TD-W9970 - Router TP-LINK - Free user manual and instructions

Product Type	ADSL2+ Wireless N Modem Router
Brand	TP-Link
Model	TD-W9970
Dimensions (L x W x H)	200 x 140 x 30 mm
Weight	0.3 kg approx
Power Supply	12 V / 1 A AC adapter
Power Consumption	10 W max
Wireless Standards	IEEE 802.11 b/g/n, up to 300 Mbps
Ports	1 ADSL2+ port (RJ-11), 4 10/100 Ethernet LAN ports (RJ-45)
Antennas	2 fixed omnidirectional antennas
Buttons	Power, Reset, WiFi On/Off, WPS
LED Indicators	Power, DSL, Internet, WiFi, LAN (1-4)
Main Functions	ADSL2+ router, WiFi access point, connection sharing, firewall, parental control, QoS
Wireless Security	WEP, WPA/WPA2-PSK, MAC filtering, SSID disable
Configuration	Web interface 192.168.1.1, quick setup wizard
Operating Temperature	0°C to 40°C
Humidity	10% to 90% (non-condensing)
Maintenance and Cleaning	Unplug before cleaning; use a soft dry cloth; avoid solvents
Spare Parts and Repairability	AC adapter available as option; no user-serviceable parts
General Information	2-year warranty; technical support at tp-link.com

Frequently Asked Questions - TD-W9970 TP-LINK

How to configure the TP-Link TD-W9970 router for the first time?

Connect the router to the ADSL line and power supply. Open a browser and go to http://192.168.1.1. Launch the quick setup wizard and follow the instructions to configure your ADSL connection and WiFi network.

What to do if I forgot the router's admin password?

Press the Reset button for about 10 seconds with a paperclip. The router will return to factory settings: username admin and password admin (or on the label).

How to change the WiFi password?

Log in to the web interface (192.168.1.1). Go to Wireless > Security and modify the PSK Password field. Click Save then Reboot if necessary.

The DSL LED is constantly blinking, what to do?

This indicates that the router cannot synchronize with the ADSL line. Check the cables and the ADSL filter. If the problem persists, contact your ISP.

Can I use the TD-W9970 as a simple WiFi access point?

Yes. Disable the DHCP server and connect an Ethernet cable between your modem's LAN port and a LAN port of the TD-W9970. The router will then act as a switch/access point.

How to enable parental control?

In the web interface, go to Access Control or Parental Control. You can restrict access to certain sites or times for specific devices.

What is the default IP address of the router?

The default IP address is 192.168.1.1. If it has been changed, you can find it by running ipconfig (Windows) or ifconfig (Mac/Linux); the default gateway is the router's address.

How to update the router's firmware?

Download the latest firmware from TP-Link's website. Log in to the interface, go to System Tools > Firmware Upgrade, select the file and click Upgrade. Do not turn off power during the update.

The router gets very hot, is this normal?

Some heat is normal. Make sure to place it in a well-ventilated area away from direct sunlight. If the temperature becomes excessive, contact support.

How to reset the router to factory settings?

Press and hold the Reset button for about 10 seconds with a pointed object. Release when the LEDs blink. The router will reboot with default settings.

USER MANUAL TD-W9970 TP-LINK

Wireless DSL Modem Router

For technical support, replacement services, user guides, and other information, please visit https://www.tp-link.com/support.

© 2024 TP-Link 7106511773 REV1.5.3

CONTENTS

1 / Deutsch 6 / English 11 / Español 16 / Ελληνικά 22 / Français 27 / Italiano 32 / Português 37 / Suomi 42 / Svenska 47 / Nederlands 52 / Norsk 57 / Dansk

Hardware Installation

Connect the Hardware

If you don't need the phone service, just directly connect the modem router to the phone jack with the provided phone cable, then follow steps 3 and 4 to complete the hardware connection.

* Image may differ from actual product.

4 Wait for 2 minutes. The Power and DSL LEDs will be on and stable. If there is only one LED, it will flash slowly instead.

Note: If the LED status is different, please refer to FAQ > Q2.

Configure via Web Browser

1 Connecting your computer to the modem router via a wired or wireless connection

Wired

Connect your computer to the LAN (or 1/2/3/4) port using an Ethernet cable.

Wireless

Connect wirelessly by using the SSID (network name) and Wireless Password printed on the product label at the bottom of the modem router.

2 Configuring the modem router via a web browser

A Launch a web browser and type in

http://tplinkmodem.net or 192.168.1.1.

Note: If the login page does not appear, please refer to FAQ > Q1.

B Create a password for future login attempts, or use admin for both username and password for some routers.

C Go to Quick Setup or Quick Start page and follow the step-by-step instructions to complete the initial configuration.

Now you can enjoy your internet.

Already Have a Modem?

If you already have a modem or your internet comes directly from an Ethernet wall outlet, you can switch to Wireless Router mode. Follow the steps below and set up.

1 Connect your computer to the router (LAN 1/2/3 port) via a wired or wireless connection.

Note: The SSIDs (network names) and wireless password are printed on the product label.

2 Configuring the modem router via a web browser

A Launch a web browser and type in http://tplinkmodem.net or 192.168.1.1.

Note: If the login page does not appear, please refer to FAQ > Q1.

http://tplinkmodem.net

B Create a password for future login attempts, or use admin for both username and password for some routers.

3 Connect the modem to the router's WAN port via an Ethernet cable.

4 Go to WAN > WAN Configuration to change WAN PHYSICAL TYPE and finish the setup.

Now you can enjoy your internet. For more advanced settings, refer to the User Guide on TP-Link's official website at www.tp-link.com.

Tether App

The TP-Link Tether app provides a simple, intuitive way to access and manage your router. You can block unwelcome devices, set up Parental Controls, configure your wireless settings and more.

Scan the QR code to download the TP-Link Tether app from the Apple App Store or Google Play.

Note: Tether is not supported by some routers. Please check the app description before downloading.

FAQ (Frequently Asked Questions)

Q1. What can I do if the login page does not appear?

A1. If the computer is set to a static or fixed IP address, change the settings to obtain an IP address automatically from the modem router.

A2. Verify http://tplinkmodem.net is correctly entered in the web browser and press Enter.

A3. Use another web browser and try again.

A4. Reboot your modem router and try again.

A5. Disable and enable the active network adapter.

Q2. What can I do if the LED status is not correct?

A1. Check your cables and make sure they are all plugged in correctly, including the telephone lines and power adapter.

A2. Restore your modem router to its factory default settings.

A3. Remove the DSL splitter, directly connect the modem router to the phone jack and then reconfigure the modem router by following the instructions in this Quick Installation Guide.

A4. Contact your ISP to verify if the DSL line is in good status.

A5. If you have tried all the suggestions above and the problem still exists, contact our Technical Support.

English

Q3. What can I do if I cannot access the internet?

A1. Make sure the telephone and Ethernet cables are plugged in correctly. A2. Try to log in to the web management page of the modem router using the default address at http://tplinkmodem.net. If you can, try the following answers. If you cannot, change your computer to obtain an IP address automatically from the modem router. A3. Consult your ISP and make sure all the VPI/VCI (or VLAN ID), Connection Type, account username and password are correct. If they are not, replace them with the correct settings and try again. A4. Restore the modem router to its factory default settings and reconfigure the modem router by following the instructions in this Quick Installation Guide. A5. If you have tried all the suggestions above and the problem still exists, contact our Technical Support.

Q4. What can I do if I forget my password?

- Web management page password:

A. Refer to FAQ > Q5 to reset the router, and then create a password for future login attempts, or use admin for both username and password for some routers.

- Wireless network password:

A1. The default Wireless Password/PIN is printed on the product label of the modem router. A2. If the default wireless password has been changed, log in to the web management page of the router to retrieve or reset your wireless password.

Q5. How do I restore the modem router to its factory default settings?

A1. With the modem router powered on, press and hold down the RESET button of the modem router until there is an obvious change of LEDs, and then release the button. A2. Log in to the web management page of the modem router and go to the system management page to restore the modem router.

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

For TP-Link Branded Products Only.

For the information about warranty period, policy and procedures, please visit https://www.tp-link.com/en/support

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE).

TO THE EXTENT ALLOWED BY LOCAL LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS.

TP-Link warrants the TP-Link branded hardware product contained in the original packaging against defects in materials and workmanship when used normally in accordance with TP-Link's guidelines for a period that depends on the local service, starting from the date of original retail purchase by the end-user purchaser.

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives (EU) 2015/863, 2014/53/EU, 2009/125/EC, and 2011/65/EU.

The original EU declaration of conformity may be found at https://www.tp-link.com/en/support/ce/.