SWANN SW343-DP2 - Surveillance Camera

SW343-DP2 - Surveillance Camera SWANN - Free user manual and instructions

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Product Type Indoor/Outdoor Surveillance Camera
Brand Swann
Model SW343-DP2
Video Resolution 1920 x 1080 pixels (Full HD)
Viewing Angle 90°
Night Vision Infrared LED, range up to 10 meters
Motion Detection Yes, with push notifications
Two-Way Audio Built-in microphone and speaker
Connectivity Wi-Fi 2.4 GHz
Power Supply AC adapter 5V/1A (included)
Dimensions 65 x 65 x 115 mm
Weight 150 g
Protection Rating IP65 (weather-resistant)
Storage microSD card up to 128 GB (not included)
Compatibility iOS and Android via Swann app
Voice Assistant Compatible with Alexa and Google Assistant
Maintenance and Cleaning Clean the lens with a soft, dry cloth. Avoid abrasive products.
Security AES 128-bit encryption for video transmission
Spare Parts and Repairability AC adapter available. Repair by authorized center.
General Information 1-year warranty. Made in China.

Frequently Asked Questions - SW343-DP2 SWANN

How to reset the Swann SW343-DP2 camera?
Press and hold the reset button located under the camera for 10 seconds until you hear a beep. The camera will restart in setup mode.
Can I use the camera without a subscription?
Yes, the camera works without a subscription. You can use a microSD card (up to 128 GB) for local storage.
How to connect the camera to my Wi-Fi network?
Download the Swann app, create an account, then follow the instructions to add a device. Make sure your Wi-Fi is on 2.4 GHz.
Is the camera waterproof?
Yes, it has a IP65 protection rating, making it resistant to rain and dust.
How to activate motion detection notifications?
In the app, go to Settings > Motion Detection and enable alerts. You can adjust the sensitivity.
Can I listen and talk through the camera?
Yes, the camera has a built-in microphone and speaker for two-way communication.
How to view recordings?
Open the Swann app, select the camera, and tap the library icon to access videos stored on the microSD card or in the cloud (if subscribed).
What to do if the camera does not connect?
Check that your Wi-Fi is on 2.4 GHz, the password is correct, and the camera is within 10 meters of the router. Reset if necessary.
Does the camera work with Alexa or Google?
Yes, it is compatible with Amazon Alexa and Google Assistant. Add the Swann skill in the respective app.
How to update the camera firmware?
In the app, go to Settings > Firmware Update. If an update is available, follow the on-screen instructions.

User questions about SW343-DP2 SWANN

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Download the instructions for your Surveillance Camera in PDF format for free! Find your manual SW343-DP2 - SWANN and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. SW343-DP2 by SWANN.

USER MANUAL SW343-DP2 SWANN

DVR4-950™ 4 Channel Digital Video Recorder

Swann DVR4-950™

Operating Instructions

Before You Begin

FCC Verification:

NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna
  • Increase the separation between the equipment and the receiver
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
  • Consult the dealer or an experienced radio/TV technician for help

These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) These devices may not cause harmful interference, and
(2) These devices must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Prohibition against eavesdropping

Except for the operations of law enforcement officers conducted under lawful authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation.

WARNING: Modifications not approved by the party responsible for compliance could void user's authority to operate the equipment.

IMPORTANT SAFETY INSTRUCTIONS:

· Make sure product is fixed correctly and stable if fastened in place
· Do not operate if wires and terminals are exposed
- Do not cover vents on the side or back of the DVR and allow adequate space for ventilation

Before You Begin 2

Contents 3

Package Contents 4

DVR Layout 5-6

Front Panel & Removable Remote 6

Rear Panel 6

Connections & Installation

Connecting Cameras and Power Adapter 7

Connecting the DVR to a TV Monitor 8

Turning the DVR On/Off and Auto Recovery 8

Accessing and Navigating the Menu System 9

Setting DVR Time 9

Image Display 10

Single Camera View 10

Multi Camera View 10

Camera Menu 11

Record Menu 11-12

Motion Detection Menu 12-13

Screen Menu 13

Audio Menu 14

System Menu 14-15

Time Search 15

Language Menu 16

Exit Menu 16

Starting the DVR With a New Hard Drive 16

Changing the Hard Drive 17

Backing Up Footage to PC 18

Viewing Backup Footage on a PC 19

Using the VVFPlayer software 19

VVFPlayer Interface 19

Extract footage from a larger video clip 20

Exporting an AVI file 20

Troubleshooting Guide 21

Technical Specifications 22

Warranty Information 23

Technical Support Details Back cover

Package Contents

DVR4-950™ Unit
■ Front Panel Remote Control X 2
- Operating Instructions
Easy Setup Guide
■ Power Adapter with Cable
Software CD
RCA Video Cable
■ BNC to RCA adapters X 4
■ Security Stickers (4 Pack)

If you are missing any of the components above, contact Swann Communications for assistance.

■ Front Panel & Removable Remote

Swann 1 2 3 4 5 6 7 8 9 14 15 10 11 12 13 DVR4-950™

1. Hard Drive Indicator

Lights when hard drive is active (flashes when recording, searching etc.)

2. Power Indicator

Lights on when DVR powered

3. Channel 1 Button

Press to view camera 1 in full screen / Press again to return to quad view

4. Channel 2 Button

Press to view camera 2 in full screen / Press again to return to quad view

5. Menu Button

Press to select Menu / previous menu / exit menu

Note: some menu functions require a password. Default password is "111111"

6. Set Button

Press to confirm selection

7. Record/Stop Button

Push to begin or stop recording Note: will not work if time or motion record is set.

8. Play/Pause Button

Push to open EVENT LIST, begin last recording or pause playback

9. Remote Control Sensor

10. Channel 3 Button

Press to view camera 3 in full screen / Press again to return to quad view

11. Channel 4 Button

Press to view camera 4 in full screen / Press again to return to quad view

12. Up Arrow

Move cursor up in menus

13. Down Arrow

Move cursor down in menus

14. Rewind Button

Push to rewind playback / Move cursor left in menus

15. Fast Forward Button

Push to fast forward playback / Move cursor right in menus / Activate AUTO SWITCH function

Note: 3-15 removable front panel remote

Using the Remote Control for the First Time

Remove plastic tab on this end of remote.

IR LED CHI CHY MENQ SET RECATCH PARAMETER UP DOWN OPEN PLAY START OK CALL 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

The remote control contains a battery that must be activated before use. Find and remove the clear plastic tab at the bottom of the remote. The remote will now be ready for use.

■ Removing the Remote Control

DVR4-950° CRT CPU VEN SET ACRON AVENUE USB CPU VEN CORN USB+V IE+V

Use the indent to remove the control from the DVR unit

Note: To secure the DVR and prevent unauthorised use remove the remote and store in a secure place.

Rear Panel

VIDEO OUT VIDEO IN AUDIO IN OUT 4 51 2 DC12V 3 6

1. Video Output

Output to TV

2. Video Input

Inputs for cameras x 4 RCA

3. Audio Input

Input for microphone 1 x RCA

4. Audio Output

Output to speaker 1 x RCA

5. USB Connection

Download backup footage to Flash Drive (not included)

6. DC 12V Power Input

Power Adapter connection for DC 12V adapter only

Connecting Cameras and Power Adapter

Cameras and accessories optional

1 2 3 4 5 6

  1. Connect the Power and BNC ends of the Security Camera to an Extension Cable.

  2. Connect the BNC end of the Extension Cable to the RCA adapter.

  3. Connect the end of the RCA adapter to camera input on the back of the DVR.

  4. Connect the power end of the Extension Cable to the Power Splitters.

  5. Connect the Power Splitter to the Camera Power Adapter.

  6. Plug in the Camera Power Adapter and the DVR Power Adapter to mains power outlets.

Connecting the DVR to a TV Monitor

Back of TV 1 INPUT Back of TV 2 Back of DVR

  1. Connect an RCA end of the Video Cable to the Yellow Video INPUT on the back of the TV Monitor.

  2. Connect the other RCA end of the Video Cable to the Video OUTPUT connection on the back of the DVR.

  3. Tune your TV to the correct input channel to view the DVR. Using your TV's Remote Control press the Input button until the DVR appears on screen. Most TVs will label this button as Input, Video, Source, A/V, TV/AV, Line, Channel 0, etc. If you are unable to view your DVR on your TV contact your TV's manufacturer for assistance.

Turning the DVR On/Off and Auto Recovery

Powering the DVR On/Off

To turn on your DVR connect the Power Adapter to the DC 12V input on the back of the unit. To turn the DVR off unplug the DVR from the wall outlet or power point.

If the DVR will not be in use for extended periods of time Swann recommends unplugging the unit.

Auto-Recovery Feature

The DVR4-950 is equipped with an Auto-Recovery feature. Should a power outage occur while you are recording the DVR will automatically resume recording once power is restored.

■ Accessing and Navigating the Menu System

The main Setup Menu can be accessed by pressing the MENU Button

SWANN SW343-DP2 - ■ Accessing and Navigating the Menu System - 1

To navigate the menus press the directional arrow keys UP ▲ DOWN

SWANN SW343-DP2 - ■ Accessing and Navigating the Menu System - 2

To change selections use the REWIND & FAST FOWARD buttons

To select the highlighted option press the SET button

To return to the previous menu press the MENU button

Swann POMMELD AVOCING WORK SET Setup Camera Record Motion Detection Screen Audio System Search Language Exit English

Main Setup Menu

Setting DVR Time

System Hard Disk Setup Password Change Time Set Event List Loss Alarm F/W Upgrade off (THK03Q2.FWI) Swann Time Set Time Set 2009/04/30 14:46:21 Apply Swann Time Set Time Set 2009/04/30 14:46:27

To change the DVR time, go into the SYSTEM menu and select TIME SET.

With TIME SET highlighted press the SET button to display the selection arrows.

Use the FAST FOWARD & REWIND buttons to select between the date (year, month, day) and time (hour, minute, seconds)

Using the UP & DOWN buttons change the selected option

Single Camera View

1 2 3 4 MUTE 2009/02/24 10:19:44 6 5

  1. Current Camera Channel
  2. Motion Detection Icon
  3. Recording Icon
  4. Main Display
  5. Current Date & Time
  6. Mute Audio
  7. No Camera Signal Icon

■ Multi Camera View

Four-panel surveillance camera view showing outdoor scenes with vehicles and trees, no visible text or symbols

7 CM1 CM2 CM3 CM4 2009/02/06 14:08:44

Multi Camera View with 4 Cameras Multi Camera View with No Cameras

Camera Menu

Camera channel Display Brightness Contrast Hue Saturation

The Camera menu allows you to change visual attributes on each of the camera channels.

Channel: Display the attributes of currently selected camera 1-4.

Display: Turn the selected camera On or Off in the main display.

Brightness, Contrast, Hue, Saturation: Using the UP & DOWN buttons highlight the display option you want to change. Use the FAST FOWARD button to increase the settings and the REWIND button to decrease them.

Record Menu

Record Record Speed Record Quality High Event Rec Duration 10 Record Schedule

The Record Menu adjusts recording quality, timers and schedules.

Record Speed: Set the recording frame rate per camera. Note: higher frame rates provide smoother recordings but use more hard drive space.

Record Speed Channel-1 ▶ 15 Channel-2 ▶ 15 Channel-3 ▶ 15 Channel-4 ▶ 15 TOTAL FRAME USED = 60

You may individually set the Record Speed of each camera. The total number of frames used can not exceed 60 for NTSC systems or 50 for PAL systems. Setting lower frame rates will consume less hard drive space.

Record Menu (cont)

Record Quality: Set the image quality of the recordings from Normal, High or Highest. Note: higher image quality settings use more hard drive space.

Event Rec Duration: When Motion Detection is active, Event Rec Duration is the length of time in seconds the DVR will record after motion stops, from 5, 10, 15, 20, 25 or 30 seconds. Default is set to 10 seconds.

Record Schedule: Set different recording modes depending on the time of day.

Record Schedule 0 3 6 9 12 15 18 21 23 No Record Time Record Motion Record

The Record Schedule allows you to set the recording mode for each hour of the day based on a 24 hour clock. Use the left / right keys to move and up / down keys to change the current selection.

No Record: will not record

Time Record: will record for the entire hour

Motion Record: will only record when motion is detected

Important: To enable Motion Recording you must set the hour to Motion Record (green) AND set the Sensitivity and Motion Area in the Motion Detection menu.

Motion Detection Menu

Motion Detection Channel 4 1# Sensitivity 3 Alarm Duration 05 Motion Area

The Motion Detection menu allows you to set motion options for each camera.

Note: The DVR detects motion based on the level of change in the picture.

Channel: Select which camera attributes to change from camera 1-4.

Sensitivity: Set the amount of movement necessary before motion detection triggers recording. Set from 1 (most sensitive) to 4 (least sensitive), default Off. Note: this feature must be set from 1-4 to enable motion recording.

Alarm Duration: Set the length of time the alarm will sound when motion is detected. Set to Off, 5, 10, 15, 20, 25, 30 seconds or Continuous. Note: If the Alarm Duration is set to Continuous the alarm will continue to sound until this setting is changed.

Motion Detection Menu (cont)

Motion Area: Select the area of the Camera to detect motion. Motion occurring outside this designated area will not trigger a recording.

MOTION AREA (CH1, CH2, CH3, CH4) MOVE (MUTE, SELECT) SET (MENU) EXIT 2009/02/25 11:14:04

Use the UP, DOWN, REWIND & FAST FOWARD buttons to move the cursor. Press the SET button to begin to draw the motion detection area. Using the arrow buttons draw your desired motion area and press the SET button again once complete.

In the example to the left, the blue motion box is drawn over the door. Only motion occurring in this area will trigger recording i.e. the door opening.

This feature is helpful in high traffic areas where only a small portion of the screen needs to be monitored for example, looking down a driveway with a busy road next to it.

Important: To enable Motion Recording you must set the Sensitivity, Motion Area for each camera AND set Motion Record in the Record Schedule menu.

Screen Menu

Screen Border < off> Video Adjustment Auto Switching 05

The Screen menu adjusts the display of cameras in the main camera view.

Border: Applies a border between the cameras in multi camera view.

Video Adjustment: Adjust the display to fit on your TV monitor.

Auto Switching: When active, in live view mode, the DVR will automatically switch between camera channels in full screen mode. Set the delay from 1-10 seconds between changes or Off. To activate Auto Switching, press the FAST FORWARD ▶▶/- button when viewing your cameras. Press the▶▶/- button again to stop Auto Switching.

Audio Menu

Audio Record On Mute off Input volume Output volume

The Audio menu sets the audio recording and volume options.

Note: You must have a camera with audio or a powered microphone to record or monitor audio.

Record: Set to ON to record audio from the Audio Input on the back of the DVR.

Mute: Turns Audio output on or off when viewing or recording cameras. Alternatively, press the Mute button to turn Audio on or off while viewing your cameras.

Input Volume: Move the slider to change the volume of the audio recorded.

Output Volume: Move the slider to change the volume of audio playback.

System Menu

System Hard Disk Setup Password Change Time Set Event List Loss Alarm off F/W Upgrade (THK0302.FWI)

The System menu provides general setup options such as hard disk information, time, date and firmware settings.

Hard Disk Setup: Display information about the installed hard disk including total size and memory usage.

Overwrite Enable: If activated, when the hard disk is full the DVR will overwrite the oldest footage automatically. Default: Yes.

Format HDD: This option will permanently delete all data on the hard disk. The password must be correctly entered to format the hard disk.

Password Change: This option will change the current password. You will be prompted to enter the current password, the new password and then confirm the new password before the change is complete. Note: The default password is "111111". If you have lost or forgotten your password contact Swann Communications Technical Support for assistance.

System Menu (cont)

Event List: Displays a list of the last 127 recorded events from the most recent recording to the oldest. Use the Time Search feature for older events not in list.

Recording Number Date & Time Recording Type Start / Stop Event Event List 015 09/02/25 14:49:12 REC STOP 014 09/02/25 14:48:05 REC START 013 09/02/25 14:47:24 REC STOP

Use the arrow buttons to select and playback the highlighted Event. Press Stop to exit playback mode.

Hint: You can also access the Event List by pressing the Play button while viewing your cameras.

Loss Alarm: When enabled an audible alarm will sound indicating the DVR has lost the camera signal or a camera has been unplugged.

F/W Upgrade: Displays the current firmware version and allows future upgrades via a USB Flash Drive. Do not remove the Flash Drive while the firmware is updating as it may damage the DVR. Only use updates authorized by Swann. When complete, remove the Flash Drive and restart the DVR.

Time Search Start 2009/02/25 14:45:21 End 2009/02/25 15:50:04 2009/02/25 14:46:58

Time Search allows you to quickly jump to a specific time and date to view a recording.

Start time: This is the date and time of the oldest recording on the DVR.

Stop time: This is the date and time of the final recording on the DVR.

Enter a time between the Start and End time and press the Play button to view a recording.

Press the Fast Forward and Rewind buttons to quickly scan through recordings. Press Fast Forward or Rewind multiple times to speed up playback.

Press the Stop button to exit playback mode.

Language

With the Language option selected push the SET button to switch between English and Chinese.

Exit Menu

Exit Save & Exit Exit without Saving Load Setup Default

Save, Exit or Load Setup Defaults from the Exit menu.

Press SET to select the highlighted option.

Save & Exit: Use this option to save all settings that have been changed in the DVR menus. All changes made will be lost if you do not choose this option.

Exit Without Saving: Select to disregard any changes that have been made and return to camera view.

Load Setup Default: Reset all settings on the DVR to factory defaults.

Starting the DVR With a New Hard Drive

When starting the DVR4-950 for the first time or starting the DVR after changing to a new hard drive, the DVR will configure the hard drive for use. Follow the on screen prompts to configure the hard drive.

4CH DVR (FW:1.5.7 0113 UCODE:32) VIDEO: PAL DISK0: 238475MB ST3250820SV New Disk DISK CONFIGURATION CHANGED! [PLAY] CHANGE CONFIGURATION

  1. After the DVR recognizes the new hard drive press PLAY to configure for use.

4CH DVR (FW:1.5.7 0113 UCODE:32) VIDEO: PAL DISK0: 238475MB ST3250310AS New Disk DISK CONFIGURATION CHANGED! [PLAY] CHANGE CONFIGURATION DISK0: PRESS [PLAY] FORMAT, [STOP] CANCEL FORMAT...

  1. When the hard drive is configured you will be asked to format or cancel. Press PLAY to confirm the format.

IMPORTANT NOTE: If format is chosen all existing data on the hard drive will be deleted and unrecoverable.

Installing or Changing a Hard Drive

IMPORTANT NOTE: The following instructions are for installing or changing the hard drive. If your DVR4-950™ already has a hard drive pre-installed disregard these steps.

Installing / Changing a Hard Drive in the DVR4-950™

  1. Ensure the DVR4-950 TM is unplugged and removed from mains power.

Remove

  1. Locate and remove the 6 screws 2 on each side at the front and 2 at the top on the back. (The bottom screws on the front do not need to be removed.

Hand opening a black electronic device with a keypad and display screen (no visible text or symbols)

  1. Pull up the top case of the DVR.

Remove

  1. Locate the screws below the hard drive. Secure the hard drive before removing the 4 screws to avoid damaging the hard drive

SATA Cable Power Cable

  1. Push the metal clip on the SATA cable (single RED or ORANGE cable) to unplug the cable from the hard drive. Unplug the power cable (2 BLACK 1 YELLOW and 1 RED cable) from the back of the Hard Drive.

  2. Replace the Hard Drive and plug in the SATA and the power cable as shown in step 5.

  3. Screw in the hard drive to the bottom of the case as in step 4.
  4. Replace the top of the case.
  5. Screw in the remaining screws to the sides and back of the DVR as in step 2.

Backing Up Footage to PC

The DVR4-950™ has a backup feature via the USB port on the back of the DVR. The DVR accepts most flash drives or thumbdrives. The flash drive / thumb-drive must be formatted to the FAT32 file system. Please see your flash drive's / thumbdrive's instructions regarding formatting. Follow the steps below to backup footage:

  1. Insert a USB flash drive / thumbdrive (not included) to the USB port.

  2. Press Play to enter playback mode or use the Time Search feature to find a recording.

  3. Pause playback at the start of the footage you would like to backup.

  4. Press the ☐ Menu / File button to display the USB Backup Mode.

  5. Press the CH1 button to designate the start of a backup recording.

  6. Play and find the end of the footage you want to backup and press Pause.

  7. Press the CH2 button to indicate the end of a backup recording.

  8. When you have chosen the START and END time of the recording press the CH4 button to continue.

CH1 START End Size 2009/02/25 14:47:23 2009/02/25 15:10:42 68096 KB CH3 USB BACKUP NODE (CH1)Start Time,(CH2)End Time (CH4)Start Backup,(STOP)Exit 2009/02/25 15:10:42

Backup To USB Start 2009/02/25 14:47:23 End 2009/02/25 15:10:42 Disk Available 1953440 KB Copy Size 67904 KB File Name 022S1712.vvf write To USB Time To Remain 7 MINS PRESS (CH4) TO COPY

  1. The Backup to USB screen will appear with details of the USB device inserted, size requirements and file name. Press CH4 to begin copying.

  2. When the backup is complete press the Stop button and remove the USB device.

NOTE: USB back up can take up to the same amount of time as playing back the video on screen. Eg. 1 hour play back may take up to 1 hour to back up.

WARNING: Do not connect the DVR directly to a computer. Do not remove the USB Flash Drive while the DVR is copying footage. Damage may occur to attached devices if used improperly.

■ Using the VVFPlayer software

View backed up footage from the DVR4-950 TM with the included VVFPlayer software located on the CD.

  1. Put the CD in the CD drive. If it does not open automatically, click START open MY COMPUTER and Double click the CD drive.
  2. Copy the VVFPlayer_V2_6_4B software from the CD to your computer.
  3. Double click to open the VVFPlayer software.
  4. Click the File Folder (4) to bring up the open screen. Navigate to the video you want to view and press Open. The backup file will have a .VVF extension.
  5. Use the controls to view the video footage.

■ VVFPlayer Interface

1 2 3 4 5 8 126 9 137 10 11 15 16 17 18 14

  1. File name
  2. Date & time of recording
  3. Current play state
  4. Open File
  5. Fast Reverse (16x, 32x, 64x)
  6. Reverse (1x)
  7. Previous frame
  8. Pause
  9. Next frame

  10. Play

  11. Fast Forward (16x, 32x, 64x)
  12. Photo snapshot
  13. Single Camera View
  14. Split screen view
  15. Timeline slider
  16. Sound / Mute
  17. Volume
  18. Camera view

- Extract footage from a larger video clip

When dealing with larger backup files it may be necessary to extract smaller clips. The following describes how to extract footage and export to a new .VVF file.

  1. Open and play the clip to extract from.
  2. Pause the clip where you want to start the extraction.
  3. Right-click the camera view and select Capture > Mark In
  4. Find and Pause the clip at the end of the extraction.
  5. Right-click the camera view and select Capture > Mark Out
  6. Right-click the camera view and select Capture > Export and save the file name and location. Note this export is in .VVF format.

- Exporting an AVI file

To view video footage on another computer create an AVI file using the built in export ability.

  1. Right-click the main Camera view and click Export > AVI

Export To AHI Export Channels 1 2 3 4 Audio populfile C:\Bemup_Footager02\01417.AHS Browse... Output File C:\Bemup_Footager02\01417.AHS Browse... Compression Select... Progress 0% Cancel

  1. Click "Browse..." next to Input File and select the video you want to convert.
  2. Click "Browse..." next to Output File to select a location to export.
  3. Choose your preferred compression method by clicking Select... If you are unsure which method to use, select the default uncompressed mode.
  4. Click OK to export the file.
  5. Playback the file in your preferred media player.

Troubleshooting Guide

Problem: The Power light keeps blinking red.

Solution: Ensure you are using the correct Power Adapter provided for the DVR. If you have purchased the DVR as part of a kit, make sure the cameras are operating on a separate Power Adapter. The larger power adapter with higher amps is designed specifically for the DVR.

Problem: The hard drive is not working.

Solution: Ensure the DVR is using the correct Power Adapter supplied. Open the DVR and ensure the SATA cable is connected to the DVR and Hard Drive.

Problem: The hard drive usage is at 100% and will not record.

Solution: Format the hard drive or set the hard drive to overwrite mode.

Problem: I can only see a blue screen where my camera should be.

Solution: If only 1 camera view is blue, the DVR is not receiving that camera's signal. Check that the camera connections on the back of the DVR are secure. Ensure the camera is plugged in and has power.

Problem: The DVR will not turn on.

Solution: Make sure you are using the correct Power Adapter for the DVR. Try a second power outlet. Check the connections on the back of the DVR.

Problem: My DVR does not save footage more than a few days old.

Solution: Change the quality settings to Normal, lower the camera frame rates or enable motion recording to conserve hard drive space.

Problem: I want to format my Hard Drive but I don't remember the password.

Solution: The default password is "111111". Swann recommends changing the default password to prevent tampering or unauthorized use.

Problem: I am using wireless cameras and the DVR keeps beeping and motion records all the time.

Solution: Analog wireless cameras suffer from interference. The DVR interprets the change of image as motion and records. Swann recommends the use of wired cameras or digital wireless cameras such as the ADW-300 for DVR recording.

Problem: I am unable to playback recorded footage.

Solution: Make sure when selecting footage to playback that you have highlighted the START time of that footage and not the STOP time

Technical Specifications

Video/Audio

Video Format: NTSC / PAL depending on region

Operating System: Embedded RTOS

Video Input: RCA x 4

Audio Input: RCA x 1, Line-In

Video Output: BNC x 1

Audio Output: RCA x 1, Line-Out

Display and Recording

Display Frame: NTSC: 120 fps (4 × 30 fps)

PAL: 100 fps (4 × 25 fps)

Global Recording Frame Rate: NTSC: Max. 60 fps

PAL: Max. 50 fps

Video Operation Duplex : Record, Playback

Display Resolution: NTSC: 640 x 448

PAL: 640 x 544

Recording Resolution: NTSC: 640x224

PAL: 640x272

Compression Format: Modified MJPEG

Size per frame: Normal: 12K Bytes

High: 15K Bytes

Highest: 20K Bytes

General

HDD Interface: SATA HDD x 1

Backup Method: USB Flash Drive, Thumbdrive (up to 2GB max)

Search Mode: Time/Date, Event

Full Screen: Yes

Motion Detect: Yes

Loss Detect: Yes

Auto Switching: Yes

Buzzer Output: Yes

Brightness Adjust: Yes

Contrast Adjust: Yes

Recovery Mode: Auto Restore Record on power failure

DC Input: DC 12V

Dimensions: 8.9" x 8.2" x 2.1"

225mm X 208mm X 53mm

Weight: 2.8lbs

1.3kg

Swann Communications USA Inc. 12636 Clark Street Santa Fe Springs CA 90670 USA

Swann Communications PTY. LTD. Building 4, 650 Church Street, Richmond, Victoria 3121 Australia

■ Limited Warranty Terms & Conditions

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it's original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann's repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.

The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence.

Swann Technical Support

All Countries E-mail: tech@swannsecurity.com

Telephone Helpdesk

USA toll free

1-800-627-2799

(Su, 2pm-10pm US PT)

(M-Th, 6am-10pm US PT)

(F 6am-2pm US PT)

USA Exchange & Repairs

562-777-2551

(M-F, 9am-5pm US PT)

AUSTRALIA toll free

1300 138 324

(M 9am-5pm AUS ET)

(Tu-F 1am-5pm AUS ET)

(Sa I am-9am AUS ET)

NEW ZEALAND toll free

0800 479 266

INTERNATIONAL

+61384124610

See http://www.worldtimeserver.com for information on time zones and the current time in Melbourne, Australia compared to your local time.

DVR4-950™

  1. Current Camera Channel
  2. Motion Detection Icon
  3. Recording Icon
  4. Main Display
  5. Current Date & Time
  6. Mute Audio
  7. No Camera Signal Icon

7 C#1 C#2 C#3 C#4 2009/02/06 14:08:44

Affichage image: NTSC: 120 fps (4 × 30 fps)

PAL: 100 fps (4 × 25 fps)

Global Recording Frame Rate: NTSC: Max. 60 fps

PAL: Max. 50 fps

Video Operation Duplex : Enregistrement, Lecture

HDD Interface: SATA HDD x 1

Dimensions: 8.9" x 8.2" x 2.1"

225mm X 208mm X 53mm

Poids: 2.8lbs1.3kg

Informations de garantie

Aide / Support Technique

Email eusupport@swannsecurity.com

SWANN SW343-DP2 - Aide / Support Technique - 1

01 57 323 377

Operating Instructions

Antes de Comenzar

7 CA1 CA2 CA3 CA4 2009/02/06 14:08:44

PAL: 100 fps (4 × 25 fps)

225mm X 208mm X 53mm

Peso: 2.8lbs

1.3kg

Swann Communications USA Inc.

12636 Clark Street

Santa Fe Springs CA 90670

USA

Swann Communications PTY. LTD.

Building 4, 650 Church Street,

Richmond, Victoria 3121

Australia

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Product information

Brand : SWANN

Model : SW343-DP2

Category : Surveillance Camera