party responsible for compliance could void user's authority to operate the equipment.

Acerca de la cámara